Hotel Montchalet

Name: Hotel Montchalet
Address: Via Paul Grohmann 97, Ortisei, it

Location: Via Paul Grohmann 97, Ortisei, it

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation and Dining Experience
Hotel Montchalet, nestled in Ortisei, offers a gourmet restaurant, spa center, and stylish rooms with modern amenities like flat-screen TVs and minibars. Unwind in the indoor pool, outdoor hot tub, or seating area in select rooms.

Convenient Services and Activities
Enjoy free shuttle service, WiFi, and use of bicycles. Indulge in room service, hairstyling, or physiotherapy. Explore the area with ski pass sales, ski storage, and options for skiing, cycling, and hiking nearby.

Relaxation and Adventure Await
From the private bathroom with premium toiletries to the picturesque surroundings near St. Ulrich - Seiser Alm, Hotel Montchalet promises a memorable stay. Book now for a perfect blend of luxury and leisure.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Massage services
Packed lunches
Ski storage
Currency exchange
Hammam
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Allergy-free room
Kid meals
Heated pool
Public transport tickets
Pet bowls
Steam room
Beauty Services
Pet basket
Happy hour
Supervised childcare/activities
Ski storage
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Free beach shuttle
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Japanese garden
Secured parking
Garage
Health or beauty spa nearby
Ski lift privileges
Snow sports gear
Swimming nearby
Bicycle-friendly property
Electric bicycle charging station
Vegetarian menu options available
Accessible shuttle
No accessible shuttle

Rooms Available

Deluxe Suite with Spa Bath

This suite features a hot tub, spa bath and sauna. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace, this suite also features a private entrance, a minibar and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Sauna
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
Gold Suite with steambath

1 King Bed and 1 Queen Sofa Bed
646-sq-foot room with valley views

Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet; cribs (surcharge) available on request
Comfort - Daily housekeeping, heating, and heated floors
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Heated floor
Platin suite with steambath and bar area

1 King Bed and 1 Queen Sofa Bed
861-sq-foot room with mountain views

Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchen with coffee/tea maker and electric kettle
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping, heating, and heated floors
Accessibility - Hardwood flooring in room
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Heated floor
VIP Suite with Spa Bath, Turkish bath and Sauna

This suite has a balcony, sauna and seating area. WiFi is free.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Sauna
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Hand sanitiser
Standard Double Suite

Boasting a private entrance, this suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a balcony, this suite also features a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Hand sanitiser
Suite with Sauna

This suite's standout feature is the sauna. Boasting a private entrance, this suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. This suite has a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels and a terrace. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Sauna
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Hand sanitiser
Standard Suite

This suite has a kettle, seating area and flat-screen TV. WiFi is free.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Hand sanitiser
Suite with Terrace

This suite features a balcony, seating area and outdoor hot tub. WiFi is free.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Hand sanitiser
Comfort Suite with Turkish Bath

This suite has a balcony, mini-bar and tile/marble floor. WiFi is free.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Hand sanitiser
Comfort Suite with Spa Bath and Garden

Guests will have a special experience as the suite features a hot tub. Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Featuring a terrace, this suite also offers a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Hand sanitiser
Suite with Mountain View

This suite has a mini-bar, cable TV and kitchenette. WiFi is free.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Pool towels
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Key card access
- Hand sanitiser

Guest Reviews

natalia (10/5): -
David (10/5): We will be back….. - Everything is absolutely perfect. It is expensive but the service and quality of the hotel and accommodation represents the price tag correctly. Had to wait 30 mins for the van once but not the hotels fault. There was a lot of traffic.
Campanale (10/5): Meraviglioso - Pulizia accoglienza posizione
Hamdan Rashed (10/5): - الموظفين في قمة الاحترام والتواضع وخدومين الطريق إلى الفندق
ALEXANDRE (9/5): -
Ammar (10/5): - الموظفين كلهم محترمين ومتعاونين والفندق جميل جدا
Celal (9/5): -
Rachel (10/5): One of the most magical stays we’ve had. - Everything about the hotel was amazing. My husband and I both said this was one of the best hotels we have ever stayed in. The hotel had such a unique charm to it and the decor was absolutely beautiful. The staff were so helpful and always available. We loved the spa facilities especially the outdoor hot tub and in door pool. The views were so stunning from every angle of the hotel. In addition the shuttle service was so easy and fast. We recommend this hotel to anyone coming to Ortisei. We will definitely be back. Would have liked a hotter hot tub
Sara (10/5): Fantastic staff! Made our trip extra special - The location of this hotel was perfect for us-close enough to town for an easy walk but far enough out to be quiet. The hotel was very clean and we loved the amenities, especially the in-room sauna which easily accommodated our family of 5. There were also little touches like sweets and herbal tea nightly in our room and washing the windshield of our rental car before we checked out which were so nice. Best of all though was the exceptional staff! Thank you to all of you for making us feel so welcome. Layout was a little confusing at first but not a big deal.
avi (10/5): הייתה לי חופשה מושלמת - את הצוות. אנשים נהדרים! הייתי חולה והתאמצו למצוא לי רופא. תמיד מחייכים ונעימים. המקום נקי מאוד ומסודר לא אהבתי שיש ילדים. המקום לדעתי לא מתאים לילדים קטנים.
Nicolo (10/5): -
Stefano (10/5): Tutto al massimo - Tutto perfetto. La cura dei dettagli è da evidenziare Nulla
Saad (10/5): -
Nicholas (10/5): Highly recommend! - Beautiful, top tier boutique hotel with gorgeous decor and a fantastic spa. Super friendly staff. Beautiful location.
meshaal (10/5): -
amthal (10/5): -
nawal (10/5): - حسن الاستقبال / الخدمة/ الفطور/ تسجيل الدخول بيسر وسهولة وكذلك الخروج وعندما أخبرناهم بالفطور بموعد ميلاد أختي أحضروا لها كيكة مع شمعة بمبادرة جميلة منهم لا يوجد
Mark (10/5): 5 star hotel, with exceptional amenities and service. Definitely recommend this hotel. - Superb hotel! Perfectly located in the small town. Service from the staff was impeccable. Very cosy hotel and highly recommend it. I appreciated the ride into town with driver, nice touch. My only negative comment would the lack of views from the hotel and room. Such an incredibly gorgeous area of SudTirol, with exceptional views everywhere you go. However the hotel is tucked away on a tight street and my room with terrace and hot tub had no views and lacked privacy from other rooms.
Giacomo (10/5): -
Paul (9/5): Memorable stay in a luxury hotel - Fabulous room and luxurious amenities on site. We loved our stay here. Nothing
Paul (8/5): -
Ahmed (10/5): - The staff where very helpful
Rylan (10/5): One of the most incredible hotels we’ve visited - One of the nicest hotels I’ve ever stayed in. Loved the electric decor and the modern room. The staff went above and beyond, unloading and loading our car and giving us a great tour of the facilities. The breakfast was incredible. Can’t say enough good things about this hotel
flaksman (10/5): The best hotel of the trip. - The hotel was perfect highly recommended. Very high level of service and an excellent staff. Everything was excellent, not a single bad word to say.
fajer (8/5): Everything was perfect since we arrive specially the staff! - Elegant & cozy Needs more lights in the room
Stadler (10/5): You won’t be disappointed - Very modern hotel with a chic design while maintaining a warm and cozy feel. Staff was excellent- they do all the big and small things very well. It’s a little farther from town but this ended up being a plus. Very quiet and the hotel offers a very comfortable and quick shuttle to town upon request. Highly recommended and I’m a hotel snob.
Keith (9/5): -
Julie (10/5): - The best stay ever! Great room, wonderful food, excellent staff! All the little touches were exactly right!
Beth HISERT (9/5): Amazing! - Beautiful accommodations in a beautiful setting. Exceptional staff, Paulo the bartender made it very enjoyable with great advice on hiking! Too much odor, diffuser smells in the air for such a naturally beautiful place. Pizza was delicious, restaurant food not as good as expected.
Jim Lee (10/5): If you are looking for “peace, luxury and attention” this is the place. - The staff was above and beyond. We have stayed at many Four Seasons hotels / luxury hotels and this staff was “authentic” not “in your face” but noticed when you needed their services. We will most definitely return multiple times. It truly was worth our “time”. Luica the manager of the main restaurant…..they are blessed to have her, she is truly caring about “you”! Bath / shower towels could be better
yousif (10/5): موقع مميز واطلاله رائعة - الموقع جميل و مميز و الفندق ومرافق الفندق جميله والموظفين في الاستقبال رائعين .. شكرا للجميع لا شي
Laurent (10/5): - Hôtel exceptionnel et personnel très sympathique et attentionné. Chambre très spacieuse avec jacuzzi sur la terrasse pour nous !
Nicholas (10/5): - Beautiful hotel with great service from staff.
Kaho (10/5): - 設備は申し分なく、スタッフはホスピタリティに溢れていて最高のステイができた。ゴンドラ乗り場や街の中心までのシャトルサービスも非常によかった。なし。
Shula shelley (10/5): מושלמת!!! - המלון פשוט מושלם, צוות אדיב, סבלני, חייכן, תמיד מוכן לסייע, להציע. החדר מושלם , ארוחת הבוקר בקונספט מיוחד לא כמזנון אלא כבחירה מתפריט והגשה עד לשולחן ע"י מלצרים. הכל טרי, טעים, מיוחד. ממליצה בחום!!!. המלון נותן שירות הסעות לכל מקום בעיר הלוך ושוב ללא עלות. פשוט מומלץ בחום!!!
Andrew (10/5): -
Barb (10/5): -
Francois (10/5): - Un des meilleurs hôtel que j'ai visité à vie! Juste WOW!
Marco (10/5): -
Renato (10/5): - Gorgeous boutique hotel every think you can ask for
Callum (10/5): -
Rai (10/5): - Incredible Hotel with superb facilities. Staff were exceptional in their professionalism and hospitality.
Ian (9/5): -
Bridgette (10/5): Relaxing mountain spa - This was an amazing hotel in Ortisei. It is up on the hill, so you get the peace and quiet but still walkable to all of the shops and restaurants in Ortisei. We were greeted so warmly by every staff member and it seemed every staff member knew us and where our room was, which car was ours…. You name it!! Everything down to cleaning our windshield and leaving us a bag of treats in our car was just fantastic. What a special hotel we will never forget and hopefully be back to!! Nothing! Seriously we talked about it and this was an amazing hotel and experience and you will not regret it!
Ahmed (10/5): جميلة جداً - موظفة الاستقبال sara كانت رائعة ومتعاونة جداً جداً جداً لا شيء
Liam (10/5): Thank you for the stay and hospitality. We would definitely be back here. Perfect in every way. - Location and hotel and staff were everything and more! Perfect place to stay and had the hotel shuttle any moment we needed to go anywhere.
Abdallah (10/5): أجمل فندق سكنت فيه بلا منازع - الفندق جميل وممتاز من ناحيه المرافق والموظفين والمواقف والأكل ممتاز ما يستاهل بقوه ان الواحد يسكن بهذا الفندق أعطيه 100/100 الفندق لا يوجد
GG13 (10/5): Excellent 5 star hotel with amazing facilities - Amazing hotel, excellent facilities including the breakfast, easy parking in their garage and above all very hard working & awesome staff! Oh yes and heated and very convenient indoor pool. Attention to detail in everything they do is commendable. Simply the best! No cons other than the little out of center location. Fitness center could be a little bigger, it was little hard to use the technogym kinesis because there was literally no roomn in front of it. May be remove one of the treadmills and make some room in front of it? Regardless, we would stay there again, no doubt!
Giuseppe (9/5): - Piscina e camere Distanza dal centro
Zhengyi (10/5): 非常好的体验 -
mohamed (10/5): It was great wonderful - It was great wonderful It was great wonderful
Arvid (10/5): Don’t miss this hotel - Hands down one of the best boutique hotels I have stayed in with great attention to detail and personal service Nothing
Courtney (10/5): Loved our stay because of the exceptional customer service from all the staff throughout our stay. Really enjoyed havin - Friendly Staff with pleasant attitudes and excellent customer service. Really liked the private outdoor whirlpool terrace that our room had. A bit too small and expensive
Fahad (10/5): Exceptional -
Vitaly (10/5): Exceptional - all, the best hotel in the mountains of Italy Nothing
Gary (10/5): A fun packed relaxing weekend, great friendly staff and amazing facilities, we would return. - The staff and the facilities The shuttle service should run until 10pm to enable people to eat out without the worry of getting back.
Nayef (7/5): Good -
Christiana (10/5): Best hotel ever! - Everything! The facilities, the design and feels of this Hotel are beautiful. Staff is extremely professional and polite, definitely most polite staff we’ve ever come across in hotels. Eager to assist us with finding ski instructor, driving us with shuttle etc. Rooms are outstanding. Nothing
Frederic (10/5): Awesome - Cozy, comfortable, awesome staff, upscale Nothing
Mohammad (10/5): Exceptional -
Gene (10/5): Exceptional -
Audy (10/5): I will be back next winter - A luxurious hotel with comprehensive services. The staff expertise is truly wonderful and elegantly. The place is absolutely gorgeous. Basically, the hotel gives you a romantic and warm atmosphere at the same time Nothing
Yuliia (10/5): Exceptional - Everything was top-notch! The restaurant menu could have been better , however, it’s a minor thing
andygG6836IH (10/5): Extraordinary! - My husband and I spent 3 wonderful nights at Montchalet and intend to return in the future. We had the room with the Steamshower and 2 balconies and thoroughly enjoyed our stay! I can not say enough wonderful things about the staff - from the driver of the shuttle, the receptionists, bartender, masseuse and especially the wait staff in the restaurant! They felt like family by the end of our stay. Their attention to detail and service is first class! We ate dinner in the hotel all 3 nights, with the last night being room service, excellent each time. We found the selection on the menus to be excellent. Breakfast was delicious and loved the variety. Can not say enough good things about Montchalet.
Fahad (10/5): the whole place was perfect. friendly staff, cozy room and amazing views - the whole place was perfect. friendly staff, cozy room and amazing views none
Nasrin (10/5): Exceptional -
Mariia (10/5): Exceptional -
Khaled (10/5): Exceptional -
Faisal (10/5): amazing - everything nothing
Agne (10/5): Exceptional - Amazing hotel!
Kariel (10/5): - Easily the best hotel we’ve ever stayed in. Five stars means five stars here. The staff are on hand for everything you could ever need and more. Rooms are huge and spacious, breakfast is plentiful, and the shuttle service is a huge help. Had the most incredible stay - not a single thing to fault!
davidsE31GI (4/5): Will never stay here again, nor recommend this place - We stayed here with our family and had 3 suites. The property is nice and most of the staff are great. The issue we had was when our grown daughter and her husband had problems with the air conditioning and their suite not getting cold. They called the front desk and the staff attempted to fix the problem and gave them portable units. The portable units did an insufficient job cooling the place. The following morning our daughter went downstairs to the front desk to discuss what could be done, and immediately out of the back room a woman walked out SCREAMING at them! She said she was the manager, and would not let them speak. The worst part of the ordeal was that we found out that she WAS THE OWNER, so we know there will be no action taken to correct this abusive behavior. The only reason we did not give a worse review was that the staff apologized for her behavior and one staff member commented that they had never seen anything like this in all their years in the hospitality industry. Our family vacation to this supposed 5 star hotel went from something we all cherished as a family to one of disappointment. I should never in good conscience recommend a hotel/resort where the owner is mean and abusive to guests. Bottom line is it’s impossible to fire the owner, and therefore we will never return!
Kukkyeong (10/5): Amazing, amazing and amazing!! - Everything was perfect, we couldn’t have asked for more. Very clean and nice room with great room services. Every staff we met were friendly and attentive. We loved staying at Hotel Montchalet - the best hotel we’ve ever visited ☻
Cricket002 (10/5): amazing stay at this luxury boutique hotel - My family and I had an amazing 2 nights at this luxury boutique hotel and cannot recommend it enough (we were bummed our British Airlines flight delayed us a night- bc the hotel is that great!) The staff is super courteous and welcoming. The room was large and extremely comfortable. The amenities were great! All the expectations you’d want in a luxury hotel. The cons: our shower room has no door. This was uncomfortable for my pre-teen daughters. The guests jacuzzi is small. Only fits around 4 people. And the menu could use more options. Despite these minor cons, we will definitely make this our go to spot for Ortisei.
Maureen (9/5): Superb -
Linda (10/5): Fantastisk hotell - Anbefaler dette hotellet på det varmeste. Eksklusiv stil, hyggelige ansatte, god og varm atmosfære. Kvalitet i alle ledd, vi følte oss så velkomne. Nydelig mat, god vin og frokost.
Rashed (10/5): Exceptional - Every thing about this property was perfect, the staff location, and the room Nothing
Arthur (10/5): - Best hotel I’ve ever stayed at. Beautiful room and the service was amazing! Stay here!!
Yuan (10/5): The experience in MC hotel is really beyond my expectations, excellent facilities and their service is top level. - Excellent service provided by every staff member.
Zachary (10/5): Beautiful stay with very pleasant staff - Beautiful property with plenty to do! Will come back someday.
Mohsen (10/5): Hospitality, great service, amazing location - One word Prefect hotel from check-in to check-out, one of the best hotels in Europe. None
katiesteibelt (10/5): Superb hotel - My husband and I had the most amazing 4 nights at this small luxury boutique hotel and can not recommend it enough for anyone looking for a base for their stay in the Dolomites. First of all the staff at the hotel are amazing, Sara at the front desk was so helpful and knowledgeable with giving us all sorts of recommendations including restaurants and hikes and answering all of our questions. Our room at the hotel was large and extremely comfortable. Yes there was no AC but it was perfect to sleep with the windows open and have the lovely fresh mountain air keep us cool at night, the hotel did offer us a portable AC when we asked but we choose to have the windows open instead. We used the free shuttle service to get dropped into town a couple of times which was a nice touch and they even dropped us at the neighboring village one evening. Saying that the hotel is close enough to center of Ortisei to walk even if it is up hill on the way back. We didn’t eat at the hotel in the evenings but the breakfast each morning was delicious with lots of options and the staff were great as well. Overall a fantastic stay and a lovely hotel!
AlexTedje2017 (6/5): Charming Hotel but would not return... - The hotel is small but very well curated. I got the room with the cinema and jacuzzi and I must say it was a great room, and very comfortable. Apart from the heating which we could not lower so it was very very warm and we had to sleep with the windows open. The staff was friendly especially the staff that would bring us every day to and from the ski lifts. The service was great. We were there for New Year's and we did not opt to join the Gala dinner, but they forgot to mention that if you did not join the dinner you would not be able to eat since restaurant and bar were all taken for the dinner. So we ended up eating in our room - having to order from the room service menu. They even charged us for it when we paid half board...it would have made sense if they either made it mandatory or they make sure to take care of those guests that do not want to participate...We were very disappointed by the food, with the money you pay to stay here you would expect a certain level but unfortunately it was quite mediocre and sometimes quite ridiculous ( my veal cutlet was like the sole of a shoe...) I save the best for last, at the bar we were told we could not play cards with our child (if every hotel in the world we have never experienced this - one would think they would want people to stay at the bar and order drinks..) since it was not "cool" to play cards in their bar when there are people ordering 1000 euros worth of champagne....Unbelievable..I have been to the best hotels in the world where people spend much more and no one dared tell us we could not play cards at the bar. Frankly even though the hotel is charming, and the rooms nice, that is where it ends. I would not return.
Tve2012 (6/5): Beautiful boutique hotel with room for improvement of the restaurant - Let me start with the strong points: the small hotel is beautiful, it looks great from the outside, the bar has a coolness to it, the pool is gorgeous, the spa is of a high standard and the room that we stayed in was also very pleasant, with a jacuzzi outside and a sauna and haman. The beds are good, nice big tv. Everything you expect from a luxury boutique 5 star hotel. Lastly, the staff is very helpful and kind always with a smile. Particularly the drivers that bring you to the ski lifts and the sommelier are very attentive. Then the points that unfortunately drive my overall impression: First and foremost the food is very average, the breakfast is limited in choice and for an inclusive half board to have to pay 10 euros for avocado, no home-made jam, limited selection and variety of bread is below my expectations, especially as this hotel is quite pricy. The dinner is very disappointing in choice, variety and quality. We were there on new years eve and didn’t want to join the 300 Euro extra charge per person for a long sit, but preferred to do our own thing. Consequently, we were charged for the burger we asked for, which was added to the bill (despite our half board). The charge was only reversed after we asked. We didn’t feel particularly welcome on that evening. Then the bar man told us on the first day that we couldn’t play cards, because if someone cool would come in and order a 1000 Euro bottle of champagne they wouldn’t appreciate us guests playing cards in the bar. I found it hard to overcome my first impression of the staff at the bar, even though the rest of the stay they were very pleasant. So summarizing, despite the pleasant staff and the beauty of the hotel we didn’t really feel very welcomed and I find the price not in balance with what is offered, particularly the food.
Alison (10/5): Our favorite spot in the Dolomites—such a treat! - Montchalet's rooms and grounds are stunning. Everything is very well appointed. The restaurant offers delicious food, but the heart of town is also an easy walk from the resort and they'll give you a ride if you only want to do the downhill! Not the mention the staff at Montchalet were wonderful communicators and made our stay extra special. Nothing. Everything was wonderful.
Alok (10/5): Excellent Stay - Such a great stay! BEAUTIFUL hotel and very friendly staff!
Husam (10/5): Exceptional -
Ali (10/5): highly recommended - really Every thing wonderful Nothing
Simon (10/5): Absolutely perfect, a seriously boutique and luxurious hotel. Would go back again. Everyone delivered a high level of se - 5 star service and facilities.
Jennifer (10/5): - Hidden Gem. Our room was amazing, large front deck overlooking Olesei valley and village; large back deck overlooking forest. Room was oversized with amenities; property and staff was top notch. Located just up the hill, beautiful walk along a pedestria path to the village below.
Barry (10/5): Exceptional - Great breakfast Helpful staff. Great, clean hotel and loved staying there. A bit further from town than the other hotels...but an easy walk or transport provided by hotel shuttle
Barry (10/5): All good. Everyone very attentive and helpful - Beautiful setting up. The hill from town. Quiet small boutique hotel w 16 room on site.
Yan (10/5): Perfect holiday escape - Excellent service and friendly staff Would be Breyer to see more sustainability efforts
Scott (10/5): Exceptional -
Barbara (9/5): Superb - perfect stay only downside were the beds, mattress not great. but everything else was perfection
Jose (8/5): Very good -
Anthony (10/5): Very satisfying and relaxing. A wonderful experience in every respect. Beyond expectation. - The staff was amazing. Super hard working, extremely pleasant and helpful. They handled everything and made every effort to ensure our comfort. Nothing. It was perfect.
Lihi (10/5): Exceptional -
Dthard88 (10/5): MUST STAY if you are planning a trip to the Dolomites ! - Second time my wife and I have stayed. Will not be the last ! Staff is amazing and super accommodating. Rooms are extremely nice and have an updated feel but the service is what stands out for us. We have stayed at other places with 5 stars but have to say Montchalet steals the show. Can’t wait to visit again !
Daugird (10/5): Exceptional - The staff were excellent, the facilities were wonderful, the spa was refreshing, the breakfast was wonderful.