Yutorelo Toyako

Location: 78 Toyako Onsen, Toyako-Cho, Abuta-gun, Toyako, Hokkaido, 049-5721, Toyako, JP

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Boat tours nearby
• Parasailing nearby
• Free bicycles on site
• Free WiFi
• Garden
• Luggage storage
• Elevator
• Gift shops or newsstand
• Shopping on site
• Downhill skiing nearby
• Cross-country skiing nearby
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Front desk (limited hours)
• Parasailing nearby
• Snowmobiling nearby
• Skydiving nearby
• Smoke-free property
• Snowboarding nearby
• Ecotours nearby
• Free train station pickup
• Wheelchair accessible parking
• RV, bus, truck parking
• Snack bar/deli
• Parking (limited spaces)
• Free bicycles on site
• Free self parking
• Free RV, bus, truck parking
• Boat tours nearby
• Safari nearby
• Rock climbing nearby
• Free train station drop-off
• Infant/toddler toys
• Shared microwave
• Children's games
• Children's toys
• Horse riding nearby
• Wheelchair-accessible van parking
• Wheelchair-accessible on-site restaurant
• Bicycle parking available

Rooms Available

• Japanese Traditional Room, Non Smoking

  5 Twin Futons

  193-sq-foot room with partial lake views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - A down duvet, turndown service, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and a bidet

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Turndown service
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Highchair

• Japanese-style Twin Room, Non Smoking (2 beds)

  2 Twin Beds and 1 Twin Futon

  194-sq-foot room with partial lake views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator and electric kettle

  Sleep - A down duvet and turndown service

  Bathroom - Private bathroom, shower/tub combination, a bidet, and towels

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Turndown service
  • Free WiFi
  • Down comforter
  • Bed sheets not available

Guest Reviews

• RIEKO (10/5): - 急な変更も対応していただけました。 露天風呂が二日目に給湯が止まっていて緩かったのが残念でした。
• Hung Liang (8/5): - 這家飯店值得給他機會，他可以表現的更好！入住時有免費的點心和清酒，非常加分！一泊二食的食物非常不錯！一樣也是酒精飲品暢飲不加價，加分！泡湯結束還有冰棒可以免費吃，加分！餐廳的服務人員很親切有禮，加分。 不過入住時可能因為語言，櫃檯服務人員沒跟我們說有點心和清酒及咖啡可以享用，我們隔天才知道，也沒機會享用了！另外，房間冷氣超爛，不過這裡一年有大概300天以上不太需要冷氣，所以問題不大！我覺得如果來洞爺湖想要找cp值好的飯店可以考慮！
• Qing Chang (8/5): - pros: right in the middle of the main street of lake toya, very convenient. all day free sake tasting. pretty good breakfast. nice indoor and outdoor onsen. free parking. pet friendly - saw alot of cute doggies. children play room available. overall very specious room. con: it’s summer and aircon was centralized and not working well. informed the staff and they told me to open the window and take a fan from them FOC. but i will still prefer my air conditional to work.
• Kimberly (10/5): - Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding.
• Kelsey (10/5): Amazing - Incredible staff and service. The breakfast was great. Free desserts and sake at night.
• Yee Shan (2/5): - 設備舊，床褥硬，房間燈光太暗，房間不是用鎖匙而是用數字密碼，保安欠缺，膳食惡劣，很難食，食品款式老土
• Ryan (10/5): - A really pleasant hotel close to lake Toya. The traditional Japanese room was excellent to experience and the onsen with its both indoor and outdoor baths were phenomenal. There were other amenities such as free bike rentals to take advantage of. The breakfast buffet offered here was superb and there were a few options for restaurants in the area to walk to in the evenings.
• Eun sung (8/5): - 시설은 낡았지만 친근함이 좋았습니다.
• Michael (10/5): - A little dated but as far as traditional it had excellent food and baths.
• akihiro (4/5): - 温泉旅館よりビジネスホテルに近いです。 チェックイン他はネットの登録のみルームキーもありません。部屋は古くなにより臭いです。 トイレも臭うのでとてもくつろげたもんじやないです。夕飯は全く手抜きで味も今ひとつ唯一朝ご飯だけはまあまあでした。 2度と使うことはないですね
• Sung (6/5): - The property is old and does not looks as nice as the picture on the reservation site shows. Definitely it needs renovation.\ The dinner kaiseki was below expectation for the money. It seems to allow pets. A guest couple brought a dog and let bark all morning when I retied to relax and enjoy the morning bath.
• Ben (10/5): Wonderful welcome - The welcome service (from 3 pm every day) was amazing. The Kaiseki dinner package was also fantastic - highly recommended. Staff kindly assisted in reserving me a place on a bus connection when leaving. Hot springs a little tired, and sauna in a separate section.
• DongWook (2/5): - 말이 전통료칸이지 일본여행중 가장 더럽고 밥맛 떨어지는 숙소경험이었음. 4인 가족 다다미방 배정받았는데 천장은 누수로인한 얼룩과 곰팡이, 곳곳이 묶은먼지, 특히나 화장실내 역겨운 냄새는 아직도 잊혀지지 않는다! 조식은 대충만든 부실한 식단에 다 식어빠진 먹을게 정말없고, 맛은 더 없음! 제일 안좋았던 기억은 침구류.. 프라이버시 운운하며 이브지리 서비스는 요청시에만 해주니 셀프로 깔고덮고 자라는 것 까지는 이해했으나 요나, 패드, 베개모두 머리카락 덕지덕지 붙은 더러운 세팅으로 정말 엿같은 경험만 하고 옴! 이런 사진만 그럴싸한 리뷰에 속아 돈버리고 시간 버리고 온것에 너무 화가 남!
• Verified traveler (10/5): 가성비 숙소 - 가성비 아주 좋음
• ?? (8/5): - ペット連れの方は良います
• Shumin (8/5): - Nice traditional japan style
• Yuet-Yi Lucia (6/5): Disappointed - So noisy, and not comfortable at all, the building may be old, so dark
• みか (8/5): - 湖畔ではないので眺望は望めませんが、その分お安くて良かったです
• こうじゅ (10/5): - サービスにとても満足しています。 ありがとうございました。
• Yin Hung (10/5): - 非常好的體驗
• A (8/5): Excellent meals and staff - Very helpful staff and fantastic dinner and breakfast, with a great selection of amenities. The building itself could use a little smartening up in places, but for a hotel that allows pets this may be expected
• Yuk Yi Laura (10/5): - The pillows are a bit hard
• Po Sze Mabel (8/5): - 房間舒適，周圍有食店，近旅遊景點。
• Shihui Audrey (8/5): - Breakfast is good and hotel is within walking distance to Lake Toya. Twin room is big and comfortable.
• Hon Lung (8/5): - Relax and Comfortable
• Nga Wan (6/5): - 沒有空調，沒有舖床服務，職員不太懂英文
• Aileen (10/5): - It is well organized traditional Japanese style hotel such as delicious breakfasts, natural Onsen(hot bath facility), many sakes, snacks and even hot bath robes. The staffs are extremely kind and well mannered. I stayed 2 nights. The hotel is not updated but maintains traditional Japanese style. When anyone wants to experience traditional Japanese culture in Hokkaido, this is the best hotel I recommend. I would like to go back.
• IMAMOTO (10/5): - スタッフの対応がとても親切でエレベーターまでに階段が有るのですが荷物を持ってあがってくださり帰りに階段降りる時もすぐに気がついて下さり荷物を持って降りてくださいました ウエルカムドリンクも日本酒呑み比べ ですごい数の日本酒が並べてあり 余り飲めない私でもおちょこに1口づつ ついでお部屋に持って行って飲みました お饅頭もクシに3個指したのが自分で炙って持って行くのですがあんこが苦手な私には色んなあんが用意されていて みたらし🍡ずんだーごまなど選べて美味しくいただく事が出来ました お部屋も広く綺麗で お部屋に入ったら花火が上がり 部屋から椅子に座って日本酒を飲みながら花火を見て最高でした！ 花火は5月連休から10月末まで毎日上がるそうです❕ 知らなかったので嬉しいサブライズでした！ お風呂も源泉から1番近いホテルで一の湯と言われてるとお風呂に入ると書いてあり夜と朝入って帰ってきました とても素敵なホテルで1人旅だったので今度は旦那と是非行きたいです ホテルで頂いたクーポン券で 遊覧船とクマ牧場とロープウェイに ありがとうございました。
• YUHONG (10/5): - 宿泊施設のサービスが最高でした。
• Wong Wai (10/5): - 交通方便，近巴士站，早餐都好食。
• Ayako (8/5): - Staffs are so friendly and kind. Unfortunately, the hotel needs renovation. 1, From check in counter, at second floor, to elevator floor has stairs and they do not have lamp ,so it was so hard to carry up our all luggage by our selves. 2, AC did not work well, so I asked a fan to put in our room. 3, Stairs to all floor is dirty and smells not good. They have very nice hot spring, free welcome drink, free Yukata rental, easy to see fire worlks from own room and so on. so I hope they improve thir facilities a little by little. 15minutes by taxi from Toyako JR station. You need to call the taxi if you want to ride. Pubrick bus only runs a few every hours.
• Frédéric (8/5): Bien si... - Si vous voulez éviter les innombrables et bruyants chinois qui résident dans les affreux resorts en bord de lac, il n'y a pas le choix. L'hôtel est dans son jus des années 80, le onsen défraîchi, mais le personnel est sympa.
• まさのり (10/5): - スタッフの対応が親切で従業員の教育がしっかりしていると感じました。 サービス面では､ロビーに用意していただいた日本酒が個人的に嬉しかったです。 全般的に落ち着いた雰囲気で､また来たくなる良い宿でした。
• Verified traveler (4/5): - 房間老舊，浴室狹窄
• kazushi (10/5): リーズナブルに洞爺湖ステイ - 古さは否めず，洗面ユニットバスはビジネスホテル並みだが，何よりコスパに優れている．ロケーションも，歩いてすぐ湖畔に出られるので問題はない． 金銭的に満足な宿でした．
• あゆみ (10/5): - 部屋もきれいで窓から花火も見え、お値段以上でした
• LO (10/5): Much better than I expected, nice room and lobby - Much better than I expected, the room is looking good and spacious. The dinner it is not better. But if you wanted there are a few restaurants near the hotel. The shampoo and body soap are heavily diluted, it takes over 10 taps to wash my hair.
• Walter (10/5): - This a beautifully designed hotel. Great ambiance. The staff are extremely courteous and efficient. Great find.
• Verified traveler (10/5): また行きたい宿 - 良い意味で賑わっていなく、ゆっくりと過ごすことができました。温泉の泉質もとても良く感動しました。朝食付きプランでしたが、朝食の豪華さに圧倒されました。お部屋から花火も見れてとてもリフレッシュできました。
• MASASHI (6/5): 写真に惑わされてはいけない例 - コロナ禍という言い訳の元、人件費削減と思われるが布団をお客が敷くというのはやめた方が良い。 温泉は一の湯という割には、あまり熱くなく風呂上がりは若干震えた。
• junko (8/5): 良い温泉 - 温泉がとても良かったです。 次の日の髪の毛もツルツルでした。 従業員の方々も明るい挨拶で高評価です。 次回も又利用したいホテルでした。
• yukio (4/5): - 上の階にお子様連れのご家族が宿泊されていた様でチェックインから21:30までズーッと走り回って煩かったです。
• Maxine (10/5): - Japanese style room. Good location, short walk to restaurants and good view of the daily fireworks.
• Verified traveler (6/5): - Look forward for renovation
• Verified traveler (10/5): - Like: It was a Ryokan!!! Dislike: Not sure if because of the season, but most nearby restaurants were not open. 7-11 became our best friend. 😅
• Joe (4/5): - Wifi sucks though asked the staff to fix; very disappointing
• Sarah (6/5): - Triple room had two twin beds and a single futon on floor. Bathroom was Japanese shower with seat and mirror. Should specify on reservation.
• Verified traveler (10/5): Wonderful stay - This is an older hotel no question. Our room was clean and roomy for Japan (two adults and a 6 foot teen for well). Ladies Onsen was lovely. The lounge downstairs looks on a beautiful garden and was a great place to relax. Central location, staff helped us find laundromat across street. Only complaint- musty smell in room, slight smoke odor in elevators
• Daniel (10/5): - Dinner and breakfast were included and delicious. Short walk to fireworks at the lake. One staff member seemed inept to me. He told me the only luggage transfer form they had was the pay on arrival, rather than the prepay that I did everywhere else. The hotel that received my bag didn't like paying the bill before I got there, but thankfully they did. All the other staff were helpful and bright.
• Man (4/5): - The place is a bit old
• Verified traveler (10/5): - We enjoyed the onsen, breakfast and dinner in this hotel very much!
• Verified traveler (6/5): - Quite and calm we get from here. Staffs are very hard working which impressed us.
• Ching (6/5): Unluckily - I am sad to tell that I was bitten by those blood sucking insets. We found at least 5 in our beddings which made me scared and it was terrible. I m not sure it's because of raining or what, but isn't it a responsibity to kill insets ? Anyway, beside this, the hot spring and the dinner / breakfast is great.

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