Jyozankei Daiichi Hotel Suizantei

Location: 3-105 Jozankei Onsen Nishi, Minami-ku, Sapporo, Hokkaido, 061-2303, Sapporo, JP

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Wheelchair accessible
• Elevator
• Safe-deposit box at front desk
• Free area shuttle
• Free self parking
• Kaiseki meal

Rooms Available

• Executive Japanese Western Style Room with Private Hot Spring Bath, Non Smoking (Over 7 y/o only)

  2 Twin Beds OR 3 Twin Futons

  807 sq feet

  
  

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Bedsheets provided

• Deluxe Western Style Room with Hot Spring Bath, Non Smoking (Over 7 y/o only from April 1, 2022)

  2 Twin Beds

  484 sq feet

  
  

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Bedsheets provided

• Japanese-Western Room, Non Smoking(Private Open-air bath, KAISEKI, Private Booth at Restaurant)

  2 Twin Beds OR 3 Twin Futons

  807 sq feet

  
  

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Bedsheets provided

• Japanese-Western Room, Non Smoking(Private open-air bath, Japanese Style Dinner) (Over 7 y/o only)

  2 Twin Beds OR 3 Twin Futons

  807 sq feet

  
  

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Bedsheets provided

• Japanese-Western Room, Non Smoking(Private Cypress bath, KAISEKI, Private Booth at Restaurant)

  2 Twin Beds

  484 sq feet

  
  

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Bedsheets provided

• Japanese-Western Room, Non Smoking(Private Cypress bath, Japanese Style Dinner) (Over 7 y/o only)

  2 Twin Beds

  484 sq feet

  
  

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Bedsheets provided

• Luxury Japanese Style Room with Private Hot Spring Bath, Non Smoking (Over 7 y/o only)

  3 Twin Futons

  646 sq feet

  
  

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (3 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Separate bathtub and shower
  • Bedsheets provided

Guest Reviews

• Global66381532005 (10/5): A very satisfying trip - Jyozankei Daiichi Hotel Suizantei is a very nice place to stay for a rest. I had a very pleasant day here, you can take a bath, and the hotel also offers free food in the lounge. The staff are all very good, and the lady answering the phone, Michiiko Kanagawa, was very patient. I would choose this hotel again.
• laundress (10/5): Pricey but the upgraded shared spaces and dining make up for it - Luxurious refurbished hotel in a fantastic hot spring area. The hotel had so many fantastic amenities and was a modern and peaceful place to stay. The price was worth it for all of the gorgeous lounge spaces, in-house bookstore and library, great hot springs, and delicious dining. The rooms were a bit dated but the rest of the upgraded hotel made up for it. Everything was comfortable.
• AndreasW1969 (10/5): Hidden gem - Visited as a 3-generation family - including elderly grandparents. We loved the coziness of the hotel. Rooms were great and staff super friendly. Facilities including onsen were clean and well maintained. We loved the location off the main road but walking distance to nature spots. Autumn is a fantastic time to experience the Jozankei Daiichi Hotel Suizantei, embedded in autumn foliage and offering seasonal delicacies on their dinner menu
• KEVIN (10/5): - 직원들 친절하고 여유로운 여행이었음.
• ??? (10/5): - 館内の音楽がリラックスでき、夕飯の食事の際の接客の対応が丁寧でとても良くお料理も美味しく温泉も良いお湯でした！ 朝食はとても美味しく品数が丁度良く、大変満足でした！また、ぜひ来たいと思います。
• MDabien (10/5): Very kind service and very clean stay. - Very professional and kind service. Room was very clean and comfortable. Dinner was amazing, very fresh. Shuttle bus from Sapporo is super convenient. It was very nice that they called a day before to confirm the shuttle location.
• Shim (8/5): - good lounge
• DH (10/5): - 호텔직원들 모두친절하시고 객실에 프라이빗 온
• NgShuiHar (10/5): Even Better the Second Time – A Wonderful Stay in Jozankei - This was my second time staying at this hotel, and it exceeded my expectations—though it was more expensive than before. The free shuttle pick-up from Sapporo was very convenient. I loved the open-air public bath and the delicious meals. For guests without meal plans, small plates were available between 6–9pm, and breakfast food was also provided. Snacks and drinks at check-in were a nice touch. The newly opened building next door is beautifully designed, with a spacious lounge, public bath, and snack/drink options (some paid). A great place to unwind. The staff were friendly and very helpful throughout. If I return to Sapporo, I’ll definitely stay here again. Bonus: The Jozankei Nature Luminarie’s Kappa Festival, held in summer, is well worth seeing. Only suggestion: it would be helpful if the hotel’s website included a map of the shuttle pick-up spot.
• Yu-Sheng (10/5): - 臥室的泡湯區 應該是可以更換木板了，尤其浴缸底部有點滑滑的，若換上新的木頭會更好 跟室內比較搭
• SEUNGHO (8/5): - 음식 온천욕 침실 다 만족스러웠습니다
• Ka (10/5): - Value for money... highly recommended
• Thomas (10/5): - Staff were friendly and very acommodating
• WitoonTrakarnpruk188 (8/5): Great place for relaxation. - First time visiting this hotel with family, main purpose was for onsen bathing so we booked rooms with in room onsen facility. Room was very spacious, decorated in an old Japanese Ryokan style. Meals are compulsory for both breakfast and set dinner, prices included at time of booking. Breakfast only provided in Japanese style, no Western foods and also no coffee provided during breakfast, only Japanese tea, juice and milk. Coffee is available at Ichi Lounge on 2nd flloor, starting 8.30 am. onwards with some croissant. Lounge is open all day long with free flow alcohol beverages in the evening.
• アキコ (8/5): - お部屋に24時間温泉がついており、いつでも入れとてもよかった 階段が多く、ひざの悪い母はたいへんそうだったので、お部屋のお風呂はゆっくりできて満足でした
• Paul (10/5): - Stayed for two nights… enjoyed every minutes of the stay… loved the private onsen inside the room… and the room itself is amazing… we had four meals… all of them are amazing.
• Verified traveler (8/5): - 朝食の半ビュッフェスタイルは良かったのですがセットメニューに温泉卵と玉子焼があり玉子焼はビュッフェの方で提供して欲しかったです。また納豆がなく残念でした。ご飯やお味噌汁のところでたくさんの人が待ってるのも予めよそって置いておいてくれれば混雑しないのにと思いました。またストレージルームにお水や作務衣の補充がなかったり終始配慮が足りないように感じました。
• Yong Yang Benny (10/5): - Staff was very helpful and friendly! The halfboard provided was delicious! Best place to relax after your ski trip!
• ATSUSHI (10/5): - いい雰囲気でした。
• KEEWHAN (10/5): 홋카이도 온천여행 최적 - 대단히 만족스러웠어요
• ?? (6/5): - 駐車場の案内の方に周辺の見どころや館内施設でのポイントを色々と教えて頂きました。ありがとうございます♪
• リュウコ (8/5): - 　温泉はとても良かったです。 ただ大浴場内、階段が多くて歩行状態が不安定な方には大変だなぁと感じました。
• YONGJAE (8/5): - 시설이 좋았고, 음식이 맛있었습니다. 숙소 주변 자연경관도 좋았습니다. 다만 다른 홋카이도 지역 료칸과 같이 술과 약간의 다과가 제공되는 서비스가 없어서 아쉬웠습니다. 술을 마실 수 있는 프로그램이 2000엔으로 진행되고 있었는데, 술을 제사그릇 같은데 부었다 토속신에게 올리고 저희한테 주는 프로그램이어서 크리스챤은 좀 당황스러울 수 있습니다.(뭔가 종교적 강요 같아서 찝찝했음).
• ho kuen (10/5): - The room is sufficiently spacious, and we are enjoying it greatly. Additionally, the food that has been provided is remarkably delicious.
• Wei (10/5): Excellent place to stay - Exceptional hospitality, food, and amenities - It's a highlight of our trip. When we arrived at property, almost entire staff greeted us on the street by the entrance. Kaiseki meals were wonderful. The second floor recreation room was a happy place to be -Zen garden view, delicious snacks, drinks, and late night soup... The rooms were clean and spacious. Onsen pools were nice, especially the roof top one. We look forward to our next trip there
• Hsiang- Fen (10/5): - Old hotel but well maintained. Our room was very hot on arrival and it took several hours to cool down. Other than that, it was perfect. The dinner and breakfast sets were delicious. The staff were attentive and friendly. The public baths were nice and clean. We had in room private bath with a mountain view and it was amazing. The parks around the hotel were small but beautiful. We caught the light illumination show and it was nicely done. We skipped the dam and lake because of the rain but definitely doable. Would recommend.
• travelwithwifeNkids (10/5): Beautiful Resort in Jozankei - This hotel is undergoing some renovation to change from an old dated Onsen Hotel to a modern yet homely Resort. We went in June and you can still see the old and new parts of the hotel. Free snacks (morning and afternoon) and free booze (5pm-11pm) at the beautiful renovated Onsen lounge area. The 75sqm rooms were spacious and well designed with private Onsen. Breakfast and dinner were a feast. You can have Onsen in your room, visit the big public Onsen (indoor and outdoor), visit another detached smaller public Onsen (indoor and outdoor) and also book a private onsen (for couples). Onsen till you go crazy!
• Dawn (10/5): - Place was beautiful, room was spacious and had everything we needed. Excellent service and a huge shout out to “Ziggy” at the front desk. Upon check in we mentioned that a person in our party doesn’t eat seafood. Ziggy explained that without the advance notice, they are unable to promise that the menu could be changed. However, they were able to be change her menu for both dinner and breakfast! Thank you Ziggy!! We appreciate you!!
• sydneysider48 (10/5): A great stay! - A delightful hotel located in a quiet onsen town about fifty minutes from Sapporo. Our room was spacious, comfortable and with a pleasant view over the snow covered town. A special feature was our own bath in which to luxuriate while looking at snowy treetops, with the opportunity to open a window to enjoy the fresh air. The hotel baths were huge and very atmospheric, with large indoor and outdoor baths, sauna and a cold pool, which was very bracing. The lounge offered free beer, sake and snacks from 1pm and our meals, which were served in the dining room, were very good. The staff at the hotel were very obliging, attentive and friendly. A great stay!
• SUMIN (10/5): 送迎バスの時間代 - 送迎バスの時間が2時半であるが、海外からのお客は飛行機から降りて札幌駅ンで着く時間と超ギリギリで不便でした。できれば、3時か3時半頃であると海外からのお客さんがもっと都合に良いと思います。またバスの運転手さんが英語ができないことはわかりますが、説明をせずにバス遅れや移動時間に関して説明放送がなかったことも残念でした。その以外はとてもいい所でした。
• Stephanie (10/5): - Got a room with its own tub and it was absolutely amazing! Watching the morning dawn snow covered scenery, as well as the sunset and night views, from the room and the tub was so relaxing! I ended up soaking every chance I could get! There was also tons of space to spread out! The staff were very welcoming and multiple staffers knew English. They were able to accommodate my food preferences as well (no raw fish). I do have to note that there isn't as much variety in the meals per day as I've had at other ryokan (I stayed for 4 days), as they follow the same pattern of course meal daily, but it was still very pleasant to eat in the individual rooms and the staff were very kind. The wifi connection was also spotty, so I used my own hotspot during my stay without issue. I also really enjoyed the morning, afternoon and evening happy hours in the lounge, with a variety of hot cocoa, beer, sake and other snacks. The area around is also quite walkable and has amazing views to sightsee and cute stores for souvenirs and to eat at. I would definitely recommend a stay here!
• Kim (10/5): 편한 호텔 - 호텔 안에만 있어도 전혀 불편하지 않은 곳
• Bada (10/5): - 조용하고 온천욕도 원없이 했네요 휴식을 취하기 좋은 곳입니다
• Chikako (10/5): 大満足、リピ決定 - 部屋に豊富な湯量の源泉風呂、滞在中1回無料の貸切風呂、朝夕共に高品質の食材を使用した美味しいお料理、スタッフの方々の最高級のおもてなし等々、素晴らしい環境で最高の休日を過ごせました。 また来月も利用させていただくことにしました。 ただ一つだけ、Wifiが繋がらず全く使えない状態だったことが不満です。　 今後はインターネット環境の改善を検討してほしいです。
• wan yee (4/5): - 早餐沒有選擇,只有日式套餐,自由拿取只有飯和粥,豆腐,套餐也不是很多食物,令人失望
• Elias (10/5): - Staff and amenities were amazing!!!
• David (10/5): Top notch stay - Great stay. Wonderful food and Onsen
• Verified traveler (10/5): 완벽한 료칸 - 청결하고 서비스도 좋고 모든게 완벽해요. 삿포로 역에서 왕복 버스 서비스가 있어요.
• Kenji (10/5): - 夕食、朝食も美味しく頂けました。 温泉もよくまた行きたいホテルです。
• K153AAjeremyt (10/5): Beyond My Expectations - Jozankei Daiichi Hotel was a hidden gem, for sure! We stayed at another onsen prior to this one that was a 4-star rating and did not have as high of expectations for Daiichi since it was rated as a 3-star. I will tell you that this hotel group really surprised my wife and I with the level of service, authenticity, and unlimited smiles from every person that we met. Starting with the check-in process, we got there a little early as check in was at 3pm (they truly stick to it) and were escorted to the lounge. We didn't expect much from the lounge since the lobby and older lounge was very traditional and classic. Upon walking down the steps to the lounge, it's set up as a traditional Izakaya with a tea ceremony stage. Free tea and water throughout the day, but free beer, sake and shochu throughout the evening from 5p - 11p. This was a major plus! When we got to our room, 301, which was over 1,700 sq ft, we felt so overwhelmed with its abundance of space and modern furniture. The projector screen spanned the height and width of the wall which was probably 10x14 feet. The onsen was the size of a public bath. The bedroom had two king size beds rested atop tatami mats. The room was absolutely amazing. Breakfast and Dinner are kaiseki-style and were very tasty. I wouldn't say that they were the most innovative of kaiseki dinners that I have had, but I was impressed nonetheless. All in all, we were treated like royalty and I know that the staff treats all of their patrons this way. I would suggest this hotel to anyone that is interested in a traditional ryokan but with modern features.
• Logan (10/5): - Amazing experience. Beautiful area, very friendly staff, and very relaxing place to stay.
• Kang (10/5): - 아침, 저녁식사 모두 좋았고여 너무 좋았습니다 직원분의 친절함도 너무 좋았습니다
• KANGMAN (6/5): 자연친화적인 조용한 료칸 - 안내데스크는 대체적으로 친절했으며, 자연친화적이라서 조용한 숙박은 좋아요~ 아침 및 저녁 식사는 대체적으로 맛있으며.. 버스를타고 3~5분이동하여 다른식당가서 먹는게 불편함. 전세탕 이용시 3팀이 중복되어 상당히 불편했음
• YUAN CHEN (10/5): - 房間寬敞，又有室內湯，還有札幌來回接駁服務，晚餐也很精緻，真的是必來的飯店！
• 808sasaki (10/5): A 5 Star Accomodation & Experience!!! - We stayed at Jozankei Daiichi Hotel Suizantei in early January 2023 for 1 night - our first time here. We took the Kappa Liner Bus from Sapporo station and it was a very pleasant & scenic ride. Our bus ride was at 1215 noon & it took a bit over an hour. We chose this bus line because their bus stop is directly in front of this hotel. We arrived at approx. 1330hrs. There was a lot of snow on the ground and covering much of the front entrance, the trees, parked cars and the hotel itself. The lobby looks inviting and spacious. Check-in was very efficient. Let me say now that we are from Hawaii and we don't speak Japanese, but if there was any communication problem, it was minimal as most of the citizens here can speak a small amount or understand some English. On the frontside of the lobby is a grand room with many padded chairs & tables for relaxing, reading or conversing. On the left side of the lobby, there's a short stairway going down to a very nice & large lounge area on the right; and, a smaller coffee/pastry area on the left. The pastries here are exquisite & only a limited amount is prepared because this smaller section closes very early after lunch. Now the larger lounge area on the rightside is truly worth exploring. As soon as you enter, there is a long bar/counter where an attendant is always preparing sushi or pasty/small desserts. There is room with sofas & chairs, and self-serve coffee & a variety of teas. In the late afternoon, there is a large variety of beer or sake on tap. There are also several small Tatami-like rooms for small gatherings on the side. Now the best part - everything in this room is complimentary! On the 2nd level is a relaxation lounge area with massage chairs, a restaurant and a very nice large gift shop. I think that there is another restaurant, but it may have been under renovation at this time. After checking in, we walked across the street to a small, quaint Ramen shop. There is a counter for about 6-8 & a few small tables. Looked like a husband & wife operation. The menu was limited, but the food was wonderful (especially with the snow & cold air outside). When we first arrived, there were 3 other people - by the time we left, a crowd was waiting, standing around inside this tiny place. We couldn't venture very far in the neighboring area due to hilly & snowy roadway. This Ramen shop was truly a 'rescue joint' for us hungry, cold travelers. We opted for a room with a private Onsen. Our room was on the 6th floor and at the end of the hallway. This room was beautiful - very large - even the entry area was large. The main room was super spacious, had minimal furniture, but we really loved it. There was a small restroom with toilet and sink. At the end of the hall, there was larger room with a larger sink & shower. The onsen area was fabulous - an entry area for changing with towels, a separate section for washdown before entering the onsen. The onsen was spacious & grand with many windows that could slide open to allow the cold winter air in. Our view from our room & the onsen was so picturesque of the hillside in the back of the hotel with trees. Everything was covered with snow and the wintery scenery was pristine & perfect while relaxing in the exquisite, hot onsen. I can't say enough good things about this hotel, our room & the onsen. One thing that I noticed was that this hotel's onsen water didn't have that sulfuric smell that I noticed in some other onsens in Hokkaido. In the evening, we were taken in the hotel van along with probably 5 other couple to a separate restaurant for a grand kaiseki dinner. It was like a 5-7 minute ride. I'm not sure if this is a permanent arrangement or only temporary because of the restaurant under renovation. But regardless, we didn't mind this van ride as the dinner was superb -the ambience, service & food was excellent. The next morning, we rode this same van to the same restaurant for an elegant breakfast. Today, the snowfall was much heavier and the snowplows were busy at work clearing the streets & even the driveway & parking lot for this restaurant. About an hour & half later we had to check out of the hotel to make our return bus ride to Sapporo. At the front desk, the hotel agent told us that our bus was cancelled because it would not be able to make it up the steep mountain road due to the heavy snowfall. Oh no! Now, what happened next is really mind-blowing.... I was thinking that we would have to stay a 2nd night here (which really would not have been a great hardship). But after a few minutes of waiting in the lobby, my wife & I were directed by the staff to go into the van (same one we took to the restaurant). The young male van driver took us on a very adventurous & hairy van-ride through the perilous snow storm down the mountain road. The traffic was heavy at times, with numerous stops, reversing & changing routes due to the traffic jams and blocked roads. After maybe 30 or 40 minutes, miraculously we saw our bus. To make this story short- further down the road, our van driver was able to catch the bus, talk to the driver and get us on our return bus to Sapporo. Now what blows my mind about this experience is that this Jozankei Daiichi Hotel Suizantei and their courageous young van driver did not have to go so far our of their way to help us get on our return bus. Words cannot express our heartfelt gratitude for the time & effort spent on helping us get on our bus. This attention & dedication to their guest speaks volumes about the kindness & care of their guest (& fellow humans). Now, my wife & I are seniors and we've traveled quite a bit - we really don't think that we would have received this level of customer service & care at anywhere else other than in Japan. I think that in most places, a cancelled bus would leave people like us stranded & "on your own" Lastly in full disclosure, I must add that this Jozankei Daiichi Hotel Suizante & our onsen room was not cheap. There are other less expensive, but very nice hotels in Jozankei. But even without our "hairy" rescue van-ride, we were totally satisfied & overwhelmed with beauty of this hotel, the accomodations & the kind &friendly staff here. We will definitely be back again. Please pardon my extremely long review.
• 838naomik (10/5): Excellent hotel!! - It's very welcome place to relax. Suyen who is very helpful and speaks English well to explain. My husband is vegetarian so it's bit hard to have some set Japanse menu she was supported to him have another vegetarian option. People like her who are giving a warm feeling. Thanks to her.
• Verified traveler (10/5): - Nice view. Good spring. Far from the downtown. But it worth .
• Verified traveler (10/5): - ご丁寧な接客、素敵な空間をありがとうございました！ 大変な時期かと思いますが応援しております！
• HIROKO (2/5): - I couldn’t get the room that I supposed to get.
• T7443FOkenc (10/5): Great onsen facility and services very clean and cozy - Great onsen facility, very quiet, clean and comfortable, and service is very good. We were a big family with kids and elders and everyone enjoyed the staying a lot. Food was great and the free drinks at lounge area makes the staying a great experience. Recommend for family trip.
• Verified traveler (8/5): - 노천탕이 ㄹㅇ 천국. 음식도 맛있고 직원들도 너무 친절했다. 커피포트가 좀 더러웠던 것만 빼면 완벽하다.
• Yunjong (10/5): 아 고민 하지 마세요. 최고에요. - 일본식 다다미 방에 묵었는데, 방도 크고 전체적으로 깨끗해서 마음에 들었네요. 개인 욕탕도 생각보다 깔끔해서 좋고 대욕탕 같은 경우엔 모두 만족하고 왔네요. 특히, 가이세키같은 경우엔 안 좋은 리뷰가 많아서 걱정했는데 전혀 걱정할 필요 없습니다. 몇몇 가이세키를 경험해 봤는데, 그 중에서도 손가락 안에 꼽을 정도로 준수합니다. 리뷰를 보고 걱정이신 분은 일절 고민 안 하셔도 됩니다. 무조건 추천합니다.
• Priscilla (10/5): Top tier hotel, first class service - we had an extremely warm welcoming. Tea and snacks were served. We were being showed around the room and how things work in the room. Room are well equipped, clean and tidy. And we like the in-room onsen most.
• Kwok Fai (10/5): - 一具工態度非常好 二環境非常優羡 三歺飲的質素滿意 四房間整齊企理
• Verified traveler (8/5): - Excellent resort set in Serene and calm environment. We experienced onsen for the first time and it was great rejuvenating experience. Staff was super helpful. Only thing is they could improve on is- their food/restaurant option as it is limited. We are vegetarians and found food choice extremely limited. However the manager helped with whatever veg was option was available.
• Summer (2/5): - 定了2间60平米，2间75平米，提前电话跟expedia客服确认过面积，到了前台给了1间45平米，3间60平米，还让前台付费升级。四家人要一起吃饭，还要付搬桌子费JPY8000，简直醉了。
• SungRip (10/5): - I can see that the staffs did their best to be kind to customers. It was very much impressive for me. I will stay your hotel again if I have a chance to be in Sapporo. It was a perfect night for me and my wife. Many thanks Kim
• Verified traveler (10/5): Lovely huge hotel! Very enjoyable, relaxing stay! - We stayed in the Deluxe Japanese Western Style Room with Hot Spring Bath and had a very enjoyable stay. The room was very big, clean and had everything we needed. It was nice to have our own hot spring tub in-room but next time I probably wouldn't need to book a room with private hot spring because the hotel actually has two private hotspring baths on level 6 & 7 which can be booked for free via frontdesk. The hotel itself is huge! I had fun exploring the various public bath areas and relaxation areas (and enjoying their massage chairs!) The also have a cafe which serves free drinks at certain hours. Our booking was including dinner and breakfast. The dinner was a delicious 9 course japanese dinner and breakfast was buffet style with a range of japanese food and standard yogurts, fruits etc. Staff were also friendly and kind. The hotel has a free car park directly across the road and there are various 'touristy' points of interests within walking distance including foot baths, souvenir/convenient shops. I really enjoyed my stay here. It's a great place for a weekend getaway or just somewhere to relax and chill. I would stay here again in a heartbeat.
• Wutosama (10/5): Fantastic location and beautiful Onsen - Wonderful experience. We paid for rooms with view and onsen for myself and my wife and my parents who are in their 60s. The parents and my wife loved the food and the outdoor onsen. I had work, so I enjoyed my interior stay, in-room onsen looking out into the snow and mountains. The food was very good, service excellent. Both breakfast and dinner was great. I wish I could have stayed for longer, but our next stop called! Also, I have an international licence so I parked in front of the hotel. Very convenient. Be careful of ice and snow in winter and early spring.
• Verified traveler (8/5): - 전반적으로 호텔의 상태는 매우 좋고 직원들도 친철했지만 우리가 묵었던 방에서 담배냄새가 너무 심하게 났습니다 . 넌스모킹 방이라고 할수가 없습니다 .
• albertho88 (10/5): Perfect stay for birthday celebration - I stayed for 2 nights for my birthday in February 2019 and enjoyed enormously the services, accommodation and meals at this onsen hotel. It is not cheap but value for money. The two dinners we booked are set menu which are beautifully presented and authentic Japanese food. I like the wagyu beef most which melted in the mouth. We are also taken care of all days by the hotel for drinks and snacks at the bar. After dinner, we had a night cap before sleeping. One must not miss the cake shop at 1/F which sells very limited amount of specialty cake. If you eat the cake there, you will be served with tea. Make sure you get there early before 10.30am (open at 9.30am), otherwise you would not able to get your favourite cake. I get a birthday photo from the hotel specially taken for me too, which is nice.
• Verified traveler (10/5): - sauna. dinner. kindness. facillity. ...............
• Verified traveler (10/5): - very good, onsen in room, very helpful staff, would come again
• Shirley (10/5): - Nice and helpful staff , good hotel with good facilities
• alphaaaa (6/5): Old decor need renovation - For an onset hotel, this place is old, and need refurbish for sure. Dinner was not good at all, the steak was even overcooked. There were only 3 groups in the hotel, very quite, lack of staff. The hotel was clean but old. Dinner is 2/5, breakfast is also boring. I wish this place to be better as I have visited their other hotel. This hotel has beautiful website which bought us to their hotel. Its disappointing to see the aged decor, beds were too springy and soft. I have requested to allow 6 people to stay together in the same room like before in their other hotel , but was refused. There was clearly enough room to do so. Onsen is decent, outdoor Onsen is actually feels good, but steam room closed at 10pm for no reason what so ever. Private in room onsen is also great for a morning dip. I am happy to visit again if they decide to renovate the place. By the way, no wifi? seriously?? this is 2018, no wifi?
• WAI MING (8/5): 普普通通的溫泉酒店 - 第二晚的定山溪住宿酒店，當然不及首晚入住同一集團翠山亭俱樂部酒店那樣豪華，因價格相差很大難以比較，但整體也可接受，遺憾是房間溫泉只是浴缸般大小及有隻小昆蟲於房間
• Verified traveler (8/5): - 以這樣的價位提供的餐點應該要再好一點
• TanleyT (8/5): Great Place to Stay for Onsen - I stayed in this onsen hotel for 1 night, hotel provided two publc onsens, one is very big and other is normal size. Two private onsens, you need to book in advance if you want to try private onsens. Both public & private onsen with indoor & outdoor pool. High standard services of Staffs, Rooms included buffet breakfast & dinner, you can paid extra to upgrade for crabs dinner.
• Veronica (8/5): A memorable experience! - From the moment we arrived it was a good warm ambience, from the reception staff to the check in staff were trying their best to make us feel welcomed. Despite limited English, they never stop trying to make us comfortable. Kudos to the staff. In fact throughout our stay there, the restaurant staff and onsen staff were equally good. The whole estate was in good clean state. Hardly any spots to nitpick on. Typical Japanese efficiency and hospitality. The dinner was especially elaborate and the staff went through the full distance in explaining each dish that was served to us. We thought it was very thoughtful being foreigners who were not so well versed with Japanese cuisine. Would definitely recommend to anyone who wants to have some private moments in a good quality onsen and relax.
• T-UK (10/5): Relaxing stay, great staff/food -tourists be nice! - Booked on impulse as fitted with trip plans and attracted to relaxing time away and to the private hot spring bath in room. Very relaxing stay, lovely staff, great food. It’s not a buzzing town but a spa facility and somewhere to escape. More spa facilities than I actually used. It’s very pleasant overall and like Japan feels clean and neat, so hope any visitors respect this for others to enjoy. Somehow I ate in the restaurant with private rooms, not sure how this works, but was fine for me and the food and service top class for both breakfast and dinner. There is a shuttle bus from Sapporo Odori metro station, but you need to call the hotel in advance to arrange it, and one of the receptionists can help in English, easier for return leg.
• cherry (10/5): 地方寧靜，酒店環境很好 - 環境好好，酒店食物很好味，房間整潔，酒店溫泉很好，員工服務態度很好，但未有提供郵寄服務，酒店有提供接駁車去札幌。

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