Dumfries Arms Hotel
Location: 54 Glaisnock Street, Cumnock, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Stylish Boutique Hotel in Cumnock
Individually Designed Rooms: Enjoy the comfort of uniquely designed rooms with modern amenities including tea/coffee facilities and flat-screen TVs.
Gourmet Dining Experience: Delight your taste buds at the on-site restaurant offering locally sourced dishes in a relaxed ambiance for breakfast, lunch, and dinner.
Ideal Venue for Events: With a rich history and ample space, our hotel is the perfect setting for weddings and events, conveniently located near various attractions like golf courses and historic sites.
Experience elegance and convenience at Dumfries Arms Hotel. Book now for a memorable stay!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Restaurant
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Packed lunches
- Non-smoking throughout
- Shared lounge/TV area
- Allergy-free room
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Delivered food - securely covered
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Electric bicycle charging station
- Vegetarian menu options available
Rooms Available
-
Standard Family Room
Providing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features carpeted floors and provides a wardrobe, an electric kettle and a sofa. The unit offers 2 beds. This unit is located on the second floor with no elevator access.
Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Standard Quadruple Room
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Double Room
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Quadruple Room
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Hair dryer
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Sofa bed
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Standard Double or Twin Room
Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room features a wardrobe, an electric kettle, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Superior Double or Twin Room
Providing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room features a wardrobe, an electric kettle, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Deluxe Double or Twin Room
Featuring free toiletries, this twin/double room includes a private bathroom with a bath and a hairdryer. This twin/double room has a wardrobe, flat-screen TV with satellite channels, a quiet street view, as well as chocolate for guests. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
-
Family Room
Featuring free toiletries, this family room includes a private bathroom with a bath and a hairdryer. This family room has a wardrobe, flat-screen TV with satellite channels, a quiet street view, as well as chocolate for guests. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Sofa bed
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
-
Deluxe Room
Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as a quiet street view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
-
Standard Double Room
Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor along with heating. The unit offers 1 bed. This unit is located on the first floor with no elevator access.
Max Occupancy: 2 (2 Adults)
- Shower
- Hair dryer
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
-
Superior Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room has carpeted floors and features a wardrobe, an electric kettle and a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Kevin (8/5): - Breakfast great
- Cassell (9/5): We enjoyed our short visit, which included seeing Dumfries House. - The hotel was central to area to visit and the food was very good The room we were given initially 'suffered' from an intolerable, humming sound. We were moved without any difficulty but the TV did not work.
- LYNNE (8/5): Comfortable and convenient location. - Very convenient location Not enough convenient electrical sockets in bedroom
- richard (9/5): - great value for a one night stay. good food too
- EMMA (10/5): - Everything!!!!! stunning little find this one! we travel to Scotland regularly and will most definitely be booking here from now on leaving!!!!!
- Lynn (8/5): -
- Jack (8/5): - Friendly welcome and very tasty breakfast. Clean room and well equipped. Creaky floorboards, old window thag didnt block out sound, and a hard mattress.
- Ross (9/5): Welcoming, friendly and helpful - The staff were really exceptional. Catered to our needs - including dieatary requirements really well. When there was an issue with our booking - booking.com told us we had dinner as part of the deal but the hotel didnt have that recorded - they dealt with it so amazingly well and really accommodated us and made it no problem. We had one exceptional staff member throughout. I wish I knew her name. She has a young 18 month boy. She was superb! Honestly! If anyone from the hotel reads this I can tell you she deserves a raise. The bed was quite hard. But apart from that it was great.
- Robert (8/5): -
- Angela (9/5): A great return stay at this lovely hotel. - A relaxing place to stay with very friendly young staff. Ideal location for the Boswell Book Festival.
- Richard (9/5): A good visit to a lovely area - Very friendly staff, good food, and comfortable
- S (6/5): A reasonable base for visiting Dumfries House. - Well located for Dumfries House. Dark dining room requires more lighting. Very complicated billing between set DB&B and à la carte menus.
- Stephen (6/5): Bed comfortable, but get a bath or shower elsewhere! - Bed was comfortable Shower was either roasting hot or freezing. I got a room specifically with a bath, to relax, but couldn't due to the ongoing water situation. Radiator wasn't working either, so an electric heater was put in it's place. Hotel would be good if it was maintained.
- Gabriele (10/5): A lovely place and wonderful staff -
- Graeme (9/5): We would definitely stay there if visiting the area again. - Good location with lots of free parking. Lovely bar and restaurant. Breakfasts excellent. Very cheerful, friendly, helpful staff.
- KAREN (8/5): Welcoming, clean and comfortable. Staff friendly and attentive. - Warm welcome, room clean and comfortable. Staff very attentive at breakfast and evening meal. Would have liked outside area away from cars to enjoy the sunshine. Only option was terrace at the front of car park near the road and entrance to the car park. Drain smell inside the hotel at times too.
- Harry (10/5): -
- Vincent (5/5): Disapointed. - Nice looking hotel & well decorated. Unfortunately kitchen closes at 8.30pm, even on saturday so trying to get food at 8.20pm was impossible... Mattress in my room was well past it's sell by date and without a topper would have been a nightmare. Shame-could be a great place to stay.
- Rhona (7/5): -
- Paul (9/5): -
- Gael (9/5): Comfortable, lovely hotel with great staff. - Beautiful building and decor.
- Johnson (10/5): Lovely comfortable stay - Staff was competent, helpful and friendly. The hotel itself neat and tidy and well laid out. The room was spacious, had all the facilities one would expect and bed very comfortable. Cannot say there was anything I could criticise
- sandra (9/5): -
- stephen (10/5): -
- John (7/5): O K place to stay if one required accommodation in that area and very near Dumfries house - Very clean. Helpful staff. Satisfactory even if not memorable food.easy parking. We had a basic continental breakfast but when we asked for Earl Grey tea we were informed that we would have to pay an extra charge which seemed ridiculous.
- james (10/5): stopped many time great hotel friendly staff great restaurant and breakfast - the food is always good lovely breakfast friendly staff everything was great
- Fergal (4/5): - Emergency exit light was very distracting in the room (couldn’t be turned off).
- Ruslan (10/5): -
- Lorraine (10/5): - Lovely hotel, very friendly helpful staff. We were attending a concert at Dumfries House. The hotel arranged a taxi for us both ways. £9.50 each way. Food was gorgeous and reasonably priced, drinks too.
- Saumay (4/5): - Very noisy
- Gordon (10/5): Fantastic and we will be back, Thank you. - All in all the food and servise was great The shower room NEEDS A hand rail ,
- Catherine (10/5): - Wonderful hotel, beautiful place, luxurious rooms, excellent food, staff, location, friendliness Nothing. Ive traveled a lot and this would be highly recommended.
- Sandra (9/5): -
- Sue (2/5): Poor - The hotel is tired, room was grubby with cobwebs, bed was uncomfortable because it was so old. Felt like I was falling out of it. No lighting outside to show the entrance. Overall poor and very unloved hotel. Everything
- Carol (10/5): This is an excellent hotel - clean, fresh and welcoming with amazing food value food and outstandingly helpful and frien - The hotel has modern fresh furnishings combined with a traditional cosy feel.
- Mark (10/5): Would highly recommend and will definitely stay again if I’m in the area. - Excellent hotel which was well presented. Staff were also excellent. Very clean and modern.
- Carol (10/5): -
- Pauline (10/5): Comfortable and relaxing - Location and friendliness of all the Staff Can’t find fault with the property!
- Gerry (10/5): The Dumfries Arms is a genuinely great place to stay, I would recommend to anyone. - The Dumfries Arms Hotel offers friendly, smiling, and efficient staff who make you feel welcome from the moment you arrive. The food is consistently good, well prepared, and well presented. The rooms are comfortable, spotless, and clearly well cared for, making it an easy place to relax and enjoy your stay. In the part of the hotel where I stayed, there was no lift, and the stairs were quite a climb. This didn’t put me off re‑booking, but it’s something to keep in mind if you’re booking for someone with a disability, older guests, families with prams, or anyone travelling with heavy luggage. I’m sure the staff would happily help, they’re fantastic, but it’s still worth considering in advance.
- Susan (8/5): -
- Stephen (8/5): Lovely hotel, but prices at the bar are a bit steep! - The bar area was nice with the fire. Prices are a bit on the steep side for drinks!
- Mike (10/5): The staff were really helpful and the hotel was very comfotable. - The staff were really helpful and the hotel was very comfotable. My wife loved the cocktails. The staff could not have done more when i became ill - thankyou so much. Nothing to dislike.
- Ian (10/5): Amazing - Beautiful find. Clean, friendly, fantastic
- James (10/5): Lovely hotel where staff are on another level . - Breakfast was fantastic l think in part because food was local produce . Staff are so friendly and attentive without being overbearing. I enjoyed everything about my stay .
- Gillian (8/5): I had a lovely stay . - Exceptionally clean , very friendly staff at reception and in the restaurant . Good food. 1 minute from work . Toiletries were lovely. Winter , feather duvet was too warm for this time of year. No bottled water in the room .
- James (10/5): Very pl - Breakfast was ok but no fruit salad as per menu.
- Helen (1/5): Bad management - Breakfast fine…. What didn’t I like, didn’t get a wink of sleep, wedding in hotel , noise went on until after 4am accepted music up until 12, which is normal BUT not noise until after 4am … spoke to receptionist in the morning who was very apologetic and would get manager to call me, got call from duty manager after I left … his attitude was not what I expected from a manager … I will not recommend this “4 star” to ANYONE.
- Irene (9/5): Very helpful staff and lovely food really good room for my disabled husband.for lus as my husband was - Very convienent Only thing I thought was the carpets all looked like they needed cleaning or renewed
- Debbie (10/5): -
- Elaine (9/5): Very enjoyable - Very good Nothing
- Mark (7/5): A very convenient, comfortable stay for a good price. - I enjoyed the tasty cooked breakfast. Staff were very helpful and the hotel was attractive and clean. The coffee was not a high point. Our room was very warm (due to the unusually warm day). Consider having the window opened (possibly with the blind down) before guests arrive in such circumstances.
- Susanne (7/5): - Dejligt charmerende sted Sengene virkede slidte.
- Catherine (10/5): -
- Pamela (9/5): It’s was one night. Dinner was very good and friendly helpful staff - Breakfast was good. Could have done with some help getting the case to and from the room.
- Callum (10/5): -
- Susan (10/5): -
- Paul (9/5): A very pleasant stay - Ideally located for access to either Troon or Ardrossan ferry ports when travelling to the Isle of Arran, especially when the point of departure is changed at short notice from the latter to the former, as it was in our case. The magnificent Dumfries House and Gardens are only a short drive away (2miles) by car. Robert Burns’ Birthplace Museum is located a little further afield, in the village of Alloway - worth a visit. N/A
- Teri (6/5): Would not come back - The receptionist was friendly and one girl at breakfast. Bar staff were not friendly. A wedding of over 100 guests with one bar open and two people serving. Everywhere was uncomfortably warm but the bedroom was unbearable. Bathroom sink was cracked and the bath chipped. Breakfast started at 8 but the staff were just arriving in to work and informed us we would have a wait for the bread to come out as it was defrosting!
- Melissa (8/5): -
- Susan (6/5): Staff friendly and welcoming! Reception area was lovely but let down by how small the room was! The downstairs of hotel - The reception area was lovely, The room we stayed in was extremely small!! We paid to check in early so we could get ready for a wedding. There was no space to do so! It was literally a bed in a room! Room was needing upgrading! Bathroom tiles were loose and cracked. Main light went out in middle of getting ready!
- Margaret (10/5): Tha staff were so kind and helpful,would definitely go back and stay - The breakfast was excellent,especially the bacon best I’ve had in ages Liked everything
- Sheena (9/5): - TV not working on one of the bedrooms, and in the other the iron had burn marks on it which came off on my skirt , luckily washed off , ironing board v. difficult to get off the tail
- John (10/5): -
- Matt (10/5): -
- Alan (10/5): -
- susan (5/5): -
- Jim (8/5): Great place to stay if your in Scotland - Modern rooms and facilities
- Norman (10/5): - Lovely N,/A
- CATHY (7/5): -
- Margaret (10/5): Extremely comfortable beautiful hotel exceptional staff - Staff were exceptionally helpful & cheery Only slight problem with boiler overnight so no hot water for showers in the morning
- Anna Raindrop (9/5): - Very comfortable. Bed was huge. Breakfast superb The pillows could do with being plumper
- Alison (7/5): Lovely clean hotel and reasonable price - Very clean. Only one lift to first floor, No lift to the room for me elderly parents. The rooms were far too hot making it uncomfortable. The radiators wouldn't turn off and having the window open at night was too noisy. The rooms were very clean. Breakfast tiny. The staff were okay but not the friendliest.
- FRANCIS (10/5): -
- FRANCIS (10/5): -
- Dhruti (10/5): - It was lovely with friendly bikes. The breakfadt was good & the staff very helpful. It is in good location being in walking distance to tue centre of the town but not noisy.
- Linda (10/5): Well done Dumfries Arms . We really enjoyed our stay. Thank you. - Beautiful hotel , room was lovely, very comfortable. Had a lovely evening meal and breakfast. Staff very pleasant and helpful. Can't fault anything.
- Kennedy (10/5): -
- Douglas (6/5): Good stay - Good location staff very friendly Bed wasn’t very comfortable and were drainage issues in bathroom
- Cutler (8/5): - The restaurant was great quality. Staff were great. Lovely hotel. Did not like adjoining doors in rooms. I could hear the person in the next room clear as day.
- diane (8/5): Lovely hotel will definitely return - Lovely staff and good value for money To in room didn’t work and room was too hot breakfast was a bit overcooked or held on hot plate too long
- Morag (9/5): Enjoyed my stay and will definitely return. - This was my second stay at the Dumfries Arms Hotel.The room was lovely and spacious ,quiet and comfortable.Very clean and furnished to a high standard. Thoroughly enjoyed my breakfast each morning with a great choice of options and also dined in for an evening meal in the restaurant. The food was delicious and the hotel staff all friendly and helpful.Wouldnt stay anywhere else in Cumnock. My room was on the second floor , which was a bit of a climb with heavy luggage.The stairs are very steep so not ideal if you struggle with mobility. When I asked about the lift was informed it didn't go to the second floor !
- Kirsty (10/5): -
- Linda (10/5): -
- O'Donnell (9/5): -
- Richard (10/5): - A touch of luxury on a short break in Scotland.
- Sharon (10/5): Excellent stay - Everything was excellent.
- Daniel (7/5): - Strange smell in the room upon arrival. Coming from the bathroom. Mixture of cleaner products and drains.
- Steve (6/5): Good stay, but not worth the money - Great location and good car parking facilities Reception, lounge and dining areas very nicely decorated and comfortable Night porter exceptional , very helpful thanks Bedrooms are tired… Room 34… Window wouldn’t close properly lots of street noise Bed mattress well Passed it lumps and bumps Lights in room not plugged in no socket available Carpets looking well used Very slow service for breakfast, perhaps understaffed ???
- Diane (7/5): - All staff were very friendly. Breakfast was nice and tasty. Room comfortable and clean. Location was in the town centre and ideal for a wedding we were attending at Lochside.
- James (10/5): -
- James (8/5): -
- Grace (7/5): -
- Steven Pilley (8/5): -
- Rob (9/5): -
- David (9/5): - Excellent service from all the staff. Mant thanks
- james (10/5): excellent service great food lovely stay - great breakfast lovely staff stayed here many times brill hotel everything was spot on as always
- Marie (9/5): A very enjoyable stay. I will use this hotel again. - The food was very good. The mattress in my room was not very comfortable
- Caroline (10/5): -
- Colin (9/5): -
- Nicola (9/5): -
Photos
