Hotel Villa Cipressi, by R Collection Hotels

Location: Via IV Novembre 18, Varenna, it

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:30 PM - 08:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Free beach shuttle
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Outdoor furniture
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free beach shuttle
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Hosted evening meal (reserve)
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Premium Room, Lake View

  1 Queen Bed

  269-sq-foot room with lake views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)

  Sleep - Premium bedding and bed sheets

  Bathroom - Shower, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bedsheets provided

• Deluxe Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a TV, a private entrance, a mini-bar, a wardrobe as well as lake views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Suite Garden Lake View With Private Garden

  1 Queen Bed

  431-sq-foot soundproofed room with lake and garden views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bedsheets provided

• Double Room

  This spacious room is provided with a cooling fan, parquet floors, and a satellite TV. Private bathroom is equipped with free toiletries and a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Suite with Lake View

  Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite has parquet floors, a seating area with a TV, a mini-bar, a wardrobe as well as lake views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• Junior Suite

  Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite features parquet floors, a seating area with a TV, a mini-bar, a wardrobe as well as lake views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

• King Room with Lake View

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a TV, a private entrance, a mini-bar, a wardrobe as well as lake views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap

Guest Reviews

• Matheus (10/5): -
• 黃 (10/5): -
• Bénédicte (10/5): Idéal pour découvrir les plus beaux villages du lac de Côme. - Emplacement parfait, jardin somptueux, personnel très attentif.
• Kirstie Lount (9/5): Very enjoyable stay! - Lovely spacious room, with a good shower room. Everything we needed, plus some complimentary champagne and other treats. The view from the windows was amazing! The bed was comfortable. Breakfast was good with lots of choices. Staff were extremely friendly and helpful.
• Eric (7/5): Un pe décevant - Le cadre, l’emplacement, le personnel La chambre deluxe qui n’a de luxe que le nom. Petite (très)
• Sabrina (9/5): Wonderful - The views, the gardens and the access to these when no public were around is definitely the bonus! Room very basic and old for the price with a very small window for the lake views.
• Bjørg Kristin (10/5): -
• Alexis (9/5): -
• Jaime (4/5): La puerta al infierno - Buen desayuno, bonita vista y emplazamiento del hotel La pieza que nos tocó no responde al standar de un hotel 4 estrellas. Además, se inundó la pieza con el agua de la ducha, estaba tapado el desagüe. Poca respuesta del personal del hotel en solucionar la molestia. Hotel vende ticket para que los turistas conozcan al jardín, mal diseñado, molesta en el acceso al hotel y a los pasajeros.
• sandra (10/5): Underbart hotell, fantastiskt! - Alla som jobbar där är så välkomnade och vi kände oss verkligen sedda och så otroligt trevligt bemötta under hela vår vistelse! Interiörer och exteriörer är fantastiska, så vackert och helt underbart!
• Kyoung (9/5): -
• Lynsey (6/5): Beautiful location, but expensive and lack of value for money - The location and the gardens. Given the cost per night, rooms are quite small and the overall facilities could do with a refurb. We didn’t feel the stay matched the cost. There is zero atmosphere throughout the hotel. We were told it was fully booked but the bar and restaurant area were empty in the evenings.
• Sanja (10/5): -
• Paolo (10/5): -
• Anonio (10/5): -
• Miran (10/5): -
• Martin (10/5): -
• Meg (9/5): -
• Leandro (9/5): -
• Slaheddine (9/5): -
• Renee (8/5): -
• Betty (2/5): - We reserved an expensive room with a full view of the lake and over the garden. The first day they had the garden partially closed for a wedding that had music so loud we had to move to another room that had only a small view of the lake and no charm at all. Not even window shades. The second day they again closed part of the garden for a wedding and the music was even louder. We got very little sleep and are very angry. They offered a 10% discount. I would like at least a 50% refund.
• Carlos Gustavo (10/5): -
• FLORA (3/5): Disappointing - The property is in a beautiful location When we arrived we were told that all the terraces were closed to guests for a wedding for the entire day. This is the only outdoor space in the hotel. We were very disappointed as this was the reason we booked and to be told there would be no access and that there were no terraces at all felt like a rip off as a visit to Lake Como is very much about relaxing and enjoying a beautiful atmosphere. Instead we had to go to town and sit in crowded areas to enjoy the views. We also felt that the rooms were not very nice given the status of the hotel. The wedding party was extremely loud until 11pm.
• Karel (7/5): -
• Jean (7/5): Varenna is charming but mobbed with tourists during the daytime. - Amazing staff, gorgeous garden and view from the patio of the sea. Excellent breakfast. The staff was helpful and generous. Very over priced. The room was the size of a closet.
• MAHMOOD (10/5): -
• John (10/5): - Wonderful
• Giampiero (10/5): Magnifico soggiorno a Varenna! - Tutto perfetto!
• Eyal (3/5): Mauvais - L’emplacement Un mariage s’est passé à l’hôtel Nuisance sonore impossible Pas de parties communs disponible pour les clients de l’hôtel Chambre ´ suite´ ne mérite pas le titre
• Ettore (9/5): - Posizione
• Yerbol (10/5): - Fascinating and beautiful place. We enjoyed our stay very much. The day when we booked there was some celebration with fireworks. It was fantastic. Everything was perfect
• AJ (7/5): -
• Aafreen (10/5): Excellent! Can’t wait to visit again. - Absolutely loaavved the property, location and the hospitality.
• Wilhelm (6/5): -
• Maria (10/5): Amazing trip of a lifetime, enhanced by our hotel stay - The property location was breathtaking, the customer service was impeccable, and we will definitely be back. The bed was a little uncomfortable, hard
• Maria (10/5): Exceptional -
• Angela (10/5): - Beautiful property. A lot of places to sit and enjoy the lake. Friendly staff.
• Edna Frempomaa (10/5): - Had a wonderful stay. Beautiful view
• David (10/5): Exceptional -
• Yahya (7/5): Good -
• Bruce (8/5): Enjoyed - Check in check out was not well organised
• Bilge (7/5): Great hotel until you checkout. After chekout you cant enter to the hotel even for a minute. - - It was our 10th anniversary and we stayed at the hotel for two nights. During our stay the weather was rainy almost 24 hours. That is why it was nit possible to visit the garden with 2 kids during heavy rain. Our previously planned activities canceled because of the rain etc. Checkout day weather was perfect. So we checked out at check out time and leave the luggages at hotel and our car to turn back to hotel around 2.30pm. When we turned back around 4pm the hotel was closed for a private event. I wanted to use the toilet but couldnt. Still I cant believe that they didnt accept me and my 6 years old son even to the toilet! I ve never seen this kind of rude treatment in any hotel all around the world. The woman in the reception told me to use the toilet in the garage! For everything that you need they tell you that Hotel Victoria is their sister property but they tell you to use the toilet in carpark! I wanted to go to the garden and take a picture of the iconic Villa Cipressi door but they didnt allow me to go because they are closed for a private event. I wanted to talk with the manager he didnt come. So if you are paying for this hotel please be carefull. The hotel is nice but you may see this kind of behaviors and treatments. I am sure if they explain to the event owner that we are hotel customers and it is our 10 th year anniversary and we could nt manage to take a picture with the iconic door with our two young kids because of the weather conditions and we need 2-3 minutes in the garden, nobody rejects. I am so sad that we turned back to Dubai without having a picture. They made me cry with my white dress and holding my 6 years old son’s hand in front of the hotel and even coulnt use hotel s toilet! Also during our stay there were 2 events both nights till 11 pm and we even didnt ask them when this loud music will stop. ( Also we coulnt have a drink at the bar- cafe because they were closed because of the events whenever we tried to sit there!
• Bilge (7/5): Good - The villa itself, the garden, the view is exceptional. They should close the hotel to the customers and just continue as an event venue. They should educate the staff regarding how to treat to the customers.
• Madeleine (10/5): Exceptional -
• Lise (10/5): - We were two couples traveling together and we could not have been happier with our stay at the Hotel Cipressi. Upon arriving, we were told that there was a wedding and that we wouldn't be able to use the outside area, which I had read about in the reviews. I had, however, not worried too much about it as we were there starting on a Monday - thinking that weddings might not affect us as we weren't there on the weekend. There were two weddings during our stay. The woman at the front desk who checked us in told us that we would be able to use the facilities at the Royal Victoria or the Hotel Du Lac, both properties owned and operated by the same company. At first, we were a little put off, but then we realized that it was a quick and beautiful walk through the botanical gardens to the Royal Victoria, which we were able to access with the gate code given to us. It was perfect. We loved the beauty and quaintness of our hotel, and then we would walk over to the RV and enjoy its view, gardens, cocktail bar, and restaurant. It was the best of both worlds. We all agreed that we would not have changed a thing.
• Elena (10/5): - Great staff! Perfect views of the lake! Loved it
• Neda (10/5): Exceptional -
• Blair (6/5): - Staff and service were amazing. The property was beautiful too. Having said that, for the price point we encountered several issues that took away from enjoying our stay. In no particular order: 1. Noise: room was incredibly loud. We were on the corner of the building and could hear everything including conversations from the room next to us and street noise all night long. We really didn’t sleep for 2 nights. 2. Cleanliness: found broken glass on the floor of our room. Shows they didn’t clean that well. Having said that, we then proceeded to also break a wine glass though I think I did a better job of cleaning than they did. 3. Hair dryer: hair dryer wasn’t working. Once reported took about 30-60 minutes to get a new one … not totally unreasonable but when you’re trying to get ready for dinner the delay was enough to not be able do hair the way it was wanted. 4. Hot water: no hot water on our 2nd night at dinner time. Again, unable to get ready as we wanted to for dinner. Both evenings didn’t have great starts due to conditions of the hotel. 5. Bed: incredibly uncomfortable. Rock hard. Maybe some like that but not enjoyable at all. Could never get in a position that I was able to sleep more than an hour at a time (noise didn’t help either). Reported the issues the day before check out and was advised to talk with the manager. They weren’t available until the morning of checkout. Explained the above and they didn’t seem overly concerned. Very little compensation offered
• Devin (10/5): - Get the lake view. It’s worth it. The hotel maintained historic charm while adding crowd-pleasing updates to the bathroom. The breakfast was great and convenient with so many options. The staff was attentive and genuinely wanted to make sure we were enjoying our stay.
• Wendy (10/5): - The staff, Villa, breakfast, location was excellent! It is an oasis in a high tourist area. Our weekend stay was memorable because of the expert care of the staff. Try the gourmet dinner at the sister property next door. Victoria at the Hotel Victoria.
• Sargsyan (10/5): Amazing views, amazing staff - the best location, best views, amazing staff
• David (10/5): Exceptional -
• Anisa (10/5): Amazing Villa Cipressi - This was the best stay ever. Such a beautiful place and worth every penny. The staff are all so friendly and helpful. The view from my room of the lake was amazing. Thank you and I hope to stay again one day.
• Silvia (9/5): Everything pwas very nice. I will come back. I just need to know about the refund? They charged me 230 dollars extra. P - Everything was very nice. I will come back. I just need to know about the refund? They charged me 230 dollars extra. Please refund it as soon as possible to my card. Thank you.
• Anthony (7/5): ok - not much i asked to change the room with a better view, they told me 150 euros more, the hotel was already pricy , so i declined. worse hotel on my trip.
• Pierre (10/5): - Our stay at Hotel Villa Cipressi in Varenna was unforgettable! The service was exceptional, with staff who were always attentive and welcoming. The location is simply stunning — the views of Lake Como from the hotel and its beautiful botanical garden are breathtaking. Breakfast was top notch, offering a delicious and varied selection each morning. Highly recommend this hotel for anyone looking for a special experience on Lake Como
• Assanee (10/5): Exceptional -
• Thomas (10/5): Incredible Staff, Hotel & Location - This is an unbelievable hotel in an amazing location. The staff, the rooms and the scenery are exceptional. If I could rate more than 10 stars I would!! On arrival, the reception staff and the gentleman who assisted us with the bags is very welcoming and can not do enough to make sure our stay was special. We will definitely be back!
• Mary (10/5): - It is a beautiful property. The staff are incredibly attentive and friendly. Highly recommend staying here!
• Robert (10/5): - This was a beautiful hotel with beautiful gardens. Having both hotels available for us, was amazing. Varenna is such a beautiful town and this hotel makes it even better. But the VIEWSSS :)
• Mark (7/5): Book the sister property - I liked the room with the balcony overlooking the lake. We were in the Bellagio Junior Suite. While the writeup warned of weddings, it was unreasonable to anticipate 4 weddings over our six day stay. The porter, whose name I forget, deserves special commendation. He was everywhere doing everything. Hard working friendly, he is an asset as he makes all the moving parts of the stay work smoothly. The breakfast staff also deserves honorable mention. Being denied access to portions of the facilities due to weddings. This ruined what would have been an exceptional vacation. If I ever return, I would almost certainly book the sister property of the Royal Hotel Victoria.
• Gregory (3/5): Poor - The R management team has turned this into a wedding venue that blasts music until midnight. Impossible to sleep until the disco inferno stops. Hotel rooms should come with a warning. Such a shame that R management would sell out for a few dollars rather than operate an iconic property. I'll never stay at any of their properties again
• Paula (10/5): - Nice room but a bit small
• Paul (10/5): Very helpful staff - Perfect location- very good breakfast! N/A
• Jeffrey (7/5): Good - Beautiful view, great location The property has a wedding daily which results in the closing of the restaurant and bar for dinner
• Allie (8/5): - The service was top notch here. They have convenient shuttles to and from the train station and ferry dock. They will help book dinner reservations and other taxis as needed. Free delicious breakfast and access to the gardens unless there's an event. However, our room did have significant spiders and webs so the rooms do not appear to be deep cleaned often. We spent an hour of our first night catching spiders. Not sure if it is worth the price with that in mind.
• Wael (10/5): I will never come back - Try to be polite and helpful STUFF
• Helen (7/5): Beautiful gardens staff very attentive - Location was perfect Expensive
• Robert (9/5): Superb -
• Chris (10/5): Most amazing hotel I ever stayed -
• Malcolm (8/5): Very good - The view was fantastic
• Frank (3/5): Avoid during the holiday season. - Location is amazing and the staff did their best and were very friendly. We booked 6 months before, yet no one told us that much of the hotel amenities advertised (including the bar and much of the grounds) were unavailable due to them having weddings every single night during the stay and season until we had actually checked in. This also meant that we couldn't use the balcony for our room which we had paid a lot more for as there was a wedding on outside it constantly. Plus the bands and DJs were right beneath our room playing loudly till late at night. No compensation was offered and very poorly handled. We travel to Varenna or Menaggio every year and would not recommend the hotel given this experience. They are more a wedding venue and should not be advertising rooms like this for General booking given their current business model. We even took videos for the audio of the bands beneath us till almost midnight on some occasions making it impossible to sleep.
• Lindsay (10/5): - Beautiful and convenient location in the heart of Varenna. Very short walk to “Lovers Walk” which will bring you directly into the marina area. Many bars and restaurants. Gorgeous amenities including breakfast and a terrace for drinks and food. Accommodating staff. Would absolutely visit again!
• Carolyn (8/5): Magical place but don’t expect resort amenities - Absolutely stunning scenery and wonderful staff Lack of amenities could be difficult for guests
• Mehul (10/5): AWESOME!! - The property is one of the prettiest places. The views from the hotel are unlike anything I have seen. It’s from a fairy tail Nothing
• Wendy (10/5): - Beautiful historic hotel with pleasant and helpful staff. I celebrated my birthday while staying there and discovered a bottle of wine and note from the staff in my room.
• Muge (10/5): Exceptional -
• Amelia (4/5): Disappointing - The property was pretty and the gardens were lovely It is a wedding venue not a hotel. There were weddings every day with music blaring until midnight. Not a hotel for families.
• Duncan (8/5): - A beautiful old villa with amazing gardens surrounding it. Room lovely, breakfast wonderful. Staff a bit frazzled, often would not (or could not) answer phone. Shuttle bus could not meet us at ferry with our bags for example as no one answered phone when we called. Fortunately they could take us to train next day. I think hosting a wedding and also keeping regular guests happy may have been a bridge too far. Still I would recommend it to others with these caveats as it’s a really beautiful property and once we were there everyone was very attentive and welcoming
• Zoe (10/5): Magical fairytale experience - Honestly the best experience I have had in a hotel, Victoria on the reception was so courteous and friendly. She really was a great asset to the Villa Cipressi. The room was beautiful and the gardens even more so. I was so impressed by everything, they even packaged up a breakfast for me to go because I was leaving early. Loved every minute of it and the view I had of the lake and the church was incredible the chiming of the church bells in the morning was just magical. Thank you for a lovely experience, I hope to come again.
• Mark (10/5): So relaxing and serene , really found ourselves relaxing and enjoying the atmosphere all around us . - Everything, location , style and historical value . View and proximity to everything. Staff were wonderful and go that extra mile to make sure you feel like their only guest. Nothing
• Jason (10/5): Amazing! - The garden was beautiful, room was comfortable, and breakfast was delicious. Only issue is that they only have one check-in counter with a lot going on, especially with all of the people in line trying to get into the garden. Overall, it was great.
• Katharine (10/5): - This was the perfect way to start our trip in Italy, the staff is wonderful, friendly, and very helpful. We would definitely return.
• Mark (10/5): - Beautiful hotel and the garden was breath taking. The staff were wonderful and our room was beautiful.
• Tabitha (10/5): Exceptional - I loved that every room was a little bit different and all were super nice. The location was amazing and breakfast was delicious
• Taylor (10/5): - Absolutely incredible hotel, all around.
• Maggie (10/5): Exceptional -
• Lisa (10/5): Gorgeous and wonderful stay! - GORGEOUS GORGEOUS! This is the epitome of Lake Como. Their grounds are on a botanical garden with wonderful photo opportunities. The room was large with a great view of the lake. They gave us a thank you package upon checkout and booked the shuttle to the train station for us. The patio/bar hours were a little confusing but wasn’t a deal breaker.
• Gordon (10/5): - Lovely room. Lovely view. Impeccable service. Amazing grounds. A very memorable stay.
• Sondra (9/5): Superb - Everything was perfect nothing that we did not like
• Jeanne (10/5): - This is a lovely property with a very helpful and gracious staff. The breakfast was also extraordinary, as were the Botanical Gardens.
• Donald (10/5): Exceptional - Spectacular view of the lake. Magnificent gardens. Historic property. Friendly and knowledgeable staff. Excellent breakfast.
• Milan (10/5): - If you are thinking about staying in Lake Como then you’ll want to stay in Varenna (Bellagio is touristy and crowded). Villa Cipressi is lovely. Absolutely wonderful hotel inside and out. The gardens are exquisite, the location is perfect, and the hotel itself is fantastic. Great rooms and facilities but even better staff. Everyone there is great and they go out of their way to assist if needed. Can’t recommend this place enough. Don’t overthink, just book it
• Traci (10/5): - Marco was wonderful. He arranged transport from Milan Airport to Varenna. He assisted me with the reservation when I thought I might have to cancel. My daughter met him in person - I missed meeting him but his lovely wife Tanya introduced herself to us and made sure we had a lunch for our train to Florence
• Luisa (10/5): - Incredible beautiful hotel and Botanical gardens. We loved our stay at Villa Cipressi and visiting their gardens. They are actually a lot nicer than Villa Monastero and as a hotel guest you can visit as many times as you like.
• Jean (10/5): - I had the most incredible time at this hotel. Everyone went way out of their way to make our stay so special. Marco helped me get wine shipped from France to hold it until checkin and then the hotel boat was an extra bonus. The breakfast included is outstanding as well. The grounds are magnificent!! ALL of the staff are incredible and the owners should be very proud of their team. I can’t wait to come back! Until next time!
• Loujeine (8/5): All in all it was a wonderful stay - Beautiful hotel in a great location. Most of the staff were nice, Adelaide was the most professional and helpful. The day we arrived the weather was 27 degrees celcius. Our room is sun facing with huge windows. Upon arrival the heaters in the room were maxed out and we honestly felt like we were entering a sauna. Unfortunately the AC is central and so we weren't able to open it, and all the fans were being used, we had to stay out of the hotel most of the day as the heat was suffocating.
• Rokhsareh (4/5): - My partner and I stayed at this hotel for a special occasion. The staff and the view are absolutely lovely. We had no complaints whatsoever in relation to these. However, although we paid for a very expensive suite, we did not have AC (we were told it was due to local authority rules) and the bed was squeaky. Upon arrival, we did mention the AC to the staff but we were told that could not be resolved. We were not offered any alternative solutions. Therefore, we had to leave our windows open but this meant very loud church bells and crowds from about 7 am into very late evening hours. In addition, our bed squeaked. Therefore, with the open windows and the noise, we could not have a lay in or take naps and we felt always on alert and could not fully relax. We had travelled from another country for these specific views. Therefore, we did not ask to be moved and had to choose the noise over losing the view and balcony. Furthermore, the quality of food for breakfast was not impressive with food often being soggy and cold. After our stay and before leaving this review, I did communicate these concerns with the hotel’s management. However, they did not offer a satisfactory resolution. Therefore, all in all, we spent over 2500 euros for a suite and a 4-star stay (our entire trip cost in excess of 4000 euros) that was not fully relaxing. I have never seen a 4-star hotel without an AC before.
• Karunt (10/5): Exceptional -

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