New Fairmount Hotel and Casino
Location: New Fairmount Hotel Mosi O Tunya Road, Livingstone, zm
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Historic Charm with Modern Comforts
New Fairmount Hotel, housed in a 19th-century colonial building in Livingstone City Centre, seamlessly combines historical architecture with contemporary design. Enjoy air-conditioned rooms, a year-round outdoor pool, and a restaurant with free shuttle service.
Entertainment and Relaxation
Indulge in the on-site nightclub and sports bar, equipped with soundproofing for a peaceful stay. Stay connected with complimentary fiber-optic WiFi and take advantage of private parking.
Luxurious Room Features and Exciting Activities
Each room boasts a flat-screen TV, kitchenette, and private bathroom. Some rooms offer terraces or hot tubs. Engage in activities like bungee jumping, safari drives, and sunset cruises.
Ready to experience the perfect blend of history and modernity? Book your stay at New Fairmount Hotel now!
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Nightclub
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Evening entertainment
- Lower bathroom sink
- Emergency cord in bathroom
- Entertainment staff
- Outdoor furniture
- Fruits
- Shallow end
- Fence around pool
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Broadcast Live sport events
- Pub crawls
- Happy hour
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Playground on site
- Scuba diving on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free beach shuttle
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Free bus station shuttle
- Garage
- Fishing nearby
- Casino nearby
- Horse riding nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Single Room
Offering garden views, this air-conditioned and soundproofed room offers a flat screen TV with cable, tea-and-coffee-making facilities and a desk. The private bathroom includes a bath or shower and toilet.
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double or Twin Room
Offering either garden or poolside views this Deluxe Twin/Double room is fully air-conditioned, finished with marble flooring. Tea-and-coffee-making facilities are available as well as a flat screen TV with cable; selected rooms include a seating area and mini-bar. The private bathroom includes a bath, shower and toilet.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Queen Suite
Offering either garden or poolside views our expansive Queen Suite is fully air-conditioned, soundproofed and finished with marble flooring. It features an Espresso coffee machine, large flat screen TV with cable, high-speed Wi-Fi access, a separate seating/dining area, mini-bar and selected rooms include a hot tub. The private bathroom includes a bath, shower and toilet.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Family Room
This Family Room is fully air-conditioned and soundproofed featuring an Espresso coffee machine, high-speed WiFi access, a large flat-screen TV with cable, separate dining and living areas, a mini-bar and a hot tub. The private bathroom includes a bath, shower and toilet. Selected suites include a veranda/terrace offering both poolside and garden views.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Heating
- Dressing room
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Wardrobe or closet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Concierge services
- Free newspapers and magazines in the executive lounge
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Twin Room, Garden View
2 Double Beds
700-sq-foot soundproofed room with garden and pool views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet, wheelchair accessible, wheelchair-accessible bathroom vanity, braille signage, hand-held showerhead, low-height door lock, wheelchair-width doorways, low-height view port in door, doorbell and phone notification, bathroom emergency pull cord, raised toilet seat, and low-height counter and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Frette Italian sheets
- Deep soaking bathtub
- Bedsheets provided
- Local maps
- Window screens
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Bathroom emergency pull cord
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Executive Suite, 1 Queen Bed, Garden View
1 Queen Bed
753-sq-foot soundproofed room with garden and pool views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet, wheelchair accessible, wheelchair-accessible bathroom vanity, braille signage, hand-held showerhead, low-height door lock, wheelchair-width doorways, low-height view port in door, doorbell and phone notification, bathroom emergency pull cord, raised toilet seat, and low-height counter and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Frette Italian sheets
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Braille signage
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Bathroom emergency pull cord
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Executive Double Room, Pool View
1 Double Bed
700-sq-foot soundproofed room with garden and pool views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet, wheelchair accessible, wheelchair-accessible bathroom vanity, braille signage, hand-held showerhead, low-height door lock, wheelchair-width doorways, low-height view port in door, doorbell and phone notification, bathroom emergency pull cord, raised toilet seat, and low-height counter and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Frette Italian sheets
- Bedsheets provided
- Local maps
- Window screens
- Laptop-friendly workspace
- Braille signage
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Bathroom emergency pull cord
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Family Suite, 2 Bedrooms, Garden View
2 Queen Beds OR 1 King Bed and 1 Queen Bed
915-sq-foot soundproofed room, furnished balcony/patio with garden and pool views
Layout - 2 bedrooms, living room, and dining area
Relax - Indoor private hot tub
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and dining table
Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, jetted bathtub and separate shower
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Frette Italian sheets
- Private spa tub
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Braille signage
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Bathroom emergency pull cord
- Doorbell/telephone notification
- Wheelchair-width doorways
- Desk chair
-
Executive Single Room, Garden View
1 Queen Bed
538-sq-foot room with garden views
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Frette Italian linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Frette Italian sheets
- Bedsheets provided
- Local maps
- Window screens
- Laptop-friendly workspace
- Braille signage
- Wheelchair-accessible bathroom vanity
- Low-height counters/sink
- Bathroom emergency pull cord
- Doorbell/telephone notification
- Desk chair
-
Deluxe Double Room
Offering poolside views, this air-conditioned room features a large flat-screen TV with cable, tea-and-coffee-making facilities, USB ports next to the bed, high-speed WiFi access and a desk. The private bathroom includes a bath or shower and toilet.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Radio
- Refrigerator
- Desk
- DVD player
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Randolph (2/5): We've all stayed in 3-star hotels where petty cheapness defies logic, but this place takes it to... - The local staff are charming and hardworking Management. The excellent local staff are delegated zero authority, so every little thing requires them walking to a back room, and then returning with permission. Petty cheapness in so many different ways. They made a big fuss when I took a plastic menu for their restaurant back to my room.
- RAMESH KUMAR (8/5): -
- Ramakrishnan (10/5): Very good and nice place. - Friendly staff, clean place and right in the middle of town centre. None. Was comfortable
- derek (10/5): Excellent value for Money hotel in the Centre of Livingstone. - Everything. It was in the Centre of town. The rooms were big and spacious with a comfortable bed , fridge, kettle ( with tea coffee) and good air Conditioning.Lots of options for breakfast and dinner. The Menu has Asian , European and local dishes all of which were excellent. There was also a nice Pool surrounded by plants and trees. However what made it stand out were all the staff. They were so attentive, helpful, friendly and couldn’t do enough for me. I would most definitely stay there again and highly recommend it. Nothing
- Luiz Cesar (5/5): Some members of the staff, especially Elias, went out of their way to make us feel comfortable and well attended through - Location is Good. I would like to express my disappointment regarding the decision not to provide water during breakfast. Water is generally considered a basic and essential item that guests naturally expect to be included with a breakfast service. We understand that this matter is not related to the staff, but rather to the decisions made by the hotel management. Nevertheless, this policy negatively affects the overall guest experience and should be reconsidered.
- Avrille (9/5): - Everything was to our expectations and staff at all levels were amazing. Customer service was exceptional.
- Mohammed Kyari (10/5): Hospitality - This property is in central livingstone and access to most amenities is easy. The staff were exceptionally welcoming and they did everything to make us comfortable. Nothing
- Mohammed Kyari (10/5): Great Stay - This property is in central livingstone and access to most amenities is easy. The staff were exceptionally welcoming and they did everything to make us comfortable. Nothing
- SIMON-PIERRE (8/5): Very pleasant stay at the New Fairmount Hotel & Casino. - Very professional, welcoming and proactive staff, from the reception (Alan is fantastic and always available, going the extra mile to make you feel at home) to the restaurant and room cleaning personnel. The hotel is centrally located in Livingston town, close to everything (bars, restaurants, banks and markets, etc.). The complementary shuttle bus to and from the airport Though the hotel is kept clean, it would definitely benefit from some renovation works to refresh most of the rooms.
- Rajagopalan (10/5): - The service Hospitality
- Dominique (10/5): Hôtel agréable au cœur dé Livingstone - Accueil exceptionnel, l’hôtel a un charme vieillot mais il est très agréable d’y séjourner , situé au cœur dé Livingstone, le personnel fait tout pour vous rendre le séjour agréable . Belle piscine .Bon petit déjeuner .
- Adithya (10/5): A wonderful and comfortable stay with fantastic staff and great amenities. - Everything about the stay was excellent. The room was clean, comfortable, and had everything I needed, and the breakfast and dinner options were both delicious with plenty of variety. The staff were especially amazing — friendly, welcoming, and always happy to help, which made the whole experience even better. Honestly, there wasn’t much to dislike during my stay. If I had to mention something, the Wi-Fi could have been a little faster at times, and the check-in area got slightly busy during peak hours. Other than that, everything went very smoothly.
- Nona (8/5): -
- Suresh (9/5): An excellent stay with lovely staff, comfortable rooms, and great food. - I had a really great experience overall. The room was very comfortable and well-kept, and both the breakfast and dinner were fresh and enjoyable with good choices available. The staff truly stood out because they were kind, attentive, and made me feel welcome throughout my stay. There were very few negatives during my visit. At times the internet connection was a bit slow, and the reception area could get crowded during busy periods. Aside from that, everything else met my expectations very well.
- Thibaut (8/5): Pleasant experience - This was my third stay, and once again it was a pleasant experience. The hotel is quiet and relaxing. The biggest strength of the hotel is definitely the extremely friendly and attentive staff, always ready to help. The Wi-Fi worked well overall, although it occasionally disconnected. The only negative point was the mattress — I woke up every morning with terrible back pain.
- David (3/5): Great staff but I'd never stay here again. - Wonderful staff Cockroaches, dirty shower, saggy beds, soiled pillows, threadbare sheets and towels, uncomfortable and broken furniture. I really wanted to like this place because we loved the staff and location but, well...
- Nqoba (7/5): It was great - Clean rooms , very supportive staff, good breakfast. Good food I enjoyed the mutton Biryani Very slow in bringing breakfast orders. Like omelette and veg. stir fry
- Martha (7/5): - It was convenient because it was in Centre town. The bed mattresses were sinking and it was not comfortable for us when sleeping, cockroaches running around the room , breakfast food was too oily and just the same food everyday for the 7 nights i have stayed over.
- Xolane (8/5): - The location, it was central to most activities
- Nqoba (7/5): -
- Timothy (7/5): Comfortable. Good breakfast - Well situated Is dated
- Nehemia (10/5): Our stay was amazing and may staff members continue to be friendly hosts. - Property is very clean The mattresses need to be changed.
- Kabike (4/5): -
- Tebulu (7/5): -
- Kanema (10/5): -
- Brenda (9/5): -
- Paul (9/5): Great value for money and the lunch and dinner in the restaurant was just amazing - All the staff were amazing and could not do enough to make us feel welcome The hot water
- Jude (10/5): -
- Joerg (7/5): New Fairmount Hotel and Casino - very good location to start visiting the Victoria Falls - The New Fairmount is located in the center of Livingston and its vicinity to the Victoria Falls; they are easily to be reached by a 10/15 minutes taxi drive if one would like to explore the Falls individually. The staff is very friendly and supportive, the hotel is a clean place, and the breakfast is a very good one. Also, Fairmount's location is perfect to explore the town of Livingston withe its shopping facilities and other places to visit, e.g. the Livingston Museum, and the Jewish and Railway Museums are close by. The hotel needs an update, e.g. new furniture and some fresh color to the walls.
- J. Hero (10/5): Simply outstanding - Great staff, super spacious and comfy room (we got a free upgrade), swimming pool and great location right in the city center. You will feel like Mr. Livingstone or Mr. Holub. :) There is a nice market with a lot of hand crafts and souvenirs just a few meters from the hotel. Good breakfast! Nothing
- Itireleng (6/5): -
- Ahmed (10/5): -
- RAFAEL PORCILE (7/5): bien - restaurante malo . Ubicación bien . Calida recepccion del personal . Muy bien es shuttle mantenimiento general
- Kashongwe (9/5): -
- Mary (7/5): Excellent food and friendly staff, but the poor room cleanliness and worn-out linens significantly d - The breakfast was great — fresh, well-prepared, and with a wide variety of options to suit different tastes. It was the perfect way to start each day. Dinner, however, was exceptional. The quality of the food, presentation, and flavours were outstanding. Each meal felt thoughtfully prepared and beautifully served, making the dining experience memorable. The staff were equally impressive — professional, warm, and always ready to assist with a smile. Their attentiveness and hospitality made the stay even more enjoyable. Unfortunately, the rooms did not meet the same standard. Cleanliness needs improvement, as the rooms were not as clean as expected. The beddings felt old and worn, and the towels were in very poor condition — I actually had to purchase my own towels during my stay, which was quite disappointing. With improvements in housekeeping and room amenities, this hotel could offer a much better overall experience, especially since the food and staff are excellent.
- dan (6/5): - People friendly, location good. Water and shower was Luke warm, place a bit dated. No casino. Only hotel stay.
- majorie (3/5): Not what we paid for.. it’s like scamming people.. the pool was dirty - What we paid for was not what we got and it’s not the same rooms that we had when we arrived.. a totally different from the pictures that are here on booking.com The rooms were dirty
- Dzapasi (1/5): We did not stay there we want our refund - We did not stay or have their breakfast. The roons were dirt and not as per the pictures that they have posted on Booking.com platforms . AC blowing dirt air like its never used for a long time.
- Comfort (9/5): - The stuff was great The pool was not clean enough
- PIOTR (9/5): good hotel in the centre of Livingstone - This is a very nice hotel in the centre of Livingstone, very close to many shops, banks and offices, the rooms are big and beds are very comfortable, breakfasts are tasty and varies, the staff at the hotel is very friendly and helpful and the manager made us fell like at home, if there was an issue he always helped, really nice people
- Tannie Esther (8/5): - The breakfast was good, the room was clean, but the bed was not too comfortable. The dinner was expensive and did not meet my taste The dinner and asking for payment for laundry
- Daniel (6/5): - Staff were great especially Wendy who helped with the tours. Room and facilities were outdated and tired. Breakfast was average
- ELIAS (6/5): - *Friendly and helpful staff *Very well located *Quite outdated rooms-could benefit from renovation given the price paid.
- Kirsten (10/5): -
- Jeremiah (10/5): Love it there and always ask for manager Alan! Amazing and friendly fellow. - They was able to accommodate me and give me a bigger and better suite without charging me extra. Alan the manager made us feel at home and was always attentive to our needs. He’s amazing! Nothing I could change
- Younes (10/5): Would reccomend to anyone thats coming to Livingstone. - Loved the room, it was big and clean and everything. The swimmingpool was nice and the location aswell. We had breakfast every morning and is was a 10/10. Both the food and the staff. The location of the hotel was also nice. Its in the city centre but not too much so its not loud and stuff. I would like to give a special shoutout to Alan! He was really helpful and deseveres the best. The only thing i can think about was that the casino was closed. A little message or something would be nice cause the hotel is named casino😅But other than that is was a 10/10.
- Nqeleni (8/5): A great stay closer to most attractions and friend staff - The friendliness of the staff, fact that it is closer to most attractions. A gentlemen called Allen went out of his way to ensure myself and family were comfortable. My kids enjoyed the pool and wifi facility. They could improve on the food, especially on reducing oil and create variety
- Nambwale (9/5): It was splendid. - It’s clean I couldn’t transfer money from my account.
- Nancy (10/5): We had great time in New Fairmount hotel, friendly staff, delicious food, clean rooms - Delicious breakfast, best location The bed is not comfortable
- Brent (4/5): Room was not as advertised or as requested - Staff was very nice. Transfers to airport were done smoothly Room was not at all as advertised. Not a queen bed, no hair dryer, definitely not a sound proof room.
- William (6/5): -
- TEIKO (8/5): -
- Ray (10/5): Very supportive - Franckly leaving was sad, our plans changed so much, BUT the support we received was priceless and we just enjoyed our time There is nothing I did not like, but to reiterate how a bad situation turns to good, the staff from Mr Allan and others were very accommodating. There were a lot of unforseen situations that had nothing to do with the hotel but they stepped in and we were accommadated and given the suppprt that made our misfortune easier
- John (10/5): Fabulous, Thanks to Alan and your fantastic staff. - We loved every minute we stay at fair mount lovely and very helpful staff. Value for money and would highly recommend it to anyone wishing to stay in Livingstone. Management fantastic, breakfast gorgeous, very comfy bed and good WiFi. Overall fantastic and brilliant.👍👍👍 The welcome was fabulous, very friendly and helpful staff. Facilities fab. Fairmount overall is the place to experience.
- CHIKA (8/5): スタッフがとても優しく居心地の良いホテル！ - スタッフがとても親切だった！ 少し高いが、ツアー会社との取次も行ってくれる。 歩いてスーパーやシェアタクシー乗り場にも行けるので立地がとても便利。 サンドイッチやパンケーキ、オムレツ等も注文してから作ってもらったりと朝食の種類が多く、毎日朝食を楽しめた！ お風呂の水圧が弱かった。 施設が少し古め。
- Tinashe (4/5): 4/10 - The beds are comfortable The breakfast and no wifi
- Paweł (10/5): -
- EMERSON (10/5): A estadia no new Fairmount hotel contribuiu para que os dias que passamos na Zâmbia fiquem marcados nas nossas memórias. - A localização, funcionários muito simpáticos e solícitos (especialmente Allan), ótimo café da manhã, além do prédio ser muito bonito.
- Tebogo Malatji (7/5): -
- Patrick (9/5): Warm welcoming by the hotel team and all our needs were attended - Excellent breakfast with foods variety and well served by the hotel team. The hotel location is very strategic and giving quick access to different facilities and attractive sites in the city No complaint recorded
- sihle (10/5): Thanks to the whole staff of fairmont hotel you made our stay much more exciting…the moment you land from airport to the - The staff….very helpful they do their job with a good heart… Honestly thers nothing I didn’t like
- Aleksandar (9/5): -
- Mercy (8/5): -
- Aili (7/5): Enjoyed my stay. Friendly staff 🥰👌 - Friendly staff indeed. Water just not warm
- Natasha (7/5): Lovely staff, lovely room - Staff, live music, the rooms were really nice, soft bed, border shuttle Breakfast wasn't fresh, noisy neighbours, hotel common areas in need of revamp, hard pillows, towels need bleaching or replacing, water pressure low in shower
- William (10/5): otherwise we enjoyed our stay at the hotel. The workers are very friendly and very helpful. joyful w - The breakfast catered for all groups i mean to all age groups , rooms are neat and the Dinner is super. Just step up on the dstv . i like sports, news channels and animals
- Keaja (9/5): - The workers were so friendly,went extra mile to make us comfortable.Allan is the best.
- Robert (9/5): Our Enjoy Stay - We arrived late around 23:00 when the restaurant was closed the start were about to knock off. They came back an prepared our food. That was exceptional Not disability friendly
- Yuchen (9/5): - Shuttle service Mosquitoes
- Aiping (8/5): It’s ok. - Friendly staffs, free upgrade to a suite, smooth WiFi, land border picking up was free and so do airport dropping off as well. Facilities were dated and so do towers, sheets, blanket. Breakfasts and dinners were not as worth as paid. Cleaning staffs were working hard but we didn’t like they clean too often as guests had to walk carefully to avoid falling down.
- Christian (7/5): Safe and comfortable place right where the action is. - The charm of old times Easy to get lost on its grounds, signage would help
- Nyirenda (5/5): -
- Anna-marie (7/5): Really enjoyed my stay,the staff are friendly and very helpful - Breakfast was okay, feel they could explain all the options available when go for breakfast. Upgrade their bathroom, room 409 needs attention
- Vusizihlobo (9/5): -
- Dieter (6/5): -
- Midah (5/5): It was ok - Good location There are no nets and mesh on the windows to prevent mosquitoes and insects from getting into the room
- Venkat (10/5): - Very good Supporting staff and very good location too. Thanks a lot too the staff who made my stay pleasant and enjoyable.
- Raman (10/5): - Breakfast and lunch was very good and beautiful location which I was very happy and peacefully enjoyed my day. Thanks a lot to staff.
- christine (8/5): Friendliest staff ever; safe, central location. - Staff professional and happy to assist and help with everything. Ate two meals at restaurant, both tasty and generous serves. Complimentary airport shuttle was efficient and appreciated.
- mokgadi (4/5): - Employees were helpful and friendly, rooms were clean and beautiful Breakfast was very bad, did not taste good. The property needs some renovations, especially the dining area. The ceiling looks like it will fall
- Zdeněk (9/5): - Ochotný a přátelský personál, velikost apartmá, blízkost Victoria Falls, dárek od Mr. Allena, snídaně. Hluk z nedaleké diskoteky
- Aysha (9/5): -
- Philip (6/5): -
- Richard (9/5): Fitted my needs perfectly! - Calm and peaceful. Nice pool. Spacious rooms. Has been undergoing some renovations and a couple of small defects in my room (tap and kettle) were put right within the hour. All the staff were extremely good- attentive, personal, professional and efficient. Requires good management to get that right - well done Allan! It would benefit from a lounge area - the bar is an extension of the dining room with dining tables rather this comfy chairs to sit and read. But honestly, that is just not picking!
- Welo Villas (10/5): Warm and friendly staff - The staff were friendly and welcoming.
- Andreea Oprea (7/5): -
- Sanzila (10/5): Worth every moment - Very warm and kind people. With vigor to make sure u are fine and comfortable Some old beddings could be replaced for better comfortability😃
- Thibaut (9/5): - This was my second stay at this hotel. The staff is always so friendly and attentive. I am glad that my previous feedback was taken into account to improve the overall quality. I am very satisfied with my stay.
- mataboge (10/5): -
- Anselme (8/5): Great - Cool and friendly No good food
- Emma (8/5): -
- Mark (10/5): - The staff was truly amazing. Allan, Clementine and all others were amazing 👏
- Jennifer (10/5): True service with a smile - The staff were PHENOMENAL!!!!! The front desk team especially who went over and above to make. Sure we had a great time . The rooms were large and all en-suite. The staff were so kind and made sure all our rooms were together Some of our windows did not close and so we had quite a lot of mosquitoes in the rooms. That said the team gave us big spray to use to try manage the issue . The WiFi was intermittent as well which was a challenge for work
- Dominik (10/5): -
- Charl Jurgens (9/5): Location Good - AC was good. Clean and comfortable and good location
- Teko Seyram (9/5): - New fairmount Hotel is a perfect balance between old style and modernity. Ideally located in the city close to a crafts market and the museum. I checked in earlier the day of my arrival and checked out later with no extra charge and with the Hotel shuttle on both occasions. The staff was incredibly friendly and always available.
- Matthew (10/5): Fantastic Service - We were treated with excellent service at New Fairmount Hotel that contributed to our great experience at the hotel and in Livingstone. Allen was very friendly and enjoyed conversation, he was thoughtful and offered us complementary transport, room service and room upgrades. We had some some significant issues with transport unrelated to the hotel, but the staff including the hotel manager help us resolve these issues in our interest. Great location, and nice pool for the warm days. Will definitely come back here when I return to Livingstone.
- Sebastian (9/5): Very helpful and friendly staff - Esther and the rest of the staff were super helpful with pick up and drop off shuttle. Very friendly and organized. They picked us up at the border and dropped us off at the airport for departure.
- Kaybe9 (6/5): - Nice historical hotel with quite room. Unfortunately, the airport shuttle, which had been scheduled the previous evening, was unavailable in the morning, causing inconvenience right at the time of departure.
- Ashan (1/5): -
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