Kasuwari Hotel

Location: Jalan Haji Ishaka No. 15, Labuan Bajo, Nusa Tenggara Timur, 86754, Labuan Bajo, ID

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: The front desk is open daily from 7 AM - midnight. The front desk is staffed during limited hours.

Amenities & Facilities

• Free WiFi
• Terrace
• Garden
• Express check-in/check-out
• Concierge service
• Multilingual staff
• Front desk (limited hours)
• Limo or town car service available
• Smoke-free property
• Express check-in
• Tours/ticket assistance
• Ferry terminal shuttle (surcharge)
• Shopping center shuttle (surcharge)
• Theme park shuttle (surcharge)
• Free self parking
• Airport transportation - pickup (surcharge)
• Beach shuttle (surcharge)
• Shared refrigerator

Rooms Available

• Economy Twin Room, 1 Bedroom

  2 Large Twin Beds

  269-sq-foot room, balcony/patio with garden views

  
  

  Internet - Free WiFi

  Food & Drink - Electric kettle, shared/communal kitchen access, room service (limited hours), and free bottled water

  Sleep - Premium bedding

  Bathroom - Private bathroom, towels, and a shower

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Stovetop
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Balcony or patio
  • Shared/communal kitchen access

Guest Reviews

• Karel (4/5): - Pros: helpful and nice staff, clean bedroom and bathroom. Cons: absolute lack of maintenance, the hotel was build few years ago and since then there was no maintenance at all. Paint is peeling of the walls and ceiling, gardens without flowers, common areas look like construction yard, there is no space to hang around, sit together, etc. Fotos has been taken in the time the hotel was opened. Now it looks much different.
• Valerio (2/5): - L’unica cosa da salvare la posizione è la camera grande. Per il resto terribile. Bagno vecchio sporco e con una puzza nauseante.
• Sandra (4/5): - Die Menschen im Hotel waren sehr freundlich und zuvorkommend. Das Gebäude allerdings, ebenso wie die Zimmer, ist stark heruntergekommen. Überall hängen nur halb entfernte Spinnweben, im Bad riecht es nach Abfluss - und die Badezimmertür ließ sich nicht schließen, so dass der Geruch allgegenwärtig war, wenn auch im Zimmer eher „unterschwellig bzw. beim Vorbeilaufen an der Tür. Das Hotel liegt etwas abgelegen, die Einfahrt ist ein ungeteerter und sehr holpriger Weg. Alles in allem kein guter Eindruck, abgesehen von den freundlichen Mitarbeitern.
• Michael (10/5): - I'm not sure how to write a review of tge properly. Basic might do or even primative. Bed made strange noises, but so what, it was huge and very comfortable. Shower and toilet, old with peculiar plumbing but it all worked. Fabulous balcony. Not exactly pristine surroundings and was a bit muddy after rain, non of which killed anybody. Staff were brilliant. Was offered a coffee as soon as I arrived. Would come back like a shot.
• Igor (8/5): I was happy with my choice - Pros: friendly and very helpful stuff, affordable, convenient location and walkable to everywhere including beach and airport, ok ( not great) Wifi Cons: very very outdated.
• J (6/5): Good, bad and ugly - The good: large room with a balcony, desk, decent shower and clothes airer rack. The staff are lovely, helpful and friendly. The bad: smelly drains, no chairs for the desk, a sink that drains into the bathroom and pools instead of draining away so can get smelly, filthy mattress protector and linen with cigarette burns and marks. The ugly: cockroaches and bugs inside. This is likely because of the huge gaps under both the doors. Close proximity to town, eateries and transport links.
• Albert (8/5): - Het personeel is erg vriendelijk en behulpzaam. Maar de staat van het hotel/hostel is erg slecht te noemen. De badkamer was echt heel erg. Best jammer want het zou met iets meer aandacht en een likje verf er prachtig kunnen zijn.
• L6920XHjenniferj (10/5): very nice staff - The rooms are big and clean, that was enough for us and the staff very helpful. they clean the room only when you ask them for coffee and tea free all the time we stayed there. breakfast only with toast and egg but we don't mind about that
• nikowan223 (10/5): nice, big and clean room!! - First entering this hotel feels very welcome, the staff is the main reason I wrote this review because they work very hard to help us and the check-in process is quite fast with a friendly smile from the front office staff. The room is clean the breakfast was nice food and the service is very good from all the hotel staff, especially when I need some information, the staff explains everything to us to enjoy Labuan Bajo without offering any "travel program". I really recommend this hotel for a solo traveler who not really know what to do Labuan Bajo and wants to have a nice and big room.
• KareAnne (6/5): Bad boat tour recommendation - Our room was big and clean and had a large balcony. Breakfast was brought to our room every morning. The only problem we had was booking a boat tour. We specifically told the owner that our dates were very flexible and we would like to book a tour that had a maximum of 15 guests. He told us he booked us a tour with 7 guests, but when we arrived on the boat the next morning the boat was at maximum capacity at 25 guests. This meant we were sharing ONE bathroom with 25 guests and 7 staff for two days. The boat was so full that they ran out of food for dinner and breakfast, although breakfast was just white bread and jam anyways. They also ran out of sleeping mats. We loved the snorkeling and scenery but the boat was just way too crowded.
• MrWorldTraveler (8/5): It's a great place relative to it's rate - This place is NOT the Waldorf or Four Seasons so based on the affordability factor I gave it a 4 star. If you set your expectations accordingly then it will be fine. The staff were very friendly and accomodating. Pak Maheer (manager) and the staff are excellent hosts and will try his best to make your stay comfortable. He can assist in helping you find tours, excursion etc. They also provide free pickup to and from the airport. I had issues with the wifi which wasn't working well and when it did was quite slow but other than that the room was clean, comfortable etc. Breakfast though basic is complimentary. Overall, I find this hotel to be acceptable based on the rates.
• thefoodsaurus (8/5): Value for money accomodation with friendly host - The nightly rate is considerably cheap for this hotel. It is not in any way grand or exclusive, but for a quick say, it is sufficiently comfortable. The room was not equipped with fridge, TV or safety box but you can always put your food/drinks inside their kitchen fridge if you wish. The host was very friendly and welcoming. The AC was working perfectly. Clean bed and shower as well. It is perfect for a business trip and when you don’t expect to spend a lot of time inside the room.
• Perky435 (4/5): Just Okay - For a cheap, quick night stay. This works. The beds were clean and comfortable and the breakfast was sufficient. Walking distance to restaurants and stores which is convenient. The water - sometimes you had it and sometimes you didn’t. So showers were not guaranteed. We spent two, one nighters here on each side of a boat trip. That was enough. May or may not stay there again if we had the choice. But the price was nice.
• C4829WRlisam (10/5): So welcoming! - I stayed here for 3 nights and felt very welcome. My room was super spacious, with a nice balcony area. A delicious banana crepe was delivered to my room when I had to get up super early for a day trip to the islands. Mahir was super helpful with transport and helping me out with anything else that was needed. A load of washing, was Super convenient too. They dropped it off into town for me and picked it up. Only cost me $5 Sing. No dirty wet clothes for me. One thing I didn’t read from the board, was that if you wanted your room clean, you need to drop the key off at reception. Considering how cheap this place was and the walking distance to the Main Street with all the delicious food, it was a great find. Thanks Mahir!!
• AB-lovetotravel (4/5): Great staff but horrible accomodation - Aziz the Manager is great, he helped us get a Komodo trip. Was helpful with all questions. However the hotel is not up to our expectations so we booked another hotel for our last two nights. Still Aziz was amazing and arranged that his property took us to the new place.The room was awfull, the bathroom smelled and it wasn't really clean. The bedsheets were dirty so we moved to another room. Their the sheets were fine but everything else a bit more dirty. Its just not a place to feel confy.
• _princesa_lya (2/5): Bad Experience - Very bad experience! We have booked the trip to Komodo island for 3 days/2 nights, was a shared trip but when we arrived there, the owner inform us that we are alone because the other people fail and that the price has to be higher, we agree because he promise it would be a better trip but very far from there. Our guides don’t speak English, just few words not enough to do their work, so we can not communicate with the personal in the boat, and the worst part is that they changed the itinerary without explanation or justify. Very unprofessional agency and the hotel so bad for the price. Don’t make any reservations with them.
• 131melindap (10/5): Nice hotel in LBJ - We spent here 3nights. It was clean, AC worked well, bathroom was clean. It is so quiet, but is still very close to the harbor. All the shops, warungs are within 3min on foot. Staffs are helpful and kind. I can just recommend it.
• oreodunker (8/5): Good budget option - Clean, no-frills family-run place that’s located very close to Komodo Airport. They offer a free airport shuttle, which is convenient. The staff are superb! Very warm, friendly and willing to help out in any way, including giving advice on places of interest. A basic breakfast is served to your room which you can enjoy on the balcony. Motorbikes are available for rent for a fair price and the supermarket is a 5-minute walk away. The only issue was the cold showers, but other than that, it was a pleasant stay.
• flongology (4/5): Never again, No way - I'll start by being fair and saying this is actually an average hotel, short walk to town, the room was spacious and clean and airconditioning was really working. However, I gave them a low ranking, due to the ff. 1. I requested for an airport pick up service via Booking.com and I got an email confirmation that my special request has been granted but when I arrived at the LBJ Airport, no one picked me up. 2. I booked for a room with TV, but surprisingly, there was none! The Staff who showed me the room told me that all of the rooms in the hotel have no TV. What a scam! TV is one of the most important factors for me when booking an accommodation, it was not for recreational purposes but the reason why I need a TV because I can't sleep without the noise coming from the TV. 3. Breakfast is included, yehey! But for three days, breakfast are the same, a cup of Flores Coffee, a pancake and and a slice of watermelon. 4. No hot water in the bathroom. It could have been better if they got a hot water shower because sometimes you need really hot water after a long day of journey. 5. Wifi does not work in the room, I completely understand that because it is clear from the hotel's description that WiFi is available in common areas only. But considering the room's price, WiFi should be provided in the rooms as well. In conclusion : The hotel is not too bad, I am fine with basic accommodation but this was far from what is advertised, Too expensive for what it is. As per my new friends from Indonesia who visited me on my last night in Flores, when they saw the room and knew the amount that I payed for, their exact word was "MAHAL." Thus I would not recommend.
• denjl123 (10/5): Best in labuan bajo - Best value for the money in labuan bajo! Friendly and helpful staff plus a super manager, aziz! He will do anything he can to fulfill ur request. I never heard a no from him and not asking for money at the same time! Airport pick up and drop off included! Good motorbikes for rent available. A bit off the noisy main road.. I will stay there again!
• docker5 (10/5): Fantastic service - Rooms are clean and comfortable. Service is amazing, they arranged for us the komodo trip, scooters, excellent eating places, snorkling equipment and fishing. Breakfast is also good and can be bringed to own room.
• 943JohnB943 (10/5): Great budget option, fantastic resource for scooter touring! - We stayed 1 night before embarking on a weeklong scooter tour of Flores, bike rental was from the hotel and included airport and boat tour pickup/drop, great staff and owner Aziz,, even when the road was closed due to a landslide, Aziz arranged an alternate bike drop in Ende,, very fair arrangement,, I can’t recommend highly enough,,!
• 516nadiiaf (10/5): Basic accommodation, with just brilliant staff and customer service - My husband and I have recently stayed at this property. As described below the rooms are simple, but include all the essentials that are expected from an accommodation. But what really impressed us is the staff. They went above and beyond to make sure we were taken care of. Everyone was very friendly and extremely helpful! And Aziz is just such a caring and gentle person. Nothing is ever a problem for him! Just ask and he will be happy to help. He gave us so many great advices on things that you must do and places to visit! Also, as a friendly advice - if you are thinking of booking a live a board or a day trip on a boat, just book it with Aziz. His boat is amazing and very comfortable, espessially compared to some other agencies that will show you one thing on the picture, but in reality you might end up on the broken boat like we did. Thank you again Aziz for your warm hospitality and to your wonderful team! 😊👍
• 876viktorl (8/5): Lovely staff - Me and my partner stayed one night here after our other accomodation screwed up our booking and we decided, after a quick Google search, to go to Kasuwari hotel instead and are very happy we did so. The service here is an easy 5/5. They gave us a ride to fetch our luggage and did everything they could to help when my girlfriend slipped on the way back and hurt her knee really bad. They later even drove us to the restaurant we were planning to eat at. They also speak good english. The rooms are, as stated in other reviews, basic but clean, cheap and spacious. The AC works good and you have a big balcony with a drying rack. On the downside our bathroom smelled a bit like sewer and had quite a few insects in the ceiling. All in all a great hotel and if we ever come back to Labuan Bajo this is the place we will turn to first.
• 682philipj (10/5): Great Owner - The place is basic, but it's also cheaper than most in the area so you pay for what you get, and importantly felt clean. What makes this place though is the owner, super friendly, super helpful. I arrived without a booking and the first night they were full, the owner drove me across town to help me find a place instead. I managed to get a room the second night at Kasiwari. Also took me back to the airport. He organised a Komodo island tour also which was good. If you're looking for a place with an honest owner who will go above and beyond. This is the place.
• Tdogg_11 (10/5): Amazing staff - This hotel is awesome because of the staff! They went above and beyond to help us. We couldn’t get last minute flights online so they drove us around to find tickets at airport offices, they supply you with mineral water refills for free saving us buying plastic bottles, they organised laundry for us and so much more. Yes the rooms are basic but for the price you pay they are perfect. Highly recommend!!
• Badge (6/5): No room available - Bookef through Expedia. We got there and no car waiting. Hotel said they didn't get the Expedia email. When we arrived at hotel the room we booked was not available. The air conditioner was broken. The manager was kind enough ti find us another room at another hotel but I'm pretty sure not as nice a place. Not sure how an issue Like this gets handled by Expedia. The area was booked up as a dignitary was in town. .unable to rate hotel
• Steven (10/5): Don’t stay anywhere else in Labuan Bajo. - Awesome family run hote. Very friendly staff and owners that can’t help going the extra mile to help. Nothing is too much trouble. Good advice on prices for boats and the owner even took us out for the day. Nice breakfast included and a very laid back vibe. We would return without a moments hesitation.
• Susan (6/5): Bit overpriced - The owner of the property couldn't have been more helpful. He arranged our trip to komodo island and took us to the boat very early in the morning after bringing a good breakfast to our room.He had not long had the property so hopefully the problems with plumbing will get sorted.
• Lorne (10/5): Great hotel, great value - We stayed here before and after a 2 day tour to Komodo park. The large room was very clean and contained 2 double beds that were probably the most comfortable mattresses we had in the last month. The included breakfast was eccellent and served to your room. The WiFi was available in the reception area as well as the rooms close to it as the signal was strong. The hotel owner was very knowledgable about the komodo tour packages and was happy to offer advice etc. regarding companies and prices. A great family run business.
• Elisabeth (8/5): Prima hotel. - Prima hotel met net prijskaartje, verwacht geen luxe.
• Martin (10/5): Great place! - the Owner is awesome, super sweet and lovely guy, always with a smile. Helped me organize my day trip to komodo and arranged transport to and from the port.

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