Heron Hotel
Location: Amora Gedel, Awassa, Awassa, ET
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Picturesque Views and Convenient Amenities
Enjoy stunning views from the terrace and garden while staying connected with complimentary wireless internet access. Take advantage of concierge services and explore nearby attractions hassle-free with the area shuttle.
Delicious Dining Options and Relaxing Atmosphere
Indulge in a delectable meal at the hotel's restaurant or grab a coffee at the cafe. Unwind with a drink at the bar/lounge after a busy day. Start your day right with a complimentary buffet breakfast served daily.
Comfortable Rooms and Essential Facilities
Relax in one of the 33 guestrooms with modern amenities including flat-screen TVs and private balconies/patios. Stay pampered with designer toiletries and slippers in the private bathrooms. Benefit from a business center, 24-hour front desk, and airport shuttle services available at the property.
Book now and experience a tranquil stay at Heron Hotel.
Important Information
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 12:00 PM - 08:00 PM
Check-out: 12:00 PM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Newspapers in lobby (surcharge)
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Gift shops or newsstand
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Tours/ticket assistance
- Braille or raised signage
- Area shuttle (surcharge)
- Free self parking
- Airport transportation - pickup (surcharge)
- Free buffet breakfast
- Newspapers in lobby (surcharge)
Rooms Available
-
Superior Room, 1 King Bed, Accessible, Lake View
1 King Bed
452-sq-foot room, balcony/patio with lake views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Free WiFi
- Balcony or patio
- Bed sheets not available
-
Deluxe Room, 1 King Bed, Accessible, Lake View
1 King Bed
452-sq-foot room, balcony/patio with lake views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Free WiFi
- Balcony or patio
- Bed sheets not available
-
Business Suite, 1 King Bed, Accessible, Lake View
1 King Bed
603-sq-foot room, balcony/patio with lake views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Free WiFi
- Balcony or patio
- Bed sheets not available
-
Standard Room, 1 King Bed, Garden View
1 King Bed
388-sq-foot room, balcony/patio with lake views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Turndown service
- Free WiFi
- Balcony or patio
- Bed sheets not available
-
Presidential Twin Room, 2 Bedrooms, Lake View, Executive Level
1 King Bed and 1 Twin Bed
775-sq-foot room, balcony/patio with lake views
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Designer toiletries
- Premium bedding
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Balcony or patio
- Executive level room
- Bed sheets not available
Guest Reviews
- Lajuan (6/5): - I like that the property was closed to the lake.
- Isaac (4/5): - Property put me in a different room to the one I paid for. They refused to reimburse me for the price difference
- Belayneh (2/5): - My booking was not honored.
- Verified traveler (2/5): Disgusting - YOU & YOUR THINGS ARE NOT SAFE AT HERON HOTEL!! A male member of staff let himself into my room with the pass card. I was in bed at the time. There was nowhere to lock your things in the room, so if I wasn’t in, I’m sure he would have helped himself to them. The female manager and male receptionist laughed in my face when I went down shaking from the experience. As a woman travelling alone I felt completely unsafe and at risk. When I complained to Hotels.com they equated my safety to a $5 voucher to use with them. I will NEVER book with them again. Apparently when they spoke to Heron Hotel, they denied it happened - even though I recorded the conversation - and they refused a refund, meaning I had to spend a horrible night at the hotel before I could leave the next day. The picture shows what I had to do to remotely try and protect myself and my belongings that night. It also took 4 room changes to get a room with hot water the night I checked in. Completely unacceptable, disgusting, disgraceful behaviour
- stephen (6/5): - nice place and great staff. However, i got mugged around the lake day time. not safe to walk alone
- Nate (6/5): - When I checked in they were unaware of my reservation. I was then given a nice room - but once I had unpacked I was moved to a different room that had no lake view and was not as described.
- Abonesh (8/5): - Safety and quality
- Muna (8/5): - In a very quiet area, clean, equipped with hairdryer drinking bottle water provided every day, but no tea/ coffee facilities in room. The bathroom is ok but a little licks of water. Wonderful service staff members couldn’t do enough for you always with great smile. Will definitely go back again
- Gideon (8/5): - Cleanliness and staff proficient
- Patrick (10/5): - J'ai apprécié le calme et la terrasse
- Assegid (6/5): - The property claims its rooms to have lake view. They don't. Actually, the first night, they put me in a basement. 2nd night 2nd floor but still no lake view. I don't think anyone of their rooms have lake view. They shouldn't advertize wrongly like that. It is misleading. That being said, the staff tried to make up to the disappointment. They are very friendly and helpful.
- Verified traveler (10/5): - Food was good and friendly staff, also they spoke English which was helpful.
- Verified traveler (10/5): - All great and i will defintly recommend to family and friends
- Verified traveler (10/5): - Great value for the money.
- Verified traveler (10/5): - Very respectful and helpful staff. Inviting atmosphere. Restaraunt right next door named Venezia might just be some of the best Italian food i’ve had in Ethiopia. What more can I say?
- Glah (10/5): - The staff was very helpful and accommodating, I will love to stay there again.
- Hilary (10/5): Practical and friendly - I stayed here for a couple of nights as a way to break up a long journey. It was clean, welcoming and well positioned. The water pressure and water temperature was much better than I have received in so-called 5 star places. The staff always have a friendly smile and greeting. ATM's right by the hotel, fish market and bird park 5 minutes walk, Italian restaurant next door. Perfect place for what I needed.
- Haymanot (10/5): Above and beyond my expectations. - This is my second time staying at Heron hotel and The staff went above and beyond my expectations in making our stay absolutely memorable. The staff are very friendly and were accommodating to our needs. They remembered me from my previous stay and made my stay here personable. I truly recommend the hotel. It’s clean very affordable and the food is absolutely delicious. The hotel is walking distance from the lake for an early morning run or an evening walk. Thank you Heron hotel.
- Jonathan (8/5): Pleasant by African standards - We enjoyed our stay at the Heron hotel for a number of reasons- the location near the lake and wildlife was wonderful! The food at the hotel restaurant was usually delicious, though be prepared to wait a while longer for your meals. (This was standard across Ethiopia though.) Room amenities were nice. A fan was provided (no AC) and WiFi usually worked. Hot water was unreliable, so that was a downside. For the price- we felt it was a good deal.
- Verified traveler (10/5): - Front desk, restaurant and cleaning personnel were amazing. Very friendly and professional. Only thing was shower was luke warm not hot. I would stay there again.
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