Haibay hotel
Location: 27 Hàng Bông, Hanoi, Hanoi, VN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Indulge in relaxing massages at our full-service spa. Rejuvenate your body and mind in a serene environment, leaving you refreshed and pampered.
Gourmet Dining Options
Savor delicious meals at our 2 restaurants or enjoy the convenience of room service. End your day with a drink at the bar/lounge and immerse yourself in a cozy ambience.
Prime Location
Centrally located in Hanoi, our hotel offers easy access to popular attractions such as St. Joseph's Cathedral and Hoan Kiem Lake. Discover the vibrant culture and landmarks just minutes away.
Immerse yourself in luxury and convenience at Haibay Hotel. Book now for an unforgettable stay.
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Full-service spa
- Express check-in
- Tours/ticket assistance
- Snack bar/deli
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Couples/private dining
- Proposal/romance packages available
- Reception hall
Rooms Available
-
Premier Double Room, 1 King Bed, Balcony, City View
1 King Bed
258-sq-foot soundproofed room, balcony/patio with city views
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Balcony or patio
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Visual fire alarm
- Travel crib
-
Family Quadruple Room, City View
2 King Beds OR 1 King Bed and 2 Twin Beds
484-sq-foot soundproofed room, balcony/patio with city views
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
-
Family Suite, 2 Bedrooms, Balcony, City View
1 King Bed and 1 Twin Bed
484-sq-foot soundproofed room, balcony/patio with city views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Balcony or patio
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Visual fire alarm
- Travel crib
-
Superior Double Room, 1 King Bed
1 King Bed
215 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Visual fire alarm
- Travel crib
-
Superior Double Room
1 King Bed
215 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Visual fire alarm
- Travel crib
-
Deluxe Double or Twin Room
1 King Bed OR 2 Twin Beds
237 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Visual fire alarm
- Travel crib
-
Family Triple Room, 2 Bedrooms, Balcony, City View
1 King Bed and 1 Twin Bed
484-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Visual fire alarm
- Travel crib
-
Executive Double or Twin Room, Balcony, City View
1 King Bed OR 2 Twin Beds
280-sq-foot soundproofed room, balcony/patio with city views
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Balcony or patio
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Visual fire alarm
- Travel crib
-
Deluxe Double Room, 1 King Bed
1 King Bed
237 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Visual fire alarm
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Visual fire alarm
- Travel crib
Guest Reviews
- Michael (10/5): - Great location staff and rooms.
- Nikki (10/5): - The staff were friendly and helpful. The bed was good and clean to sleep in. We enjoyed the breakfast each morning which gave us energy for the day. We were also able to order my breakfast to go when we checked out early. Thank you staff!
- toshiyuki (10/5): - 旧市街にあり街歩きが好きな自分にはぴったりです。 ホテル入口のカフェの店員さんもフレンドリーでいつも笑顔で挨拶してくれます。 設備は少し古いですが、。清掃はちゃんとやってくれるので不満はありません。 旧市街ではおすすめのホテルです。
- Alexandra (10/5): - It was really good, specially the stuff, they go to the extra mile to make you feel happy. Really nice people. I’m so grateful that I choose this hotel and I will go back for sure
- Cesar (10/5): - Lots of food options and the bed being a King size it is big space for a couple to sleep on. Highly recommend it!
- Filip (10/5): - Excellent hotel, great location, Staff were amazing especially Cherry who went above and beyond to make my stay comfortable. 😁
- Filip (10/5): - Hotel is excellent and the staff are excellent also especially Cherry she is beautiful inside and out and was always looking to make my stay better 😊😊
- Shiferaw (8/5): - You have a wonderful friendly service
- MAKOTO (10/5): ロケーション抜群 - 少し値段が高く感じるかもしれませんがここは迷わずバルコニー付きを是非選択してください。私の部屋は6階だったのですが街路樹が窓の前まで伸びていて部屋から緑が見えるし向かいの建物からの目隠しにもなり窓全開で開放的に過ごせました。もちろん市街地で目の前は道路なので始終車やバイクとクラクションの音が聞こえますが、これぞベトナムって感じですぐBGMになります。うるさければ窓を閉めてエアコンガンガンにして過ごせばいいだけなので。 場所は旧市街の西外れですがそれがむしろいいです。旧市街中心ほど混雑はしていないので安全ですし、でも旧市街へは歩けば5〜10分す。それよりもこのホテルから徒歩5分の距離に大聖堂があり周辺にはCong cafeなど多くのカフェ名店があるしMarouチョコの直売店やChieなどのハンドメイド雑貨など多くのショップがすぐそこです。同じ5分の距離にブンチャーダックキムもあります。早朝は是非ホアンキエム湖でローカルの方々に混ざってジョギングしてください。歩いて数分で行けます。人と自転車の多さ、大ボリュームでエアロビとか体操している集団は圧巻です。 とにかく市内どこへのアクセスも抜群ですのでトイレ休憩やベッドで一休みしたければ部屋に戻って回復してからまた散策できる最高のロケーションだと思います。
- Dong Chul (6/5): Not happy .. - 6 days I stayed this hotel for my business trip. It was not so good. Sometimes didn't clean my room, sometimes room card key was not working properly, sometimes room smells... etc.
- Paolo (10/5): - Very central position,kind staff
- Rahul (10/5): - It’s a comfortable and budget-friendly place to stay for a 5 to 7-day trip.
- tomoko (10/5): - スタッフがとてもフレンドリーで良かった。フロントのKai君は飲食店もいろいろ教えてくれて
- ? (10/5): - ウェルカムドリンクをいただいた上、スタッフの方は笑顔が素敵でした。部屋も綺麗でコスパも立地も最高です。
- BERNADETTE (10/5): - We didn’t have difficulty communicating with the staff. They were very courteous and helpful. The hotel’s breakfast was excellent for its price. The hotel’s location is very accessible.
- Noemie (10/5): Excellent - Excellent stay at the Hai Bai Hotel: perfect location, Nice rooms and staff. Jimmy and Cherry made our stay particularly appréciable and easy - Thanks a lot!
- rita (10/5): - Boendet var utmärkt. Lite problem med språket men inget stort. Värst var övergången från cenrtum till ön. Brons mycket smal och kan svara svårt för barn och äldre.
- Beverley (8/5): Slightly old but good hotel - Hotel is in a great location and very clean. It’s is a very old hotel though, so looks quite dated.
- Jarrard (4/5): Rooms at back are quiet but beds are very hard! - The Hotel is much more dated than the pictured appear. They've done a great job on the wide angles lenses too as it was fairly squishy. The reception staff had fairly poor English, which I understand its not an English speaking country, but compared to other hotels it was noticeably worse. The bed was also about the same firmness as a commercial airline economy seat. So if you don't like hard beds look elsewhere.
- KURUMI (10/5): - お部屋の掃除が行き届いていて、水回りが特にきちんとされていたので、気になる点も無く本当にここのホテルにして良かったと思いました。水圧や温度も問題ありません！そして何より立地が最高だったので、公共のトイレを使うのが苦手な私は一度外でご飯を食べてお手洗いのためにホテルに戻ってきたり、少しお土産を買ってはホテルに置きに帰ったりしていました笑朝ごはんもとてもしっかりとしたビュッフェで大満足です！次またハノイに来た時は利用しようと思っています
- AYAKONATASHA (8/5): - 立地がよく、メインの観光地へのアクセスがしやすかった。低価格で、朝ごはん付きの広い部屋に泊まれたのでよかった。 壁が薄いせいか、廊下にいる人や隣の部屋の人の声が聞こえてくるのが気になった。また、ドライヤーが思ったより小さく、髪の長い女性は乾かすのが大変。 まぁ、この価格で泊まれるのであれば許容範囲だと思う。
- BERNADETTE (6/5): - Great location and courteous and friendly staff.
- PASCALE (8/5): Rapport qualite prix correct - Plus que correct pour le prix a fait l affaire pour une nuit.
- Shizuko (10/5): - お掃除がゆきとどいています 朝食も美味しい新鮮 お風呂も問題なし 私のお部屋は道路に面して少しうるさいですがそれもハノイ。朝バルコニーに出るのが楽しみでした。 あの雰囲気が好きです。
- dâvid y Carol (10/5): - Staff was very good specialy the young man at breakfast. The wood floor and walls so nice and good quality. Location is super super good
- Lars (8/5): Godt hotel til prisen midt i livlige Ha Noi - Et ok hotel til prisen, men det ville have været rart at vide, at der hverken var rooftop bar eller restaurant... som hotellet bl.a. blev valgt på. Problemer med transporten til hotellet blev klaret flot med gratis transport til HAN 👍
- yoshitaka (10/5): - スタッフが笑顔でフレンドリー ホテル前のコーヒースタンドも美味しく毎日3杯は飲んでました。コーヒー飲まない時は水をサービスで頂いたり私たちの拙い英語で楽しく会話したりしてました。 旧市街の真ん中でロケーションは抜群です。
- Christian (8/5): - The staff was amazing.
- Verified traveler (10/5): - Very good location, clean and nice service when I check in
- KAORI (8/5): - 立地が良く、歩いて行ける距離になんでもって便利だった。 朝食内容が毎日変わったのもよかった。 清掃もきちんとされていたけど、施設の古さが少し気になりました。
- Akemi (10/5): 旧市街の真ん中にあり、スタッフが親切！ - 旧市街の真ん中にあって便利。スタッフは親切。客室の清掃を毎朝してくれて清潔。朝ごはんも毎日変わるメニューがあって、飽きない。 前の道路の往来が激しく、渡るのに慣れるまで時間はかかると思う
- Verified traveler (10/5): 위치 좋고 가성비 좋은 - 새벽비행기 도착인데 체크인 불편함이 없이 했고 9층이 식당인데 아침 조식으로 쌀국수와 에그 베네딕트 따로 주문받아 테이블에 가져다 주니 특별한 아침 식사가 됩니다.
- Mr (6/5): Cheap, central and OK - Cheap, easy, central, bit old and tatty reflected in price. Overall OK.
- Verified traveler (10/5): - Great coffeeshop at the entrance with the sweaters ladies
- Julie (4/5): - Quite run down compared to pictures. Many roomed don’t have windows but only light from a light shaft. Breakfast was not good and the staff seemed quite untrained.
- NAOMI (6/5): - タオルの交換がなされていなかった事 トイレットペーパーの補充がない事 残念な点はそこだけです
- hugo (8/5): - Kamer wat outbollig maar degelijk, ontbijt niet al te uitgebreid, ligging hotel goed, Een beetje duur voor de kwaliteit.
- Simon (8/5): - Good room layout. friendly and helpful staff.
- Takuji (10/5): - フロントスタッフはじめ皆さんとても親切でした。ロケーションも最高でした。
- Christopher (6/5): - smoking smoke filtered from other rooms to my room.should enforce non smoking rule. thin walls between room. can hear next door conversations.
- Christopher (6/5): - All good except someone smoke in a non smoking room and my room can smell smoke early in the morning. Staff should be more strict to enforce no smoking rule.
- Suzan (10/5): A hidden Gem! - This hotel is a real gem! It’s not big, but it’s super cute, centrally located and very comfortable! Excellent breakfast and the staff is extremely accommodating. Special thanks to Cherry for her help and kindness! This hotel is better than many of the four star hotels in the area.
- Shiori (8/5): - 朝食がとてもおいしかったです！
- Lakh (2/5): - Everything was terrible. I’m speechless
- K (10/5): - Un acceuil parfait et une aide constante pour regler tous les problemes du quotidien. Chambre 701 vaste et silencieuse (ne donne pas sur rue). Petit dejeuner copieux. Bonne literie et prix corrects pour l'ensemble. Je recommande vivement !
- Ayano (6/5): - 立地はすごくよかったです。 ただ、空港の送迎を頼みましたがドライバーがきていませんでした。ホテルに電話をし、車のナンバーを聞いて探し、やっと会えました。 ホテルの設備に不満はありませんが、テーブルの足元にゴキブリの死骸があったのが残念でした。
- K (10/5): Tres bien situe et accueil exceptionnel - Idealement situe au coeur du vieux quartier, bon petit dejeuner et personnel aux petits soins, d'une gentillesse rare et toujours pret a vous aider ! Nois recommandons cet hotel !
- Amy (10/5): - We loved our stay. The hotel is in the centre of the Old Quarter which makes it easy to walk everywhere. The hotel staff were very friendly and helpful.
- David (10/5): - Great location for all the main things in Hanoi and close to local life too! Staff were always helpful. Breakfast was fine - you could order your own meal alongside the buffet.
- Rennison (10/5): - Very good hotel with a great location. Very friendly and helpful staff. Would definitely stay there again.
- Verified traveler (8/5): Comfortable experience at Hai Bay Hotel - This time we stayed at Hai Bay Hotel for 2 nights. The room was comfortable, although there were not many breakfast options, but the environment was clean and the food was delicious. The hotel staff were very nice and helped us call a taxi with GRAB on the first day. Anyway,except that the rooms near the street were a bit noisy, the whole stayed experience was very good.
- Christie (8/5): - Beautiful property with short distance to everything you want to see and do. They’ve really made an effort to sound proof the rooms- but unfortunately it wasn’t enough for us to get a good nights sleep with all the traffic and horns sounding constantly. So we only stayed one night. But this is to be expected when staying right in the city. Staff were exceptional and spoke excellent English, super helpful and so professional.
- Carolina (10/5): - Super good!
- Toru (8/5): - -Great location for tourists. -Expectation for improvement to increase the sort of food at breakfast
- Tyler (4/5): - Our overall experience with this hotel and their staff was not great. The breakfast is subpar compared to what we’ve experienced in other comparable hotels in the area. The room does not match the photo whatsoever. the hotel was extremely noisy
- Eli (10/5): - Property itself was great and staff was super friendly, accommodating and helpful. It's insanely busy outside the hotel but I think that's everyone in Hanoi
- Tammy (8/5): - Good hotel in a Great Location. It was quiet quite as well considering the location. The breakfast was superb, i was surprised how good it was especially the omelette. Great affordable spot!
- Susan (10/5): - This was a well placed location, great breakfast, wonderful accommodating staff, nice room and balcony.
- Annaliza (8/5): - The hotel was in good location, walking distance from everything. Staff were friendly and helpful. Room was decent size and clean. Breakfasrlt was good. Would recommend if you want to stay close to the hustle and bustle of Hanoi.
- Mehdi (10/5): - Great location
- Kenneth (8/5): - Second stay at Hai Bay. Good value. Clean and comfortable. Centrally located.
- Nicole (10/5): - Great service provided and we enjoyed the spacious room and balcony. Would definitely recommend this hotel.
- doug (10/5): - Great breakfast
- Becky (8/5): - It’s ok. Good location
- Verified traveler (10/5): Good places to stay - Very good location to stay and explore the best of Hanoi.
- Verified traveler (8/5): - Aircon blows direct to bed. Too cold. Water yellowish but ok after long flushing in bath tub
- Yee (10/5): - The bed was very comfortable. The breakfast was decent though not too special. I remember Happy who was always happy at the reception desk.
- Kevin (8/5): Would stay here again - We booked a 2 bed unit, met our needs and was a good value. Staff very helpful, limited breakfast and good.
- todd (8/5): - The accommodations were very comfortable. In Vietnam most hotels do not provide a top sheet for the bed like the United States. Street noise is very loud bring ear plugs. Major traffic street. Staff extremely helpful. Convenient location.
- Amy (4/5): - This property is at a convenient location. The room was old-bathtub was leaking water every time we shower. The toilet doesn’t flush well.
- Jason (10/5): Wish I stayed another night or two. - It is in the middle of Old Quarter. Plenty of restaurants and shops all around you. Old Quarter is a big tourist area so it if very safe to walk around. You have a few historical places with in walking distance (1 KM walk). If you don’t feel like walking that far plenty of taxis and bikes willing to give you a lift.
- Ellie (8/5): Good stay, good location - Great hotel, staff very friendly & very helpful, hotel arranged airport pickup, very smooth operation. Good location, room was nice
- Harleen (8/5): - Great and very helpful staff
- raney (10/5): In Hanoi you should stay here - What a great place to stay. In the middle of the city and you can walk to see many things. Great food nearby also
- Alberto (10/5): - Extremely friendly and all round supportive staff. Excellent breakfast, for both quality and quantity. Very nice location, with many shops and restaurants. Clean, nice rooms, fully matching the website photographs.
- Diemngoc (8/5): - Room a little small but clean. Location is good. Staff friendly and helpful.
- Marine (10/5): - Clean. Nice. Comfortable. Well situated. Affordable. We will go there again.
- Weng (8/5): - Like: Availability of Wi-Fi in the breakfast area and the verandah. Like: the verandah on the top floor Not a fan of the compact room with limited leg room between the desk area and the bed.
- Bridget (10/5): Great place to stay! - The hotel and staff were great! They were incredibly kind and accommodating. When I had troubles with withdrawing money from ATMs for a few days, they helped me exchange my remaining dollars until the issue was resolved. If I ever have the opportunity to return, I will definitely book here again!
- Scott (8/5): - There are so many options for hotels in Hanoi's Old Quarter, but we were very pleased with our choice of Haibay Hotel. It is perfectly located for walking trips around Old Quarter, with restaurants, coffee shops and spas literally at every turn. The property seems well maintained, the included breakfast each morning was perfect for us, and the staff was very friendly and helpful. We'd have no problem recommending Haibay Hotel to visitors.
- Catherine (8/5): Hanoi city for the brave - First there were 2 guys at reception who watched us struggle with 3 luggages. We are both 60 plus. Anyway we surrendered our passports n asked to rest on the sofa. We booked for a room with city view and I believe it costs more. Was given 801 with a view of rooftops. While bathing I heard a loud pop and the tv went dead. My sister went down to inform becos the phone wasnt working too. Told to pack up and transfer to 306 but not given keys. We must pack and meet on the 3rd floor. We waited and waited since they have cctv they could see us. Finally I went downstairs and was told to move back to 801. I wouldnt have any of that. Waited again for some fidgeting and got the keys. Theres a balcony we dont use and it was noisy. The aircon wasnt cool sometimes. The water pressure is better than 801 for sure. Housekeeping staff was good. Overall staff is above average. The next door massage was good too. Basically it was an overwhelming time in the streets. We walked with the traffic becos the shop fronts have bikes parked. I learned thats an income for the shop owner. I wouldn't spend more than 2 days in the city next time I visit. Oh btw breakfast was good. The sunny side up eggs done very nicely. Thank you.
- francois (8/5): Good hotel in the heart of hanoi. - Great location.room are clean and confortable. Wifi is good.
- Verified traveler (8/5): - Excellent location, good bed and air conditioning. Very affordable.
- Verified traveler (10/5): Nice hotel - Nice staff, centrally located, and comfy room. Highly recommend!
- Morita (6/5): - 1st room was not as good as expected, bad odor ! Then later they changed the good one, but towel was not clean as should be
- Verified traveler (10/5): - Great location in the old quarter. I followed a recommendation to request a room away from the street and didn't hear any traffic. Staff was great, food was great, highly recommended.
- Verified traveler (8/5): - The hotel is lovely and clean, great location and the staff are friendly and helpful
- Caitlin (10/5): Great location, clean, comfortable, friendly staff - Great stay. -friendly, English speaking staff -great atmosphere and very clean -convenient location 5 min walk to lake Was greeted by friendly staff who carried our bags to the room, offered us welcome drinks (watermelon juice) and cold towels. The lady at reception sat down with us and explained some info about our stay—very good English. Upon checking in we were given a voucher for 2 free drinks at the roof top bar and 100,000 vnd off 500,000 spent at the hotel restaurant. The hotel lobby is beautiful with refreshing scents of lemongrass from an oil diffuser. The rooms are pleasant and very clean. The roof top bar was small but very cool atmosphere. The hotel restaurant and drinks are a bit more expensive than if you went out to a restaurant on the street, and we were somewhat disappointed with the breakfast offered but the dinner was good. Rooms have AC, 2 free water bottles, toiletries (ie. Toothbrushes, razor, etc). Very quiet rooms (we stayed in 603 and 501 — both king sized About a 5 min walk to Hoan Kiem Lake. Lots of restaurants, cafes and shopping nearby hotel. We enjoyed our first night so much we decided to stay a second. In between the two nights we did an overnight cruise in Halong Bay, and Haibay offered to store our bags for free so we didn’t have to haul all of our luggage on the boat. Would definitely recommend this! Definitely recommend to others and would stay here again ourselves if ever back in Hanoi.
- Verified traveler (10/5): - John at the front desk was amazing! He was incredibly helpful with every request, from making sure the obscene amount of water I consume was in my room to arranging transportation to the airport. The hotel is very new and has a thoughtful design: attractive chevron striped wood floors, thick wood doors/windows in addition to thick glass to insulate sound, huge balcony (in suite) and a very nice layout overall. I will gladly stay at this hotel again!
- Verified traveler (10/5): - We love the central location of the hotel. Staffs were extremely helpful, courteous, and friendly
- KATHLEEN (8/5): - Service was excellent!! Booked a great trip to Sapa through the hotel. Great location!!
- Verified traveler (10/5): - The location was excellent, 5min walk to the lake and with lots of shops at your doorstep. Staff were excellent, really helpful. The rooms aren’t big, but I think that’s typical in the old quarter. Rooms were comfortable though, had all the usual facilities. A quirk to watch out for, some rooms face an inner courtyard and so people in the opposite room and in the corridor can see you if you don’t draw the curtains. The rooms were surprisingly quiet (we didn’t have the street facing room). The breakfast was good, with a good enough selection. Can order eggs or soup noodle. There is a rooftop bar which does food too - quite nice option if you feel too lazy to venture out. Other things to look out for: taxis, some have faulty meters which charge 5 times. Best to get taxis ordered through the hotel or restaurants. Try the coffees, plenty of coffee shops around. I would definitely recommend Haibay.
- Lisa (10/5): Great hotel right where you want it. - Room was really nice, lovely big soaking tub, good quality bed, and right in the heart of the action( there is traffic noise for this reason). The staff was helpful, English was good, and they went out of their way to do a few extras for us. We really enjoyed it.
- Verified traveler (6/5): - Bathrooms could be improved. The drainage of bath water was poor resulting in flooding of the entire bathroom. They should consider putting a ledge between bath n toilet to divert the bath water into the drains. The walls between rooms are thin. I could hear my Japanese neighbour having a conversation on the phone.
- Verified traveler (10/5): - Prompt check in. Clean. Good breakfast. Friendly and helpful staff
- Verified traveler (10/5): - Nice hotel . Staff is friendly and welcoming. Room decor is same as shown in the pics.
- Verified traveler (10/5): - The room is very clean. Lots of wood coverings. The room has a balcony. It both a wooden door and a glass sliding door. It is located centrally in the old quarter close to all the attractions and restaurants. The breakfast at the hotel is great. It has a mix of local and western food nicely prepared.
- Man Him Alex (8/5): Central location - I booked a room facing the inner courtyard which was gd as I could escape the hanoi traffic noise. the hotel was v professional, well run and clean. rooms were relatively small but as expected given the hotels central location. great breakfast. got a free drink on the rooftop which was a pretty cool place to hang out.
- Yukes (10/5): - We are glad we chose Haibay. It’s in such a convenient location- within walking distance to virtually everywhere in the Old Quarter. We never had issues finding a place to eat or something to do during our stay. The only slight nuisance was the thin walls in the building. We could hear the upstairs neighbor use the bathroom or the next door neighbor open or close the door as if they were in our hotel room. Other than that, the stay was perfect!
- TAN (10/5): Cool balcony and beds are good - Amazing staff
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