Marriott Santa Cruz de la Sierra Hotel
Location: 4to Anillo Entre Radial 23 y Calle Las Ramblas s/n, Santa Cruz de la Sierra, bo
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Marriott Santa Cruz de la Sierra Hotel offers an outdoor swimming pool, fitness centre, hot tub, and more. Guests can relax and unwind in style.
Elegant Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.
Convenient Location
Located near Gabriel Rene Moreno Autonomous University and Arenal Park, with easy access to Viru Viru International Airport. Perfect for both business and leisure travelers.
Book your stay at Marriott Santa Cruz de la Sierra Hotel for a truly exceptional experience!
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Massage services
- Currency exchange
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Key access
- Food delivered to guest room
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Exercise/lap pool
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Room with Two Queen Beds - Executive Lounge Access
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a private entrance, a mini-bar and a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Private entrance
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Executive King Suite with Park View - Executive Lounge Access
This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Private entrance
- Alarm clock
- Executive lounge access
- Coffee machine
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Two-Bedroom Family Suite
Max Occupancy: 2 (2 Adults)
- Cots
-
Executive Junior King Suite - Executive Lounge Access
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Private entrance
- Alarm clock
- Executive lounge access
- Coffee machine
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Classic Junior King Suite
Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a mini-bar, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Private entrance
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Deluxe Room, 2 Queen Beds
2 Queen Beds
Overlooking the valley
Internet - WiFi and wired internet access
Entertainment - 48-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Daily housekeeping
- High-speed internet access
- Room service
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
-
Deluxe Room, 1 King Bed
1 King Bed
Overlooking the valley
Internet - WiFi and wired internet access
Entertainment - 48-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Daily housekeeping
- High-speed internet access
- Room service
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
-
Executive Room, 1 King Bed
1 King Bed
344-sq-foot room with valley views
Executive Level - Club Lounge access and internet access in the lounge; guests under 4 years old not allowed in lounge
Internet - WiFi and wired internet access
Entertainment - 48-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker and room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Alarm clock
- Daily housekeeping
- High-speed internet access
- Room service
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Rainfall showerhead
- Free cribs/infant beds
- Executive level room
- Bedsheets provided
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Bed sheets not available
- Energy-saving switches
-
Deluxe King Room - High Floor
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Cots
-
King Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a mini-bar and a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Private entrance
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Classic Queen Room with Two Queen Beds
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a private entrance, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Private entrance
- Alarm clock
- Coffee machine
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
King Guest Room with City View and Lounge Access
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Heating
- Private entrance
- Alarm clock
- Executive lounge access
- Coffee machine
- Linen
- Toilet paper
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Key access
- Key card access
-
Deluxe Queen Room - High Floor
The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Cots
Guest Reviews
- Carolina (7/5): Apuesta de estándar seguro, pero faltan comodidades - Uno sabe lo que va a encontraren estos hoteles, son una apuesta segura. La piscina y el área de jacuzzi son muy agradables. Desayuno muy completo y variado. Me pareció que el hotel entrega poca flexibilidad. Fue muy difícil hacer solicitudes especificas antes de mi estadía. No encontré un mail ni teléfono en la web de Marriott. Adicionalmente, ara el precio entrega muy pocos amenities en la habitación, por ejemplo productos de higiene femenina. El hotel arrienda el área de piscina para celebraciones particulares, lo que es incómodo para los huéspedes del hotel que no pueden usar las instalaciones con normalidad.
- Arne (8/5): -
- Jose Luis (10/5): Muy bueno - Todo
- Ekky63 (7/5): Comfortable, surcharge for conversion USD to BOB - Comfortable hotel in line with this type of hotel class. I was charged an additional 50 USD when the booking reserved rate in dollars was converted by the hotel for payment in BOB. In the booking app it was not possible to display the rate in BOB. No satisfactory explanation was given why an exchange rate USD to BOB of 8 was used instead of the day rate of 6.96 found on the national bank of bolivia (BNB) website. A different hotel in Santa Cruz I stayed in in the same period applied 6.96. A request for reimbursement was not honored . Be aware.
- antoniobL6907PT (10/5): Excellent hotel in Santa Cruz - I spent two nights in this hotel. Nice installations, beautiful building. Very good breakfast with many options. The restaurant is good with limited wine availability. Nor far from downtown. Walking distance from the Ventura Mall, best shopping mall in the city. The hotel service is excellent. I have to mention Marcela (lobby), and Jose and Limbert (waiters at the restaurant). They are very attentive and helpful. Coming back to Santa Cruz and I will stay at this hotel again.
- Expedition297353 (10/5): Great experience at Marriot Santa Cruz de La Sierra - Excelent staff, very dedicated and friendly. The hotel have very good conditions, for me, the best in Santa Cruz.
- Maira (8/5): -
- Artur (10/5): -
- Gustavo (10/5): Fantastic - We have one the best buffet breakfast ever. Very cooperative personell. Great room and location
- Marcia (10/5): Un lugar para descansar y disfrutar - Habitación cómoda! Ubicación ideal. Piscina linda! Atención muy buena.
- Oliveira (10/5): - Perfeito Nada
- João (10/5): -
- Craig (8/5): -
- Victor (10/5): Good attention - Excellent the hotel really Good experience All Time This very good
- Francis (10/5): -
- Alfredo (8/5): Confortable - Las instalaciones del hotel Me asignaron una habitación diferente a la que me ofrecieron. No tenía cajonería para guardar la ropa
- Abel (6/5): - Ubicación El room service, la falta de comunicación por falsa alarma de incendio y la falta de atención.
- Denis (10/5): Fantástica -
- Marcia Gutierrez (10/5): Un gran lugar para disfrutar Santa Cruz - La zona de la piscina es linda y cómoda. El jacuzzi igual!
- Maxim (10/5): Не хватает сауны и хамам в спа зоне - Очень удобные кровати Скромный завтрак для такого отеля
- Jan (10/5): -
- Jan (10/5): -
- Jan (10/5): -
- Daniel (10/5): - Todo La ubicación
- Fernando (7/5): Not the best Marriott out there - Staff is friendly and helpful. Rooms are clean, spacious and confortable. Food in the restaurant was really lackluster, variety is limited to whole me is and known staples such as grilled beef or the typical local dish Pique Macho. I tried a Chicharrón which was good but nothing to write home about. For dinner I tried a Peruvian fried rice dish wich was terrible, salty and gooey. Truly awful. Breakfast variety is also very limited. 4 warm dishes which are always potatoes, steamed vegetables, scrambled eggs and sausages/bacon. Bread and pastries are also very limited, as are the cold dairies. Not the best breakfast I have had in a Marriott hotel Room sound isolation is also a concern, one can practically hear what the guest in the next room is watching on TV, very little privacy there. On a more personal note, one night at 12 am I got a call from the front desk. I picked up after waking up and no one replied. No apologies were given after this. If you pick a Marriott it is because you know the brand and like what it offers, but this time this hotel has not met my expectations. I hope they improve because it is one of my favorite brands of hotels.
- Alvaro Javier (10/5): -
- ALEXANDRA MICAELA (10/5): - Excelente y completo el desayuno! Personal muy amable. Confort de habitación e instalaciones.
- Johanna (10/5): Beautiful hotel - I only stayed one night but I would have happily stayed longer - thank you! - Really clean, the room was beautiful with lovely views of the forest. Good coffee making facilities. The pool was excellent, the food was lovely and the service was amazing. There is nothing I can fault about this hotel!
- Natalia (10/5): -
- Carlos Mario (10/5): -
- Carlos (9/5): Comfortable - Very professional
- jczamora84 (10/5): Marriott - Santa Cruz de la Sierra. - I wanted to try the Marriott after staying at Los Tajibos. I found it to be excellent. While it is more focused on corporate travelers, I found it to be as good, if not better than Los Tajibos.
- Jorge Ravines (9/5): -
- Nikol (8/5): -
- Nuria (8/5): - lo q no me gusta es que la ducha sea fija y q haya un aire acond superfuerte en el hall y en el desayuno. lo demas muy bien. buen hotel
- Nuria (8/5): - ducha fija en el baño. muy incomoda y excesivo aire acond en el hall del hotel
- Paulo S (4/5): - Tried to extend my stay after 5 nights there and I accidentally booked ther wrong dates. They refused to refund and did not care about loosing a guest. Shame.
- Attilio (10/5): - Very comfortable
- Christian (10/5): - Nice
- Reinaldo (10/5): - Great hotel, food and location albeit a little expensive
- stamenka (10/5): - -
- PECurt (10/5): Good choice for Santa Cruz - Good option for Santa Cruz. Modern hotel with friendly and efficient staff. Excellent breakfast with lots of local and international choices. Nice pool with plenty of sunbeds. Spacious rooms. Walkable to shopping and good restaurants nearby too. Executive lounge had a nice choice of drinks and snacks.
- Daniel (8/5): - all
- doragU8125AI (10/5): I love Marriott hotel - The dinning room personnel were very friendly, they take the time to answer questions and to explain details about the food. The check in person was nice as well. The pillows and the bed were confortable. Thanks for providing water and good variety of breads and fruits during breakfast.
- X452WQchrism (10/5): Amazing Hote! 5 Stars! - Very beautiful hotel with a great pool, lobby and restaurant on the 4th floor. Our rooms were very nice and very clean. The best part was the staff of the hotel, they provided 5 star service! They have laundry available during your stay and the maids do a great job keeping the rooms clean and tidy! We will return!
- Fearless15763107314 (10/5): Kindness and Attentiveness - The service was the best I have ever recieved at any Marriott ever. I didn't speak any Spanish but that wasn't a barrier to their kindness and attentiveness. Double gold star to Guillermo, a bartender/waiter. The cleanliness was above average.
- 575dawnd (10/5): Bolivia May 2024 Trip - The staff was wonderful!!! Kind, professional, always there to care for our needs, smiling, not enough words for an accurate description of our experience. The rooms were clean, our requests were immediately addressed. It was a great experience and I will return!!!!
- 51tvh (10/5): They treat you like family. - Our experience from check-in to check-out has been absolutely wonderful. The staff has treated us with professionalism and kindness throughout our stay. The breakfast buffet was hot and delicious every morning. The hotel is centrally located, just a few minutes' drive from the plaza. The rooms are cleaned daily, and every staff member—from the housekeeping team to the front desk—is polite, friendly, and professional. We will definitely return! A quick tip for travelers from the USA: if you want to save a few bucks, avoid paying with a credit card or American dollars. Instead, exchange your money for bolivianos and pay in cash everywhere.
- J854LBricardor (10/5): Amazing stay - There was to many best part to our stay in Santa Cruz, but let’s talk about the staff and the stay at the hotel. The Hotel was amazing, but the staff high quality. They are amazing and very attentive and very patient. Lambert and Sebastian display very good customer service and I want to thank them for the service that was provided during the early morning. The hotel its self is very clean and very welcoming. We had an issue with the pressure of the shower, we called downstairs and within minutes they had someone knocking on the door ready to fix the situation. So to all the staff at the Marriott thank you for your hospitality and the service you have provided.
- 955averys (10/5): Amazing! - The service was amazing! The restaurant was so nice! The food was wonderful, and the staff were so helpful and always had a smile on their face! The rooms were always clean and smelt wonderful! The pool was well maintained and the breakfast was delicious!
- Bruno (10/5): - Todo el servicio fue expectacular.
- Laura (10/5): - Everything was amazing! Great staff and amazing service!
- Raquel (10/5): - Excelente lugar nos encanto mucho
- Shuichi (10/5): - とても良い
- jaime (10/5): - Muy buen hotel
- ?? (10/5): - とても良かったです
- Sergio (10/5): - Quiet place. Very safe and clean.
- 421rusty (10/5): Good hotel with dedicated staff - recommended - Excellent hotel, with friendly staff who will look after you during your stay. Nothing is too much trouble. Breakfast is fresh and good selection. Close to shopping mall and easy taxi ride to some really good restaurants. Rooms well equipped and clean. Would recommend.
- Solange R de (10/5): Melhor escolha ! Recomendo demais ! - O hotel é maravilhoso , excepcional atendimento , ótima localização, ótima área de piscina ! Quarto confortável , funcionários extremamente educados . Recomendo como um dos melhores hotéis de Santa Cruz !
- TELMA (10/5): Incrível - Melhor Hotel de Santa Cruz de La Sierra, atendimento incrível.
- Richard (8/5): - Hot water didn’t come on during the first morning and calling the front desk went unanswered. I had to go down to the front desk. Issue was resolved but it was still inconvenient. Fortunately there were no more unwanted surprises.
- Axton (10/5): - The stuff is excellent in every area of the hotel, from the cleaning, to the restaurants, to the reception. Very helpful and very kind.
- Angel (10/5): - Muy bien
- Edwin (10/5): - Nice hotel
- Estela (10/5): - Our stay was comfortable and the service was great!
- T4034FKcynthiab (6/5): great hotel with no hot water - great hotel except 3 of 5 rooms did not have hot water. this happened twice!! but …nice room and very good food, great breakfast, very good staff. seems like a lot of money to pay for a cold shower. 24 hr room service useful if getting in at midnight after a long flight
- MikeBirdman (6/5): OK city hotel - I was not as impressed as other guests who provided reviews. The Marriott is a modern, anonymous city hotel. My room was fine. Strangely no shelves to put clothes on. There was a long desk area. The hotel provided in the room one bottle of drinking water and i had to buy a second bottle. Surprised that in the bathroom the amenities were the old-fashioned small disposable bottles not the refillable more environmentally friendly containers that many hotels are switching to (i am shaving off one star for this) and there was no liquid soap. For two days the water in the bathroom was at best lukewarm in both the shower and the sink. The breakfast buffet was ok with nice fresh fruit.
- Globetrotter1955 (10/5): Great Hotel in a trendy neighborhood - Great Hotel in the very trendy neighborhood of Santa Cruz. The staff was very friendly and accommodating, the rooms were very modern, spacious and super clean. The location is great, many restaurants, bars and shops are in safe walking distance. Recommend for dinner a restaurant called Botanica, which is a short 10 minute walk from the hotel and a super trendy bar called Sir Piper, which is also very close to the hotel.
- 852graciem (10/5): Impeccable service, insatiable food - We had dinner at the toborochi at the Marriott Santa Cruz and it was fantastic. Our waitress Solimar was superb. Her and the staff were amazing with accomodations from the meal and every detail. They made the celebration for our grandmother extremely special. The food was impeccable with options to sample local dishes from the region. I highly recommend this place. Well done.
- Rita (8/5): - My only complain was that we were in a corner room lvl 15 and it was very windy we barely slept because of the noise from the windows other than that good costumer service, safe and clean
- Rodrigo (10/5): - I went with my family, with my kids 10 and 11 years old. The staff was very helpful and polite. Recommended for families with children
- yan (8/5): - Nice staff
- anita (10/5): - Exelente hotel siempre y la atención inmejorable, los alimentos variados y muy ricos en sabor
- Ariel Dario (10/5): - Todo bien
- darissa (8/5): - Clean comfortable room and beds. Nice fitness center. Small pool and hot tub could be hotter. Munimal vegan options at restaurant but lots of other places nearby.
- marlon (8/5): - Really good property, staff and rooms. However, food is very OK… nothing special
- Javier (10/5): Lugar perfecto - Excelente atención
- Melanie (10/5): - Excellent service, clean and obliging staff
- Carlos Alberto (10/5): Muy recomendado. - Excelente opcion en Santa Cruz. Hotel moderno, bien ubicado, buenas habitaciones, limpio.
- Jaana (10/5): - En hotell i våran familjs smak. Luftiga, rymliga och ljusa rum. Proffessionell personal, som hjälpte oss snabbt med våra frågor och önskningar.
- bis (6/5): - All employees around the facility (including restaurant, housekeeping and massage department) were friendly and approachable. Unlike the front desk ladies, they were not friendly. For a tourist person ( two) that stayed almost 9 nights at this hotel, they should offered at least a bottle of wine, a fruit plater or discount coupons for massages. I had been to a handful of hotels in the past (visited 10 different countries in 2023) and the hotel’s front desk ALWAYS offer some kind of upgrades or at least a bottle of wine as appreciation of my business. The front desk employees acted like they were doing a big favor hosting me and my 2 sons.
- carolina (10/5): - Tuvimos una estancia agradable; el personal muy atento y dispuestos a ayudar!! Sin duda volveria a hospedarne 😊
- Enriqueta (10/5): - Excellent atmosphere, professionalism and cordiality. I’m very happy
- Marcos (10/5): - Atencion cordial e instalaciones de primera clase
- RUDY (10/5): - Everything was perfect. The staff is outstanding and extremely helpful. We spend 6 nights and had all our dinners at the hotel, also very good. We can highly recommend this hotel and it’s employees.
- Mauricio (10/5): - Excellent place to stay, for leisure or for business. I stayed for a long 10 days period and everything was excellent ! Spacious and quiet rooms, nice and comfortable swimming pool, a good and more than enough gym and good food at the restaurants. Needless to say that service is super super good ! Staff was friendly and helpful at all time !
- Mauricio (8/5): - Las habitaciones espaciosas, pero se notan los años
- ROBERTO (8/5): - La habitacion de al lado se escuchaba todo la division era una puerta, hay que mejorar la limpieza del piso. Las instalaciones, personal y desayuno excelente.
- Aleander S (8/5): - Staff are helpful and professional
- Lauren (10/5): - I loved everything about this hotel. So accommodating, extremely clean and so friendly. I was able to get laundry service on a Sunday despite the service not usually being open on sundays and got my laundry within a couple hours, faster than the normal timing. The restaurant food was also amazing. Not a single complaint. I highly recommend this hotel to anyone!
- Carmen (10/5): A must when you are in Santa Cruz! - I have stayed at the Marriott in Santa Cruz twice now on my way to Cochabamba. After a long flight from the U.S. its so nice to arrive at the Marriott which is clean, comfortable beds, a great shower and excellent breakfast.
- Oliver (10/5): - Great Check-in and great breakfast! Thanks again
- Silvana (8/5): - Very easy check in
- ANGELINE (10/5): - The service was great, the hotel was like new and everything was very clean. The hotel room had a great view. The breakfast buffet was varied and the food tasted delicious.
- Ramon (10/5): - Marriot standards except no room service after 11pm
- Omar (10/5): Cleanness - Great stay, very clean and welcoming staff.
- JHONNY (10/5): - Es un hotel muy bonito y cerca del aventura mall comodo Me gusta llegar
- RENATO (10/5): Excelente! - Excelente em todos os apectos.
- Argenis (4/5): - I have been there 2 times and the have water problems !
- Richard (2/5): - I would have rated this higher if they had accommodated my request to change my reservation after my wife's doctor would not allow her to travel, due to an emergency operation. Orbitz was totally unhelpful, and responses from the hotel were just as bad.
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