Hotel COZi Harbour View
Location: 163 Wai Yip Street Kwun Tong, Hong Kong, hk
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Hotel COZi Harbour View promises a breathtaking view of Victoria Harbour. Stunning Views: Overlook the magnificent Victoria Harbour from our rooms. Convenient Location: Only a 5-minute walk from MTR Ngau Tau Kok Station. Modern Amenities: Enjoy free high-speed WiFi and well-equipped rooms. Book now for an unforgettable stay!
Important Information
Please inform Hotel COZi Harbour View in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
The credit card used for booking must be presented at check-in.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Currency exchange
- Non-smoking throughout
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
Rooms Available
-
COZi Harbour View Room
1 Double Bed OR 2 Twin Beds
200-sq-foot room with harbor views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
-
Cozi Double Room With Side Sea View
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
COZi Harbour Suite
1 Double Bed
398-sq-foot room with harbor views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
-
COZI Side-Harbour View Room
1 Double Bed OR 2 Twin Beds
200 sq feet
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
-
COZi Superior Room
2 Twin Beds
200 sq feet
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Free tea bags/instant coffee
-
Cozi Superior Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Cozi Family Room
Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Cozi Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Cozi Twin Room With Side Sea View
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Cozi Suite With Sea View
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Limited Offer - Cozi Superior Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Cozi Deluxe Twin With Sea View
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Cozi Deluxe Twin With City View
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
-
Cozi Deluxe Double With Sea View
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
Guest Reviews
- RICKY (8/5): - Reasonable size room, clean bed, and hot shower.
- Bella (8/5): Very good -
- Yiu Cheong (6/5): - As a budget hotel. Unbeatable location and price. But the hotel in poor and outdated condition. Overcrowded lobby and high risk of security need to be concerned. But the front desk staffs and housekeeping staffs are super friendly and helpful.
- William (8/5): - Price is reasonable and comfortable to stay.
- michaelbQ4071VG (10/5): Hotel Cozi Harbour View Super Stay - Hotel Cozi Harbour view was a very nice hotel, exelent location and the staff were very helpfull. We fellt very comfortable there. It is not our first stay there and it will not be our last. Thany you Kelvin, Kelly and all the staff for making our stay so comfortable and "COZI"
- Verified traveler (6/5): - Smelly from drainage pipe. People smoked in the corridor.
- Panithan (8/5): - Ok hotel, little bit old as not enough power outlet for many device. Our checkin staff was so dizzy, he took 15 minutes to do checkin of our 2 rooms. Other were fine, other staff were helpful. Needed facility around is enough. Price is reasonable.
- victorhP8547IR (6/5): Cheap hotel far from main tourist districts - Old hotel in suburban district, that caters for Asian tour operators. Room was relatively clean, not too small but old and have a few and insufficient electrical plugs by a small writing desk. Twin beds are very small and the pillow is poor quality. Noisy Aircon or a constantly operating bathroom air fan? Very busy lifts. Finally, though the hotel us walking distance to 2 subway stations, the walk is not pleasant with luggage. But there are taxis waiting by the entrance of the hotel.
- Samantha (1/5): will never stay here again - close to cruise terminal really overpriced for what thevrooms are 2 single beds extremly hard mattreses like concrete really small room small bathroom in an industrial area not feel safe at night to walk around
- Jane (10/5): Overnight stay for the cruise - The overall condition is satisfactory and it’s cost effective place to stay near public transportation!
- Kwok Kuen (8/5): - Not to bad
- Chiu (5/5): Passable - Noise from corridor made by neighbor at midnight.was very disturbed.
- Gabriel (10/5): - Convenient location
- AsiaPacific101 (2/5): Horrible management and not a place for - Mattress is hard and sturgy, when you put a DO NOT DISTURB SIGN , on the door the house keeping still calls you. I was heavy on antibiotics and woken up. After reporting to the manager he did not even apologize. Very disrespectful hotel in particular to people of colour. The staff tell me not to ride my bicycle indoors. Which normal self respecting adult rides a bicycle indoors. I have never seen that anywhere in the world. If you are not Chinese or white I suggest you find another hotel. I have travelled extensively and this is a horrible experience
- CHI HUNG STANLEY (2/5): - Most of the facilities are aged and torn.
- Polly (6/5): - Shower curtain is so light and it flies when you are taking shower.
- K Y (8/5): Flexible service - Typhoon signal No. 8 was hoisted when I arrived at the hotel at around 11am. I tried to leave the luggage but turned out they let me check in at that time. It's excellent!
- Russell (10/5): Exceptional - Very safe, pretty clean Some hair on the shower curtain and a little far from Kowloon
- Aretha (4/5): - This hotel has not aged well. The furniture is worn and of poor quality, with noticeable stains on the bed sheets and the flattened mattresses on a wooden chair. The bathroom is also not well-maintained, with visible dust and grime.
- 34ollies (8/5): Great value stay! - This hotel is great for a short stay, had a great check-in experience, staff were excellent and super friendly! The location is fine but it depends on where you need to be, if you are staying here because you are holiday then you are going to be travelling a bit each day to do all the usual things in Hong Kong. If not, then the location is great! The room was clean and had a great view. Unfortunately I had to drop a star as the bed was quite uncomfortable, I could feel the mattress springs and it was quite uncomfortable. Hopefully the mattresses will be changed soon!
- Ping Lung Stanley (6/5): - 床褥比較硬
- Abhijeet (10/5): - well, it is a good property walkable from metro station and bus station. Also, it is clean and easy to check-in. plenty of restaurants available near the hotel area. As compared to Hongkong standards it was really good room size and facility like tea-Coffie maker also refrigerator in room. Overall, at this price it was very good staying in this property and i will recement to stay.
- Tong Li, (6/5): - The sea view is not what has been advertised.
- MissHK2009 (8/5): Functional in a very Crowded Industrial and Commercial Area - Stayed here for 2 nights after an overseas trip. I chose this because it's just 3-min walk from my workplace. The room is functional, spacious, cleanliness ok. The guests here are mainly mainland Chinese. No restaurants inside the hotel but there are some eateries of lower class in the neighbourhood which is industial and commercial, extremely crowded day and night. Metro station is 8-min away on foot. Many bus choices around. Price very good compared with other hotels in Hong Kong. Overall satisfied.
- Juliana (4/5): - I stayed at this hotel for more than two weeks. The elevator was so noisy during night time and made me unable to sleep. Poor quality mattress and small bed caused me back pain in the morning.
- Verified traveler (4/5): - Hallway and room carpets were dirty. Shower stall very small and bathroom not clean. Room too cold and cannot adjust thermostat - was told room temperature was centrally controlled. Lobby furniture was old and dated.
- HEI MAN (10/5): - Good
- Yiu (6/5): Pleasant -
- Yiu (6/5): Pleasant -
- Kwok (1/5): I was allergic for the whole trip due to most guys smoking on my floor to affect the a/c system. No control of the s - No The bedroom was dirty and I saw the cockroach in the bathroom. The room was full of dust and smoking smell even I booked a non-smoking room. Many occupants smoked on my floor and opened the door to pollute the areas. Terrible. But, the staff were nice and helpful. I rated it in high-grade.
- May (5/5): Passable -
- Connie (7/5): Value for money, will come again - Convenient, close to MTR station. A lot of eateries nearby. Spacious room. The room is a bit dated. Bed is hard.
- Eric (10/5): Exceptional -
- Ken (4/5): Spacious room, fair location, but hotel needs to pay more attention to cleaning. - The Kwun Tong habour was visible from the room and the room was spacious. There was a convenience store, a McDonald's, and many restaurants nearby. Location was fine in terms of access to public transport. We booked two double rooms. There was hair on the bed and in the bathroom in one of the rooms. In the other room there was a what appeared to be worn underwear on one of the beds under the duvet and there were no slippers and no amenities in the bathroom. When reported to the reception they sent someone to the room to sort these out quickly, but it was an unpleasant experience.
- Anonymous (10/5): Exceptional -
- Eric (10/5): Exceptional -
- Eblal (9/5): Superb -
- Joseph (7/5): I enjoyed my stay because the price was acceptable and reasonable good value. - Got everything I need in the room. Room was clean and serviced daily by staff. I will consider to use this hotel in future if they can keep the price in reasonable and acceptable level. Only thing is the location, it needs a 7-10 minutes walk to get to the nearest public transportations.
- Thomas (8/5): Very good -
- Wai (6/5): - Staffs are nice & helpful
- Eric (10/5): Exceptional -
- Raymond (9/5): Superb -
- ALFREDO (8/5): - No comments
- Suk Man Loretta (8/5): - No bus connect this area, take a walk for 15mins to take bus / metro, this is industrial area, too many people bad air, not choose again
- Henry (2/5): It’s a 2 star rating only. Worst than the IW Hotel which is only a 3 stars around the area. - The water pressure is amazingly high. The actual room is not even close to the picture provided. So small and old. The bathroom lights are flickering too. The towels are dirty and smelly.
- Dinko (8/5): Very good - No breakfast in the hotel
- To (1/5): Although it is at affordable price but I would pay a bit more for a better hotel - The cleaning staff is helpful and friendly The picture vs the actual room feels very different and the carpet inside the room looks dirty
- Sai (3/5): Definitely I will not consider this hotel again - Only the staff who are very polite. Poor cleaning condition, all facilities are old and shabby.
- Anonymous (8/5): Good - the housekeeping is everyday and the lady is polite & friendly. Room is spacious for the HK hotels standard, quiet, clean, … the mattress could have been softer and comfortable , location is a bit far from center and taking uber is quite expensive
- Simon (6/5): - I don't like the beds. It's too bad. I like the air conditioning very cool.
- Sylvia (8/5): Very good -
- Joseph (4/5): - Convenient, but too noisy
- SHU (8/5): - Pretty good.
- Jessada (7/5): Good -
- Joshua (8/5): Worth it but the bed could’ve been softer and more comfortable - Price and location Bed - too stiff
- Sue (8/5): Very good -
- Junjie (10/5): Exceptional -
- Anonymous (10/5): Exceptional -
- Shabin (10/5): Exceptional -
- Lucky9 (10/5): Exceptional -
- Yiu (7/5): Good -
- April (3/5): Was just ok - The staffs were nice The room is a bit badly designed, not enough necessities.
- Tricia (7/5): Good -
- To ha (4/5): - The hotel is not near MTR, it almost take 15 minutes to get there.
- Yung (4/5): Disappointing - Laundry service, convenient location Hard mattress, AC too loud
- Elaine (7/5): Good -
- Ka (8/5): Very good -
- Pak (5/5): just OK -
- Adrian (2/5): Very poor - Beds were hard, room is old
- Francis (9/5): Superb -
- Man (9/5): Superb -
- Koon (8/5): Very good -
- Man (6/5): Pleasant - Not much things to talk about The hygiene is not good info
- Timothy (10/5): Exceptional -
- Amy (7/5): Good -
- BENJAMIN (4/5): - Concrete bed and no food services
- BENJAMIN (2/5): - There was no room service the beds were like sleeping on concrete. So noisy all night has TV's nothing worth watching for Americans, no food services, no shuttles, lighting was so dim has no microwave has to range but no cooking appliances. Web pictures give false impression wouldn't go there again
- Deapanda (7/5): Good value. - The room is spacious and the view is beautiful. Also accessible to the promenade and apm. Has 2 fridge. No inroom dining or if there was it wasn't introduced or there's no menu in the room. The rug is a bit dirty and the living room is quite dark and does depend on the natural light. The bathropm has 2 doors adjacent to the room or living room but no lock, so it's quite complicated when there are visitors. But overall, great value.
- Ka (5/5): Passable -
- Kelvin (10/5): - Staff very helpful and can fulfill my needs.
- Kwok (8/5): Very good -
- joeysl (2/5): defintely not 4 star, i would rate as 2 star - Yery low quality room and furniture, standard of a cheap guesthouse rather than hotel. I was first surprised by the low grade plastic chair, one which you won't even find in most fast food restaurant. No sofa, but a cheap wooden chair with a flattened mattress. The bed has no headboard, the mattress is hard with no elasticity. TV sound poor. The only thing good is a powerful shower. Most furniture worn out. Just see the photos. No gym, no restuarnt, no food supply... how can this be 4 star? The 'lowest price' of HKD517 incl tax is over priced. Another nearby hotel truly of 4 star quality cost only less than HKD700 is much much better.
- Y.k. (7/5): Good -
- Kristy (7/5): the view is nice as we can see fireworks from the room. - the location is good and the room is quite and big we found a dirt on the blanket
- Ching Yi (6/5): - Poor location
- James (4/5): Disappointing -
- Hak Kwong (8/5): - Friendly staff and diligent cleaning service
- Chris (2/5): - Pretty sure the disappointing quality is the only reason for the bargaining price of this hotel, or more precisely, a flophouse. Staff is okay, pretty basic service and standard manner. Poor and not so hygienic environment according to its false-advertising and baiting promotion of hotel renovation.
- Man Ching (8/5): - Hotel is old but with fair price, plenty of restaurant choices around
- Flyer662594 (2/5): Hotel Cozi Harbour View: Hotel services are insane - Do not go there! - I arrived at COZi Harbour View Hotel on 29 August. I am still deeply shocked about the insane rules at this 3 day quarantine hotel. Hotel management has set up rules that may be appropriate for a prison but not for a hotel for which I have paid a significant amount of money. A special arrival area for quarantine "guests" is set up on the ground floor level of the building. Every wall is covered by plastic sheeting. There is nothing that resembles a welcoming hotel lobby. Arriving in my room on the 31 floor (this has a very nice habour view), I found nothing but 10 x 380 ml water bottles together with some paper cups. No tea bags, no coffee bags, no glasses or porcelane cups for drinks, no nothing. The dinner pack (3 x food per day is included in the quarantine deal) was delivered to my door. I pre-ordered vegetarian food. What I got were a handful of small vegetable pieces in a disgusting tasting brown sauce (mainland style food). Looking closely, there may have been a few pieces of tofu within the sauce...and rice, of course. The taste of the dinner meal (as well as the breakfast meal delivered next morning) was so bad that I decided to pour it into the toilet after having tried a few pieces. The quality of the food was at a level to be expected during a stay in jail but not while staying at a hotel. The food supply is obviously outsourced to the lowest priced bidder. I brought my own supply of coffee and asked the hotel staff to provide me a porcelain cup as the paper cups are not really suitable for hot coffee. This request was denied two times by front desk staff. Sleeping arrangements: The mattress of the bed is enclosed by a layer of plastic sheeting, just like for people who cannot hold onto their body fluids due to a severe illness. There is a thin cotton sheet put over the plastic. The pillows are also enclosed by a thick layer of plastic with an outer thin cotton layer. Did you ever try to sleep in a bed with plastic foil sheeting? It is quite sweaty! Just talked to the hotel manager on duty and she said that all the above is due to government regulations. Hmmmm...decide yourself if this is credible. She finally offered a coffee mug as special deal just for me. Thank you! Still waiting to receive it. I am looking forward getting out of this insane hotel, hopefully in 48 hours.
- oliviam7 (2/5): Do not go here for your quarantine or for your trip - For future confinees: DO NOT GO to Hotel Cozi Harbourview (Kwun Tong): 👎 Dirty/ poor hygiene (hair & dust on the carpet, stains on the floor, mould in the shower and on the curtains… when I asked for a deep clean as soon as I arrived, or a vacuum, they denied and said that no vacuums are allowed.) 👎 Bed is as hard as a brick. This results in back pain every day 👎 Uneatable food 👎 When ordering Deliveroo they bring it to your door only 15-20mn after it has been delivered to the hotel. The good aspects: 👍 Nice view 👍 Spacious
- melpol68 (4/5): Filthy and worst bed - We stayed here for our 7 day quarantine only bec this was the last 2 Rooms left and the size is decent. However we first noticed that the bed was really TOO HARD that it gave us both black pains every morning and the carpet was not vacuumed at it has so many strands of long hair (we both had short hair) . We called the hotel from just before 11 am but someone answered only just about 4pm. Yes, 5 hours we kept trying to call them bec we wanted to borrow a vacuum cleaner at first and bec our lunch wasn’t served. I reported this poor cleaning condition to the Food and Health Bureau, the agency designated to list the quarantine hotels which has not replied back to me as well. I also wrote to the hotel with no reply. When someone finally took our call, that’s the only time I managed to complain to the duty manager Peggy who was giving me excuses when no one could pick up the phone from front desk to operator and housekeeping for 5 hours. I asked to refund me for the meal they skipped (during Father’s Day) but instead I agreed she gives us some bread, pastry, coffee and juice for the remaining days bec their breakfast, lunch and dinner would almost everyday have the same chicken with the same sauce and vegetables😞🤦♀️. Only the menu stated it differently but the chicken is always cooked the same.I couldn’t eat the same dish and vegetables anymore after the 4th day. AVOID OR DO NOT BOOK THIS HOTEL.
- CHEUK YIN (6/5): - Okay for a simple stay. Just not expecting real comfort.
- Donnie (10/5): Customer service go above and beyond - Excellent customer services and willingly to help for my situation. Special thanks to the manager Thomas and staff Eddie for their go above and beyond service which I appreciated it very much.
- Verified traveler (8/5): can be dangerous - the floor was slippery when wet , almost fell down
- Chung Yan (8/5): - Is a comfy place if you are looking for a short stay
- Verified traveler (10/5): - Great
- Verified traveler (6/5): - Great as usual
- MissHK2009 (6/5): Not as Good as Other Cozi Sister Hotels - I have stayed in a number of hotels of the same brand Cozi in different districts of Hong Kong. On comparison, this one in Kwun Tong is rather aged, not so clean, lack of restaurants. My room is facing harbour and the view is not that "WOW" as expected. Somehow, I regret that I couldn't get a wonderful view because quite often it rained during my stay and the window glass was covered with water stains and steam (on the exterior). I didn't see similar situation in my previous stay in other hotels in rainy days. The interior of room is spacious with sufficient amenities. The shower is very good, strong and hot. Air con works well. Quite some TV channels which I enjoy. The bed is surprisingly low, quite hard which is however my liking. The carpet, bedding, towels are not the most hygienic ones. Located in traditional industrial district but there's rapid change recently in the vicinity with many modern office buildings and shopping malls established. Transportation is excellent with all kinds of public vehicles and to everywhere you can think of. The big mall APM is less than 10 mins away on foot. No restaurants inside this hotel. There're quite some choices around though. It's 10 mins from the waterfront on foot, a good place for jogging and relaxing. Ferries are available, to HK island. Overall this is not a bad choice (given the price is good) if one wants to explore Kowloon East.
- Verified traveler (10/5): - Great service. Forgot to take my bag of personal toiletries and skincare products. Called the front desk and helped me picked up the bag. Went back there and got the bag finally with a strict procedure. Really reliable and trustworthy.
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