Therma Palace - Balneo SPA, Free parking & Beach

Location: 25 Primorska Str., Therma Village, Kranevo, bg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Table tennis
• Darts
• Hammam
• Heated pool
• Shallow end
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Playground on site
• Tennis lessons on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Reception hall
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Horse riding nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Electric bicycle charging station
• Beach toys
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double or Twin Room (2 Adults + 1 Child)

  This twin/double room has a seating area, a balcony, air conditioning and bathrobes.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Heated pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Single-room air conditioning for guest accommodation

• Studio (2 Adults + 1 Child)

  The pool with a view is the standout feature of this studio. The spacious studio features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Heated pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Single-room air conditioning for guest accommodation

• Economy Double Room (2 adults)

  This double room has a satellite TV, bathrobe and mini-bar. Please note that this room does not have a balcony. Please note that extra beds are not available in this room type.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Heated pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Apartment with Sea View (3 Adults + 1 Child)

  Guests will have a special experience as this apartment features a pool with a view. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The apartment's kitchen, which features a refrigerator, is available for cooking and storing food. Boasting a terrace with sea views, this apartment also provides a mini-bar and a flat-screen TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Heated pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Single-room air conditioning for guest accommodation

• Deluxe Apartment (4 Adults + 1 Child)

  This apartment features a pool with a view. Featuring a private entrance, this spacious apartment also consists of 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. The apartment's kitchen, which features a refrigerator, is available for cooking and storing food. The air-conditioned apartment provides a flat-screen TV with satellite channels, a mini-bar, a coffee machine, a dining area as well as sea views. The unit offers 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Books, DVDs, or music for children
  • Heated pool
  • Plunge pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Nina (8/5): - Спа центърът Гледката. към морето частично се закрива от срадите отпред . и този грозен канал, който минава. . Храната беше вкусна, но малко разнообразие, като за хотел 5 звезди. И кафето на капсули в стаята нямаше обозначение, че се заплаща!
• Haulica (8/5): -
• Adrian Gheorghescu (9/5): -
• Greta (7/5): -
• Румяна (10/5): - Прекрасно място с всички удобства. При всяка възможност ще го посещаваме.
• Angelin (9/5): -
• Juju (6/5): Does the job but quite old and dirty - Possibility of early check in and late checkout for free Nice heated pool inside Friendly and helpful staff Big breakfast buffet Bedroom was dirty with bed headboard stained and dusty Old and dusty furniture and rug Mold in spa area and showers
• Веселин (9/5): -
• Emil (8/5): -
• cornelia (9/5): Se putea și mai bine ! - Locația frumoasă curată personal amabil ! Nu mi-a plăcut ca se reduc facilitățile în funcție de câte camere sunt ocupate în extrasezon!
• Svetlana (10/5): - Всичко
• Ana (9/5): acceptabil - ok
• Eftimov (10/5): -
• Liliana Comanescu (10/5): Un sejur excelent! - Curățenie, atenția personalului, facilitățile SPA, saltelele, pernele excelente. Faptul că dacă nu ești prezent când începe masa, te face să aștepți până apare cineva din personalul bucătăriei.
• силвия (8/5): - Имаше персонално отношение към нашата група-Димитър се казваше момчето. Храната.Няма разнообразие.Но можехме да ползваме ресторанта на другия хотел-там беше добре.
• Виолена (8/5): -
• Donka (8/5): -
• Nicoleta (5/5): - Sejurul a fost sub așteptări, urme vizibile de uzura a hotelului, mai ales in zona de piscina, spa. Mâncarea nu foarte variata si fara niciun gust.
• Evgenia (10/5): С удовольствием вернемся и другой раз. - Отличное местоположение, тихое и спокойное место. Очень приветливый персонал. Хороший завтрак. Все понравилось.
• MIHAELA MIHAI (10/5): -
• Doru (10/5): -
• Butuman Romeo Iulian (10/5): -
• Sorina (10/5): Totul foarte frumos! - Toatul a fost frumos Nimic de obiectat
• Guest (5/5): -
• Семёнова (10/5): Было все на высшем уровне - Спасибо за теплей прием ,великолепный отдых Очень хорошо
• CRISTIAN AUGUSTIN (7/5): -
• Andreea (8/5): Ne-am relaxat pe deplin, am mâncat mai mult decât trebuia 😅 - Mâncarea, personalul, arhitectura și faptul ca sunt prietenoși cu animalele, complexul fiind plin de pisici Lipsa varietății la procedurile de masaj
• Simion (9/5): - Amabilitatea personalului
• Marian (8/5): - Camere,curățenie,mâncare,personal amabil. Probleme cu infiltratiile pe hol și o camera la ultimul etaj
• Rodica Nicoleta (8/5): -
• Berendei (10/5): -
• Olteanu (1/5): Horror - Nimic, totul 0 Experiență foarte neplăcută. Curățenia este inexistentă: pe jos se simte nisip și murdărie, iar paharele sunt șterse cu o cârpă roz, murdară, devenită aproape neagră. În plus, în cameră sunt foarte mulți gândaci, ceea ce face șederea de-a dreptul insuportabilă. Lenjeriile și patul au un miros neplăcut, halatele sunt pătate și neigienice. În cameră persistă un miros puternic de umezeală, geamurile sunt aburite constant, iar mobilierul este deteriorat. Mâncarea este de slabă calitate. Per total, hotelul nu merită nicio stea la capitolul igienă.
• Svetlana (10/5): -
• Plamenna (8/5): Добър за релакс, но иска реновиране - СПА-зоната : Водата на външното джакузи както и на вътрешният басейн беше достъчно топла. Масажистите (Краси и Андрей) са изключително добри! Рецепция на СПА-зоната: Ирина е отличен консултант. Готвачите готвят много вкусно. Стаята е достатъчно широка и топла. Матраците и възглавниците в стаята са удобни. Цената на кафе капсулите е бюджетна. Изпълниха ни желанието за конкретна стая при резервацията. Донесоха ни комплимент за рожденият ден (торта червено кадифе и шампанско) до стаята. Камериерката си вършеше добре работата. Промяната в политиката на хотела спрямо мината година относно мини бара - вече може само целият минибар да се зареди за 50€. Пристигаш и хладилника е празен. А ние не конкумираме всичко от него. Солната стая продължява да не й работи разпръскването на сол. Японските бъчви бяха почистени, но отново се появи мръсна пяна. Балончетата бяха изключително слаби. Стаите имат нужда от реновиране - видими големи петна по таблетката за облягане на спалнята. Дивана и пердетата също имаха петна. Хладилника е много шумен. Имаше един изключително странен шум все едно бомба пада, вероятно от някоя машина, но ехтеше понякога толкова силно, че ни първата вечер ни събуди в 06ч. Телефона в стаята не работи, за да се обадиш на рецепция или СПА-зоната.
• Diana (10/5): -
• Denitsa Paskova (10/5): -
• Kalin (10/5): Perfect - 9/10 NA
• Sevim (4/5): - Бяхме настанени в стая с мухъл.
• Galina (7/5): Гладни - Хареса ми отзивчивия персонал и топлия хотел! Определено храната не беше на ниво доста от ястията бяха сурови ,също така избора беше твърде ограничен !
• Dimitrova (10/5): -
• Стоянова (9/5): -
• Пейкова (10/5): -
• Marcus (1/5): -
• Claudia (8/5): -
• Йонита Йорданова (8/5): -
• Стойко (10/5): -
• Минева (10/5): -
• Boryana (10/5): -
• Румяна (10/5): - Прекрасно място за почивка и релакс. Всичко беше по- вече от перфектно.
• Петя (10/5): -
• Ayse (10/5): -
• Хрисиана (5/5): -
• Rangelova (9/5): -
• Veli (7/5): -
• Veronica (10/5): -
• Ekaterina (9/5): - Добър СПА център.Достътъчна храна ,без никакви изненади-стандартна ресторантска . Стоите са чести и просторни. Много любезен персонал Недобро обезопасяване на детския басейн.Отворена тръба на дъното без решетка ,в която може да влезе клас на възрастен. Недостатъчно топла вода във външното джакузи
• Маргарита (5/5): -
• Veronika (1/5): -
• Anca (9/5): -
• Anca (8/5): -
• Paula (9/5): -
• Paula (9/5): -
• Paula (8/5): -
• Mihaela Hagi (10/5): -
• Stanislav (3/5): This looks like a 3 star hotel , not 5. Food was the same 3 days and not tasty at all, jacuzzis was not clean, water was - This looks like a 3 star hotel , not 5. Food was the same 3 days and not tasty at all, jacuzzis was not clean, water was not hot in the pools, never go again. This looks like a 3 star hotel , not 5. Food was the same 3 days and not tasty at all, jacuzzis was not clean, water was not hot in the pools, never go again.
• Doru Vișan (10/5): -
• Claudiu (10/5): just great -
• Tsvetan (7/5): Това търсех зимата. - Закуска-отлична. Инфраструктурата наоколо е под всякакво ниво. Предполагам, че това зависи от общината.
• Tatyana (10/5): - Прекрасное обслуживание, очень отзывчивый персонал, отличное СПА, удобный номер, все соответствует уровню 5*. Получили комплимент на мой день рождения от отеля в виде СПА процедур и шампанское с десертом и фруктами в номер. С удовольствием посетим ещё.
• Цветелин (8/5): -
• Petko (6/5): Занемарен хотел не отговарящ на звездите си - закуската беше добра Паркинга беше отвратителен Няма нищо общо с подобни хотели 5 звезди
• Mihai (9/5): Perfect pentru o escapada de weekend. - Hotelul este unul de lux pentru anul in care a fost construit. Facilitatile sunt numeroase, de la piscina, sauna, sala de fitness la bowling si biliard. Mentenanta slaba a hotelului a afectat calitatea in timp. Mirosul din camera este unul specific camerelor vechi, cu mocheta si alte textile (canapea, pat) folosite multi ani.
• Constantin (10/5): -
• Bălan Camelia (10/5): -
• Ivanka (7/5): - Климатикът в стаята не работеше и беше хладно . Иначе всичко друго беше много хубаво 🤗
• Mihai (7/5): -
• Ioana (5/5): -
• Yll (1/5): You advertise as all inclusive 5☆ hotel....I would give them not even 1☆ - Nothing at all Everything....starting from the check in to the last moment which was a checkout and i think I need to wright a book for the experience I had in this 5 day brake
• vladislav (10/5): Страхотно - Беше , топло ,чисто и вкусно И спато беше ок. Супер Имаше само по някоя друга хлебарка
• Svetlozar (9/5): -
• Silviya (8/5): -
• Delia (8/5): -
• Silviya (7/5): -
• Ionela (1/5): Servicii de 2 stele - Personalul restaurantului a avut o atitudine nepoliticoasă și lipsită de profesionalism. Deși sejurul a fost achitat în regim all inclusive, obținerea băuturilor presupunea insistențe repetate. Domnul de la bar a manifestat un comportament dificil, refuzând pur și simplu anumite solicitări și impunându-și propriile alegeri, fără a ține cont de drepturile oaspeților. În urma unei urgențe medicale, personalul de la recepție m-a îndrumat să contactez Booking pentru reprogramarea sejurului sau pentru restituirea sumei achitate. Din păcate, ulterior, reprezentanții proprietății nu au mai răspuns nici mesajelor, nici apelurilor venite din partea Booking. Menționez că această proprietate nu oferă rambursări, indiferent de situație. Serviciul all inclusive nu își justifică costul, decât poate pentru cei dispuși să insiste constant pentru servicii care ar trebui oferite firesc. Camerele foarte mari și călduroase
• DEVERLIEV (10/5): - Всичко беше на много добро ниво. Специални поздравления за главния готвач и кухнята. Изключително вкусно и качествено. Браво на вас !!! Нямам забележки !!!
• Eu (9/5): -
• Stan (9/5): Amazing, but not five star worthy - Very friendly and very helpful staff, easy to communicate with even if sometimes the language barrier was a problem, they always seemed happy to help with any issue. 9/10 mainly for staff. I personally really enjoyed the food selection. I encountered no issues. We stayed for just under a week and the meals were varied enough for three meals a day. I thought location was great. Very quiet area in a quiet town/village (or at least it was now since it was winter at the beach side). The whole "Therma Village" was really enjoyable to explore and the walks were very relaxing. Also, there are a lot of cats and dogs in the town, including around the hotel, and some of the cats seemed to be familiar with being inside the hotel lobby, so that was really nice especially for any cat lovers. SPA area was great and well equipped. The pools and jacuzzi were relaxing (sometimes too hot but maybe that was just a personal preference). I really enjoyed the selection of saunas also. Room had just about all the basics we needed, from bathroom basics to slippers to bath robes to free water bottles that were restocked daily by the cleaning ladies (and you could also ask for more water bottles at the reception if needed). I thoroughly enjoyed the atmosphere at the level 0 bar, with relaxing music and dim lights and pool tables (which you have to pay for to play, unfortunately). Also bonus points for the gym. One thing that we weren't really told about that we found out by ourselves is that the all inclusive bracelet includes ALL the Therma Village has to offer, including the Eco Therma hotel. Eco Therma seemed much more pleasant to spend time in, as it is a bigger hotel, the restaurant is also much bigger with much more varied menu, and just the overall surroundings including the small village and the private beach made for a great experience. So not a downside for Therma Palace, but a bonus that you get to enjoy everything around as client. An issue that initially bothered us badly, but got promptly fixed: our first room was a mess. We checked into our first room, and it seemed like it was part of a completely different hotel. The couch and the bottom sides of the bed(s) had strange stains on them, and even the cover on the bed had some white stains that we did not want to know about... The room was full of flying bugs, and I even squished two myself for the 20 minutes that we spent there. The furniture seemed like it hasn't been replaced since the 90s, a lot of scratches on it. But the worst thing about the room was black mold in the bathroom. We noticed the smell in the room then we saw a long string of black mold near the roof of the bathroom. However, we told the reception lady about our issue and she quickly found another room for us without arguments, which was nicer and cleaner and we liked the layout a lot more. Even though our new room was nice, it still had some minor issues that did not affect our experience that badly. The furniture was the same: old, with scratches, does not belong in a 5 star hotel. The TV had no NETFLIX on it, which although is not a big issue, we still expected a smart TV in a 5 star hotel room in 2026. We also wanted a double bed, but we got two small beds pushed together instead which was not convenient. Also we found two small cockroaches in the bathroom coming from the drain. Not a lot of cocktail choices at the bar, and not great either. Even with all inclusive you had to pay for some drinks like Campari!! Although I mostly had a great experience there, this is clearly not a 5 star hotel, more like a 4 star. Food was really good (I include Eco Therma food here also), but you could tell that a lot of the stuff including the sweets were store bought rather than made in the kitchen and some tasted bland. Add the outdated rooms and the lack of a bar at the SPA (and no free rubber slippers! you have to pay!).
• Carmen (8/5): Good - Very good services, cleaning the room every day, we had fresh towels and bathrobes every day, the heat in the room was very good. The spa center is clean, very spacious and staff was friendly. Although i like the idea of vintage, some things need to be fixed. Also, for a 5 stars resort the menu should be better. We chose this hotel every winter since 4 years ago and we can see the difference between then and now.
• Georgiana (10/5): -
• Lelifer (8/5): -
• Methan (10/5): -
• Merculov (10/5): -
• Marcela Barbus (10/5): -
• Gabriela (10/5): -
• Zdravko Zafirov (7/5): -
• Nedyalka (7/5): - Стаите бяха прострорни и чисти 1.Сауната в 10 часа сутринта не беше топла в събота на 29.11.2025, наложи се да отидем да попитаме. В събота на 29.11.2025 г. в 19 часа вечерта, служител от обслужващ персонал в СПА зоната ни помоли да си тръгваме, защото СПА зоната работела до 19 часа, при условие, че навсякъде пишеше включително и в сайта, че работи до 19.30 часа. Никога не бих повторила посещението в този хотел, липсва персонал, боулингът също се разваляше постоянно. Едва изкарахме една игра.
• uzunov (10/5): -
• STOICA (1/5): am fost si aici de citeva ori stiam ce facilitati avem.e ok toate - ok nu am fost la acea locatie acum.am fost redistribuiti la therma viilage.conosc ambele locatii.din motive tehnice au zis ei...rezervarea a functionat....pentru prima locatie.diferenta e cumva mare dintre ele.si diferenta de pret este constanta...astept reactia booking.com
• Franz (4/5): -
• Evgeni (10/5): -

Photos