Village Above The Clouds
Location: Banjar Munduk Andong Kelod, Angseri, Baturiti, Kabupaten Tabanan, Bedugul, id
Star Rating: 2 Stars
Property Type: Guest houses
About this Property
Mountain Views and Free WiFi
Located in Bedugul, Village Above The Clouds offers breathtaking mountain views and complimentary WiFi for guests to stay connected. The picturesque scenery from the property is sure to leave you in awe.
Private Entrance and Terrace Options
Guests can enjoy the privacy of a private entrance and some units even boast a terrace with pool views. The accommodation also includes private bathrooms and dressing rooms for added comfort during your stay.
Convenient Amenities and Services
From a relaxing seating area in every unit to a car rental service on-site, Village Above The Clouds ensures a convenient and enjoyable experience for all guests. Explore nearby attractions like Monkey Forest Ubud and Saraswati Temple with ease.
Experience tranquility and luxury at Village Above The Clouds. Book your stay now for an unforgettable mountain retreat.
Policies
Check-in: 01:00 PM - 11:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Pets allowed
- Car hire
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Studio
1 King Bed
172-sq-foot room with a balcony/patio
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, towels, and a shower
Comfort - Daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Separate bedroom
- Smoking and Non-Smoking
-
Duplex
1 King Bed and 2 Twin Beds
646-sq-foot room with a balcony/patio
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, towels, and a shower
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Separate bedroom
-
Bungalow
1 Double Bed
323-sq-foot room with a balcony/patio
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, towels, and a shower
Comfort - Daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Separate bedroom
- Smoking and Non-Smoking
-
Panoramic Bungalow, 1 Bedroom
1 Queen Bed
322-sq-foot room with a balcony/patio
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, towels, and a shower
Comfort - Daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Separate bedroom
- Smoking and Non-Smoking
-
Two-Bedroom Villa
Featuring a private entrance, this villa also is consisted of of 2 bedrooms, a seating area and 1 bathroom with a bath and a shower. The villa offers a tea and coffee maker, a dressing room, a sofa, as well as a balcony. The unit offers 3 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Shower
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Sofa
- Cleaning products
- Toilet paper
- Sofa bed
- Trash cans
- Socket near the bed
-
Suite Room
Offering free toiletries, this twin room includes a private bathroom with a shower. The twin room offers a private entrance, a tea and coffee maker, a seating area along with a balcony. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Cleaning products
- Toilet paper
- Trash cans
- Socket near the bed
-
Deluxe Family Room
The family room provides a private entrance, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Cleaning products
- Toilet paper
- Trash cans
- Socket near the bed
-
Deluxe Double Room
The spacious double room features a private entrance, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Cleaning products
- Terrace
- Toilet paper
- Trash cans
- Socket near the bed
Guest Reviews
- Aswathy (5/5): -
- Made ngurah (8/5): - View nya Perlu peremajaan
- West (10/5): - Best wooden houses with great atmosphere
- Евгения (7/5): смешанные чувства в этот раз. - Отличные виды из номеров и из ресторана. Хорошая, ухоженная территория, как всегда. Быстрое заселение. Сами номера подустали, не первый год сюда ездим и замечаем, как они всё больше хотят ремонта. Несколько странно было то, что невозможно было поспать, пока персонал не разойдется (или после того, как они пришли работать в ресторан) - молодые ребята, очень шумные, а шумоизоляции от общих зон к номерам рядом с ними по сути нет. Первый раз за все приезды не смогли здесь выспаться. Ну и общие зоны (беседки, в которых предполагается, что гости могут отдохнуть-поработать с хорошим видом) - также все время были заняты ребятами-девчатами из персонала, такое ощущение, что это больше не зоны отдыха гостей. Это все не очень критично - можно и в номере посидеть, пока дождит, но немного странно.
- Sautma (8/5): - Villa Above the Clouds was amazing with the view of rice fileds from dining room. It's good.
Will be back again someday.
- Kecskeméti (8/5): Valamikor egy csodálatos szálloda lehetett, remek helyen, gyönyörű környezetben, azonban erős felújítást igényel! - Gyönyörű környezetben a teraszos rizsföld tetején. Csodálatos kilátás, napfelkelte. Kedves személyzet, reggeli jógaórák. A szálláshely erős felújítást igényel, különösen a fürdőszoba. Rések a falon, ahol bejöhetnek a kinti kisebb állatok, rovarok. Repedezett padló, ami így sérülést okozhat.
- Narcis (7/5): -
- Narcis (7/5): -
- Hutomo (10/5): -
- Wayne (4/5): Disappointed. Lady tried to overcharge me before we left, she added dinner invoices PLUS duplicates - view Isolated from everything, no restaurants nearby, Doors and windows did not lock
- I Gede Sucipta (10/5): - Location and the views are really amazing, The staff are very friendly they made dinner for us is delicious. Will come back and very recomended
Thank you for your service Only little thing need fix (Maintanance) but is ok we are happy to stay
- Philippe (10/5): -
- Kusal (1/5): Only if you want to live with bugs and mould smell. - Village Above the Clouds has a very beautiful hotel premises with proper landscaping and scenic surroundings. At first glance, the property looks charming and promising.
Unfortunately, the rooms were the worst experience of our entire Bali trip. The cleanliness was extremely poor, with a lot of dust everywhere. The outdated hay roofs appeared to be home to countless insects, making it very uncomfortable to stay in the room. The rooms were mouldy, and the smell was unbearable unless the windows were kept open at all times.
Since our first room was in very poor condition, we requested a room change. We were shown a couple of other rooms, but all of them had similar cleanliness issues, clearly indicating that the rooms throughout the hotel are very poorly maintained.
The cups provided in the room were stained and not cleaned properly, which was unhygienic. We requested a change of bedsheets for our second night, but this was not done, as the same visible stain was still present the next day.
Our initial room also had a very dirty and outdated washroom with a broken shower and a stained commode. While the staff attempted to check the shower issue, a sudden flame appeared from the gas cylinder connected to the hot water system, placed right next to the washroom outside, which felt extremely unsafe.
We could not sleep properly during the two nights due to stained, itchy bedsheets and the overall unhygienic condition of the room. Despite the beautiful surroundings, the rooms are outdated, poorly maintained, and the service and hygiene were extremely poor.
Overall, this place is not worth the stay, and we do not recommend it at all.
- Yudha (10/5): - All good!
- Carly (10/5): Such a beautiful place! One of the best views in Bali - I l led the view and the staff were so helpful and friendly Nothing it was beautiful
- Maxime (10/5): - Amazing location and lovely view, helpful staff and very nice food. I highly recommend this place ! Nothing negative to declare
- Aurélie (8/5): - Très beau cadre vue sur les rizières
Repas très bon
Personnel adorable Accès limité pour les personnes handicapées
- Sugita Putra (8/5): -
- Dmitrii (10/5): Супер вид, уютное пространство и милый персонал - Уютные комнаты, невероятный вид из окна и с террасы ресторана, зал для занятий йогой, йога-инструктор, персонал просто душки, вкусная еда на завтрак, обед и ужин. Благоустроенная територия. Там так уютно и виды такие крутые, что хочется просто лежать и смотреть вдаль. Некоторые элементы комнаты и ванной стали ветхими от времени, но это нивелируется ценой и в общем, отдыхать не мешает.
- Cíntia (8/5): Um local para relaxar, descomprimir e deixar-nos guiar pela natureza - A localização mais escondida é fantástica para quem pretende imersão na natureza, a equipa do restaurante é simpática, prestável e incansável dia e noite!
As vistas são maravilhosas e o alojamento esta inserido numa zona de alojamentos residenciais, onde frequentemente nos cruzávamos com locais a cuidar das suas casas, crianças a brincar com kites na rua ou um jogo casual de voleibol entre os jovens residentes - uma atmosfera autentica e muito bonita :) Tivémos azar na ultima noite, e por estarmos num quarto acima do restaurante (que fecha cedo, às 22h) cruzamo-nos com um grupo de italianos a fazer uma tour organizada da empresa "WE ROAD" que decidiram após o fecho do restaurante "tomar de assalto" toda a zona do restaurante e a zona exterior circundante e transformar o que deveria ser um alojamento estilo porto seguro na natureza num beach bar de canggu, com karaoke, musica aos berros e como se fossem os únicos hospedes na propriedade - criando um ambiente perturbador para os restantes hospedes. Tivemos de aborda-los diretamente pois não estava ninguém na receção.
Percebo que não seja culpa do alojamento, mas acho que havendo regras a cumprir em relação ao barulho/paz do local, a equipa devia de controlar estes grupos que chegam neste tipo de tour, que se esquecem que nem toda a ilha é Seminyak/Canggu....
- Sultan (10/5): -
- François (6/5): Très beau cadre, magnifiques jardins, mais bungalows vieillots et très humides. - Les jardins, le cadre, la vue sur la vallée et les rizieres, la très belle végétation, le calme, le personnel, et le restaurant, très bons plats et petits déjeuners ! Le côté vieillot des batiments, et surtout des bungalows, qui méritent un coup de frais, d'isolation voire de rénovation.
L'isolation acoustique et climatique est casi inexistante. les bungalows sont jolis et se mettent bien dans le cadre, mais étant en bois et pas très récents,, on sent et voit qu'ils ont bien vécu. Les toits sont en paille tressée, sur des latis en bois, c'est joli, mais ca ne protège pas du bruit ni de l'humidité, très présente dans l'air et dans le chalet, qui montrent des taches et qques vétustés.
Les lits sont confortables mais les drapts sont humides et sentent un peu, les moustiquaires méritent un sérieux nettoyage. Les lézards occupent les sous-pentes. Il faut croiser les doigts pour qu'ils ne fassent pas de bruit pour vous permettre de vous endormir.
Hormis ces aspects qui peuvent en rebuter certains, nous y avons passé un bon séjour de deux nuits lors de notre tour de Bali.
- Michaela (7/5): -
- Anjuli (6/5): -
- Nadine (9/5): Un séjour très agréable dans un cadre magnifique et calme. J’ai beaucoup apprécié les cours de yoga du matin. La profes - Établissement situé dans un cadre magnifique, très calme, avec une vue superbe. Il n’y avait pas de réfrigérateur, et c’est dommage.
- Yasmina (7/5): - La vue de ma chambre était magnifique
Le personnel à notre écoute humble et respectueux
Le yoga du matin est magique Le café pas à mon goût
- Atriana (9/5): - Viewnya 😍😍😍😍
Staff ramah.
Bangunannya tergolong bangunan tua namun cukup bersih.
Suasananya tenang, damai. Telephone didalam kamar tidak berfungsi.
Ada dua lampu mati di kamar mandi ( di atas washtafel dan di atas closet ).
Pintu kamar mandi yang conect ke halaman belakang tidak dapat dikunci.
Karena atap berbentuk segitiga jadi ada bagian bangunan yang menonjol didalam kamar jadi antara bed dan atap itu spacenya sempit, kepala saya sempat kebentur diatap itu karena kurang hati hati.
Menu breakfast, deskripsi menu sama nomer pada gambar tertukar.( fried eggs dan omlete ) sebaiknya nomer pada gambar di tempel stiker sesuaikanlah dengan deskripsinya.
- Axelle (8/5): -
- Vincent (9/5): Établissement étape un jour en altitude avec belle vue montagne et culture à proximité Temple Ulun Batur (lac) et rizièr - Vue surplombant sur les zones agricoles de la ferme et la montagne
Salle de bain avec extension terrasse
Petit déjeuner avec vue plongeant sur rizières de la propriété Bruit de rongeur dans sous plafond
Wifi pas toujours régulier
- Maria (9/5): - Este alojamiento es especialmente bonito, entorno espectacular y jardines muy bien cuidados. La habitación podría estar más limpia.
- Narcis (10/5): -
- Juud (9/5): Mooie luxe kamer, prachtig uitzicht serene sfeer. - De ligging rust en de mooie kamer. Eigenlijk niks. Je moet geen drukte verwachten.
- Narcis (10/5): -
- Jared & Jessy (10/5): -
- Narcis (10/5): -
- Sergiy (10/5): - La tranquilidad y la union con la naturaleza. Muy buen personal.
- Sergiy (10/5): En conexión con la naturaleza - Una ubicación maravillosa, si buscas tranquilidad y union con naturaleza. Esta en la altura que no permite que haga calor.
También el personal es muy bueno, un trato muy familiar y amable. Por la noche no puedes hacer nada, que no sea en el hotel. No es malo. Solamente para que sepan, si buscan algo para salir o ir de marcha, por allí no hay nada.
- Stefania (8/5): - Il posto è davvero bello, immerso nella natura.
Consigliata assolutamente la lezione di yoga al mattino.
- francesca (9/5): - Posto semplicemente stupendo, con lodge ampi e ben arredati immersi in una natura spettacolare. Ottima la colazione e anche la cena a base di prodotti biologici. Inclusa nel prezzo della stanza anche una lezione di yoga che di svolge in una location panoramica. Da non perdere! Unica difficoltà raggiungere la struttura dalla strada principale. C'è una discesa piuttosto ripida e una stradina stretta non accessibile ai bus di media dimensione. Lo staff è stato gentilissimo: hanno scaricato i bagagli sulla strada per trasportarli in auto e hanno accompagnato in auto chi non poteva raggiungere la struttura a piedi.
- Abdul Arif (8/5): -
- O’Donnell (8/5): Would stay again - Wonderful staff, great food. Standard Bali jungle things, ants, creatures. Nothing that anyone can do about that!
- MATTEO (8/5): -
- antonia (8/5): -
- kartika (10/5): -
- Laurent (1/5): Très sale - Le jardin La propreté, les chambres étaient très sales et très vieillissantes. Tout est à refaire, les rideaux sont crasseux, les tapis devraient être jetés. Au restaurant les nappes sont très sales, je ne comprends pas que le personnel ne s’en rende pas compte. Les bungalows sont tres humide et non entretenus. Le personnel est très gentil.
- Veronica (10/5): -
- Annarita (8/5): - Struttura immersa nel verde, lontano dal caos. Intorno non c'è proprio niente, solo foresta.
Personale gentile pronto a soddisfare le tue richieste
- Olivia (6/5): The staff and location were lovely. But with the price tag of 3jt for 2 nights, we were disappointed - The location and general condition of the huts were amazing. The staff were very sweet The condition of the huts, buildings were not maintained. We fell through floorboards and slipped on mossy bricked paths. The staff were lovely but couldn't be bothered to get toilet tissue, so provided hand (paper) towels.
- Kevin (8/5): - L' emplacement est très agréable ainsi que le personnel. La chambre est propre et et agreable. La salle de bain mérite d'etre rénovée avec une ventilation. Elle commence à être détériorée et il y a beaucoup de vers, de limaces, etc...
- Karthik (5/5): -
- Mariska (9/5): - De locatie is prachtig, mooie huisjes Het geblaf van de honden de hele avond en nacht. Dat blijkt altijd zo te zijn. Kan het hotel natuurlijk niets aan doen. Maar is erg jammer van de rust en nachtrust
- Rose (9/5): A great place to relax with the best view (& there's yoga!) - This was my 2nd stay here. The view is breathtaking, the food is great, I love yoga in the morning. A great place to come relax. I especially love all the places to enjoy, sure as the big balcony in the room, a couple couches in a nook with a view. As others have said, it's not a super new place and it's not pristine. That doesn't bother me, however, the sheets could have been a bit fresher.
- Dries en Karo (3/5): Schoon van ver, maar ver van schoon. - De hutjes/ kamers zien er van ver mooi en idyllisch uit. Het ligt in een oase van rust (op de vele blaffende honden na).
Dit hotel heeft veel potentieel, maar dan zal er eerst veel moeten geïnvesteerd worden. Dit hotel is helemaal niet onderhouden. Overal kropen beesten, het dak was vooral plastic aan onze kamer ipv riet, het restaurant was smerig en ze hadden amper dingen die op hun kaart stonden, de lakens en handdoeken waren vuil, alles voelde en rook klam… dit hotel zouden we zeker niet aanraden. Zelfs het meubilair in de gemeenschappelijke ruimtes was vuil en vies.
Het hotel is ook echt slecht gelegen. Een Grab of Gojek komt hier niet naartoe.
- محمد يحيى محمد (9/5): كان قضاء في المنتجع جميل - المكان ، والموظفين والطعام المطعم كل شي عجبني
- Aneesh (8/5): Excellent location with awesome staff. - Excellent location It could have better cleanliness in the balcony and furnitures.
- Arjun (10/5): -
- Mike UNITED KINGDOM (9/5): Stunning location, lovely staff - 2nd time we've stayed here. Beautiful location, stunning views, and lovely staff.
Comfortable bed, clean room, clean bathroom with lovely little outside seating area if you choose a cabin.
Given that Bedugul is a 20-minute drive away, we were glad that they had a great menu available.
Pet friendly, lots of green areas.
Highly recommend and we'd stay again for sure. Loved it. Nothing
- LAURE (10/5): - Super calme, vue magnifique, personnel serviable et souriant, cours de yoga Entrée mal éclairée je suis tombée.
Pas de warung autour
- Pavlo (10/5): -
- Noesa (10/5): -
- Anthony (10/5): - We had a room under the Yoga studio and it had the most amazing views of rolling hillsing
- Johann (7/5): Great spot, but basic maintenance should be done. - The location. Quiet. Great view. The place is no maintained. Toilet seat was broken. Everything is falling apart, the sofa outside covered of moss, no AC or fan in the cabin, so very humid and smelling bad. The bathroom had no extraction so again, very humid and damp. Sink not fixed on the counter top in the bathroom etc
- Liubov (10/5): One of our favorite places in Bali! We come here not for the first time. We admire the views, enjoy the silence. -
- Ana Valéria (7/5): - O local é lindo. A pousada está situada em frente a campos de arroz. Da presença de ratos na cozinha.
Os banheiros estavam com os ralos de pia e chuveiro entupidos.
- Katie (10/5): It was just like a dream! - The gardens, the view, the peaceful sounds of nature, the look of the accommodation, the food, the staff = everything was perfect! Amazing value for money and exceeded my expectations. We would be happy to come back again. Couldn’t get the hot water to work for the shower
- Геннадий (9/5): - Очень красивое место. Отзывчивый и доброжелательный персонал. После дождя, было немного влажное постельное белье. В принципе не сильно напрягло, понятно что была общая влажность, но именно за это снизил на 1 бал за комфорт.
- federico (10/5): Ottimo soggiorno, staff perfetto, struttura accogliente e curata nei minimi dettagli - Un’oasi di calma e tranquillità, situata dietro una risaia, struttura eccellente, curata nei minimi dettagli, puoi goderti la colazione con vista risaia e panorama su Bali, pulizia, servizio, location eccellente Niente
- Wienna (2/5): Amazing view but won't consider to stay here again - The view and the yoga session The location is secluded so it's a bit hard to reach.
The rooms are dusty and dirty
- xavier (4/5): - L' emplacement est divin et la vue splendide sur les rizières. Nous avions réclamé une chambre calme pour notre séjour de 2 nuits. Nous nous sommes retrouvés dans une chambre au-dessus de la cuisine et restaurant. La seconde soirée avec un groupe de 12 yogistes italiens ne nous a pas permis de dormir avant 1h du matin : terriblement bruyant + musique.
Pas d eau chaude dans la salle de bain + nombreuses fuites des conduits ..
Non réponse à notre mail 48h avant notre arrivée et idem par téléphone.
- Franco (6/5): Beautiful location but rooms were a bit dated and not much else around as options - Amazing location and gardens were really well kept. Bathrooms were very dated and not clean. Didn't initially have bottled water in the room.
Restaurant food was very average.
- Annabelle (10/5): Little mountain oasis for amazing price! -
- Alexandr (9/5): -
- Denys (9/5): -
- agustin (8/5): - Kamarnya bagus, view nya juga bagus banget. Taman nya sangat bersih, cocok utk yg membawa anak2 dan pet. Jalan menuju ke villa sedikit menanjak dan menurun, kendaraan hrs dlm keadaan baik dan sopir juga harus berpengalaman dalam menyetir.
- Ida Bagus (8/5): -
- AHMED (10/5): -
- Дельгадо-Регаладо (10/5): -
- Mila (7/5): - It's in a nice area, clean, and has a well-maintained garden. The bungalow is okay. The bathroom is old but quite large. kitchen could be more organized. it was pretty slow specifically during breakfast. I couldn't get a clean mug to get my tea. waiting so long to finally get one.. and not two as requested.
- Iana (10/5): - Все было прекрасно! Замечательный персонал. Вид из номера потрясающий. Завтраки, которые входят в стоимость проживания - очень хорошие, так же ужинали, тоже все было вкусно. По утрам проходит йога с прекрасным тренером. Мы действительно насладились пребыванием здесь.
- Clément (10/5): - The rooms above the restaurant have the perfect view
- Volodymyr (9/5): - Дуже гарна територія, захоплюючі краєвиди. Йога зранку з чудовим тренером. Приємний персонал.
- Joel (8/5): Paz en medio de la nada - Las vistas y el desayuno están muy bien.
- Volodymyr (9/5): - Приємний і ввічливий персонал. Захоплюючі види, гарна територія. Йога зранку з чудовим тренером.
- Rob (8/5): -
- Olivia (9/5): -
- Chewy (10/5): -
- I Wayan Deni (10/5): - Suasana tenang ,nyaman dan staff yang ramah
- GP (10/5): - O sítio é lindo, de uma paz inexplicável, adoramos todo o espaço em si, às aulas de yoga pela manhã, o pequeno almoço, as vistas magníficas sobre os campos de arroz, os quartos com camas super confortáveis. Recomendamos, ficaríamos mais tempo. Um dia contamos voltar ❤️
- Anindita (10/5): -
- Federica (8/5): The view! - AMAZING location with a wonderful view over the clouds, one of the most mesmerizing views have ever seen so far in my life.. the property has a few different spot to enjoy the view of the forest/mountain/rice-fields. Absolutely stunning!
All gardens are really beautiful with attention to detail.
The room was nice but nothing special.
The food was really nice and perfectly cooked especially breakfast/lunch, at dinner was average (definitely a different cook in the morning than in the night).
Overall this property was a good choice! The cleaning was not so good.. they should improve the it, for the price they sell a standard room; the sheets had a damp smell even though they looked quite clean.
The floor was dusty and no soap in the shower.
it should be 100% clean, with AC (only fan) and with water heater for the bathroom (it’s with gas so you get boiling water or freezing water). the sofa in the balcony of the room was terribly dirty.. maybe the cushion covers were never washed.
- Chesa D (8/5): -
- ESTELA REDONDO RODRIGUEZ (8/5): It could be better - The staff really nice.
The bed really confortable.
The breakfast is amazing.
The food restaurant really nice. Noisy experience, when it supposed to be peaceful place. They have karaoke on the restaurant which is under the bedrooms.
We got a massage for 250k and honestly not worth it. It was normal massage as other places but 100k more expensive without any difference.
We could listen everything from outside from the room.
- Luca (5/5): - La posizione panoramica sulle coltivazioni di riso.
Il cibo era buono.
Il giardino molto ben tenuto. In camera le tende erano strappate o macchiate. Alcune porte e finestre non si chiudevano bene. La porta dell'armadio cigolava come se da anni non fosse più stata aperta. Di notte un animale camminava sopra il plafond del soffitto da dove cadeva polvere. Gli edifici davano un senso di mancanza di cura, anche se erano puliti.
La struttura è distante da servizi come ad esempio noleggio scooter che consentono di muovermi in autonomia.
- Edi Soebianto (9/5): -
- Ján (8/5): -
- Julia (9/5): -
- Julia (9/5): -
- Ni Kadek Sri (10/5): sangat nyaman dan menyenangkan - sangat bagus dan recomended tidak ada
- Mouret (7/5): Run down - Location, the view Bad maintenance, everything is run down, too expensive for what is it.
I ordered some room service and it was missing all « the fancies » ingredients of
the recioe.
- Lucas (3/5): Unless the management takes care of the maintenance of the cabins and trains their staff, unfortunately it’s not worth t - Views are amazing and the gardens are very well taken care of.
There’s a girl working at the restaurant who is the best. She remembered my wife from another stay and came to our room to ask if we wanted then to clean it, but she’s the only one like this. Rest of the staff is lazy and not helpful really. Staff aren’t helpful and the customer service quality is very poor.
When you arrive they are never in reception. It’s always empty, and you have to go look for them in the restaurant which is a long outdoor walk and makes it inconvenient if it’s raining (believe me I’ve been here 3 times and it’s always like this. Reception is always empty).
We ordered tomato soup because we had sore throat, and when we noticed they made it spicy we asked them to change it and they said kitchen was closed (even though it was supposed to close 15 min later).
The room was COMPLETELY FULL of bugs, including big spiders in the toilet, HUGE cockroaches in the roof, ants in the bed (and not just a few. I had to constantly remove ants from the bed and woke up at night with some walking on me), and even a frog on my dad’s bedroom.
They should fog the place often or clean the bedrooms properly.
When we arrived the whole bedroom smelled moldy and humid, and the bedsheets where humid and smelly also.
The room doesn’t have AC or fan at all so you are basically stuck with the smell and the health hazard that mold is for your lungs and throat.
The toilet had leakings and moldy walls also.
We booked 2 suites for 2 nights (the most expensive rooms) and left earlier at 8:30pm on the second day.
We didn’t use the second night after a massive cockroach walked on my head and hide inside our pillow (with another big one walking on the wall on top of the bed).
We just had enough and wanted to go.
Staff apologized and didn’t charge us for one of our food tickets (we would’ve preferred a reimbursement of the send day stay but what to do).
It’s my 3rd time staying here and all these issues were there before although I didn’t mind to deal with them, but this time bugs and mold really became too much. I guess maintenance is not a priority, and staff doesn’t really help much.
Photos