Holiday Inn Express Niagara-On-The-Lake by IHG

Location: 524 York Road, Niagara-on-the-Lake, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Heated pool
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Standard King Room with Mobility Accessible Roll-In Shower

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard King Room

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Room with Two Queen Beds

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Room

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard King Room with Mobility Accessible Tub

  The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

  The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Joseph (9/5): - Everything was clean and new. Beds were comfortable. It had pool and fitness center. Breakfast was good. Nice shower. Room was nice size Nothing much in immediate area. I asked check out girl for my receipt and she said I had to get it from booking.com which is untrue
• Fadi (8/5): -
• Kerstin Allain (8/5): -
• Mokhtar (8/5): Was good overall but we paid a higher price for the value - Clean and convenient Expensive
• cathryn (9/5): Very nice stay, if too pricey. - Breakfast was very good. Adequate amount of disabled parking. Luggage trolleys were always available. Room was very nice. Window curtains were effective, if difficult to operate. Washroom was clean and well organized. Pool was clean and well kept. Needed more glasses in the room. Window curtains were difficult to operate. No hot tub. No towels in pool area when we got there.
• Stephanie (9/5): -
• Marilyn (10/5): We were there for dance competition so didn't have a lot of time basically really slept. -
• Bruno (9/5): -
• Amanda (8/5): -
• Joy (8/5): -
• Terry (8/5): -
• Bussink (8/5): - Nice clean, fresh enough space in the room Not enough place to have breakfast in the morning.
• Liu (8/5): -
• Williams (10/5): -
• Janice (10/5): We will come again! - We liked the breakfast.It was full of options.We liked how quiet it was with no people running down the halls.The staff was very polite and helpful. The only thing we didn't like was a comfortable chair to sit in.I small table would have been nice to rest our drinks on.
• Amy (10/5): We came to Canada to visit our son at Brock. We try to visit every couple of months. - Breakfast was great! Location was perfect! 20 minutes from everything. N/A
• MORENO (10/5): -
• Vikram Singh (9/5): -
• Julie (7/5): Hôtel confortable entre Niagara on the lake et Niagara Falls - Chambre confortable Plus proche de Niagara Falls que de Niagara on the lake Piscine trop froide pour s’y baigner
• Danny (9/5): -
• Shingirai (5/5): Comfortable and easy - Breakfast could be better
• Sarah (7/5): Great stay near NOTL! - Comfy bed, room was a good size and spotless. We appreciated that breakfast was included! Staff were friendly and responsive. The hotel is easily accessible to nearby attractions. Pool was a little dirty, vent in room was noisy. Would be nice to have streaming services or casting abilities for the TV, especially for those with longer stays.
• Shelley (8/5): - Clean room, comfortable bed, good variety at breakfast, close to outlet mall. Poor internet service.
• Connie (10/5): Excellent location and very clean hotel - Great location and very clean and good pricing. We love the included breakfast . The ladies at the breakfast bar are so friendly and keep it stocked up and clean. Front desk staff was welcoming and friendly. Beds are comfy. Lots of hot water. Everything was great Nothing
• Bill (10/5): - Great value and location! Na
• Damian (10/5): -
• Barbara (10/5): - Everything
• Caitlyn (10/5): It was excellent and conveniently close to the family we were visiting - Breakfast was great and the hotel was overall very clean! N/A
• Samantha (10/5): -
• Manoj (2/5): Must maintain HVAC for comfort sleep - Cleanliness, location HVAC was very noisy , couldn’t sleep
• Julie (10/5): Great - Delicious Minimum seating
• abbas (7/5): -
• Marissa (1/5): - Free breakfast, easy check in. Our fire alarm went off at 130 in the morning, left our room in a panic and when we arrived no one was at the front desk. After waiting for 10 minutes someone finally arrived and made us feel silly for being concerned the literal fire alarm was going off and told us if the building was on fire it wouldn’t just be the alarm in our room. How were we supposed to know? And if an alarm was going off in the building I thought the staff would be alerted to deal with this in a timely manner especially considering it was 130 in the morning.
• Paul and Christine (7/5): - Good location, decent breakfast, friendly staff Bathroom needs a fan, AC is loud
• jayden (7/5): -
• Mario (6/5): Average - Breakfast was wonderful. Some of the staff was extremely nice. Rooms seemed clean. Lots of parking. Air conditioner in room is very noisy making sleep difficult. Reception would not answer the phone a few times when i tried calling them. Staff was somewhat accommodating but we found one staff members to be extremely unprofessional and rude. She showed us another room and then upon us leaving, just vanished, didn't even say bye and was on her phone.
• Denise (10/5): Great stay! - Clean, loved the outdoor patio, lots of parking.
• Laura (8/5): -
• Preet kanwar singh (8/5): -
• GAEL (8/5): - hôtel de bon standing et service "petit déjeuner" de qualité
• Melissa (10/5): -
• Judy (9/5): -
• Dale (10/5): We requested an upper floor away from the elevator and an early check in if possible. The staff were very accommodating - Exceptionally clean!
• Marketa (8/5): - Breakfast was good , good selection. Location and access
• Nancy (9/5): -
• Heckman (6/5): It’s too far from town so we won’t be staying here again if we visit Niagara on the lake. - It was very clean and there were ample towels for 3. The breakfast was very good. It was quite far from the town. The worst part was there was absolutely no written info available. Like where were the nearest restaurants, nearest pharmacy, groceries, etc. No breakfast hours, no house rules, no directions for wi-fi, no local phone numbers for a dr, emergency, etc. No directions in case of fire.
• Kathryn (8/5): -
• Margaret (9/5): -
• Ani (8/5): We had a very good time at your facilities except for the few things that were mentioned above. - Breakfast was good but needs more variety. Also the breakfast sausage tasted terrible, might want to change vendor. The pillows were very uncomfortable, maybe look into memory foam pillows. Also should invest in Handheld shower heads that are not low flow.
• Andrew (9/5): -
• Harlis (10/5): - Perfect location, very well kept. Maid service was outstanding. Staff we're friendly and helpful. Variety on breakfast buffet was excellent. We would definitely stay here again!
• Ada (10/5): -
• Josianne (8/5): -
• Connie (10/5): Centrally located property to Niagara Falls and Niagara on the Lake downtown area. - Friendly staff, cleanliness, breakfast. Nothing
• Susan (8/5): Beautiful area, a little furthur from the town than I thought it would be -
• Pauline (7/5): -
• Susan (8/5): Location means driving everywhere eg Niagara on the lake - Recycle at breakfast would be beneficial Great room size More seating at breakfast
• Bridget (8/5): -
• Bridget (8/5): -
• Melo Traslaviña (7/5): Bien en general - La comodidad y vista de la habitación. El desayuno debería ser mas variado, siempre ofrecieron lo mismo durante mas de 5 días. Deben tener mas variedad, mas frutas.
• chihhsun (8/5): -
• Sana (10/5): lovely - clean and great location. n/a
• Lisa (8/5): - Close to highway There was a ventilation issue - it turned on every 30 minutes or so in the room - so loud!
• Campos (10/5): -
• Bernie (8/5): -
• Nadine (8/5): I don’t have any complaints except no water in the room otherwise everything was good - Clean and comfortable The way to reach the hotel
• Aaiyaz (10/5): -
• Aravinda (10/5): Fresh and rejuvenated. - Clean and friendly. One of the best hotels I stayed so far.
• Nazmul Arefeen (9/5): -
• Connie (10/5): Would definitely stay here again - Proximity to highway Breakfast included was awesome Nothing
• WTraveller-1983 (10/5): Usual 'go to' when visiting family in the area. - Another outstanding stay. Usually stay at this hotel when visiting family - and it never disappoints. The rooms are very well equipped; clean and comfortable. Good and reliable wifi throughout the complex. Would highly recommend!
• Jean (7/5): It would have been perfect stay should the management focus on the safety converns of their guests with disability. - The staff was accomodating and the rooms wa roomy for our group. The wheel chair accesible rooms was a disaster. The walk on shower wasn’t build for disable people to shower as it was built flat causing water to flood on the bathroom floor. It was a waste. The shower curtain for the disabled tub was good but curtain was so short causing water to drip on the floor, safety issues.
• Elyse (10/5): -
• Mohammad Anis (9/5): -
• Ulrike (9/5): -
• Salwa (10/5): -
• Marc (8/5): ok - le petit dejeuner etait pas terrible
• Marcelline (10/5): The staff was polite, the room was clean and spacious and the breakfast was enjoyable. Will definitely stay there again. - The room was spacious and clean. Would suggest that they put wine glasses in the room.
• Sawh (8/5): It was a very comfortable one night stay. Value for your money. - The room was very clean and comfortable. Staff was very friendly and helpful. Excellent location for shopping and restaurants. It was difficult to access, not clearly defined using the round about..
• Pacheco (9/5): - Clean room, good hygiene, breakfast time good and food good. Localization
• Leslie (10/5): Appreciated the facilities. Great weekend for my daughter and i - It was very comfortable and clean. Perfect location for the mall! NA
• Sammie (10/5): -
• Nicole (10/5): Great place, great locaiton. - great amenities and personel. The breakfast is extremely basic.
• Juan Carlos (10/5): -
• Gregory (9/5): - Very clean hotel
• Angela (9/5): - Clean, comfortable & breakfast included. The Woman who works the breakfast is an absolute sweetheart and very hardworking!! A little far from the theatre
• 杨 (8/5): -
• Chloé (8/5): Bien pour une escale autour des chutes du Niagara - Bon emplacement proche de Niagara on the lake, des chutes, des outlets et des axes routiers, Propre et confortable Petit déjeuné basique
• Jeannette (8/5): -
• Daria (7/5): It was good not amazing - Location Price Didn’t have Nespresso machine in room No wine glasses already in room No bottles of water complimentary
• Roger (10/5): Wonderful stay it was everything we expected and more. - Beautiful room, very quiet,modern, great bed. The view from5th floor was excellent. The breakfast was excellent and the staff worked hard to keep everything fresh and clean. Everything was excellent.
• Montesano (10/5): -
• Olivier (9/5): -
• Bonnie (9/5): -
• stephens473 (10/5): Good Find - What a great find , a beautiful new and modern hotel,only a short drive from Niagara Falls. Large well lit car park and close to various amenities. The staff were very welcoming and recognised my membership status. We had a large room with two huge beds , sitting area , small kitchen with fridge , microwave , large desk and buffet ,the shower room was very modern with great toiletries ,the whole suite was spotlessly clean. We used the pool a few times ,it was warm, spotlessly clean and plenty of towels. Breakfast had a good selection of cereal ,pastries and cooked food and again friendly ,helpful staff.
• Donald (9/5): Had a good visit in the area. - It was very good and there was a good selection. The area was very crowded. Difficult to find a seat together with wife.
• Cynthia (9/5): We enjoyed our stay - The first morning for breakfast wasn’t impressed because of the home fries and sausages. I put the English muffin through to toast 3 times and still didn’t brown.The second morning for breakfast was impressed, wonderful with bacon and egg with cheese in the middle. Loved the coffee and staff are very nice. The sausages and home fries could of been better quality. Your pool needs cleaning for sure but enjoyed it.
• Ginger (10/5): -
• Ruth (10/5): -
• Michael (8/5): Comfortable stay - The hotel was very clean Good location for our purpose

Photos