Maria Antoaneta Residence
Location: Bansko, Bansko, Bansko, 2770, Bansko, BG
Star Rating: 4 Stars
Property Type: Bed and breakfasts
About this Property
Recreational Amenities
Enjoy an outdoor pool, indoor pool, and a complimentary ski shuttle for quick access to the slopes.
Dining and Drinking Options
Indulge in delicious meals at the on-site restaurant, cafe, or through room service. Unwind at the bar or poolside bar with your favorite drink.
Additional Features
Benefit from amenities like complimentary buffet breakfast, free Wi-Fi, and a hair salon. Airport shuttle and self-parking options are available for convenience.
Book your stay at Maria Antoaneta Residence now for a memorable ski vacation in Bansko!
Important Information
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property. This property's New Year’s Eve Gala Dinner is optional, and a fee is charged at check-in to guests who wish to attend. Please note that there are limited seats available, and reservations are recommended. Guests booked in Half Board rate plans who do not wish to attend the Gala Dinner on December 31 will receive lunch on January 1.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Wheelchair accessible
- Picnic area
- Steam room
- Elevator
- Fitness facilities
- Library
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Snack bar/deli
- Turkish bath/Hammam
- Parking (limited spaces)
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Free ski shuttle
- Pool sun loungers
- Free buffet breakfast
- Horse riding nearby
Rooms Available
-
Standard Double Room
1 Double Bed OR 2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Junior Suite
1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Apartment, 1 Bedroom
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
Overlooking the city
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Apartment, 2 Bedrooms
2 Double Beds and 1 Double Sofa Bed
Overlooking the city
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Single Room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Coffee/tea maker
- Shower
- TV
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Apartment, 1 Bedroom, Fireplace
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
Overlooking the city
Layout - Bedroom
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Private bathroom
- Heating
- Fireplace
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Junior Suite, Kitchenette
1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Kitchenette
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Studio
1 Double Bed and 1 Twin Sofa Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Iron/ironing board (on request) and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Guest Reviews
- Laura (6/5): Scruffy and lots of things broken. Also on the wrong side of town for the gondola - There was good apres vibes in the bar on Saturday night It was more like a hosel that a hotel
- Miljan (5/5): -
- George (8/5): -
- Ishay haviv (7/5): -
- Tatyana (9/5): - Расположение от подьемника отличное. Персонал отзывчивый. Магазины в пешей доступности. Уборка на 3.
- Monika Treneva (1/5): - Нищо,напуснахме в деня след като разгледахме всичко Нищо не ни хареса
- ilias (5/5): - Μεγάλο άνετο δωμάτιο, ζεστό νερό όλο το 24ωρο. Σάουνα, χαμάμ. Στην ρεσεψιόν ο κύριος ήταν πολύ εξυπηρετικός. Το δωμάτιο αν και μεγάλο και άνετο θέλει βάψιμο, παντού λερωμένα ήταν. Το φαγητό ήταν μέτριο και κάθε μέρα σχεδόν τα ίδια είχε. Στο δωμάτιο υποτίθεται πως θα είχαμε και φούρνο αλλά δεν υπήρχε. Φωνάζουν στους διαδρόμους βραδιάτικα και δεν είχε ησυχία.
- Boleac (5/5): Pentru cei care au așteptări nu recomand. - Am dat o notă de 5, datorită personalului, care întradevăr vrea și a fost de ajutor la fiecare solicitare a noastră Părți bune ale locației: Mâncarea a avut gust, a fost tot timpul suplimentată, personalul de la servire masă și bar drăguț și serviabil . Locația aproape de Telegondolă. Cald în cameră și apă caldă. Semnal wifi OK. CAZAREA: Curățenia din camere lasă de dorit. Am solicitat la o zi după ce am sosit, un aspirator pentru a aspira vălătuci de praf de pe parchet, întradevăr a venit o doamnă menajeră și a aspirat. Lipsa halatelor de baie. Piscina, deși în poze pare decentă, în realitate este mică, menționez că, hotelul are trei corpuri de cazare, A,B,C. Sauna uscată, este mică, se stă la coadă, sunt două saune uscate, una este dezafectată. Accesul la zona SPA se face prin exterior,cei care stau în corpul C, prin interior. Depozitarea schiurilor se face, pentru tot hotelul, într-o debara, într-un haos și o dezordine dezamăgitoare. Dimineața când se pleacă la pârtie este un haos la ușa depozitului de schiuri. Transportul la Telegondolă se asigură de un microbuz decent. ATENȚIE MICROBUZUL TE LASĂ DIMINEAȚA ÎN FAȚA CASELOR DE BILETE DE LÂNGĂ TELEGONDOLĂ, DUPĂ AMIAZĂ LA ÎNTOARCEREA SPRE HOTEL, TREBUIE SĂ-L CĂUTAȚI PRIN PARCAREA MARE CU PLATĂ DE LÂNGĂ RÂU.😔
- Dspell (7/5): - Basic but good value for money and good location Bed was very uncomfortable and room very small
- John (10/5): -
- Osman (10/5): - Everything Nothing
- Alina (10/5): - Абсолютно всё было великолепно: номер, персонал, еда, отношение к гостям! Спасибо!
- Eliza (8/5): - Location and accesability to gondola, big room Old carpet on flor, not all sauna working therefore waiting time was big, the food can be improved....
- Zekim (6/5): -
- Arkadiusz (9/5): Polecam ze względu na lokalizację, wyżywienie - Dla mnie idealnie, codziennie ryba - śledź na kwaśno, raz w tygodniu ryba, oliwki, dużo mięsa, warzywa owoce, minus pieczywo tostowe którego nie lubię, pobyt dla mnie bez pieczywa :-) - pozostałe potrawy zrekompensowały tuczące pieczywo :-)
- Alin (10/5): -
- Pletea (1/5): Mult stres - Slab,repetitiv Mi au pierdut documentele!!!!!!!!!
- Apostolos (7/5): -
- dragan (9/5): -
- Andrej Josifovoski (7/5): -
- Kylie (4/5): - Very close to the gondola if you are skiiing ! Is only a short walk. If you are a light sleeper wouldn’t recommend, very noisy, can hear many noises above and when people walk through the halls.
- Pedro (8/5): -
- Jordan (7/5): -
- John (5/5): Ok apart from bed issue. - Location Bed on double room was not good. Mattress collapsed on one end.
- Ioan (1/5): Nasol - Mâncarea de loc satisfăcătoare Atitudinea angajaților
- Gemma (3/5): -
- Gabriela (5/5): -
- André (8/5): - Localização Não fazerem limpeza diária do quarto
- Carlos (8/5): -
- RotemC69 (9/5): All in All was good it answer my expectation according to the price - The location was good for our needs The breakfast was a little poor, but diner was OK In general I will come back to the place. The pool was in a different building and we needed to go out in the cold
- Бојан (8/5): Solidna lokacija, dobra hrana, ljubazno osoblje i hladna voda za tusiranje u spa centru. - Ljubazno osoblje. Nije bilo 2 dana tople vode za tusiranje u spa centru. Da bi se doslo do spa centra, mora da se izlszi iz objekta. Naplacivanje iznajmljivanja baden mantila.
- Jashkova (9/5): -
- Lee (6/5): - Location good for gondola No fridge in room , poor quality TV,,
- Cevdet Bulent (4/5): -
- Carp (4/5): - Pozitia locatiei Mobilierul, geamurile, usile, dusurile, piscina, politica parcarii, micul dejun
- Liam (8/5): Great food and welcoming staff - The staff were welcoming and the food was fantastic The loud noise trying to go to sleep and the bed and pillow was uncomfortable.
- Katerina (8/5): -
- Rodolfo (7/5): -
- JOGrady1992 (4/5): Could be a lot better - The location is good and the bar was grand Room was not particularly clean, shower leaked, hard to get anyone to clean room or even get extra towels
- Dr Carla (7/5): The stay was pleasant overall, with the exception that the garbage from the previous guest had not been removed upon my - The location is definitely the highlight absolutely perfect. One of the best features is that the room allows you to prepare your own meals. It comes equipped with two electric cooking plates, a toaster, a kettle, and a fridge, which makes it incredibly convenient and comfortable, especially after a long day on the slopes. The insulation and heating are very good, keeping the room warm and cosy even in cold weather. Having a ski shop and ski lessons available directly in the hotel is a huge advantage. It makes everything seamless and stress-free. The instructors were fantastic, professional, patient, and truly excellent. The room would benefit from a serious refurbishment. The carpet, in particular, feels old and worn, and overall the space would improve significantly with some updating. Cleanliness standards also require attention. While the bed linens and towels were clean and replaced daily, which I appreciated, the general hygiene of the room did not fully meet expectations. Upon arrival, the rubbish in the mini kitchen had not been disposed of, and I had to request that it be cleaned. With improvements in maintenance and housekeeping attention to detail, the overall experience could be greatly Improved .
- Barbara (7/5): Globalement, un bon séjour - Le buffet des repas est très bien géré, varié et équilibré. Un effort est fait sur les plats locaux. Les boissons au bar sont très abordables, sûrement le seul endroit de Bansko avec des tarifs raisonnables. Le personnel très accomodant avec le nettoyage parfois décalé en raison de la présence de notre chien. La literie n'était pas de qualité avec des matelas à ressorts. Les horaires du petit déjeuner sont tardifs et en conséquence nous faisaient prendre du retard pour faire la queue pour la gondola. Les horaires des navettes ne sont pas adaptés le matin ( tardifs) et l'après midi trop espacés pour répondre efficacement aux besoins.
- Djoko Kimov (6/5): -
- Sankin (3/5): -
- Tonita (7/5): -
- Volodymyr (10/5): -
- Daniela (9/5): -
- Aurora Teodorescu (7/5): -
- Yaron (6/5): Good hotel for the value you pay, I would give it 3stars - The hotel is currently in need of a general renovation. The reception area is quite small and lacks space, making it difficult to navigate through the lobby when other guests are present. While the rooms are kept decently clean, they are outdated. During my stay, the TV was non-functional. I reported this to the front desk several times and was promised a technician, but the issue was never addressed. On a positive note, the staff were pleasant and professional, and the breakfast was of a high standard. The spa is also a good facility, though I would recommend visiting before 4:00 PM to avoid the crowds. The hotel needs renovation. especially the rooms.
- Kiriaki (6/5): -
- Marcela (1/5): Mi au pierdut documentele!!!! - Apropierea de telegondola, atat. Cei de la receptie au pierdut documentele fiicei mele!!!!😡😡😡 La efectuarea check in ni s au oprit documentele la receptie. Cand s a efectuat check aut, 3 zile mai tarziu, am predat cheile ,iar buletinele au fost restituite noua ,parintilor, prietenilor nostri,iar buletinul fiicei mele nu a mai fost gasit. Situatia in sine a fost cat se poate de deranjanta, de acolo plecam spre Salonic,unde aveam rezervare. Personalul de la receptie, o managera tare n gura, mincinoasa si total neasumata, ne priveau ridicand din umeri. Am chemat politia, erau 2 politisti bulgari care nu stiau o boaba engleza,asa ca managera a tabarat pe ei si le a povestit in bulgara ce a dorit ea,fara ca noi sa putem intelege ce vorbeau. Le am spus sa verifice pe camere, moment in care managera s a aplecat spre unul dintre politisti si i a spus ca nu s functionale,am dedus asta din semnele si grimasele facute. Unul din domnii de la receptie mi a confirmat,dand din cap, ca intradevar camerele,desi existau nu functionau. Ne au treimis la postul de politie ptr.declaratii. Am pierdut din timpul nostru 3-4 ore,pana la urma am ales sa plecam in ideea ca nu avem nevoie de documente la vama fiind in Schengen. Am ajuns cu bine in tara unde am facut ceea ce era legal sa fac.
- Sladjana (7/5): - The property is near by the ski gondola. Pool and sauna are good. Property has a parking for cars. Everyday is the same breakfast. The apartment has not coat hook. The towels were not changed all six days of our stay.
- constantin (10/5): -
- IOANNIS (1/5): -
- Trandafir (9/5): - Locatia foarte buna, camerele super ok, doamnele de serviciu vin sa faca curat o data la doua zile, mancarea gustoasa si destula.
- Ionela (7/5): - Locatia super aproape de orice, în mod special de gondola, în apartament temperatura a fost foarte ridicata tot timpul, foarte călduros, priveliștea de pe balcon superba. Personalul amabil, curatenie zilnic Băiatul de la centrul de închiriere echipament al hotelului este foarte profi, ne-a fost de mare ajutor. Spa ul foarte mic, presupune deplasarea prin curtea exterioara Micul dejun putea fi mai puțin variat si mai bun calitativ Omleta este cruda tot timpul Cafeaua de la micul dejun este oribila, recomand cea contracost de la barul hotelului
- Tarhan (3/5): - Konumu ve resepsiyondaki personel çok iyi ve güler yüzlüydü. Hayatımda yattığım en kötü en rahatsız yataktı, her gün sırt ağrısıyla uyandım. Yataktaki tüm demirleri hissediyordum. Wifi çekiş gücü çok kötüydü. Kaldığım odada wifi çalışmıyordu.
- Evgeni Solodkin (7/5): -
- Slobodan (6/5): -
- Doron (8/5): This hotel provides a bed and a warm shower and steam after a day of skiing. - I liked the steam room and pool area Excellent breakfast ! Please take room 010 out of service and turn it into a storage room. It’s a bad location having to listen to guests entering and leaving the building wing during all hours of the night.
- Oleksii (6/5): - Good ski rent at the entrance floor Unfortunately, our stay was disappointing due to several service issues. There were no slippers provided in the room; they were only available for an additional fee of €3.50, which felt unnecessary for a hotel stay. Upon arrival, the receptionist was unable to inform us about the parking price and suggested we ask the next day. Later, we discovered that the hotel parking costs almost four times more than the public parking located just across the road (€5–6 per day), which was frustrating and could have been communicated clearly in advance. The most unpleasant experience, however, was with the cleaning staff. They entered our room without knocking. After we screamed, they immediately closed the door and left. When we reported this to reception, no compensation was offered only a “Do Not Disturb” sign was provided upon our request. We believe this situation was handled unprofessionally and deserved a more serious response.
- Harry (5/5): It’s very average the food is poor quality, hot food served in a buffet should be hot, reheating food and letting it go - It was there. It is run down very worn. Avoid the food we had 1/2 board used once out of 5 days the food was cold. Skip the food and pay less for the room.
- Marcus (8/5): Sammanfattningsvis ett prisvärt boende som passar bra för kompisgäng som åker till Bansko för skidåk - Vi bodde här i fem dagar som ett kompisgäng och överlag var vistelsen bra. Rummen var rymliga och fungerade bra för flera personer. Det fanns ett mindre kök som var praktiskt, och sängarna var helt okej – inget lyxigt, men fullt möjliga att sova i. Frukosten var okej med ett bra utbud och mycket att välja på. Kvaliteten på råvarorna var kanske något enklare, men fullt acceptabel. Personalen i receptionen var mycket hjälpsam och serviceinriktad, särskilt när de hjälpte oss på ett smidigt sätt med saker som vi hade glömt kvar efter vistelsen, vilket uppskattades. Hissen kunde fungera bättre och spaavdelningen var mycket välbesökt vid vårt besök.
- Victor (10/5): -
- Bogdan (10/5): -
- veaceslav (10/5): -
- Prokofii (5/5): - Good location near to ski lift. Cheap breakfast. I had agreed in advance that the room would have three separate beds, but upon arrival I was told that there were only rooms with two double beds and there was no alternative.
- Craig (8/5): Very good stay, would stay here again - I have been on many ski trips and was very pleased with the size of the room compared to most rooms I've had during ski trips. Plenty of space and storage for all the things you need to bring. The room had a fridge, plenty of power outlets and balcony which were nice bonuses. Hotel also had ski rental in the reception, spa and pool which were very handy and good. Communication with the hotel prior to arrival was excellent and the staff were very friendly and helpful. The bathroom was a bit dated, shower curtain wasn't long enough which made the bathroom floor wet when the first person took a shower. Noise from the corridor was easily heard when others were coming back to their rooms late.
- Ivo (5/5): Не ми хареса - Близко е до лифта За басейна се излиза навън на студа за стигнеш до него.Пълно с шумни тинейджари,който пречат да се наспиш
- Kristijan (8/5): -
- Nermin (5/5): -
- Lora (10/5): Прекрасно - Не сме получавали по-добро отношение и обслужване Нямам забележки
- Dight (6/5): Great location for a hotel - needs maintenance. - Nice staff. Great location for the ski lift. Shower power was good. Room needed lots of maintenance, no spare pillows, damage to bed, furniture and kitchenette. Sink leaked, shower head was part broken, heater hanging off wall. Noise from other rooms and public areas. Bath room terrible layout Room door was a pain to lock and seemed to be made of a very thin material. The pool and spa were ok but very busy, a system of time control / sessions would make sense when busy. Cleaners didn't seem to do much lots of detailing missed.
- Papadopoulos (7/5): - Η τοποθεσία
- Teodor (1/5): -
- Mirela (10/5): - Camera spatioasa si curata! Piscina aglomerata,dar apa calda.Raportul calitate-pret ok!
- Tudor (9/5): -
- женя конд (9/5): -
- Zeqiri (8/5): Good - Vine and beer in dinner No lot of kind of food
- Castellano (7/5): -
- Aliona (8/5): -
- Viktoria (7/5): -
- Issahar (8/5): Satisfactory and somewhat challenging... - It was very good to get ski equipment right in the hotel. Staff was very friendly. It is comfortable to purchase breakfast and dinners and it worth doing that when it is very cold outside. Room facilities were good to my mind. I bough parking place and it was hard to exit it on 5 in the morning when I had to flight. I asked personnel to take care about it but nothing was done... I would care to clean the ice from the forward parking place because to get to stairs becomes ... challenging. Sound isolation is not good, I knew which languages are spoken in my neibour rooms :-)
- petarkucio (7/5): -
- Stanislaw (4/5): - Not overpriced bar. Rooms need some refurbishment. The barhrooms n
- Sarampoi (6/5): -
- Maria (3/5): Disappointing - Location Outdated, uncomfortable, some of the areas are dirty, bed was dramatically uncomfortable, pillows they gave were old and dirty, the cutlery and glasses in the apartment we had were dirty. Rooms were tiny, with no place to store clothing or ski gear. Some staff didn’t speak any english. This is my 5th time in Bansko, and the place is declining in every aspect, quality of accomodation and services. Truly disappointing.
- Margarita (8/5): - Мил и любезен персонал на рецепция, също и камериерките и човекът в СПА центъра
- Milena (10/5): -
- Teodor (10/5): -
- Lucian (1/5): O vacanță compromisă ! Nu rezervați aici ! - Locația (aproape de pârtie) Formula optima, din experiența vă spun este de a fi la distanță mai mare de pârtie corelate cu rezervare din timp plus un confort mărit la un preț rezonabil ! Si prețul m-au atras ! Am luat un apartament de 3 camere ! Mobila foarte veche ! Personalul nu știa nici românește și nici engleză! Am o grămadă de exemple, dar nu contează oricum! Oricum părea ca nu vrea să comunice ! Curățenia în apartament: o singură zi a venit cineva, din 5 nopți l‐a curățenie! Pe hol, ziua erau multe doamne trecute de 50, angajate, în uniformă, dar degeaba! Doar discutau cu voce tare, gesticulau și atât, se pare ! Micul dejun foarte slab! Deși nu mâncăm mezeluri, ele erau schimbate la culoare din momentul în care erau puse pe bufet, nediversificat , produsele erau de slabă calitate și nu se mai făcea refill după ora 09.00, deși la 10.00 se termina! Cină a fost mai ok, dar oricum departe de ce trebuia să fie! Personalul fără uniformă, numeros, foarte slab pregătit umbla de colo colo fără să pară ca știe ce face ! Nu am făcut fotografii! Nu aveam de ce să fac ! Cine vrea să creadă, crede și fără! Managementul sau patronatul, dacă ar fi interesat făceau demult ceva în a îmbunătății situația! Singurul lucru pe care îl pot înțelege este mobilierul și finisajele, deși vopseau de lemn sau lavabilă nu cred este o avere comparativ cu nivelul afacerii în sine !
- Ahmet (2/5): We had a terrible stay at the Marie Antoinette Hotel in Bansko and would strongly advise against booking this hotel. Th - Nothing Everything
- Bogdan (6/5): Great location, barely acceptable rooms - What is good: - close to the slopes & city center. - shuttle to Gondola and back - the food is OK for a 3 star residence (kids liked it so no argues here) - good wi-fi. - ski service / rental/ school inside the hotel. Really helpful. -good value for money. Well, the whole facility needs major renovations, from the rooms to spa facilities. Rooms are okish but floors and furniture are quite old. Cleaning the rooms is something that is not happening - we stayed for 6 nights, no towel changes no Cleaning, just trash can was emptied each day. The rooms were not fully cleaned this season, dust under sofa and some walls dirty. What really annoyed me was the lack of utensils in tr the kitchenette, nothing besides two glasses.
- Alexoudhs (5/5): - Ήταν κοντά στην γόνδολα Το πάρκινγκ το πλήρωνες extra 10€ την ημέρα της παντόφλες 2€ και το μπουρνούζι 5€ . Η πισίνα ήτανε σε διαφορετικό κτίριο οπότε με αποτέλεσμα να υπάρχει κρύο στη μεταφορά από την πισίνα προς το δωμάτιο όπως επίσης sauna ήτανε βρώμικες αλλά και το πάτωμα γύρω από την πισίνα
- smith (7/5): Glad i booked with the Maria. Great value and hospitality - Food was okay too many kids
- nesic (10/5): -
- Sadhbh (9/5): - Great location, short walk to gondola, near shops and restaurants. Rooms clean and fresh towels given everyday. Quiet at night. Good value for money. Spa nice after a day of skiing.
- Tyszkiewicz (7/5): Grate location but food and facilities need upgrading. - Location, pub and general atmosphere. Food was poor quality especially breakfast. Wasn't too fresh and small variety often cold. Definitely area for improvement. Rooms would need refurbishment and sofa bed uncomfortable.
- Deyan (7/5): -
- Jessica (6/5): Comfortable stay, could be improved - Location Facilities & Check out time, breakfast was not great but overall comfortable stay
- Madalina (10/5): - Locație aproape de partie cu mic dejun generosity, caldura și personal prietenos
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