Hotel Santellina
Location: Passo Santel, 4, Fai della Paganella, TN, 38010, Fai della Paganella, IT
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Scenic Views and Amenities
Take in the breathtaking views from the terrace and garden, while staying connected with complimentary wireless internet.
Dining and Entertainment
Treat yourself to a delightful dinner at the hotel's restaurant, enjoy room service for a cozy night in, and unwind with a refreshing drink at the bar/lounge.
Comfortable Accommodations and Nearby Attractions
Relax in one of the 40 well-equipped guestrooms, featuring cable TV and private bathrooms. Explore nearby attractions like Skirama Dolomiti Adamello Brenta and Paganella Ski Area.
Book your stay at Hotel Santellina now to experience mountain luxury at its best!
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Policies
Check-in: 02:00 PM - 08:00 PM
Check-out: 10:00 AM
Instructions: The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Free breakfast
- Free WiFi
- Terrace
- Garden
- Picnic area
- Free breakfast
- Front desk (limited hours)
- Smoke-free property
- Tours/ticket assistance
- Snack bar/deli
- Free buffet breakfast
Rooms Available
-
Economy Double Room
1 Double Bed OR 2 Twin Beds
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
-
Comfort Triple Room
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
Overlooking the mountains
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
-
Standard Single Room
1 Twin Bed
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
- No cribs (infant beds)
-
Comfort Double Room
1 Double Bed OR 2 Twin Beds
Overlooking the mountains
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
-
Basic Triple Room
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - No windows
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
- No windows
-
Basic Double Room
1 Double Bed OR 2 Twin Beds
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Need to Know - No windows
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
- No windows
-
Comfort Quadruple Room
1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed
Overlooking the mountains
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
-
Standard Double Room
1 Double Bed
Overlooking the garden
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
-
Standard Triple Room
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
Overlooking the garden
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
-
Standard Quadruple Room
1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed
Overlooking the courtyard
Entertainment - 21-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Bidet
- Room service (limited hours)
- Daily housekeeping
Guest Reviews
- Verified traveler (8/5): - Ottima posizione dell'hotel, molto vicino alla seggiovia che porta alle piste da sci. La camera sembrava nuova (probabilmente appena ristrutturata) e il personale é stato sempre cordiale e disponibile. Non ho mai pranzato né cenato in hotel, ma per quanoto riguarda la colazione non mi é dispiaciuta (molto buone le brioches).
- Verified traveler (8/5): - Personal sehr freundlich. Guter Service. Zimmer etwas alt eingerichtet, mit Teppich, kleiner Fernseher. Andere Zimmer waren besser eingerichtet mit Laminat etc. Scheint so als würde man sukzessive renovieren. Lage: etwa zwanzig Minuten von der Autobahn, oben auf dem Berg.
- Ale (2/5): - Abbiamo prenotato una stanza tripla per Il ponte di Pasqua. Arriviamo in tarda serata e il ragazzo alla reception ci accoglie in modo gentile;la reception si presenta rinnovata nell’arredo e pulita. Corridoi che portano alle stanze con moquette vecchia e sporca. Stanza datata, arredamento anni 70 malandato, lenzuola bucate, polvere ovunque .Bagno con sanitari e piastrelle che ormai hanno fatto il loro corso, scotch da pacchi su una piletta di scarico del bagno forse per evitare fuoriuscite di cattivi odori.Notte passata su un materasso vecchio e scomodo con molle cigolanti, con la colonna sonora di vicino di camera che russava sonoramente. Porte di carta velina che trasmettono tutti i rumori del corridoio. La ski room è una box/magazzino freddo , non riscaldato e senza asciuga scarponi. Colazione : disarmante. Vedi foto che allegate: siamo scesi alle 8 e 5 e abbiamo trovato 5 fette di mortadella ( non a testa!!) , formaggio, due brioche vuote e marmellatine monopozione. Manca l’acqua da bere, la macchina del caffè e delle bevande calde non fuziona, e pur essendoci un'altra macchina disponibile nel bar annesso all'hotel non viene utilizzata. Dopo la non-colazione abbiamo cambiato struttura. Molto fuorviante l'aspetto esterno, sembra una struttura nella media e quasi ben tenuta. Il prezzo può invogliare, ma dopo questa esperienza ve lo sconsiglio vivamente. Difficile credere che in Trentino ci sia un hotel come questo.
- Verified traveler (6/5): - Struttura un pó datata per un 3 stelle, ma pulito e confortevole. Cucina con poca scelta di piatti. Non ho consumato la prima portata e ho dovuto pagare a parte la birra che accompagnava il secondo.
- Verified traveler (4/5): - ottima posizione, le stanze molto antiche e scarse di conforts. pessime
- Jacq123 (6/5): Average hotel - It was an ok hotel, but we thought that the price we paid for the summer season was too high. And I don't like to pay for the internet, it is my opinion that when you pay a lot of money for a room, at least the internet should be free. The room was ok, but needed some fixing up, actually the entire hotel needs some fixing up. It's ok, but very old. The breakfast was ok too, at least it wasn't an italian (= sweet) breakfast, but I missed some healthy options. Fruit flavoured yoghurt and cereals packed with sugar are not considered to be healhty.
- Iloveskiingtoo (8/5): If you want to go skiing this is a great place to stay - Considering they were catering for 40 the food was pretty good and the staff worked very hard to meet our every need. The rooms were a little basic but easily met our requirements as we spent most of our time skiing. The bar prices were a little steep for cans & sweets, but what do you expect at a ski resort. Great Week
- erniec (4/5): Dreadful food - We stayed at this hotel in the hamlet of Fai della Paganella for a few days this month, having booked on a very inexpensive 5/6 day trip, advertised as Lake Garda and the Dolomites. This demonstrates the need to read the small print. We were in fact staying in the winter ski resort of Fai della Paganella. All in all a good value trip with an excellent coach, driver and guide. The hotel had been changed, presumably because of problems with numbers/costs etc. The original hotel was in the village but we found ourselves about 1.5 miles from the village up or down a steep road without a footpath. Very convenient for the ski lift but this was August! The hotel was friendly but pretty basic although reasonably clean. But the food was absolutely ghastly. In a week we did not see a slice of tomato or lemon let alone a fresh vegetable. Everything was processed or bought in and sometimes it was imposible to know exactly what one was being given, although there was plenty of it. In a land where fresh produce is so readily avaiable this was quite unforgiveable, and absolutely disgusting. Plastic bread, fruit juice, cheese, ham appeared each morning all in uniform slices of yellow and pink. Our return flight was cancelled late at night and we were put up in a small but excellent city hotel. The breakfast there was by comparison a feast and both hotels were 3*. Hotel Santellina should be downgraded to 1* until it learns that the touring public has become too sophisticated to put up with their gastronomic nonsense. Oh for some decent bread, fresh cheese and an apple! After all that's where they are grown.
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