Herakles Thermal Hotel

Location: 118 Kızılhamam Sokak, No:8/A, Karahayıt Mahallesi, Pamukkale İlçesi, Pamukkale, tr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Packed lunches
• Currency exchange
• Hammam
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Kids' outdoor play equipment
• Evening entertainment
• Lower bathroom sink
• Public Bath
• Emergency cord in bathroom
• Outdoor furniture
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Japanese garden
• Health or beauty spa nearby
• Snow sports gear
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Double or Twin Room

  Featuring carpeted floors, this air-conditioned room includes a plasma TV and a refrigerator. Thermal water is provided in the rooms. This unit is located in the same building with the Spa center and the restaurant.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Shower chair
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Comfort Triple Room

  Featuring carpeted floors, this air-conditioned room includes a TV, mini-bar and a sofa. Thermal water is provided in the rooms.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Double Room

  The spacious double room offers air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Clara (8/5): -
• Maria Celeste (8/5): -
• Acelya (8/5): It was pleasant, the rooms and facilities were clean, the stuff was kind, the food was various. - Cleanness
• LILIANA (10/5): Congratulations to all team! Excellent and amazing how you make us to feel ! - Herakles Thermal Hotel is the best in Karahayit. We have spent our holiday here for the past three years and we are looking forward to come again next year. From the reception ,they are very welcoming and the restaurant and cleaning team they are amazing .Make you feel very precious for them. Everything is so well managed. Breakfast ,afternoon tea and supper are very good and tasty ,proper turkish cuisine. Congratulations to the best Physiotherapy team .Thank you so much to Selma for her magic hands, to Aysha ,Meliha and Hassan .(Apologies if I did not write the name correct) We liked everything .No dislikes. The team are going extra miles to meet your expectations.
• LILIANA (10/5): -
• Jeremy (6/5): -
• RCANO (8/5): - Great facilities, good clean room and bathroom. Great thermal pools! Our room smells a tabaco very bad!!! Not as close to the main turist area, so can't walk.
• Aziz (10/5): -
• İhsan (10/5): -
• Giuseppe (9/5): -
• Ringuet (9/5): A must place to stay for absolute pampering and self indulgence - The spa, sauna, steam rooms and thermal Pools. Meals which were included in the accommodation were exceptional.
• Tihomir (9/5): -
• Ali (10/5): - Sehr nettes Personal sehr aufmerksam sehr gutes Essen und die Zimmer waren sehr sauber. Das ist Klein aber sehr Fein. Gehe wieder hin und empfehle es sehr.
• Bahrettin (10/5): -
• Bahrettin (10/5): -
• Александровна (9/5): -
• Viacheslav (10/5): Все супер - Чистый и спокойный отель. Прекрасная кухня. Два отдельных термобассейна. Хороший персонал.
• sergio (8/5): - Perfetta per visitare pamukkale, ottima cena e terme ok, insomma tutto perfetto.
• Ngoc.tram. (9/5): -
• Mazen (7/5): -
• Duygu (10/5): -
• Asik sen (9/5): -
• Ammar (1/5): -
• SÖNMEZ (10/5): Herşeyiyle çok memnun kaldık. İlgisi, temizliği, yemekleri, güler yüzlü olmaları herkese tavsiye edebileceğim bir otel. -
• Hande (8/5): -
• Боднар (6/5): - Tatilciler için iyi organize edilmiş akşamlar eski mobilyalar ve pencereler
• elitza (5/5): Ugly and rundown place with no basic hotel service whatsoever. It is really a putty as the mineral water pools are very - The hot mineral water pools The whole infrastructure is seriously outdated and needs massive renovation. It was also not very clean. They even do not give you slippers for the pools and the spa, not to speak about bathrobe, you need to buy a bonnet and to buy the water in the spa.
• SERGIO (6/5): PÉSSIMA ESCOLHA EM PAMUKKALE - O lobby e a piscina aquecida Funcionários carrancudos Café da manhã nada variado Jantar mmsem nenhuma opção ocidental e sem qualidade.
• Fatih (7/5): -
• Seyhan (10/5): -
• TAKAMASA (8/5): -
• Maurice (9/5): Erholsam, aussergewöhnlich - Thermalbad im Hotel Zimmer nicht perfekt gereinigt. Es fehlten Bademäntel
• Julia (4/5): - La ubicación La habitación tenía una cama grande pero un solo velador, no tenía enchufes cerca de la cama,la cama tenía un cubre plumón vacío como sábana y que no se metía de bajo del colchón lo que hacía muy incómodo taparse. Los Marcos de las ventanas muy sucios, el baño si bien tenía agua termal lo que fue muy rico, no pudimos sacar nunca más el tapón de la tina, el espejo oxidado y el desayuno muy malo. Los números de las piezas los tenían en un papel pegado en la puerta.
• Bahaa (10/5): -
• Caner (9/5): - L’emplacement. Le parking. La nourriture.
• Levent (10/5): -
• Michael (10/5): - High quality thermal hotel with pool, thermal pool, steam room, hamam, massage, and more. Buffet breakfast and dinner too, which was nice
• Hassony_h (10/5): - Nice and spacious hotel with good breakfast and dinner included. The location is 5 minutes by car to pamukkale.
• oguzhan (10/5): Très satisfait - Le buffet, la piscine, le rapport qualité prix Un problème technique persistant sur l'ouverture de la porte de la chambre
• Judit (8/5): - La zona termal, piscina i àrees comunes. El balcó de l'habitació i lavabo vells i poc manteniment. Falta una reforma sobretot del lavabo. No hi havia sucs no aigua per esmorzar.
• AL-SHUMAIRY (7/5): -
• Diana (10/5): - Adorei o serviço de spa, o quarto é muito confortável e está super bem localizado. O buffet do pequeno-almoço poderia ser um bocadinho melhor
• Eleonora (9/5): Un giorno da re a Pammukale... - Piscina all'esterno e piscina termale bellissime. Buffet a metà pomeriggio, camera pulita e cena compresa nel soggiorno...ottima vacanza. Nulla.
• Münür (8/5): 2 angenehme Tage, - Die Unterkunft ist im Großen und Ganzen in Ordnung. Das Haus selbst ist über die Jahre etwas in die Jahre gekommen, aber es werden nach und nach Renovierungen vorgenommen. Das Personal ist freundlich und hilfsbereit. Das Frühstück wird als offenes Buffet serviert – ich würde sagen, es ist für jeden etwas dabei. Am Nachmittag gibt es Kaffee, Tee und Gebäck. Im Zimmer roch es stark nach Zigarettenrauch. Zwar hing dort ein „Rauchen verboten“-Schild, direkt neben einem Aschenbecher – was überhaupt keinen Sinn ergibt. Nachdem wir uns beschwert hatten, hat das Reinigungspersonal das Zimmer mit Raumdüften besprüht, wodurch es etwas angenehmer wurde.
• NOHORA (10/5): I am very gratfull for my vacation in thos summer - The property nice good building
• Mine (5/5): -
• Clelia (9/5): Hotel e centro benessere a tutto tondo - L'hotel si trova in una posizione comodissima per visitare Pamukkale (5 minuti in macchina). Ha una colazione abbondante a buffet. Molto bella è stata l'ora del tè con dolcetti tipici gratuiti. La piscina bella e la SPA davvero molto comoda e con orari estesi. Possibilità di fare massaggi di ogni tipo e hammam. La stanza piccola ma essenziale con letti comodi. La stanza un po' piccola. I lettini in piscina erano pochi. La vasca idromassaggio piccola.
• Verified traveler (4/5): Tavsiye etmiyorum - Sanki kaçacakmışız gibi odayı göstermeden ödemeyi girişte alıyoruz deyip ödemeyi aldılar. Bebeğimizi görmelerine rağmen beşik vermeyi teklif etmediler. Oda çok küçüktü komodinin ikincisi sığmamıştı öyle düşünebilirsiniz. Yatak çift kişilik değil 1.5 olan yatak boyutundaydı. Çok dardı. Yatak rahatsızdı. Odada terlik, ütü oral odasında olan araç gereçler yoktu. Klima gürültülü çalıştığı için hiç uyuyamadık. Kahvaltıda ürün çeşitliliği çoktu ama hiçbiri kaliteli ve lezzetli değildi. Keşke bu kadar çeşit yerine lezzetli ve kaliteli ürünler ikram edilseydi. Hayatımda içtiğim en kötü kahveyi tattım. Nasıl bu kadar kötü olabiliyor aklım almıyor. Açık büfe etrafındaki görevlilerin gözü sürekli üzerimizdeydi aşırı rahatsız oldum. Odadaki menüdeki her şeyin fiyatı Euro ile yazılmıştı. Otel sahipleri Türkiye’de olduklarını unutmuş olmalılar.
• Rodrigo Eduardo (10/5): -
• JOSE LUIS (10/5): - Excelente acogida. Nos invitaron a la hora del té y la cena sin haberlo reservado. Música en directo. Baños turcos maravillosos. Piscina muy agradable así como los amplios y cómodos salones. El staff súper amable y atento.
• FAISAL (9/5): -
• ceren (7/5): - Value for price. It included buffet breakfast and dinner which was very good. Beds were comfortable. People were very nice and helpful. Atmosphere was good. The rooms were outdated and need maintenance. The thermal pool was smaller than I expected.
• m (8/5): 連泊にすればよかった - ホテルは古いけれど、施設は充実していて満喫出来ました。 念願の初ハマムも体験出来て、温泉も気持ちよかったです！ スタッフはとても親切で、空港までのシャトルバス手配をサポートしてくださいました。また、アーリーチェックイン・レイトチェックアウトも対応して下さって助かりました。ありがとうございました！ もう少しのんびり滞在したかったな。 お部屋の温泉のお湯が熱くならなかった。
• Hiroko (9/5): - I loved the thermal spa, sauna, hammam, and hamani! They were open from early morning, so we could enjoy a quick dip before breakfast—just like in a Japanese onsen. The buffet breakfast and dinner were delicious and offered a wide variety. The staff went out of their way to make us feel comfortable. It's also a perfect base for visiting Pamukkale. The indoor swimming pool was undergoing refurbishment and wasn’t available during our stay. The gym was next to another renovation area, so it was a bit noisy and dusty at times.
• Damien (7/5): Étape très bien pour visiter Pamukkale et Hierapolis - Piscine thermale Personnel très serviable Repas médiocre et petit déjeuner moyen mais prix raisonnable
• Mohamed (4/5): -
• Ali (2/5): -
• Oscar (9/5): -
• Frédéric (4/5): - À notre arrivée, nous avons eu des problèmes de communication à la réception, où l’anglais du commis était à la limite du compréhensible, et où on ne nous a pas dit que les repas étaient inclus. Le réceptionniste a même eu l’absence de délicatesse de répondre à un autre client, alors que je lui posais des questions. Manque de savoir-vivre. Bref, nous sommes donc allés au restaurant, pour découvrir seulement au retour que le souper était fourni. Il ne restait plus rien au buffet puisque juste avant l’heure du repas, des bus déversent des hordes de personnes se lançant peu délicatement sur le buffet… Lorsqu’on a voulu remplir notre bouteille d’eau, un employé est venu nous apostropher pour nous dire que c’était interdit et que nous devions utiliser les verres non réutilisables (bonjour l’environnement) et que nous devions acheter des bouteilles. Cependant, la chambre était vaste et confortable, mais nous avons dû dormir avec des bouchons d’oreille à cause des invités bruyants. Point positif : la piscine d’eau thermale sur les lieux. Je dois aussi avouer qu’à notre deuxième jour, les bus ont amené moins de touristes, ce qui, cette fois, a rendu le souper plus agréable.
• Andrea (5/5): - Sin más El desayuno pobre, el personal borde, la habitación sin más.
• Ismihan (9/5): Accueillant reposant détente - Personnel très accueillant et souriant Chambre très agréable Centre thermal eau chaude top Piscine extérieur top Petit déjeuner très. Copieux Le plus chanteur au moment du dîner très agréable
• Emel (10/5): Excellent - Excellent Hotel! Je ne suis restée qu'une nuit. Avec piscine thermale mixte + un petit bassin thermale pour femmes juste pour femmes. Il y a tout, jaccuzi, hammam, sauna, salle de sport, piscine thermale et non thermale. Seuls les massages étaient payants (un peu cher d'ailleurs, je n'ai pas testé) Sur booking il n'était inscrit seulement le petit-déjeuner mais on a aussi eu le thé de 15h + le dîner dans la réservation ! Les repas sont tous sous forme de buffet avec beaucoup de choix. Larges horaires des piscines. Serviettes pour piscine en libre accès, on prend puis on dépose dans les bacs a serviettes utilisées. Très bon rapport qualité/prix. Les chambres étaient propres avec clim et un robinet pour eau thermale dans la baignoire ! Si le personnel masculin pouvait être un peu plus souriant ce serait parfait !
• YOSHIMI (6/5): - プールと温泉があって、部屋でも温泉に入れるでリラックスできるホテルかなと思ったのですが、部屋にいると夕方からの生演奏がうるさすぎでした。
• Oleg (9/5): -
• Maurizio (9/5): Short but pleasant and relaxing. Rational and quiet environment, relatively close to Hierapolis. - Very good variety at breakfast. Easy hotel and therms layout. Pleasant aesthetic common spaces. No particular week points.
• SANGYUB (8/5): -
• Steve In Brussels (5/5): Disappointed. You can find far better for the same price. - Horrible cheap package tour kind of hotel. No atmosphere, no charm. The breakfast. More helpful and cheerful staff. They were gloomy.
• Halil (10/5): - Hizmet anlamında çok iyi personel yeterli, dürüst çalışıyorlar..temizlik ve hijyen gayet iyi..kahvaltı çeşitleri yeterli, yemekler leziz, dört yıldızı hakediyor diye düşünüyorum. Ortalama üstü iyi genel anlamda.
• Henrik (10/5): - The stay was very nice. Breakfast and dinner was included. Dinner and breakfast was good. The spa thermal pool was a nice experience. The pool outside was nice. It’s about 1 hour to walk to Pamukkale, but a short trip with taxi.
• LILIANA (10/5): The team always was very kind and helpful.Congratulations and we look forward to come back. - Breakfast very good and the service was amazing.
• saygiselim (10/5): -
• CAROLINE (9/5): - J'ai aimé la diversité des équipements de l'hôtel, sauna, hammam, 2 piscines d'eau thermale. J'ai aimé l'aide que Mervet a apportée à ma fille pour solutionner un problème. J'ai aimé le confort des lits et la restauration, petit déjeuner et diner inclus dans notre chambre. J'ai aimé prendre le petit déjeuner près de la piscine. La prestation musicale accompagnant le dîner était malheureusement trop forte, son mal réglé. Dommage!
• Shai (10/5): A lovely hotel that will leave you healthier;) - Herakles is a fantastic hotel. everything just works and everything is well thought out. and it's the only hotel I have ever seen that has natural thermal waters available in the rooms bathtub!! Oh and the dinner is excellent. perfect hotel
• Demet (10/5): - Tüm otel çalışanlarına çok teşekkür ediyorum herşey çok mükemmeldi
• Pavel (10/5): - Great hotel with spa. We do recommend it!
• Khandros (6/5): - Not well maintained
• Dmitrii (10/5): -
• Inka (8/5): -
• S. C. (10/5): - Sehr freundliche Mitarbeiter. Das Hotel wurde vor kurzem erst rennoviert und die Ausstattung ist sehr komfortabel und sauber.
• Päivi (9/5): - Very good food including tea time and dinner on top of breakfast. The thermal pool looked a bit uninviting so we didn’t use it at all. The hotel was prepared to host local, mainly elderly guests. There were some language barrier issues but the staff were friendly and everything got sorted out eventually.
• Marianna (7/5): - The hamam
• Bilal (9/5): Sehr gerne komme ich wieder hierher. - Personal war sehr freundlich.
• Ufuk (10/5): -
• Ramazan (5/5): Moyen pour l'établissement, heureusement que le personnel rattrape pour la bonne note - Le choix des plats très variés et bon, le personnel juste parfait pour un 4 étoiles, nous n'hésiterons pas à retourner dans cette établissement si l'occasion ce présente à nouveau Quelques remontés d'odeurs dégoût pas très plaisante dans la sdb, l'insonorisation pas très bonne dans les chambres
• Dora Miteva (10/5): -
• Ilke (10/5): -
• Gonca (7/5): -
• HAKAN (10/5): -
• benhamin (10/5): -
• benhamin (9/5): -
• fersarni (8/5): Cumple pero no deslumbra - Todo está correcto. Es un hotel que cumple en todo sin destacarse en nada. Todo estuvo bien, no wow pero bien
• Viktor (5/5): - Чистенько,но бедненько. Ушатано все,спа комплекс не работает по факту
• Nefeli (8/5): - ΤΕΛΕΙΟ ΤΟ ΣΠΑ Το φαγητό ήταν μέτριο στην καλύτερη
• Agnes (10/5): great 👍 - modern hotel with an amazing facilities x
• Bruna Gonçalves (10/5): Confortável e relaxante - As termas e a piscina e a comida Os funcionários poderiam ser mais simpáticos
• IdrisK (10/5): Amazing place to stay in hidden away in the mountains. - The hotel layout and deco was better than I expected. The main area is very well incorporated into the pool, entrance and dinig area. As there are only 3 floors in the apartments, you dont have great shadows casting down. Each hotel room has a view of the well kept gardens. The best feature was the thermal tap in the bathroom! Very little to criticise if at all. I would say the hotel rooms probably need upgrading to a more modern standard, but having said that it doesnt look that much out of place with theme around the hotel.
• Giammario (8/5): -
• Álvaro (5/5): Ni bien ni mal, aprobado raspado - Relativa buena ubicación para visitar Pamukkale Personal poco cualificado en la zona de restauración.
• Yerkin (9/5): отличные бассейин на улице и внутри. прекрассный ужин и завтрак. сервисное обслуживание на высоте - Чистота и порядок -
• Yas (10/5): Magnifique et au delà de nos espérances - Tout était parfait dans cette établissement. L'accueil du personnel, sa disponibilité et sa gentillesse. L'accès facile au bassin thermal à l'intérieur même de l'hôtel. La qualité du petit déjeuner et sa richesse sans oublier la cerise sur le gâteau le diner qui était offert. Un diner riche et varié le tout au bord de la piscine. Rien

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