Best Western Plus Centralia Hotel & Suites

Location: 8145 Jolliff Bridge Rd , Centralia, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Allergy-free room
• Heated pool
• Lower bathroom sink
• Outdoor furniture
• Fruits
• Pet bowls
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Screens / Barriers between staff and guests for safety
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Reception hall
• Secured parking
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill
• Bulk dispenser for toiletries

Rooms Available

• Suite, 1 King Bed, Non Smoking, Jetted Tub

  1 King Bed

  Individually decorated room

  
  

  Relax - Fireplace

  Internet - Free WiFi and wired internet access

  Entertainment - 55-inch LED TV with premium channels and streaming services

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Pillowtop bed and bed sheets

  Bathroom - Private bathroom, jetted bathtub

  Practical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Fresh towels (on request), air conditioning, and daily housekeeping

  Accessibility - Closed-captioned TV

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Fireplace
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free Local calls
  • Jetted bathtub
  • Free WiFi
  • Pillowtop mattress
  • Bedsheets provided
  • Soap
  • Closed captioned TV
  • Change of towels (on request)

• Bridal King Suite

  This suite provides a fireplace. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Fireplace
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Queen Room with Two Queen Beds

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• King Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• King Room with Bath Tub - Mobility Accessible/Non-Smoking

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Queen Suite with Two Queen Beds and Bath Tub - Mobility Access

  The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Queen Suite with Two Queen Beds with Sofa Bed

  The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• King Suite with Sofa Bed

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access

• King Suite with Sofa Bed and Bath Tub - Disability Access/Non-Smoking

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hair dryer
  • Desk
  • Microwave
  • Interconnected room(s) available
  • Toilet paper

Guest Reviews

• Leticia (10/5): Well done - Excellent Nothing
• Maureen (10/5): -
• Kim (10/5): -
• Delores (10/5): -
• Michael (8/5): -
• A6771CXhaleys (10/5): Stsy - It was perfect. Front desk was polite. Check in was simple. The room was clean. It was very quiet and the staff was very helpful.
• Hood (10/5): -
• Sharp (10/5): - The staff was great and the room was spotless. The bed was just right for me but a little too firm for my wife but that's a preference issue haha. The stay was perfect?!
• Stepfanie (10/5): -
• Cynthia (10/5): It was a great night love the pillows - Very clean No complaints
• Barbara (8/5): -
• Christian (10/5): I’d stay here again - It was very quiet. Our room was very clean and the overall smell of the whole hotel smelled clean and fresh. I didn’t have any issues with it. Was thankful for a warm place to lay my head and shower. Nothing that I can think of.
• Daniel (10/5): - Good
• Scott (10/5): -
• Jan W (10/5): -
• Richard (8/5): -
• Mace (10/5): -
• Mace (10/5): Nice stay nice people - Clean
• Stepfanie (10/5): -
• Donna (10/5): - It was goodI I didn't find anything wrong or that could have been made better by the hotel. The price,staff, rooms,service,breakfast was on point. If I need to come inthat area again I will make sure I stay there
• joyce (10/5): -
• Tracey (10/5): Great way to start the holidays! - The Christmas decorations were amazing and the breakfast was great! Positive and happy to interact staff! We will be back! Due to bad snow storm coming through we had to cut our stay short.
• Leesa Carter Franklin (10/5): - Breakfast was great! Everyone was friendly! Wish it was alittle more cost friendly.
• Quest22275134714 (10/5): 5 stars - The staff at this hotel was amazing, especially Ryan. We were in town for a funeral and we had a big group and they were so accommodating. The rooms were sparking clean and so spacious I was truly impressed. Keep it up Best western staff!
• latonya (10/5): -
• Pauletta (10/5): Overall I enjoyed the stay, and the room was very nice, roomy, and clean. - Friendly Staff, easy check in That it’s next to train tracks. And you could hear other guests.
• Jenni (9/5): - Very nice Very nice room
• Farid (10/5): - Very clean property.
• Diante (10/5): Enjoyed my stay at Best Western; will definitely come again. - Clean, good location, & close to stores. Thin walls! We could hear someone in the next room coughing all night. Also, we could hear housekeeping knocking on doors at 8 in the morning.
• Joyce (8/5): - For this being a new hotel the air conditioning was very loud &
• Terrance (8/5): - Some of the rooms my family rented had a horrible smell
• Nichole (10/5): - It is clean and beautiful! I have read reviews about the staff being kind and helpful, that is a understatement.
• Amy (10/5): - Room was very clean. Very friendly and helpful staff. Great stay! Great addition to our community.
• ADAM (10/5): - A good hotel. We always stay there when we travel to centralia to visit family
• Cherye (8/5): - The TV in the couch area was disconnected from the internet so I could not watch it while working. The front desk tried to fix it but had to make appointment with carrier. They offered me discount or room change but since I had already unpacked I chose the discount. If I had known it was only $20. I would have changed rooms.
• Ariel (8/5): -
• Tim (10/5): - Great location and quiet.
• Melinda (10/5): Dog and EV friendly - i was there for a dog show, the staff was very friendly and helpful, the rooms were comfortable and clean they had a wonderful area to walk the dogs, and best of all they have an ev charger for guest
• Nathan (9/5): - The price
• Mark (10/5): - Didn't like the scrambled eggs. Cigarette butts on property especially around patio. Large suites and great lobby
• Brittaney (10/5): - Clean and kind staff!
• Kathryn (10/5): - Nice property with friendly staff. Clean. My husband and I always choose this spot when visiting Centralia.
• Shelly (10/5): No complaints -
• Erika (10/5): - Impressive economy hotel!! Very very clean. The staff is personable, efficient and down right exceptional! Very well run hotel. Little perks along the way, water and cookies at check in, nice view from the back of the hotel, allowed a late check out.
• araselit (8/5): - Clean room nice staff
• Donna (10/5): Great experiences - Quiet area, close to amenities when traveling. We have stayed at this location multiple times.
• Michael (10/5): - The rooms are large and it is close to Walmart. The only consideration may be that it is hard to walk to downtown if that matters for you.
• derekhB1169RP (8/5): Summertime family Carlyle Lake experience. - I loved it!! My family and I had a ball! The room was clean!!! We had a lot of space. The staff was super! Thank you so much for helping to provide a summertime family trip.
• Kisha (10/5): - Enjoyed the stay with family got to see family overall nice trip
• david (10/5): - All Staff accommodating and friendly Super cleanliness Excellent breakfasts EV Charger a big plus
• Debra R (4/5): - They didn't have my right reservation (even after I had called and confirmed it earlier that day), then gave me another room, which was dirty, so I tried to get another room but they didn't have any left.
• Carol (10/5): One night stay - Very nice place. Really like the spacious room. Super clean and the sweetest front staff. Miss Faye was very helpful. Breakfast was fresh and hot.
• Janet (9/5): Short stay to visit family - This hotel is the best thing to ever happen to Centralia Il. The buffer quality between floors is horrible. The people in the room above us were very noisy. I think their kids were playing ball or something and running back and forth across the room. Also could hear a VERY heavy footed adult walking across the floor. Thankfully, they were only there for one night.
• Howard (10/5): - It was a superb experience. Thanks.
• Erica (10/5): Exceptional -
• Farid (10/5): - Quiet and very nice
• Alejandro (10/5): Exceptional -
• Esther (10/5): - We had a great stay! Breakfast was good. The only negative thing I would say is the trash cans are very small.
• HARUTYUN (10/5): - Great Service
• Cindy (10/5): - Very clean rooms, as well as common areas. Pleasant, helpful staff. Nice amenities- reasonable price. We stay in many hotels all over the world; I am very impressed with the cleanliness and helpfulness of staff.
• Donna (10/5): - Great hotel and location. Room clean, beds comfortable. Only feedback is the pillows have zero support if you need that!
• Annelyse (7/5): We were passing through and it was nice for the area - Workers were kind and helpful! Could have better comforters for beds and more cameras on sides of hotel
• Martha (9/5): Beds were quite comfortable and the room was quiet. - Very clean Nothing
• Shauna (8/5): Customer service - Your staff are very respectful, kind and courteous even when I witnessed a horrible customer berate them over soap. No one should be treated that way, and I hope your establishment sees their good dead.
• Stacey (10/5): Best Western Centralia - I’ve stayed here several times now (hotel is in my home town). This is the only hotel I would recommend in Centralia. Very clean, staff is friendly, breakfast is good, rooms are spacious, plenty of parking, Walmart across the street, restaurants nearby, safe.
• Samantha (10/5): - Really great customer service! The pool was super clean and so was the room. We will definitely stay here again!
• Jacquenette (9/5): Helpful staff and clean property. Area for breakfast was clean and food was always available. - Very modern property and polite staff. Found a few strands of hair in the bathroom sink upon arrival. The day my room was cleaned I didn’t get extra toilet paper, had to retrieve a roll at 5am.
• Kevin (9/5): Overall I rate this hotel an 8.5/10. Would definitely recommend - Property was clean, rooms were clean, pool area was clean. Staff was very helpful and friendly. Breakfast was included and very tasty. Walmart was conveniently within a quick walk across the parking lot for any necessities. The beds were just a little too uncomfortable for my taste. The noise from children running/jumping in the hallways carried into our room.
• Truitt (10/5): Exceptional - The breakfast was very good. I got a waffle and sausage which was tasty They closed the doors while a lady was fixing plates for her 2 little ones and she didn't get breakfast. Plus a lady walking past over table while finishing our coffee and took my napkin without asking anything. That was rude
• Ashleigh (9/5): Superb -
• Ashleigh (10/5): Exceptional -
• Loriann (8/5): Almost perfect - The hotel looked like new despite being seven years old. The bed was very firm, which I prefer, therefore, I slept very well. The room was large and the bathroom was very clean and looked like new. My only issue is that the plastic flatware to be used for the breakfast was too flimsy. It was too hard to cut a waffle with the utensils. I suggest they buy better quality plastic flatware.
• Carlos (10/5): - None
• Mrsmul (10/5): Fabulous place to stay. - The staff was super friendly. The place was very clean and the rooms were great on size.
• Robbie (10/5): - Wonderful that’s all I can say
• Stacey (7/5): Good -
• Jacob (10/5): Exceptional -
• Haslett (10/5): It was absolutely clean, and nicer than I thought! - I liked everything.
• Alan (10/5): - Very nice motel.
• Jewell (10/5): - Everything went well and quiet
• David (10/5): - Staff goes above and beyond to make our stay enjoyable.
• Cheyenne (10/5): Exceptional -
• Brian (9/5): Superb -
• Christopher (9/5): The hotel and it's staff were both quite pleasant and efficient. - Valerie, Anna and Dawn were very helpful. Breakfast staff were attentive and pleasant. Very comfortable and dignified Centralians. Thank you all.
• Dennis (10/5): Best Western Centralia - After a long day of traveling it was very nice to enter this establishment. It was clean and modern. The staff was friendly and the check in process was quick and efficient. The room was spacious and had all the amenities one would expect. The hallways were bright and cheery. Plus the room was quiet. The breakfast in the morning was good and just like the check in process, the checkout was quick and easy. I would stay there again without hesitation.
• Robert (10/5): Nice facility - The facility is very nice. Clean and comfortable rooms. Will stay again
• Andriea (8/5): Very good - Staff and cleanliness are always on par. The beds were uncomfortable
• Wendy (9/5): Was very pleasant! - Clean, great breakfast, friendly, very helpful employee!
• Jewell (10/5): - Been here several times it’s always wonderful! Rooms are massive
• Miriam (10/5): Would definitely recommend - Breakfast was excellent Nothing
• David (10/5): - Rooms & facilities were very clean. Staff was nice. Breakfast was great. Easy check-in & out. Parking was convenient. My only issue was 2 tv’s in the room - one remote controls 2 tv’s. I would be watching 1 tv with one remote & attempt to change channels & the 2nd tv would suddenly come on (probably happened 10x over 2 days). Not a game changer, but annoying!
• John (9/5): Superb - We've stayed there a few times, and the staff is always friendly and helpful. The lobby is decorated nicely and always matches the season or holiday. Not much to offer in Centralia.
• Jewell (10/5): - Always the perfect place to stay when I’m in centralia
• Darcy (10/5): Great stay - Clean, friendly staff
• Mel (8/5): Very good -
• Sheryl (9/5): Superb - The room was clean and very accommodating to fit my families needs . The pool was clean and inviting .
• Brigitte (10/5): - Beautiful property with helpful, kind and courteous staff. Definitely recommend!!!
• John (10/5): - Nothing bad to say
• Ashleigh (8/5): Very good -
• John (3/5): Poor - Clean place I already paid for room they wanted a card to supposedly charge a 10.00 charge for something but ended up trying to charge me full price again for room i paid for. I wont go back there again

Photos