温泉旅館 湯さか荘

Location: Yumotochaya 35, Hakone, jp

Star Rating: 2 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Massage services
• Table tennis
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Public Bath
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access

Rooms Available

• Japanese Style Standard Room

  3 Twin Futons

  Layout - Separate fusuma (room partition)

  Internet - Free WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV, digital channels, and DVD player

  Food & Drink - Refrigerator and electric kettle

  Bathroom - Shared bathroom, a toilet with electronic bidet, slippers, and a hair dryer

  Practical - Safe, window screens, and wardrobe or closet

  Comfort - Climate-controlled air conditioning and tatami floors (woven mat)

  Need to Know - No housekeeping, bed sheets not available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Hair dryer
  • Refrigerator
  • DVD player
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Tatami (traditional Japanese flooring)
  • Free WiFi
  • Room and bed type depend on availability check-in
  • No housekeeping
  • Toilet with electronic bidet
  • Shared outdoor bathroom
  • Window screens
  • Child-size slippers
  • Fusuma (room partition)
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Bed sheets not available

• Standard Family Room

  The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

• Japanese-Style Room with Shared Bathroom

  The family room offers an electric kettle and yukata, as well as a shared bathroom featuring a hairdryer. The air-conditioned family room provides a flat-screen TV, tatami, a wardrobe and a safe deposit box. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • DVD player
  • Toilet
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Board games/puzzles
  • Trash cans
  • Yukata
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Bourges (10/5): Sublime endroit rempli de découvertes - Nous avons passé un merveilleux sejour au sein de ce Ryokan traditionnel a l'ambiance familiale, le dîner servi était absolument délicieux avec toute une série de mets a goûter, idem pour le petit déjeuner très copieux et tres diversifié avec des saveurs que nous n'avons jamais goûtées jusqu'à présent, attention le dîner est servi a 18h/18h15 Nous avons pu accéder aux Onsen : il y a une partie publique réservée aux hommes, une partie publique réservée aux femmes et une partie publique mixte qui est super jolie. Cette partie mixte est réservée aux femmes entre 8h et 9h du soir Nous avons aussi la possibilité gratuitement de reserver un créneau de 30 minutes pour un onsen privé ! Ils nous proposent de nous inscrire a notre arrivee Les onsen sont ouverts jusque très tard dans la nuit et recouvrent tres tot le matin La personne qui etait en charge de notre chambre etait absolument adorable et nous a tout expliqué, c'était tres intéressant ! Nous recommandons tout a fait cet endroit ! Le Ryokan est a 20 min a pied de la gare Hakone-yumoto-station
• Hannah (10/5): -
• John (10/5): -
• Aaron (10/5): -
• Idoia (10/5): - Servicio muy amable, puntuales. Habitacion limpia y con encanto. Te dan kimono y te traen la cena a la habitación. Experiencia muy recomendable.
• henry (10/5): Cozy, relaxing, delicious. - Extremely cozy and well located. The onsen was extremely well maintained. The outside bath was especially beautiful with the garden. The food was excellent Nothing
• Daniel (9/5): -
• Trevor (10/5): Perfect Hot Springs Getaway - The staff were absolutely amazing. From the moment we came into view outside, someone was out to assist us with our luggage. Everyday our food was brought with a smile morning and night. The food was exceptional for breakfast and dinner, I even tried things I never thought I would but enjoyed every bite! The hot springs portion was also amazing, very clean, and very relaxing. Everyone on staff was the friendliest people I have met and I look forward to staying here again in the future.
• Boid (8/5): -
• Patrick (10/5): - Nous avons vraiment aimé cette expérience dans une auberge japonaise. Le personnel est très attentif. La cuisine 100% japonaise y compris le petit déjeuner peut surprendre mais est très raffinée. Les Onsen (Bains chauds privatif et public), une expérience à ne pas manquer. RAS
• Oko (10/5): - Fantastic service. Authentic experience. It is a bit of a hike outside of the downtown core
• Kathleen (10/5): -
• Mark (10/5): A true Japanese Experience - Highly Recommended - A fantastic stay, 2 nights with great food and great warm spring. The location was great and the top service.
• Kateryna (8/5): It was a pleasure to experience a traditional ryokan stay. The staff is very attentive and made sure we were properly ta - The staff, onsen, food None
• Tomasz (10/5): Best place to stay for a couple! - Niesamowite miejsce! Gorąco polecam! Aż ciężko było nam się przyzwyczaić do tego poziomu obsługi. Obsługa traktowała nas lepiej jak w luksusowym hotelu. Może to jest standard dla ryokanów - nie wiem, bo pierwszy raz w takim byliśmy. Niemniej, byliśmy zachwyceni! Klimat jest niesamowity. Można poczuć się trochę jak osoba wysoko urodzona w feudalnej Japonii :D Dwie sprawy warte szczególnego odnotowania: 1. Jedzenie - brać! Bardzo bogate i przepiękne śniadanie oraz kolacja. Niektóre smaki są typowo japońskie, ale warto spróbować. Zwykle świetnie łączą się z innymi podanymi daniami. A nawet jeżeli coś nam nie podejdzie, dania są na tyle bogate że i tak się najemy. 2. Onseny: tak, piszę tutaj w liczbie mnogiej. W cenie pobytu mogliśmy zarezerwować prywatny onsen. Mały, ale bardzo klimatyczny. Idealnie, aby razem z partnerką odpocząć w gorącej wodzie bez innych ludzi dookoła. Wspólny onsen był rewelacyjny. Przebieralnia, prysznice oraz wykafelkowane onseny w pomieszczeniach są osobno dla pań i panów. Ale z tych onsenów wewnętrznych jest przejście do wspólnego, koedukacyjnego onsenu na zewnątrz. Nadal jest bardzo intymnie w tym onsenie w sensie, że ludzie z zewnątrz was nie widzą. Płot, krzewy, kamienie i te sprawy. Ale dzięki temu, że jest to koedukacyjny onsen, to można wspólnie z partnerką wygrzewać się w gorącej wodzie nawet godzinami. Taki układ jest czymś wyjątkowym i chyba tylko Yukasako to oferuje.
• Giudalberti (10/5): - Everything was really perfect, we enjoyed every single bit. The breakfast and dinner were really amazing and the outside onsen is really gorgeous. I would strongly recommend this place. Nothing.
• Cynthia (10/5): a lovely relaxing stay in an all inclusive ryokan w/ beautiful onsen & meals - we were late for check in due to crowded trains, & misdirections, but a single phone call to the ryokan assured us that they would hold dinner for us after we hiked up to the ryokan. we were so glad that they served us in our room. they did not have time to serve courses, individually, but all at once, which was perfectly acceptable as we felt guilty for holding up staff. every time we stepped in the hall, staff always asked if we needed direction or help. the food was beautiful and excellent, both breakfast & dinner. this was my son's favorite ryokan of those that we had food service. our room was quite spacious. there was an entry way with wood floor. to the left was a tea/hot water station. pass that was our private toilet/sink. entering thru sliding doors, was a large sitting area - low table & kotatsu type chairs. to the left were western chairs in a sitting area. to the right was a desk area, very western looking as well. after dinner, staff set up the futons which were very comfortable. the onsen in the women's area was quite extensive. the changing area had a few chairs in front of a vanity & mirrors. a separate shower area. there were two baths. in one room with glass doors, a smaller, less hot one that i could see a parent might be more comfortable taking kids into. the larger one was set with large stones, one like an island in the middle. this was a huge bathing area for several people, quite hot. one could also go outside and into the outdoor pool area, that was landscaped with large stones, a grotto. the onsen felt otherworldly with the steam rising into the night sky. we stayed at the end of Oct when the weather was in the 40's at night. the ryokan has a shuttle bus to the train station that you can make arrangements with for one of their pick up times. staff kindly showed us exactly where the stop was as the shuttle serviced other ryokans nearby. we had no complaints.
• Jiantao (10/5): 非常好！会向朋友推荐！ - 一泊两餐非常好，在酒店住了两晚，四餐都不一样，每天都很期待用餐，品种丰富，有种开盲盒的体验。温泉私汤是半露天的，公共浴室的露天池虽然小，但是男女共用，其实也没有想像那般尴尬，只不过大家都很自觉的在不同时间段享受，还有种别样的体验。传统的日式温泉酒店，服务员小姑娘每天都会来屋里送餐，摆放位置讲究，还会介绍每道菜的用料，服务非常好！ 位置离温泉场入口有一公里的距离，拖着行李步行爬山确实很辛苦，更适合开车前往。但一路风景赶美！
• Reuben (8/5): Worth the price - Incredible hospitality Amazing food Very nice onsen, including a private one Personally felt bedding could've been cleaner
• MASAAKI (10/5): -
• Yoshiki (10/5): 温泉でゆっくり、静かな休日を過ごせました。 - お食事もお部屋でいただけて、丁寧に作られていた美味しかったです。 混浴露天風呂は女性限定の時間もあり安心して入れました。また貸し切り風呂もあり、家族で楽しめました。 スタッフの方もとっても良い方々でした。 時間が限定されますが朝と夜、美味しいコーヒーがセルフサービスで頂けて美味しかったです。 増築されたのか、やや迷路的な館内で階段が多かったですが全体的に昭和レトロ感あふれていて、よかったです
• Anastasiia (5/5): big disappointment - The room is clean inside, the food is delicious, and the staff is very attentive. The room has lots of windows, and they have a beautiful view. The outdoor onsen is very small, but nice. Two downsides that, for me, outweighed the entire experience: 1) The ryokan is located on a VERY busy street with all kinds of traffic. Our room faced the road, making it the noisiest we had on the entire trip (you could also hear everything from the outdoor onsen). 2) The biggest downside is that the common areas are extremely dusty, really dusty. Over the course of our two trips, we stayed in hostels, hotels, and guesthouses (we also stayed in a ryokan, which was great), but we never saw anything this dirty. And I'm not being picky; the dust is thick (I'm attaching a photo to prove my point). In the women's section, there are clumps of dust on the walls in the locker room, and in the white-tiled section, the tiles are all covered in soap and mold, and there's a large dusty cobweb under the light bulb. I didn't take any photos, but you can take my word for it. The reviews also said "common areas need updating." They primarily need cleaning (outdated, but clean is perfectly fine for me).
• Grigorii (10/5): Perfect - Friendly and customer-oriented staff. All services are at the highest level. Very comfortable room. The food is excellent. Good location.
• Precious Era Paradero (8/5): -
• Mingi (10/5): 유사카소에서의 1박 - 방이 넓고 깨끗했습니다. 저희는 3명이었지만 4명이 써도 괜찮았을 크기의 방이었습니다. 료칸 특성 상 목조 건물이라 방이 추울까 걱정했었지만, 난방엔 전혀 문제가 없었습니다. 2일 동안 제공된 차 종류가 달라서 좋았습니다. 차와 같이 내어 준 밤양갱도 너무 맛있었습니다. 노천탕이 혼탕이었는데, 6명 정도가 적정 수용 인원 정도 되는 크기였습니다. 그러면 크기가 작지 않겠나 하시겠지만, 후술할 프라이빗탕의 존재가 있어 괜찮았습니다. 20시-21시는 여성만 노천탕을 이용할 수 있는 시간으로 정해져 있으니 참고하시면 좋을 것 같습니다. 프라이빗탕은 1박 시 1회 무료 이용 가능하고, 그 이상은 추가 요금 결제가 필요합니다. 이용할 수 있는 시간은 40분 정도였고, 시원한 공기를 맞으며 프라이빗하게 온천을 즐길 수 있어서 최고였습니다. 이외에도 가이세키와 종업원분들의 친절한 서비스는 최고의 경험이었습니다. 특히 석식과 조식 때, 제 호실을 담당해주신 분께서 오마카세처럼 모든 요리의 재료 및 먹는 법 등을 친절히 설명해주셔서 좋았습니다. 체크아웃 시에 이용할 수 있는 셔틀이 있습니다. k번 버스랑은 별개로 운영되는, 각 료칸을 들르며 하코네유모토역까지 가는 방식의 셔틀입니다. 요금은 200엔으로 숙소 건너편 정류소처럼 보이는 벤치에 서있으면 셔틀이 정차합니다. 아마 제가 하코네를 다시 가게 된다면 또 한 번 이곳을 이용할 것 같습니다. 그때도 근사한 추억을 저에게 만들어 주셨으면 좋겠습니다!
• Jennifer (10/5): -
• Danielle (8/5): - Excellent traditional Japanese experience. Staff is WONDERFUL!! Think some areas could be a little cleaner, or could use a good scrub. Bit of a hike from the main town area, and buses stop fairly clearly/don’t come by often.
• Kirill (9/5): - Great option to stay in a japanese style accompanied
• Esperanza (9/5): -
• José Luís (10/5): - O Ryokan é um espaço bonito, com visual bastante tradicional, a equipe é muito solícita e nos ajudou em tudo. Eles montam a cama e preparam o jantar/café da manhã nos horários que você escolher. Estava tudo uma delícia. O Onsen é bastante aconchegante e é lá onde você tomará banho. Tem também o onsen público, que é uma experiencia a parte.
• Mary (10/5): Exceptional - Lovely tatami room with a beautiful view. The onsen was very nice, especially the outdoor onsen set in a beautiful garden. The breakfast and dinners were exceptional! Wonderful dishes, beautifully prepared. Top notch! The staff were very friendly and helpful. Loved our stay wthere!
• Bryan (10/5): -
• Jana (9/5): Einmaliges Ryokan Erlebnis - Das Haus ist schon älter von der Einrichtung, aber sehr gepflegt und sauber. Das Essen war sehr gut, abwechslungsreich und reichhaltig. Fast zu viel aber sehr authentisch. Der Onsen ist toll mit Innen- und Außenbereich. Das Personal ist sehr nett und der Service super! Sie sprechen leider alle kaum Englisch. Alles läuft nach absolut strikten Regeln und Zeitplan, keinerlei Flexibilität möglich. Kann sein, dass das in einem Ryokan so normal ist da habe ich keine Erfahrungen. Man muss immer vor 8:00 Uhr aufstehen, da dann der Tisch fürs Frühstück bereitet wird. Abendessen gibt es um 18:00 Uhr oder 18:15 Uhr. Weitere Optionen sind absolut nicht möglich. Da zum Futon aufbauen, Tisch aufbauen, Essen servieren, Essen abräumen etc. ständig Personal im Zimmer ist, hat man wenig Privatsphäre. Für 2 Nächte aber ok.
• Cindy (8/5): -
• Trish (9/5): Our first Ryokan/onsen experience which didn’t disappoint. Loved the hot springs and in-room dining - The in-room breakfast and dinner service was exceptional and delicious. Soaking in the hot springs, amongst the gorgeous scenery of Hakone was a very special experience.
• Pauline (9/5): Un lieu reposant et très agréable. - L'établissement était très calme, le personnel très attentif et amical, nous n'avons manqué de rien ! Nous avons bien dormi et pu profiter du bain privé comme public (qui sont les seuls moyens de se laver). Le petit déjeuner était très copieux et typiquement japonais. Toujours servi avec beaucoup de soin et des goûts très variés. Globalement le petit déjeuner était très bon mais on aurait aimé éviter le poisson entier au réveil. Si je devais le refaire, je demanderai en avance de ne pas avoir le poisson grillé. Je comprends les commentaires disant que l'hôtel est un petit peu "dans son jus" car on a pu voir des traces d'usure mais rien de tout ça ne nous a empêcher de profiter du séjour.
• Dien (9/5): -
• Qi (10/5): -
• Xiaowen (9/5): Great place to stay in Hakone - All staff are helpful and friendly. We had an amazing stay. Half board food was wonderful and good value for money. Nothing
• Louise (9/5): A fabulous traditional stay for a night. Love the location and the view from our room was fabulous looking over the vall - The experience was fabulous. The onsen were fabulous and the traditional futon bed was comfortable. The food as really great
• Andrew (10/5): - This is a fantastic place to experience the
• serena (9/5): - Personale gentilissimo e ci hanno fatto sentire parte del Giappone, coccolati e serviti in tutto, anche i pasti sono stati molto buoni. È stato tutto perfetto, dalla cena, al futon e anche l'onsen provato era bellissimo, con l'affaccio sul giardino, davvero bello
• Dalton (10/5): - Yusakaso understands Japanese hospitality to a T! This was my boyfriend and I's first time to a ryokan, but we were readily accepted and treated like royalty. The food at this ryokan is exceptional. Super clean rooms with well cared for tatami, with great views into the surrounding plants/garden. The onsens themselves were incredible. The private onsen is a perfect amount of space, with rolling windows/doors that can make it an open air experience if desired. The public onsen was also gorgeous-- however, a slight warning to those who have never been in an onsen. We *did* have another couple staying at the ryokan, using the communal onsen with us, who were doing inappropriate activities in the water (if you catch my drift). However, this is in no way the ryokan's fault and can't really be helped.
• Wade (10/5): - Onsen was amazing and the staff were extremely nice. We asked if my fiance could be let into the public bath since she has tattoos and they were a little hesitant, but they said it was okay so they were very accommodating. . The pricing was a bit on the expensive side.
• Verified traveler (10/5): Beautiful spot - Great rooms, staff, and food. Would definitely recommend
• Carola (10/5): -
• Aya (5/5): -
• Gerardo (10/5): Ryokan tradicional espectacular - Ryokan muy acogedor y tradicional. La comida espectacular y el trato del personal fue muy amable y servicial. Nos encantó y los niños estuvieron muy cómodos.
• Ileana (10/5): - Words cannot describe how much we enjoyed our stay in this ryokan. The hotel is family owned and every single staff member was very kind and polite. The lady serving us dinner and breakfast took time to explain every meal and how to properly eat it. You could feel that everything was prepared with extra care and love. Our room was very spacious and the view was also stunning. The private and public baths were very well kept with a wonderful view. All in all we're glad we had a privilege to stay in this wonderful ryokan and we will definitely return again for an even longer stay.
• Karen (5/5): Fin ryokan oplevelse - Ryokan målrettet et lokalt publikum. Værelset var virkeligt fint og rent men badefaciliteterne var lidt slidte og trængte til at blive shinet op. Maden var meget spændende. Onsen faciliteterne var slidte.
• Sean (10/5): Stay at Yusakoso - The service was excellent and the food/onsen were fantastic as well! Staff was very accommodating and could speak English well so we had no issues with any part of the experience. Would highly recommend this place. The hotel is a bit up the hill so I would advise using taxi or bus if that's an issue.
• Erin (10/5): Amazing! The onsen, the food, the location, the service, all exceptional! - Get the food package! It is amazing and such a special experience!
• Melissa (9/5): Would go back again and again! Thank you for your hospitality :) - Excellent service. Beautiful, spacious room. Both dinner and breakfast were amazing, traditional Japanese meals. The onsen was so good for our skin and sore muscles. Appreciated the free 30-minute private onsen, We also used the communal onsen several times and didn’t encounter other guests. Our stay helped us refresh and re-set after our first few days in Japan wore us out due to jet lag and extreme heat. We wish we could have stayed longer! We were satisfied with everything, but some visitors may find some of the common areas of the ryokan to be run down - stains on the carpet and walls.
• David (10/5): - Booked one night here because the onsen looked nice, now I wish I would have stayed a whole week. We arrive to quite friendly staff who treated us like royalty. The hotel has a traditional Japanese feel that I haven’t experienced anywhere else in Japan! To our surprise our room came included with Breakfast and dinner all elaborately served to the room. The staff did everything to make our stay enjoyable and I can’t recommend this place enough!
• Lynette (10/5): - Having a unique experience in an authentic Japanese ryoken with several onsen options.
• SONG HO (10/5): - 일본 숙소의 청결함은 익히 아는 바지만, 유사카소의 청결함은 나무랄 바가 없었습니다. 가격 대비 모든 면이 만족스러웠습니다.
• Gabriel (10/5): Exceptional -
• Alexandra (10/5): - We (a couple) had a wonderful time in this very nice Ryokan. We stayed 2 days. The food was delicious and of high quality, the private onsen as well as the public mixed awesome very enjoyable. I would highly recommend Yusakaso and thank you so much for this unforgettable experience! Arigato gozaimasu!
• Daria (9/5): Amazing!! - ● Amazing views ● Incredibly nice and accomodating staff ● Stunning, mixed gender open air bath, which was the main reason for us picking this location ● Truly a Zen Oasis! Beautiful, spacious, authentically traditional rooms. Absolutely adored seating on our window bench, looking out at the mountains, listening to the gentle tap of the rain and birds singing. The hotel and its decor in the corridors is a bit dated
• Caroline (7/5): Good -
• Abby Jay (10/5): - Gives you an experience that Japanese locals would do on their time away from the city while also being able to cater to foreign travelers. Onsen was amazing with a lovely backdrop of the Hakone mountains. and the food was a great alternative to the overhyped cuisine many people recommend over social media. Staff was welcoming and accommodating. Spoke English and communicated the rules clearly and described the dishes we had. The room itself was spacious, smelled sweet of tatami flooring and was air conditioned. 10/10 would recommend to anyone travelling to Hakone If you are limited in mobility, travel arrangements can be made as the properly is located 15minutes uphill
• Jj (10/5): Perfect for Couples. - Staff & Facilities were exceptional. Very friendly with good basic English to assist us. Specific bathing options were great, with lots of variety and felt ideal to keep women safe while maintaing traditional practices. Food was excellent, well presented and so much more than we even expected based on pictures. The welcome tea and traditional Japanese sweet treat was delicious when we arrived as well. Quite limited number of shuttle busses. Food preparation is very traditional, but unfortunately that means quite a lot of hidden bones in fish which as we aren't used to it was a bit of a chore to find.
• Steven (10/5): Exceptional -
• Kristina (10/5): Relaxing and pampered - The staff were incredible. They went above and beyond and were so welcoming and eager to please. We had three people greet us upon arrival and literally run to accept our bags. Everything exceeded our expectations. They carried out outdoor onsen was breathtaking. Indoor are private male and female onsen baths, and outside is shared except in the evening when there is a private time for females. The traditional Japanese food was meticulously prepared. Futons were very comfortable. The room felt very large with beautiful view. Nothing
• chiharu (8/5): - 古い旅館でしたが、チェックインして部屋に入るとホトトギスの生の声が聞こえて自然の中にいる感覚でした♪
• Kama (10/5): - They were so accommodating as our flight was late. Beautiful peaveful property with a wonderful onsen. I wish we had more time there. The meals were fabulous.
• Peter (8/5): Very good -
• Caroline (9/5): Superb - The service, room, baths, and meals were wonderful and authentic. For the price and as a ryokan, I would have expected real futon, instead we had memory foam futons. It was the one less than authentic aspect, otherwise everything else was true to a ryokan stay.
• Joseph (10/5): Exceptional -
• Pooja (10/5): peaceful, traditional, delicious! - This a small ryokan that really allows you to enjoy the traditional experience of an onsen, private bath, kaiseki meals in your room. The staff are so kind and helpful. We enjoyed the hot springs and the peacefulness of our stay! I did not realize that buses to the ryokan ran infrequently so it may be a challenge to get to the ryokan, but taxis are relatively inexpensive. Otherwise everything was wonderful!
• Toms (8/5): Quaint and quiet ryokan with delicious food. - Food and service was great. I was also able to book some time on their private onsen quite easily. Be prepared to walk uphill for a good bit to get to the accommodations.
• Anh (10/5): Exceptional - This facility was better than I expected and looks just like the pictures (or maybe better in person). Staff were very helpful and kind. Their foods were served to us with so much love. The onsen was nice and just what we needed. Everywhere was clean and attended. I'd highly recommend!
• Lucy (10/5): Exceptional -
• Emily (10/5): Amazing food, beautiful onsens, kind staff. - The location is beautiful but its a bit of a trek up the hill. Not a huge deal if you are in shape. We loved our room - it opened to the garden and some beautiful yuzu trees. The mats were comfortable but we were not a fan of the pillows. The onsens were amazing and felt great after a long day of walking. The food was our favorite part of our stay. You are served a LOT of food and it is all so good. We got to try so many things that we had never tried before. The pillows were uncomfortable.
• Verified traveler (8/5): まさかの混浴！ - 最近旅行に行けていなかったので、どこか行きたいなと温泉のある宿を探してコチラへ。 前日まで忙しかったり、1泊だけということもあり、ほぼ前情報なしで到着。 箱根湯本からバスもあったようだけど、天気も良かったのでブラブラ散歩して。 後半は上り坂なので足腰の弱い人はバスがいいかな。 チェックイン時間の少し後に着いたら、まだ早めだったためか5人くらいのスタッフさんにお出迎えされた。 部屋数にしては少し多過ぎてビックリ。 貸切風呂の予約もこの時に。 部屋は広い和室で、トイレと洗面所があって快適。 早速浴衣に着替えて大浴場へ。 この宿で1番ビックリしたのが、男湯と女湯の奥にある露天風呂がなんと混浴！ 早い時間で自分達だけだったので、彼女と露天風呂で合流。 明るい時間に露天風呂に2人で入るだけで新鮮だけど、貸切でなく他の人が来るかもと思うとすごく不思議な感じだった。 ココがこの宿で1番印象に残ったな。 夕食も朝食も部屋食で、アジア系の女性が流暢な日本語でひとつひとつの料理を丁寧に説明してくれた。 夕食は刺身、天ぷら、肉入り鍋など品数も多く、ボリュームもあってとても満足できた。 夕食後には貸切風呂を、朝にはもう一度大浴場に入ったが、他のカップルが露天風呂にいたので遠慮した。 部屋数も少なくこぢんまりした宿で、チェックアウトまで他のお客さんに会うことも少なくとても静かでのんびりできた。 2Fの部屋のすぐそばには小さな喫煙ルームもあった。 チェックアウト後は目の前のバスで駅に行く人が多かったかな。 全体にはシンプルに静かでリラックスできる良い宿だった。
• Qiang (8/5): Very good - The shuttle bus to the train station. They actually don’t have one. It is the public bus system or something similar. They should have informed the travelers much more clearer.
• Petro (7/5): Traditional onsen ryokan with great service - Excellent location, beautiful building, great views and amazing staff Food was beautifully presented but the quality was only average
• Todd (10/5): - This was a perfect spot if you are looking for a traditional Japanese onsen experience. The staff were courteous and thoughtful, and the service in room was excellent. The private baths, as well as the public bath outside, were clean and well maintained, and the outdoor bath was tastefully designed. Traditional japanese dinner served in the room was very tasty. I highly recommend this hotel if you are looking for a retreat!
• Katie (10/5): Beautiful, welcoming, true Japanese experience. - A really special experience, food was truly work of art. We are not big fish eaters, but we got brave and tried it all and are really glad we did. They cannot accommodate non-fish eaters, so be prepared to try truly authentic food. We are so glad we did. Other people mentioned walking up from the Yumoto station, but there is a bus stop only about 40 ft uphill from the front door on the K line. Daino Chaya is stop name. Our futons were very comfortable, the baths were amazing, we usually had them all to ourselves. Shu Ku-San took such good care of us helping us understand all the food and customs. This was a splurge, more expensive than any other part of our trip, but it was very memorable.
• Yiu Ting (10/5): - Good
• Krista (10/5): Our stay was relaxing, rejuvenating and clean. - My partner and I loved the traditional dinner and breakfast that was served in our rooms, we weren’t expecting it and the woman who brought it to us was so sweet. We loved both the public and private onsen, and appreciated the women only hours. This was such a special experience and one of the highlights of our trip. Everything was great!
• Olivia (10/5): Exceptional -
• Miranda (10/5): Exceptional -
• Park (10/5): Exceptional -
• Fang (9/5): I had a very relaxing time and would recommend this to friends interested in coming to Hakone! - The service was excellent - particularly the lady that helped set up the meals. The communal baths were not crowded. Bath towels were provided for women in the communal bath. The meals were aesthetic and generally tasty. The tea provided in the room was very nice. The meal wasn’t served in as many courses as I expected. Although I enjoyed the meal, I thought that it would be more like kaiseki. The locker room was a bit outdated and old. I wish there was skin products provided in the room, but I got what I needed from the women’s changing room.
• Frederik (9/5): Superb - Very cool and nice experience! Highly recommend It’s located a bit far from the station but that’s worth it.
• Mills (10/5): It was a wonderful stay at the Yusakaso Ryokan - It was a beautiful and authentic ryokan experience. The staff were incredibly nice and very helpful. The food was excellent and both the private and public pools were great. I would highly recommend for anyone to stay here.
• Viktoriia (9/5): Great experience in the traditional ryokan - Extremely friendly and professional staff Experience in staying in a real traditional ryokan run by the family Very clean And of course kayseki meals! OMG it was soo good Onsen 🍃 The location is up the hill. Be ready that the hotel doesn’t have its own transfer (they use merged bus with other hotel to take people from and to the train station only few times a day, so ask the hotel in advance for this service, which must be paid by the customers) A little bit outdated facilities and rooms
• Alex (10/5): Exceptional - The breakfast and dinner at Yusakaso was one of the best meals we had in Japan! Tomo was our host. She made us feel right at home, gave us tips and directions around Hakone, and was very attentive to our needs.
• Ernesta (10/5): Traditional gateway - Hospitality, nice traditional dinner and breakfast. Good onsen.
• Olivia (10/5): Wonderful experience - Wonderful experience, we loved the onsen and traditional Japanese dinner. We were travelling with our baby, and it was well set up for families - the kids play area was a bonus we didn't expect. Lots of nice walks nearby, overall a very relaxing stay.
• Conley (9/5): Superb -
• David (9/5): Superb -
• redwoods123 (10/5): Japanese Heaven! - Loved this place! I chose it because it has a large open air (outdoor) mixed gender bathing area, and my partner and I are hippies from CA. So either that's a huge plus or a huge minus depending on your comfort level with mixed gender nudity. Our room was lovely with a wonderful view, and the food was excellent. I'm planning to go again next year and perhaps every year.
• Petra (8/5): Very good - the staff was very welcoming, they prepared a nice dinner and breakfast served directly in our room, the place has a cosy and traditional vibe, a bit far from Hakone lake and other tourist attractions, the onsen was smaller but everything was ok 👍
• Diego (8/5): Traditional Stay - traditional experience, staff incredibly courteous, excellent dinner. a little overpriced, the fuuton were very hard on the back so be ready for it (we slept on fuuton the prior night and the ones we had elsewhere were more comfortable)
• Szu (10/5): Exceptional - The building is very delicate and they provide authentic Japanese breakfast and dinner. Neither to say the hot spring is very comfortable. If you want to experience an unforgettable Hokone spring travel, you may try Yusakaso.
• Adam (10/5): - Dinner and breakfast were incredible.
• Eric (10/5): Exceptional -
• Amanda (10/5): An amazing place! - Everything was wonderful - great rooms, amazing dinner and breakfast, the onsen was great - both the private and the public baths! All was good - the hike from the bus station to Yusakaso was a bit long (850m, but all of it uphill). But other than that, no complaints!

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