IT Boutique Hotel & Restaurant

Location: Calle 44 Norte con 1ra Avenida Norte entre, entre Calle 42 y 44 Col. Zazil Ha, Playa del Carmen, mx

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Massage services
• Non-smoking throughout
• Concierge service
• Adult only
• Infinity pool
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Rooftop garden

Rooms Available

• Superior Apartment

  The apartment provides a coffee machine and a terrace. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Desk
  • Coffee machine
  • Terrace

• Two-Bedroom Superior Apartment

  The apartment features a coffee machine and a terrace. The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Desk
  • Coffee machine
  • Terrace

• Suite with Balcony

  1 King Bed

  388-sq-foot individually decorated room, balcony/patio with city views

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and towels

  Practical - Laptop workspace, safe, and phone

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Smooth flooring in room

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Espresso maker
  • Premium bedding
  • Free WiFi
  • Pillow menu
  • Room and bed type depend on availability check-in
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Smooth flooring in room

• Premium Room, Balcony

  1 King Bed

  377-sq-foot individually decorated room, balcony/patio with city views

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and towels

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Smooth flooring in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Espresso maker
  • Premium bedding
  • Free WiFi
  • Pillow menu
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Smooth flooring in room

• Deluxe Plus

  1 King Bed

  377-sq-foot room with city views

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Espresso maker and room service (limited hours)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and towels

  Practical - Safe, phone, and iron/ironing board (on request)

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Smooth flooring in room

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Espresso maker
  • Premium bedding
  • Free WiFi
  • Pillow menu
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Smooth flooring in room

• Premium Room, 2 Queen Beds, Balcony

  2 Queen Beds

  388-sq-foot individually decorated room, balcony/patio with city views

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and towels

  Practical - Laptop workspace, safe, and phone

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Smooth flooring in room

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Espresso maker
  • Premium bedding
  • Free WiFi
  • Pillow menu
  • Balcony or patio
  • Bedsheets provided
  • Soap
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Smooth flooring in room

• Superior King Room

  The rooftop pool is a top feature of this double room. The spacious double room features air conditioning, a mini-bar, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Access to private pool
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Premium Quadruple Room

  This quadruple room features a rooftop pool. The quadruple room features air conditioning, a mini-bar, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Access to private pool
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Deluxe Room

  Guests will have a special experience as the double room offers a rooftop pool. The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Tumble dryer
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Access to private pool
  • Concierge services
  • Single-room air conditioning for guest accommodation

• Deluxe King Room

  This double room features a rooftop pool. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides tumble dryer, a flat-screen TV and city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Access to private pool
  • Concierge services
  • Single-room air conditioning for guest accommodation

• King Room with Balcony

  The rooftop pool is the standout feature of this double room. The spacious double room features air conditioning, a mini-bar, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Toilet
  • Private bathroom
  • Tumble dryer
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Access to private pool
  • Concierge services
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Jonathan (7/5): -
• Daniela (10/5): Excelente servicio y estancia. - Las instalaciones y el personal fueron muy amables. La habitación demasiado cómoda y agradable, el baño también muy cómodo y con buenas amenidades. El servicio de limpieza, excelente, todos los días encontramos nuestra habitación arreglada y ordenada, con nuestras toallas ubicadas en los espacios. Todo me gustó
• Carlos (7/5): - rooms could be better for the price. In the bathrooms everything should be gel no hard soap
• Martina (8/5): Hotel Buono - Struttura pulita, parcheggio privato incluso e buona posizione. Non presente il frigobar all’interno della stanza, inconcepibile in un 5 stelle. Richiesto alla reception ci viene comunicato che l’avrebbero potuto portare la mattina seguente…giorno del nostro check-out.
• Ramirez (10/5): ¡Estancia increíble y un desayuno de 10! - Me encantó el IT Boutique Hotel. Lo que más me sorprendió fue el desayuno; exquisito café y los chilaquiles suculentos. Además, como tenía un tour temprano, el equipo de recepción me preparó un box lunch súper completo para llevar. El personal es muy atento y se nota que cuidan cada detalle para que te sientas consentido. ¡Definitivamente regresaré!
• dogru (10/5): -
• Gael (10/5): Moderna e pulita - Bella camera in una posizione strategica a pochi passi dal Pueblo Nulla
• Anne (9/5): -
• Joanna (8/5): Great time - Quiet neighbourhood, away from craziness of 5th avenue but close enough to enjoy if wanted If the aircon wasn’t on in the room it got very hot
• Roberto (10/5): La noche perfecta - Tienen un restaurante muy hermoso donde desayunar y cenar además todo el personal es sumamente atento, Yair de recepción nos ayudó con muchas recomendaciones de que hacer en la ciudad. ¡¡Definitivamente regresaremos!! Podrían agregar más actividades con tours, talvez renta de scooters o bicicletas que son perfectas si vas a moverte solo en la ciudad. Pero la verdad la estancia estuvo de maravilla.
• Javier (10/5): Experiencia única a pasos del mar - Excelente ubicación a un lado de la quinta y de la playa, pero en una zona super segura y tranquila. Excelente restaurante. Un gran lugar para disfrutar Todo bien
• Lizmenglez (10/5): - Ubicacion e instalaciones
• Marina (9/5): Muy bien - Estaba limpio, buen aire acondicionado, el personal amable y con disposición a ayudar. Por decir algo, un día subimos por la noche al bar de arriba y no había nadie.
• veronique (10/5): - Le personnel à l'accueil très sympathique Super petit dejeuner Chambre très propre Superbe piscine
• Luis (10/5): Jair en recepción , que buen servicio - Está cool Nada
• Juan (7/5): Ya no es lo mismo . - Esta bien No me dieron la habitacion que rente , me dieron una de menor rango ...toallas viejas y grises..ya bajo la calidad el hotel ...
• Jack (8/5): Very good stay. Better than Aloft. - Staff were friendly and helpful. Housekeeping was good. Overall a nice place, clean, and good location. The bed was very firm which worked for me but not as well for my wife. They provide 2 small bottles of water each day. Upon arrival they provide 2 Nespresso pods (but must purchase there after - I bought at the store). Blackout shades successfully blocked out the very bright lights on the outside of their building. The AC worked well. There was a refrigerator. The body wash was usable but the shampoo was terrible. Our one week stay was reasonably quiet, except the last day when it became clear it was quiet because we didn't have anyone above us until then. We paid for the included breakfast, which turned out to be limited to omelet, pancakes, or Chilaquiles (protein costs extra). However, a couple times they made exceptions. This not written down limited menu, that you don't really know for example what's in the omelet, and which can have some exceptions, was irritating. The omelet comes with toast, some beans, and fruit. Doesn't it make sense you could order 2 eggs instead of an omelet? I recommend they print a menu of everything you really can get for the included breakfast so it's clear. The food was good but Ojo de Agua down the street was much better. Also Primo for dinner was our favorite. I also recommend they put a note in the room that additional coffee pods are available for a fee because I assumed that if there were some there upon arrival that housekeeping would replenish. Had I known not to expect that, I could plan accordingly and not bother anyone. A small desk under the TV would have been nice. The TV didn't seem to get any channels. Possibly apps would work on the TV but watching YouTube on a phone sometimes paused because the internet was slow at times. While others rave about the roof pools, I didn't care for them. The music at the bar area was obnoxiously loud. The dark wood floors were burn your feet hot. The very top area with seating didn't have much shade. In general the design and layout of the roof areas were not enjoyable enough to want to hang out there. Despite these details, it was a very good stay, and better than the last stay at the Aloft.
• CRISTINA (7/5): -
• Attila Ferenc (10/5): -
• Hernan (7/5): Todo Buen servicio solo que desayuno deficiente - Personal, habitación El desayuno desde las 8am es muy tarde para alguien que va de turismo. Además, al desayuno le falta pan o mermeladas o mantequilla. También o nos gusto el Escoger entre vaso de jugo o plato de frutas. El jugo ok, pero el “plato” de frutas es literal una tira de melón y una tira de papaya que no aportan en nada. Tuvimos que ir al 7eleven de l esquina y comprar yogurt, pan y demás para poder completar el desayuno. El omelete o los huevos revueltos están bien
• Daniela (7/5): -
• Roel j (10/5): - Super locatie, net achter de drukte en bij het strand. Lief personeel en heerlijk ontbijt!
• Miguel (5/5): Caro para lo que ofrece - Lo mejor del hotel es el personal que tiene, las personas de recepción son encantadoras y siempre están dispuestas a ayudar, en particular un señor con gafas. La piscina del hotel está bastante bien, las habitaciones cuentan con televisión. El desayuno está bien, incluye café o té, fruta o zumo y un plato principal, a elegir entre tres opciones, el personal del restaurante es muy agradable. Considero que el hotel tiene un precio un poco elevado para lo que ofrece. El es antiguo, los grifos están oxidados, el baño huele muy mal, hay moho en el techo, las toallas son viejas y algunas están sucias. Otro punto negativo son los horarios del desayuno, empieza a las 08:00, considero que un poco tarde, ya que en esa zona se suele madrugar para hacer excursiones etc. si necesitas desayunar antes te ofrecen la posibilidad de prepáratelo la noche anterior, consiste en un plátano y un sándwich con una loncha de pavo, un poco de mayonesa y aguacate pasado, creo que es algo que se podría mejorar o dar la opción de desayunar antes. Es de agradecer que te den esa opción pero un sandwich con una loncha de pavo no me parece un desayuno.
• Lucie (6/5): - Balkon/terasa, servírovaná snídaně možnost že 3 jídel, přednost hotelu je ze byla u 5th avenue, pouze o jednu ulici, hotel je kousek na pláž Pokoj číslo 306 byl hned u výtahu a zapáchal plísní či vlhkostí, silny oder z odpadu v koupelně, dveře do koupelny nešly zavírat, restaurace kde se podávají snídaně je i pro kolemjdoucí, tak že občas není místo a musíte čekat, obsluha je pomalejší, v baru na střeše nás nikdo neobslouzil, přesto že bar byl otevřený, bazény pouze pro rychlé osvěžení, matrace je jak vodní postel - při každém otočení se druhý vzbudi
• Phuong Ly (8/5): Hôtel pratique pour un court séjour - Emplacement central, le personnel très accueillant, la taille de la chambre. L’insonorisation de l’hôtel. On entend beaucoup ce qui se passe à l’extérieur.
• Boglarka (9/5): Nice acoomodation, I recommend it. - A The hotel is well maintained, the design is nice, I liked the room, but my favorite was the rooftop. I did not make a reservation incuded breakfast, but finally had breakfast int eh hotel's restaurant and the food was great.
• Mathieu (9/5): excellent rapport qualité prix avec les petits déjeuners inclus à la carte - la qualité du petit déjeuner inclus et la belle renommée du restaurant plusieurs piscines sur la terrasse en rooftop quartier peu animé et pas la meilleure partie de la 5eme avenue
• Mario (7/5): -
• claire (4/5): - Les toilettes sont restées sont bouchées toute la nuit alors que nous avions prévenu Petit déjeuner très moyen et pas de café dans la chambre remis chaque jours
• Peter (6/5): Durchgängig Mittelmaß - Lage, Garage vorhanden. Frühstück gut, man muss aber Zeit mitbringen. Kleines Zimmer, kein Safe, kein Fön. Auf Anfrage wurde man vertröstet. Personal lustlos.
• Dylan (8/5): - Hôtel relativement calme malgré son côté centralisé Literie très confortable Petit déjeuner très limité et en petite quantité
• laurent (8/5): -
• laurent (9/5): - Accueil et convivialité des réceptionnistes, emplacement, parking Formule du breafast
• Christian (7/5): -
• Keisuke (7/5): -
• martha (10/5): Me encantó todo. - Muy buena ubicación, cerca de buenos restaurantes, de la 5a, y de la playa. Con estacionamiento techado. Silencioso, camas cómodas y limpio. Tiene un restaurante en plata baja perfecto para el cafecito mañanero, un bar en el lobby y otro el rooftop junto a las albercas con vista al mar.
• Reda (8/5): -
• Irina (8/5): -
• Uri (6/5): לא שווה את המחיר בכלל - כלום מיקום בסוף השדרה החמישית . ארוחת בוקר כלולה במחיר אבל היא מאוד מאוד מוגבלת ודלה . לא באמת שווה ארוחת בוקר . מגבילים אתכם בכמות האוכל וסגנון האוכל .
• Maria (6/5): Wrong room for us - free parking We were in the first floor and our room had a huge light source in our balcony. We couldn’t sleep.
• irani (10/5): Otimo custo benefício - Da varanda , do atendimento e cafe da manha De ter que pagar por um pouquinho mais de frutas no no manhã
• Arif (8/5): - Basic as they come. The place was clean, comfortable, and the staff friendly. They offered beach towels, and friendly advice. The hotel is close to 5th Ave but far away enough that you're not disturbed by the loud music. The beach is a 10 minute walk which was really convenient. The room didn't come with a locker or a safe. Our neighboring guests were loud at 4 am which isn't the hotel's fault but since we were on the 1st floor I would expect the receptionist to be able to hear the noise and have them quiet down.
• Javier (10/5): Estupendo - Las instalaciones y el personal estupendo. Las habitaciones amplias y con camas grandes. La piscina en el piso de arriba tiene muy buenas vistas. El personal fue muy atento y estuvo siempre a nuestra disposición. El baño de una de nuestras habitaciones tenia un olor fuerte a cloaca (Reservamos 3 habitaciones y solo ocurría en 1)
• Jonathan (9/5): -
• Francesco (4/5): Buona la posizione ma non ci tornerei - La posizione centrale e lo Staff Molto umido, puzza di zolfo, camere buie senza finestre apribili completamente, struttura ASSOLUTAMENTE non all’altezza di un 5 stelle!!!!! Anche la colazione veramente scarsa……
• Eva (6/5): Un hotel que está bien (sin más) en una excelente ubicación. - La ubicación Es caro para lo que es, las camas son buenas pero para mi no es un hotel de 5 estrellas. Las instalaciones son normales, una ducha de alacachofa normal, nuestra cisterna no tragaba bien, no tiene vistas, la piscina es pequeña y tampoco tiene un gran hall. El desayuno está bien pero es a la carta con muchas cosas extra.
• Irina (7/5): -
• Sagive (8/5): -
• chen (5/5): Was fine - Works are friendly Low quality interior
• Fizazi (10/5): - L'emplacement à 2min a pied de la quinta avenida, le personnel notamment Jahir qui est toujours disponible, souriant, donne des conseils. Il y avait de l'humidité dans la chambre
• Subhaga (9/5): Ein stimmiges, familiäres Hotel am Stadtrand mit freundlichem Personal - Die Lage war sehr gut zwischen Strand und Restaurants. Ich habe den Balkon genossen, der im Halbschatten war. Der Receptionist war äusserst hilfsbereit, sehr freundlich und aufmerksam. Das Frühstück war gut, würde ein nächstes Mal wahrscheinlich aus der Karte bestellen. Das Zimmer war sauber, es wäre schön gewesen wenn auch die benutzten Tassen und Gläser ersetzt würden. Kaffeekapseln und Wasser musste ich jeweils an der Rezeption wieder bestellen. Ich habe mich trotzdem sehr wohl gefühlt.
• Mauricio (9/5): - Excelente ubicación. Atención del personal maravilloso Servicio de toallas para la playa La calidad del jabón y crema de cuerpo muy básica para el precio. No contaba con frigobar No repusieron el café No cuenta con tv satelital
• RUBEN (10/5): Todo perfecto - Hotel super cómodo y céntrico. Personal encantador y habitaciones super cómodas y espaciosas.
• Francisco (9/5): - Lo que más gustó fue la ubicación, el servicio y la cafetería No tenía enchufe USB para cargar el teléfono y cuando la recibí no tenía ni cafetera ni la plancha
• Goldsack (10/5): -
• Lydia (10/5): Espectacular - El desayuno buenísimo, el trato inmejorable y mucha tranquilidad El personal ha sido maravilloso cada día nos ayudaban, nos daban ideas de a dónde ir y cómo! Todo ha sido perfecto
• Juan Carlos (10/5): -
• Ulrike (8/5): -
• John (6/5): -
• Jcsanroman (10/5): -
• Rana (9/5): Voor de prijs is het zeker aan te raden - Super mooi hotel! Vriendelijk personeel en hulpzaam. De jongen dat bij het restaurant werkt is ook altijd behulpzaam dank je wel nogmaals.
• Ossiel (10/5): Super - Tout était bien
• Romane (8/5): - Moderne, propre, beau rooftop-piscine Pas assez au déjeuner, ce n’est pas un buffet cest juste le choix entre deux plats. Mais c’était très bon.
• Matthew Paul (10/5): - The hotel staff were the best part! They made us feel welcome and at home. The property has beautiful roof top views and a close walk to the beach/ 5th Avenida. They made our trip a nice place to relax after a long day of adventures! The only thing I would change is longer hours open for the roof top (both morning and evening) would've been a nice option.
• tereza (10/5): - Very good hotel . Near everything… The staff is amazing … Every one is very nice, helpffull and polite . Yago and Valentina from the front desk are amazing… Só nice and polite … I will go back in the future and will stay this this hotel for sure . I super recommend this facility … I had an amazing time . Thank you all …
• Idan (10/5): - Amazing service, beautiful property, 2 roof top pools. Simply amazing value for money.
• Carlo (9/5): confort - todo que no cuenta con frigobar
• Luana (10/5): - Queríamos um hotel mais simples, mas com uma boa localização e nos surpreendemos. O hotel superou nossas expectativas, tudo novo, organizado, o pessoal é muito educado e simpático. Além disso, fica perto de vários restaurantes/bares incríveis. Recomendamos com certeza!! A música é alta e pra quem tem sono leve e quer dormir após o almoço, pode atrapalhar. A mim não atrapalhou! Pra quem passa o dia fora em passeios, também não interfere.
• Joshua (10/5): -
• Patrícia (10/5): Excelente hospedagem em Playa del Carmen! - Principalmente da atenção e gentileza da equipe toda, recepção, camareiras e café da manhã.
• ILDEFONSO MURAIRA (10/5): - excelent service
• Marisol Estupimam (9/5): Excelente hotel - El servicio del personal muy bueno, las habitaciones agradables. Bebidas ilimitadas. La ubicacion excelente, no quede en primera linea de playa pero esta muy cerca a varias playas. Al lado del ferry para ir a islas mujeres. El desayuno buffet muy bueno lo sirven desde las 6y30 am todos los dias es muy bueno para cuando uno sale a tour temprano. El desayuno es muy bueno, pero los huevos siempre son revueltos no hay otra opcion de huevos. Lo demas muy bueno.
• Juan Antonio (10/5): - La atención es excelente.
• Alexis (6/5): - The property overall was very nice. The staff was super friendly and helpful. The room was very small but it had a nice balcony and bathroom. The room was clean but no space to put anything such as clothes, shoes, etc. the pillows were very fat and uncomfortable. We asked for smaller pillows but unfortunately they did not have any. The curtain closing the sliding glass door was also broken and light would come into the room so I had to tie it with a hair tie. The property is walkable to everything including 5ta Avenida just one block away. The rooftop area is nice but not the best. The drinks were amazing though.
• Maritza (10/5): - .
• Magdalena (8/5): Lovely stay! - Clean, nice rooms, modern look, pools are great! They charged us for the extra coffee pods
• Camz (10/5): Everything was wonderful. Yael is superb!!!! He recommended the best food spots. Did not fail. My kids enjoyed their sta - Everything was wonderful. Yael is superb!!!! He recommended the best food spots. Did not fail. My kids enjoyed their stay. Everyone was hospitable. Definitely coming back. Property was excellent, clean and quiet. Nothing
• Jason (10/5): - Great hotel near all the amenities. Clean and quiet. We would stay again.
• Colin-Defaz (7/5): Decent stay but great staff - Location perfect..quiet! Staff was amazing..great service. Pillows were very hard, Air conditioner system was confusing to manage and was on at all times making very cold at times and toilet had a sewer smell.
• Ran (1/5): Bad -
• Ran (1/5): Bad -
• Chandra (10/5): - Perfect location... Great view from the roof top
• Randy (8/5): - Hotel was good very friendly staff. Stay
• Elan (10/5): - Excellent staff and amenities
• Jason (10/5): - Fantastic experience all around at IT Hotel Playa!
• Stevin Azo (10/5): - I really enjoyed my stay
• Rodney (10/5): - We received excellent assistance from Yair in reception.
• Millia (10/5): - Hotel truly is centrally located. Staff was very friendly and so helpful in helping me to arrange a surprise for my fiancée. Definitely would not hesitate to stay here again.
• Irelyn (10/5): - This hotel was absolutely amazing. All of the staff members were very helpful and friendly, particularly Yair, who made our experience even better. It was within 10 mins walking distance to a TON of great restaurants in every direction, and only about a 10 minute walk to the beach as well! If we stay in Playa del Carmen again we will certainly stay here!
• Ortega (10/5): Exceptional -
• Ortega (10/5): Exceptional -
• Yusif (2/5): - Would not recommend this hotel to anyone. The booking came with "Free breakfast." However, you only get a limited selection of the menu such as fruit, eggs, and chicaquiles. Despite showing my booking info, the employees and supervisor still denied that breakfast was included. Also, the electricity would shut off randomly. My phone won't charge and I almost fell in the shower because the lights went out. Of course the hotel did not provide any sort of compensation or refund for these problems! There were so many other better hotels in the area so do your research but definitely don't go to IT Boutique unless you want to have a horrendous experience! R U N !!!
• David (10/5): - For the price point on this hotel, it was beyond expectations!! The staff are very helpful and super friendly !! The hotel is just off of busy 5th avenue, so you don’t get the noise, but, still benefit from being close to the action!! The beach is only steps away also. So many good restaurants and bars to enjoy close by! Breakfast was nice, only a couple options but, both options were plenty good for us!! I would come back to the IT Boutique in a heartbeat next time Playa Del Carmen is on my list !!
• Jerzy Przemyslaw (10/5): - Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
• Luis Angel (8/5): - The staff were great and friendly. The rooftop pools were nice the food was good. The only complaint I would have is the room had no safe and there was no way to lock my room door from the inside.
• Jerzy (10/5): - Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
• Jennifer (10/5): - We had a fantastic stay at IT Boutique hotel. The staff was incredible; they were very friendly and helpful with any questions we had. We were very appreciative that they were able to accommodate our early check in request and late check out. It it steps away from Quinta Avenida yet quiet away in which we were able to get a good night's rest. I would not hesitate to stay here again. Thanks again for helping make our trip enjoyable!
• Mairead (10/5): - My stay at IT boutique hotel was fantastic. The property was located a block away from 5th ave but was far enough to be away from the noise of it all. Staff was fantastic. Pool was amazing. My room was extremely clean and modern. Would definitely stay here again
• Farhan (10/5): - Hotel front staff were amazing. We stayed for 2 nights, hotel was clean, washrooms were clean. Nice amenities. Will stay here again next time.
• Roberto (8/5): - Great location(about a block on the quiet side of 5ta avenida and 2 blocks from the beach). Rooms are ok(no luxuries), decent size, and functional, but bathrooms do need some mayor facelift(a hairdryer and a small fridge would be recommended). Basic cable TV channels would be appreciated(you can only watch YouTube or Netflix..and the latter one didn’t work in my room). Breakfast options are limited(wish they had more options to choose from). Service at front desk is outstanding, and that along with location makes this hotel a great choice for people on a budget, on business, or people who just need a comfortable place after a long day of excursions.

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