W Amman
Location: 13 Rafiq Al Hariri Ave, Amman, 11953, Amman, JO
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Indulge in luxury at W Amman, a premier destination for relaxation and adventure in the heart of the city.
Wellness Retreat
Pamper yourself with a visit to our serene spa, offering rejuvenating massages, body treatments, and facials. Enjoy recreational amenities like a sauna and a seasonal outdoor pool, ensuring your stay is perfectly balanced between relaxation and activity.
Gastronomic Delights
Savor exquisite Asian cuisine at ENSÕ, one of our four exceptional restaurants. With 24-hour room service and a vibrant bar/lounge, culinary experiences at W Amman truly cater to every craving.
Convenient Business Services
Our extensive business amenities, including a 24-hour business center and versatile meeting spaces, make this hotel ideal for both work and leisure. With complimentary wireless internet and airport shuttle services, your every need is addressed here.
Elevate your travel experience and book your stay at W Amman today!
Important Information
- The seasonal pool will be open from June to September.
- Pool access available from 9:00 AM to 6 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is required for transportation to and from this property.
Policies
Check-in: 03:00 PM - 12:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Comprehensive recycling policy
- No single-use plastic stirrers
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Conference space
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Limo or town car service available
- Full-service spa
- Wedding services
- Tours/ticket assistance
- Braille or raised signage
- 24-hour business center
- Free valet parking
- Computer station
- Airport transportation - pickup (surcharge)
- Pool cabanas (surcharge)
- Pool sun loungers
- Housekeeping on request
- Ballroom
- Banquet hall
- Reception hall
- Recycling
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Food and water bowls
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Rooftop garden
- Double-glazing on all windows
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Premier Room, 1 King Bed, Corner
1 King Bed
646-sq-foot room with city views
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Premier Suite, 1 King Bed, Corner
1 King Bed
775-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 2 Twin Beds
2 Twin Beds
420-sq-foot room with city views
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Room, 1 King Bed
1 King Bed
420-sq-foot room with city views
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 King Bed, Corner
1 King Bed
926-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Suite, 1 King Bed, Corner (Wow Suite, penthouse)
1 King Bed
926-sq-foot room with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 1 King Bed
1 King Bed
420-sq-foot room with city views
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Room, 1 King Bed, Corner
1 King Bed
678-sq-foot room with city views
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Wow Suite, Suite, 1 King Bed, Corner
1 King Bed
1421-sq-foot room with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
-
Standard Room, 2 Twin Beds
2 Twin Beds
420-sq-foot room with city views
Internet - Free WiFi
Entertainment - 43-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Clothes dryer, safe, and free newspaper; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Dryer
- Bedsheets provided
- Soap
- Lowered electrical outlets in bathroom
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Traveler36729288432 (10/5): Breakfast service - Ms. Minarty was very kind and helpful as she seated us to our tables then offered us some drinks (tea) which was delightful and then kept on taking our orders and being helpful in general
- ahmado412 (2/5): Avoid during holidays or you will be stranded! - Avoid during holidays or you will be stranded! I had a concert booked and a room reserved, yet it was impossible to get to the hotel. The W Amman’s location is fundamentally flawed for any major occasion. Because it’s tucked into the Boulevard, when the police close the roads for pedestrians and cars, you are stuck. I sat in my car for 2 hours for a drive that takes 10 minutes on a normal day. When I finally gave up on the valet, I had to walk 30 minutes in the freezing wind. It ruined the entire night. This is not a "family-friendly" or "elderly-friendly" location by any stretch of the imagination. If you are dressed up for a date, the last thing you want is a 2km hike in the cold. Amman has much better options where you are actually treated like a VIP. The Ritz-Carlton and The Fairmont are far superior choices where you can actually drive to the front door. W Amman is a massive disappointment.
- PaoloTw (10/5): Jordanian hospitality at its best! - From the very moment we entered the hotel until the time we left, everything was simply superb. The W Amman contemporary atmosphere is stunning, perfectly designed and immediately impressive. The location is excellent with plenty of great F&B options nearby. Our suite offered breathtaking “wow” views over the city that truly elevate our experience. As Bonvoy higher-status guests, the recognition was impeccable and much appreciated, making us feel genuinely valued. Breakfast was among the most sumptuous we have ever experienced, with an outstanding selection of both local Jordanian specialties and international delicacies, beautifully presented and of exceptional quality. The concierge team was extremely helpful, providing thoughtful, insider tips that allowed us to experience the city at its best. Above all, what truly sets this hotel apart is the staff: without exception, the best we have encountered. Courteous, genuinely warm, professional, and always ready to help with a sincere smile. A big thank you to Ahmad, Issa, Yahya, Omar, Abdel Rahman and the whole W Amman team! This stay was a perfect expression of Jordanian hospitality at its very best. An unforgettable experience,
- martamotazk (10/5): The Heart of The W: The Exceptional Staff - Another exceptional experience at the W. We were taken care of by the incredible staff and treated like royalty from start to finish. The chefs and waitstaff at Mesh are truly second to none—exceptionally accommodating and always willing to go above and beyond. The valet team is equally outstanding, beyond helpful and committed to making your stay unlike any other. It’s the people at this hotel who truly make it special.
- Alaaabukhalaf (10/5): Outstanding Service from the W Amman Team - I had a wonderful stay at W Amman Hotel. I would like to specially thank Mr. Abu Hashish from the restaurant and Ms. Farah from the reception for their excellent service and warm hospitality. They were both very professional, friendly, and always willing to help, which truly made my stay more enjoyable. Highly recommended!
- Trail47392672782 (10/5): Best ever experience - Hi I'm Lina from Korea I stayed here for the first time but I would like to recommend all of you. It's placed in the center of city so you can enjoy Amman easily. And the staff are so kind and very careful, I've never seen like this kindest people, especially thanks to the staff Mina she's so sweet and delicate. You will never regret if u stay here
- A9361LQmohammeda (10/5): Excellent - I truly enjoyed watching the match at Aura. The atmosphere was amazing, and the service was excellent I will absolutely visit it again ❤️
- N9173KHmichaels (10/5): Excellent stay - Absolutely amazing stay here. Super friendly staff, well organized and excellent food. I am sure I will be back when I come to Amman again
- alyazeihq (10/5): Promotion for your amazing employees - My experience was very delightful, the team is very welcoming and smiley, very helpful. Mohammed Abu Hashish and Abd Alsalam Alqadomi were very nice and dedicated to make me feel most welcome and addressed all the needs in seconds, they deserve promotions honestly. Thank you so much for this amazing stay
- mohammadq569 (10/5): An amazing group of people making this place more than a place to sleep in - I’ve been around, visited more than your average traveler. I can classify this as my best stay in any Hotel I have been to. Let me just start by saying any place is defined by the people there, these are if not the best is one of the best professionals in this industry. Its extra hard when you are with a family and small kids creating their playground everywhere they go🌪️👶👧, this W team have gone above and beyond in its true meaning to make our stay not less than amazing. So thank you Mr. Issa, Mutasem Fadda, Abedalssalam, Milad, Tala, Shamaileh
- Jorge_androsa (10/5): W hotel and Amman, it's where to stay while in Amman. - Jordan, Amman, Petra, Wadi Rum and the dead sea were a delight we never expected. Our Stay at the W brought it all over the top. Thank you Waliet for you excellent service.
- H4518ZOmohda (10/5): Nice - Nice good view good service nice welcome good hygiene every things good food Highest quality Nice reception from person mrs farah
- sara0mani (6/5): Unpleasant Experience of a 5 star Marriot Chain hotel - Location: Center, walking to the boulevard and cafe's / shops ...etc 1st Impression: this hotel is a chimney, it smells of cigarettes from the entrance / lobby and every where. Not advisable for non-smokers. My Experience : i booked 2 rooms non-smoking from 22nd Nov to 28th Nov 2025 and to my surprise when i arrived the hotel early in the morning the reception mentions the hotel is fully booked and the rooms assigned to us are smoking rooms. We had no option but to accept since we were tired, no apology from the staff. we were told that in the morning they will check availability of the non-smoking rooms but in the mean while they will put a smoke extractor in the room to make it feel better. nothing worked as the sheets / pillows / covers and everything smells of cigarettes and over and above that the toilet was leaking which created a pool of water on the floor & me unable to use the toilet in the room 2103. Again, i had to call the reception and complain and Yazin attended to my call and promised to look into the matter and said to give him 1 hour and he will find me a solution , after 3 hours i had to call again and see what can be done since no one came back to me. at 5 pm Yazin called back and said he had a room available, he asked me to be ready for the shifting and when i was ready to call 0 , when i called 0 the operator told me Yazin's duty is over and she has no idea about what I am talking about, i insisted for her to check which made me really angry as Yazin told me he is waiting for my call. Finally, Yazin calls back and escorted us to room 1313 which was a junior suite room. the room was nice and specious and finally it was non-smoking. he also offered me 2 sparking water as a compliment. overall experience ; the hotel is in a nice location. hotel ambiance ; nice but you have to be a smoker to enjoy the hotel lobby and walk ways. 1st impression ; unpleasant specially i booked a non-smoking room and was given a smoking room.
- legendhere (10/5): Amazing hotel - The front desk staff are outstanding. Helpful and friendly and super professional. The hotel is immaculate. The food is excellent. I love this hotel and will definitely recommend to my colleagues when they travel to Amman
- jada2013 (10/5): A home away from home in Abdali - I stayed in this hotel for four months, so I had more than enough time to notice every detail. The staff is genuinely exceptional—warm, attentive, and always willing to go the extra mile. You really do end up feeling at home. The breakfast team — Pinkan, Ami, Gabby — along with the chefs, especially Montasser, and the entire room-service team, all work with the same spirit: making sure you’re comfortable, cared for, and never missing anything. The food is great, consistently. The location is another big plus, right next to the Boulevard and Abdali Mall, which makes it perfect for both quick visits and long stays. The only thing to keep in mind: the windows don’t open. If that doesn’t bother you, the rest is spot on.
- Debroxo (10/5): Amazing - Rooms amazing! Service staff is so hospitable. Pinkan helped us at breakfast and was so friendly and helpful. It’s our second time at this W and always recommend it to friends
- 731abdob (10/5): Great hotel - Today, Tala guided us in the hotel, she was very supportive and welcoming, at the other side the hotel is very clean, organized with many facilities and last but not least the food was amazing. Thank you for the great hospitality
- roulam862 (10/5): 10/10 - Tala is the best... Service and hygiene,hospitality and accomodation are great. Food is delicious and the staff is very supportive and welcoming
- S9395HVdianed (10/5): Tala is AMAZING! - Tala is one of the best employees I ever dealt with, guest service, great accommodation, Mesh is very nice and food is great!
- lamas196 (10/5): Tala is very professional - Very nice hospitality from Tala the Guest relations leader. Gave us very nice room and kept greeting us whenever we are in the lobby. The hotel is very nice. Breakfast is richhh and lunch is wow honestly.
- Stay36747701482 (10/5): Tala is the reason why we will be back - Tala is the best employee in the hotel,she made our stay very smooth and assisted with everything, we were part of the group and arrived 10 people together however she handled very smoothly we didnt even wait!! Shoutout to her hospitality and assistance! We will be back soon
- Vacationer733777 (10/5): Amazing Place - Amazing hotels and best services. Breakfast at Mesh restaurant is cherry on the top. All the servers and specially Eka were super helpful in ensuring the best experience.
- imada696 (10/5): W hotel amman❤️ - Absolutely loved my experience! Farah Teehi and Mohamad Ramaha were incredibly welcoming their kindness and energy made the whole stay even better. The hotel has amazing vibes, right in the heart of Amman. Beautiful atmosphere, great service, and a team that truly cares. Highly recommended! 🌟
- 61fabricer (10/5): Tala is the best - The best hôtel in Amman - shoutout to Tala for doing her best in providing me with s very Nice room on High floor delux room , very Nice hôtel
- Fadd786 (10/5): Excellent - Best hotel ever i stayed in Jordan, they have everything to offer, food, comfort and best services, whenever I will come to Amman will stay here again
- rhO957GD (10/5): Experience - I had a great experience at Mesh, W Hotel. The service was excellent! Yaman was incredibly professional, attentive, and kind. He made sure everything was perfect throughout our meal. All the staff were very welcoming and friendly. Highly recommended!
- VictorL4261 (10/5): Special Thanks - I would like to appreciate the hostpitality from Mr. Abedalssalam Qdomi from the Wet Dest for a splendid breakfast experience, and also my speical thanks to Ms. Gabi at the bar counter in Living room to help me to find my coffee travel cup. thank you W, a brand originated from HONGKONG
- Wanderer02611067659 (10/5): Wonderful, amazing and worth the price - Excellent customer service which made my stay very comfortable and no hesitation to ask about anything. Room is very clean and breakfast is amazing.
- ryanvN143KT (10/5): Another Outstanding Visit to W Amman - An exceptional stay at W Amman as always, with truly excellent service. The room was stylish, spotless, and very comfortable, and every request was handled quickly. Special thanks to Nadeen, Abed, and the Whatever Whenever team, along with all dining and Welcome Desk staff and the Ambassador team, for their warm, attentive support that made everything effortless. I will happily return to Marriott and highly recommend W Amman. Amazing!
- K2082XMmarca (10/5): W Amman - My stay at the hotel was amazing, thanks to the incredible team at the front desk — especially Farah, Yazan, and Joanna. From the moment I arrived, they made me feel completely at home. Farah’s kindness, Yazan’s professionalism, and Joanna’s constant smile truly made a difference. They were always ready to help with anything I needed, from local recommendations to small details that made my stay extra special. It’s rare to meet a team that combines warmth and efficiency so effortlessly. Thank you all for your hospitality and for turning my trip into such a memorable experience!
- U4772VUahmedj (10/5): Tala and Qoura are the best! - Shoutout for tala and yazan qoora for making our stay a stay to remember, very professional very polite and gave us late check out which made usvery happy!!! Very well trained and very kind and sweet
- wrte2025 (10/5): tala is the reason why we will come back - the best experience we ever had, the staff is very professional and very polite especially Tala from the guest relations who provided the best service in the hotel shoutout for her for making it a memorable stay!!
- G7354RUsahara (10/5): Our trip to Amman - Grate luxurious hotel , the minute you arrive you meet the helpful security staff,the reception &adminstration staff are v welcoming &cooperative specially Mr .Ahmed . Not to forget deisy & her dellecious juices All makes a memorable stay.
- SimRiz (10/5): A good stay for Business visits - Thankyou Daisy for your hospitality at breakfast . Had an amazing experience staying at W in Amman . The staff are super courteous . Food is good too .
- X5268VEnadineh (10/5): Perfect stay - ⭐ Hotel Review: W Amman, Jordan I had an amazing stay at W Amman! 🌟 The hotel has such a funky and vibrant style — every corner feels full of life and creativity. The atmosphere is modern, colorful, and truly unique in Jordan. A special thank you to Daisy and Louaay the waiters, for their kindness and professionalism — they really made our experience even better! 🙏 I highly recommend this hotel for anyone looking for style, comfort, and great service in Amman. 💫
- Mobile21679676986 (4/5): Extremely Disappointing Stay – Far Below W Hotel Standards - I stayed for three nights in room 2605, and I can confidently say this was one of the most disappointing experiences I’ve had at a W Hotel. While the reservation process and communication with the booking agent were smooth, almost everything that followed fell short of expectations. The hotel’s location in Abdali Boulevard is convenient, and the Petra-inspired design might sound interesting at first—but in reality, the narrow hallways and dim lighting throughout the property make the atmosphere feel claustrophobic rather than luxurious. Upon arrival, I had to take an elevator to the 6th floor just to check in, and then another elevator to reach my room. Having to switch elevators every time I entered or exited was extremely inconvenient. The front desk agent (I believe her name was Ahlam) was polite and welcoming, but I found it strange that no one at the hotel wears a name badge. When I asked, I was told it’s a “W Hotels standard,” which is odd because I’ve stayed at other W locations in Europe where employees do wear name tags. The elevators themselves felt unsafe—small mats that easily shift caused me and another guest to stumble more than once. My room, a “Spectacular Room” on the 26th floor, was anything but spectacular. The design was cramped and awkward, the bed and pillows were uncomfortable, and there was a visible stain on the carpet that I had to avoid. The AC unit would turn back on automatically after being turned off, and the TV channels didn’t work properly very few channels were available, and none functioned as they should. This is basic information that should be communicated at check-in. Breakfast at the hotel’s main restaurant, Mesh, offered some variety, but several items didn’t taste fresh. To make matters worse, a waitress removed my plate before I had finished eating rude and unprofessional behavior that shouldn’t happen at any hotel, let alone a W. A guest relations representative mentioned that I would receive a feedback survey by email, but I never did. Overall, this hotel completely failed to meet the W brand’s standards. Poor room quality, inconvenient design, untrained staff, and lack of attention to detail made my stay disappointing from start to finish. I truly wanted to like this hotel, but I left wishing I had stayed somewhere else.
- georgeabdo (10/5): The best team - Joanna and Farah at W Amman are simply amazing! Always welcoming with warm smiles and genuine kindness, they truly care about every guest’s happiness. Their professionalism and positive energy make every stay feel special. They’re the perfect example of world-class hospitality! 💜
- E636UJtahaa (10/5): Business trip at W Amman - Quick and hassle free check in process by Ms.Tala, Very happy with the room and ambiance, was also happy with high floor upgrade for my room.
- dimitria772 (10/5): Such a wonderful experience. - We had a wonderful family vacation staying at the W. Great views, location and such a wonderful helpful staff. The highlight of our day was the delicious and varied daily breakfast at their restaurant Mesh. The waitering staff there were exceptional especially Pinkan, Eka, Minani, Gabby, Alexa and Ami. They greeted us daily with their beautiful smiles and great attitude. Thank you to each and every one of them.
- mohammadk851 (10/5): Tala is the best - The best hotel in Amman, I come every two days and they always upgrade me, shoutout for the team below: Tala Issa Alham Ayham from Ird team Farah Fortune Motasem Maen the manager Hussein the Chef Khaldoun from the pool
- tian710 (10/5): Business Trip Review - W Amman is an excellent stay for any type of business trip or vacation. The service and staff are amazing, the food is great, and the atmosphere is just perfect as the hotel is directly across the boulevard. Would recommend as a stay for any type of trip. It is advised to contact Farah, Joanna, and Ahmad at the front desk, Mohammad, Mina, Deeb, and Gaby at MESH.
- raseels2025 (10/5): Tala and Farah are super nice! - Big thanks for Tala and Farah for ensuring we are comfortable, smiling and greeting us and also check in was processed on a special desk called Elite Corner - which is very new!!!
- reemaV4599IK (10/5): Tala and Farah are the best - It was an incredible experience, from A to Z The hotel stuff are friendly, huge shoutout to Tala & Farah for the assistance! Both of them were very helpful and attentive! Kudos to the hotel for training the staff to make our stays incredible!
- 880ghadeerf (10/5): Home away from home ❤️ - My stay at W Amman was absolutely exceptional! From the moment I arrived, the staff made me feel genuinely welcome — friendly, professional, and always ready to help with a smile. The hotel’s modern design, vibrant atmosphere, and stunning views of the city perfectly capture the energy of Amman. The room was stylish, comfortable, and spotless, with every little detail thoughtfully taken care of. I especially loved the cozy bed and the beautiful city view from my window. Breakfast was another highlight — a delicious and diverse spread with something for every taste, served with top-notch hospitality. Whether for business or leisure, W Amman offers the perfect mix of luxury, comfort, and creativity. I can’t wait to come back — highly recommended! My favorite insiders are Farah and Joanna .. Love these girls ❤️❤️
- E4186XCjeanpauld (10/5): A place like home - A place that feels like home, when actually you’re away from home. Shout out to Ms. farah & Joanna for making the stay more than welcoming
- adisuri88 (10/5): Amazing Stay - I had an absolutely wonderful experience at W Amman, thanks to the amazing team—especially Tala and Farah. From the moment I checked in, they went above and beyond to make my stay special. They graciously upgraded me to a beautiful suite, which was spacious, stylish, and offered stunning views of the city. Thank you for turning a regular stay into a truly exceptional experience. I’ll definitely be returning to W Amman and recommending it to friends and colleagues!
- 270danyh (10/5): Very good - Very good vibes, the stuff are amazing specially farah teehi and Joanna hena, they are so kind and helpful and they are passionate about their work
- thaerj2025 (10/5): Fantastic stay - The stay was amazing the room was fantastic all was great especially Alhamdullah and Tantash and tala they were ver helpful and friendly thank you so much for taking care of us. Thank yooooooou soooooo muuuuuch
- D3408VCchristinek (10/5): Good - Every thing was very good we will come back thank you very mutch the team was good the clean was perfect the place the breakfast and the room every thing good
- naivena2025 (10/5): Amazing - It was a very nice night, excellent service, delicious food and a nice atmosphere in the restaurant. Thank you very much mahmoud alijel
- Ricardo (8/5): - The location was perfect, the main staff were super friendly and professional. The only issue we had was the really bad service in the mesh lounge.
- 551elodiep (10/5): Best experience ever in a hotel - Best welcome and care from Alham, Juana, Farah and Furtune they will help you with everything and give amazing advices Also the hotel and facilities are 10/10 I will definitely come back
- V2861JOahmadm (10/5): Amazing - Thank you very much, you are a very kind and welcoming person. Your explanation of the dishes was comprehensive. Thank you Mahmoud Al-Ajl from room service
- 496reines (10/5): Great experience - Amazing hotel and great staff, the receptionist Elham is so friendly. Their spa is awesome. A balinese girl did my hot stone massage and she mastered it.
- Y4149YMehaba (10/5): Amazing stuff - Most beautiful stay amazing staff specialthanks for furtune and farah and alham thank you for everything amazing amazing amazing thank you alllllll
- adamsT5220TX (10/5): Great hospitality - Zoubi and Osama up on the pool deck were great. Very attentive and hospitable. Great attention throughout the afternoon at the pool.
- Nour (10/5): - Fantastic hotel in a perfect location! Clean, spacious rooms, attentive staff, and amazing facilities. I can’t wait to come back!
- Relax597233 (10/5): Great breakfast - Great breakfast and super friendly and professional staff. Mohammad at breakfast was amazing and accommodate us in the best possible way.
- omaraM8167CL (10/5): Overnight stay - We came here and stayed for a night, rooms are extremely clean, staff are super pleasant and we had no complaints. breakfast was included, it was the best. We had everything we needed in the room.
- S8280JY_ (10/5): Amazing - A very nice night. We had a lot of fun today. The service was amazing. The atmosphere was amazing and it was very nice Thank you very much thank mahmoud alijel ❤️❤️❤️
- GrandTour32649279326 (10/5): Amazing!!!!! - I was at Wet Deck celebrating my friend’s birthday, and the service was outstanding. Maan, Hasan, and Ayo were the best part of our evening, they were genuinely friendly and made us feel very welcome. This was not my first visit, and it definitely won’t be my last
- Meido97 (10/5): Amazing experience - Great experience all around, staff is very helpful and friendly, especially Mohamed Shobak at the reception, Amy and Mina in the restaurant. Looking forward to my next visit. Only drawback is windows in the room don’t open
- 863haithemz (10/5): Feedback W hotel (haithem) - Very nice hotel with exellent costumer service i would recommend this hotel for anyone who comes to visit amman jordan . Its a life time experience
- jeremybP6642SR (10/5): Desi is the best at the Living Room - I have enjoyed my time at the W walking through the lobby and seeing Desi at the Living Room who had gone above and beyond. She knows exactly what I want before I even have to ask.
- 711amla (10/5): Quality and perfection - إفطار جميل جدا جدا خدمات فوق الممتازة نظافة سرعة اخص بالشكر للنشيطات العزيزات Eka .mirati. pinkan Appreciate their activity and service for us They deserve all thankful words All love and thanx alot for this peaceful place, can't say anymore just keep going💖
- Jesus (10/5): - Very clean and friendly.
- 323jakerb (10/5): Nice - Thank you for the excellent service Mahmoud alijel and your suggestions. The food was very delicious. Thank you. You are one of the best people anyone could deal with, and the Arabic songs are very nice. It was an amazing evening. We will come back for the excellent experience.
- Storyteller540788 (10/5): Very good - All perfect specially stuff .. thanks a lot for farah for everything she was very helpful ………best hotel………..! Thanks a lot
- FarAway31732093270 (10/5): Nice - Great service at the W Amman Hotel. Special thanks to Louay from room service. Great location and great service. Thank you.
- Charbel (10/5): - Very good location
- B2818FWjamesf (10/5): Best trip ever - Service from Ayu and Omar was very good will visit again, very nice rooms everyone was friendly, very clean and made us feel welcome
- 253saudm (10/5): Amazing stay at W Amman Hotel — modern, comfortable, with excellent service. Special thanks to Farah for making the expe - I had a wonderful stay at W Amman Hotel! From the moment I arrived, the staff made me feel truly welcome with their warm hospitality and attention to detail. The hotel itself is modern, stylish, and full of energy — every corner feels thoughtfully designed. The room was spacious, comfortable, and very clean, with everything I needed for a relaxing stay. The bed was especially comfortable, and the view from the window was beautiful. I also really appreciated the excellent service throughout the hotel — from check-in to dining, everyone was friendly, professional, and eager to help. The breakfast had a great variety of delicious options, and the overall atmosphere made my stay even more enjoyable. I would definitely recommend W Amman to anyone visiting the city, whether for business or leisure. I’m already looking forward to staying here again on my next trip! I want to give a special thanks to Farah, who was one of the best staff members I have ever met at any hotel. She was professional, friendly, and went above and beyond to make my stay memorable. Her kindness and dedication truly stood out and made a big difference in my experie
- yassinov (10/5): Amazing stay - It was a tremendous experience nice staff especially the waiter at the restaurant the food is amazing. Everybody is smiling and polite such a high standard.
- Seri23 (10/5): Stylish Hotel with Top Service - Great stay at W Amman! Stylish rooms & amazing service. Special thanks to Loay from room service for the friendly and accomodating service!
- moeamir09 (10/5): Great time! Highly recommend - Great time. Everyone is very kind and hospital which elevated the experience even more! Food is amazing and pool was really fun. Daisy at the bar is so sweet and kind!
- Mohammad (10/5): - Every thing was great
- Cruiser33275790054 (10/5): Amazing - Beautiful setting and food. Thanks to Mahmoud for his kind service. One thing id like to mention is it kinda difficult finding the place as the signs directed us to the indoor enzo.
- FarAway05502787273 (10/5): Great experience - Mahmoud was a great waiter, we loved the food and the service quality. Everything was perfect and we will be coming back here again
- _A525AR (10/5): Enjoy - The atmosphere was nice and everything was amazing Mahmoud Alijl helped us and was very nice to us The food was delicious and everyone was happy Thank you
- 921humzaw (10/5): Great Customer Service - Great customer service, especially the staff in the breakfast area - Eka and Purnami! The rooms are also very clean and modern. Thank you very much !
- fediz2025 (10/5): Experience - “It was a great experience with excellent service, especially from our server Qusai, who was both friendly and highly competent.”
- suryanshg2024 (10/5): Fantastic - Amazing experience. Very polite and considerate staff Mahmoud Al Ijel. Thank you. The food was fresh and tasted delicious.
- 12mohamadk (10/5): Fun stay - Great service and good food especially daisy and farah were really great the rooms were comfortable and cleanand the staff was really nice
- Daydream38159553386 (10/5): Amazing - Thank you Mahmoud Alijl for the very nice experience. We really enjoyed it. The atmosphere was amazing, the food was delicious, and everyone was really happy. Thank you. We will definitely visit you again
- mosesk882 (10/5): MY STAY WAS EXCELLENT. THE WAITERS WERE ALWAYS WILLING TO HELP - MY STAY AT THE HOTEL FOR ONE WEEK WAS SO NICE. THE SERVICES WAS SO INCREDIBLE. THE STAFF WERE SO HUMBLE. HOPE TO BE BACK SOON
- 881mohanada (10/5): W hotel , thank you farah - ✨ Staying at the W Hotel is more than just a stay — it’s an experience. From the stylish design to the unmatched vibe, every detail is pure perfection. A mix of luxury, comfort, and elegance that makes every moment unforgettable. 💫 Thank you farah for all
- mehmeteA8739JN (10/5): Perfect - Every people was smiling. Hotel was clean, exotic and fantastic. Worker are very helpful. Next time i will come again to be safe trip.
- jada2013 (8/5): My stay - Very good service and good. Staff really nice and friendly. Louay yassine from room service specially. Good location next to boulevard.
- Q1683TYsamera (10/5): Great evening at the pool Bar - Hotel was nice, staff was excellent, and special thanks to Ayu the bartender/ waitress. Absolutely friendly and helpful.
- Chantallaffe (10/5): I would recommend W hotel Amman to anyone who wants to visit - Thank you for a wonderful stay! The hotel staff are all super friendly, all the requests are being met. Louay from room service is always smiling and respectful, Pinkan from breakfast is a ray of sunshine! The housekeeping staff are very professional
- N1641ZCsergeym (10/5): You will fall in love - Great personal, great service, delicious food. I want to thank every worker of W Amman for great experience of being comforted. Especially want to thank Ami, Eka, Gabby for their perfect skills of professionalism and for their beautiful and warm smiles.
- Explorer08849712329 (10/5): Amazing - Very good service and atmosphere, thanks to , the great man mahmoud alijel And of course the reservation team , Farah !🤍
- paulsI3406DY (10/5): Service with a smile - Ayu, Gaby ,Chef Basa & Mohamed the team at Wet Deck thankyou for making my stay at the W unforgettable, your service and caring attitude to anything I needed was so much appreciated. Thankyou for the thoughtful farewell card & cake. I will miss you all
- Talal_from_Kuwait (10/5): W amman - The experience was lovely and the breakfast corner was full of love and great services especially by Miss. Ami Mesh and Miss.Gabi.
- 143ness (10/5): Breakfast Experience - We had a really nice experience at the hotel and especially at the Mesh restaurant for breakfast. Ami served us and her service was top notch. We will definitely come back.
- taifa265 (10/5): All good - Thanks ayu,omar,osama,hosam zoubi mahmmood and talouzi and wet deck team and I truly appreciate the wonderful service and support I received. Everyone was extremely professional, kind, and attentive, and they went above and beyond to make sure everything was perfect. Thank you for your dedication and outstanding effort—it really made a difference.
- Nomad65840782237 (10/5): Amazing - Visited wet deck, the service was incredible especially Ayham he took care of everything we needed on the spot, dj was amazing and the weather was awesome
- E4418DJsarahc (10/5): Great - We had the best experience ever at the W it was amazing. In particular The Wonderful Wonderful waitress who served us called Ayu!
- S4m97 (10/5): Amazing - #mahmoudalejel Service was perfect, food tasted good The place has an amazing view, hygiene was top notch The staff were really nice, especially the one who served us Mahmoud alejel, thank you Mahmoud!
- nesrins942 (10/5): Best Service in Amman - The food was great. The service was top notch. We enjoyed our anniversary dinner at the enso restaurant. Ayu and Mahmoud were amazing and very kind to us.
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