Mercure Selangor Selayang

Name: Mercure Selangor Selayang
Address: NO B-G-12 DATARAN EMERALD JALAN PS 11, PRIMA SELAYANG BATU CAVES, Batu Caves, my

Location: NO B-G-12 DATARAN EMERALD JALAN PS 11, PRIMA SELAYANG BATU CAVES, Batu Caves, my

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Grand Ballroom for Events

Mercure Selangor Selayang boasts a stunning Grand Ballroom, perfect for hosting events and gatherings.

International Cuisine Restaurant

Savor delectable dishes at our on-site restaurant, offering a diverse menu of international cuisine.

Convenient Location

With popular attractions like Batu Caves and Petronas Twin Towers nearby, Mercure Selangor Selayang is the ideal choice for your stay.

Book now and experience luxury at Mercure Selangor Selayang!

Important Information

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Non-smoking throughout
Board games/puzzles
Concierge service
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
Coffee Shop on site
Fruits
Shallow end
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Secured parking
Swimming nearby
Vegetarian menu options available
Bulk dispenser for toiletries

Rooms Available

Superior Room with 2 Single Beds, Executive Floor

Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room provides air conditioning, a private entrance, soundproof walls, a mini-bar, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Superior Room with 1 Double Bed

Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious double room offers air conditioning, a private entrance, soundproof walls, a mini-bar, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Executive Suite, 1 Double Bed

1 Double Bed
Soundproofed room

Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Executive Queen Suite with Sofa

Featuring a private entrance, this air-conditioned suite is consisted of of 1 bedroom and 1 bathroom with a shower and a bidet. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Superior Suite

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a shower and a bidet. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Superior Room with 2 Single Beds

Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room provides air conditioning, a private entrance, soundproof walls, a mini-bar and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Superior Suite, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed
301 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Superior Room with 1 Double Bed, Executive Floor

Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room features air conditioning, a private entrance, soundproof walls, a mini-bar, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Kamal (8/5): -
Zaihan (10/5): - Pillow Parking
Sarojini (10/5): -
Sarojini (10/5): -
Sharizah (10/5): - Everything Nothing
Ai Theng (7/5): - The complementory wifi connection is not very stable
Ashraf Azmi (9/5): -
Teo (10/5): -
Sharina (1/5): Not a pleasent stay as we encountered a rude and unprofessional receptionist, completely ignoring our presence and conti - Location Rude and unprofessional staffs, stains on the sofa in the room.
Rebecca (10/5): -
neeta (10/5): -
kuganya (10/5): - All good
Mawarini (9/5): -
Minako (8/5): -
Guest (9/5): -
THIVIYASSHINI (9/5): -
Guest (6/5): -
Babyjack (10/5): -
Wan Norazila (9/5): - Bathroom None
Ibrahim (8/5): Saya sangat berpuas hati dengan penginapan di Mercure Selangor. Hotel ini menawarkan suasana yang selesa, bersih dan san - Saya sangat berpuas hati menginap di Mercure Selangor. Bilik bersih, selesa dan moden, staf pula mesra serta membantu. Lokasi juga strategik. Secara keseluruhan, pengalaman sangat baik — memang recommended! ⭐️⭐️⭐️⭐️⭐️ NA
Siti Nur Nabila ZA (10/5): - Cozy and comfortable room. There's a variety of food during breakfast and it's all delicious. NIL
SITI RUZ ADIBA (10/5): - Staff semua baik
Yong (8/5): -
Mohd Fahmi (10/5): -
Ramlah Abdul Malik (10/5): - I love every single thing Nothing
Nurul Eziani (1/5): - I don't like your staff. She is not friendly and she failed to settle about my breakfast matter. I booked the rooms with breakfast but the staff told me that my room did not include breakfast and she told me to contact booking.com to settle about the breakfast. I am soooooooo disappointed about that matter. The hotel charged me RM254.32 for 1 night as the same with booking.com that showed the breakfast was included. I would give the bad reviews for my stay. Sorry to say that it was not my first time with your hotel and I decided not to stay with your hotel anymore.
Dazzie Mae (6/5): Space and wifi all good. Parking is outside - Spacious The toilet is not closed all the way up. It means, if you poop, the smell will be spread into the room. That’s not very comfortable
wan (8/5): -
Nasrul Hanif (8/5): -
amzari (8/5): -
Sheng (3/5): It shouldn't be 4 star - Nothing much Facilities are old, pool is dirty, there is no water bottles in the room, tap water only
Sarojini (10/5): - Loved everything. Staff were very friendly. Comfortable stay for my entire family
Aida (7/5): -
Khovhinah (5/5): - Early check in and fast cooling air conditioning Requested for a simple towel decoration for anniversary. Messaged them but wasn't provided. Room carpet were actually too dusty caused allergy reaction. Less breakfasts option due to Ramadan that's fine. Visited here in 2024 it was okay but quality is slowly getting lesser.
Afif Izzuddin (9/5): Exceptional place to unwind - The location is a bit quiet in terms of local sights, but the hotel itself was a wonderful sanctuary. It provided exactly the kind of relaxation we needed after our tiring travels.
Tian (6/5): -
Andreas (8/5): - Gute Lage, super Aussicht auf KL vom Pool, sehr gutes Frühstück und Abendessen Sauberkeit im Bad
Juhary (9/5): It's very clean n neat... Soft comfy bed -
Arumugam (8/5): -
Frederic (8/5): Plus pour les affaires que le tourisme. Froid. - Propreté Absence de prise près du lit. Pas de rangements Éclairage insuffisant Gestion parking compliquée Absence de douche à proximité immédiate de la piscine , 2 transats seulement. Accès GPS WAZE ou MAPS erroné
Amanda (7/5): -
Nor Shafina (8/5): -
zulhasbullah (10/5): -
Zulkarnain (7/5): - Air cond
Rosalind (3/5): I don't plan to stay in this hotel again and I will not recommend to family and friends. - Nothing stood out for me. The convenient store was good Front desk didn't tell a lot of things upon check in, they assume guest will know. This led to unnecessary inconvenience to me. On 21/11/25 I ate at the coffee house and the staff didn't understand my order and ordered extra food for me and I had to pay for it. There was Cockroach in the room, terrified me, hotel refuse to give a discount for that. House keeping didn't clean my room on 22/11/25.
ROSLINA (8/5): -
Po Lin (9/5): Excellent! - I love the service by the staff. They really attended to my questions and answered my doubts. The lift somehow is abit chaotic. Somehow would wouldnt stop and open at my floor.
Noraizam (10/5): - Great
NOORDALELA (9/5): - Friendly staff, clean & spacious room. Convenient store available next to the lobby. Few cafes & clinic nearby. Breakfast was okay, nothing fancy but sufficient. The room was not cool as the air conditioner was not functioning properly, even after a technician came to check. The fridge was also not cold initially, but it was replaced with a new one.
mastura meera (8/5): -
Zaimi (9/5): - It near to the Adriana weeding
NOR AZ ZAHRAA (10/5): Lovely - All of it Nothing
Fatin (8/5): -
Maya (8/5): - The hotel was clean and well-maintained. The facilities were good and satisfactory. Overall, a pleasant stay.
Ahmad Zaki Zulkifli (10/5): - Tempat yg menari dan selesa Jamban agak sempit urk org yg brbadan besar
khairil (8/5): -
Siti Noryani (8/5): -
Riduan (10/5): -
Yeow (9/5): -
NORDIYANA (8/5): Check in and check out process was fast - Location and easy parking Cleanliness
محمد حنيف (10/5): -
Su Ning (6/5): - Bed is clean and comfortable. Room is spacious. Basic toiletries are provided - toothbrush, toothpaste, shower gel, hair shampoo, conditioner, body lotion, etc. Drinking water provided in glass bottles, very environmentally friendly. Housekeeping services were limited to certain hours, which led to minor inconveniences. When we requested more drinking water around 11pm, it was not available, we had to refill our bottle from the lobby. The handheld shower head was also not functioning, but as housekeeping had already ended for the day, we used the rain shower instead.
Sofea (8/5): -
Wan Ahmad Rafiin (8/5): -
Mohamad Hekarl (9/5): A good hotel for working purpose but not for holidays with family. - Breakfast was good. I was not a person eating so much for breakfast, but overall food was good. However, the seatings in the restaurant were a but cramp and not many seatings to cater guests coming for breakfast. The location was rather quiet with places to go around shopping and cafes were quite far (approx. 600 m walking distance). Richiamo at the same building also closed as early as 6 pm.
Saiful Hafez (8/5): Nice hotel good facilities and services - Ample and free parking. Nice TV channels. Didnt ask for deposit. Good mannered staff. No towel at pool. No face towel in room. I requested for room nearby elevator due to having disable guest but was ignored. The 2 single beds were joined I'd like them separated hence requested for 2 single bed room.
AbuKhiriel (8/5): - Location
Tasneem (10/5): Awesome, enjoyed it. - Luxury internal design Front desk staff - try to be more hospitable and genuine,,I know I dont dress the place then, but staff should not judge and selective treat according to how we dress. And the swimming pool is small. No kiddy pool.
Liana (10/5): - Staff frendly Staf recept too faster when talking. Sometime can't catchup
Nor Syahidah Bt Ahmad Radzi (9/5): -
Mdm (10/5): -
Noor Syakila (9/5): -
Sabirin (9/5): -
ereen (10/5): -
MOHAMMAD HAFEES (9/5): -
M.Hazli (9/5): - Everything except for the bathroom door. Bathroom's door doesnt have a lock.No privacy.
Kamalah Devi (7/5): - Staff nice and helpful but... Some of the staff don't understand English and cannot give accurate information when asked.
Saifuddin (10/5): -
Nur (10/5): -
Amirul Aswad (10/5): -
Zaidatul Akhmar (9/5): -
Kyaw (9/5): Great - 👍🏼 Parking
Nor Zulaikha (5/5): Comfortable just lack in food variety and taste - Location, friendly staff Average food for breakfast, less variety.. No kids pool
syrah (8/5): - Amazing service, I do need water at almost midnight that time at the staff really come to give the water bottle. I appreciate it so much 🙏. Bed was good, bathroom was huge, water at bathroom is strong Aircond problem sometime, Tv channel dull, Room light is not good, i can't even do makeup properly.
ramzi sunil (5/5): - All ok Aircon for some reason wasn't cold enough and no refrigerator in the room
Shamsul Shahril Badliza (9/5): -
FONG HUEI (7/5): -
Nor suriati (8/5): -
Jane Leong (8/5): -
Nurdiena (8/5): -
Mohammed (7/5): -
Kalaiarasan (8/5): -
Norma (8/5): -
Fareez (10/5): -
Muhammad Imran (9/5): - Good as expected More variety
Kanchu (8/5): -
atilia (10/5): -
Nur (8/5): -
Noah (7/5): -
Kogilavany (9/5): - Only the location and hotel rooms. Staff attitude and even pay expensive for private park no one to attend for push the label on parking when want to park. Attitude is need to be improve.