FORM Hotel Al Jaddaf, Dubai, a Member of Design Hotels
Location: Al Jaddaf, Dubai, Dubai, Dubai, AE
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in our 24-hour health club, outdoor pool, and poolside bar for a truly relaxing experience.
Delightful Dining Options
Savor delicious meals at the restaurant, enjoy snacks at the cafe, or opt for 24-hour room service while staying connected with complimentary wired and wireless internet access.
Convenience and Comfort
Benefit from features like a 24-hour business center, express check-out, and free self-parking, all while staying in one of our 136 air-conditioned rooms with modern amenities.
Book FORM Hotel Al Jadaf, Dubai now to experience luxury and convenience in the heart of Dubai!
Important Information
- Pool access available from 8:00 AM to 6:00 PM.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Alcohol is not served at this property.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Proposal/romance packages available
- Express check-out
- No single-use plastic stirrers
- Free WiFi
- Swimming pool
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- Gift shops or newsstand
- Shopping on site
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Meeting rooms
- Smoke-free property
- Pool umbrellas
- Grocery/convenience store
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Free area shuttle
- 24-hour business center
- Free shopping center shuttle
- Snack bar/deli
- Parking (limited spaces)
- Free self parking
- Pool sun loungers
- 24-hour fitness facilities
- 24-hour health club
- Housekeeping on request
- Proposal/romance packages available
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Change of bed sheets (on request)
- No single-use plastic stirrers
Rooms Available
-
Room, 1 Queen Bed, City View (Cozy Room)
1 Queen Bed
237-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Change of bed sheets (on request)
- Desk chair
-
Room, 1 King Bed, City View (Ideal King)
1 King Bed
258-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Change of bed sheets (on request)
- Desk chair
-
Suite, 1 King Bed, City View (Mega Suite)
1 King Bed
538-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Change of bed sheets (on request)
- Desk chair
-
Room, 2 Twin Beds, City View (Ideal Twin)
2 Twin Beds
258-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Change of bed sheets (on request)
- Desk chair
-
Room, 1 King Bed, City View (Plus+)
1 King Bed
323-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LED television with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Change of bed sheets (on request)
- Desk chair
Guest Reviews
- Akiya (10/5): - staff is very kind,
- Edmond (10/5): - Excellent breakfast Client friendly
- Adeel (10/5): - Good
- Syed (10/5): - Amazing! Front desk was very helpful to accommodate our requests.
- Agnes (10/5): - Great staff and service. We enjoyed our stay. Thank you
- Shaymaa mohammed ali mohammed s (2/5): - The pictures is totally different with the real and the room is too small
- Ismael (10/5): - Good
- Shafiques Samad (10/5): - Modern, clean and convenient property
- Verified traveler (10/5): Would recommend! - Second time I stay here and I would stay again and again. Pools nice, foods good at the breakfast buffet, the locations great (downside that theres some construction now), the people are AMAZING!! Everyone who works there is so wonderful and helpful.
- Nizami (10/5): Booked it for second time - still high level - Excellent hotel fot the price it offers. Clean, fresh, amazing service, friendly stuff. Close to metro station, shops and cafes around. Quality is high overall
- Ban (10/5): - Everything was very good
- Jawad (10/5): - We had a wonderful stay at the hotel. What stood out most was the exceptional service from the staff everyone was incredibly welcoming and went out of their way to ensure we were comfortable. The room was spotless, beautifully designed, and had thoughtful touches that made it feel more like home than a hotel. We also really appreciated the quiet atmosphere, which made it easy to relax and get a good night's sleep. Overall, it was a perfecti balance of comfort, hospitality, and attention to detail.
- Sarah (10/5): - The staff are amazing, The location is very convenient It’s clean, quiet, new design
- Snobir (8/5): - Staff were very accommodating and polite.
- Berge (10/5): - Great hotel. Will stay there again for sure!
- Donna (6/5): - The small rugs on the floor serve no purpose and can make someone trip and fall. Otherwise, good location as its close to the metro.
- Nekhman (10/5): - Staff are awesome
- Mitchell (10/5): Right near the metro - This was a great place to stay. Right across from the metro. However this area is still being built so not much happening in the area but easy enough to get into busy areas via metro. The pool was great for laps.
- Verified traveler (10/5): Excellent value in March - Everything inside the room and in shared spaces looks very nice and is maintained perfectly clean and nicely smelling. Really great bed, pillows, and sheets. The location is pretty good, 3min walk to the metro station, but it's a lot faster to get to the very centre by taxi (~15min, ~7€). What's not great: The rooftop pool has opening hours only 8AM-6PM. The amenities don't include slippers.
- Nekhman (10/5): - Great service and close to metro and location is close to all areas.
- Mariam (10/5): - Clean hotel and friendly staff.
- Souleymane (10/5): - Great place, great people and amazing breakfast. Staff were friendly and welcoming. I highly recommend this hotel to anyone.
- Alec (10/5): Great staff, good location - Location ok, up & coming with a lot of construction in the area that never disturbed me. 100mtr walk from Al Jadouf Metro Station. Room was OK size. The whole hotel was clean & well kept. The entire staff were always so helpful. The staff were the main positive of the Form hotel.
- Arnold (10/5): - .
- Dina (8/5): - Good for the price but far
- Yomna (10/5): - My stay was really good. The room was perfect and clean, the staff were very hospitable and friendly, and the metro station was a 2 mins walk from the hotel which was perfect for me. The hotel had everything I was looking for, I would definitely come back and would totally recommend
- Ian (8/5): - Convenient location
- Faith (8/5): - Form hotel is good, safe and very convenient
- yadira (10/5): - Everything was amazing about this hotel
- Simon (10/5): - Stylish modern hotel. Great food and service.
- Abeer (10/5): - All the staff is so nice and helpful specially Eman and raheem . Thanks a lot guys for the amazing hospitality see you soon ☺️
- Khadijetou (10/5): - Amazing stay at Form hotel! Will definitely be back
- Andrew (10/5): - Staff were friendly and helpful, rooms were clean and spacious, a good food selection for breakfast. Only afew minutes walk to metro .
- michael (10/5): - Absolutely fantastic hotel . Great breakfast and lovely staff
- Fatima (10/5): - Great stay
- Sahra (10/5): - The staff are just amazing and over the top helpful. They make you feel at home. The stand out guys for me were Abu in housekeeping and Shakir at the restaurant.
- Saadat (10/5): - Very well priced and convenient location
- Saad (8/5): - Clean. Nice breakfast. Good staff. Nice blackout shades. Hot water has issues. Missing power plugs except in a corner, hair dryer, iron and table.
- sunny (2/5): Not recommended - I do not recommend this hotel because- Wrong check in time Twin room only had 1 glass of water Faulty Iron was provided to me No slippers in 4 star hotel No bathrobe; people walking half naked from swimming pool **miserable receptionist** With so many bad experiences- I did not bother trying their other services. Little basic things go a long way so there is improvement needed here.
- Mohammed (10/5): 🌷🌷🌷 - فندق غير ..موقع جمبل جداً
- Cluretha (10/5): - The hotel was very clean and the staff was extremely friendly. I would recommend the hotel
- CHI-HUA (10/5): - Very close to Al Jaddaf metro station. There are two supermarket around the corner. The room is clean and spacious. The staffs are friendly and helpful. However the shower door is a bit awkward, the water is easily travel to the vanity/sink. Overall I have really good experience.
- JUAN PABLO (10/5): - Lo mejor del hotel es que esta cerca de la estación del metro. El desayuno es muy bueno también.
- Dipin (10/5): - Everything was exceptionally great. Very friendly hotel staff who go out of their ways to make you feel home. Amazing breakfast buffet. Exceptional hospitality. Worth every penny. Will certainly be staying again every time I visit Dubai.
- Verified traveler (10/5): 10/10 experience - This hotel is absolutely wonderful! The staff are so friendly, positive, helpful, organized, and professional. Literally everyone working in this hotel from the reception, to security, housekeeping team, lifeguard, kitchen staff and more were so great! Rahim was especially exceptional every time we needed something, even if it was a recommendation for stores! The breakfast buffet is great! Housekeeping team deserves all the tips!! We loved staying at this hotel. The only criticism is the lighting in the actual rooms being dim. The location is perfect, a 3 minute walk to the metro, and an easy drive to basically anywhere, with a 24 hour pharmacy and minimart just next door. They even have a shuttle service! All around, we enjoyed our stay, and would recommend this hotel to anyone!
- Verified traveler (10/5): Excellent! - Incredible hotel, wonderful staff, housekeeping staff were diligent, security was excellent especially Rahim. Great breakfast buffet, pool, gym, location (superb), and they even had a shuttle service. Would recommend to anyone!
- Masahiro (8/5): - とてもきれいなホテルでした。また、朝食も美味しかったです。
- Kevin (10/5): Cost effective Quality in Dubai - If you are visiting Dubai on a budget you can't go wrong with this hotel. It a quality hotel comfortable casual feel hotel with great staff - this is the one . It's about 200 metres from the Al Jadaf metro station so getting around is easy .
- Armin (10/5): - Great location, very clean, gym and pool with nice views, overall very good hotel, totally recommended
- odunayo (8/5): - There was no fridge in the room
- Andrzej (10/5): - Very close to Metro
- Dr Gopi krishna (6/5): - breakfast is not up to the mark. we have to pay for coffee, not free, it's a four-star hotel, they should provide good coffee I am not happy when asking for money for coffee .
- Paul (10/5): Nice stylish hotel - Nice basic but stylish hotel in Al Jaddaf. Only 3 or 4 minutes walk from the metro station. Lots of construction work in the area. The staff are very nice and helpful. Full buffet breakfast. Swimming pool and gym on the roof.
- Margo (10/5): - ❤️ this place; staff friendly, helpful, courteous. Black out curtains, view from the rooftop pool fabulous. Only had breakfast there and it was delicious. Metro was across the street which was convenient. I would definitely recommend this hotel
- Aakash (10/5): - Our stay at FORM was seamless, dubai metro is just 2 mins walk from property, there are couple of supermarket near by, which was very convenient. They also have free shuttle to Dubai Mall, festival city mall and kite beach. Food was good too. Staff member Marlon and others were very helpful.
- Philip (8/5): - Staff are friendly. Hotel is new. Clean and modern. There is no city view as mentioned by the rooms options. Hotel isn’t located in the city at all und it’s impossible to look to the city. Best view is to the highway which is not bad. Other views are to the buildings or constructions around the hotel. It’s a new area in the desert under construction.
- Anganile (10/5): - The Hotel is in a quiet location and the rooms are so beautiful and neat.
- Denis (8/5): - Good place but the area was not that good.
- iyad (6/5): - Very clean Small restaurant and lobby area Convenient location close to supermarket and metro station
- Etihad (10/5): One disadvantage and fives advantage - The only problem you will face that the parking is on sand and under the hotel is only four parking. But for me it was ok because of all the good things about the hotel.
- KABEZA (10/5): - We enjoyed our stay at Form Hotel Dubai. The staff were very kind and quick to assist.
- omeir bin (2/5): - Location surrounding and the rooms looks big online than actual shows better otherthings as well
- Anders (10/5): A very nice hotel! - A very nice hotel! The suite was very large and spacious. The staff friendly and attentive. Restaurants menu was ok, not great. Close to the airport so convenient in that regard. Count on many taxi trips to get around. Taxis are cheap though.
- Abdulkadir (10/5): It is a place to stay - It was amazing and awesome and also very affordable
- Tremaine (10/5): - Very clean room and it only took us less than 10 minutes to get there from the airport
- Gina (10/5): - Amazing experience!. Friendly and helpful staff and an outstanding Director of Operations. Thank you Hamza and your team for making me feel at home.
- Minerva Lopez (6/5): - Our stay at FORM hotel in Dubai was average. The hotel was clean with good house keeping throughout and we felt generally comfortable however there were some areas that we felt were substandard. The bathroom facilities in our room were designed for the toilet to be separated from the basin, fact that we weren't fans of. Otherwise there were two USB ports by the desk and none of them was working. One of our bedside tables didn't have any sockets which meant that if we wanted to have our phone by our bedside at night, only one of them could be charged overnight and we found that inconvenient. The pool and gym facilities were sufficient, clean and in good condition. The breakfast was predetermined by the hotel (not a buffet). Although it was sufficient, there wasn't consistency as to what one was supposed to receive for breakfast. We didn't receive a yogurt the first day despite of most other customers receiving one. Although we had booked a bed and breakfast package, barista style coffee was available but we had to pay 22EAD for one which we found was excessive. Also it had to be paid on the spot. The hotel staff were apathetic and uncharming and didn't show interest or care for customers. We were a little disappointed with the experience and we wouldn't go back or recommend.
- sandeep (6/5): - Being a hip hotel does not mean compromising on guest service. Breakfast was from a pre-decided menu and for any extra helpings you have to pay more ! Asked for an iron, did not arrive for more than an hour despite 2 calls. Then they call to ask when I would be checking out. I responded....I dont have ironed clothes to wear. You send me an iron I shall check-out in 30 mins after I have ironed the clothes I intend to wear. Voila the iron arrives in 5 mins.
- MR SELIM A (10/5): I recommend this hotel to everyone - Very professional service. Everything went as expected. Spot on service. Location wise fantastic, just cross the road Al Jaddaf Metro Station is there. A fast food type restaurant and convenience store/mini supermarket are situated nearby walking distance. Also their in house food facilities are great.
- Jitendra (10/5): Nice Hotel - Good place to stay. Good breakfast, clean rooms, close to Dubai metro station and access to airport by metro.
- Michelle (10/5): SHORT BUT ENJOYABLE - It was a very short trip but such a lovely experience! From check in to check out the service was excellent! Did their burgers from room service…yummy is all I can say…good value for money. Will definitely go back!
- Zain (2/5): - Small rooms, if youre a vip member of hotels.com don5 expect anything No late checkouts
- Verified traveler (10/5): Sleek modern hotel - Special thanks to Mr Hamza..for upgrading me to a room with an amazing view..
- Hala (10/5): Unique interiors, good location, very comfortable - It's all in the unique Form hotel interiors and details. Luxurious beds and pillows. Staff make their best to assist you. Just opposite to the green line metro. My tip: take the metro to Greek then take the ferry to Festival City mall for aed2 only! Or take the bus there too. Great hospitality. Beautiful swimming pool. Tranquilizing interiors. Stayed there for one week and was sad to leave. Love you Form
- Samantha (10/5): Mashallah stay! - Beautiful hotel, the rooms are very comfortable and very clean!! The staff was very helpful (the cleaners, the people around the gym/pool and at the reception) i highly recommend this hotel even that it’s a bit ‘far’ from Downtown. Sukhran for a lovely stay and first experience as a residential of UAE.
- Alfredo Mbomio (10/5): - Las condiciones del hotel y la atención al cliente son muy excelentes.
- Raquel (10/5): 40s birthday - I took this trip for my 40s birthday celebration,and i couldnt be more thankful to chose this hotel the hotel is really comfortable and beautiful, but the service of the staff was more than 5 stars i really apreciatte every single one of you guys,Emannuel for helping with my guide your service is excellent,Noel our server,matsu,yane,matsuita,and the rest of the team all of them treat me like a queen..i wish i could stay more time ,but i ll be back one day,i really recomend thia place to everyone
- Julie (10/5): - Loved the thoughtful touches that made affordable feel luxurious. Like the quality shower products and the pour over, artisanal coffee in the room.
- Ana Bette (10/5): Best small hotel in dubai - We had a wonderful stay in this hotel. The room is small but its really really nice. Same size of rooms we had in singapore and hongkong but this hotel is way better aesthetically. They use refillable bottles for shampoos,etc which is eco friendly. We asked them if they can reheat our food and they did find way to do it. The only problem we had is the access card which did not work at times and the wifi which did not work for some hours.
- Verified traveler (10/5): - I had a pleasant leave at Form Hotel Dubai
- marcel (10/5): What a great place - My husband and I stayed 27 day and we didn’t have one complaint. This is a great hotel with great staff. The hotel staff was very attentive to our needs; no request was to big for them to fulfill. Very clean and cozy!
- Verified traveler (8/5): - I didn’t like that it took till late in day to have the room cleaned
- Verified traveler (10/5): - This is a new hotel which was a bonus. The layout and functionality are great, the shower was relaxing and spacious, bed was super comfy, staff was very helpful while friendly and the major plus was the location to the metro 2min walk. I used the gym and pool facilities also amazing. My only con is that on the last night I was awakened by either the neighbor or staff fixing something at 2am but fell right back asleep
- Assaad (8/5): Minimal Sophisticated and Complicated Stay - A very simple stay in a new clean hotel . The interior of the hotel makes you feel comfortable and relaxed. Staff is very helpful and cheerful. They have a great restaurant food quality and nice calm outdoor terrace. A/C system , bed comfort quality , tv system are great and better than some 5 stars hotels in the area. I advise all ages looking for a calm stay to try this place .
- Verified traveler (10/5): - I enjoyed my stay very much Quiet, clean and excellent guest service
- Verified traveler (10/5): - Hamza and his team make this hotel extra special they really look after their guests really well this hotel is clean classy and cost-effective. The staff are always at hand to help out the rooftop gym and swimming pool are great and the breakfast is also excellent. I had a really good stay at this hotel its location is right next to Al Jadaf Metro station, which makes travelling around central Dubai a breeze.
- CHALANDA (10/5): Clean hotel - It was a nice use of space. The bed was comfortable. We extended our stay b/c we enjoyed the facilities. Great rooftop gym and pool. Close to train.
- Gunther (8/5): Great Stay at Form Hotel Dubai - This hotel is well located. In a bit of a construction zone at the moment, but close to airport and metro. Food is very good, staff is very helpful and hospitable, comfy bed, and most importantly its a very clean hotel and rather new. I will be staying there again on future travels to Dubai.
- Verified traveler (10/5): - Very nice, modern and clean. The location is not the best, but the metro station is just accross. Also there are many taxis passing by. The swimming pool is AMAZING!
- JAR (8/5): - Hotel is brand new and very nicely designed. The rooms are clean, spacious and minimalistic. But maybe a little too spare in decor (no carpet or rugs for example which make the room feel a little bit sterile) The location is easily accesible by car or metro but the entire area is still under construction. There’s nothing else to do yet. In a few years I’m sure it’ll be even better. The staff was great and very helpful since we arrived until we left.
- Verified traveler (6/5): Poor staff service - Property is in a newly developed area surrounded by construction sites. Interior decor nice & simple. Cleanliness needs to be improved, strands of hair found in bath towels, shower hose broken, shower door can’t close properly, used cups not cleaned, lack of attention to details. Most cabbies have no idea where hotel is. Fare from airport to Form was AED48, fare to airport was AED25 incl booking fee. Fare from Dubai mall to hotel was AED25 & AED35 on different nights. Rude cafe staff told us that bread dishes at bread station can’t be used for breakfast. Bread station and food station are at opp end separated by the bar. Guest is expected to get the bread dish from one end for the bread on the other. Good hardware but poor software.
- Verified traveler (6/5): - The room was clean and had all the facilities that I needed, but when I opened my curtain in the morning I looked onto a building site and scaffolding. The breakfast left me wanting more as there was a typical sparse buffet and possibly the worst coffee I have ever drunk in my life. My idea of a good hotel stay is:Cleanliness, nice bed, and a great cup of coffee with a delicious breakfast....! I got 2 out of 4!! But the staff were excellent and very welcoming and attentive.
- Ax3 (10/5): - I was very pleased and happy with so many aspects of the hotel. The staff was very friendly, the room is well designed, simple, and the staff made sure I got everything else I needed. The duty manager that evening was very lovely, we didn’t interact but she was there ensuring that everything is going well smoothly. Emanuel was the best, he checked me in and made sure I got everything I needed. I recommend this hotel highly!
- Coco (10/5): - Great property, clean, good staff, room upgrade, good location
- Verified traveler (10/5): - I loved my stay here! The staff are so helpful and very friendly. Would love to stay here again when in Dubai.
- Yin Ling (10/5): - Staffs are really nice abc helpful and the room was clean and cozy !
- smpa (8/5): - I was asked to deposit AED 500 upon check- in at the hotel which I was shocked. It was not mentioned by the staff from Expedia when I booked the hotel, the more it is not mentioned in the Fee Policies of the hotel. They also charged the following which are not in the hotel Fee Policies: *Municipality Fee 7% per night * Accomodation Yes, I am aware of the Tourism Fee and VAT because it is mentioned in the fee policies and no questions with this charge. Luckily I was able to get AED317 from the deposit they ask upon check in. Food is okay, but same menu every breakfast. Staffs are friendly I suggest that they must mention all the charges in the fee policies of the hotel and especially the deposit (which nowadays, no more in 5 star hotel).
- yass.yemisi (10/5): - the staff was very friendly and inviting. Anything I needed was provided to me with ease. the room was clean and had all amenities . I especially enjoyed the complimentary shuttle.
- Hamed (2/5): - Not worth a penny, very rude staff and bad odor throughout the hotel. Plus advertising false about having 24 hour shuttle from the airport which is why I booked but upon arrival they said you have to request it in advance and cannot send one and just to take a cab. Shame on Expedia as well to let people false advertise and get their customers advantage taken of. Will never book this hotel again.
- Temesgen (10/5): - It was very amazing time, very warm well come and very excellent service with respect and loyalty. I would recommend for everyone who visits Dubai.
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