Avalon Guest House

Location: 7 Upper Rock Gardens, Kemptown, Brighton, England, BN2 1QE, Brighton, GB

Star Rating: 3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 10:00 AM

Instructions: Guests will receive an access code.

Amenities & Facilities

• Free WiFi
• Multilingual staff
• Smoke-free property

Rooms Available

• Deluxe Double Room, Ensuite

  1 Double Bed

  194 sq feet

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Memory foam mattress
  • Weekly housekeeping provided
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Visual fire alarm

• Standard Triple Room, Ensuite

  1 Twin Bed and 1 Double Bed

  194 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Streaming services

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Wardrobe or closet

  Comfort - Heating and fan

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Fan
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap

• Comfort Double Room, Private Bathroom

  1 Double Bed

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, towels, and shampoo

  Practical - Wardrobe or closet

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Shampoo
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap

• Panoramic Double Room, Ensuite

  1 Double Bed

  161 sq feet

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Iron/ironing board and wardrobe or closet

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Memory foam mattress
  • Weekly housekeeping provided
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Visual fire alarm

• Standard Double Room, Ensuite

  1 Double Bed

  108 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board and wardrobe or closet

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Memory foam mattress
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Visual fire alarm

• Standard Single Room, Ensuite

  1 Twin Bed

  108 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker, electric kettle, and free bottled water

  Sleep - Memory foam bed, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board

  Comfort - Climate-controlled heating

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Blackout drapes/curtains
  • Free WiFi
  • Memory foam mattress
  • Weekly housekeeping provided
  • Bedsheets provided
  • No housekeeping
  • Soap
  • Visual fire alarm

Guest Reviews

• Luke (2/5): - The room smelt damp/mouldy! The walls looked like they had stains on them. The bathroom mirror was dirty, there was what appeared to be toothpaste on the tiles next to the sink. There was a slug in the shower. The flooring was in need of replacing! Generally not worth the money!
• Jamie (2/5): - BED BUGS I tried to check in at 8:20 PM and had to call the number on the door for about 10 minutes before anyone answered. Eventually, I received the entry code via WhatsApp, which worked, but it was not ideal after a long day. Once inside, the entire place smelled strongly of fresh paint. My room had a dirty ceiling, and I found used dirty underwear under the bed, which was extremely unhygienic. The bed was also very itchy, and later that night around 11:40 PM, I felt something crawling on me. It was a bedbug. I spent the next two hours checking my clothes, sheets, and luggage. Didn't get much sleep after that.
• Verified traveler (4/5): Walked out, didnt stay. - Very different to enter the building and allocated room. Very disappointed with the state of the bedroom & bathroom. Scuffed walls, broken window, wardrobe with no hangers, no hot water, broken ironing board, no water pressure. Very badly maintained. Needless to say we didnt stay overnight, left within minutes of eventually entering the hotel room.
• Louise (6/5): Basic accommodation - The email to check in informed us that it was self check in facilities. On arrival, we were suddenly stopped entering the hotel (after using the code emailed to us for entry) by two men, that appeared outside of the hotel - this took us by surprise but they asked if we were guests, which we confirmed we were. Once in the hotel, we entered our room and it was in quite poor condition/decor. The bed was relatively comfortable and sheets appeared clean. After waiting for nearly 10 mins, the hot water finally kicked in so we could shower. The shower gel provided in the bathroom was really nice. The hotel during the night was quiet considering the location but did smell of weed despite having clear no smoking signs around the corridors and on room doors. Overall it was not awful, I wouldn't stay there again though as the room and facilities were not good enough for the price we paid to stay there.
• M (4/5): An unmanned, bare bones option in a cute area - The room was basic, furnished and refurbished to the cheapest of standards without even a mixing tap in the bathroom. Bedlinens, though clean, were stained and unsightly. The mattress felt old and worn, though I profess I slept fine. For a bare-bones basic place to sleep in trendy Kemptown, you get your money's worth (e.g. it was less than half the price of any other option I found). Several buses service the area and it's only a block from the coast. The major problem I had was not receiving entry instructions as the "hotel" is unmanned, requiring me to reach out to the very helpful third-party service contractors on WhatsApp and delaying my check-in, thus causing me to arrive late at an event I was in town for. Furthermore, my access request had been ignored and I was assigned a room up many stairs when I had specifically requested a lower floor due to limited mobility. Although this was rectified by the third party service contractors, again the massive inconvenience delayed me and could have been avoided.
• Richard (6/5): Not terrible but pictures need updating. - Some of the reviews of this place are a little harsh. We stayed in Room 8 on the top floor. The hotel is a little dated and could do with an upgrade and repaint. I think the issue is that the picture they have on here are probably taken a while ago. The room and bedding was clean and we had hot water for the shower at all times. The keyless entry for the main door and room is very useful and save you having to carry a key around. If your looking for cheap hotel with no frills this is one to consider but do not expect too much and certainly not what the images show. But I would rule this place out just because of that. I would suggest that the hotel updates the pictures and that way the reviews wouldn’t be so bad.
• Christopher (2/5): Terrible, disgusting, do not book - Seemed like a complete scam. The photos bore no resemblance to the location. When I booked, the receipt showed a certain street address, but the day before arrival I got an email with a different address. No staff, no lobby, just key-boxes. Carpets were stained and ripped. Room was tiny, dirty and stifling hot. To finish it off, the toilet had not been flushed, meaning that there was either no cleaning at all (so presumably the sheets had not been changed either), or the cleaning was awful. I walked in, looked around and walked out. I have phoned and messaged the "hotel" multiple times with no response at all. I have now contacted the local City authority as I suspect this place is not licensed, and I have contacted hotels.com and my credit card company for a full refund as this seems to be a complete fraud. Stupidly, I did not think to take any photos.
• Angela (10/5): Avalon - good for 1 or 2 nights small but clean get communications when contacting the staff on whatsapp they respond quickly to any queries
• Karl (8/5): Avalon - Cosy! Bedroom ceiling light not working. Smoke alarm red light flashing all night. Comfy bed, very quiet and close to seafront’s
• Steve (8/5): Nice stay, no issues - Book was good, hotel was ok and as expected for the price paid, slept well with no issues. Booked to attend an event in the area.
• Peter (4/5): - There was nobody on site to let you in and when we did get in it was another 90 minutes before we were given our room code to open the door.
• Thomas (2/5): - They took over a week to reply to a question, there were no codes available to enter the property or codes for the rooms for multiple guests including me, the standing fan was broken, the bathroom light was broken, the only access to the outside for cooling or a breeze was a dank little courtyard that was literally swarming with mosquitoes, and I received no contact about the broken light and fan for over 6 hours before I left.
• Stephanie (2/5): - We had a very disappointing experience at this guesthouse and wouldn’t recommend it. Firstly, we were not sent the check-in details or entry codes in advance, meaning we struggled to access the building on arrival. We had to call the property to get this information. All other guests that arrived had the same issue. What was most upsetting, however, was discovering that we’d been placed in a basement room, which was not made clear at the time of booking. We reserved a standard double room with an en-suite, and the photos showed a bright, airy space with natural light. Instead, we were given a dingy, dark basement room with zero natural light and no privacy. People walking past could look directly into the room. It felt more like a converted storage area than a proper guest room. On arrival, we were met with a pile of bin bags and dirty laundry in the hallway just outside the room, creating an awful stench which also seeped into the room. The lack of ventilation made everything worse. The toilet paper was damp, the air was thick and musty, and there were clear signs of neglect, including mould growing at the base of the toilet, a broken window handle, a crack in the window covered in duct tape and a leaking shower due to missing sealant. We raised these issues with the property, but they were unable to offer us an alternative room. This should have been advertised as a basement room at a significantly lower price. We feel ripped off, misled, and regret booking this place.
• Ashleigh (8/5): - Nice location and good sized room. Room gets very warm even with the fan provided, as it gets direct sunlight in the morning. Be aware there is no reception of any kind, so you need to make sure you have been sent the building/room code and instructions to get in when you arrive. I hadn’t been emailed mine, and had to call the property phone number to get it, but the help over the phone was very nice and I got what I needed. Otherwise great room for the price.
• Andrew (4/5): Check-in Details - Make sure you get check-in details before you arrive as you need different access code to for the enterance front door and your room.
• Arthur (4/5): - No good
• Stephen (4/5): - Had the basement room which smelt of damp.Not impressed.
• Loucas (8/5): Value for money - Value for money. A simple ensuite room 👌
• Amina (6/5): - Property was clean and relatively easy to locate. Instructions on how to enter the building were sent the same day as arrival at 14:30 so a bit late and the WiFi did not work at all anywhere except the ground floor(my room was on the second floor). Other than this it was a pleasant stay.
• Kwame (2/5): - Extremely noisy. Especially after coming from a 14 hour shift. It’s extremely noisy. From both outside and inside. I didn’t sleep for the 2 nights I was there
• Philip (4/5): - Room was cramped bathroom very tiny, room wasnt has clean has should be, we had 3 bottles of shampoo, no conditioner, no shower gel however their was plenty of handsoap, no shower mat provided and no hand towels, no spoon provided for tea/coffee. Room needs a revamp has you can see where repairs have been made, in shower above extractor fan their is a random wire which is/could be a seriuos risk
• Katja (2/5): Awful! - I booked a room at the last minute as I missed my train. I was not expecting luxury and I knew the room would be basic, but this was one of the worst places I ever stayed at. The mattress was wet from the previous guest so I had to strip the bed and sleep under the mattress protector on the bare mattress. The mattress protector was sheding feathers, so I woke up in the morning completely covered in feathers. This place is disgusting and should not be allowed to accept reservations. There is a big difference between basic and filthy. I contacted the number I was given and the lady I spoke to was pleasant, but she could not do anything in the middle of the night. Trully awful.
• Stuart (2/5): - I wouldn’t advise rats to stay here. Never mind humans
• Daniel (6/5): - Cheap and cheerful , serves its purpose
• James (6/5): - Was easy to find, Unable to store push bike so had to get bus to location Was good sleep up until 5am a constant alarm next room or something was going off
• Verified traveler (8/5): - For the price (£30) for the night, it was decent enough. Was in the city for an evening function so was purely a bed to sleep on. Room was compact but had a small table and chairs, TV, kettle. Bathroom was tiny but did what it needed with a new electric shower. The room was very clean but, the bathroom especially,
• J (8/5): - Stay was fine given the budget, fire doors need attention.
• Dawson (2/5): - Overall terrible experience
• Sarah (6/5): - Very basic, but clean and had all that was needed, hairdryer, iron, shower etc, so ok for a couple of days stay. Parking was the main issue. Could do with modernizing. Security to property and rooms good. Location was good with easy access to centre of Brighton and beach areas. Enjoyed our stay.
• Jo (8/5): - Basic but clean and fine for my overnighter.
• Verified traveler (6/5): - The location was great, the room as okay to stay for a night. But cleanliness would need to improve as the shower did not seem cleaned, there were still hair everywhere.
• Svajunas (2/5): - Old, very smelly and dirty place. Toilet,sink and shower blocked. Mattress very bad. Never experienced nothing like that. Couldn’t wait to get out of this place.
• Charmaine (2/5): Scam Alert! Photographic proof won't even upload! - I cancelled my room due to poor customer service and being asked for extra money. My friend stayed over in Room 5 and said it was the worst night ever! Staff and friends partied all night in my paid room - after I was told they REFUSE to let me cancel. Party ended when my friend exited the lodging. The bed is nothing to what they show you on the website. Frankly - I feel both my friend and I have been scammed.
• Kate (4/5): - The check in experience was pretty dreadful. We waited ages for someone to turn up to give us the code, they then didn't give us the external door code (but luckily an email came through hours later, before we were back to attempt access) then a new email with a change of code arrived, but that code was wrong and in fact the earlier email had the correct code on it. The noise in the hotel from people coming and going all night was dire and the bed was uncomfortable. All in all, only worth it if like most other guests last night, you don't want a guarantee of having access to your room or a good night's sleep!
• Kelc (2/5): - I’ve stayed here on three occasions, each one worse than the one before and only returned due to the convenient location and low prices (at the time). The beds are uncomfortable, and the rooms were cold (small heaters are provided but these are small and noisy). You can hear every noise throughout the property and most nights I had barely any sleep, the worst night was when a couple had managed to get into the property but couldn’t access their room so we’re trying to get into my room! They had tried typing random pins as you can hear when someone is putting a code in and eventually called the helpline, as the walls are so thin I could hear the whole conversation and it turned out they had not submitted their ID to get the check-in details yet! I felt so unsafe especially as a solo traveller, when I contacted the property their response was just a template sorry and that it’s an unstaffed property. If sleeping and comfortability are not priority then staying here is fine but otherwise I would avoid. After 3 chances the only thing that’s good about this place is its location.
• Verified traveler (2/5): Double booked the room I paid for. - Booked this hotel two weeks in advance, paid for a "Deluxe" room which is a larger room with an ensuite with a bath tub and a balcony. When I arrived I was dismayed to find that I had been allocated a tiny room at the top of the building with no bath and no balcony. To make matters worse, there was no remote control provided for the TV, so not only did I have to deal with claustrophobic conditions, but I didn't even have a distraction. I was woken by a fire alarm going off for at least 10 minutes, and then later by a staff member finally bringing me a TV remote. I did of course complain about the room allocation, and was assured that I would be moved the next day, but the staff member who brought the remote control seemed to have no knowledge of this. I later left and found somewhere else to stay. SO disappointing because when I stayed before, the room was great.
• Verified traveler (6/5): OK. Could be better. Won’t rush to stay again - When I finally got in I was pleasantly surprised. The bed and bed area looked great. Very inviting. However, the check in process and ID verification was super annoying. I also had to have a few calls from staff trying to downgrade room and say room might not be available by check in time (which it finally was in the end). Not great. The room was freezing. Even with the small electric heater they had. The TV didn’t work. No signal on any channels. Was very disappointing. There was what looked like a bloody handprint stain on the wall under the TV. In fact, the whole place needs the walls washing and painting. The noise from outside was a bit loud / annoying, but nothing you can really do about that. The noise within the property is also noticeable. Could even hear the couple upstairs having s-x at like 2/3am. So noise travels. I had a pleasant enough stay, and had a lot of potential, but a few things that really detracted away from it. I would stay again, maybe, but won’t be rushing back.
• Ian (8/5): One night stay in Avalon - We stayed one night, accommodation was fine bed was comfortable. Room was clean. Local parking is not good
• Verified traveler (2/5): Alright if you don’t mind were you’re sleeping - Stayed for a night to see a gig. Wasn’t able to book in at the time we were told we could, but a room was available. Booked as a couple staying and the room only had one mug and one glass for morning coffee. Radiators must not be working as we had a tiny electric heater in our room. The room was large with a working tv. Bath room was useable but a little shabby. It is close to the beach and shops so very accessible to everything but we won’t be staying there again.
• Amy (2/5): - Shower had no pressure. Mattress had stains covering it. Tv didn’t work. Extremely loud and noisy could hear every single room, due to very think walls. Check in was not good, had to call to get the code when it should have been sent before hand.
• Vladislav (6/5): - Dirty , not safe.
• Frank (2/5): Nightmare - Absolute dump
• Verified traveler (4/5): - Not the best but I should’ve known for the price. The room was freezing and very different than the photos. The check in process also was hell but the lad that called me was really nice. That’s the only good thing
• Alex (2/5): Avoid this Place it's Grotty - The room was in a poor state and smelled of marijuana, the TV did not work, the mattress was very soft and the springs could be felt through it, I opened the patio style door to get some fresh air but the small courtyard was full of feral pigeons and stank of them so closed the door. I asked for a change of room but was not offered one. In the end I packed my bag and booked into the Travelodge.
• Clinton (6/5): - Very strong odour in the rooms in basement
• Debora (2/5): - It's a shame because it could have been a nice place, but unfortunately, it's full of drunk people, others doing drugs, smoking in the hallways, singing, and making noise. The bathroom is super small, and the bed is terrible. Very disappointing. Also if you are not able to use your phone when you get there you wont get in as you need code from the doors and there is no one to talk to in case you need.
• Mari (6/5): - It was smooth check in with instruction email. Located just in front of bus stop which is strong selling point. Good Wi-Fi connection but no normal TV signal in my room. My concern was no instruction or information about switching on or off of radiator so first night was soooo cold. Second day I found where the switch of radiator. Please show more visible this point. Also noise from neighbouring room is very loud and I can hear all conversations. Toilet cleaning stuff smell is so strong in small room. That’s my disappointment things in this accommodation.
• Michelle (4/5): - Double room ok, but single very small and freezing cold - no radiator or heating available.
• Emery (8/5): - The area is quiet and the property is near the town centre.
• pravi (2/5): small sink and room with bed bugs and thin duvet - the sink and room is too small, the duvet is too thin, i was bitten by bed bugs, my jeans were stolen and shower water takes long to drain.
• Agnieszka (10/5): - Brilliant
• Sam (2/5): Not happy - The rooms were dirty,marks on pillows and floor ckearly hadnt been hoovered,was grit all over it Really bad smell in the room too
• Ben (6/5): Stay in a lot better - It wasn’t the greatest sloping floor hot water took ages to come through and very noisy road noise
• Macy (2/5): - the VERY loud smoke alarm randomly went of at 9 in the morning and took 20 minutes to be turned off was not a nice way to be woken up and get given a banging headache, cheers x
• Michelle (6/5): - Check in easy - though too many contacts. Nice room, but very small. All amenities, but considering quiet hours 11pm-7am did not happen. Room above very noisy - arrived late and loud at 4.30am. Bed definitely not memory foam (as advertised) - not comfortable - creaking and old.
• Ryan (2/5): No fire evacuation plan,no staff available - Fire alarm went off at 2am, luckily a false alarm,but I was in the basement floor and I have no idea if there was any other way out besides the stairs I came down,mainly due to the lack of signage. Not 1 person staying there knew where to gather due to no signs informing guests of an assembly point.and staff refused to come out for the alarm so firefighters were called just to turn off an alarm which took them an hour due to having no key available in the hotel. Once turned off the alarm still beeped till 10am meaning no sleep all night and the hotel point blank refuse any kind of refund. So if you value your safety and money then just don’t stay here.
• Robin (8/5): - To be honest, I had a load of misgivings about this place, because I only read the reviews AFTER I booked and paid for it! The mixture of 2-stars and 5-stars made it tricky to know what to expect, and there was a lot of trepidation when we rocked up to the gaff. Turns out it was fine. The Chekin website they encourage you to use was an absolute dumpster fire, but thankfully not necessary. We had calls prior to our visit reassuring us that it'd be fine and had an email on the day showing us the codes for the front door and the room, and they all worked. As for the room? Very obviously not the Ritz, but we weren't paying Ritz money and expectations were in line with that. Decor, skirting boards and whatnot a lil bit tired, but hey ho. Important stuff: It was clean. The bed was comfy. Tea, coffee, kettle all provided (including Biscoffs, which I have only just remembered I didn't scoff... DOH) Bathroom similarly clean, shower worked well and shampoo etc provided. We had an absolute blast in Kemp Town and slept well afterwards. For the money, and it wasn't a lot, absolutely no complaints and will definitely stay there again on our next visit.
• Wendy (6/5): - X
• Timothy (4/5): - Impersonal and souless. No staff, no shared facilities.
• zoe (2/5): - A fire alarm went off at 07:00 in the morning and wasn't shut off until more than an hour later. Staff on the phone didn't seem to understand that there wasn't a proper keypad on the fire alarm box, and just hung up on me.
• Bobby (10/5): - Great stay
• Verified traveler (8/5): - It's a convenient location. Easy check in. Reasonable stay with reasonable price. If some hangers could be provided and check out 1 or 2 hours later would be better.
• Erin (2/5): - Do not stay here. Dirty, cramped, noisy and not safe.
• Finn (2/5): - The property was not secure and we felt unsafe. Apart from that the room was okay but it was unsafe due to the lock on our door being broken so anyone could have broken in easily
• Verified traveler (2/5): BED BUGS - AVOID - BED BUG infestation, stayed 1 x night and covered in bites, informed Avalon Guest House but no action taken to rectify issue and still advertising rooms despite previous reviews warning of same issue. AVOID AVOID AVOID
• Rosie (2/5): - The bed was broken and sunken in and the room was tiny, pics made it look nice and average but it was not nice
• Leah (10/5): Lovely room. - The room was lovely, the staff called as soon as we checked in to see if we checked in okay which was nice. If you looked out the window to the right you could see the sea. It was in a very good location. Cafes, bars and more right down the road! Difficult with parking but managed to find a carpark two streets down for £20 for 24 hours. Overall it was a lovely place for a little getaway, me and my partner really enjoyed ourself!
• Thomas (6/5): - It's basic but it's cheap.
• Verified traveler (10/5): - Near enough for everything & far enough to limit club noise. Simple, comfortable and once you get the door system, its no fuss.
• Mr. Lynn (4/5): - the location was good closrvto
• Amanda (8/5): - The property looked clean and presentable. The room was smaller than i expected, especially the bathroom i didnt even attempt to use the shower because it looked so cramped. We had a little trouble accessing the property at first because the email hadnt arrived with details how to input access code etc but luckily the gentleman came by and confirmed my reservation and instructed how to use the access code reader. The property was mostly quiet, wifi wasnt great but useable. Walking distance to where we needed to go and local cafe's. We slept very well for our 1 night stay.
• Verified traveler (8/5): - Lovely room, bed was v comfortable. Small heater which worked well as room & bathroom were v cold when I arrived. Only complaint I have is that the keypads for the front door & the room doors are v loud, & woke me up during the night when people were coming & going in the early hours. Lots of noisy guests but that's no reflection on the hotel itself. Would stay again but would love it if those keypads weren't so noisy!
• Verified traveler (6/5): - Cheap and cheerful
• Verified traveler (6/5): Our experience - Me and a friend stayed here for 2 nights . Upon our arrival we had a email to check in as there isn’t a reception at this hotel . We only had received the front door code and no information on which room we were staying in . We decided to ring the numbers provided with our booking with all of them going straight to voicemail. After 40 minutes luckily a man who must have worked for the hotel arrived and we got hold of the owner who told us our twin room had been double booked which meant we had to have a double room
• Verified traveler (2/5): - Rooms are dirty, the sheets and towels were clean but the surrounding was dirty. Carpets sticky and mould in shower. It’s cheap so you get what you pay for. It felt more like a private room hostel. Be aware that when you arrive you have to wait until 10 to 3 for the hotel to text or email you with the code to get in. You cannot just arrive without the code, there are no staff and the number you are given to call doesn’t work. One lady was sat on the doorstep for hours as she couldn’t get in, she didn’t have a smart phone so couldn’t access emails. Location is very good, if you are happy with one step up from a hostel then go for it.
• Verified traveler (2/5): - You have to walk to another guest house to get your key and it's not the one your told on website . Property run down smells bad . Doggy locks. . no lock on window. Sea view laughable no communication between Expedia and the guest house emails not answered . Key codes should have been emailed to me and wasn't . Lucky a cleaner at other guest house was able to help us. Very disappointed with Avalon and Expedia ...
• Hannah (2/5): How on earth was this £140 a night - Awful, dirty, expensive
• Amy (2/5): Challenge Anaka ! - Had to walk to another hotel to pick up the keys to then find a note on that hotel door telling me to get the keys from yet a different hotel ! In the rain to top it off .i jist wanted to get into my room not take part in trrasure hunt ! The room itself was damp and tiny and the bed fell to bits when i got in it .its was a farce from stsrt to finish.
• Michaela (2/5): - We didnt even get to stay at the hotel as we were not given any room number or access code to retrieve the key. We had a number for a "person" and was advised to collect the key from the main reception 5 minutes from the Avalon. When we arrived the address that was given simply 13 to 69 charlotte street no exact door number. We tried to call the person we spoke to to meet us
• Verified traveler (4/5): - Hi, the room was clean and big which I loved but that’s where it stopped. The toilet didn’t flush properly, the fan was broken and it was a very very hot couple of days I was there. They gave me a tiny little fan the next day but it was full of dust, they didn’t clean it! Also the electricity kept going out which was frustrating as fans would stop and my phone died at one point which my alarm didn’t work. Very disappointed
• Liv (10/5): - Really lovely stay. Perfect location and very clean and tidy room! There was even a hairdryer and complimentary toiletries! Overall, we really loved our stay here and can't wait to come back!
• Verified traveler (4/5): - The image is extremely misleading. The single room I booked was in extremely poor condition.
• Verified traveler (8/5): An Average Stay - The location is good. Take note the reception is a few houses away and it wasn’t written anywhere on the front door. We have to call them. It’s a pity the cupboard to hang your clothes look nice on the outside but terrible on the inside so I will not hang our clothes inside. Finding a car park in this area was a nightmare. It took us more than half an hr before we found one. The wardens were hard at work in this area.
• Alan (2/5): Avalon hell - Area run down, drug use clearly visible next door. Broken windows, bad smells, I must be a snob this place was like a ghetto. I could not stay and handed the key back.
• Verified traveler (6/5): Cheap but practical stay - You get what you paid for. Very practical accommodation nothing stunning but good for a short stay if budget is a concern. The staff was very helpful. Reasonable wifi and location. Heating was good both bathroom and bedroom. Only downfall is we were in a room next to the road so bit noisy but so far it was not a bad stay.
• Amanda (8/5): - Was absolutely fine given the cheap price.
• Gillian (6/5): OK but only for one night! - Good location. Very shabby building. Dreadful corridor to room and 'patio' was a junk area for rubble and broken stuff. One very bright ceiling light - no side tables or side light. Thin walls (what were other guests discussing at 4.00 am in the morning for an hour!?) However bed comfy and clean, shower clean (took a long time to warm up). Bit chilly in the room (basement room). OK for one night.
• Verified traveler (8/5): A bit rough round the edges but a great deal. - The room was very clean and we had a lovely little balcony looking down towards the sea. It had all the amenities, wifi, fridge, the shower worked although the head of it did spray a little due to cracks. There was no lock on the large sliding window which was a slight concern and the bed was definitely not king sized as advertised. HOWEVER for the price it was comfortable, warm, very conveniently located and the staff were lovely. We would happily stay again.
• Timothy (8/5): Basic, decent, great location - Cons: I had expected more for a double room at this price. Small room in a converted town house. Thin walls so you can hear others talking and moving around. Noise from toilet macerator in other rooms was bad - a screeching pump for 20 seconds when they flush the toilet and that can happen throughout the night. I was woken up at 1am from other guests talking and banging doors even though there are lots of signs telling guests not to make noise after 10pm (or a £100 fine). There are no staff on site to ensure people stick to the rules. Pros: Staff we collected the keys off in the neighbouring guesthouse we're very friendly. Although small it had everything you need for a short stay. It is well looked after, very clean, decent bedding, simple en-suite with reasonably sized shower. Fridge, TV, hair dryer, kettle and tea and coffee, complemetary toiletries. I'd rather stay somewhere more basic like this which is well maintained than somewhere more plush which is dirty on uncared for. It was like staying in a really good guestroom in a friends house. We just stayed for one night and didn't want to spend time in the room anyway as we came for Brighton so the size didnt bother us really and the location was perfect for us. For 1 night it was good and we would stay again but more than 1 night and I could see getting annoyed with it's limitiations and noise from other guests. It's not a hotel, it's a guesthouse, if you know what you're getting you shouldn't be dissapointed.
• Jamie (10/5): - Excellent value, would go there again!
• Glen (8/5): Clean and comfortable - Room was small but very clean and comfortable, perfect if you just need somewhere to get your head down. Great area with all you need within walking distance.
• Verified traveler (6/5): - The website suggested that the last minute room I took was at a hugely discounted rate. I therefore had high expectations which were certainly not met. A notice at the door on my arrival instructed me to call a telephone number. The person who answered asked me to go to a different hotel to check in! The room was small, poorly decorated and smelled a little of damp. The shower fixing was loose and required propping up in order to take a shower. The kettle was placed nowhere near a socket, so had to be put on the floor in order to use it. Also, it would not fit under the tap in the sink, so I had to decant water into it using a cup. On getting into bed I found a patch of the covers which felt wet, but was in fact coated in something shiny. Instructions on the inside of the door requested the key to be left inside the room, whereas there was a box outside for keys to be placed, leading to some confusion on checking out. I will certainly try somewhere else next time I stay in Brighton.
• Verified traveler (10/5): - I loved it here. The room was gorgeous, everything was provided (shampoo, conditioner, towels, linen, even tea and coffee). The check in process was super easy. The room was warm and comfortable.
• Bear (4/5): - The room was so small, I had to shuffle around the bed to get to the toilet. There was no TV or tea spoons.
• Verified traveler (2/5): - Pictures on website are nothing ike I stayed in room was dirty .Staff was no were to be seen apart from checking out . The hotel was in poor condition
• Sonia (8/5): - the room was clean . very good location all and all worth the price
• Ben (10/5): Fantastic 1 night stay - Easy check-in just a couple of doors down. Entrance to Guest House is security code protected. Room was clean & comfortable plus could not hear any noise from the other rooms. Clean Towels & Washing Consumables provided. Location wise very good just a 5 minute walk to the beach and/or town centre.
• Verified traveler (8/5): Cheap and perfect for it - It was cheap and it's a room that has enough space to stay -- what do you expect? Was perfect for what I needed.
• Peter (2/5): - No staff present, which turned out to be a problem when the fire alarm went off two times the same day (one alarm was after midnight). Guests stood outside, but both times no staff was visible and the hotline number on emails and in the hotel was not a valid number The room was extremely small (no cupboard) and in general the place isn't in a good condition.
• Verified traveler (6/5): A nice stay - Very helpful staff. Room a bit on the small side certainly not what I would call a suite. Parking a bit of a nightmare. Room was immaculatey clean. A nice place to stay in for a few days.

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