Home2 Suites By Hilton Columbus Downtown
Location: 412 East Main Street , Columbus, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern and Convenient Accommodation:
Home2 Suites By Hilton Columbus Downtown offers a modern and convenient stay in the heart of Columbus. Just a short walk from attractions like Columbus Museum of Art and City Center, this hotel provides a comfortable retreat for travelers.
Spacious Rooms with Essential Amenities:
Each guest room at the hotel features a cozy seating area, private bathroom, air conditioning, and a functional desk. Whether you're traveling for business or leisure, these well-equipped rooms ensure a pleasant stay.
Complimentary American Breakfast and WiFi:
Start your day right with a delicious American breakfast served daily at the accommodation. Stay connected throughout your stay with complimentary WiFi access.
Book now for a delightful stay at Home2 Suites By Hilton Columbus Downtown.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Outdoor furniture
- Coffee Shop on site
- Pet bowls
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Face masks for guests available
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Secured parking
- Garage
- Charcoal grill
Rooms Available
-
King Suite - Hearing Access/Non-Smoking
This suite includes a TV, desk and sofa bed. A kitchen and dining area are also featured.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Hearing accessible
-
Queen Studio - Non-Smoking
This suite includes a TV, desk and sofa bed. A kitchen and dining area are also featured.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Video
- Heating
- Sofa
- Alarm clock
- Cots
- Smoke alarm
-
Queen Studio - Mobility Access/Non-Smoking
This suite includes a TV, desk and sofa bed. A kitchen and dining area are also featured.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
-
Queen Studio with Roll-In Shower - Mobility Access/Non-Smoking
This suite includes a TV, desk and sofa bed. A kitchen and dining area are also featured.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
-
Queen Studio Suite - Hearing Access/Non-Smoking
This suite includes a TV, desk and sofa bed. A kitchen and dining area are also featured.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
- Hearing accessible
-
Studio, 1 Queen Bed, Accessible, Bathtub
1 Queen Bed
336 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Grab bar in bathtub, low-height view port in door, hand-held showerhead, accessible bathtub, wheelchair-width doorways, wheelchair accessible, shower grab bar height (inches): 34, wheelchair-accessible doorway width (inches): 35, closed-captioned TV, low-height door lock, bathtub grab bar height (inches): 34, and visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Hand-held showerhead
- Closed captioned TV
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Mobile key entry
- Desk chair
-
Suite, 1 King Bed, Accessible
1 King Bed
420 sq feet
Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Lowered peephole/view port in door
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Mobile key entry
- Desk chair
-
Suite, 1 King Bed, Accessible, Bathtub
1 King Bed
420 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Grab bar in bathtub, low-height view port in door, hand-held showerhead, accessible bathtub, wheelchair-width doorways, wheelchair accessible, shower grab bar height (inches): 36, wheelchair-accessible doorway width (inches): 35, closed-captioned TV, low-height door lock, bathtub grab bar height (inches): 36, and visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Hypo-allergenic bedding available
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Hand-held showerhead
- Closed captioned TV
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Mobile key entry
- Desk chair
-
Studio, 1 Queen Bed
1 Queen Bed
336 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Mobile key entry
- Desk chair
-
Studio Suite, 1 King Bed
1 King Bed
420 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Mobile key entry
- Desk chair
-
Studio, 1 Queen Bed, Accessible (Hearing)
1 Queen Bed
336 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Mobile key entry
- Desk chair
-
Studio Suite, 1 King Bed, Non Smoking
1 King Bed
420 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Mobile key entry
- Desk chair
-
Suite, 1 King Bed, Accessible (Hearing)
1 King Bed
417 sq feet
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and hydromassage showerhead
Practical - Free local calls, double sofa bed, and iron/ironing board
Comfort - Air conditioning and heating
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Hypo-allergenic bedding available
- Free Local calls
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Hydromassage showerhead
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Paper towels
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Mobile key entry
- Desk chair
-
King Studio Suite - Non-Smoking
This suite includes a TV, desk and sofa bed. A kitchen and dining area are also featured.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Video
- Heating
- Alarm clock
- Cots
- Smoke alarm
-
One-Bedroom King Suite - Non-Smoking
This suite includes a TV, desk and sofa bed. A kitchen and dining area are also featured.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Video
- Heating
- Alarm clock
- Dining area
- Dining table
- Cots
- Smoke alarm
Guest Reviews
- Mitzi (9/5): -
- Gabriel (8/5): Good - . z
- Rachel (10/5): Overall wonderful stay, I will definitely be back. - Extremely clean. Nicest hotel room I’ve ever had. AC unit was very loud and took a long time to cool down the room.
- Amanda (1/5): Horrible and ridiculous - Overbooked and then canceled our room after we traveled all day Overbooked and we were on the streets at 1 am
- Duane (8/5): Great comfortable room. - We did not get up in time for the breakfast. Columbus has to many one-way streets and at night it was so dark with minimal lighting. Coming from another city and never been to Columbus, we got lost a lot. Also, we left a day early because of an emergency at home, we thought they would credit us the remaining time.
- Naveah (10/5): -
- Tim (9/5): -
- Jose Dolores (9/5): - Per friendly
- Tabitha (10/5): Management was top tier - Very clean and friendly staff. Great breakfast NA
- Breeann (2/5): I will not stay at this location again - Not much Upon arrival 2 staff members were at the counter. One did nothing while the other checked everyone in. We were on a floor with a girls soccer team that was running the halls all hours of the night and kept us awake. My son had a school presentation to do the following day. The bathroom door did not lock and upon arrival the entire hall smelled of weed. When leaving the front desk associate was extremely rude and presented as if her face would crack if she smiled
- SeyedMohammadMahdi (4/5): - The location makes this hotel a good choice for anyone wanting to stay near the downtown 1-No housekeeping or towel changes during my two-night stay 2-Breakfast was poor; I had to eat elsewhere 3- Overall felt more like a 2.5-star hotel than expected
- Veronica (10/5): -
- White (8/5): - It’s well kept and comforting Rooms were a little dirty and they say non smoking rooms but one of our rooms smelled like smoke pretty bad. The pillows are not comfortable at all and the room was either too hot or too cold we couldn’t get it to stay at a decent temp.
- Megan (9/5): - The spread for breakfast was excellent. The location was perfectly located and not far from the museum or the gardens. The room was a great size and lived the little kitchenette. The bathroom door would slide shut on it own and lock itself and it took a minute to open it. Had to keep a shoe in the door way to stop that.
- hollysQ3831JC (8/5): Great place at an even greater value! - Always my go to place when I stay in Columbus for work. Easily accessible, always clean, friendly staff. I always feel safe when I stay here as well. I just met the Sales Manager and she strives for customer satisfaction. Always coming back!
- Joan (10/5): Just what I needed. - Clenliness and hominess of the room None
- Michal (5/5): -
- Doaa (10/5): -
- Crystal (10/5): - Close to venue was very nice
- Wendy (7/5): -
- Conrad (10/5): -
- Sujata (10/5): A great stay overall—lovely room, excellent breakfast, and a property thoughtfully managed, which I - The breakfast was very good and quite sumptuous, and I especially appreciated the early 6:00 am start—it was very convenient. The location was excellent and made getting around downtown easy. There wasn’t anything major to complain about, though the breakfast area could get a bit crowded during peak hours. A little more seating space would have made it more comfortable.
- Katrina (10/5): - Friendly staff, clean facility, easy check in
- John (10/5): - I had my dog along. Therre was nothing downtown where my dog could poop and pee. Thats my bad... I'll select a better location next time.
- Antonio Alejo (8/5): -
- Donyale (10/5): -
- Eyal (8/5): - Breakfast quality
- Betty (10/5): -
- Emanuele (8/5): -
- Jessie (10/5): -
- Sho (7/5): -
- Thomas (10/5): - How updated the rooms where and how thwy had toys for my toddler to play with in the lobby. The bathroom vent didnt work
- Jane (8/5): - very nice
- Daniel (8/5): -
- Keanna (9/5): -
- W5522HFdonnag (10/5): The tragic loss of my son to suicide. - Yes, I would just like to take my time to leave the best review for one of your employees. I feel awful because I do not remember her name. The date we came was January 12th and I think we checked in at about 2- 3 pm and we were met with one of the best employees. Recently my family went through a very very tragic loss the suicide of my son and we just needed a few hours to rest. The woman at the front desk was so heartwarming and so loving and made what is the hardest times of my family‘s life a little bit easier. So thank you I haven’t forgotten about you. It just took me a little time to say thank you for being the person that you are and Hilton is truly honoured to have you as an employee keep being the beautiful woman that you are, thank you so much.
- Kevin (10/5): Due to storm, we had to stay another night which day accommodated with no issues - They accommodated our dogs and greeted them like they were their own. Even had dog biscuits in a water bowl at the front desk, which I thought was cool. The breakfast in the morning was great. To be honest, I couldn’t find anything I didn’t like about the property
- Kevin (10/5): Stayed for 2 days due to snow. The team was super nice! - Very accommodating our dogs
- JACK (3/5): Great location, needs improvements - What I liked about the hotel: - Breakfast was decent, offering a variety of options such as eggs, pastries, fruit, and fresh coffee each morning. - The kitchen areas were clean and well-equipped, making it easy to prepare simple meals or snacks. - Rooms were comfortable and tidy, with beds that provided a good night's sleep and adequate space for luggage. - Gym facilities were modern, featuring a range of equipment including treadmills, weights, and exercise bikes. - The location was excellent, right in the city center, making it convenient to access shops, restaurants, and public transport. - Parking was hassle-free, with plenty of spaces available and straightforward access in and out of the lot. 1. Reservation and Check-in Failure Upon arrival, the check-in process was notably challenging: The front desk associate was initially unable to locate our booking, Once located, the reservation was incorrectly listed for only one room. We had explicitly reserved two rooms and requested they be situated close together. We understand that proximity cannot always be guaranteed, but we were disappointed that the initial booking was not honored. 2. Maintenance and Safety Concerns The state of the rooms presented immediate concerns, particularly for my accompanying family member: My family member was forced to switch rooms four times due to maintenance issues. In one of the initial rooms, the rod supporting the room divider curtain was barely secured and hanging loose, which was a significant safety concern. All televisions in the rooms displayed a persistent blue screen. While staff initially attributed this to a cable or internet issue, my family member, who works in the television and internet industry, confirmed this was a faulty equipment issue likely stemming from a power surge or product failure.There was no functional fan in the bathroom, causing odors to permeate the sleeping area—a serious issue for basic hygiene and comfort. 3. Amenity and Comfort Failures The provided WiFi was slow and consistently failed to load pages. Furthermore, the Ethernet connection was completely non-functional. Climate Control: The temperature regulation was problematic, particularly as our room faced the sun. We would leave the heat off, but upon returning to the room, the temperature would be stiflingly hot, making the room uncomfortable for sleeping. 4. Security and Access Incident A safety lapse occurred when I went to retrieve a towel late at night to clean up an unexpected spill in our vehicle. Upon attempting to re-enter, I found the front lobby door locked. I had to ring the bell multiple times and wait for a front desk attendant to grant me access just to return to my room
- Edwardus (9/5): -
- Barbara (10/5): Very convenient to where I needed to be. - Breakfast could have been better. Didn’t care much for what was available
- Bryant (10/5): It was a great stay for me.I will definitely be back - Great customer service N/A
- Jill (9/5): Our suite was spacious, clean, and staff were helpful and friendly. - Our suite was spacious and clean. The kitchen appliances were great and it had all the necessary essentials such as towels and dishes. During our short stay we used all of them. We enjoyed the separate bedroom and tv, also. The suite was like a an apartment. It appeared more staff were needed to prepare breakfast. Either you ran out of food or it took too long to make more bacon, sausage, and potatoes. I was disappointed to not get a warm breakfast as expected but the muffin and coffee I had were good. Fortunately, my family was able to eat a warm breakfast. Perhaps you could add a skin moisturizer lotion dispenser to the bathroom.
- Denise (9/5): Service from staff made up the location - Service Location---awkward
- Aisha (1/5): Disappointing experience due to poor cleanliness in both rooms. - The cleanliness was unacceptable. I found multiple hairs in the bathroom and bed of the first room, which made me extremely uncomfortable. After being moved to a second room, I encountered the same issue—hair throughout the space—which made it hard to relax or enjoy the stay.
- David (10/5): -
- Kimberly (7/5): -
- Connector48787775088 (2/5): Disgusted Guest, Zero Stars! - Would give zero stars if possible. We chose this hotel based on it advertising saying it is pet friendly. Our experience was horrible. The room was dirty, zero service, management was full of excuses. They say they have a pet green space but I didn’t find it. I asked for pictures but they have none. I think they are calling a corner on the top of a parking garage a green space, which not suitable for pets. The manager, when we registered a complaint was patronizing and sarcastic. They had an excuse for everything and their response changed to fit their narrative. If you have pets, don’t stay here. We have traveled with our pets for many years and this was by far the worst experience ever. Disgusted Guest
- Jamie (10/5): - I didn’t like having to pay to park there
- Franchesca (10/5): -
- Musicante (10/5): - I definitely loved the room had everything that I needed, including a full kitchen and a king size bed, which was definitely wonderful. Definitely would stay here again for sure.
- Treyvon (10/5): -
- Brittney (10/5): -
- Lindsey (9/5): -
- Carletta (10/5): - Very clean and spacious.
- Traci (8/5): - Location. Just needed to stay one night.
- Jennifer (2/5): The rates were up, I booked a double bed but we only had a bed and a pull out couch, was very uncomfortable for my son s -
- Juan (7/5): - Free parking and close to ammenities. The bed was extremely hard.
- George (10/5): Very comfortable and clean - Liked the parking and the friendly staff
- Ron (8/5): מומלץ תמורה טובה לכסף -
- 322jenniferi (2/5): This hotel needs a major overhaul…from staff, carpet, facility. - I was really disappointed with my recent stay at Home2 Suites Downtown Columbus. The cleanliness was below Hilton standards — the carpets and common areas looked dirty, and housekeeping was inconsistent. Breakfast was also a letdown, with very limited options and even no coffee available on some mornings. The laundry facilities weren’t working properly, which was inconvenient during a longer stay. My room also shook daily for unknown reasons (I even recorded video because it was so concerning). On top of that, the fire alarm went off with no explanation or follow-up from staff. The staff often seemed disengaged and unprofessional, and the overall atmosphere didn’t reflect the level of care or hospitality I expect from a Hilton property. For a hotel with only 106 rooms, my group and I experienced far too many issues. Unfortunately, this stay has made me reconsider choosing Hilton for future travel.
- Gary (10/5): -
- Riley (10/5): Enjoyable - Perfect location for our stay
- Ramses (7/5): -
- Reshoda (10/5): - Location was good but paying for parking was unexpected. The staff was very pleasant. The breakfast was just ok
- Kris (10/5): - Clean and spacious room, helpful staff, comfortable bed, large shower
- VINCENT (10/5): - Sunday morning breakfast was disappointing: oven broke down so hot food was not available.
- Alexis (8/5): - Very convenient to freeway but quiet. Hotel is new and clean. King matttress was a little thin for my taste but everything else was fabulous!
- Ynna (9/5): - All the staff I interacted with were friendly and very helpful. There was a minor issue with the keycard machine when I checked in, but they worked around and resolved it well. The quality of items at breakfast was superb, and the gym was clean and pleasant to use. The room was also clean and comfortable.
- wgharrison (10/5): Nice Experience/Friendly Staff - Nice single night experience. Modern style hotel. You enter through a garage and have to drive up to a second level to the front desk entry. Staff were very friendly and efficient. Dealt with a minor room circumstance easliy. Convenient to everything downtown Columbus. Breakfast was good. Parking $. Safe. No problems. We'd stay here again.
- Lauren (8/5): - Hotel was great. Surrounding area was
- holly (10/5): - Staff was the best!
- matthew (2/5): Worst hotel - Absolutely horrible. Got the wrong room from what I originally booked. Front door was unlocked when we got the room keep. Felt Super unsafe. Bathroom door was broken and didn’t close. Got double charged for my room leaving me and my wife stranded in Ohio with 67 dollars in our account. Then was kicked out our last night because we didn’t have money to pay for our last night. Due to the double charge from the hotel. And never got compensation. Absolutely ridiculous and horrible customer service/ care.
- Bobby L (10/5): -
- Caitlin (10/5): - This hotel was so nice! I loved it!!! The staff was so friendly and accommodating!
- Brooke (9/5): nice stay - The hotel was very clean. Front desk staff were friendly. The gym was nice. Parking was easy. The breakfast was OK but convenient.
- Cornelis (4/5): Staff not nice - The staf was not friendley.
- Bruce (10/5): -
- Stephen (10/5): - Clean room and great staff always!
- David (10/5): - Breakfast was amazing!
- Miss (10/5): A warm welcome - The team here make it. A huge thank-you to Misty Rice who came and gave us cookies when we were working on our laptops and offered us a meeting room. Lovely people.
- Kamryn (8/5): -
- Alexa (10/5): Would definitely stay again! - How clean everything was.
- Stephen (10/5): - Amazing
- Maureen (6/5): - We didn't even stay here as we felt very unsafe.
- weaver (10/5): wonderful - the room, the location were fine. The a/c in the room was loud at night.
- Ryan (10/5): One night stay - Starves amazing great location for our trip. Just little pricey for one night stay.
- Barkley (5/5): -
- Bastian (10/5): - Great staff, always helpful and patience
- Steven (8/5): - Lobby is on the 2nd floor, which if I had read the email, I would have known that! Room was spacious with a couch and the bed was quite comfortable. Like most rooms with an air conditioner, the on/off during the night is disturbing. Shower was excellent, good height on shower head and good water pressure. Good breakfast options. I would definitely stay here again.
- Nicole (10/5): Exceptional -
- Philip (10/5): - Good place
- Marsha (10/5): - Very Good breakfast with a variety of options. Easy parking. Very clean and modern.
- Lynne (8/5): - Room was nice. Quiet. Think parking should be included in cost as it was unprotected/uncovered.
- Daydream66766425875 (2/5): very bad experience f - It was very bad experience The room wasn’t warm the area very bad,not safe to walk one of the stuff name mari was rood ,we came there because it was include breakfast they did not tell us that the breaker over at 9 on week days,the lobby very small and weird,
- Richard (10/5): Exceptional - The staff and facilities were great as always
- Zulu (8/5): Very good - Breakfast was great 👍 Linen was clean but not ironed
- Jessica (1/5): Bad - N/A Was in Grant medical and booked a room through booking.com used my card to pay the total amount online. When checking in we were told we did indeed NOT have a confirmation or room and were turned away. But when another gentleman came down to complain his room was not cleaned the receptionist told him she would get him another room after just telling us they had none.
- John (6/5): - $23 for parking is way too much for a 2 star hotel
- Wieciech (10/5): Exceptional - I would highly recommend this hotel. Friendliest customer service! Shower head was broken
Photos
