Winston Apartments Docklands

Location: 883-889 Collins Street, Melbourne, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Secured parking
• Garage
• Swimming nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Flagship Penthouse Suite

  This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a coffee machine as well as sea views. The unit offers 6 beds.

  Max Occupancy: 8 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard Two Bedroom One Bathroom With River/Harbour View

  Featuring 2 bedrooms, this spacious apartment offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a coffee machine as well as sea views. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Shared toilet
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Two-Bedroom Two Bathroom Apartment With City View

  Boasting 2 bedrooms, this spacious apartment has 2 bathrooms with a walk-in shower, a seating area and terrace where you can relax. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a coffee machine as well as city views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Deluxe Two Bedroom Two Bathroom With River/Harbour View

  Boasting 2 bedrooms, this spacious apartment has 2 bathrooms with a walk-in shower, a seating area and terrace where you can relax. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a coffee machine as well as sea views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Executive One-Bedroom Apartment

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a coffee machine as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard Two-Bedroom One Bathroom Apartment With City View

  Featuring 2 bedrooms, this spacious apartment offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a coffee machine as well as city views. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Shared toilet
  • Satellite channels
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Salt water pool
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Brent (4/5): Wouldn't stay again - Accommodation was tranfered to a different apartment (not as nice as what we originally booked) Had to wait 1.5hrs after a 4hr drive, even though we were there after check in time. 1 ply toilet paper was like using public toilets. Not worth what we paid
• Carmen (10/5): - Clean and comfortable , easy access to public transport
• Vishal (10/5): - Nice Yarra River view. Close to CBD. In front of the Tram station.
• Janelle (8/5): Great location - Beautiful accommodation and views... amazing hosts. Nice and clean, beautifully appointed. Cloze to a tram spot!
• Verified traveler (2/5): - Did not meet expectations for the price we paid. The place was very dirty and missing basic amenities like toilet paper, tissues etc. really disappointed with the quality of the property and will not return.
• patricia (10/5): - Water pressure in the shower was very low.
• PHILIP (10/5): - Clean, convenient, excellent location and close to public transport, easy checkin.
• Courtenay (8/5): - Great spot to get around city with trams and to MCG. Apartment was clean and tidy. However as it was long wknd there was no restaurants open in the area. Was great to have a Woolies close by. There was no broom in the apartment which was annoying when you had a family for a few days. We had family on different levels and it was very difficult to get between rooms for meals. Understand it was a security being in different levels. But made it hard. I had booked for 5 people 2 adults 3 kids. There was only room to sleep 4. We had to go to reception to ask for another bed, they asked if one kid couldn’t sleep with us. They were very helpful and bought us a rollaway bed which was very much appreciated. But disappointed that I had booked for 5 and could only sleep 4. It they fixed it pretty quickly. Dispute those couple of things apartment was good and grey that there was a tram stop straight out front. Would stay again.
• Christopher (10/5): - Bad a wonderful time
• Laura (8/5): - Great location easy
• Rosabel (10/5): - Good location, easy to communicate with the reception staff.
• David (6/5): - Great comms and very friendly reception. Well equipped kitchen, with a good, unchipped set of crockery & cutlery. However our apartment hadn't been painted in years, every wall & corner had chipped paint and was dirty. Also the carpet was disgusting, stained everywhere and miles past it's use-by date. Although the apartment was clean, the sad state of the walls and carpets made the place an unpleasant place to stay.
• Isabel (2/5): - Absolutely filthy, bed linen stained, carpet and lounge furniture absolutely filthy. Terrible smell. Absolutely shocking
• Darawan (8/5): - VERY GOOD LOCATION
• robertmcf99 (10/5): Perfect location - Great place to stay. Perfect location. Nice view. Quiet at night. Not a brand new shiny apartment but great value. Super helpful staff too. Much nicer place to stay than a hotel, pool is great too. Will definitely be staying here on my trips to Melbourne in the future.
• Allanah (8/5): - Communication was unbelievable. So kind and nothing was to much trouble
• Mark (8/5): - Couldnt get Netflix to work on TV. Call number and leave a message for return call never to receive a call back. Annoying having to find a carspot to check in before you can actually park in the allocated spot.
• Anastasia Maria (10/5): - Great location, transport very handy appartments clean
• Genevieve Tamares (8/5): - Overall it was in a great location. Property was spacious and clean. Just be aware that air-conditioning was only in the living area so had to open the doors or windows when weather is warm. However, opening the windows can be a bit noisy at night. Tiilet paper provided was just enough for the stay and we had to ration the last pieces Inspite asking reception on the day before check out, they didn't replenish so the 3 of us had to make sure there was enough the night and morning before check out. Apart from that, it was great.
• Jenny (10/5): - Once again enjoyed my stay at the apartments Thank you
• Leanne (10/5): - This is a family favourite. Location is awesome. Great views, tram stop at door, supermarket across the road and friendly courteous staff
• Caitlin (10/5): - Easy parking, great facilities at the hotel. Close to shops, walking distance to public transport. Clean apartment, nice view. Highly recommend
• Anthony (8/5): - Great for a stay in the city, tram at the door, walking distance to DFO, restaurants and supermarket accross the street
• Kimberley (8/5): - Good facilities in the apartment and in the building Gym was great Two bedrooms and two bathrooms was great Had everything you need
• Mellissa (6/5): Needs more attention to detail - This is my second stay in these apartments and both apartments could use a really good clean, specifically in the kitchen and bathroom. The locks to the balcony were not working, stains on the couch etc. On a good note, the bed was comfortable.
• 636kerryh (10/5): Perfect - The apartment had everything you need and the free tram is right at your door step. The rooms were clean and beds comfortable. It was great to watch the happenings on the harbour from the balcony. The lady at reception was lovely and very helpful. There are plenty of food options and a Woolworths in easy walking distance. We will stay here again.
• Jenny (10/5): - We had a wonderful stay here. The check in was seamless, the staff wonderful, polite and so helpful. I would recommend for anyone Thank you for making our stay so beautiful
• Nadia (8/5): - Great place to stay!!😊
• Daniel (6/5): - Spa was great. Kitchen was good but no oven tray. Air conditioner was full of dust and wasn’t that cold so I had to clean it out as good as I could without a vacuum. Blinds were left up so place was hot when we got there. Worked out 1 of them wasn’t working, so fixed that too. Enjoyed my stay but shouldn’t have to be a handy man 1st to make it comfortable.
• Robert (10/5): - Stayed here with the family for F1, perfect location as the tram stop is right at the front door, with free tram access across the city. Also not a far walk to the City. Drive down from Sydney so having parking made it perfect.
• David (10/5): - Reception was excellent
• 447jackiem (4/5): Not our greatest experience, stay elsewhere. - I have stayed in around a hundred hotels and apartments all over the world and this was the most unkempt and uncared for place I've ever stayed (apartment 1503?). We booked a 2 bedroom "deluxe apartment", $790 for 2 nights. The apartment had stained/dirty carpets, stained couches, marks all over every wall,dents on the fridge, the laminate floor was trashed, the blinds were frayed and dirty and the sliding door to the balcony 15 floors up could not be locked. Don't give them any of your hard earned money, stay elsewhere.
• Heidi (10/5): - Lovely room and great staff at check in. Easy parking on site. Clean and comfortable room. Would definitely book again 🙂
• kylie (6/5): - the appartment was dirty i complained and no care in the world
• Sarah (4/5): - Paid for deluxe city views apartment. Apartment was grotty, the walls where dirty. The shower had black/mould on bottom. The curtains where ripped/chunk missing. Communication re entrance to property/foyer and check in location was poor. Would not recommend for the price paid. Also text messages from reception, sent bulk group text, with other guests phone numbers exposed, which is breach of privacy act. Not happy.
• Chris (10/5): .. - Brilliant location. Great place
• Tracy (8/5): - Property was very close to transport, so it was easy to get around.
• Philip (10/5): Fantastic stay - Only in for one night. Awesome communication. Easily organised early check in. Room had incredible views. Will definitely visit again.
• Loretta (10/5): - We had a great stay, the perfect location for easy access to Marvel stadium. The check in process was easy and the staff so kind and accommodating.
• Leisha (8/5): - Overall, a good hotel to stay. Close to public transport and easy check in and out. Very friendly and helpful customer service.
• Verified traveler (10/5): Comfortable family getaway - We enjoyed our stay at the Winston apartments, making it comfortable and convenient with pool access. The views were great and getting into the city was so easy.
• danielle1314 (6/5): Quiet and comfy - We chose to stay at Winston Docklands as it was walking distance to Marvel Stadium where we had tickets for a concert. The 2 bedroom apartment was big enough for the 3 of us. Basic amenities. Good views of the river. Quiet end of the city. Comfy beds, however no extra pillows or blankets should we need them. Kitchen was small and functional. Free parking which was a bonus.
• Craig (6/5): - Location is great. Free hotel parking is fabulous. Reception people are lovely. The 2 bedroom apartment with 2 bathrooms and a balcony was physically terrific and very spacious, BUT, the overall condition of the apartment was quite poor. Stained and dirty sofas, covered with flimsy sofa covers - that revealed a patch work of stains when they fell off. Scuff marks and damage all over the white walls. Stains and marks all over the carpet in the bedrooms. Not bad stains on the carpets, but enough to be "off putting". We had a "deluxe" room, but the apartment did not feel "deluxe". It felt sparse and basic, with an undercurrent of not really being overly clean. The utensils and crockery and pots and pans for the kitchen are far too few, and far too basic. There were no extra pillows or blankets which was disappointing. Trying to park, so you can check in and check out is a nightmare - as there is just no where to park. All spots are taken, unless you drive around in circles and finally find a spot, then walk four or five minutes to reception. Overall... I was quite disappointed. It was not, by any means "unacceptable", but I definitely would not go back.
• wintersson (4/5): Poor choice - What a disappointment this apartment was! Firstly, the pictures on both the Agoda site and Winston web site are grossly misrepresenting what you get. I booked a 'Deluxe' two bedroom with two bathrooms for the three of us and the first thing was the very bad smell in the hallway which permeated into the unit. This was continually there for the two nights we were there. Secondly, the apartment was not of deluxe standard with bedrooms so small there was no furniture in them apart from the bed and two side tables. No room for your luggage nor any draws to put your clothes in so you did everything off the floor. Broken mirror on the wardrobe door made it all look tatty. High ($1000.00) breakage deposit also a letdown as was some signage in the unit being all in Chinese! There were also some pros which included parking (complicated) and it was handy to the city with a free tram right outside. The receptionist was friendly and gave us the keys and let us park our rental car before check-in time which saved us because we would not have gotten back from our event prior to the reception closing which is 6pm. The Asian lady was hard to understand though with a heavy accent plus wearing a face mask, so it took us some time to figure out where to go. Looks like their market is predominately Asian. Do not recommend these premises unless you get a great deal.
• Chantal (6/5): - The tram out the front of the property was the winner for our family. Parking included was great. We were a little let down by the apartment based on photos that we had seen online. The king bed in one bedroom was 2 singles pushed together and with a child who often gets scared at new places, it wasn't the most comfortable. The apartment just needed a little TLC - new couch as the one there wasn't that comfortable and was quite stained. Lack of decorating made it feel very clinical. Bedside tables on both sides would be a great idea too. Nice location but not sure we would stay again.
• Valerie Helen (10/5): - Parking is free, veey safe as its a swipe for in and out, trams just at ypur doorstep. Very clean, comfortable and good amenities.
• Fang (10/5): - Nice 3 days stay at Winston apartment. Great harbour view from the balcony, one of the few apartments that offer free parking. Location is very convenient, hop on/off the free tram in front of the apartment, only a short stroll to the city. Woolworths,restaurants and pharmacy are nearby.
• PHILIP (10/5): - Great location to trams. Very comfortable rooms. Great office staff, helpful and polite
• Tehshin (8/5): Melbourne holiday - Beautiful place to stay and very easy to commute from there.
• Katrina (10/5): - Generous staff upgraded us to a deluxe apartment and the view was spectacular! Apartment had absolutely everything you’d need. Trams out the front were so convenient and parking was easy and included in the price. Definitely will stay again!
• Staci (6/5): - No on site parking for check in, physical key for room and not key card
• diane (10/5): Great Communication - Numerous texts with directions which included photos of where to go to check in and park. Staff friendly and very helpful. Nice View over city.
• Sarah (8/5): - Clean and close to docklands attractions. Good value for a family apartment. Kids loved the indoor pool. Free tram leaving from the front door into the city was a bonus.
• Alison (8/5): - Beautiful apartment, with an amazing view of the harbour. Only thing I didn’t like was the bed was extremely hard and uncomfortable, I didn’t get a great lot of sleep. Maybe a mattress topper or a more quality mattress.
• Rebekah (8/5): Easy family stay! - Super easy location to stay at with kids! Tram right there at the doorstep. Had cot set up for us. Pool and plenty of local playgrounds. Washing machine and dryer in room. Very easy stay.
• Jenny_Dulimov (8/5): Clean and comfortable with friendly staff - Staff were very accommodating, helpful and service was great. Was impressed. The apartment was as expected, comfortable and clean. Location was great, right in front of the tram stop and very close to the supermarket and cafes. Parking facilities were good, and the gym was very well equipped. I would stay here again.
• Dreamerweaver67 (2/5): Apartments okay, financial side of the transaction is troublesome. - Apartments are big and balcony is great, however the financial side of things is appalling. I have stayed at these apartments two weeks in a row and they do not know what they are doing with their accounts. The deposit / bond authorisations are not being processed correctly and they will not discuss it. The hotel is meant to pick up the authorisations within 9 days otherwise the authorisation lapses. In this case I have had to wait the 9 days and then lodge disputes with my bank and still waiting to get the authorisations cancelled. The hotel is just blaming the bank, mate I work for the bank.
• Jennie (10/5): - I loved my stay. Spent 3 nights during the Formula 1. Spacious, clean, comfortable, fully equipped apartment in quiet surroundings, with a beautiful view (21st floor) - free tram to the city right outside the front door. Very friendly reception. Only concern was the carpet in the bedroom was a bit stained - hardly their fault, but I was a bit worried I might be blamed and lose my bond - maybe an apartment condition report could be available.
• Roy (10/5): -
• Mathew (6/5): - Great location, great communication from reception. Unfortunately there was washing left in the laundry, Cleaning was very badly done, sliding door was broken, But obviously the place is well used as it is in such a good location.
• Melissa (4/5): - Didn’t provide extra towel for Extra paid for person. Lack of extended office hours meant unable to get in touch with
• Tara (10/5): - Excellent last minute stay in Docklands. Great communication and basic amenities in room. Everything we needed.
• Jindycat (6/5): Central Melbourne - The apartment was well located for city, nice outlook Docklands, tram stop out front. Modern 2 bed, 2 bath with good kitchen inclusions, clean sheets and towels, except that the apartment its self need a deep clean and a coat of fresh paint would help. We also used the pool, nice.
• Frangipanione (6/5): We will find somewhere else to stay next time! - The apartment was fairly modern and spacious. As everyone else mentioned the carpets in the bedrooms were very dirty & stained. Tram stop at the front was handy. We wouldn't stay again purely because on our second day a staff member let herself into our apartment while I was laying in bed. They didn't even knock. They had a form to sign and just shouted sign! sign! sign. The rest of our stay we did not feel comfortable as we wondered when we were dressing or showering if someone else would just walk straight in. A bracelet also went missing during our stay so it just leaves some doubt and a bad experience.
• Amir (2/5): - The most disgusting hotel you can stay at is the Winston apartments. Rude receptions dirty bedsheets and couch. Nothing is like the pictures they have provided on third party websites and their own website. Took two weeks for our bond to be released. When it took them less then 10 seconds to take it. Would never never recommend it to anyone.
• Elise (10/5): - The property was very clean and spacious, very happy with my experience!
• Peta (4/5): - Was not the standard for price. Room did not match online photos (small discount offered as compensation). Basic & scruffy
• Chris (10/5): - Easy access to south bank and marvel stadium. Carparking included.
• Rose (8/5): - Lovely spot. Easy checkin. Nice & quiet 😊
• Verified traveler (10/5): - Beautiful views from the Riverview apartment. Staff are very friendly and helpful. Highly recommend to anyone looking for a great place to stay with panoramic views.
• robertbU2703RY (6/5): Staycation in Melbourne CBD - Apartment was clean but showed sides of heavy use. Marks and stains on the wall,sofas and ceiling. Clean tea towels but no dish cloth to wash your cups although there was dishwashing liquid. Free parking was a great bonus. Tram stop was within the free tram zone and made getting into the cbd proper very easy. There was no parties in the other rooms. Nice stay for a reasonable price but the apartment needs a refresh.
• Verified traveler (8/5): - Great location and easy access to public transport
• ADP2286 (4/5): Everything dirty. Something growing in the exhaust. - The photos will explain why I wasn’t completely happy with my stay. The only thing that was great about my stay was the view and the customer service of reception. Otherwise I would have rather paid half the amount I paid and stayed at a hostel.
• stephenjoegeorge (2/5): Con Artists - Watch These guys Like A Hawk If you Make A booking!!! - Despite it stating clearly that a full refund would apply if you cancel in advance through booking.com they send me an email with a credit for the amount. I have now contacted booking.com and consumer affairs. Total chancers!
• Irish Kaye (8/5): Holiday - My second time to stay here. We picked this one due to location, free parking and 2 bedroom apartment. Highly recommended as it was near the docklands with a tram nearby if you want to go the cbd.
• Verified traveler (4/5): - Good location, apartment was is poor condition and didn’t feel or look very clean
• 98paigen (10/5): Enjoyed our stay! - My partner and I stayed here for our 4 years. The staff were lovely on arrival. They up graded our room. The room had a stunning view of the city. was very impressed. Would come back and stay again in the future. The other big bonus was that we were given free parking.
• brightmind_tgl (10/5): A pleasant place to spend few days in Melbourne - It was a real pleasure to stay at this apartment, located in the modern area of the city. We’ve checked-in easily and had a magnificent view over the city centre next morning. Private indoor parking lot, all the necessary appliances, the TV with online streaming video service were included in the room rate. That was a really good deal, we couldn’t be happier.
• melbournefoodslut (2/5): Disgusting - Bioked an apartment with this mob in December for work Christmas party. 4 of us were staying, took a while to find the place then when we got to our apartment we were in shock. Dirty floors with long black hair everywhere, dirty bathrooms, one bedroom has blood splatter on the wall. Damaged walls and broken tiles on the balcony. We called reception to complain and ask for another room to be told there were no rooms. Instead we were given a vacuum, mop and bucket to clean our selves and a $30 refund. We would have left had there been any rooms available anywhere. Recommend AGAINST staying here.
• Mike (8/5): - Great view and great modern apartment. Wasn’t freshly cleaned but the essentials were clean like toilets etc. Bit of a maze at times but communication was good to get around this.
• Swiftos (8/5): Fantastic value! - We stayed at 883 Collins St on level 18 and had a fantastic experience! The place is keen and tidy and well presented and value for money. The facilities are well maintained and the apartment was clean and tidy. Parking was straightforward and easy to locate and location is great right across the road from Woolworths! Well done! Look forward to staying again as a base for visits to Melbourne!
• Angry (2/5): - No front desk and dodgy check in following some guy into his apartment after calling first. Excessive bond charged to credit card. Moldy food left in refrigerator and dirty stained bed sheets in second bedroom. Bond was not refunded. After questioning they said they charged me a cleaning fee for a red wine stain on the carpet, I don't even drink!! This establishment has been featured on TV and is well known for stealing customers bonds. Stay far away!!
• Verified traveler (6/5): - Location is excellent for Marvel Stadium. Excellent communication and very polite staff at checkin. Main disappointment was the cleanliness of the room. The carpets in the bedrooms hadn’t been vacuumed in a long time. They were covered with clumps of hair and dust/ dirt.
• Verified traveler (10/5): - loved the 2 bedrooms apartments seperated by the lounge room each with their own bathroom. big kitchen with island bench.
• Verified traveler (8/5): - View was great, amenities were great, apartment was clean. However hallway floorboards are all lifting & unstable & front of cutlery draw is broken. Overall nice stay for one night.
• M2486VTdebbiem (6/5): Stinky room, dirty floor, walls need a paint - I suppose we got what we paid for, however the pictures make it look so much nicer than it is when you arrive. The pool, spa and gym area were really nice. Parking was free and easy to access although the swipe for the car park is on the opposite side - meaning you have to get out of the car and walk over to it! Unfortunately our apartment had an odd odour - like asian or indian cooking smell that we could not get rid of. The wifi worked great, our view was amazing but the unit needs a paint and there was obvious dirt under the TV unit. To me it just needed a good clean. The girls at check in were lovely. Tram just accross the road and some good eateries around.
• Chan (8/5): Need to improve cleanliness - There were cockroaches in the the apartment. We did not use the dish washing machine as we saw there was food left inside. Dirts left on stoves. Powder detergent residues found in the washing machine. Need to improve. Bathroom flourescent tube did not work properly even we called twice to ask for changing or repair. But nothing was done. Room is spacious. Location is good. 2-bathrooms suit is an added value.
• Verified traveler (6/5): - It's strategically located, just outside a tram stop. Unfortunately, the moment I stepped into the apartment, I felt disappointed with the 'city view'. I booked a unit with 'city view', but all I got was a view of the surrounding buildings. Not impressed. I raised this concern to the management, but they said I was supposed to 'advise' them a 'higher floor' upon booking. I found their response appalling. They should've not advertised the lower units as 'city view apartments'. It's very misleading! Anyway. I better off staying at other apartments next time. The bathrooms were also not cleaned properly.
• Verified traveler (10/5): - The property is in a great location within Docklands Precinct, right opposite a tram stop. It is walking distance to a Woolworths supermarket. The city views from the apartment on the 18th floor were great. The 2 bedroom apartment only has 1 bathroom and toilet.
• zurainaab (10/5): Great Price and Easy Access to the Free Tram Zone Area - Winston Apartments Dockland #883 exceeded our expectation in terms of the warm welcome by Christina who helped us during checking, the security where only those with keys can go into the apartment building, the Victoria Station Tram station is located within the Free Tram Zone is just right in front of the apartment, nice Yarra River view facing the balcony, clean apartment, clean bathroom with its amenities, hairdryer included, fresh linen for the beds and clean fresh towels. They also provide a complete set of kitchen utensils, a box full of coffee, tea, sugar and Nespresso machine for you to enjoy your coffee at the balcony. Iron and ironing board, washing machine, a dryer and dryer rack for you to use, which saves you from bringing in too many clothes during your holiday and gives you extra space in your bag for shopping goodies :-) If you are staying more than a week, you will receive a 1-day complimentary apartment cleaning. The cleaner was also friendly and my husband even took a photo with his thumbs up for their good job. There is also a small swimming pool with a sauna, a gym, small cinema and karaoke in the apartment building. The only side back is that the sink in the bathroom was clogged and water was not running down smoothly. Management should look into this for apartment no 1806 at Winston Apartment No. 883. Going in and out of the apartment is easy as long as you have a key to touch to the security system installed outside of the apartment building. Yes, you have to bring down your rubbish down and please separate the recycle items. But this is not a problem for us. The place is very windy and we had many nice photos of the area. The apartment is about 950 metres to DOF Docklands by walk or less than 15 mins by tram. About 10 mins to CBD area and Southern Cross Station, 5 mins away to Woolsworth Supermarket and other restaurants and bars around there. So, all in all, we will definitely be staying at Winston Apartments Dockland again.
• Susan (6/5): Could be better! - The stay was okay. I would rate it 4 star. Location wise was very close to free tram zone which makes traveling back and forth to apartment very easy. There’s free parking and a kitchen to prepare your own meal. I always booked a hotel and never stayed in an apartment. It’s a great experience. I would suggest disposable slippers since it’s a hard wood floor. I didn’t give it a 5 star because the place is not too clean. The person did not do a good job cleaning the apartment. There are hairs and cloth on the carpet in both bedrooms and there were garbage under the sofa cushion. He or she should inspect the area before renting.
• Kannikar (8/5): - Good location near tram, restaurants and woolworth supermarket. Cleanliness is not good .No daily cleaning service .But free parking.
• Jenko (10/5): - The reception contacted us via text message prior to our arrival outlining check-in details, property location and how to find reception (including photos). At check-in, the receptionist clearly outlined how to access our apartment and directions to our designated secure carpark. Our apartment met our needs and expectations with 2 bedrooms, 2 bathrooms and well-appointed kitchen, laundry and apartment facilities. The location of our apartment was in the building at 883 Collins St and well located to Woolies, BWS, AusPost, Chemist and best of all, the last tram stop for No. 11 and 48 Trams to the CBD.
• sallyanngross (8/5): Great location with good views - The location was great with the free tram outside the door. Price very reasonable. Nice unit but needs abit updating but had everything we needed. The reception was very friendly. Parking was the problem.
• Verified traveler (10/5): - Handy to the city on the free tram. Plenty of space and value for money. Comfortable. A good base.
• Verified traveler (10/5): - The property was great easy access to get every where supermarket just around the corner. Really nice apartment with great amenities
• Verified traveler (10/5): - Good location with good amenities. The staff were very helpful and provided great instructions on how to find the building and how to check, in. The room was clean and comfortable and it was great to get free WiFi that worked brilliantly and even had Netflix.
• Verified traveler (10/5): - Easy checking staff very accommodating to requests. Stayed here several times enjoy the location, amenities such as included car parking, pool, gym
• Verified traveler (10/5): - Fantastic location. Trans just outside door making city access easy. Close to stadium for those who want to catch footy game.
• Verified traveler (8/5): - Great location in Collins St Docklands. Excellent views of the city and bay from room. Rooms were spacious clean and comfortable. We had a 2 bedroom unit with 2 bathrooms which was convenient. Great car park facility within building and easily accessible. We look forward to staying again on our next visit to Australia.

Photos