Family Hotel Hoi An Center

Location: 201 Lý Thường Kiệt, Hội An, Quảng Nam, Hoi An, vn

Star Rating: 1 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Express check-in/check-out
• Tour desk
• Ironing service
• Car hire
• Currency exchange
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Public transport tickets
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Cooking class
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Scuba diving on site
• Snorkeling on site
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Fishing nearby
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Mixed Dormitory Room

  This air-conditioned dormitory room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 6 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Tile/marble floor
  • Linen
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key access

• Standard Double Room

  The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room with Balcony

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Standard King Room

  This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

• Quadruple Room

  This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Tile/marble floor
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Child safety socket covers
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Mobile hotspot device
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window
  • Single-room air conditioning for guest accommodation

Guest Reviews

• John (10/5): - Great hotel with clean, comfortable rooms and an excellent location. The staff were especially accommodating and always willing to help, which made the stay even more enjoyable. Overall, a wonderful experience and I’d definitely stay here again.
• Jessica (10/5): Amazing stay! - A lovely hotel close to the centre. We have felt very welcomed by everyone at the front desk especially Bo. The room was also perfect, the choice of AC or fan was great when getting out of the hot weather! The Tv had Youtube which was great for us. The bed was one of the most comfortable we’ve had while travelling and the sheets were soft and comfortable. The addition of a fridge was great to keep our water cool.
• Remus Honceriu (10/5): -
• Le (3/5): - Lược sử dụng nhiều lần không có bông se tai
• Cheuk Ying Audrey (10/5): - Great value for money. Great space, great wifi. Very conveniently located with good local foods nearby. Friendly and helpful staff too
• Adrian Diana (8/5): Good for a short stay. - Staff were lovely and super welcoming. Didn’t have many amenities that would be useful.
• Lauren (7/5): Simple and cheap! - Super friendly and helpful staff. Great location. Basic and simple rooms but at a great value!
• Marie (8/5): Für ein paar Nächte alles super, für längere Zeiträume oder zum Remote arbeiten nur bedingt - Die Lage war sehr gut, das Personal äußerst freundlich und bemüht, die Zimmer sauber und das Bett bequem. Der Schreibtisch, wie auf den Bildern abgebildet, existiert nicht mehr (obgleich man mir eine Lösung angeboten hat und einen kleineren Tisch gebracht hat). Die Badezimmer sind aufgrund eines Lüftungsfensters mit dem Treppenhaus verbunden, sodass man jedes Geräusch von beiden Seiten hört und die Schlafqualität sehr von dem Lärmpegel der anderen Gäste abhängt. Der Balkon ist sehr klein und ohne Möbel, daher nicht so gut nutzbar
• Trang (7/5): - Vị trí khá trung tâm Phòng và nvs chưa đc sạch, có mùi khó chịu
• André (9/5): -
• Louise (9/5): Tip top - La proximité avec le vieux quartier dans un quartier qui reste calme. La literie confortable et l'espace dans la chambre. Rien excepté une légère odeur d'humidité typique en asie.
• Hilma (10/5): - Personalen är supertrevlig som frågar alltid hur man mår och vad man ska göra på dagen. Erbjuder mycket hjälp med tvätt, motorcyklar, nattbussar till kommande ställen och en rad roliga aktiviteter! Sängen var mjuk, rummet fräscht; inget att klaga på! Hade definitivt bott hos family hotel igen -
• Jonas (9/5): - Super nette Familie, vor allem Bo war sehr aufmerksam. Alles hat gepasst /
• noel (10/5): - Family were super helpful throughout our stay. They really tried hard to make our stay as pleasant as possible.
• Cù (10/5): -
• Prav (9/5): Nice hotel - It was a very nice room with everything I needed. Nice little balcony space to stand. Large windows. Very friendly staff. Close to the old quarter. They arranged my car to Da Nang too 😊 No lift. They will carry your luggage but it is not good for anyone with mobility issues. However, they would put you on floor 1 if you request it.
• Vicente (9/5): Comfortable stay and good value! - The staff were always very kind and greated us with a big smile. The hotel has a minimart a few doors away, is close to the fee-free ATM of VPBank and is a short walk away from the old town. It is generally quiet and the room is spacious. The room could be improved a bit, maybe with some new furniture and some deep cleaning. Perfectly fine for a few night though.
• Renjiny (10/5): -
• Elli (9/5): Amazing! - We had a great time at this hotel! It’s well located, just a quick walk to all the stores, tailors, restaurants… The room was clean and spacious, there was no closet but enough space to just lay down your stuff, so it was fine. The shower was huge and had amazing water pressure, we also got clean towels and new drinking water everyday, which was really nice. The bed was really comfortable and the AC worked well. The staff was so kind and they also help you organize a lot of stuff (like transfer, tours…) and also give you recommendations around Hoi An. They organized our trip to Da Nang and back and everything worked out fine and the price was really good too. After we checked out we could leave our bags there until our bus left in the evening which was really nice. They also have a good laundry service, really quick and cheap too. The only thing that was a little annoying to us was that there were a couple of ants in our room, really not a lot, but we weren’t comfortable with putting our bags on the floor. But we guess that they were coming in from the balcony or something, guess it’s really hard to avoid that. Overall we were really happy with this hotel and would definitely come back here, if we were to stay in Hoi An again!
• Martina (10/5): - The staff is very helpful and will help you book the necessary activities or solve any problems that may arise. They speak English. The bikes are a bonus. Everything o.k.
• Hanro (10/5): Loved our Stay - Loved everything The location was great. Staff extremely kind, and very helpful with information on what to do and where to eat. They can also book day trips and activities for you. Organised us transportation and has a laundry service. The communication was great via WhatsApp. We were genuinely sad to leave.
• Hanneke (10/5): Great stay in Hoi Ann - Ha and his team are exceptional. They supported us with everyrhing we needed...transport, day trips advice of where to eat and shop, laundry and the list goes on. Highly recommend them. Nothing
• Kirsi (10/5): -
• Kim (9/5): If you are looking for a budget friendly And Good Location stay. And very recommended for backpackers. Then you should b - Very Accomodating Staff, very helpful and Guides and recommends you to places to go in the area. No elevator
• Quoc Bao (9/5): - Tiện ích đầy đủ
• Caitlin (7/5): -
• Giulia Sophia (10/5): Sehr familiärer Aufenthalt, man hat sich direkt wohl gefühlt!! - Die Unterkunft liegt 10min vom Zentrum entfernt, was perfekt ist, da es etwas ruhiger ist. Zudem ist der Weg zum Zentrum so schön!! Das Personal war das netteste Personal, was ich auf meiner bisherigen Reisen begegnet bin. Sehr zuvorkommend, zuverlässig & hilfsbereit. Wir würden direkt wieder kommen!!
• Mitra (6/5): - Good clean hotel, near the ancient city, not exactly inside. Junior Staff behavior very good. Senior staff behavior rude. Reluctance to help.
• Dimitri (10/5): Very nice and clean and friendly -
• Zwip (8/5): -
• Linh (10/5): - Gần phố cổ, yên tĩnh Rất thích
• Gustav (9/5): -
• Kirsi (10/5): - Super friedly and helpful staff❤️ Clean rooms and comfortable beds. The only thing was the noise from the street (cars and bikes), but didn't really bother at night time.
• Chloe (10/5): Fantastic stay- super friendly and helpful staff. Great location. - Such wonderful friendly and helpful staff. Great location. Lots of tours on offer, laundry service and bikes to rent! Nothing! Everything was fantastic, thank you!
• safiya (10/5): Perfect location, really enjoyed hoi an! - The staff were so friendly and could help with anything!
• Dmitrii (9/5): Decent homestay-type experience - — Good location, no noise — Very friendly staff — They arrange taxi to Danang for the lower price than Grab — Overall level of cleanliness — Strong AC — Big window, small balcony — No kettle in the room — Bed and pillows are somewhat hard
• Alice (10/5): -
• George (10/5): - Booked at short notice due to a change of travel arrangements. Staff at reception were extremely helpful and are happy to offer recommendations. I would recommend this hotel
• Thắng (10/5): - Phục vụ rất nhiệt tình thân thiện vui vẻ
• Karthik Shetty (9/5): Nice hotel - Very good location and very helpful host NA
• Noah Bonde (10/5): -
• Egle (10/5): -
• Phoebe (10/5): Would recommend to anyone wanting to stay in Hoi An! - Super accommodating and friendly staff, particularly Bo on the front desk and the gentleman there in the evening!! Organised transportation and recommended lots of activities and restaurants which was so helpful! Excellent location, close to everywhere we needed, would absolutely revisit and recommend to anyone!
• Đinh Nguyễn Như (9/5): -
• Roni (9/5): צוות מדהים - הצוות היו מקסימים ואדיבים וזה הכי חשוב שיש המלון בסך הכל נותן תמורה טובה למחיר ולא רחוק מהמרכז אבל כן דורש הליכה
• XUELIN (8/5): -
• Timpano (9/5): -
• Whitlatch (6/5): Very basic. - Ok for 1 night.
• Lavergne (10/5): - Accueil et proximité Rue passante
• Martyn (9/5): - Good location with very friendly staff. Bo gave me a great welcome and provided lots of info to help me make the most of my stay. The young man on the night shift was also very friendly and polite. You can also rent a bike, arrange tours, and do your laundry at the hotel. A good place to stay in Hoi An and would be happy to stay again. Thank you Bo!
• Laerte (10/5): - It was absolutely perfect
• Brihatheesh (10/5): - great location, warm hospitality No lift
• Kesauly (7/5): -
• Dana (9/5): - The staff is the friendliest people we’ve met!! Amazing crew The room is super comfy, good beds, very modern. The shower too. - the shower has a glass wall but the water still comes out and the entire bathroom is wet. -there no elevator which is difficult for some
• Laura (10/5): Tout était parfait ! - L’établissement état super, personnel adorable, excellent rapport qualité prix, très bien placé dans le centre Merci à nouveau pour l’accueil et la gentillesse ! Nous ne pouvons que recommander lors de votre séjour à Hoi An ⭐️
• Ewa (10/5): Polecam - Znakomita lokalizacja, blisko Stare Miasta i w pobliżu sklepy ,bary i restauracje.Bardzo czysto, codzienne sprzątanie.Cudowni właściciele i pracownicy -pomagaja ,doradzają, można się poczuć ja u znajomych. Można wypożyczyć rowery.Serdzenie polecam to miejsce , a to mój 8 hotel w podróży po Wietnamie i do tej pory najlepszy.
• Issy (10/5): We would love to come back and would recommend to anyone! - Family hotel is incredible!! The staff are the kindest ever ❤️ The rooms are big and comfortable, as are the bathrooms (nicest bathroom we’ve had in Asia). The location is perfect - 10/15 min walk to everywhere you need to go, (you can hire mopeds to get to the beach). They let us drop our bags off and have a shower before our check in time :) Helpful with touristy stuff and tailors Nothing to complain about
• Natalie (10/5): Excellent hotel in Hoi An - We loved our stay at the Family Hotel. All of the staff were exceptionally kind, welcoming, and helpful and we enjoyed talking with them. The room was big and clean, and fresh towels were provided every day. There is also a good laundry service. Thank you Family Hotel 🥰 Nothing
• Alicia (10/5): - The staff were so friendly, welcoming and helpful!!! In such a good location, the rooms were well looked after and clean!! Nothing to dislike!
• ron (10/5): - Everything about this property was wonderful, it is a simple hotel but so well run and kept that I didn’t even notice The staff really does make you feel like family from remembering your name and offering to take care of everything for you. They have great laundry service and anything else from taxis to currency exchange available. The bed is extremely !!! Comfortable and the room is cleaned and towels are replaced daily. Any question or problem that I had was dealt with with a smile and i really felt so safe as a solo female traveller there. The location is a bit walks away from the old town but I really liked the area it was tucked away in. Found it easy to get to the old town and it was closer to all the tailors and shops I frequented more often so I didn’t even feel the difference The price really is unreal in comparison to the service. Loved this family loved this stay thank you!!! Nothing
• Sophia (10/5): Perfect - great location comfortable stay - The staff at this accommodation were lovely and made us feel very welcome. They were responsive in all our communications, and we also booked airport transports with them too. The room sizes were larger than expected and the beds were very comfortable. The location was good with the old town in walkable distance.
• Becca (10/5): Would recommend this place! - Lovely night stay here, welcoming friendly staff, great big rooms, comfy beds, good AC! Would recommend here! Nothing :)
• Marie (10/5): Je recommande cet hôtel - Très bon rapport qualité prix pour un hôtel 1 étoile. J’y ai séjourné trois nuits avec mon compagnon et notre fils. L’hôtel est très bien tenu et propre. La chambre est faite tous les jours. Le personnel est incroyable serviable et gentil ! Je recommande ! Chambre humide mais ventilateur et climatisation fournies
• Eduardo (8/5): Perfect attention - The kindness and attention of the staff
• Minh (10/5): Good - Good Good
• Bipin (9/5): -
• Freya (10/5): Had an amazing stay! Great location and helpful staff! - Amazing location, the staff was very accommodating and helpful throughout our whole stay🤩 The window in our room didn’t lead directly outside, but it wasn’t a problem.
• David (8/5): - Overall great experience: Great location, great staff, clean Bed was too soft for my personal liking, but that’s subjective
• Marco (10/5): Mr Ha knows how to run an hotel! - The staff was very friendly and they helped us to organise the activities in the areas! The accommodation was comfortable and very close to the city centre. I would definitely come here again :)
• Thị Bích Lụa (9/5): - Nhân viên thân thiện, phòng rộng, sạch sẽ. Giá phòng hợp lý.
• VALERIA (10/5): - Le meilleur endroit où séjourner! Le personnel est très gentil, disponible, aux petits soins. La chambre est spacieuse, propre, lumineuse, bien équipée. Service de laverie proposé par l'établissement à un bon prix. Service de taxi pour aller à l’aéroport de Da Nang proposé à un prix imbattable, difficile de trouver mieux. D'autres services de transport sont également proposés. Emplacement parfait, à une moindre distance de marche de tout (restaurants, supérettes, commerces) et du centre historique. Je recommande cet établissement au 100%
• Tomasz (8/5): -
• Anastasia (10/5): - Потрясающий отель! Очень очень понравилось! Жила 10 дней и осталась бы на подольше, если бы могла. Находится прямо в центре, до любой локации можно дойти пешком, тихо, красиво, уютно, чисто, свежо. Убирают комнаты, ставят водичку. Можно взять на прокат велосипеды. Могут помочь выбрать любую экскурсию, посоветуют, где покушать. Можно постирать вещи. Безумно милые и доброжелательные хозяева, ощущала себя как дома🤍✨ Все идеально! Смело советую!
• CalvinL93 (10/5): Great hotel - Mr Ha and his team are amazing and friendly. The place is well located and offers bicycle for rent. Our room was spacious with a fridge and a big bright window. We even had a small balcony. There is a lot of cafes and restaurants within walking distance.
• Dominique (10/5): -
• Sissy (10/5): Es hat einen gute Lage. Man ist schnell am Meer und schnell in der Stadt. Rundum sind viele süße Gassen, Cafes und Resta - Es war ein unfassbar süßes familiengeführtes Hotel. Das Personal hat alles getan um den Aufenthalt unvergesslich zu machen und war unfassbar zuvorkommend und freundlich!!! -
• Sarah (10/5): Great value for money. Comfortable and safe stay. Staffs are helpful and accommodating. - Perfect location for all your needs and nearest to all tourist spots. A hotel with everything we need from hotel amenities, airport transfers, motor rental, tour bookings, etc. We actually extended our stay because we truly enjoyed the place. Please choose Family Hotel when you visit Hoi An
• Alice (10/5): - Amazing location. The staff were all so friendly and helpful, organised our hotel transfer for us with no trouble, washing was done so quickly and they were always available contact! A really lovely family run hotel! Nothing!
• Kevin Seng Kiat (8/5): - Very convenient location for a stay at Hoi An. Clean rooms, friendly staff who greet you by name. My daughter said everything soft was comfy. (The beds were comfortable)
• Thị Nga (7/5): -
• Hannah (8/5): Love this spot, staff are amazing highly recommended - Location is ideal, plus laundry service is great. Everything was perfect
• Estivaliz (5/5): - I was confirmed booking and cancelled for overbooking, 30 minute after, when I was on my way from Da Nang to the property. Unfotunatelly I did not see that last email and found out this on arrival. I was offered a free bike for the last minute cancelation the following day thought. I did not take it cos my other hotel had also free bikes. Booking confirmed and then cancelled for overbooking
• Isabelle (9/5): - Nous avons été extrêmement bien reçu, l'hôtel est très bien situé, établissement très propre et confortable. On recommande.
• Natalya (10/5): - очень гостеприимный персонал, во всем помогали, были очень приветливы. расположение хорошее, все очень понравилось.
• Massimo (9/5): Hoi An bella bellissima - La posizione strategica e il prezzo. Quasi nulla
• Phạm Xuân (8/5): -
• ismahan (10/5): - Lovely hotel in fantastic location!! And the most helpful staff too, Felt like a little home away from home. Special thanks to Bo for being so helpful!
• Noam (10/5): - שירות נחמד מאוד, מיקום מעולה, צוות מעולה, וחדרים יפים
• Ling Pham (10/5): -
• Ghiggino (10/5): - La atención y el lugar fueron excelentes
• JGBer (8/5): -
• Mateo (10/5): Emplacement stratégique ; prestations top ; famille entièrement disponible pour vous guider. - Juste positionné stratégiquement pour balayer tous les sites essentiels de la ville sans être noyé par le flux des touristes qui peut devenir intenable. Un accueil comme on aimerait en avoir plus souvent au Vietnam. Une famille souriante et disponible. Rien
• Magnus (9/5): -
• Katherine (10/5): Lovely Hotel! - Very lovely stuff, receptionists are extremely caring! Good location, not far from the centre. Great value for money. If you need a pick up from the airport, I advise you to reach out to the hotel. (the cheapest teansfer you can find)
• chris92100 (10/5): Accueil très courtois très bon hotel - Petit hotel familiale de 11 chambres très agréable. Grande chambre très propre la femme de ménage passe tous les jours Bien situé la rue est calme la nuit Le plus de cet établissement est la qualité de l accueil Monsieur Ha Bo son frère sont d une extrême gentillesse prêts à vous aider à organiser votre séjour et sont tous extrêmement serviables. Hoi An est une ville très agréable pour quelques jours Au dessus de la porte il y a une lucarne sans rideau la lumière du couloir peut éclairer la chambre
• Tran (10/5): -
• nongkhlaw (5/5): -
• Trần (9/5): -
• tammo (10/5): Sehr gut - freundliches und hilfsbereites personal und managment
• Ronal Hasi (10/5): -

Photos