Stillwater Chalet A - Amazing Lakefront 2BR Chalet l BBQ l Gym l Tennis l Indoor Pool

Location: 56A Rose Creek Drive Lake Crackenback , Crackenback, au

Star Rating: 9.3 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Air conditioning
• Swimming pool
• Restaurant
• BBQ facilities
• Ski storage
• Non-smoking throughout
• Heated pool
• Outdoor furniture
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Contactless check-in/check-out
• Ski storage
• Access to nearby indoor pool
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Secured parking
• Fishing nearby
• Horse riding nearby
• Snow sports gear
• Swimming nearby
• Water sports equipment
• Electric bicycle charging station
• Paddle boating nearby

Rooms Available

• Vacation Home

  The pool with a view and fireplace are the special features of this holiday home. The spacious holiday home has 2 bedrooms and 2 bathrooms with a bath and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The holiday home also includes a barbecue. The air-conditioned holiday home features a flat-screen TV, a washing machine, a coffee machine, a dining area as well as lake views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • DVD player
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Coffee machine
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Heated pool
  • Wine glasses
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Alice (8/5): - Provide face flannels
• Lisa (9/5): - Comfortable accommodation right on the lake. Bedrooms a good size, and heated floors in bathrooms. The instructions for using the gas fire seemed very clear, but didn’t work.
• Marion (9/5): -
• James (9/5): -
• Georgia (9/5): -
• Alyssa (10/5): 10/10 stay for ski trip family of four. Amazing location. - Amazing location right on the lake, apartment was clean, well equiped, cozy and good size. Family of four on a ski trip and was perfect. Easy check in and out. Was surprised on the negative reviews of this place - was excellent. Nothing.
• Hamid (1/5): I wouldn't recomment this property. - No wifi at the property. TV had gliching issues; we reported on Friday, Saturday and Sunday but no one came to fix it. The agent said the TV repair guy is not responding. We didnt have TV or internet for 3 days and it was really boring.
• Matthew (9/5): -
• Bhavin (10/5): Excellent stay - enjoyed our time with kids and the snow trips - The lake front was the best aspect of our stay. It snowed during our stay so was a beautiful sight with snow on lake front. Kids enjoyed playing with snow and generally outdoors. Some dishes, utensils were unclean
• Sung (9/5): Superb -
• Dennis (7/5): Overnight on Lake Crackenback - Beautiful setting on lakeshore. Good location just off the highway. Lots of activities available. Access card to pool and gym didn't work. No wood available for fire pit. Had to ring property manager with credit card details for the damage deposit.
• Jean (9/5): Superb - We loved the serenity, sitting on the outside deck, watching kangaroos, deer, ducks, herons, and many other water birds from our waterfront deck area. The chalet was really well equipped with kitchen utensils, platters, and bowls, to make meals easy to prepare. We really enjoyed staying with our friends in such a lovely place. Thank You
• Jennifer (10/5): Exceptional - We stayed there in November as a family member was competing in the Ultra Trail 100km race. The location is excellent and the resort is fabulous. The apartment/duplex is well located in the resort right on the lakefront. It has a well appointed kitchen. Beds were super comfortable and bed linen excellent.
• Jane (1/5): Unclean! Unhelpful! Disappointing beyond belief. - Location was great and Lake Crackenback resort facilities are excellent. Check in 4pm. First impressions – end of season, the staff have checked out – doorway full of leaves, floors not cleaned with footprints, dust, leaves and sticky goop. It’s ok though, Jan said it was “only a little dirty spot” but she didn’t stand in someone’s uncleaned spilled dinner in bare feet. At 5.10pm discovered the gas fireplace didn’t work. Batteries flat in starter remote. No backup. Phoned the number on the fridge. No answer. Texted the number used at check-in. No response. Emailed the address on the fridge and via Bookings. Sent photos of the unclean state – stovetop, dirty cups, greasy pots and the placemats with food stains - Jan said “they were only little stains”. I guess when you are paying for premium accommodation its important to have an agent with an eye for detail like Jan. Jan did come the next day and change the heater battery and sent an email to say she had and “apologies the wood floors and stovetop not being cleaned properly”. When I asked why she didn’t address the cleanliness issue, her response “because I’m an agent, not a cleaner”. Jan also said we “didn’t need the heaters as it was warm when she went there”. The building has minimal insulation, so it is very warm during the day and icebox at night. And that sums up the level of service you can expect. Dirty and cold. Had she just sent someone to clean, this review would read quite differently. I could continue with the faults – bedroom heater didn’t work, tap in bath broken but it all comes down to poorly maintained premises managed by money grabbing agent with complete lack of customer care. The resort itself is a great location, has fabulous facilities but best book with the Crackenback Resort if you want to be looked after. And if you must stay – don’t forget your Chux and spray n wipe (neither provided) and a strong stomach. Booked/paid 6 nights, only stayed 3 – couldn’t wait to leave. Dont recommend any property managed by McGrath Snow Mountains
• Carrie (8/5): Great location for a family ski holiday:) - Amazing location on the lake, and so close to the ski tube. Lovely fire and fire pit. Underfloor heating and fab upstairs bathroom. Very nicely designed house in a great resort So mean……3 dishwasher tablets, 2 bin liners….no kitchen touches eg olive oil. At the price I would have expected more
• Dayle (9/5): Lovely quiet stay - A beautiful holiday home with relaxing views Not the owners fault, but it’s a shame in school holidays that the resort restaurant is only open 2 nights a week!
• Maja (10/5): Lovely lake house - Gorgeous house, super location, clean, spacious, welcoming , lovely ambiance
• Dave (9/5): Superb -
• Pauline (9/5): Great break, beautiful location and facilities.Just need to get that Wi-Fi and parking sorted and it would be perfect. - location and amenities no WiFi was a bit of a shock for the amount paid for this accommodation. Car parking by the neighbours needs to be better marked out. it was quite difficult to get out of the driveway.
• Jane (10/5): Exceptional -
• Alisa (10/5): Tranquil - Comfortable for family of four. Good location.
• Sharn (8/5): Very good - Gas heater stopped working on day 4 and there were only 3 dinner plates

Photos