Select MS Charles Dickens - Frankfurt
Location: 18 Untermainkai, Docked on the river, Frankfurt, 60329, Frankfurt, DE
Star Rating: 7.4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities:
Unwind in our spa tub, sauna, or fitness center, and enjoy complimentary Wi-Fi.
Dining and Entertainment:
Savor meals at the hotel restaurant, snacks at the cafe, and drinks at the bar/lounge.
Event Spaces and Services:
Host productive events in our conference space, assisted by our dedicated staff.
Book now to experience the perfect blend of comfort and convenience at Select MS Charles Dickens - Frankfurt!
Important Information
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: The check-in location differs from the property location. Check-in location: [Lindleystraße 7.]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please be advised that this property is a boat and not a standard hotel.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Offsite parking discounted rates available
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Continental breakfast
- Designated smoking area
- Elevator
- Fitness facilities
- Conference space
- Library
- Free breakfast
- Safe-deposit box at front desk
- Wedding services
- Tours/ticket assistance
- Snack bar/deli
- Offsite parking discounted rates available
- Free continental breakfast
Rooms Available
-
Business Suite, 1 Queen Bed, Balcony, River View
1 Queen Bed
279-sq-foot room, balcony with river views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Frette Italian linens and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Free cribs/infant beds
- Bedsheets provided
-
Comfort Double or Twin Room, 1 Queen Bed, River View
1 Queen Bed
161-sq-foot room with river views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Frette Italian linens and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Free cribs/infant beds
- Bedsheets provided
-
Business Suite, 1 Queen Bed, Balcony, City View
1 Queen Bed
279-sq-foot room, balcony with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Frette Italian linens and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Free cribs/infant beds
- Bedsheets provided
-
Comfort Double or Twin Room, 1 Queen Bed, City View
1 Queen Bed
161-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Frette Italian linens and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Free cribs/infant beds
- Bedsheets provided
-
Standard Double or Twin Room, 1 Queen Bed, River View
1 Queen Bed
161-sq-foot room with river views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Frette Italian linens and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Free cribs/infant beds
- Bedsheets provided
-
Standard Double Room, 1 Queen Bed, City View
1 Queen Bed
161-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker
Sleep - Frette Italian linens and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Satellite channels
- Daily housekeeping
- Premium bedding
- Free WiFi
- Frette Italian sheets
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- Georgina (8/5): Difficult to find entrance no sign on street - Great food very comfortable and romantic. We had a problem getting on our luggage as the taxi man very unhelpful and was not able to take us down to the boat so had to drag cases through bushes down steps which was very uncomfortable.
- Verified traveler (8/5): - Very nice to stay on this Beautiful ship and Wake up with the view of the river Main. I will for sure chose this for next trip to Frankfurt. Very comfortable beds and breakfast has all you can ask for.
- Verified traveler (2/5): - I was moved by Expedia from a 5 star boat to a boat that was furnished and looked and sounded like a P and O Cross channel ferry for the sand money !
- Vipul (8/5): - Housekeeping was poor specially replacement/refilling of toiletries and tea/coffee pouches. Wifi was bit of a problem but the manager solved it personally for me. It reoccurred later.
- Thomas (10/5): Bästa hotellupplevelsen i Frankfurt - Fantastisk upplevelse på denna mysiga båt, med förstklassig service, allt man önskar till frukost, fräsch och fint. Jag är mycket nöjd och överraskad och kommer definitivt återvända när jag är i Frankfurt. Tyst och fint läge med promenadavstånd till både mässa (ca 30 min) och centrum (ca 10 min).
- Annette (10/5): Supernöjd - Bra läge, omtänksam personal, mysig bar och bra frukost, jag är supernöjd!
- Verified traveler (8/5): - Overall enjoyed our 3 night stay on the Charles Dickens, the experience was marred by the location of the boat, it should have been moored within walking distance of Christmas Market but unfortunately was moved to a good distance outside the Christmas Market area, located in an industrial dock area. Paid for a river view, got a view of a cement works. We were advised that VIP cars would be laid on to transport us into town, that turned out to be 2 mini buses with limited availability
- Verified traveler (8/5): Frankfurt winter break - Very friendly and helpful staff. Good breakfast. Quiet. Easy access to Frankfurt by taxi or local underground (the boat had been moved for our visit from its normal mooring and therefore was slightly out of town). Very good value for money overall
- Rowland (8/5): Great service and hospitality great breakfast - The hotel facilities were good, the staff were most helpful, the breakfast was very good, and the staff were very helpful serving items to order such as omelets, along with coffee and tea, all were to a good standard and good portions. We were advised of a change of mooring position from the usual place due to the fire service checking the river bed for unexploded bombs from WW2, a very necessary activity even after 74 years! Whilst the harbor area is not the most idyllic, it certainly was not that bad and an easy walk along the river bank to by the ECB and many bars/restaurants. The ship was kept to a good standard and all the staff were well most helpful and accommodating and polite. We would return again
- Ashley (8/5): Lovely ship in a poor location. Shame..! - Booked this due to dock location but was later advised this had moved due to dredging work on the river. This was totally untrue and established that they have NEVER docked at the Main Nizza. Apparently they're not permitted to dock there due to local competition. It would have been ideal. The ship was docked in Osthafen which is literally an industrial area and our outlook was over a skip recycling centre and a cement works. It was awful. Almost 2 miles from original dock area. The ship itself is lovely and plush. Our room had a small balcony but beware there are some without and the rooms are smaller. Well equipped with great shower. This ship normally operates as a mini cruise but had been sold off as a hotel. Very nice experience in all but for the awful location. Staff superb. Great breakfast. A beer in the bar costs €7.50. A taxi to old town would cost €20. A taxi from airport I would estimate at €55. There is a train station close by.
- Verified traveler (8/5): Christmas Markets - Great Hotel/ship, however the location wasn't great due to the ship having to be moved from it's normal berth, which is in a great location! Arrangements were made to taxi us around at the hotels expense due to the temporary inconvenience.Very helpful staff. Would recommend this hotel.
- Scarlett S (4/5): DO NOT STAY AT THIS HOTEL - hotel is parked in an isolated area across from a construction company that works all night. Yasin, manager emailed as compensation for the bad area, CD would provide rides to anywhere within 2 km, BUT not so. Yasin is very difficult to deal with. Taxis would not come to the location. Breakfast was ok, service was lacking, if you want coffee be prepared to wait and wait. other meals had very limited menu and food was not of high quality. Drivers did take guest to and from hotel to the central station, one drive with glasses was rude, the other tall slender drive is very nice. Bathroom shower did not drain, flood bathroom and entry both days. Problem reported day 1 and day 2, but nothing done to fix the problem. Ladies at the front desk semi helpful and both very nice. WiFi available for only certain devices.... IPhone will NOT connect to wifi and most PC laptops will not connect. Very few TV channels, all News. Movie selections contains 6 old movies. DONOT STAY HERE
- Verified traveler (10/5): - The staff was very helpful and nice. They bend over backward to make sure we had everything we need. would gladly stay again.
- Verified traveler (8/5): - Boat had moved from just outside town centre to just opposite the biggest cement factory in the area, so view a bit rubbish on one side the other side was a warehouse, so not the best position for views. In general a good stay, but would have preferred a hotel. Staff were very great. Coffee was rubbish to get a decent coffee, you had to pay, not what l would have expected on a five star establishment.
- Verified traveler (8/5): - This was an unusual experience due to the location of the boat moving to an industrial area but the staff made their best efforts to make up for that fact. My first room felt a bit cave-like but upon request I was moved to a river-view room which was very lovely. I am sure that the hotel will be getting some fairly critical reviews during this time but I really felt that they tried to make it the best possible experience for this traveler.
- Rachel (10/5): - Wondering what boat and Service
- Verified traveler (8/5): - Excellent accomodation, it was a shame the boat had to dock in another port, if it was closer to old town as planned it would have been perfect. The company tried their best to accomodate all their guests with the shuttle service. The man on the desk the night we arrived was super helpful and helped us so much and made it a great stay.
- Frankfurtdicken (2/5): - I would not recommend. If you have reservations I would cancel them. Issues with my late November 2018 stay include: Location: the new location is TERRIBLE. it an industrial/warehouse/shipping area. The city view side of the ship faces a wall. We booked a suite so had about 6 inches space where we could also see care tires. If you are in a standard room - it’s a wall. If you pay extra for river view you get an amazing view of garbage, dirt pile, and warehouses. The company (Y.C.) knew there would be a location change about a week before my stay, and emailed me, promising to make it right by offering 24 hour vip car service. They sent an email apologizing and saying they’d do everything they could to make it right. The boat has historically been in a very convenient (and beautiful park-like location), but was moved to an area with medium pollution and industry. The 24/7 on demand car service was supposed to be an apology. When I went to take advantage, I was told it’s between 7am and 11am and then 4 pm to 10, with limited stops (McDonald’s is one of them) and hourly service. Not on demand and only goes to limited places. It was actually not available when we needed it. We were told where to find the closest train stop or we could “just cancel” (this is after we had stayed one night, with one to go, and wanted to take advantage of this “apology” service). The manager Y.C. was very surly when I reminded him this “vip car” service was an apology for the location change.
- Rebecca (10/5): Best nights in Frankfurt - Wonderful staff, beautiful accommodations, fabulous stay!!! Food was tremendous. Would love to return!!
- Verified traveler (10/5): Did not realise that the hotel was on a ship! :) - Fantastic stay. Clean, comfortable and friendly. Reccomend it to anyone!
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