Memory Hotel

Location: 25 Nguyen Thai Hoc - Hoan Kiem, Hanoi, vn

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:30 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Nightclub
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Evening entertainment
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Pub crawls
• Supervised childcare/activities
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Bicycle-friendly property
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Triple Room

  2 Twin Beds

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 25-inch TV

  Food & Drink - Electric kettle and room service (limited hours)

  Sleep - Blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and towels

  Practical - Laptop workspace and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Private bathroom
  • Slippers
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Laptop-friendly workspace
  • Child-size slippers

• Family Room

  Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room offers a TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Budget Double Or Twin Room

  Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin/double room has parquet floors, a seating area with a TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Deluxe Single Room

  Equipped with air conditioning and a fan, rooms also come with a seating area and an en suite bathroom. They feature cable TV, a minibar and a wardrobe. A telephone is included. Rooms are fitted with a single bed.

  Max Occupancy: 2 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Computer
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Or Twin Room

  Equipped with air conditioning and a fan, rooms also come with a seating area and an en suite bathroom. They feature cable TV, a minibar and a wardrobe. A telephone is included. Rooms come with a balcony offering street views. They accommodate 2 guests.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Computer
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Baby safety gates
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Zack (10/5): - Very nice and clean for a very good price given the area. Super close to where everything is at including restraunts, spas, and landmarks. The staff is super friendly and helpful. Highly recommend
• Justin (6/5): - We used this hotel for its cheap price just to dump our bags and relax until our overnight train. Perfect location for train street ,eateries and railway station. Room is very basic, but clean. Staff were accomodating.
• Liudmila (9/5): Superb - Very good to spend time before airport. Great value for money
• Ronald (5/5): Passable -
• Maurício (9/5): I really liked it - The staff is really friendly available to help. It was hard to sleep because some other guests were really loud.
• Serdal (5/5): Passable - Staff is very friendly I stayed 2 nights and I couldn't sleep becoz very noise becoz it was train station.
• Pekka (8/5): Good and affordable next to the Train Street. - Right next to the Train Street. Comfy bed, working communication via WhatsApp. Checkin only until 2330.
• Jonathan (6/5): - Lit pas très confortable et l’air climatisé ne fonctionne pas.
• Katherine (6/5): Okay for a few hours - We just needed a place to shower before the night train. Booked 5 minutes before arrival and the man working there was nice. Room was extremely dated and smelled of mold and must. Towels are old. Walls are dirty. Only used the room for shower and storing our bags.
• Alom (4/5): Disappointing -
• Kamil (8/5): Good place. We loved it! - I like the best possible location of this hotel. It was possible to extend for one night longer. Owner was very comunicative. He is positive person. Small staircase, didn't feel safe when walking.
• Andrei (7/5): Good -
• Edellaine (10/5): Exceptional -
• Krisjan (7/5): Good -
• Stanislav (8/5): Very good - Good value. Clean. Stairs to the top floor.
• Anthony (5/5): Passable - owner is friendly property and facilities are outdated. Mold smell in lobby, stairs and room. its totally overpriced
• Kongerslev (7/5): Good - Good value for money - great location Very noisy at night
• HIROKI (6/5): - The man at the front desk didn't seem to understand English and thought I was a random customer. The hair dryer was broken and didn't work. The facilities are old, but that's what you'd expect for the price.
• Mateo (10/5): Excellent for the price - Obviously, given the price point it is hardly going to be the Ritz-Carlton. However, we were very happy to find that all the basics were covered: - Clean, freshly made beds - Clean, en-suite bathroom and shower - All appliances working (TV, fridge, AC), although the AC was a bit loud. The location is great, there's a laundry place just round the corner and plenty of places to eat. Ideal for a short stay or (as we used it) for a nap and a shower before a late-night flight.
• Hafiza (6/5): Value for money stay - the difficulty was about the communication and explanation, thought we relied on translation Vietnamese. that problem we faced everywhere.
• Gopi (4/5): Disappointing -
• Anna (10/5): Overall good place to stay in the heart of Hanoi for few days. - Location, clean room Charge for laundry (50.000 VND for 1,5kg), they returned to me clothes after few hours - wet, with stains and not cleaned at all. Looks like they just applied a bit of water with softener on it and dried a bit.
• Silvia (8/5): Really good value for the price - The location was amazing! I got sick during my stay in Hanoi so we spent a lot of time in the room; it was pretty comfortable. The staff were very kind too. We enjoyed our stay!
• Hein (5/5): Passable -
• Clive (7/5): Good value city centre hotel. - Good sized room. Air con effective. Friendly and helpful staff. Central location. Located on a noisy road, rooms at rear likely to be quieter.
• Taylor (8/5): Very good -
• Alina (6/5): Pleasant - It was noisy at night. I heard trains and bikes(
• Ajil (5/5): Passable -
• Ewa (8/5): Very good -
• David (5/5): Not hygienic... - Good area close to the Old Quarter and Museums and train station. The place is not clean. Hairs on the bed. Dirty bed sheets. Lots of dust on surfaces in the room and bathroom was not cleaned as well. At night you hear cars in the street and small noises from neighboring rooms.
• Chloe (7/5): You get what you pay for - quiet hotel, near train station - Clean room for a good price. Air conditioning works and I felt safe. The owners lent me an umbrella when it was raining. Quiet place away from the centre chaos of the old quarter but close enough that you could walk in and be in the centre in 10 minutes. Not far from the train station and the public bus number 86 from the airport drops you off not far from the train station so I was able to walk to the hotel. I was a bit disappointed that there was no food available at the hotel (purely because it was advertised on booking.com and I wanted to use this option). Had I known in advance the restaurant was not operational I could have made an informed decision on whether to stay or not. However this wasn't a problem because there are plenty of places nearby where you can eat.
• Tengku (8/5): Very good - Close to Hanoi Train Station, only 10 minutes walk. I stay here to catch early train to Ninh Binh at 6am, easy check out at 5am 👌
• Anastasiia (8/5): Very good - Great location, friendly staff the bed was quite hard and bad wifi
• Francisco (8/5): Very good - The place has very good location. The room is big so you have very comfortable. The bad is not very comfortable.
• နှင့်လူထုအကျိုးပြု (5/5): Passable - The people were friendly and helpful. Big room and Good location and good price altough.. Its not the same as in the picture exactly, also it was very hard to go in and out at night due to the securities were sleeping at front of the door. The sink is broken, the light is not very nice and dirty.
• Zdenek (10/5): Good value in the center - Excellent location in the center, close to the train station. Nice and clean rooms. Comfortable beds. helpful staff and good internet. Very good value for the price.
• C (8/5): Very good - Very friendly staff, great location, good price for what you get :)
• Van (8/5): Good room with reasonable price - The room is good at a reasonable price. The Memory Hotel is near Hanoi Railway Station and it is convenient for those traveling by train. The staff is very friendly and helpful. I borrowed a desk lamp for reading and they gave me one immediately. The toilet is clean and it has a fancy lighted mirror. The wifi signal is weak and it's a little bit hard to work if your business works need to access the internet. The Hotel is located in Hanoi Old Quarter, so the TV is kind of old fashion ^^ but it's still good. You can hear the noise from the traffic outside and that's ok fine for a short stay period. The room is a bit small but for the price it is ok.
• Sara (5/5): checked out after one night as dirty - The location is near the old town and just minutes from train street. If cleaned could have been a nice stay the room was dirty, as it was never cleaned from people who check out. They changed the sheets for us when we complained, but the bathroom as well wasn’t cleaned and full of hair from previous guests.
• Aidan (8/5): good value accomodation, convenient for onward travel (train/airport) - very convenient for train station or airport, simple and comfortable accommodation, helpful and kind staff, no complaints!
• Huy (8/5): great for such price - Location is great Nearby Hanoi foods street The owner and staffs are all friendly need to upgrade room facilities
• James (10/5): Exceptional -
• Harris (8/5): Very good -
• Portia (10/5): Great . Excellent customer service - Excellent staff customer service all great Nothing I highly recommend this memory hotel excellent Customer service nice location . Affordable price..
• Ganjana (7/5): Cute little retro hotel in a centre of old Hanoi, - Practical retro interior , a bit noisy Traffic noise
• Annwen (7/5): Good - Good location for catching the early morning train. Traffic noise and over priced
• Philipp (5/5): Passable -
• Alicia (1/5): Expensive triple room, with the window broken - They kept the luggages for few hours after checkin. The window was broken, It was very cold inside the room. We had to ask two times for blankets, the temporary bed had the bed sheet dirty, It was tiny and without duvet. The room was so small for the price we paid, when we check out the recepcionist asked us if we had left all the blankets in the room. He insinuated if we had taken them. We are so disappointed, as we were traveling in Vietnam for one month, this hotel was more expensive than the others and we were frozen in the room.
• Innokenty24 (7/5): Good - Good location and stuff Not clean, old building, cold
• Catherine (8/5): Very good - Good location, easy walk to old town, but handy to catch the airport bus from the railwaystation, which is why we chose it. Perfect for a one night stay.
• Shannon (2/5): Wouldn’t go back. - Pros: Location is okay, quite close to the train street. Had a kettle (but no tea or coffee) Cons: Bed was very hard and felt all the springs in my back. Window didn’t close and make the street even noisier No soundproofing, can hear everyone downstairs and walking up the stairs. Shower drain was blocked and the wet room filled with water. Bottles of water wasn’t free like every other hotel.
• Vikky (8/5): Very good -
• Ms. (8/5): Very good -
• Nhi (8/5): Comfortable - - Good location ( near the food center, just walk across the street) - Good services - Comfortable with room facilities - Suitable for 1 night stay - Facilities quite old - The bathroom sometimes has smell
• Mariorodriguez (7/5): OK for a short stay in central Hanoi - Central location. Clean. Big comfortable bed. The fridge. Close to the food stalls, railway station and major attractions in Hanoi. Outdated decoration. Overall good for a short budget stay but not for longer.
• Thien (8/5): Very good -
• Tran (6/5): Pleasant - Good Location Tô small for 3.
• Lawrence (10/5): Exceptional - great owners, locked our bikes up which is very thoughtful. great location and clean room
• Pipasa (7/5): Good - Location is great. Small room and water is chargable.
• Aey (8/5): Very good - owner is very nice
• Karle (7/5): Good - Location Cleanliness
• Maria (10/5): staff very helpful, room good for stopover connecting flights - staff very friendly and willing to help with any tour bookings and airport taxis good location to all the historical sites. manager helped me sort out my flight bookings etc. hotel good price and value for money No window in room but I was ok with that as it was only a stopover for two nights
• Shima (7/5): Good - Great location. Quiet room. They also arranged transportation to airport with a fair price A lot of insects everywhere in the room. Cleanliness could generally improve, specially in the bathroom. No room service during my 5 nights of staying there
• JUNGBIN (8/5): 가격 대비 적당한 호텔 - 객실이 전반적으로 개끗하진 않고 겨울이라 약간 추웠다는 느낌을 받았지만 가격을 생각하면 그럭저럭 괜찮은 호텔이었습니다. 하노이 구시가와 다소 거리가 있다는 점은 아쉬웠습니다.
• TAN (6/5): - The hotel is very old & dated. We check-in for few hours while waiting for our night train to Lao Cai, Sapa. 10mins walk to Hanoi Railway_Station B (for North-border route) located at Tran Quy Cap Street.
• Verified traveler (8/5): - Value for money.
• Verified traveler (6/5): - L'accueil est chaleureux, la chambre est légèrement équipée, la clim disfonctionne
• Verified traveler (8/5): - Hotel in posizione perfetta, a metà strada tra il centro, la stazione dei treni e il mausoleo. Migliorabile la pulizia.
• Verified traveler (6/5): - 家族で経営してるかのような小さめのホテル。 ハノイ駅、ホアンキエム湖、ホアロー収容所が徒歩圏内にありロケーションは良い。反面、通りを走る車のホーンは煩いが、近くに食堂街があり食事にも困らない。 夜中はホテル入口ドアに鍵が掛かり、出入りするにはロビーで仮眠中の従業員を起こして開けてもらう必要があり気が引ける。 エレベーターは無く階段のみ。 浴室に換気扇はなく窓には網戸が付いてないので、シャワー使用時に窓を開けると蚊サイズの虫が２、３匹入って来る。手洗い用の液体石鹸はあったが、シャンプーやボディーソープの備え付けはない。 たまたま泊まった部屋だけだったのも知れないが、シャワーを使おうとしても水しか出ず、お湯と水の配管が左右逆である事に気付くまで時間が掛かった。 4つ星5つ星を定宿としてる人には厳しいだろうが、2つ星3つ星で探してる人なら我慢できるレベル。 従業員の態度は良く、その点での不満はない。
• Verified traveler (8/5): - 安く済ませるにはいいホテルでした。きれいというほどでもないですが不潔感も無いです。1回分の袋入りシャンプー、ハンドソープ、歯ブラシ・歯磨き粉、髪ぐし、ドライヤーがついています。バスタオルとハンドタオルもあります。ひげ剃りはついていません。コップはありますが水垢がついていたので気になる方は持参するといいかもしれません。 付近には食堂街があり朝はそこで済ますこともできます。ホテル前には歩道がありませんので歩くときは注意が必要です。 スタッフは親切な方でした。空港へのタクシー送迎も手配してくれますので利用すると便利です。
• Habeo (10/5): - Friendly staff, good price and good location. Will stay again
• Mathew (10/5): Close to historic lake - Great place to stay close to everything in OldTown Hanoi
• Verified traveler (10/5): - Very nice
• Verified traveler (8/5): - Good value for money and good location.
• Verified traveler (10/5): Very nice staff very clean place,nice and quiet - I really liked this place.great wifi,nice hot showers and super location

Photos