Casa Zazil

Location: Calle 26 X 17 y 19, Col.Gonzalo Guerrero, Bacalar, QROO, 77930, Bacalar, MX

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Terrace
• Designated smoking area
• Free breakfast
• Safe-deposit box at front desk
• Tours/ticket assistance
• Wheelchair accessible parking
• Free self parking
• Free breakfast (local cuisine)
• Wheelchair-accessible van parking

Rooms Available

• Comfort Quadruple Room, 1 Bedroom

  2 Double Beds

  1334-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Wheelchair accessible
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace

• Comfort Quadruple Room

  2 Double Beds

  1335-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Wheelchair accessible
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace

• Comfort Double Room

  1 King Bed

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Wheelchair accessible
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace

Guest Reviews

• MIRYAM ALEJANDRA HERMOSILLO (10/5): - La atencion super, muy amables, todo perfecto
• Francisco Javier (10/5): Recomendable - Excelente servicio y atención por parte de la señora Carmen
• Khadeem (10/5): Good stay, worth the money. - Very basic, but it was clean and good service at check in. Breakfast was included and was very good! Will definitely return if ever in the area.
• Mathias (10/5): Danke für die Gastfreundschaft! - Coole und herzensliebe Zwillingsschwestern bewirten dieses kleine aber feine Domizil! Sie sind sehr aufmerksam und geben alles für ihre Gäste! Die Zimmer sind zwar eher klein für 4 Gäste, das Frühstück und der Service dafür top!!!
• Miranda (10/5): Amazing hosts, wonderful breakfast, great location - Casa Zazil is fabulous!! The owners are two sisters who take great care of guests and keep their property pristine. Every morning starts with a made to order breakfast, arranged for the specific time you would like it. In addition to the delicious meal, you get a variety of flavored waters, milks, coffee, etc. The owners share some of their favorite locations in the area and are always quick to help. Matter of fact, they made a call to my car rental place in Cancun because I couldn’t find important information in the rental contract. My family of four included two adults and a 15- and 12- year old. We all loved Casa Zazil and would absolutely return!!
• Laura (10/5): - La stanza era davvero pulitissima, la padrona di casa FANTASTICA! Appena arrivati ci ha informato subito su tutte le cose che era possibile fare nei dintorni e ha dato la sua disponibilità per eventuali prenotazioni con prezzi inferiori (dicendoci di chiedere prima in centro per avere la certezza); noi abbiamo chiesto e infatti abbiamo poi prenotato la gita in barca in laguna tramite lei! Il centro è raggiungibile a piedi con una passeggiata di 15 minuti, e la prima sera sera la signora è stata così carina che ci ha accompagnato per farci vedere la strada. Per colazione ti fa scegliere tra più opzioni, noi abbiamo optato per i pancake e sono stati super!! Sicuramente un posto consigliato!
• Oliver (10/5): - Marta and Carmen were WONDERFUL hosts! We managed to communicate with our poquito Spanish :) They were super helpful in providing recommendations for things to do and places to eat. They also helped us organise a private boat tour of the lake as we have very limited time due to the bus schedule to get to our next destination. They also have a great deal with a tour provider if you have time for a 1/2 day tour, much more reasonable than other online or in town. The property was only a 5 min walk to the ADO bus terminal, which was very convenient for us and only a 10min walk to the lake and restaurants. Also, the BREAKFAST, it can’t be forgotten - it was amazing!! Beautiful fruit, delicious eggs and pancakes for the kids. Homemade juices and endless coffee, was all perfect. Thank you again, we wish we had longer!
• GIACOMO (10/5): Ottima struttura. Consigliato. - Struttura recente, sopra la media. Pulitissimo, letti molto comodi, presente di piccolo frigo bar e cassaforte. Le titolari sono gentilissime, molto disponibili. Colazione super, ogni giorno cambiava menù e potevi metterti d'accordo con loro per qualsiasi esigenza o intolleranze. Posizione strategica, a dieci minuti a piedi dal centro, la zona è tranquilla si può camminare tranquillamente a piedi. Consigliatissimo!
• Piga lorenzo william (10/5): Fantastico soggiorno! - Siamo rimasti molto soddisfatti del nostro soggiorno in questa struttura. Personale disponibile, gentile e cordiale. Camere pulite e confortevoli, con pulizia quotidiana. Colazione deliziosa con un menù ogni giorno diverso. Super!
• elodie (10/5): - séjour à bacalar super ! Hôte très accueillante disponible et sympathique je recommande!
• João (10/5): - Free parking monitored by camera. Nice decoration. Attention to detail. Hot shower. The owner/staff is very friendly goes above and beyond. Breakfast was the highlight: they don't have a buffet, instead they cook for you and serve in the garden. Very personal service. It's close to the highway but not far from the city center. We were positively surprised and will stay there again.
• alejandra (2/5): - para empesar el pernosal no tiene etica y fueron muy groseros
• Claus (10/5): - Was a very nice stay at Casa Zazil. We were travelling with my family and our host was fantastic.
• Susanne (10/5): Sehr zu empfehlen - Super netter Kontakt, die Besitzerin gibt diverse Tipps für Touren. Wenn es Sprachprobleme gibt, arbeitet sie mit einer Übersetzungsapp, man muss also hier nicht unbedingt der spanischen Sprache mächtig sein. Das Frühstück ist sehr gut und wird nach Wunsch gestaltet, z. B. Pfannkuchen oder Quesadilla.
• Lidia (10/5): - Fue una excelente experiencia, me sentí como en casa. Las atenciones fueron espectaculares y la limpieza extraordinaria. Le recomendé a mis familiares este lugar, por la calidez de las dueñas.
• David (10/5): - Muy buena atención de parte del hotel nos trataron muy desde nuestra llegada nosotros viajamos en familia yo y mi esposa y nuestros hijos traemos una pequeña de 2 años y veníamos cansados del viaje y la señora Carmen muy amable nos dejó pasar a la habitación porque llegamos en la mañana también desde que llegamos nos dio precio del paseo en lancha y entradas al fuerte de bacalar que por cierto en el paseo en lancha nos cotizo el mejor precio de la zona y asta vinieron por nosotros al hotel también un buen punto a favor del hotel es que el único Oxxo que hay está a una cuadra y es 24 horas y también muy serca la terminal ADO cómo a 100 metros
• saul (10/5): great place - This was a great place to stay. Martha the host was very friendly and helpful. We had a great time in Bacalar.
• Camilla (8/5): Godt hotel - Skønt ophold, men ejeren talte kun spansk. Der var rent, pænt og skøn morgenmad.
• Brenda (10/5): - This is a very sweet little hotel. It’s quite new with modern touches in the room that provide nice ambiance. Super immaculate, the beds and pillows are very comfortable and the linens are good quality. The room is large with lots of space to hang clothes and store luggage. Lots of hot water and good pressure in the shower. There’s a nice little outdoor courtyard where breakfast is served. We stayed three nights and were served three different and very tasty breakfast meals. The hotel is operated by a lovely family who go out of their way to make your stay enjoyable.
• Elvia Andrea (10/5): - Es un hotel pequeño atendido por unas gemelas muy atentas y especiales, súper recomendado!!!
• Lourdes (10/5): Seguro que regreso a Casa Zazil🏠 - Muy recomendable este pequeño lugar súper cómodo, las encargadas Martha y Carmen , son muy amables y los desayunos que hacen son completos, deliciosos y diferentes cada mañana . Y hay muchos lugares cerca de allí si necesitas comprar algo y transporte, no falta dada. Y además ellas Te dan mucha información para sugerir a donde ir , yo volvería al mismo lugar a hospedarme a Casa Zazil , si regreso a ese hermoso lugar de Bacaiar, son muy amables y serviciales y muy limpio todo, recomendado al 100 %
• Sebastian (10/5): - Great hotel with super friendly host and a very tasty self made breakfast. We got really good local recommendations and throughly enjoyed our stay in Bacalar. Muchas Gracias Marta, nos encanto!
• Blanca Estela (10/5): - Excelente
• LUIS FERNANDO (10/5): - Excelente atención de la anfitriona
• Erika (10/5): Mi experiencia - Está ubicado a unos minutos de la Laguna de los 7 colores, la anfitriona es muy amable y te da recomendaciones honestas de que lugares visites y donde comer. Las habitaciones muy limpias y cómodas
• Verified traveler (10/5): - Pues muy agradable para una estancia corta, la señora súper amable y accesible... nos apoyó en muchas cuestiones y estaba abierta a opciones, también accesible a Tours en la Laguna...
• genaro (10/5): Muy buen servicio y atención. - Muy buena atención por parte del administrador. Todo impecable.
• Pedro Jesus (10/5): - Excelente servicio super amigables y amables
• Norbert (10/5): Super little hotel - This place is amazing. Super clean, absolutely secure and close to everything. The owners are very nice and ready to help their guests with whatever needs they have . Highly recommended.
• Verified traveler (10/5): - Het was heel erg netjes, modern, uitstekende service en helpvol, prima ontbijt. Bij aankomst werd er meegedacht over de inrichting van de dag en er werden goede suggesties gedaan.
• Verified traveler (10/5): - Es un lugar que te sientes como en casa. La atención y el servicio es excelente. Sus instalaciones están muy bien
• Verified traveler (10/5): - Marta the owner went out of her way to make us feel comfortable. Room is great. She gave us a lot of information and recommended the 2-hr boat tour and they came to get us at the hotel. The lake is beautiful and the spa really comforting (on the tour). Then they gave us transportation to Cenote Azul, where we swam and sat at the restaurant. We walked back the 5 kms but you can take a taxi. You can also swin at Cenote Cocalitos which is just besides.
• Verified traveler (10/5): - Instalaciones muy agradables y cómodas, limpieza. La atención personal es fabulosa. Me sentí como en casa. Las anfitrionas muy atentas y amables, siempre apoyando y orientando para hacer nuestra estancia agradable tanto en Casa Zazil, como Bacalar.
• Verified traveler (10/5): - I loved everything about this place! Carmen is the ultimate host!!! She is such a gem!!!! I had previously messaged her to let her know my husband and I were on our honeymoon, so she beautifully decorated our room! I had also asked for a coffee machine and sure enough Carmen placed a coffee machine in our room with everything we needed to brew our morning coffee. She went out of her way to make us feel comfortable. She offered to cook us breakfast, she arranged a boat tour to take us around the lake, she gave us a map of bacalar, advised us as to where to have lunch and dinner and even gave us driving directions! She also had our room cleaned while we were gone (with our permission of course). We felt right at home and couldn't have been happier. I would stay with Carmen again without a doubt. People, if you are in Bacalar, this is where you should stay!!
• Ma (10/5): Fin de semana encantador - Fue una excelente estancia, lugar tranquilo, excelente servicio y asesoria de actividades. Limpio y muy equipado. Me encantó que tienen biblia y jarra de agua. Bastante disfrutable para volver. Me encantó que queda cerca de gasolinera, OXXO y farmacia. Optimo para conocer de todo el hecho que sea solo habitación te obliga a salir y solo volver a Casa a lo que vas, a descansar y dormir. Yo porté mis artículos personales de baño, quise probar lo que ofrecen y no me agradó la calidad de shampoo, acondicionador y gel de baño.
• Mari (8/5): - Buen servicio y atención buena instalaciones te ayuda el personal a ubicar puntos de interés y te dan fácilmente la explicación y oposiciónes para conocer los alrededores y planear mejor tu viaje
• Gilles (10/5): Super séjour - Des patrons adorables qui font tout pour rendre votre séjour à Bacalar inoubliable, des chambres nickels, bref on recommande cet hotel !
• Verified traveler (10/5): - Todo perfecto un descanso ideal me gustaría volver
• flayac (8/5): - Proche du centre-ville, un peu trop proche d'une grande route, mais l'isolation est bonne. La chambre est propre et confortable.
• Francisco Alberto (10/5): Magnífico servicio - Excelente servicio, siempre pendiente de los clientes, magníficos anfitriones
• Verified traveler (8/5): - Todo bien, sin problema, gente amable he interesados en atenderte.
• Robert (10/5): Nice hotel in Mexican paradise town - Great stay at Casa Zazil. As soon as we arrived we were treated very well by the owners. It is a small location, but very conveniently located next to the highway. You also get a parking spot right next to your room. The owners will help you with anything needed. Any information is properly and promptly given by the owners. They recommended us a great tour right away where we could see the different cenotes at the lagoon. Furthermore, they recommended us great places for dinner and for a nice bar for drinks and music. The rooms are modern and cozy. I recommend anyone who is staying at Bacalar to stay at this great location.
• Verified traveler (10/5): - Gastgeber ist sehr hilfsbereit und unterstütze uns bei sämtlichen Anliegen. Standort ist eher ausserhalb, aber Lagune und Stadtzentrum gut zu Fuss erreichbar. Zimmer sauber und tadellos.
• Abraham (10/5): - Maravillosa estancia! Todo exelente! Lo recomiendo al 100%
• joel (10/5): vacaciones - todo muy bien.. el personal muy atento por el servicio que prestan
• Verified traveler (10/5): - La atención personal y la disposicion a ayudarte del personal me parecieron excelentes. Las instalaciones estaban dn excelentes condiciones. Tienen aire acondicionado, ventilador. Baño amplio, limpio y en excelentes condiciones.
• Andrea (2/5): - Al llegar al hotel no tuvimos ningún tipo de recibimiento simplememte llegamos nos dieron una llave y ya. Las habitaciones eran lindas pero estaban sucias y llenas de hormigas incluso en la cama. Me parece demasiado elevado el precio por lo que ofrecen.
• ZenCommando.com (10/5): - Very good location. Walking distance from ADO bus stop/terminal and walking distance to the lagoon and Bacalar center. Room was clean with updated accessories. Positive experience with staff checking us in and taking care of us - Excellent customer service!! I will stay here again.
• Verified traveler (10/5): - Las habitaciones están muy bien acondicionadas y súper limpias. El personal muy amable y dispuesto a ayudarte para que tu estancia sea placentera.
• E (10/5): - We stayed at this hotel back in October and have been slow to write a review. We were made to feel exceptionally welcome by the owners - in spite of the language barrier (be ready to use Google translate a lot if you're not a Spanish speaker!) they couldn't do enough to help. They offered us a ride to local cities and attractions and had loads of suggestions about things to see and do in Bacalar. The hotel itself was immaculate. Our only minor complaints were a lack of fridge in the room and only instant coffee at breakfast. But the care, attention and friendliness of the owners more than made up for these! We'd definitely return if in Bacalar again - which I hope we will be!
• Verified traveler (10/5): Parfait - Tout était parfait, une hôte très souriante, gentille qui nous à donner une carte avec toutes les explications... Chambre très belle deco sympa. Petit déjeuner simple mais suffisant directement servi par la personne à l'heure que nous souhaitons. En résumé séjour parfait
• Rosario (10/5): - Room was very clean very cossy. The ownwers Carmen and Martha are awesone people. They took us around town and showed us for local breakfast.
• Verified traveler (10/5): Modern Accommodations / Local Vibe - We loved it here. Very personalized service and recommendations. Our host went above and beyond to make our trip to Bacalar special and interesting. You can walk downtown in about 10-15 minutes and see the local neighborhood or call a cab easily. Personalized light breakfast in the morning - let them know in advance if you want something special. Great if you want to get a feel for the town rather than stay on the Laguna. Note: brush up on your Spanish

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