Sapa Mountain Queen House

Location: 018 Xuân Ho, Sa Pa, Lao Cai, Sa Pa, VN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 PM

Check-out: 12:00 PM

Instructions: This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Express check-out
• Newspapers in lobby (surcharge)
• Area shuttle (surcharge)
• Electric car charging station
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Elevator
• Hiking/biking trails nearby
• Safe-deposit box at front desk
• Express check-out
• Express check-in
• Tours/ticket assistance
• Area shuttle (surcharge)
• Snack bar/deli
• Free self parking
• Free valet parking
• Train station pickup (surcharge)
• Newspapers in lobby (surcharge)
• Train station drop-off (surcharge)
• Electric car charging station
• Banquet hall

Rooms Available

• Luxury Quadruple Room

  Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as lake views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Window

  2 Queen Beds

  301-sq-foot room with lake views

  
  

  Internet - Free WiFi

  Entertainment - 28-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Need to Know - No cribs (infant beds) available

  Smoking And Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Paper towels
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Executive Family Balcony

  2 King Beds

  323-sq-foot room with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 28-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Paper towels
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Family Room, Balcony

  2 Queen Beds

  Features a private balcony

  
  

  Internet - Free WiFi

  Entertainment - 28-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Paper towels
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Superior Double Room, 1 Bedroom

  1 Queen Bed

  269-sq-foot room with mountain views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 28-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone; cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Paper towels
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Luxury Family Window

  2 King Beds

  Overlooking the lake

  
  

  Internet - Free WiFi

  Entertainment - 28-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Paper towels
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Deluxe Double Room, Balcony

  1 King Bed

  279-sq-foot individually furnished room, balcony with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 28-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Tile flooring in room

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Paper towels
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Double Room

  1 King Bed

  172 sq feet, located on the top floor

  
  

  Internet - Free WiFi

  Entertainment - 28-inch LCD TV with cable channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, laptop workspace, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Paper towels
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - top floor

• Executive Queen Room with Two Queen Beds

  This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with lake views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Room with Lake View

  Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as lake views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Yukata
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Maila (10/5): Excellent place to stay - Staffs are very accommodating Nothing
• Camille (10/5): Superbe séjour et excellent accueil, un vrai sens du service ! - Nous avons été excellement bien accueillis au Sapa Mountain Queen House. Nous avions passé une première nuit dans un autre établissement à Ta Phin, où l’expérience ne s’était pas bien déroulée. Nous avons vite changé d’hôtel et opté pour celui-ci. Mai Linh et Mr. Kim ont été aux petits soins pendant les 4 jours de notre séjour, nous offrant un early check-in et un late check-out, prodiguant de très bons conseils sur les activités à faire, etc. Nous avons pris un tour (option 7 : motorbike tour) qui était génial ! Propreté au top, service de laundry ultra rapide (et le linge sent vraiment bon !) et très bon petit déjeuner (mention spéciale pour les banana pancakes). Localisation parfaite, top du top ! Tout était impeccable ! 👌
• CHEE MING (10/5): - Excellent service
• giang (9/5): Bon emplacement pour une virée à Sapa - Emplacement très pratique, à quelques pas du centre ville mais à peine à l'écart et en hauteur pour atténuer les bruits de la ville. Pratique pour quelques nuits. Personnel très aimable et disponible. Chambre propre et bien insonorisée.Literie confortable. Petit déj en buffet varié et copieux. Rien
• ofer (10/5): - I love the team in that hotel, especially Lhin that made me feel good and Comfortable throughout my stay at this amazing hotel Clean rooms, excellent dining room full of goodies And the service - number 1 Thank you Nothing
• Sarah (10/5): An amazing hotel with brilliant staff - The staff went above and beyond to make sure our stay was as comfortable as possible. We arrived early in the morning after a night train and we received a complimentary upgrade to enable us to check in straight away (the room we’d booked was occupied). They were also flexible in letting us check out a bit late too so we didn’t have to rush back from our morning activities. The hotel is in a brilliant location, with gorgeous views of the lake (which is only a few minutes away on foot) and a stone’s throw from cafes and restaurants. Really enjoyed the breakfast selection. Spacious room with a lovely balcony. Nothing
• Antony (9/5): - Everything
• Carien (9/5): Verblijf was niet wat we ervan verwachtten, maar we hadden alle dagen regen. Dus dat was erg jammer. - Personeel Beetje gedateerd
• Glen (9/5): -
• Aishath11 (10/5): - Everything!
• Mogatas (9/5): Excellent - Location walking distance from Sun Plaza, food is great, can see the lake view from hotel.
• Debbie Slaton (10/5): - Location, place was spacious, clean and all the staff are very nice
• Elisabeth (10/5): - Sehr tolles Hotel ,ca 5 min zu Fuss vom See entfernt, 10 min bis zur Standseilbahn die zur Talstation des Fansipan Seilbahn führt.Wir konnten kostenlos früher einchecken und auch später auschecken,und bekamen ein kostenloses Upgrad Zimmer mit See und Bergsicht.Mr.Kim und sein Team sind sehr aufmerksam und kümmern sich um jedes Anliegen ihrer Gäste.Wir konnten bei ihm die Seilbahntickets vorab buchen.Leider konnten wir aus gesundheitlichen Gründen keine dieser tollen Angebotenen Trekkingtouren buchen.Das Frühstück im Hotel ist sehr gut,auf Wunsch kann man frisch zubereitete Omeletts ,Spiegeleier,Rührei,Pancakes ,Frenchtoast etc haben. Wir wären gerne eine Nacht länger geblieben ,weil es so schön war
• Gascon (10/5): Excellent - Cleanliness None
• MARIKO (10/5): 静かなサパステイ - ・スタッフの皆さん 特にフロントのキムさんとのコミュニケーションがとてもスムーズでした。WhatsAppでいつでも相談に乗ってくれます。返信がいつも早くて有り難かったです。 ・プライベートツアー いくつかツアーコースの用意があり、半日コースのトレッキングツアーを申し込みました。 現地ガイドの方と、お話ししながら歩けたことが良い思い出になりました。また、ぬかるみが多く歩くのが難しいエリアもあったため、自分たちのペースで歩けたことも良かったです。 ・ロケーション 大通りから路地に入ったところで静かな場所でした。中心地から離れているとはいえ、サパ教会までは徒歩10分もかからないので、便利なロケーションだと思います。 特になし
• Martin (10/5): Fantastic stay, Mr Kim and his team were fantastic and looked after us exceptionally. Linh was very welcoming and ready - Location was great, close enough to be near the centre but not close enough to be noisy Nothing the location room and staff were great
• Charles (9/5): - Excellent location, staff were so kind and helpful
• Philippe (10/5): Parfait pour un séjour à Sapa - C’est un hôtel- homestay qui est situé dans une petite rue calme mais proche de toutes commodités. Le personnel de l’accueil et du service est parfait et les petits déjeuners sont très bons avec beaucoup de choix.
• Delphine (10/5): Confortable et accueillant - La gentillesse et la serviabilité du personnel, ils feront tout pour vous mettre à l’aise. Toujours avec le sourire. Belles chambre et salle de bain, propres et modernes. Petit déjeuner bien copieux et varié. Vous avez un buffet et la possibilité de commander gratuitement des plats préparés supplémentaires sur base d’un menu. L’hôtel se trouve à 5min du centre mais est dans une rue calme, notamment la nuit ce qui est un gros bonus. Mention spéciale au tenant de l’hôtel qui nous a laissé nos chambres gratuitement une journée supplémentaire car il savait que notre bus de nuit était à 23h. Rien
• Wan Yee (10/5): Beautiful hotel. The rooms are spacious, clean, and very warm. Mr Kim went above and beyond and gave us warm towels and -
• Christina (10/5): Beautiful stay, excellent staff and hospitality. Would come back again! - The location was perfect. Walking distance <15 min to most things we had in Sapa. The staff were superb— they helped give some advice and even offered to let us stay in our room to 10pm on check out day when they found out that we weren’t leaving town until 10pm. Breakfast was excellent too — they had a decent buffet and then also things made to order, from omelette to pancake to pho. The fridge in our room was broken but they let us use the one in the dining area we were right next to, and they’re working on it! The WiFi in my room was spotty though it was OK for my husband. (Room 202)
• Andrea (10/5): Exactly what we needed - perfect for a 2-night stay. - Our time at Sapa Queen Mountain House was truly wonderful. Mr Kim and his staff were so kind and helpful with everything, especially in arranging a guided trek through the Black Hmong and Red Dzao villages. They had a good breakfast setup and fast laundry service. The location was also really nice because it was a 10-15 minute walk to restaurants, but tucked away enough that it wasn't super loud at night. The room was comfortable, a decent size, and had an amazing view of the lake!
• William (10/5): Good breakfast and easy location. Clean rooms. Good value. - Good location and very helpful staff. No complaints
• Napoleon (8/5): - Good Breakfast. Wonderful Staff.
• Anh Duy (10/5): Hoàn hảo-Relax Tuyệt vời - Anh Chủ và nhân viên rất dễ thương, niềm nở, nhiệt tình, phòng ấm cúng tiện nghi, view đẹp hữu tình. Buffet sáng rất ngon và chu đáo. Một trải nghiệm tại nơi đây tuyệt vời… Nhất định mình sẽ ghé lại và giới thiệu nhiều bạn bè đến lưu trú ở đây…
• Nardene (10/5): Loved this property, location and service. It made our stay in Sapa amazing. Highly recommend. - Very comfortable, clean rooms, breakfast is excellent and the service was fantastic. Mr Kim went out of his way to look after us. The location is perfect with beautiful views.
• Hasan (10/5): كانت من اجمل الاقامة بصراحة - النظافة ، الخدمات ، التسهيلات ، الموقع حبيت اشكر جميع موظفي الاستقبال و علي راسهم Mr. Keem رااائع جدا . لا يوجد شئ يذكر
• Annabelle (9/5): I thoroughly enjoyed my stay here. As soon as I arrived I was welcomed by the kind staff. They were very welcoming. Grea - The property was in the perfect location. Very central and able to walk everywhere.
• Matt (8/5): -
• Marissa (9/5): -
• Scarlett (10/5): Beautiful and amazing location - Breakfast was yum and so many options! Mr Kim was so nice and super helpful. Would definitely come back again.
• Stephanie (10/5): Great personal service, great location and great value for your money! - Mr Kim and staff went above and beyond to ensure we had a great stay. Laundry was done quickly, breakfast was really good and we were always welcomed with a smile and pleasant discussion on our day. The location was a short walk into town but without the night time noise you can experience in Vietnam. We also stayed at another resort in Sapa where there were no personal touches. Well done Mr Kim and staff! The fridge was quite warm but the staff cooled our drinks quickly in their fridges.
• Hasan (10/5): كان اقامة مريحة و سعيدة جدا - كل شئ في الفندق كان ممتازا الاستقبال و علي راسهم كيم رائعين حقا ، تعاون على احسن وجه . موقع و نظافة الفندق ممتازة للغاية . لا يوجد
• Cathy (10/5): Fabulous place and staff were fantastic. Thank you to Mr Kim arranging tours and allowing us early and late checkout. - Beautiful room and views Nothing
• Pavels (10/5): - Well located and well maintained hotel. Brilliant and super friendly staff. Allowed us to check in early and have a bigger room. Tasty breakfast. Definitely recommend.
• Covich (10/5): Fabulous Sa Pa stay - Great position close to centre but quiet Fabulous staff very accommodating and helpful with booking tickets to Fansipan and advising on tours Great rooms, spacious, clean and comfy beds Allowed an early check in after a long train trip Kim the Hotel Manager was super efficient All Staff including Linh were friendly Great breakfast fresh and lots of choice Leaving
• Luc (10/5): Agréable - Tout Rien
• Pham (10/5): - For our stay at Sapa, our first booking had to cancel last minute due to construction nearby that they disclosed to us. So we frantically booked another place. We didn't even get out of the grab bc it was not as they advertised. So, I went online and booked Sapa Mountain Queen, and drove right there. They upgraded our room, and welcomed us in. The location is great, and they helped arrange ticket bookings, massages, and transportation. They were clean and friendly! NA
• Hassan (10/5): Top! Lage, Zimmer und Personal! - Die Lage ist top! Wenige Meter vom Lake entfernt und der Innenstadt. In diesem Hotel war über die Hygiene ich positiv überrascht! Vom Essen her gab es nicht sehr viel Auswahl, aber für ein Frühstück völlig ausreichend und lecker. Dadurch, dass unser Bus erst spätabends fuhr, hat uns der Besitzer die Möglichkeit gegeben spät den Check-out kostenfrei zu machen. Sehr hilfsbereites Personal, die uns bei der Planung der Touren unterstützt haben. Auch die Tickets haben wir direkt beim Hotel erhalten, für den selben Preis, der offiziell angeboten wird. Sehr Fair!!!
• AKHILESH KUMAR SAHU (10/5): - I am traveler, not "TOURIST". Fir the first time, I realised the value of my money via humanity of the staff of hotel. Specifically Mr. Kim and his colleagues, both supported us, have us checkin at 7am, as our train arrived at 6. They even offered us last day, a room in afternoon, after checkout, to relax and shower before leaving for train. For location : less than 50 meters from center lake. View : you can see literally whole center from high floors. Overall it was amazing to stay there. They were available 24*7 for everything.
• Abdullah (10/5): أقامة مريحه للعائله - الفندق ممتاز وخدمة العملاء ممتازه خاصه الموظفه الي تشتغل فالرسبشن و مستر كيم أعطانا ترقية للغرفه لما عرف انه معي طفل .. قريب من مركز المدينه و البحيره و محطة قمة فانسي بان أفطارهم جميل و مناسب لا شي
• Bee Sia (10/5): Mr Kim is good and helpful - Hotel is very near town centre. Great location to find good eateries, shopping and sightseeings
• Anna (10/5): Excellent stay, highly recommend - We had a wonderful stay at Sapa Mountain Queen House. Our rooms were spacious and very clean, and the beds were very comfortable. The staff are all very friendly and helpful. The location was also very convenient and close to town without being too noisy. Also breakfast was fantastic.
• Orla (10/5): Lovely hotel with incredible staff and breakfast! - The room was lovely and very clean with a nice view but the staff were the real standout. I had a foot injury and they went above and beyond to accommodate me, helping with my luggage and taxis and even allowing me to stay longer in my room until my bus. The manager Mr Kim was so lovely! The breakfast was also fantastic, definitely the best spread I’ve seen so far in Vietnam with a great mix of Western and Asian options. 10/10 all around from me! Everything was perfect
• Karen Bonavita (9/5): Hotel keeps the charm going in this lovely Sapa town - Great view - we had a balcony as well - from the top floor. Mr. Kim is quite helpful along with Linh who speaks excellent English, is an absolute gem and I enjoyed seeing. Perfect location, quiet. Actually all employees, housecleaning, kitchen, are superb and friendly. Good breakfast with tea (not coffee). We enjoyed all the day trips, hikes, Sapa overall and appreciated the charm of this hotel. Not a complaint, just when we arrived we were told our credit card that we always use on Booking wasn’t functioning and to please go to an ATM and pay with cash-we manually paid with the credit card. Not sure what happened there. At night the little crawly things sometimes liked to visit our bathroom…just being honest and no big deal. A very nice week-long stay.
• Jack Lord (10/5): - Location is very convenient walking distance to Sapa Night Market and Sapa Station. Mr Kim very accommodation and helpful. I highly recommend.Area is nice and quite great for young family and couples alike. None
• Lisa (10/5): - Close to the lake, very friendly and helpful staff, a lovely breakfast and comfortable rooms!
• Deividas (9/5): - Draugiškas personalas, puiki viešbučio vieta. Reikia geriau kontroliuoti viešbučio svečius, kurie visus maisto produktus per pusryčius liečia rankomis, uosto ir padeda atgal. Bent jau kelis rytus buvo sugadintas apetitas.
• Nicola (10/5): The staff were so helpful, they went above and beyond to make our stay comfortable. - Warm welcome, extremely helpful Staff. Great selection for breakfast.
• patrick (5/5): Central, personnel très sympa -
• A.K Khine (10/5): It was perfect stay in Sapa 4D3N. - Everything was perfect, very helpful manager and staffs. Nothing at all but I would like to suggest that should change breakfast's Menu everyday if possible.
• Galit (10/5): - Great hotel in a very centralized location. Comfortable beds, clean, and very good breakfast. Kim the manager and Linh where very helpful with all our needs, including extending our stay, booking tickets, and many recommendations. Thank you for a lovely stay! Only downside was a very loud radio early morning from the street, but this is not connected to the hotel.
• Reem (10/5): Best place to stay in Sapa. So magical - The view is incredible. Staff are so polite and friendly. Rooms are clean and spacious!!! I liked it all
• Monaz (10/5): Excellent - Went above and beyond in every way We loved the hospitality and staff
• Urs (10/5): Great Hotel - Large room with balcony. Views. Staff all excellent. Breakfast buffet very comprehensive. Kim and Lyn great local knowledge. A bit of building noise. But thats probably only temporarly.
• Adva And Yuval (10/5): Great place to stay in Sapa - We booked this hotel last minute. Kim, the hotel’s owner was very kind and nice, friendly and helpful. The breakfast was great and generous and the room was specious. We definitely recommend staying here. Nothing not to like.
• Brenda (9/5): This hotel was perfectly located. The rooms were extremely clean and staff were very welcoming. I would recommend this p - The location of this property is perfectly located
• Khadine (10/5): -
• david (10/5): Beautiful and clean hotel in a great location within easy walking distance to tha lakeside shops and restaurants. Mr Kim - Beautiful room, great location and fantastic staff
• Peter (10/5): Top spot in Sapa - Super hotel! Mr. Kim deed alles om ons een aangenaam verblijf te bezorgen. Ontbijtbuffet en a la carte. Alle excursies op eenvoudig verzoek in orde gebracht. Wij hadden een top verblijf in Sapa. Niets.
• Christina (10/5): - Uns hat die Unterkunft sehr gut gefallen. Das Personal insbesondere Lynn war super nett. Es gab zur Begrüßung erstmal ein feuchtes Handtuch und einen leckeren Tee. Das Zimmer war sehr sauber und komfortabel. Die Lage sehr gut. Das Frühstück war hervorragend. Wir geben eine klare Empfehlung.
• Oshrat (9/5): שירות נהדר, שהייה נעימה , מיקום טוב - שירות מצויין, עזרו בכל בקשה שלנו. עזרו בקניית כרטיסים, בהזמנת מדריך ובפריטת כסף. ארוחת בוקר טובה מאוד המקלחת לא היתה נוחה ומעט מיושנת.
• Renata (9/5): Great room for its price, great location and extremely sweet staff - Staff were extremely attentive and polite. Very sweet staff. Great location, less than 2 mins to the centre, great food options, and attractions. Pretty clean. TV was satellite but you could access to YouTube. Spacious room. I don’t know if the walls are thin but I could deffo hear some hacking up a lung either in the corridor or next door.
• Noah (7/5): - קיבלנו חדר ללא מרפסת, ללא כל נוף. שעה שש בבוקר היה רעש מלמטה וריח של אוכל מתבשל.
• Urs (4/5): -
• Kevin (10/5): Very happy we picked this awesome place for our Sapa trip .we will stay again - Very nice ppl Great food for breakfast
• Rob (10/5): -
• Michal (10/5): Best value for money! Can’t wait to return - Everything - amazing value for money! Great location, wonderful reception, a super-spacious room with pleasantly surprising attention to every detail you may need for a comfortable stay. The design is simple but pleasant, very clean and comfortable, drawing your attention to the stunning views from the balcony. Thank you, Mr Kim, and the entire staff for a wonderful experience!
• Christophe (10/5): - Personnel aux petits soins Très bon petit déjeuner Très bonne emplacement,à la 3mn du centre de Sapa
• Ana (8/5): - A localização e o profissionalismo dos funcionários.
• Maya (10/5): Great location, nice clean rooms with great views - Just a block from the center, but away from tourist crowds. Great views. Helpful staff. Clean rooms.
• Kristen (9/5): -
• Deb (10/5): -
• Glenn Paul (10/5): -
• ilanit (10/5): - Amazing staff, the girl at the desk is so nice, I think her name is Amy, always a helpful, welcoming, pleasant, even the nice hotel manager upgraded my room. The staff in the dining room was amazing, I wasn't feeling well and they sent me a very good hot soup to the room, good breakfast, Hotel Cro, very close to all the attractions, right in the center. Highly recommend.
• Johanne Mae (10/5): -
• Christian (9/5): Superbe - L'hotel est très agréable et il très bien situé dans une petite rue au dessus du lac, à l'écart de la rue principale très bruillante et à 5 mn à pied du centre ville. Notre chambre avec un balcon avait une superbe vue sur le lac et sur la ville. Je recommande cet hotel ! Rien
• Purva (10/5): WONDERFUL! - Everything: location, staff, breakfast, care, hospitality, going out if the way to make you comfortable ❤️ Nothing all all to dislike
• EMMANUEL (10/5): Best value. - Service was consistently prompt. None.
• Timothy (10/5): Fantastic - Everything
• Wakako (8/5): It was a wonderful hotel! - The room was very cozy and spacious, which I really liked. The view from the hotel was also great, and the breakfast was delicious. Nothing special
• GidiST (10/5): - Mr Kim the owner helped us all the way from pre booking to possible delay and actual stay. Together with Ms Lynn in the reception. Breakfast was greaf Nothing
• Thierry-Jean-marc (10/5): Parfait - Très propre, personnel très agréable et très bien placé Rien
• Evgenia (9/5): - I had a lovely stay in this hotel. The owner greeted us and offered us a very tasty cup of tea. Although we arrived early, he let us leave our luggage and prepared the room for us one hour before the check in. The room was very big with a great view and the beds were very comfortable. The location was perfect. The breakfast also has a big variety. I would totally recommend this hotel
• Martin (10/5): - Kim is great and support us a lot
• ANTON (10/5): Fantastic and memorable - The Property was very central to every thing, Sapa Square, Muong Hoa Station. For us it was the best spot, I would have regarded if I booked elsewhere. The manager Mr. Kim and his assistant Ms. Lin were extremely friendly, courteous and helpful. We felt like starting at home. The breakfast was good, there was plenty of food. The rooms were clean. I couldn’t have asked for anything more while away from home. Thank you Mr. Kim Nothing
• Roxanne (10/5): Superbe séjour avec du personnel souriant et très attentionné! - L’hôtel est très beau et très bien situé. Il est près de tout mais pas dans le bruit. Les déjeuners de type buffet sont variés et on peut demander de œufs à la carte. Les chambres sont spacieuses et très propres. Le wifi fonctionne très bien. M. Kim est toujours au poste avec son sourire. Il pourra vous aider à trouver une activité qui saura répondre à vos envies. Nous y avons fait un très beau séjour. Tout était parfait!
• Stijn (10/5): - Very friendly and professional reception and communication. Nothing.
• Lovella (7/5): - Customer Service is very good. I really appreciate the hospitality. There’s no heater in the restroom/bathroom. The shower and faucet have but the whole room doesn’t
• Frinke (10/5): -
• Toni (10/5): -
• IOANNIS (10/5): Ηταν υπέροχη η διαμονή μου !! - Μου άρεσε ότι ήταν όλοι τους πολύ ευγενικοί και εξυπηρετικοί.
• David (9/5): Perfect stay in Sapa. - The whole package. Lovely staff, great location and very clean. Nothing
• Hiệu (10/5): -
• Elena (9/5): - Las cama súper cómoda y el personal muy amable
• Storkhousenafplio (10/5): - Το ξενοδοχείο βρίσκεται σε εξαιρετική τοποθεσία κοντά σε μαγαζιά με φαγητό, καφέ κλπ αλλά μακριά από τον θόρυβο. Ήταν πεντακάθαρο και το πρωινό εξαιρετικό. Ο κύριος Kim, η Linh και όλοι η ομάδα του ήταν πάντα χαμογελαστοί, πρόθυμοι να μας βοηθήσουν και να κάνουν την διαμονή μας αξέχαστη! Η φιλοξενία τους ξεπέρασε τις προσδοκίες μας. Το συστήνουμε ανεπιφύλακτα. Ελπίζουμε να επιστρέψουμε.
• Roos (9/5): - Mooi hotel, heerlijk ontbijt en goede kamers. De locatie was ook top. We hadden prachtig uitzicht over het meer.
• Guan (9/5): -
• Shailesh (10/5): A memorable 3 night stay in Sapa. - The staff were amazing and made our stay memorable. I would particularly like to mention Mai Linh who went above and beyond to help. Everything about the hotel was good, though the plumbing could do with being hidden.
• Jolanta (10/5): We got much more than we could have expected🫶 - 10 points from meeting to seeing off ❤️ Amazing staff, friendly, helpful, empathetic, taking into account all your needs. Very comfortable bed, great internet connection in the room and throughout the hotel, delicious breakfast. The room has air conditioning, which can heat and cool according to your needs. There was always hot water in the shower. Close to all tourist attractions. We got much more than we could have expected, a big THANK YOU to all the staff 🫶 -

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