Arabella Residence
Location: Gamal Abdel Nasser, New Cairo, 11835, New Cairo, EG
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Indulge in 24-hour room service, complimentary Wi-Fi, and a daily full breakfast for a fee. Benefit from a business center, dry cleaning, and a 24-hour front desk.
Convenient Transportation and Parking
Enjoy a surcharge-based area shuttle, roundtrip airport shuttle, and free valet parking. The hotel's prime location provides easy access to nearby attractions.
Comfortable Accommodations
Relax in one of the 40 air-conditioned rooms with minibars and private bathrooms. Stay connected with complimentary wired and wireless internet access.
Important Information
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served or permitted at this property.
- Set meals are served in guestrooms only (no menus or public dining).
- Cashless payment methods are available for all transactions.
Policies
Check-in: 02:00 PM - 11:30 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Newspapers in lobby (surcharge)
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Tours/ticket assistance
- Area shuttle (surcharge)
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Free grocery shopping service
- Newspapers in lobby (surcharge)
Rooms Available
-
Deluxe Twin Room
2 Large Twin Beds
430 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Family Suite, 2 Bedrooms
2 Large Twin Beds and 1 King Bed
645-sq-foot room with city views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Luxury Apartment, 3 Bedrooms, Kitchen, Garden View
1 Queen Bed, 2 Large Twin Beds and 1 King Bed
2153-sq-foot room with garden views
Layout - 3 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with refrigerator, oven, cookware/dishware, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Washing machine, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Oven
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Premium Room
1 Queen Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Premium Double Room, 1 King Bed, Non Smoking, Hot Tub
1 King Bed
377 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and paper towels
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Free WiFi
- Down comforter
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Private or shared bathroom
- Bedsheets provided
- Mixer
- Soap
- Laptop-friendly workspace
- Paper towels
- Freezer
-
Royal Suite
1 King Bed
Soundproofed room
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - 2 bathrooms, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Executive Suite, 1 King Bed, Executive Level
1 King Bed
699-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Kitchen with coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Kitchen
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Executive level room
- Smoking and Non-Smoking
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Premium Twin Room
2 Large Twin Beds
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - 3 bathrooms, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Deluxe Single Room
1 Twin Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Deluxe Double Room, 1 King Bed
1 King Bed
376 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a bathtub or shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Private or shared bathroom
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Guest Reviews
- Islam (10/5): - Staff is friendly and helpful. The area is nice and conveniently located near a mall area.
- Islam (10/5): - Staff was friendly and helpful. The property is clean, conveniently located near mall area and suitable for families.
- Ahmed (8/5): - They did not deliver breakfast on time the first day and I missed it. Other than that the place was nice and the staff were helpful.
- Verified traveler (8/5): Fine hotel - Fine hotel Friendly and kind staff, facilities are a bit old though
- ERIC (10/5): - Tooth brushes are not provided. Kindly improve on that. Thanks
- Ihab (2/5): - It is not a hotel , it is a residence , why it is advertised as a hotel! There was no ramp for the luaggages , there was no receptionist. They added multiple hidden fees , and when I discussed with them they said it is there in the website. The receptionist showed up 10 min later and he was an example of the poor customer service. He does not know how to communicate. I paid already for breakfast and 3 people to stay and they insist that I hav to pay 12 US dollars if I want to stay. I paid for breakfast and they had my family to pay again for it. The elevator is in mid level and you have to use stairs to go to your room. The location was unfoundable by Uber drivers and they cancelled 3 times. There were cracks on the walls , also kids playing in the streets with noise. The view was unpleasant when we opened the windows, for empty land with lot of garbage. I highly recommend that this place to be taken out the website. I’m planning to file a complaint in Egyptian tourism office. Such a horrible experience.
- Sylvain (6/5): Too expansive for what is it - The stay was ok because they accepted to change room for a higher standard. My first room A/C was leaking on my bed while I was trying to sleep.
- Dalmar (10/5): - Perfectly clean plus superb customer services
- Adil (10/5): - Very friendly staff. Great breakfast very clean. The only concern they need to add local and international TV channels.
- Rodolfo (6/5): - No vengan a este hotel , está en el desierto, no hay absolutamente nada que hacer , si quiere perder su viaje venga aquí !! Esta en un residencial de clase media - baja , no lo recomiendo para nada !! El desayuno no es malo , pero no es nada destacable , definitivamente busquen otro Hotel .
- jinan (8/5): - Henkilökunta todella rentoa ja avuliasta. Sisustus oli mukava, sänky sopivan pehmeä. Huoneessa oli ilmastointi. Vessa oli ihan ok kokoinen. Suihkusta löytyi shampoota, hoitoainetta ja bodywashia.
- Iman (10/5): - Good service, nice staff and friendly, clean and quiet. They need to work more on the bathrooms as a 4 star hotel.
- Patrick (4/5): - The staff were very welcoming, friendly and helpful (although I've found that to be true everywhere I've stayed in Egypt). For that reason alone, I wish I could rate this hotel higher. But I also feel mislead in staying here, and don't want to mislead others. The truth is, this is just NOT a 4-star hotel. I stayed at 3 hotels in Egypt; this one was the most expensive, but had the smallest and least well maintained room. The 3-star hotel I stayed at in Giza was actually much nicer than this "4-star" hotel, and at only a third of the cost. I booked this room wanting an upgrade for my last night in Cairo. Unfortunately, what I got was a downgrade at 3x's the price. I regretted my decision. The room was: ‐ small - stains on the bed headboard - stains on the chair - shower drains so slowly water is above your ankles after 4 minutes - generally run-down, with the wall showing water damage - has a balcony, but the view is just some old run-down looking apartment buildings. The right side balcony door doesn’t lock shut. - no restaurant at the hotel, although staff will deliver breakfast for you ($9 USD per person), and help order lunch/dinner delivery for you. On the positive side, it's close (10 min walk, maybe less) to Arabella Plaza, which was really nice. Again, the staff were great! But, unfortunately, this is a 3-star hotel that should be priced much cheaper than it is. I didn't complain to the staff about it, it's not their fault and theres nothing they can do about it
- TAMMI (10/5): - Visiting for 9 nights I used the Arabella Residence during my attendance at a research conference at the German University in Cairo. We had a great experience at this hotel which is located in a residential area in New Cairo and is walking distance to the local shopping mall and grocery stores. The hotel service is top notch, they serve a beautiful traditional Eyptian breakfast delivered to your room, they have beautifully updated rooms with new appliances, and very cozy bedding. We were made to feel very comfortable and the friendly staff were helpful and responsive to our every request. We miss our friends at Arabella already!
- Rizwan (10/5): - Great location. Staff is very friendly. They serve breakfast in the room.
- M. Hassan (2/5): Very bad choice - It was very bad experience, I checked in room had nothing to do with the photos i saw at Hotel.com, after 30 mnts electricity cut on several floors including main. I waited about 2 hours and then I booked another hotel. I lost my money and my redeem nights. I hope that never leave such experience again.
- R (10/5): - Best value choice for my business trip in New Cairo Nice location walking distance from Arabella plaza a nice big mall with Dunkin Dounts , and so many cafe shop, banks and restaurants Staff are professional , friendly, helpful and take care about details very clean and everything is disinfected and safe safe location in new modern area in new cairo they have good big portion delicious breakfast to start your day with or you can get breakfast from nearby restaurants Highly recommended and for sure I am coming back for my next visit Thank you Arabella Residence team
- Verified traveler (2/5): - The room wasn’t as advertised. I reserved a 3 bedroom, when I went to the location that room was no longer available/ I think thy don’t even have a 3 bedroom.
- Mr. (10/5): - I had a wonderful stay at Arabella. The staff were very friendly and helpful, as they try to accommodate your needs. The room I stayed at was comfortable and clean, as it is located in New Cairo. Honestly they made my stay incredible, since they are located in a residential area, where it is very safe and everyone around were very helpful and just plain good people, when asking for directions. Overall a good experience, a must stay at place if you wish to avoid all the noise in the city.
- Aly (2/5): - We went to the hotel but it was overbooked and they could not make any rooms available and we had no other option but to leave and it was very inconvenient for us and it missed up the whole trip from the beginning cause we wasted a lot of time trying to find another hotel to stay
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