Golden Diamond Hotel

Location: 10 Đường Trần Nhật Duật, Hanoi, vn

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Allergy-free room
• Public transport tickets
• Baby safety gates
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Cooking class
• ATM/banking
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Room

  The fireplace is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room features air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Quadruple Room

  Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Double Room

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room features air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Twin Room with View

  Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and a wardrobe. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Triple Room

  This triple room offers a fireplace. Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The triple room provides air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Dave (8/5): - Location was good 47 steps and no lift.
• Mohamad Sukri (2/5): Worst hospitality ever, do not stay here - I think the location wise is its nearby to the old quarter where you can just walk to the center area to get food, massage and drink. The staff so rude, she dint care about anything, the beds is smelly you can tell the bed sheet and pillow is not change to the new one, can smell someone sweat, no lift, the water pressure is not strong, this experience staying here add to the nightmare to this trip.
• Aung Kyaw (4/5): Disappointed - Nothing. The altitude of receptionist is bad. The hotel is in the narrow alley . I went in first to make sure without my luggage’s. she said “will you pay now?” I said let me take my luggage.”But she replied with very inpatient face that she had to leave now. The only time she is nice to us is when her boyfriend visit. The room is large ,but bedsheets smell of mold,toilet water pressure too low. I will never come back again to it.
• Rico (1/5): -
• Andrea (4/5): -
• Lauren (8/5): Great location, comfy beds and staff was friendly - Great location short walk to the centre and beer street. We was given 2 double beds both super comfy and bathroom facilities were good There was the odd stain on the towels n bed when we arrived
• nil (1/5): - Ubicacio No hem pogut dormir per soroll
• Amandine (1/5): -
• Kai (1/5): Shit - Nothing Everything
• Malwina (10/5): -
• Jesica Florencia (2/5): No es lo que muestran en las imágenes - El aire acondicionado, la nevera y la ubicación. La suciedad, las imágenes no correspondían con la estancia, y el personal nocturno. Quisimos pagar la estancia y el hombre de seguridad nos amenazó con la policía cuando ellos no tenías cambio para devolvernos el pago. Queríamos pagar pero él no podía cobrarnos entonces nos amenazó con ello. Súper desagradable- sucio y no es el hotel de las fotos.
• Emeline (1/5): - Comment vous expliquer en si peu de mots, absolument rien n’était bien. A fuir absolument Très mal situé, sur la grande route très bruyante Chambre sale, rideau cassé, draps tachés La salle de bain n’a pas dû être nettoyée depuis très longtemps, il y avait des toiles d’araignées dans l’encadrement de la porte, sol de la douche dégoûtant. Passez votre chemin et gardez votre argent
• Danielle (1/5): - N/A Incredibly dirty, mould, no windows not at all like photos.
• Dung (9/5): Ik ben tervreden als klant! Aanrader! -
• Vanessa (5/5): Bon pour un dépannage d’une nuit - Rien Chambre sans vue extérieur, équipement vétuste
• Harry (9/5): Comfortable stay close to old quarter. - Comfortable beds, close to old quarter, great for if you are arriving late at night on a bus as they have 24 hour reception. Some minor repairs needed in the room but nothing that impacted my stay.
• Minh Trung (3/5): Nhận phòng không đúng lúc đặc phòng trên Booking - Tiện đi lại Không
• Sherry Ann (3/5): - Loaction The room is very basic. The bedsheet seems to be dirty.. No room facilities. The bed is hard. No dim light. Its either No light or bright light. Toilet is blocked.
• Ela (8/5): -
• Nguyễn Hoàng Vân (6/5): -
• Fernando (1/5): con la mala atencion de la joven en la recepcion y el mal aspecto de la entrada no queria quedarme y dificultad oaraxsub - The location The facade has no sign indicating the hotel, the photos are not of the actual lobby, there is no elevator, the staff is rude, and they don't provide information.
• Jonathan (5/5): -
• Anne-Sophie (10/5): - Very kind staff! They helped me change and extend my booking several times. Rooms are great for the money and the location is perfect.
• Alba María (1/5): Horrible - La habitación olia a humedad, el señor del alojamiento nos dijo que no tenia cambio cuando le pagamos y que nos haria un paypal con el cambio el cual nunca llegó, frente al hotel estaba todo lleno de basura. Las sabanas y mobiliario de la cama estaban sucias
• Liliana (3/5): - Nu e nimic din ce se vede în poze
• Torben (7/5): -
• wang (10/5): - 地理位置很好 楼下有超市 以及吃饭的地方 员工热情 这个价格性价比很高
• wang (10/5): - 地理位置很好 楼下有超市 以及吃饭的地方 员工热情 这个价格性价比很高
• Lucette (1/5): Futée tout simplement malheureusement je n’ai pas fait de photo - Rien juste l’emplacement Insalubres Zéro nettoyage La tv ne fonctionne pas La wifi ne fonctionne pas Drap housse immonde ainsi que la couette Préservatifs sous le lit Matelas taché de sang Fuyez tout simplement
• Milla (8/5): -
• Lucette (1/5): A fuir tout simplement - Juste l’emplacement Pas d’eau chaude Douche rempli de moisissures Une seule serviette pour deux
• Alexandre (8/5): -
• Cintia (8/5): Muy bien en relación calidad precio. - Está muy bien ubicado. La habitación es grande y comlda. Está muy bien en relación calidad -precio.
• Justina (3/5): - hab den Eingang zu erst nicht gefunden da du vom hintereingang kommst. Hatte das Deluxe Zimmer und das Bad ist nicht im Zimmer du musst aus dem Flur und dann ins Bad wo eigentlich nur ich zugang hatte doch als ich vom Nachtmarkt kam war es komplett dreckig. Bett ist nicht bezogen nur ein dünnes Leintuch aber kein Kopfkissen oder Bettdeckenbezug. Es ist sehr kalt und die Heizung ging nicht zudem hast du zwar ein Fenster im Zimmer jedoch öffnest du es in die Richtung Rezeption und nicht für frische Luft. Es ist unglaublich laut würde es nicht weiterempfehlen
• Meca (5/5): -
• Lorna (7/5): Location is good and the beds too. But the receptionist doesn’t want to be bothered in the evening.. - There were 3 beds in a big room & it’s comfy. The receptionist in the evening always sleeps whenever we see her. Vietnam’s hostels are really different.
• KHANH THI MAI (8/5): -
• STANLEY (2/5): - Bed was ok Washroom outside room halls dirty Door glass broken
• Tuấn (8/5): -
• MIYU (3/5): 絶対に止まらないで欲しい - 市内でアクセスは良かった まず、予約してた部屋が用意されてなかった事に不信感を覚え、片っ端しから違うサイトの口コミを見たら、過去にも同じような理由やいろんな理由でホテルと揉めている口コミを見て、1日だけ泊まって、次の日からは違うホテルを予約して移動した。絶対にここのホテルに泊まらないで欲しい。若い女性の態度が本当に悪かった。Wi-Fiも繋がりが良くない。シャワーのお湯は水に近くて凄く寒かった。
• Gabriel (9/5): -
• Sparsh (6/5): -
• Othmar (1/5): Kurzfristige Stornierung durch Anbieter - Während unseres Fluges von Europa nach Hanoi erhielten wir die Nachricht, dass das gebuchte Zimmer nicht verfügbar ist - angeblich wegen Wanzenbefall. Wir sollen uns ein anderes Hotel suchen. Es war unangenehm mit dem ganzen Gepäck und Kind vor Ort eine neue Unterkunft zu suchen.
• Andrea (10/5): Modern and amazing room at cheap price! - Location near the center, beautiful room with a normal shower and very cheap. (You can also book some trips with Peter!)
• Satheesh (6/5): -
• 実 (3/5): - 予約をしているにも、拘らずされていないと言い張り、予約の確認もしない。大声で怒り出す。　英語が全く理解できない人がフロント係をしている。 他の人に変わり、調べてもらいやっと納得してもらう。 止めた方がいいです。
• Alexandre (7/5): -
• JIRI.NOVOTNY (1/5): - Horší hotel jsem snad nezažil. Pokoj byl zanedbaný (loupající se zdi, trčící dráty) a koupelna s rozbitou sprchou byla plná vodního kamene. Pokud se chcete vyspat, zapomeňte na to – v budově je noční klub a hlasitá hudba hraje do pěti do rána. Jediným pozitivem je lokalita v centru, která ale absolutně nevyváží ten děs uvnitř. Rozhodně nedoporučuji. 🤮
• Verawati (7/5): -
• tim (8/5): Nice Stay - Great location, rooms clean and functional.
• Lionel (7/5): - L'emplacement, près du quartier historique. Manque de rangement,porte manteau néant.
• Kyan (5/5): - Good location and it was good for a one night stop over. Seems we were lucky with our room compared to other reviews/rooms. Didnt use air-conditioning as it wasn't needed. No window in room Next to a nightclub so bring earplugs
• Matouš (4/5): -
• Thomas (1/5): -
• Benjamin (7/5): Enjoyable - The room was good and clean. the shower was hot and good pressure and for the price it was very good. And it was right next to an ATM. Our bed was slightly broken in the middle by our heads but it didn’t affect our sleep at all. The location was along a main busy road so if you have trouble sleeping then maybe not ideal for you but could be the issue anywhere in Hanoi as they love to use their horns for about everything.
• Andrew (10/5): - It's fine for the price Nothing
• Neus (8/5): -
• Erica (8/5): Buena ubicación y limpio - Muy buena ubicación. Muy limpio y cómodo. Esta al lado de un club pero no tuvimos problema de ruido.
• Dennis (5/5): Centrally located. Friendly staff! Not much more! - Centrally located Extremely small room. Lights were not working! They were later fixed
• Lucia (4/5): -
• Rodolfo Javier (7/5): -
• Sarıtarla (7/5): -
• Mikel (2/5): - Made me leave after payment for not having my physical passport on me, despite seeing a picture and having a flight booked the next day.
• Jake (9/5): -
• Cristina (7/5): - Molt ben situat, dins de l’Old Quarter, fet que fa que tingui un encant especial. L’entrada de l’hotel és una mica curiosa que sembla que dona inseguretat, però un cop dins les instal·lacions i habitacions son molt correctes. A l’allotjament marca que hi ha terrassa, son balconets (sense llum excepte el de la 4rta planta) El tracte del personal en ocasions era inadequat.
• Christine (2/5): Review - Location Facilities and hotel itself
• Viet Anh (3/5): -
• Ashwani (10/5): -
• Hassan (10/5): - Big room cozy room and bathroom, clean and good location. Kind staff.
• Davide (8/5): -
• riccardo (1/5): - Avevo prenotato la camera Deluxe ma mi hanno spostato nella King ...la mia prenotazione quindi non rispettava le foto. Il bagno era fuori dalla stanza, non c'era l'asciuga capelli, bidet e guardaroba. Veramente deluso
• Minh Tâm (2/5): - Ồn ào. phòng có mùi hôi Không có toilét trong phòng
• Riccardo (1/5): Non lo consoglio a nessuno, cercate altro. - Assolutamente niente Ho avuto un problema con la mia prenotazione prima di arrivare in struttura e per due giorni ho provato a contattarli per chiedere se fosse possibile annullare gratuitamente ma non ho mai ricevuto risposta e hanno scalato i soldi dal mio conto. Non sarebbe stato un problema se mi avessero risposto e mi avessero detto che non era possibile, ma il fatto di ignorarmi completamente non rispecchia professionalità.
• Noa Liv (5/5): - Skummelt sted generelt. Beskidte lagner, spøjs placering, ved siden af en “klub”? Brugte ikke særlig meget tid her.
• Trung (3/5): - Mỗi bạn nhân viên trẻ là nhiệt tình và nói chuyện dễ nghe Phòng thì không sạch sẽ có dấu của người trước dùng vào phòng thì toàn mùi thuốc tẩy cảm thấy chống mặt buồn nôn điều hòa thì kêu to như máy gì
• Cajsa (4/5): - Bra läge och hade AC och kyl Mycket mygg, halvtrevlig personal som inte kunde engelska
• Anna (9/5): Experiencia buena por precio barato - Muy barato y correcto en las instalaciones y comodidades No tenía ascensor
• Rico (10/5): -
• combescot (2/5): - L emplacement La jeune fille était audieuse à l accueil et à changer son prix du taxi pour nous faire payer plus chers par contre la dame un peu plus âgé était très gentille il a fallu téléphoner pour avoir quelqu un car il y a jamais personne à l accueil il y a pas les draps du dessus.
• Louis (3/5): - The localisation Lot of stuff was broken, it wasn’t clean and the bathroom was out side of the room in front of the reception
• REBECCA EMMA (8/5): -
• Anaïs (7/5): -
• Gregor (8/5): -
• Murugan (8/5): -
• Sahar (1/5): -
• Michael (9/5): - Very easy final stopover night before long trip home. Great central location too
• Sonia (1/5): - Robar descaradamente
• alvaro (5/5): -
• Nicole (3/5): You get what you pay for I guess but I would not be coming back to stay here - Check in was 24/7 and air con in room was pretty good When we checked in there was no elevator had to carry our 25kg suitcases up 5 flights of really steep stairs with no help! In the room the fridge didn’t work there was no tea or coffee but there was a kettle. Felt really uncomfortable and so many flies in the room it felt like it wasn’t properly cleaned before we checked in sheets were stained. The area around the hotel was most definitely not a spot for tourists.
• Vu (6/5): -
• Hưng (1/5): -
• Nhung (5/5): Quá tệ - Phòng quá nhiều muỗi , bụi bặm Không có dọn phòng hàng ngày mọi cái thiếu thốn , đi thang bộ lên tầng 4 book phòng to giường cỡ king mà lại cho phòng bé tí và giường bé ! Muỗi thì bu khắp nơi
• Kalhan (5/5): Looked like an abandoned hotel - Room is spacious. Hot water is working.Rooms looks good for the price.But Nothing else good to say. I spent only few hours while waiting for the night bus. Very unusual empty place. Only one person to look after the pla ce and he is not professional. When he gave me the room key, lobby was in dark. I felt unsafe and scary and luckily I spent only few hours. It looked like abandoned place. Worst thing is there were cockroaches. Bed sheets looked clean but may be noone spent there for a long time. This is not a good place ro stay at least a one night.
• Jett (4/5): -
• Edciel (10/5): -
• Phong (8/5): - Room is big enough and clean
• Tâm (10/5): - Quản lí nhiệt tình Vị trí không dễ tìm
• Claudia (6/5): Falta limpieza - Ubicación . Ya que solo usamos la habitación para dejar las mochilas y no tener que cargarlas hasta las 11 que es cuando teníamos elbus Mosquitos y bolsas de basura en la puerta llenas de hormigas en falta de limpieza
• Cyrielle (4/5): Bon emplacement dommage - L’emplacement génial ! Et le personnel très gentil Il y avais des scolopendres dans les prises à côté du lit. Le sol ainsi que les draps n’ont jamais été nettoyer au cours de notre séjour d’une semaine. Les poubelles pas changé. Les équipants étaient vieux et mal entretenus comme la douche. Un de nos lits avec les lattes cassés. Il n’y avais pas de fenêtre malgré une chambre proposer avec « vue », nous n’avons pas vu une seule lueurs du jour. Pas d’insonorisation nous entendons tout ce qui se passe dans l’hôtel la nuit et la musique de la boîte d’à côté.
• Ryan (1/5): Incompetentes. - Ubicación, comodidad. El de la recepción es un incompetente, me hace cancelar una reserva de las dos que hice para no dar explicaciones a Booking, me da una habitación más grande que la que pedí con algunos desperfectos, y ni me la cambia al día siguiente. Y me hace pagar más por la estancia cuando dijo que tenía el mismo precio. Luego se quejan de los feedback pues lógicamente les pongo un 1. La habitación está limpia, cómoda y tiene buena ubicación.

Photos