Gili Turtle Beach Resort
Location: Jalan Pantai Gili Trawangan, Gili Trawangan, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Stunning Beachfront Oasis
Private Beach Area: Enjoy the luxury of a private beach area just steps away from your room.
Balcony with Sea View: Relax in your room with a balcony offering stunning views of the sea.
Cycling and Bike Hire: Explore the island by cycling around, with convenient bike hire available at the resort.
Experience the ultimate beach getaway at Gili Turtle Beach Resort. Book your stay now to indulge in paradise.
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 10:30 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Massage services
- Currency exchange
- Outdoor furniture
- Coffee Shop on site
- Fire extinguishers
- Express check-in
- Free wired internet
- Scuba diving on site
- Snorkeling on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Private beach nearby
- Internet access
- Housekeeping on request
- Japanese garden
- Fishing nearby
- Horse riding nearby
- Beach club nearby (surcharge)
- Bicycle-friendly property
- Beach toys
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Bungalow, Multiple Beds, Beach View, Beachfront
1 Queen Bed and 1 Large Twin Bed
322-sq-foot room with beach views
Internet - Free WiFi
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bed sheets not available
-
Triple Room
3 Twin Beds
279 sq feet
Internet - Free WiFi
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Private bathroom
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Bed sheets not available
-
Deluxe Triple Room with Sea View
The spacious triple room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
-
Deluxe Bungalow
Boasting a private entrance, this air-conditioned bungalow includes 1 bedroom and 1 bathroom with a bath and a shower. The bungalow has a terrace with outdoor furniture and garden views to relax in after a busy day. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
-
Standard Triple Bungalow
Boasting a private entrance, this air-conditioned bungalow features 1 bedroom and 1 bathroom with a bath and a shower. The bungalow features a seating area, a wardrobe, as well as a terrace and a balcony. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Air conditioning
- Seating Area
- Toilet
- Private bathroom
- Private entrance
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
Guest Reviews
- aya (10/5): -
- Jana (3/5): Choose something else - Good location and okey breakfast It was dirty!
Bed sheets stained, walls dirty and no hot water in the bathroom
- Edith (8/5): - Baik No
- gupta (5/5): -
- Christie (2/5): Great staff and location for the super budget friendly - The staff are super amazing, love love love the girls, very helpful, kind funny. Location is prime opposite ocean Rooms are damaged outdated no fridges no tv no complimentary water
- Emmanuelle (1/5): - L’emplacement. La chambre était sale, insalubre, vétuste, la télécommande de la Clim de marchait pas, bloquer à 16 degré, on s’est gelé toute la nuit, la douche catastrophique, éclairé avec une lampe de garage, une odeur affreuse. Dommage car l’emplacement est bien.
- Axel (1/5): Établissement à éviter absolument! - Rien. Séjour extrêmement décevant — à éviter absolument.
Dès l’arrivée, on comprend vite que l’établissement ne correspond pas aux standards attendus. La chambre était en mauvais état, sombre, mal entretenue, et clairement pas accueillante. Aucun gel douche ni shampoing n’était fourni, ce qui est pourtant le minimum.
La climatisation est inutilisable à cause d’un bruit extrêmement fort, et l’isolation est quasi inexistante : entre le bruit de la route principale et l’appel à la prière, il est tout simplement impossible de dormir correctement.
Les lits sont très inconfortables, durs, avec des ressorts que l’on sent à chaque mouvement. Aucun espace de rangement digne de ce nom : dans certaines chambres, il n’y a même pas de quoi poser ses affaires de toilette ou suspendre une serviette.
Le petit-déjeuner est très décevant, sans qualité ni variété.
Le personnel n’a pas arrangé l’expérience : manque d’écoute, attitude parfois déplacée, et un comportement intrusif et moqueur de la part de l’un d’entre eux, ce qui est inacceptable. Il nous faisait énormément de réflexions et nous demandait constamment de justifier nos déplacements et nos achats, sans parler du fait qu’il nous parlait tout simplement mal…
Enfin, les horaires de check-in et check-out semblent très approximatifs, à l’image du reste de l’organisation.
En résumé : un établissement où le confort, le service et le repos ne sont pas au rendez-vous. Nous ne recommandons absolument pas.
- Axel (1/5): Établissement à éviter absolument ! - Rien Séjour extrêmement décevant — à éviter absolument.
Dès l’arrivée, on comprend vite que l’établissement ne correspond pas aux standards attendus. La chambre était en mauvais état, sombre, mal entretenue, et clairement pas accueillante. Aucun gel douche ni shampoing n’était fourni, ce qui est pourtant le minimum.
La climatisation est inutilisable à cause d’un bruit extrêmement fort, et l’isolation est quasi inexistante : entre le bruit de la route principale et l’appel à la prière, il est tout simplement impossible de dormir correctement.
Les lits sont très inconfortables, durs, avec des ressorts que l’on sent à chaque mouvement. Aucun espace de rangement digne de ce nom : dans certaines chambres, il n’y a même pas de quoi poser ses affaires de toilette ou suspendre une serviette.
Le petit-déjeuner est très décevant, sans qualité ni variété.
Le personnel n’a pas arrangé l’expérience : manque d’écoute, attitude parfois déplacée, et un comportement intrusif et moqueur de la part de l’un d’entre eux, ce qui est inacceptable. Il nous faisait énormément de réflexions et nous demandait constamment de justifier nos déplacements et nos achats, sans parler du fait qu’il nous parlait tout simplement mal…
Enfin, les horaires de check-in et check-out semblent très approximatifs, à l’image du reste de l’organisation.
En résumé : un établissement où le confort, le service et le repos ne sont pas au rendez-vous. Nous ne recommandons absolument pas.
- Guest (2/5): -
- Tom (8/5): -
- Glen (8/5): - Great location, walk to everything, great staff too Nothing, great value for money
- OKY PITRA (10/5): - All Good Place in front of Beach
- ahmed (10/5): - all staff so friendly, thank you Mas Asep
- eléonore (10/5): -
- alessia (9/5): -
- Andrea (1/5): No pudimos alojarnos ni la primera noche allí - Nada, la habitación no era la que aparecía en las imagenes, estaba sucio, con pulgas saltando en la cama, pelos en las toallas, sabanas sucias, la habitación llena de arañas y tela de araña, no había agua caliente en el baño y el personal no nos dio ninguna solución ni acepto devolución del dinero Nada, la habitación no era la que aparecía en las imagenes, estaba sucio, con pulgas saltando en la cama, pelos en las toallas, sabanas sucias, la habitación llena de arañas y tela de araña, no haía agua caliente en el baño y el personal no nos dió ninguna solución ni acepto devolución del dinero
- Stefanus (10/5): -
- Joselyn (7/5): Good if your on a tight budget - Location Cleanliness
- miss j greyson (2/5): PRETY BAD - NOT MUCH LOTS OF THINGS
- Genesis (3/5): - I really enjoyed talking with Buwah. He spoke English well and all the staff were very helpful and lovely. The place offered free breakfast and the beach was just across the street. The beds were quite uncomfortable. Feeling every spring pretty much. My bathroom was outside and everything was always soaked because of the rain. I went in January. The hot water lasted maybe 5 minutes each time. And the handles to things were pretty rusted. On the last day the drywall from the bathroom ceiling area that was covered fell all over the floor.. not the best. I guess thats what you get for the money there.
- Flynn (10/5): -
- Asia (5/5): -
- Tommaso (8/5): -
- Laurie-France (3/5): Bra läge men uruselt rum dålig ac - Goda pannkakor, nära till hamnen o allt annat Inte städat en enda gång, golvet var så smutsigt, vi fick använda flipflops när vi skulle ut från duschen då golvet där sängen var var helt oslipat, smutsigt och obehagligt under fötterna. Badrummet var bra, stort men snabbt snutsigt då golvet från det andra rummet smutsade ner våra fötter / skor
- Laura (7/5): - Super nah am Stand
Und Man konnte jeden Tag Schildkröten sehen Das Internet hat nicht funktioniert
Und morgens um 5 sind religiöse Gesänge gespielt worden in einer unmöglichen Lautstärke.
Sie liefen auch mehrfach am Tag
Also schlafen ist da nicht wirklich möglich
- Sunnetci (9/5): En iyi plaj ve lokaasyon - Em iyi plaj ve lokasyom çalışanlar güleryüzlü yemekler lezzetli Cami sesi fazla geliyor
- reddy (1/5): -
- Andrew (10/5): - The staff and location were amazing.Really beautiful friendly staff and an amazing part of Gilli T.
- Martijn (8/5): Good - The staff, especially Ba is amazing, helped us with tours etc.
- Sommer-Jane (7/5): - Location was good! We were staying just one night to see the island, so just needed a basic room to sleep in. Bed was comfortable, aircon worked well. Good food at the restaurant.
- Gunes (10/5): -
- Mohammad (5/5): -
- Derya (10/5): Perfect beachfront stay with sea turtles, great food, and warm hospitality. - We were treated with Turkish hospitality and had a wonderful time with our family. Sea turtles swim on the beach in front of the hotel, and swimming with them every day was a wonderful experience. The location is right on the beach, and the restaurant and free sun loungers are very comfortable. The food in the restaurant is delicious; you should especially try the shrimp and calamari. The hotel staff is friendly and helpful. We highly recommend it. Nothing
- Gunes (10/5): - Plaja ve merkeze yakinligi, personellerin ilgisi ve guler yüzlülüğü, odanin temizligi ve adanin en guzel plajinda olmasi.
- Cäcilia (1/5): Übelst - Strandnähe Ich habe die Location nach 15 Minuten verlassen, da unzumutbar. Ich kann mich nur den schlechtesten Bewertungen anschließen. Bad: total verdreckt, rostige Rohre, Loch im Dach, Restdach baufällig, verdrecktes Handtuch auf der Stufe zum Schlafzimmer als Teppichersatz. Nur schmutziger Duschvorhang zwischen Bad und Schlafzimmer, d.h. frei zugänglich für Tiere JEGLICHER Art. Kein Safe… Aussicht Terrasse scheußlich, z. T. Müll oder Baumaterial. Mir wurde Erstattung versprochen, jedoch keinerlei Reaktion auf meine Mails, booking.com auch nicht hilfreich. Personal freundlich, aber vom herumsitzen wird die Location nicht besser
- Nicolas (7/5): -
- JAAOUANI (8/5): Séjours innoubliable - L emplacement et le personnel La piscine
- Guillermo Daniel (5/5): Solo para 1 o 2 días - La ubicación Puertas inseguras
Insectos en el techo
Olor de las sábanas
- Flavie (8/5): -
- Stoyanov (5/5): - The location is great. Close to the port and lots of restaurants and shops. DO NOT BOOK THE SEA VIEW ROOM. The room is good however the ceiling is rat infested. Durring the night all heard was very loud horrible noise from the rats. I can't comment the rest of the bungalows.
- Ainhoa (9/5): - Cercania a la playa. Personal super amable.
- Victoria (2/5): Staff were amazing, such a shame the accommodation let them down. - By the beach
Staff were super friendly and helpful Facilities weren’t clean
Woken up at 4:30am because room was right next to the call for prayer tower
Very run down and no sound proofing
Faculties didn’t work properly, shower had no pressure and bidet didn’t work
Bugs everywhere
Holes throughout the cabin allowing wildlife in resulting in us being bitten during the night.
Stains on the bed sheets
- Oleksandr (1/5): Nice beaches - The placement is very nice near the beach Dirty bedsheets, dirty bad, broken doors, thats even when u close them can be open without any pressure
- Alexander (7/5): -
- Sørensen (3/5): -
- Juan Rivera (6/5): - Ubicación frente a la playa y personal muy amable El aire acondicionado no enfriaba bien
- B.Kaleagasi (10/5): Greatest beach in Bali, simple but very fine hotel - Greatest beach in Bali. Water quality, sand and the hotel's facilities are perfect
The hotel's design is very simple in line with its concept and very comfortable.
Food, beverage, music, and hygiene are all excellent. There might be need for an additional lamp in the rooms.
- Mehmet (10/5): Perfect Beach Our stay at Gili Turtle Beach Resort was absolutely wonderful. The highlight was definitely the stunning -
- Rodrigo (8/5): -
- Emma Martina (5/5): - Bra frukost, god omelette, trevlig personal, väldigt nära stranden. Prisvärt. Boendet ligger väldigt nära bargatan, lite hög musik samt människor som gick förbi rummet sent om natten. Inte ett ljudisolerat rum. Moské som ljuder tidigt på morgonen
- Gulin (10/5): - The staff, the music all amazing. Good value for money. I would definitely choose the same spot. The food was delicious as well. Very satisfied... There was nothing I didnt like.
- Banu (10/5): 🌟🌟🌟🌟🌟 Perfect Island Escape! - Location - good value - beach side - restaurant .
Amazing location right on the beach with unforgettable sunsets. Rooms are basic but clean and spacious. and all you need for a relaxing stay. The staff are incredibly kind and always helpful. All day breakfast, easy bike/snorkel rentals. A true little paradise in Gili Trawangan – can’t wait to return Rooms are clean but old and very simple.
Bathroom are very old.
- Victoria (1/5): -
- regina (6/5): - La verdad es un hotel bastante malo no vale lo q se paga por el
- Remco (1/5): -
- Filippo (10/5): -
- Debora (5/5): - It's near the centre. The room is not comfortable, the door to my room was broken. The walls were dirty, the bathroom was not very clean. I didn't like it.
- Fatima-zohra (7/5): Bien situé pour quelques nuits - Il est a 10 min a pied du port, la plage juste devant est propre et sympa, des restaurants à proximité Les insectes dans la salle de bain mais ca fait partie du charme 😉
Et peut-être bouillant autour.
- Jacobus (8/5): - Spacious rooms with semi-outdoor bathroom. Clean and basic. A mini fridge and kettle would have been nice. The call to prayer at 5am was a rude awakening but unavoidable on this island. All door handles were broken in my room.
- Jacobus (8/5): - Location was good and staff friendly and helpful. Beds were comfortable and bathroom quite unique A fridge and kettle would have been nice
- Irene (5/5): - Location and friendly staff The room was not clean and the mattress was terrible. At 5am you can hear the mosque sounds. Good if you want to save some money.
- Lourdes (5/5): Demasiado caro para lo destrozado que está. El desayuno muy rico y sus empleados muy simpáticos - En frente de la playa Esta viejo, mucha humedad. No ponen ni una pastilla de jabón. Las toallas viejas
- Margarita (3/5): - ubicación no se podia dormir, mezquita muy cerca. Habitaciones muy viejas y con cucas.
- CAROLE (5/5): Décevant logement dégradé - En plein centre, proche de la plage aux tortues Ne vaut pas un 3 étoile très vétuste
On attend l’appel à la prière de la mosquée voisine à 5 heures du matin
Petit dej pauvre 1 plat au choix et une boisson
- Kylie (8/5): -
- marc (10/5): -
- Zabine (7/5): -
- Dilara (10/5): Gili için harika bir yer - Tesis gerçekten beklentilerimizin üstündeydi, temizdi, konumu çok iyiydi, çalışanları son derece yardımseverdi, otelin plajı da çok güzeldi
- Moon (4/5): - L'emplacement Les murs et plafonds de la chambre et de la salle de bain sont moisies.
Pas de gel douche ni de shampoing.
Très moyen pour un hôtel.....
Je déconseille
- Sarah (7/5): Friendly staff, great location, could do with a makeover. However most places on island are like this. - Location was excellent- right at Turtle Point It’s a basic property, but not complaining .. it did us well
- Manuel (7/5): Cómodo - Mucho potencial. Posición y cercanía a todo. Cero cuidado! Yo
He quedado en un doble y se escuchaba todo los de arriba sobre todo caminando!
Personal súper amable en todo pero no justifica el poco interés que sea un sitio mejor. Porque de verdad sería muy guay si lo arreglas un poco más Falta de cuidado
- andrea (6/5): Delusione totale - Persone cordiali posizione interessante se cerchi il caos Le foto lo rendono più interessante di quello che è
- Julia (5/5): No volveríamos - La ubicación era muy buena, cerca del centro pero un poco alejado de todo el ruido. Era muy lindo desayunar en la playa. La habitación era chica, el baño no tenía pared hasta el techo, la ducha estaba en el medio y nunca se terminaba de secar el piso y era incómodo. Vimos una cucaracha muy grande caminando por una de las camas.
- Carlo (6/5): Ottima posizione, resto da migliorare - Sicuramente l'ottima posizione, a meno di 10 minuti a piedi dal porto. La vicinanza con la moschea e le preghiere al megafono non ci hanno disturbato.
La struttura è dalla parte opposta a quella della "movida" (che comunque si può raggiungere in 5 minuti di bicicletta) e la sera è molto tranquillo con tanti locali per mangiare. La struttura ha delle stanze molto spartane, ma la cosa negativa per noi è stato il bagno. La porta del bagno si chiudeva dall'interno della stanza e ci siamo chiesti subito il perché...e la risposta è stata perché il bagno aveva il "tetto" che lasciava ampi spazi che facevano passare aria/insetti/cose. Pulizia da rivedere, abbiamo trovato dei capelli degli ospiti precedenti.
Non avevamo le saponette in bagno e le abbiamo dovute chiedere alla reception: la cosa "simpatica" è che ne spariva una ogni notte.
- Michelle (3/5): - Det lå tæt på stranden, hvor de havde et strandområde forbeholdt deres gæster. Overnatningsstedet var virkelig slidt og ulækkert! (Se billederne).
Vi var meget overrasket over at stedet kunne have en anbefaling på 6 på booking. Dette stemmer slet ikke overens med stedet.
Vores bungalow var utrolig beskidt og bungalowen var så slidt at det var uacceptabelt( både vægge, loftet og gulvene), sengene var dårlige, elendig morgenmad, ingen rengøring.
Hotellet blev drevet at nogle unge mennesker.
Vi fandt både hår og æggeskaller i vores mad!
Derudover blev vi vækket hver morgen kl.5 på grund af meget højlydt bøn fra moskeen.
Vi gjorde alt hvad vi kunne for ikke at opholde os på stedet, ud over når vi skulle sove.
Vi kan ikke anbefale stedet og vil ikke komme her igen.
- Iñigo (10/5): -
- SONIA (2/5): -
- BERTRAND (8/5): - Très correct pour le prix.
- Bradley (3/5): Overall it was still ok but I would recommend another place that had a few luxurious comforts, once again the local staf - The staff were great, especially the manager Had no bath like it said, toilet aircon and sheets were unsatisfactory, a basic fridge would have been nice, so if your not after any luxury then its fine
- Mustafa (10/5): - Tesis denize sıfır ve limana 500 metre yakınlıktaydı, çalışanlar ve otel sahibi çok sıcak ve yardımcı insanlar, tavsiye ederim
- INES (1/5): Mugrosidad - El personal Muy sucio, toallas encartonadas y mugrientas. Nos picaron chinches o insectos no identificado. Lavabo verde.
- Jiejun (6/5): - 位置很好,靠近码头。员工Ivan考虑很周到,很热心 太吵了,周围很多酒吧,晚上无法入睡,且第二天五点会有穆斯林的喇叭响起。
- Andreina (6/5): Oké, maar geen aanrader. - Het was allemaal vrij basis, maar oké. Het is verouderd en je hoort de moskee heel luid.
- Mascha (1/5): Verschrikkelijk - De ontvangst Alles was vies, slecht, we voelden ons niet veilig
- Luca (7/5): - Staff simpaticissimo e super disponibile!
Posizione molto bella di fronte a turtle beach e in una zona movimentata dell isola La vicinanza alla moschea che alle 5.30 di mattina ti sveglia come se fosse fuori dalla tua porta.
- Alvaro (9/5): - Ubicacion en primera liinea de playa
- Pascale (1/5): - Rien, hôtel lamentable à tous les niveaux. Bien trop cher pour ce que c'est. Je déconseille totalement. Chambre déplorable, vue sur des poubelles/construction à moitié abandonnees. Reveil par les employés à 6h30 car chambre dans leur chemin.
Restaurant mauvais, même le café du pt dej était mauvais. Je ne comprends pas comment il peut apparaître comme un 3 étoiles sur booking.
- Lea (5/5): Super Lage aber etwas laut - Die Lage war top. Mehrheitlich sehr nettes Personal. Die Moschee ist sehr laut an diesem Standort, ich war jeweils um 5 Uhr morgens wach, da die Gebete dann beginnen.
Am ersten Tag wollte ich frühstücken. Mir wirde gesagt, ich sei noch zu früh. Als ich mich hinsetzte und wartete konnte ich hören, wie ein Mann ebenfalls nach Frühstück frage, er hat es bekommen.
- peggy (8/5): - Le personnel
L emplacement
Les logements individuels
La douche extérieure La lumière dans la chambre on ne voyait rien .( changer les ampoules)
La climatisation faible
Changer le mobilier au restaurant
Énorme point négatif la mosquée juste a côté qui hurle des le matin
- Joanne (5/5): -
- Sakina (5/5): -
- Joselyn (5/5): Aceptable - Excelente ubicación cercano a todo Hay una mezquita muy cerca por lo que todos los días a las 5am y entre en día se escucha los rezos y cantos al lado tuyo no es agradable la verdad muy ruidoso
- Gupta (1/5): Worst Hotel - AC not working, No toiletries, No international charging points, not maintained properly
- Irina (1/5): Не рекомендую - Только расположение отеля. Недалеко от пристани, можно дойти пешком. Номер не соответствует фото, темный, практически нет освещения, стены все в плесени. Под потолком паутина. В ванной комнате плитка грязная, на душевой лейке зеленая плесень. В номере запах сырости. Постельное белье желтое, неприятно спать, все влажное, запах плесени и сырости. Пришлось поменять билеты и съехать раньше. Потеряли день. Вдоль отеля ограждение за которым развалины, проживает персонал, там просто ужас, свалка. На кухне бардак, девушка повар сидит на столе с ногами, потом на этой поверхности готовит. В этом отеле не то что не комфортно жить, а опасно для здоровья. Всегда читаю отзывы, очень критично к ним отношусь, всегда считаю сколько людей - столько мнений, крайне редко пишу негативные отзывы, но в данной ситуации не могу промолчать! Написала претензию в поддержку букинг, считаю этот отель позором для данного сайта бронирования. Первый раз столкнулись с таким разочарованием!
- gary (1/5): I want a complaint put on reference this booking - I left booking .com have all the pictures holes in roof ants everywere ver very dirty and booking .com don’t even give refund
- Reza (2/5): - Absolutely misleading – avoid this place!
The photos on Expedia are completely different from the reality. The accommodation was in terrible condition — no hand towels, no cups or glasses, not even a basic bar of soap provided!
Most of the facilities were broken or faulty, including a damaged power point which felt unsafe. On top of that, extremely loud calls to prayer from a nearby mosque started around 5 AM and lasted for 30 minutes — it was impossible to sleep through.
The worst part? I reached out to Expedia for support, and they did nothing. No help at all from a company I’ve been using for years. Truly disappointing customer service.
This place was unliveable — I had to rebook elsewhere and move out the very next morning. And Expedia never supported me and didn't make any refunds. Next time, I will not check in before checking the property!
If you're considering staying here, please think again and read more reviews. I wish I had.
- Aadne (7/5): -
- Chantal (2/5): Nous avons changer d’hôtel - La vue Les toilettes étaient cassées ainsi que la chasse d’eau, difficiles à utiliser sans tomber, cela n’a pas eu l’air de déranger le personnel quand on leur en a fait part
- Еговцева (1/5): The so-called “deluxe” bungalows were dirty, broken, and completely misrepresented — one of the worst hotel experiences - There is simply nothing to like about this place. The hotel hasn’t been maintained or renovated in a long time everything is worn out and falling apart. Even basic cracks and damage haven’t been repaired. The tables are broken, there’s mold and rust everywhere. It’s in a terrible state. We had two “Deluxe” bungalows, but the reality was shocking:
• Holes in the walls were stuffed with rags
• Doors were chipped and damaged
• Bed sheets were stained and dirty
• The sink area had missing and broken tiles
• Mold was visible in several places
• No administrator was present we were checked in by the cook
This has nothing to do with “deluxe”. It was a complete misrepresentation.
- Rory (9/5): -
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