AC Hotel by Marriott Boston Cleveland Circle

Location: 395 Chestnut Hill Avenue, Boston, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Shared lounge/TV area
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Secured parking

Rooms Available

• Queen Room with Two Queen Beds, Bathtub and Transfer Shower - Mobility Access/Hearing Accessible

  Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room has air conditioning, a wardrobe and a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hearing accessible

• King Room

  Providing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Studio with King Bed and Sofa Bed - Hearing Accessible

  Offering free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. This studio is air-conditioned and has a flat-screen TV, a seating area and a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hearing accessible

• Studio with King Bed and Sofa Bed

  The studio provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Room - Hearing Accessible

  Providing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hearing accessible

• One-Bedroom King Suite with Sofa Bed - Hearing Accessible

  The spacious suite features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite offers a wardrobe and a flat-screen TV.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hearing accessible

• King Room with Bathtub and Transfer Shower - Mobility Access/Hearing Accessible

  Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room has air conditioning, a wardrobe and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hearing accessible

• King Room with Bathtub and Roll-In Shower - Mobility Access/Hearing Accessible

  Providing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hearing accessible

• Queen Room with Two Queen Beds, Bathtub and Roll-In Shower - Mobility Access/Hearing Accessible

  Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hearing accessible

• Queen Room with Two Queen Beds - Hearing Accessible

  Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Hearing accessible

• One-Bedroom King Suite with Sofa Bed

  The spacious suite features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Queen Room with Two Queen Beds

  Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. This family room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• One-Bedroom King Suite with Sofa Bed

  This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite provides air conditioning, a seating area, a wardrobe and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Guest Room with Sofa Bed

  The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• Double Queen Room

  The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Guest Room

  The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room provides a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

• King Studio with Sofa Bed

  The studio features air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. This studio offers a wardrobe and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector

Guest Reviews

• Angela (9/5): It is a nice hotel and convenient for our stay. - We have stayed at this location before because our daughters live in Brighton, which makes it convenient for everyone. The staff are always welcoming and friendly. The rooms are nice, but for some reason one of the bedside lights were out and I generally read before bed. Also, I did not find an ice machine or drink machine on our floor.
• Milene (9/5): Excelente choice in Boston - A very well-located hotel, with new and very clean rooms, and the staff service was very cordial. The breakfast could be better, with more options.
• Patrizia (7/5): - Location and conditions Smell of ammonia /harsh chemicals in the room
• Leeza (6/5): -
• Hingle (10/5): -
• Lauren (4/5): - The hotel is right next to the T line so you can hear the T going past at all hours. When I say right next to...I mean the tracks were immediately out my window! The Room was not soundproof so I heard the T and the people upstairs all night. My upstairs neighbors were quite loud between 1 and 2 AM. I also smelled weed when my air kicked on which made me think someone was smoking in the hotel and it was in the air system.
• Kimihiro (3/5): -
• Bora (8/5): -
• Abraham (8/5): Clean, comfortable, and stylish. You feel like you’re in a nice hotel without feeling like your wallet took a big hit. T - Clean, modern, comfortable. The “water station” is ghastly, but this is not a requirement in a hotel.
• Susan (9/5): Very clean, i love the "train side" pretty view. Bed was comfy. AC was great. Room.410 - The room was clean, the "train side" was cool. The view out window was nice. Coffee in room was good, i had to move coffee maker to a better spot though. See thru door fridge was nice. The water pressure was weak. The side sprayer was hard to adjust, it rotated back to original side spot. The sink has no slope so cleaning was annoying after teeth brushing. The appearance of the bathroom was pretty. The breakfast was ok. I didnt like the surprise 60 bill the waiter gave me. It was confusing with the voucher. I was afraid to get the "ala carte" items for fear the bill would be higher. Come to realize its 23 for 1 person, then free with one voucher upon check out. My husband wasnt going to go down after that and I didnt go down day 2, wary. As long as you dont need to hang long dresses, rod was low.
• Diana Silvia (10/5): - La atención del personal y la ubicación
• Kris (10/5): -
• Daniela (8/5): -
• Nancy (8/5): Great place to stay near Brookline or Newton. - Very modern, clean, friendly service, reasonable price
• Michelle (6/5): My flight was delayed due to the all of the air traffic control issues due to the government shut down so I called to sa - Love this property and area
• Nicholas (2/5): -
• Dale (10/5): -
• Joud (10/5): -
• Carmen (7/5): Overall it was ok. - Location for the purpose of my trip. I left early in the morning and the room had not been cleanes when I returned past 3:00pm. Plus the coffee maker in the room was broken.
• israel (10/5): - מקום ממש נחמד חדרים נקיים ונוחים שהגענו לארוחת בוקר בתשע וחצי ולא נשאר כלום
• Dana (6/5): - We booked this hotel along with many other families for the BC vs. Clemson football weekend. Since the hotel promotes itself as a “BC Football Hotel,” we were very disappointed to return at halftime hoping to enjoy cocktails in the lobby, only to find that the game could not be shown on the TVs in the bar/lounge. When we asked at the front desk, we were told that the hotel does not have the ACC Network. This is unacceptable for a property that markets itself around BC Football weekends. Many guests were disappointed to miss the second half of the game after leaving the stadium. If you’re planning to stay here for a football weekend, be sure to confirm that they’ve added the ACC Network to their cable package—especially given the premium rates charged on game days!
• Tetyana (10/5): - All perfect
• CMBD15 (10/5): - Nice hotel, great location. Room was the perfect size and setup. Jasmine at the front desk was so nice and helpful.
• Dale (10/5): - This place was amazing. Honestly couldn’t have been happier with the experience.
• Sam (10/5): - All of the above.
• Montserrat (8/5): -
• Vu (10/5): - Everything was clean an staff was super hepful
• Kelly (10/5): - I was worried about the train noise from other reviews but it was no problem at all. Mediterranean restaurant right next door, Eagles deli a block away has breakfast lunch and dinner. One block to the T stop. Hotel was super clean.
• Valerie (8/5): - This hotel is in Cleveland Circle, not Newbury St.. It is not a hot spot. Rooms are extremely dark. The additional $45.00 per night to park is outrageous.
• Joni (10/5): - Great place to stay.
• Linda (10/5): - The mattress was super comfortable!
• Maria (9/5): -
• Jina (8/5): - It was close to a T-stop and bus stop, making it easy to take public transportation. Not much else around the hotel though. Not much dining option around.
• Klod (8/5): -
• Pilar (10/5): - .
• Renato (10/5): -
• Kathleen (10/5): - Very convenient!
• Brooks (10/5): - Fantastic location and service.
• Robert T (10/5): - Excellent
• Airong (9/5): -
• Verified traveler (8/5): Convenient location - This is our second stay at this property. Conveniently located near BC. Clean room, friendly service. Some of the pillows were very stiff & the mattresses felt very “bouncy” this time around.
• Maria (10/5): - We booked the AC when planning our BC student drop off and it couldn't have been more perfect! Amazing location with lots of walkable food options like Landwer, Eagles diner, etc. Simple train ride to the school!
• Juan (6/5): - Great location, clean, nice bar and breakfast room. However, they kept forgetting to provide enough towels and/or refill toiletries.
• Judy (8/5): - This hotel has nice accommodations and a lovely breakfast option. The staff were helpful. The hotel is clean and modern. I removed a star because the towels were scratchy and thin and the sound proofing was almost non-existent. I could hear my neighbor's TV, all sounds in the hallway at all hours, and there was a train that was directly behind my room. The location is great if you need access to Brighton.
• Verified traveler (8/5): Great location, noisy room. - Great location close to BC. Good service, spacious bedrooms and clean. We had bad luck with the location of our room, since it was next to the train tracks. We not only heard, but also felt the train running by every time.
• Robert (8/5): - Nice property nice location very clean as always. They added on a $25 mandatory charge after you check in and then they give you for that a free MTA pass if you want and a $25 credit to their lounge. Drinks cost about $18 a pop.
• Thad (10/5): - Location
• Barry (10/5): - The Belgian Waffle served with breakfast is delicious. Room is dark… was able to sleep late without being woken by daylight
• Peter (6/5): Convenient but noisy near Boston College - The hotel itself as a facility is quite nice, comfortable, modern. But it abuts the Boston Transit system and can be pretty noisy - the Green Line trains run until about midnight and start again at 5-6am. You are also charged a $25 per day "destination fee" which you can use towards food and beverage but are not given a credit if unused. It also is not applied against the $45 a night parking fee. To add insult to injury, staff did not show up for breakfast this morning so I ended up checking out 30 minutes past the time it was to start (they did give people checking out a credit for that) All in, just an OK stay.
• alejandra (10/5): -
• Anita (8/5): - Nice area, convenient parking
• MariAnn Elizabeth (10/5): - Great for large groups
• Kathleen (10/5): - Great location
• Nichole (8/5): - Transportation was really easily accessible area quiet peaceful even though Transportation is in full effect. I like the Marriott hasnt disappoint yet.
• Andrea (10/5): Boston Hotel Review - My daughter and I started our 4 night stay at this Marriott hotel. We arrived late morning and our room was clean and ready. Freshly washed floors and clean linens. On our check out day, we were allowed to keep our luggage in the room until our last college tour was over and we were able. To pick it up to head to the airport.
• George (8/5): - My only challenge may have been self inflicted. We had a $25/room/night charge that appeared to me at booking time as optional that wasn't at check-in time. We were able to benefit from it, but I would have liked to have seen more clearly before committing what all I was spending.
• Asman (8/5): -
• Connie (10/5): - The hotel was clean, cool and quiet, a refuge after busy days. Rooms were spacious and the breakfast area and lounge areas were inviting.
• Diana (10/5): - Very convenient location to Boston College!
• Jeffrey (8/5): -
• Vadim (6/5): - The mini-fridge and air conditioner were very loud, when turning on at night. The coffee machine was leaky. The ice machine on the 2nd floor was broken One of the two elevators was broken for at least a day. Because of our schedule we could not use any amenities provided by additional $25 fee, which over duration of the stay made overall stay 10% more expensive than advertised on Expedia. The transit card ( part of fee benefit) was invalid. Beds were comfortable, overall it did the job, would have been fine for a lesser hotel at lower price, but not a typical Marriott experience.
• Verified traveler (6/5): - Nice hotel, courteous staff, great location, but ridiculous you had to pay for parking.
• Anita (8/5): - Nice area, convenient parking
• michael (8/5): - I really liked the room. The staff was friendly and the breakfast was great. It’s super expensive to stay there, parking is $45 a night and there is no overhead light in the main bedroom so if you want to see what’s inside your bag for example you have to move to the entry hall way. The shower was awesome except for a dangerously slippery floor which I was surprised about. My room was on the trolly line outside but I am hard of hearing so it did not bother me at all.
• Leah (8/5): Great Location, Great Stay! - Room was nice and modern, very clean. Front desk was very nice and helpful (Brandon, maybe?) The location was great, quiet but active neighborhood and super convenient to the green line train @ Cleveland Circle. The refrigerator was not very cold (slightly chilly at the very best) and the mattress was a little too hard….but these were minor issues and no big deal.
• Vanessa (10/5): - 🙏 Staff = Excellent 🙏
• carl (10/5): - It was great
• Lynn (10/5): - Lovely, boutique hotel in a wonderful neighborhood. There are seversl dining options nearby. Yes, the T runs right behind the building but it was not really noisy, just a whosh and its gone. My room was the closest, a corner room with 3 windows. Didn't notice it during the night. While I understand parking in Boston is at a premium, I felt that $45 a night was a bit much. I would stay again.
• Heather (4/5): Far too expensive for what was offered. Staff poor I ordered a taxi which they were unable to get, but did not let me kn - Fine No problem
• Nicholas (6/5): Too Hot - Very frustrating that the AC did not run properly. Impossible to keep fan going and we were warm both nights. Also frustrating to not have bathroom door to close. Those sliding doors are not making anyone happy....
• Myriam (10/5): - Location near BC Clean
• Laurence (4/5): Poor cleanliness and no a la carte breakfast. - The room was just marginally clean, but the worst was in the morning about 7:30 I wanted breakfast and the only thing they had was a buffet which I did not want ...To much food...
• Janeth (6/5): - It was great !
• Cindy (10/5): - Great place - very clean
• Patrick (10/5): - It was fantastic. I was a little confused the direct adventure thing. Great bed and shower. Amazing location.
• Yocaira (10/5): - Very clean and courteous staff
• Tanya (10/5): - Walking distance to BC, well maintained, friendly , nice area.
• Graciela (10/5): - Everything was super clean!
• Verified traveler (6/5): Clean, modern, but... - Modern, clean hotel. Beds are hard. Walls are thin so noisy rooms. They charge a $25/day resort fee and you get $25/day in restaurant credits. Restaurant = poor. Cleveland Circle has seen better days. About a 25 minute walk to Boston College.
• Anita (8/5): - convenient parking, nice area
• Alicja (8/5): - Nice people
• Wendy (6/5): - We stayed here for one night to be close to Boston hospitals because I had an early surgery. Because of this, we didn’t get a chance to do much shopping, exploring the area, or dining. We did appreciate the easy on-site parking, but the elevators smelled strongly of marijuana and the room/floor was so hot that I didn’t fully dress in all the layers I had until we got down to the lobby. The hotel itself was very nice but I wouldn’t recommend it if stay here again.
• Christine (10/5): - Ask for a noise machine and you will sleep like a babe!
• Hong (10/5): - Nice and clean
• Nicholas (10/5): - Perfect hotel for a quick stay in good location
• Michelle (10/5): Exceptional -
• Constance (10/5): - Excellent
• Autumn (10/5): - Everything was great in my room! It was very clean and roomy. Loved the benches to put your bags. The desk was super helpful. Only complaint and it was not in my room...in another room of our party there was no hot water.
• Viviana (10/5): - Super clean, comfortable, spacious rooms. Very good coffee :-)
• Christina (10/5): The hotel was very clean and comfortable. The staff was very helpful. -
• Donna (8/5): - All in all, a nice stay. The hotel was clean and the staff was friendly and helpful HOWEVER the parking lot was too small and after the show we went to let out late, no parking was available. The staff did resolve this problem by allowing us to park in the loading zone which was super nice. I would have given the hotel a 5 but for the lack of parking. Thanks staff for helping out.
• Heather (10/5): - Super friendly front desk staff. Hotel was quiet for the most part except for a dog above us that barked a lot. Location super convenient to all our destinations for the weekend.
• Brigid (10/5): Exceptional -
• N2910VDlorin (4/5): Do Like the Sound of Trains? - Unless you like the sound of trains rumbling past your windows, do not stay on the even number side rooms. The corner room I was given had windows on 2 walls for double the rumble. The bed was lumpy, hard and uneven. Poor lighting in the room and paper thin walls. They were out of bottled water and were waiting on a shipment. Hmm. You’d think the place was located in the middle of the desert and not Boston. It was clean, mostly maintained (that bed though) and the staff were friendly. Could probably use some better management. I didn’t get to try the workout room. Too tired from the train serenading me into the night and early morning below my window. Breakfast was $19. I passed. Feel the property was over priced.
• Dawn (10/5): - We had a great stay.
• Linus (10/5): - Early check-in was a huge help
• xavierdK3817EM (2/5): blatant attempt to defraud - I stayed at this hotel from April 5 to 12, 2025. The stay, including breakfast, was paid in advance by my employer. Upon checking out - after 6 days and nights in a cold room - I was confirmed that there were no additional charges. Once back in Belgium, it turned out that $59.11 had been charged to my credit card. Only after my second e-mail - threatening to dispute the deduction through the credit card company - did I receive a reply that breakfast was indeed included and the amount would be refunded. This explanation made no sense at all as the cost for 6 breakfasts is much higher than $59.11. Due to the exchange fee, I obviously lost money. With my colleague they had also wrongly charged fees. This hotel is totally unreliable and apparently trying to extort money. To be avoided and if you have no other choice, check your credit card statements thoroughly! Never again! Evidence has been saved and is available ...
• Van (7/5): Good -
• Bethany (10/5): - Courteous staff, great location, clean and comfortable room.
• Barbara (10/5): - Always amazing

Photos