Palazzo Paolina Boutique Hotel

Location: 101, St.Pauls Street, Valletta, Valletta, MT

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:30 PM

Check-out: 11:00 AM

Instructions: The front desk is open daily from 6:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Free breakfast
• Free WiFi
• Luggage storage
• Concierge service
• Elevator
• Free breakfast
• Safe-deposit box at front desk
• Front desk (limited hours)
• Smoke-free property
• Tours/ticket assistance
• Free wired internet
• Free buffet breakfast

Rooms Available

• Double Room (2x Twin Beds on Request Only)

  1 Queen Bed

  215 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Desk chair

• Triple Room (2x Twin Beds on Request Only)

  1 Queen Bed

  215 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Desk chair

• Deluxe Room (2x Twin Beds on Request Only)

  1 Queen Bed

  290-sq-foot room with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Desk chair

• Suite, Terrace

  1 Queen Bed and 1 Twin Bed

  388-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Terrace
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Desk chair

Guest Reviews

• rim572832 (10/5): Excellent! - This hotel was wonderfully situated in the city, friendly, helpful, great breakfasts, comfortable rooms. Valetta was also an excellent choice for a stay.
• Getaway38420044956 (10/5): A gem of a hotel in Valletta - What a fabulous boutique hotel the Palazzo Paolina is located on St. Paul’s street perfectly positioned just off Merchant Street(near to the best Gelato in Valletta) and only 10 minutes walk to the Malta Experience ( a good pick up for out of city tours) and the City gates. The rooms are comfortable, a good size - ours had a small balcony as well - and the bathroom was well equipped with great shower water pressure. Bottled water was provided everyday and the room had a coffee machine and kettle. Breakfast buffet was available daily and provided hot and cold dishes. It catered to practically every taste. The staff are very friendly and very helpful - nothing was too much. Overall a gem of a hotel in a great location. Will certainly visit again. A gem of a hotel in Valletta
• Sheila1964 (10/5): Can’t fault this hotel - We were very happy with our booking at the Palazzo Paolina in Valletta. We had three rooms for a group of six friends. Pluses: Plug sockets either side of both beds Loads of mirrors Great walk in shower Large bathroom with robes and slippers. Comfy beds 9 hangers in wardrobe Safe in room (no charge) Good air con (not in bathroom) Very old historic building Central position Breakfast included - excellent choice of different foods. A free bottle of water each every day Bathroom has toiletries and hairdryer Quiet hotel Coffee machine and kettle plus tea, coffee etc Really friendly staff Minuses: Could do with another couple of hooks in the bathroom for hand towels. Would definitely recommend.
• Patricia (10/5): - Great location for walking to all of the interesting sights. Staff was very knowledgeable and helpful with all of our inquiries. Valletta is a charming old town with lots of good food and sights.
• Sandra (10/5): Thoroughly enjoyed our stay. - I would score higher if I could absolutely lovely hotel clean rooms, friendly staff who are very very accommodating. Our room was spotless.. and the roomwas completely quiet and the breakfast was delicious. Fantastic position central to everything.
• John Adam (10/5): - My wife and I were on the 4th floor where there is a frosted glass landing outside the elevator by the door. Those of a nervous disposition, though, should not be put off. The bathroom was very large and clean, with the shower (having both an handle held and overhead shower head) being very enjoyable. The room facilities included a small fridge and tea making facilities, as well as easily controllable air conditioning and (we visited in August) 2 complementary bottles of water daily. The street outside the hotel was being used for ongoing work and deliveries for nearby buildings so wasn't what you might call picturesque. This by no means detracted from the hotel though, as a few steps either way once outside the hotel, provided access to side streets leading towards the town centre. Once of the bets things about the hotel as the fact that it was perfectly quiet and we were able to sleep soundly every night. The hotel staff were extremely helpful and assisted in arranging a taxi form the airport on arrival. On departure we took one of the excellent bus services. The Breakfast was a small but perfectly formed buffet served in the atmospheric basement. All-in-all a very pleasant and highly recommended hotel. Thank you
• Charles (10/5): Great friendly hotel - Great hotel and friendly staff. I will for sure be back again.
• Regan (8/5): - Good location with excellent helpful staff. Would stay here again.
• Magdalena Zofia (10/5): - Great hotel with great location. Highly recommended!
• Zivan (10/5): - Staff was excellent, from reception to kitchen and room service, very friendly with plenty of useful information.
• Jenney (10/5): - Rooms were new and clean
• Michael John (8/5): - Hotel is right in the heart of Valetta with all the history, culture, shopping and nightlife within walking distance. Quiet and peaceful at night, a real gem.
• Verified traveler (8/5): Great Location and great staff! - This has great location and the staff are exceptional. The rooms are nice and have air conditioning, which is an important benefit during the summer.
• Matthew (10/5): - It was in a great location for the Theatre as it was a late ending show. Oh please note that you are looking for a double door, not much signage, as we walked past it twice. Not a photo of the hotel but one of the theatre.
• Julie (10/5): - Great location kind staff
• Q3630DInigelw (2/5): Booking.com disappointment. - Expected " Presidential Suite " with sun terrace. Don't think Trump or Macron would stay here. Double room with double bed and a double bed/ sofa and a reasonable sized bathroom. Supposedly to cater for four people. Only enough wardrobe space for one person. No cupboards, drawers or shelves for personal items like makeup, toiletries, shaving gear, medication etc. It appears that the exclusive terrace, which has four good sun chairs, table , two sun loungers and a four person hot tub is the obvious selling point. Personal items as mention before were distributed all around accommodation on window sills, the floor and even open suitcases were used as storage. How four people could share this room with showering, changing etc, without compromising their privacy is beyond me. I booked and paid for this " suite " based on the photos and description on Booking.com's website. In my opinion a "suite" does not constitute a bed/sofa at the end of the clients double bed. Overall, a very disappointing experience.
• ERICA (10/5): Very central - This hotel is in the centre of Valletta and within walking distance of all the beautiful places to visit there. The hotel is in a quiet but central road, a historic house with a lot of local charm. The staff are very friendly and helpful.
• Doctor Michael Anthony (10/5): - A comfy, small hotel on a quiet street, centrally placed for easy walks to places of interest. Small room but inevitably so as renovated old building, personal service very good, everyone helpful and genuinely wanting to make the stay enjoyable. Good to have a proper coffee making machine in the room, wi-fi good but occasionally the TV feed would drop off due to buffering. A delightful place to stay - will be my choice again if I revisit the city.
• Jonathan (10/5): - We loved this hotel, super clean and super friendly staff who were very helpful. The breakfast was delucious, plenty of choice. Our room was small but we had everything we needed, with the exception of more storage space! We did feel that if the bed had been smaller, there would have been more space for maybe some drawers.
• Jennifer (10/5): - Hotel was in a very convenient part of the city, walkable to most places. The staff were excellent, so helpful & friendly. We would certainly return.
• Marie (10/5): Loved it - Booked this hotel for my parents in law and they came back loving it and Malta!
• Denise (8/5): - Enjoyed my stay 10/10
• CARLOS (6/5): - good things: Incredible location, a lot of restaurant and touristic activities, the staff is really nice and helpfull, the detail is (no a problem) you expect more about a "boutique hotel", the breakfast is very limited, in general the spacious the are smal (rooms, elevator, breakfast area), in general is OK
• Philippe-Albert (8/5): Très bien situé, très propre - Extrêmement bien situé au coeur de la vieille ville. Chambre très propre. Internet ne fonctionne pas dans la chambre malheureusement. Un peu de moisissure dans la douche.
• Karen (10/5): Lovely Central Location; friendly staff - We had a perfect overnight stay. The central location allowed us to get out and about and enjoy a lovely evening in Valletta. The check in was flawless, the staff friendly and welcoming. Altogether lovely.
• Lawrence (10/5): - A very beautiful and quiet location in the heart of Valetta. Thank you!!
• 351rosalindg (10/5): Lovely hotel, in an excellent location. - Lovely hotel in an excellent location, beautifully decorated blending old and new. Staff very friendly. Comfortable room overlooking St Paul's St with its own small balcony & ensuite with power shower. Breakfast in the basement had a wide variety to choose from, including cereals, cheeses, meats, smoked salmon as well as bread & pastries. Short walk to the harbour, main shopping and eating areas with the excellent restaurant beati paoli opposite the hotel. We used public transport from the airport and around the island, which although crowded at times was very cost effective and easy to use.
• SIVAPALAN (10/5): Agreat place to stay in Valletta - Great location, friendly and helpful staff and an interesting room made our stay memorable. Malta was a great visit and the hotel added to it.
• Linda (10/5): - A lovely traditional hotel with very friendly and helpful staff. Good standard of cleanliness with range of breakfast options. Great location too!
• Richard (10/5): - The staff were incredibly professional, courteous, caring, and eager to listen to me.
• Eduardo (10/5): Great location. - The hotel was in a great location and everyone was very nice and helpful. Breakfast was good and the service was great. The only issue we had was very bad internet access in our room. We had to go downstairs to the ground level floor to get service.
• Linda (10/5): Hotel - The room was very roomy and comfortable! The staff was helpful and very friendly. The hotel is a great location. We definitely would stay here again.
• Alan (10/5): - Was a bit nervous about fire exits, or lack thereof. As I saw it if there was a fire on the main stairs ( and lift out of action) exiting the property would have been impossible unless I am missing something.
• vincent (10/5): - wonderful staff - all very helpful and knowledgeable. Location not in the busy heart of action but a walk around the corner and you have everything. Car can pull right up to bldg., so when coming or going with luggage you don't have to walk at all to reach transport. Very quiet and safe. perfection!
• Betty Carolyn (8/5): - We had a lovely time at this boutique hotel. There were a couple of issues with water - the toilet flush and the sound of the jacuzzi upstairs - both resolved quickly by the lovely staff. It was fun having breakfast in the ‘cave’ on the lower ground floor. Marked down from a 5 star due to misleading photo on Expedia - we thought the roof seating area and jacuzzi were available to everyone but it’s part of the top floor room, and the bath towels (changed as required) were a little small but we did have dressing gowns. Never saw the bar and if you want a balcony you need to request one when booking. Nevertheless a lovely clean little boutique hotel with great staff and a brilliant location in the centre of Valletta. Water was supplied daily. I would stay there again.
• Michelle (10/5): - Great location. Close to everything.
• Castor (10/5): - Ww Love everything about it Front Desk Super nice
• Steven (10/5): - Friendly, professional and super helful. Comfortable and raxing room. Location ideal for Valletta and getting around.
• EDWARD (6/5): - The room too small without balcony you feel like you are in a cage there bathroom towel to old very thin and the breakfast extremely basic and the quality of the cold cuts lunch meat very low
• David (10/5): - Enjoy our night stay at this hotel, everything was there for a one night stay. Good breakfast. Definitely go back to this place next time we come back to Valletta
• Yiwen (10/5): - Wonderful staff, great location. Bonus: I was lucky to stay in a room with a big Maltese style balcony. Breakfast is basic but sufficient. My only complaint is that the towels could be thicker and less stiff for a four star rating hotel.
• roma (10/5): - Ok
• Ruth (10/5): - We were happy!
• Katrina (10/5): - Very convenient location
• Levena Margaret (10/5): - For a small hotel our overall rate is Excellent. In particular, the staff were extremely helpful.
• Sandor (10/5): - All perfect
• Kevin (10/5): - Fantastic boutique hotel in the heart of Valetta where everything and everyone is. Could not fault anything. Even the weather was brilliant.
• Adam (10/5): - A great stay at the Palazza Paolina. Helpful friendly staff, a comfy room and easily accessible to Valletta town. We loved it!
• Jose (10/5): - You must go there! Amazing
• Eric (10/5): Great hotel in Malta - Great hotel and great service . Already booked others at this hotel!
• Thomas (10/5): - Very helpful staff!
• Mason (10/5): - Small room, but great location and nice breakfast.
• Karl (10/5): - Excellent in every way
• Philippa Jane (10/5): - Lovely stay at this hotel and would be happy to recommend and stay again. Clean comfortable bedroom and good shower. staff were lovely and very nice breakfast. Location was perfect close to good bars and restaurants.
• natashasA4835DB (2/5): Very Disappointing Ground Floor Bedroom. - The room we were allocated was the only bedroom on the ground floor. Situated opposite the main stairs, beside the Lift and close to the main front door. It was Very noisy, with people gathering outside and the constant banging of the front door between 10-12pm. The window to the room faced a light well which ran the full height of the building, making it dark & dingy - with the additional Noises & smells from the main waste water pipe which also ran down directly outside our window. The shower took ages to heat up at night causing the shower tray to leak over the tiled floor which meant us constantly mopping up the water with the towels and making the tiny shower room smell. We asked for another room on arrival but were told nothing else was available. We would definitely NOT have stayed at this hotel had we known this was the room we would be allocated. (Room no100). So be warned and ask before booking to make sure you know what you’re getting.
• David (10/5): - Comfortable central in Valetta
• Kenneth (10/5): Location, Location and Very Nice - This is a small boutique hotel with excellent service and one of the best locations in Valetta. The staff is GREAT, the room is "typical boutique" but well appointed, clean and nice. The breakfast is more than adequate and NOT continental but full. Real plus is location 1/2 block from Merchant street with all the eateries and 1 1/2 block from the "Main Drag". Highly recommend
• Shirley (10/5): - Staff friendly and helpful especially Alexander who was so accommodating and professional. Enjoyed three night stay, close to everything and peaceful setting.
• Amanda Marie (8/5): - Very helpful staff, in a unique and traditional building, central location for Valletta, easy to walk everywhere, comfortable and clean room, good breakfast, highly recommend.
• STEPHEN (10/5): - Great for a short stay in Valletta. Very central with easy access to everything that Valletta has to offer. Helpful and friendly staff.
• Q6960QMheatherh (6/5): Slightly misleading - The location was good,but we thought it was a hotel with amenities such as a bar etc. There were no facilities only a breakfast room in the basement. The room was adequate but could have been a room anywhere in the world no character. The receptionist was pleasant but had only been there for a short time ,so gave us basic information. The breakfast staff were lovely and smiley. The alarm went off one late evening which was very scary as there were no staff on the premises,we stood outside feeling very cold for about twenty minutes before the manager turned up to investigate.
• christopher (8/5): - Liked atmosphere, location was excellent, staff were friendly and helpful. No staff in building from 10 pm to 6 am.
• Greta (10/5): Under the Maltese sky - We truly enjoyed our stay. The staff was very friendly and helpful and we had the good fortune of meeting the owner who is a renowned Maltese artist. Our room on the 4th floor included the hot tub and we enjoyed lying under the sun and the stars bathing in the bubbling water. The hotel is located in central Valetta, just around the corner from the basement market in the center of the island. The location is ideal for getting to know Valetta.
• David (10/5): - Beautiful property with very good breakfast included and the friendliest, most helpful staff! Can’t recommend highly enough.
• Gareth (10/5): - Perfectly located for sights, shops and restaurants. Excellent staff.
• 865denises (10/5): Charming place - Very well located near to many restaurants, stores, attractions and a 6 minutes walk to the bus terminal, making easy to explore Malta by public transportation. Staff very friendly and helpful. We stayed in room 202, a spacious room, very well lighted, with comfortable beds and pillows, and a nice traditional Valetta balcony. It was a nice touch having courtesy water, tea and coffee in the room. The hotel is very well decorated, with many pieces of art. The breakfast was delicious and with a huge variety of food and drinks. Like any other old building, it needs some small repairs. Get a better water isolation, it comes out in the shower, making the floor a little bit wet. We had a problem with the toilet flush, but it was repaired the same day. Some days there was a sewage smell from the toilet.
• Verified traveler (10/5): Palazzo Paolina Boutique Hotel - Room 204 (28-31/10/2023). Perfect location. Professional, friendly & informative staff. Room spacious & clean. Breatfast is simple but sufficient, the dining room is underground.
• Verified traveler (8/5): Would visit again! - Very convenient location to my conference at the University. Very nice breakfast. Very helpful, friendly staff. Very comfortable bed, great rain shower.
• Mmonkie (10/5): Lovely hotel - An absolutely lovely little hotel. A blend of old and new. From the lobby to the rooms, you will find old murals and floor tiles blended into a modern renovated space. Reception staff were excellent. We had to book the hotel after our flight was cancelled and the receptionist was so helpful in helping us sort things out. She really put us at ease and made us feel welcomed. Location is good. Just off the pedestrian only boulevards of Valleta, next to a supermarket and food court. Room was clean, spacious with a high ceiling and a nice balcony to view the street life.
• Jenny (6/5): - We liked the decor, art, bathroom with huge shower and bidet. Thoughtful provision of toiletries and kit including shoehorn and sewing. It was fun to have breakfast in a cave! Nice breakfast with smoked salmon. Very convenient for city centre. Loved it!
• 27digger (10/5): Awesome stay - First time staying in a room for us 3, we were in the Presidential suit, the room was elegantly set out with clam lightings, colours and original artwork. The bonus of this suit is that you your personal veranda with sofas, sun loungers and a hot tub for four - the very is spectacular over the city. For breakfast which is included in the price you take the lift down to the basement where you have a very wide selection for food from full fried breakfast, cold cuts of meats, cheeses, smoked salmon, cereals, yogurts, pastries - and many more! Plus hot drinks and fresh juices. We were looking around the ground floor at the antique maps of Malta when we got speaking to a gentleman who explained they were originals and dated back to the 1720’s - it turned he was the owner of the hotel, chatted to him for while and he explained he was also the artist to all of the art work hung in the hotel - amazing! Great hotel, central to the city for visiting, lovely to go back to our room and chill in the hot tub - definitely would recommend anyone to stay!! But please leave room for our return!! Lololo
• TracyP855 (8/5): Mini break - This boutique hotel was just lovely, full of charm and history. The room was very clean and comfy and had all the amenities you need. The location is just excellent for the old town. My only small negative is that it’s on a busy one way street so be prepared to be woken up early if you are on a low level room at the front of the hotel with traffic noise.
• janiedmbe (10/5): Great boutique hotel, central location - The hotel is on a narrow street and doesn't look much from the outside. But as soon as you enter, you will be blown away with the decor - the floor is amazing! The staff were very friendly and helpful and gave us some tips on what to see and where to go. We booked the suite which had a rooftop terrace and a hot tub and was absolutely delighted with it. There were loungers and a sofa and chairs which we used when we were watching the fireworks at night. And the hot tub had been filled up and kept covered. The room was very big and had everything we needed. The tea and coffee was kept well stocked and we stored our own things in the fridge. The bathroom was also huge with a large walk in shower. The bed was comfy and the room was serviced regularly. We had plenty of towels and these were changed frequently. The hotel is very close to a large supermarket, shops and restaurants so is ideal if you want to explore on foot. it is also a short walk away from the water where you can boats and taxis to other parts of the island.
• Richard (10/5): - Very central,attractive building modernised to a high standard, friendly & helpful staff, good breakfast.
• Dennis (10/5): - Everything in Valletta was walkable. Many restaurants & markets within a few meters. Hotel breakfasts very good. Bus stop outside hotel with connections to the rest of the island
• Daniel (10/5): - Great location, staff were so friendly and welcoming. Breakfast was good, hotel just not quite as plush as others nearby but really didn’t matter as it was clean, comfortable and we would stay again!
• Lauren (10/5): - Great location and and an interesting building with comfortable rooms.
• Christina (2/5): - The room was very small and dirty. Overall, effected our trip negatively.
• maikens213 (10/5): A pleasant experience in the centre of Valetta, close to everything yet with a private feel to it. - The Palazzo Paolina Hotel has been a great experience. The staff are helpful and friendly, the breakfast buffet was good and the service was overall pleasant and competent. The location of the hotel is super, just a walk from everything in Valetta, and jet no noise from the night life. It almost felt like a stay in a private palazzo :-)
• Tonya (10/5): - Beautiful rooms, very friendly desk staff, great location in Valletta close to dining and the sea. Very good breakfast. Would definitely stay here again.
• Amanda (10/5): - Lovely property, charming and atmospheric, friendly staff and comfortable rooms.
• Elizabeth Jean (10/5): - We had never visited Malta, and I am thankful we choose Valletta, the old capital, and this hotel. The staff welcomed is like family and could not do enough for us as guests. The breakfasts were delicious, and the hotel is a perfect location for finding a dinner spot & tourist site. It’s in walking distance to many sites, including the Cathedral of St. John and the Palazzo de Rocca, which I highly recommend. To save money the host will help you arrange a Bolt ride, much more reasonable than a taxi.
• Michael (10/5): - Just what we needed for a short stay in Valetta.
• Matthew (10/5): - Great place conveniently located to lots of restaurants shops and sites to see. We loved our stay here and would return!
• Rachael (2/5): - Arrived New Year’s Eve. We were given a room next to a noisy lift. It was the premium room which we paid extra for. The receptionist claimed all the rooms were the same. The bathroom kept flooding due to a faulty door. The entire ceiling was covered in black mould due to the extraction fan not working. We reported this to the owners (a father & son duo) to which they dismissed without apology and told us to ‘get out the hotel’ …..imagine if you had a child staying at this hotel breathing in black mould spores? Imagine being kicked out during new year week where it was impossible to get a hotel room because you reported a health issue to the owners? The owners are so rude and can’t accept any fault at their hotel. Really unprofessional. The owner is extremely sexist and only wanted to speak to my husband. Please do not stay at this hotel if you are a woman without a partner or if you have children. I have reported and sent the photos to Expedia.
• siobhan47 (8/5): Pleased with our stay - Location is very good, on a quiet street. Reception and kitchen staff were helpful and friendly. Comfortable bed,although the room was small but adequate . Slept very well. The shower was amazing and everything was very clean. Breakfast was excellent. Very good restaurant Beati Paoli across from the hotel.
• salman (10/5): - Was a nice hotel in a great location, staff was very nice
• David (10/5): - Very nice people here, the hotel is so pretty, and in an excellent location. If you book here you will not be dissapointed.
• Josephine (10/5): - Accesible to the main centre, museums & transport. Quiet area, lovely breakfast and staff, highly recommended!
• Denis-Val (8/5): Stayed at this hotel as it was central, yet the description is misleading - Space is severely limited in Valletta, thus there is high rise ancient hotels and houses, including basements. This hotel is no different. the dining area for breakfast is in the basement, very small, with several passages leading off to single tables, there is even one table in a hallway leading to other small spaces for a table. Being in a basement means no natural lighting. My stay was pleasant, central to the town, yet inaccessible in the sea except for boat trips. Extremely narrow, hilly roads (several so steep the sidewalks had steps) The pictures displaying the rooms are misleading, few "views"; mine looked out upon the rear of other houses/hotels showing waste pipes and sewage pipes - not pleasant. Another illustrated a rooftop terrace and swimming pool, yet this was part of a de luxe room, not available to other guests. Artistic licence? Travel is difficult, walking nearly impossible, no parking near this hotel, bus station is nearby, yet the streets are very hilly. I advise to get a reputable cab service ASAP, as bus timetables are complicated. Valletta is overrun by seversel immigrants, all speaking different languages, few understand English. Food and alcohol are expensive, drinking water in bottles. NO, I wouldn't visit again.
• Jacqueline (10/5): - A great base to discover Malta. Easy access to local buses. Comfortable room with lovely shower. Breakfast options varied and a great start to the day. Staff very friendly & reception always in hand for advice.
• Andrej (10/5): Beautiful place - Fantastic location and excellent staff. Also the hotel itself is very nicely decorated. It was really great being there
• Hannah (10/5): - Great place! Friendly and helpful staff. Perfect location. Clean and inviting. Would definitely recommend to others!
• Simon_of_Oxford (8/5): Very good business-class hotel right in the middle of town - The hotel was perfect for our needs - convenient, quiet, comfortable and right in the center of town - perfect for our two-night stay. I would argue that he hotel feels more like a good quality business hotel than a true boutique hotel - but then the prices are also far from what In would expect for a very unique and boutique hotel experience. This is not intended to take ANYTHING away from the experience of Palazzo Paolina - bed was very comfy, coffee machine worked perfectly, bathroom was spotless etc. Also the reception staff were very willing to answer any questions and give recommendations - they really acted as combined concierge and tourist advisers during our short stay. And breakfast (included in the price) was very reasonable in my opinion, and very generous. Overall I wouldn't hesitate to use this hotel again.
• Andrew (8/5): Quiet comfortable hotel - The hotel is centrally located in Valetta and handy for all the attractions. The room was rather cramped, but nicely furnished and a good bed.
• David (10/5): - Beautiful property and well appointed modern rooms. I would request a room that is not on the ground floor.
• Verified traveler (8/5): We enjoyed it but.. - We had a room facing the back, it was quite and clean, great large bathroom, the location is super central in Valleta, all attractions and restaurants just minutes away. Could be improved: 1. The most annoying is that internet keeps disconnecting every 30 mins or so and you need to reconnect. 2. The window in the room was in the corner and opened to a view of noisy pipes, so basically the room felt like it has no window. 3. The bed and pillows could be a bit more comfortable. 4. During the breakfast you need to ask the suff to serve you any food - how many pieces of cheese, bread... that takes some time if there are few people in breakfast and you just want to get salt or butter. That might be due to covid restrictions, the stuff do wear gloves, but I feel better if I take the food with my own hands rather than them picking it up with the same gloves the handle all guests dishes.
• Matthew (6/5): - This hotel is great in just about every way but has one flaw- there is virtually no noise insulation. This meant neither my partner or I got a descent night sleep on any of the four nights. At around 4:30am every morning we were woken up to the sound of the daily bin collection. We were second floor up too. The underlying cause is the window- it had air gaps to the point where you could see light between the frame even when it was closed- on a night of rain we woke up to water in front of it. I get double glazing is probably not permitted on this building type but failing that a secondary glazing unit would easily resolve. Just to reiterate we were impressed with everything else about the hotel- the cleanliness, the location, the staff, the breakfast, everything else about the room. However, the primary reason we book a hotel is to sleep, and from that point of view it was terrible due to the noise. For this reason, I could not recommend unfortunately.
• Agathe (10/5): - Chambre un peu petite Lit et oreillers auraient pu être plus confortable
• Gerard Kirt (8/5): Brilliant hotel & location - breakfast average - Everything was excellent including the location apart from the breakfast. The food and drink was average. Maybe because of COVID self service wasn’t available instead we had to point at what we wanted and the waitress put the items on a tray - awkward. Staff brilliant and very helpful.

Photos