Arte Spa & Park Hotel
Location: Ul.Yundola 200, Velingrad, 4600, Velingrad, BG
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Experience the ultimate getaway at Arte Spa & Park Hotel, where luxury meets tranquility.
Rejuvenating Wellness
Indulge in our onsite body treatments and facials, complemented by two hot tubs and a sauna, ensuring relaxation at every corner.
Gourmet Dining Delight
Savor meals at our exquisite restaurant or grab a quick snack at our cozy coffee shop/cafe. Enjoy a drink by the pool or unwind with room service during limited hours.
Convenience at Your Fingertips
With free Wi-Fi, valet parking, and a 24-hour concierge, everything you need is readily available, enhancing your stay to meet all your business and leisure needs.
Book your stay at Arte Spa & Park Hotel today and embrace the serenity and comfort you deserve!
Important Information
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Policies
Check-in: 02:00 PM - 05:30 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Ski storage
- Concierge service
- Wheelchair accessible
- Picnic area
- Steam room
- Fitness facilities
- Supervised childcare/activities
- Ski storage
- Arcade/game room
- Library
- Free breakfast
- Safe-deposit box at front desk
- Billiards or pool table
- Tours/ticket assistance
- Snack bar/deli
- Turkish bath/Hammam
- Playground on site
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Free buffet breakfast
- Mosquito nets
- Reception hall
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
VIP Apartment (Maisonette)
1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
1184 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Basic Double Room (No Balcony)
1 Queen Bed and 1 Twin Sofa Bed
269 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Deluxe Double Room
1 Queen Bed and 1 Double Sofa Bed
344 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
-
Deluxe Apartment, 2 Bedrooms (Maisonette)
1 Queen Bed and 1 Double Sofa Bed
1012 sq feet
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Deluxe Double Room, Panorama View
1 Queen Bed and 1 Double Sofa Bed
344 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Double Room, Balcony
1 Queen Bed
269-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
-
Presidential Apartment (Maisonette)
2 Queen Beds, 1 Twin Sofa Bed, 1 Double Bed and 2 Twin Beds
2153 sq feet
Layout - 4 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Apartment, 1 Bedroom
1 Queen Bed and 1 Double Sofa Bed
549 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Shower, bathrobes, and slippers
Practical - Safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Slippers
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Guest Reviews
- J7340FAveronicak (10/5): Magical spa - This place is incredibly beautiful and has an amazing spa that provides everything you need for true relaxation. It offers a great jacuzzi, a heated pool, various jets and a comfortable relaxation area with heated beds with LED lighting. However, it would be fantastic to include more vegan dishes and desserts as this would cater to those on a strict vegan diet or anyone interested in trying different flavours. Thank you for everything!
- gayes637 (10/5): Definitely must try - The massage was fabulous!! The lady who massage me was very kind… the room temparature was good. The lady was from Bali and could speak better english than turkish.. ı had a a classic massage for 45 min and it was enough.. especially after so much walk it made me relax.. l highly recommend it
- Petra_London77 (10/5): 5 star experience indeed! - Absolutely flawless! I spent 5 days there and everything was just perfect. Everyone of the staff makes great efforts, and I can't praise them enough. Dinner at the restaurant was great, and so was the breakfast. Rooms are spacious, spotless, and the housekeeping would provide most things you might need during your stay ! The quality of the hotel is higher than that of some 5 star resorts in UK and so is the price.
- terezab792 (10/5): Very good - Very nice hotel, lovely outside pool, wonderful spa treatments, and also face products and treatments of the Biologique Recherche brand, rooms are very clean and comfortable, we only had a shower, wish I had booked a bathtub but no idea if other rooms have it
- Aleksandra (10/5): - This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave
- UltraRMS (6/5): Good, but not really great - the rooms are not 5-star - Positives: it is a nice hotel, with good entertainment options, indoor/outdoor pools, game room. The food is very good (buffet), both for breakfast and dinner. There are many options, and something for everyone. Negatives: although the hotel is rated as "5 stars", the rooms are not there. The decoration is not spartan, but it is very simple, not what you would expect from a 5-star hotel. We had the "deluxe" rooms, and they were very basic. You don't have neither a coffee maker nor a kettle to boil water to make tea, which is something that you get even in a simple Ibis. To be honest, they don't advertise the rooms with that, but still it was disappointing that in a "5-star" hotel you couldn't even make a cup of tea in your room. So if you consider that your room is just for sleeping and taking a shower, and you don't care about the decoration, you won't have a problem (although the price tag is high considering how the room is). Other than that, you will enjoy the pool, maybe the spa (which is a bit loud, not the calm environment you'd expect, as the spa is right on the way to the pool, so you have people coming and going at all times), and certainly the food.
- tihomirv701 (8/5): Recommended it! - Okey,this was the first time,when i am in Velingrad.Everything was nice,i set the room to "Do not disturb",so i don't know how they are cleaning ,but anyway!No coffee maker at the room, which is kinda strange.The sheets were clean.But i didn't have this feeling,like i am at a 5 star hotel.After all,I recommend it!
- davidibernstein (10/5): Excellent value - Modern, very clean hotel. Numerous heated pools and spa facilities. Excellent staff, even though some did not speak English. Remy, head of food and beverage, went so out of her way to meet our special needs and did so with so much caring and dedication to her profession!
- GM_RSSC (10/5): The best SPA and family experience!!! - What an amazing SPA hotel in the mountain in the city of Velingrad - the SPA capital of Bulgaria!!! Great facilities and location of the hotel, excellent mineral water pools, great food and service and absolutely customer oriented and professional management and service personal!!! We have been regular visitors since 2017!!!
- Marina (10/5): - Great selection of quality food for the breakfast and dinner buffet. Very courteous staff and wonderful service. A lot of spa activities. However most of the spa staff can’t do proper massage. I had the worst reflexology- pretty much it was just spreading the oil on my feet. Only Angel is worth booking.
- thefivestarguru (10/5): Everything is worth it here - Everything is worth it here. The architecture of the hotel in alpine style, the stylish interior made of natural materials, mineral water, excellent food and service. You will forget everyday busyness in no time – SPA zone gives you the feeling of luxury. You can relax in the aroma sauna or steam bath, or immerse yourself in one of the 3 hot mineral water pools, while enjoying the beautiful Rodopa Mountain nature and fresh air. Nice and elegant apartments, bringing the air of luxury and comfort. Everything is created with attention to detail. Comfortable beds and wonderful large balconies. Very clean. Big part of that comfort comes from the very professional staff – they know what you need even before you need it and are always ready to help. Chefs are taking care of the buffet. You can try excellent local goat cheese and vast selection of French ones. Enormous variety of main courses and deserts. Best place for your vacation in Velingrad.
- tsvetankakipp (10/5): One of the hidden Beauties of Bulgaria - To all Americans that visit Bulgaria I would love everybody to go here they treated my family amazing the massages were amazing and the Buffay was one of the best I’ve ever had in EuropeThe pools indoor were great they have everything for everybody customer service is tremendously amazing English was no problem if you don’t speak Bulgarian
- 917eleonoram (10/5): Everything you my want - I loved it! The whole experience in Arte was very nice. The interior of the place is cosy and colourful with the touch of art. Warm comfortable rooms and suites. The SPA is really amazing so I recommend it for sure. The restaurant is offering a 5star food with great variety for every taste.
- Verified traveler (10/5): - The hotel was great!!!! The spa was fantastic. We will back again soon
- 32azia (4/5): Not a 5 star hotel at all! - This hotel is awful... We went there at Mid. August 2020 for 4 night and we had a hardly 3 star hotel service. I have been to other 5 star hotels in different places and Countries and nevet experienced this kind of disappointing stay. As far as we went into our hotel room there was an unpleasant smell in the room, it doenot smell nice and freshs as you would expect from a 5 star nice looking hotel. The carpets was dirty, sheets werent as newly fitted and bathroom floor was always wet. By the way we have stayed on the first floor and even the view is a swimming pool view the first thin you see is the bird poos on the poolside big umbrellas. You dont want to open your windows , not a nice view at all. The cleaners did not cleant the room for 3 days, she only came on day 4 which was our last day. The even she has changed the bed sheets, the carpet was full of tiny bits ( no hoovering even one day over my nights 4 nights stay) . We went there with a group of friends and booked 3 double rooms. We also had kids with us. Our stay was around Mid. August 2020. This was a really disappointing holiday. It is definitely not a real 5 star hotel at all! I do not recommend anyone to go there. ROOMS On the first day when we had to wait extra hour to be checked in our room. When finally went in the room my first was that there was unpleasant smell. The room did not smell nice and fresh as you would expect from a 5 star hotel. The bedsheets didn't look newly fitted and the carpet was not clean. The rooms are not cleaned daily, the pillows are very dirty, carpets were not hoovered for our 4 nights stay /not even 1 day. Our rooms were only cleaned once for the whole stay and that was on day 4, the day before we left the hotel. The cleaner was a lovely lady but she was really busy trying to do too much on her own. She was complaining about being on her own and also washing machine was broken that's why she could not change bedsheets for 3 days. The bathropes that we were wearing were mostly wet as there is no one to change them every day. This means you need to use the same wet bathrope the following day when going to the pools or spa treatments. This doesn't feel nice as you are expecting a higher quality service in a 5 star hotel. Absulutelly disapointing in every way. This happpens especially when you are in a room woth no balcony as you dont have nowhere to dry your clothes and bathrope. FOOD We paid for Half Board When you go to have dinner, you do not even get a free cup of water, every drink must be paid. I do not mind paying but children wanted simethink to drink but the waitress was not around and we had ti wait too long for a cup of water or other drinks. Many children in the hotel, good for families but not for people without kids. Kids shout all around, in the coridors and out at the poolside of the hotel.Theinside poolside is very slippery and not hygienic . A lot of kids inclyding mine slipped and fall down in my 4 day stay I have seen alot of them fell down and cried. No one cares, not even the lifeguards who seem to be working there. No signs to say it's too slippery for kids and even adults. There is a toilet just next to the inside kids pool and people use it all day, kids swim in a very unhygienic pool. No coffee machine in the rooms. No shops or anything similar around. The food was not bad but too. many bees are going around the food if you want to eat on the tables outside. We will not go there again as it's too expensive for the hotel service. THE STAFF Very unpolite and unprofessional staff.. They seems to soo fed up and they didn't mind to answer your questionss in a very rude way. Never, ever again!!!
- Manuelank (8/5): Nice hotel - Hotel and accommodation is fancy. Very nice modern rooms, clean, good and cosy restaurant, food was amazing, and the Spa is nice. Food was actually what won me the most. Staff was friendly. Will repeat it. Went to a few other all inclusive hotels after that and could appreciate it even more
- Nathanael (10/5): - Amazing hotel with great SPA facilities
- Mariya (10/5): - Perfect place to stay for relax and spa. The range of spa facilities is great, the pool is very clean and the staff is very friendly.The location is great - close to a pine forest which makes air fresh, especially in the nights.
- JERI2004 (8/5): Great hotel; a room for improvement - The hotel and the restaurant are awesome and the service is great. The rooms are spacious and clean. However, the music in the lobby bar is too loud and irritating (ok for a disco club, but not for a spa hotel); a quiet jazz or chill out music would be much more appropriate and relaxing. Have not tried the spa yet, as it is a bit crowded during the day.
- polinap274 (6/5): Mrs Petrova - Very nice hotel but definitely wouldn’t rate as 5* star hotel. We were very pleased with the spa, food and friendly staff. Please note: there is smoking allowed in outsides jacuzzi are, alcohol allowed around the pools. No kids spa slippers ( not point to go in spa hotel for 2 night and to bring everything) as a spa hotel you supposed to supply this for the little guests . Coffee machine in the room ( you should compliment the guest with morning coffee at least when we pay £150 per night).
- Savas (8/5): - Otel çok temiz ve güzeldi. En büyük eksiklik akşam oturma ve aktivite sıkıntısı oldu. Müzikli bir cafe bar olabilirdi. Dev ekranlı bir oyun salonu..
- 245gerganai (10/5): Teambuilding - Really nice people, the hotel is nice and tbe spa is must to go. It is a nice place for teambuildings or just to chill. It has an inner spa and a couple of pools with hot and cold water outside. The hotel is really close to the city and at the same time really close to nature, and you can take long walks where ever you want.
- LeAgent69 (6/5): Well, I expected more. - We’ve stayed during the weekend and it was more than enough to get disappointed. The room (double with a terrace) was very average and unimpressive. The saddest thing - the SPA facilities aren’t well considered. It is a huge mark, since the SPA was our main reason of visiting at all. For example, they are too small in accordance with the capacity of the hotel and you have to wait a lot. There is not enough space. And they are quite inconvenient in terms of design and space efficiency. You cannot lie down in some of the saunas, and there are no stands for the feet in the steam rooms. The only thing that was quite nice was the food and its quality. It was fresh, nicely and healthily cooked.
- sabinasabeva (10/5): Outstanding paradise - The hotel is a true mountain paradise! Fantastic service including all the small details. Very good food- abundant and tasty! We stayed at a VIP appartment, we have stayed at one bedroom appartment, two bedroom appartment and double room- all of them are spacious and well furnished. The photos are the view from the VIP appartment. They have nice children animation and good indoor Children’s room. The pools are very good, the Spa is also very nice. I reccomend Arte to everyone- it is a hidden gem in the forests of Velingrad.
- svetlenk (10/5): Perfect vacation - It is great. We are here with my wife for first time, first day of our stay and we are impressed by the quality of service, clean room, facilities, great food and exceptional service by the staff. Thank you!
- Verified traveler (10/5): - We had a lovely time. Excellent service and food, as well as friendly and helpful staff. Thank you to everyone who made our holiday unforgettable, especially to Dimka Milusheva - SPA manager. We highly recommend Arte hotel and will definitely return.
- Jan (10/5): - Excellent facilities. Family friendly. Helpful staff. Amazing value for money. Fantastic location; not necessarily the hotel but Velingrad itself.
- Petrunka (10/5): Lovely hotel that justifies its stars and rates. - Great hotel, fantastic staff. I will definitely go back.
- Mariyana (8/5): Nice place - Good place, but have to do with the food!
- Alon (10/5): מצויין - מלון יפה. בריכה חמה עם מים מינרליים טבעיים.
- Verified traveler (8/5): - Very good Spa facilities. I forgot my toothbrush, but this five-star hotel did not provide.
- Daniela (10/5): More than perfect - Amazing place, amazing staff, we had more than a pleasant stay. Really impressed by the organization. Really good food at breakfast and dinner. One of the best places we have been into. Bravo!!!!!
- Verified traveler (10/5): Υπέροχο ξενοδοχείο για ξεκούραση - Ένα υπέροχο ξενοδοχείο για ξεκούραση.Το δωμάτιο ήταν καθαρό και ευρύχωρο.Το σπα πλήρες και καθαρο.Το φαγητό πολυ καλό και ο μπουφές πλήρες και ποιοτικός.Στο χώρο του ξενοδοχείου υπήρχε επίσης παιδότοπος, κομμωτήριο,είδη δώρων και ηλεκτρονικα παιχνίδια.
- Batya (8/5): מלון ספא נקי ושקט - הגענו למלון במטרה לנוח ולהנות מהבריכות והספא. הספא עצמו נחמד, כולל חדר כושר קטן . היינו במלון 5 לילות , חצי פנסיון. ארוחת בוקר וערב , טובות , לא מתאימות לצמחונים/ טבעונים , בגלל חוסר במנות כאלה. בארוחת ערב , אין שתיית מים בכלל , רק בתשלום!!! במלון ספא רצוי שמים יהיו נגישים וחופשיים במהלך כל היום. אין שתייה חמה בארוחת ערב. לשמחתי קבלתי קומקום לחדר , אך מן הראוי שיהיו בחדרים ערכות קפה/ תה/ חלב
- Verified traveler (10/5): Perfekte Auszeit mit Kindern - Super kinderfreundliches Hotel. Großer SPA Bereich mit unterschiedlichen Textil-Saunen. Essensbuffet war hervorragend.
- GIL (10/5): The best place in Velingard - Amazing Staff and beautiful hotel. Everything was great and it's a really family friendly place. Thanks for an awesome vacation!
- Mariyana (10/5): Amaizing place! - The hotel, the restaurant, the SPA center and the staff were excellent:)
- Yael (10/5): Best hotel! - The stay in hotel Arte was wonderful! The service is great, always with a smile. The food is delicious and fresh. The pools are great for adults as well as for small children. There are a lot of facilities and activities for small children. Best hotel ever! I will come back in the future!
- Merin (8/5): - Really helpful and polite staff, nice pool area and spa facilities. Good restaurant, well organized, excellent breakfast. The only ‘problem’ is the functionality of the room furniture - not as convinient as I would like.
Photos
