Crystal Inn - Sugar Land

Location: 9720 South Texas 6, Sugar Land, Texas, 77498, Sugar Land, US

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Continental breakfast
• Wheelchair accessible
• Free breakfast
• Smoke-free property
• Free wired internet
• Free self parking
• Free continental breakfast

Rooms Available

• King Accessible Non- Smoking

  The spacious double room features air conditioning, a tiled floor, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• King Accessible Smoking

  The spacious double room features air conditioning, a tiled floor, as well as a private bathroom boasting a bath and a shower. This double room provides heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Standard Room, 1 King Bed, Smoking

  1 King Bed

  200 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Mini-fridge and microwave

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk and twin sofa bed

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Smoking

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Sofa bed
  • Daily housekeeping
  • Free WiFi
  • Smoking
  • Bed sheets not available

• Standard Room, 1 King Bed, Non Smoking

  1 King Bed

  200 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator and microwave

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Sofa bed
  • Daily housekeeping
  • Free WiFi
  • Bed sheets not available

Guest Reviews

• Cheryl (9/5): -
• Keytana (1/5): I don’t like spending my money with negative ass people - Nothing The woman there very rude no respect . Very demanding I wouldn’t dare spend my money with that tell me what I gotta do or else get out after already paying . Shitty customer service .
• Shinique (10/5): -
• Trevino (10/5): Overall everything was great just the lack of cleaning and changing mattresses with more cushions would have been great. - Property is quiet & parking is accommodating. The mattress in 218 and 215 feel like it’s been their core 10 years I could feel the springs in my back and could hear them every time I moved in my self was a very uncomfortable sleep.
• Trevino (8/5): -
• Trevino (8/5): -
• Padmasri (9/5): -
• Luis (10/5): -
• Gilbreath (10/5): - Clean and not disturbing
• Larios (10/5): -
• Yanitza (9/5): -
• Bravo (7/5): Ok - No breakfast was offered Although it is clear they renovated the facilities fairly recently, some disrepair was already visible
• Prachal Jitendrakumar (10/5): -
• Rafael (10/5): Excellent Choice for the Money - Clean, it's simple room, fridge microwave, the shower was very good set up, good water pressure and the water got hot. it's good. clean, quite, safe place to stay, the price is economical, there's a Dollar store next door. the mattress was the least liked , soft springs, felt kinda worn. the mattress could have used an upgrade, too soft for me in my opinion. Other than that no complaints
• Deshunda (4/5): - Hot water Cold AC Dirty bed linen Dirty towels Dirty high stools Dirty table
• Emmanuel (10/5): - The attitude of staff, and the ambiance Nothing
• Chanel (10/5): - It was peaceful clean sheets and tv channels were great slept like a baby there The lights don't turn on if the main switch is off
• Sonia (9/5): -
• Emmanuel (10/5): - Calmness and quietness of the place Nothing
• Emmanuel (10/5): - The serenity of the place Nothing
• Emmanuel (10/5): - The location and hospitality I would rather have some drawers in the room
• Nyesha (10/5): It was cool… they called yo let me know I left things immediately!! - It was clean. The vending machine doesn’t work.
• Henderson (6/5): -
• Emmanuel (10/5): - Serenity and closeness to many business malls. I didn't need a ride to get whatever I wanted Absence of drawers i in the rooms
• Shawntell (8/5): - Location and convenience Not enough cover, it wasn’t all that clean this time. I stayed for two nights but housekeeping didn’t clean my room nor brought new towels
• oluwaseun (8/5): - Good
• Brandon (10/5): -
• Ahad (10/5): -
• malik (10/5): -
• Aidul (10/5): - Easy check in and rooms are clean
• Marlene (10/5): - Quick and easy check in.
• Eric James (10/5): - Nice place, clean neat
• Shawntell (8/5): Very good -
• Shawntell (8/5): Very good - Location Just need more blankets
• Sadozai (1/5): Bad -
• Intan (6/5): nil - nil nil
• Andrew (8/5): Very good -
• Andrew (9/5): Superb -
• Kristina (5/5): Passable -
• Syreta (10/5): - All was well
• Chanta (4/5): Disappointing - The room was dirty. I paid for king I know they put me in a queen room. The first room door had a huge dent n Gap because it's been busted open she said. I told her I had a bad day n she didn't mk it better me hvn to go up n Dien stairs to change rooms. 2nd room I was over it n tired. Walls dirty n dead bug above head board. Shower had rusk n mold. Horrible.
• Justin (2/5): - Shower didnt work.
• Shawntell (8/5): Very good -
• Sarfaraz (6/5): Pleasant -
• India (1/5): Bad -
• Kailee (9/5): Superb -
• Ashlen (10/5): Exceptional -
• Beau (10/5): Exceptional -
• Le (8/5): Very good -
• Leona (10/5): - Very clean nice stuff
• Parker (10/5): Exceptional -
• Candace (10/5): Overall stay was good for the night. I felt safefelt safe and comfortable. - Very clean and modern The covers were thin and had multiple cigarette burns it it
• Verified traveler (10/5): - Always clean and friendly
• Ariel (10/5): Exceptional -
• Rayan (3/5): Poor -
• Casey (10/5): - Great stay
• Randy (9/5): Superb -
• Shawntell (6/5): Pleasant - Location My ac was stuck on 62 and that bed has thin blankets so I had keep turn the air on and off. Microwave was dirty
• Gilbert (1/5): Bad -
• Tracy (9/5): Superb -
• Delisa (2/5): - Staff extremely rude, was able to book four guest and they stated after I went into the room they only allow two ppl per room. I had to record the interaction to get any type of consideration. It was horrible
• Douglas (1/5): Worse stay experience i have ever had!! - Nothing!! The whole stay was a mess!! Bed had blonde hairs all over it. Debris all over the place. Door safety lock not even working properly. In the morning i went to ask for a plunger and was on a personal video call the lady was being mean asking "why are you recording me?" Till i showed her i was on a call sge ignored my request od a plunger!! Also asked the at the desk, in person for an 5 hour extension after 11am to please do not service the room as i would be extending my stay!! well the room was serviced. I Left and when i came back the lady at the front desk was very rude when i asked if i could still extend my stay she very offensively said it was checked out already trying to force me to buy a full day again. Then threatened me to call the police because i very aggressively refused to do so!! All in all they dont deserve any business!!
• Klaus (10/5): Exceptional - Great Nothing
• Donald (1/5): Rude and unprofessional office personnel - Not provided Bed bugs
• Nastaran (8/5): Overall it was a good stay. Comfortable and clean room. We will try it again. - Cleanliness and location. TV was very old. We couldn’t connect our phone to it.
• daniyal (10/5): - Great place to stay clean room like new would love to come back
• Joseph (4/5): - This place is just ok. Terrible bed, questionable guests and the staff was pretty rude. The lights didn’t work properly and the TV was broken. Spend a little more for a better place.
• Rizwan (1/5): Bad - Nothing No proper facilities. Microwave not working properly. At time of booking it was written breakfast included but nothing in breakfast only juice available. Even their coffee machine also out of order. We didn't even get cup coffee. Very bad experience I never stay this place again.
• Billy (8/5): Very good -
• Michael (6/5): Buy a new mattress for room 108! - Everything was fine except the worst mattress I’ve ever tried to sleep on. I swear I’m not sure it was really a mattress.
• Megan (10/5): - Awesome shower
• Shabbar (10/5): - 5 stars
• Duke (10/5): Exceptional -
• Michael (7/5): Good -
• Joshua (10/5): Exceptional -
• Tracy (8/5): Very good - It was quite
• Paul (10/5): - It was, overnight but good.
• Anthony (2/5): - they charged me 25$ to have my girlfriend stay in the room because she arrived later than me
• Julián (10/5): - Nice clean place
• Allen (7/5): Good -
• Keeysha (10/5): Exceptional - The room was very clean Beds kind of hard
• Eric (2/5): Very poor - I like the convenience of location. I prepaid for 2 nights, a smoking room, and the guy up front lies to me at first and said I didn't reserve a smoking room. I already knew what I ordered, and booking.com can check the receipt. But then he switched it up and said, "oh I'm sorry we don't have anymore smoking rooms available. Him changing his story means he's full of manure. Not my fault he gave away smoking rooms to other people when someone already PREPAID for a smoking room. It's not a hard job to allocate people to their rightful rooms. If it's not available, don't advertise it.
• Brandon (10/5): Exceptional -
• MINH (10/5): - .
• Tomiwa (5/5): Passable -
• Keisha (8/5): - Simple low budget place to stay. Very clean
• Abdul (8/5): - Good in price
• Isabella (8/5): - Staff was decent. Not super friendly but I wasn’t expecting top tier service. The room is AMAZING for what it’s worth. Having access to smoking rooms in these days is so rare and the room has a very clean and modern feel.
• Amanda (10/5): We were very comfortable and the staff were exceptionally polite. -
• Jennifer (5/5): Passable - The room is absolutely perfect size. The shower didn't have hot water. And when I went to complain about it. The manager came up and let it run about 10 minutes before it got hot. He was aware that there is a problem getting hot water in some of the units. So we were there for 4 days without hot water to take a shower. Thank goodness we had family in the area. We went to there home to take a shower. We were here for my husband's dad funeral we definitely didn't need this on top of the loss.
• Ariel (8/5): The only thing I didn't like very much is that because I put the sign on the door not to disturb so -
• Verified traveler (2/5): Total scam with breakfast. - The was niosy. I couldn't sleep at all. They advertised it comes with breakfast but it didn't. Only muffin and coffee. It was miss leading or false advertised.
• Stoker (9/5): Superb -
• Stoker (9/5): Superb -
• Shiju (6/5): Pleasant - There is no drinking water..neither in room nor in reception..
• Elaine (10/5): - The room was nice, cleaned and was in a great location for what we needed. I thank the staff. They were wonderful!
• Verified traveler (10/5): - Check in was quick & efficient. Stay was pleasant..nice & quiet. Will definitely keep this location on my favorite list!
• Stephon (10/5): Exceptional -
• Damion (8/5): - 👍
• Asker (9/5): Superb -

Photos