Clarendon Hotel South Melbourne

Location: 209-215 Clarendon Street., Melbourne, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Delivered food - securely covered
• Security alarm
• Key card access
• Television in common areas
• Free wired internet
• Internet access

Rooms Available

• Family Suite

  This spacious suite is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchenette features a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned suite offers a flat-screen TV, a private entrance, a dining area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe King Room

  The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Wine or champagne
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe King Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware, a microwave and an electric kettle. The suite provides a flat-screen TV, a dining area, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Suite

  This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and an electric kettle. The suite features air conditioning, a private entrance, a dining area, a wardrobe, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Room

  The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Laurie (5/5): We enjoyed the convenience location and the facilities but didn't like the noisy music after 10pm. - The location was good, close to the South Melbourne Markets and easy to commute to via train and tram. The noise of the music which went to 12:30am one night. This was the most disappointing factor of our stay and we would not stay at this venue again because if it.
• Vahid (8/5): -
• Pavel Karkarin (8/5): -
• ella (8/5): -
• Emma (9/5): - The big room Bathroom too small
• Paul (8/5): -
• Steven (9/5): -
• Will (10/5): - Great spacious rooms, clean, terrific location. Not a thing!
• Mia (5/5): -
• Susan (8/5): - Very comfortable. Great location. Close to markets cafes, trams. Easy access to CBD.
• Monica (7/5): -
• Jennifer (5/5): Was alright for one night, not sure I will be back - The beds were comfortable and good pillows Second room was very musty, the bathroom door in first bathroom didn’t close, needed a hook near shower for towel, no soap container. Rooms need update. Staff shouldn’t greet people stinking of cigarettes
• Qi (4/5): - This was truly the worst hotel experience I have ever had. After taking a shower, I found the entire bathroom flooded, with water even leaking into the living area. It was obvious that the drain had not been cleaned, which is completely unacceptable hygiene.To make matters worse, this happened at 11:00 PM. We were exhausted but had to assist in cleaning up the mess ourselves, otherwise, we wouldn't have been able to use the bathroom at all. This caused significant stress and ruined our stay. I expect better maintenance and service.
• Andrew (8/5): -
• Thanyaporn (9/5): -
• Dave (10/5): Quite comfy and clean, everything I want - Great location great bed would recommend and would stay again 😊
• Suzy (6/5): -
• Codi2711 (8/5): -
• Juliet (8/5): Top spot in south melbourne, convenient to everything - Great location , super comfy beds, very spacious Some late night noise at pub closing time
• Jonathan (7/5): -
• Chris (8/5): Location perfect for our needs - Location was perfect for our purposes Musty smell over priced for what it was
• ELINOR (8/5): - Room was double glazed so quiet. Reception unmanned but no problem. Accom was v reasonable for the price. We stayed in King Suite.
• Carly (9/5): Easy free parking, tram stop out the front. South Melb market one block away. Great spot & very reasonably priced fo - Excellent location, great pub downstairs & lovely rooftop bar.
• Megan (7/5): -
• Jena (7/5): -
• Steve (8/5): - Clean and fresh room No easy safe parking
• Krasaeto (8/5): Exclusive - Big room -
• Sarai (6/5): Comfy bed but.. - It was clean and the bed was very comfortable. The bathroom was modern Check in on site is only open for one hour. This is ridiculous. You have to email the hotel in advance to get a PIN. I did not really have the possibility to call them since my SIM was not working which made the whole process frustrating. Personnel was far than empathetic. The outside of the hotel rooms is rather shabby
• Samantha (10/5): -
• Emily (3/5): - The room itself was nice and easy to move around. The bathroom was modern and clean. Each room had a TV and air con, which worked well, however there was only one remote to share between both rooms. My low score is due to management’s response and lack of care during our stay. Prior to arrival, I specifically confirmed wheelchair accessibility to the rooms, which the hotel assured us was available. Within 30 minutes of checking in, the elevator broke down. No notices were displayed, and we were advised that the required part would not arrive until after our two‑night stay. This forced us to navigate four flights of stairs with two broken legs and a wheelchair. We asked to be moved to a lower‑level room, however no alternative accommodation was available. Management advised us we would receive compensation for the inconvenience. Nearly three weeks later, no communication or refund had been issued. When I followed up, I was told they had forgotten to contact me and that I would need to request compensation through Booking.com. The compensation now being offered is less than 15% of the total cost, which I find unacceptable given the circumstances. If not for the assistance of my husband and father, I would have been confined to the ground floor for the duration of the stay.
• Hongyi (10/5): - location is good, check in is smooth
• Alejandro (6/5): Extremely poor service and lack of communication - I had a very frustrating experience with the hotel’s communication and service. One day before check-in, I received a message through Booking asking me to send a copy of my ID by email in order to check in after 3:00 pm. They also asked how I wanted to receive the instructions. I replied as requested, but the next day I received nothing. I had to follow up again via Booking message and email. I clearly stated that I wanted the information through Booking messages, but they ended up sending it to my phone instead. It makes no sense to ask for preferences if they are going to ignore them. I live in Germany and was traveling in Australia, so I do not have constant mobile internet access. This is exactly why I asked to receive the information via Booking messages. When you are on vacation, you also want to disconnect and not depend on your phone all the time. If this information is required, it should be requested at least three days in advance, not at the last minute, causing unnecessary stress for guests. During my stay, the hairdryer did not work. I went to reception during the stated hours, but no one was there. I sent a message through Booking requesting a replacement, but my message was completely ignored. However, they did send me a message asking me to inform them when I checked out, which I did. Overall, the service was very poor. Messages were ignored or answered too late, which made the experience unnecessarily stressful.
• LLLLB (6/5): Good location in South Melbourne - Good location. Near South Melbourne markets, brewery and walking distance to DFO, Hamer Hall Pub underneath rooms make it pretty noisy on some nights
• Jacqueline (7/5): - Sauber, guter Ort, nettes Personal Kein Room Service Kein 24h Reception
• carew (7/5): -
• Dianne (10/5): - Always a great stay...thank you All good but would love a toaster if possible
• Ross (8/5): Location was good for F1 weekend. Hotel was clean with good size room - Great location for F1 weekend
• Taryn (8/5): Very happy - Clarendon Hotel had everything we needed for a base for the formula 1 weekend at Albert Park. Easy walk to the track and lots of food options close by. Didn’t see any staff or guests apart from at check in. Very easy check in/check out process. If you’re looking for a comfortable stay without the bells and whistles of a hotel, this is a great choice.
• Garry (5/5): - Room was dark Elevator not working. No reception person available , check-in is therefore by phone! Rooftop bar and 1st floor restaurant permanently closed although hotel website shows photos like they are still there!
• Kevin (10/5): Peaceful easy travelling on time - Easy way to make my appointment on schedule Nothing all excellent
• Helen (8/5): Convenient, comfortable and great value for money for our family of three - Location was so convenient for our train out of Southern Cross, just 15 mins on a tram that stopped across the road from the hotel. And surprisingly quiet considering how busy that area can be!
• Jo-Anne (8/5): -
• Linessa (7/5): -
• Michelle (10/5): Would stay here again, had a lovely time. - Very comfortable beds and lovely clean ensuite. Very handy to the pub which has great meals. The only downside was the elevator as it was only working sometimes. Elevator not working some of the time.
• Bronwyn (6/5): Spacious room and comfortable bed, but maintenance issues, pub noise, and limited staff support. - The room itself was very spacious and the bed was extremely comfortable. However, we had several maintenance and management issues during our stay. The tap in the bathroom fell off on first use, and the tap in the kitchenette was also broken. In addition, the bathroom door locked itself twice without us intentionally locking it, which left us locked out. When we contacted the manager, we were advised to use a knife to fix the lock ourselves, which was quite concerning. Staff were not present on site, and the room is located above a busy pub with live music and below a rooftop bar. Guests and bar patrons use the same lift and staircase to access the rooftop bar as those going to the rooms, which made the environment busier and noisier than we expected. While the room size and bed comfort were positives, the maintenance issues and lack of response or apology for the problems we raised left us disappointed overall. See above
• Kenneth Mark (8/5): -
• Bouma (9/5): Comfortable and convenient. - Didn't have b'fast, because I didn't know it wasethere. Make the LG foyer look better, Screen off the services area ( laundry and water bottles. )
• Jane (9/5): - Bar down the bottom and roof top bar up top
• Stephen (9/5): Great hotel to stay in and explore South Melbourne - Great location and easy check in. Great pub downstairs Nothing
• MINAKO (10/5): Comfortable! - 部屋がとても広くて清潔で心地よく過ごせました。一階のパブの音楽が賑やかでしたが、遅い時間は静かになるので問題ありませんでした。スーパーや美味しいレストランなども近くて便利でした。スタッフの人は親切で、問い合わせたいことがあるとメールを送ればすぐに返信してもらえたので、何も困りませんでした。とても良いホテルだと思います。 特にありません。
• Amy (10/5): -
• Paul (8/5): -
• hayley (8/5): -
• Rob (3/5): As far as a hotel was concerned it was very poor however the bed was comfortable - The beds were comfortable The carpets were worn out. We never saw anyone on reception the entire week we were there. The kettle leaked. The linen didn’t get changed other than on a Sunday. The bed only had the covers pulled up and not made neatly until we actually saw the one housekeeper once and mentioned this to him. The entrance to the hotel was always dirty looking like it had never been vacuumed and the street entrance could’ve done with the broom.
• kristjan (8/5): “It was a more or less nice stay.” - The location was great, with a tram stop right in front of the building “It feels more like a guesthouse than a hotel, and the bar downstairs can be quite noisy.”
• Tom (10/5): -
• Sandra (8/5): - Spacious room, lovely bathroom, great location and tight on tram route Not initially clear how to enter
• Harleah (6/5): Good but wouldn’t stay there again. - South Melbourne restaurants Above a pub with live music
• Kim (8/5): - I never received the after hours code. Luckily i arrived just as the guy was packing up.
• Poppy (9/5): -
• Kelly (8/5): -
• Pavel Karkarin (8/5): Perfect for business trips - As usual, a very reliable option with great access to shops, comfortable large bed, and a relatively quiet environment. Good security with controlled access to the rooms. Highly recommend for business trips. The room is large which is good but it creates a lot of empty spaces. I would rather move the microwave somewhere away from table, so it can be fully used as a work desk. It would also be lovely to add a bedside lamp or a light switch next to the bed for convenience.
• Steven (9/5): -
• Lauren (6/5): Nice rooms in a great location but too noisy - The room was modern and very spacious, and the location is fantastic. It's an easy walk to restaurants and shops and the south Melbourne Market, and right at a tram stop. The building is a historic pub which is very cute, but doesn't have modern sound proofing. There is a pub downstairs and a rooftop bar. I could hear the loud conversations people were having in the pub downstairs, lots of banging, and the music got a bit frustrating as it was very loud till around 2am. It was understandable on a Saturday night, but Sunday night was awful. I had to buy earplugs and was still kept awake by the noise. Even other guests in the hallway sounded like they were in my room.
• Will (9/5): -
• Sammie (9/5): -
• Karen (9/5): -
• Adrienne (5/5): Comfy bed but noisy - The bed was comfortable and the hotel is walking distance from the river. The pub downstairs and the night club upstairs kept us awake both Friday and Saturday night until 1am. There is only 1 ceiling light in the room but no bedside lamps. Power points only on 1 side of the bed. We requested a later checkout but staff came knocking which was super uncomfortable.
• Harrison (10/5): Will be staying there again in August. - It was very nice.
• Andrew (8/5): Not bad at all... - Spacious Room. Surprisingly quiet. Great location with tram stop out the front. Ridiculously large TV. Very modern bathroom. Very outdated furniture. Needs a table to sit at. Spend a little on furnishings at Ikea and could make a huge difference.
• Tom (10/5): -
• Tom (10/5): -
• Renato (8/5): -
• Tom (10/5): -
• Eugene (9/5): - Great location Good communication Clean, tidy amenities
• EUGENE (8/5): 이용 후기 - 우선 직원분이 친절하였고,무엇보다 위치가 좋아서 트램타고 왔다갔다 하기 좋았습니다. 또한 근처에 큰 마켓들이 있어서 이용하기 좋았으며, 제가 묵은 방은 크고 거실이 분리되어 있어서 편했어요, 다만 딱 한가지 아쉬운점은 일층과 루프탑에 바가 있어서 저녁 11시까지 음악소리가 들려서 (음악소리가 커서 그런지 진동이 있었습니다.) 밖에서 들어오는 소리는 크지 않았어요 그부분만 아쉽네요.
• James (8/5): Easy stay at the hotel with sizeable rooms - Good location with sizeable rooms and HUGE TV on the wall to was the AO. Right above an English pub too with good food and big screen for sports. Contact with the hotel was limited as reception closed at 3pm.
• Kylie (8/5): -
• Kelly (10/5): Very happy with our choice of accommodation. - Even though it was above a pub, it was very modern, comfortable and conveniently located. The room was spacious with a big comfy bed. Easy walking distance to restaurants and Albert Park. No complaints
• Genevieve (5/5): -
• Gary (6/5): Housekeeping could definitely be improved, otherwise an enjoyable stay. - Great location, bed was amazing and very comfortable, Cleanliness We made it very clear when we checked-in that we need continuous power to run two computers. However, housekeeping took it upon themselves to disconnect the power thereby shutting down my computers. No shower caps were provided but my wife always travels with one, just in case. Howevere, housekeeping took it upon themselves to dispose of her cap on the first morning of our 7-day stay for no reason and no replacement.
• Scott (7/5): We'll stay again and ask for a non adjoining room. - Great location. Nice big room with high ceilings. Very quiet from road noise Noisy person in next room, noise came through adjoining door, Reception hard to find. why doesn't it say "Reception" on the Level 1 sign? Reception supposed to be open until 3, but staff member already gone by 2:45 so had to call and send photo id, etc.. which was a pain.
• Dianne (10/5): - Bed very comfortable and close and convenient to work and lots of restaurants. Mirror mirror rooftop bar great location All good
• Gillianne (7/5): Generous comfortable rooms. Excellent location near South Melbourne market. - Generous sized room and ensuite. Furnishings etc. – plush! Double glazing was excellent, diminishing any hubbub from the pub below. although check-in was done remotely it was seamless Nil
• Peter (8/5): -
• Christine (9/5): -
• Julia (7/5): Good location, clean and friendly staff - I really liked the area and the easy Check in a Check out Options. Rooms were very clean a spacious. I did not like the random decoration, that the toilet lacked a lid and that you could not lock the room from the inside.
• Annette Finnegan (10/5): I stay approx every 2 months and it suit me well. Great place to stay. public transport just outside - The location is great Hair Dryer
• TYRONE (9/5): - Location, close to shops, cafes, restaurants & crown casino just down the road, Clarendon Hotel bar staff were great, Thursday night is parmi night so I tried the loaded parmi it was the bomb! 🙂
• Kieran (8/5): - Convenient
• Roberto (7/5): -
• Vanessa (9/5): - Clean Room! Great Location! Great Amenities! Would Recommend Changing The Blinds As Its Very Bright In The Morning And Alot Of Light Comes In When Shut Makes It Hard For People Who Want To Sleep In. And One Of The Blinds Was Broken. Wouldn't Retract. Need Extra Pillows In Room.
• Shaun (10/5): -
• Kenny (10/5): Awesome!! - Very pleasant, very clean, super comfy bed, the instructions were easy to understand! The water wasn’t as hot as we expected :( but it was totally okay! Not very much of a problem
• Anita (10/5): - Great location.
• Michaela (8/5): - Superb location, great cafes nearby and very comfy beds! Little but noisy from the pub at the bottom but it went quiet after 11pm.
• Mary (8/5): We loved our stay at the Clarendon, our room was stylish and very clean. On road parking was easy, and so was back entra - Location Just above Bar with music until 1am
• Cassandra (8/5): -
• Andsley (7/5): -
• Gerald (8/5): -

Photos