Nusantara Hotel Sembalun

Location: Jl. Pelawangan Rinjani No. 1, Sembalun Lawang, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Family rooms
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• CCTV outside property
• Face masks for guests available
• Thermometers for guests provided by property
• Television in common areas
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Housekeeping on request
• Exercise/lap pool
• Japanese garden
• Swimming nearby

Rooms Available

• Superior King Room

  The double room offers a private entrance, soundproof walls, a terrace with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Hand sanitiser

• Superior Twin Room

  The twin room features a private entrance, soundproof walls, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Hand sanitiser

• Deluxe King Room

  The double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap

Guest Reviews

• Kam Fai (1/5): This is the worst hotel experience - Only the convenient location This is the worst hotel experience First of all, the room had no toilet paper and there were shoe prints on the toilet Dirts at the corner The worst thing was, I had a pair of running shoes at the balency of my room and was STOLEN, but the staffs did nothing to help The most ridiculous thing was that, the staff said maybe the dog dragged the shoes away OK, I AM NOT A FOUL
• laborde (5/5): Bien placé au pied du Rinjani mais c'est tout. Piscine inutilisable, petit déjeuner médiocre etc. - La situation et la facilité d'accès. Le service, l'état d'entretien, la nourriture, l'insonorisation des chambres (mosquée juste en face)
• harmonie (2/5): - Hôtel qui prétend avoir une piscine extérieure ouverte à l'année. Elle était verte et non chauffée. Donc inutilisable. On nous a pas prévenu. Pas de climatisation dans les chambres. On a eu froid avec l'humidité. Le porte savon cassé, on a dû en demander un neuf. Pas assez de papier WC, il a aussi fallu demander. Le sèche cheveux OFF. Très cher pour le rapport qualité-prix de Lombok. Pas de Grab ni de Gojek. Chauffeur privé deux fois plus cher qu'ailleurs. Ils ont bien compris qu'on est européens et qu'on est bloqué là pour l'ascension du Rinjani. Là encore, l'hôtel vous trouve un guide, qui vous fait payer 30% plus cher que les agences autour.
• Hilmy (8/5): -
• Hisham (7/5): Nice hotel to chill at the foothill of Rinjani mountain. - It was located at a perfect area in Sembalun. Right next to the registration office for those who is climbing the mountain. Hoping the hotel management could consider purchasing a prayer mat for its Muslims guests.
• Anggita (7/5): -
• Andrew (8/5): Rinjani 100 Stay - Stayed for the Rinjani 100 race weekend. It seemed a little expensive, and the wall in the room didn't offer much sound protection from the room next door. But the hotel is the main race venue so location couldn't be better. The facilities, staff, food, etc were all great too. When the clouds cleared there was also a perfect view of Rinjani from the room's verandah. So despite the price and the noise I would still strongly recommend, especially for the R100 race weekend. A bit expensive and sometimes noisy as the room offered very little sound protection from the adjacent room.
• Bui (7/5): Good -
• Bowkett (1/5): Bad -
• Ting (10/5): Exceptional -
• Frank (4/5): OK, but not value for money - Location and view Small room.. uncomfortable bed.. wet floors
• Elizabeth (7/5): Good environment only not much to do and no taxi drivers - Location N/a
• Jason (7/5): Good -
• Sam (1/5): Bad - Booked and realised I had the wrong town, called 20 minutes later and refused to refund. Terrible money making racket.
• Michael (9/5): Great value welcoming staff - Exceptional views of Mt Rinjani, beautiful property located in a beautiful valley
• Sebastien (1/5): Noisy, expensive and bad services... - The location near the Rinjani entrance The hotel has several bungalow. Each bungalow has 2 rooms, 1 room is adjacent to the other room. Sounds from adjacent room, such as conversations, television noise, or even intimate activities, can be easily heard. Upon check in, no linen in the room... they only provide a blanket...I guess not even clean between 2 clients On Friday, between 12pm and 2pm, the restaurant was closed... because the chef went to the mosque for praying... The staff is not really friendly
• Ilja (1/5): Bad - A lobby, and a row of 20 small wooden cabins. At 1100 meter above sea level, colder than the coast. The first hotel in a month of traveling in Indonesia which did not offer us a pick up ride, a omen. Lombok perhaps has lost more income to the Covid lockdowns of the past than any other islands of Indonesia and is still not able to recover from the loss of tourism. Nice garden and swimmingpools. Orchids fixed on trees, Plumeria, flowering trees, some native Javan deer in a cage. Cabins overlooking the nice garden, swimmingpools and a nice vulcano view on mount Rinjani. The mount of the vulcano is about a 14 hour hike from the hotel. ‘They say’ it is a mess up there; thrash, litter and human waste which is left behind spoiling the spectacular view. Time for a clean-up perhaps? Direct neighbor is one of the mosques of the village, if 3 times or more prayer calls a day by loud public adress speakers  are your thing… this can be your walhalla. Diner is next to the lobby in cold fluorescent lights, the hamburger we ordered is tiny, as is the portion of french fries. Ox tail soup was ok. Fish and chips for the kid took hours longer than the rest of the diner and when served was about ten french fries and two nuggets. Way too small. Madurodam style food. The ‘hotel’ serves Bintang beer, that’s the first plus, only to find out that after 2 beers they ran ‘out of stock’. Restaurants in the neighborhood looked as if no visitor arrived in years, maybe not a good idea to go there. No stores, supermarkets or convenience stores sell beer, wine, liquor or local arak. There is a warung selling sata ayam and sate saki on the street and some convenience stores. There is no cutlery or china in the room of the hotel besides some dirty teacups. Indomie soup in a cup and some krupuk from the convenience store nearby is your best chance for breakfast, lunch and diner (if you wish to skip what the hotel serves).
• Ketut (7/5): Nice - Breakfast is OK
• Teti (7/5): Good -
• Izuan (9/5): Superb -
• Sylvie (6/5): Pleasant -
• Peter (4/5): Annoying - Good location. It has potential but comes up short in most areas. Needs some professional management. Booked with booking.com at 600,000 per night then found direct price was about 350,000 and on closer inspection property was on other platforms at that price. No better way to annoy someone than to make them feel ripped off. All comments about smelly bathrooms etc from other reviews are correct. I should have read them before booking...
• Nor (10/5): Exceptional - Nice scenery outside the hotel. Great location, looking at Mount Rinjani.
• Sebastien (2/5): Poor management and bad service for one of of the most expensive place in Sembalun. - The location facing Rinjani Rooms are very noisy, you can hear all the conversation of your neighbors as there is just a wall partition between the wall. On friday, the chef at restaurant was not working during between 11.30am and 2pm as he was praying at the mosque. No sheet in the rooms, i had to ask the reception and they told me it s loke that, rooms only has blanket, after complaining they provided a duvet blanket.
• Adolfo (8/5): Very good -
• Ishak (8/5): Very good -
• Grace (5/5): Passable -
• Mohd (10/5): Exceptional -
• Muhammad (10/5): Exceptional -
• Amr (10/5): Exceptional -

Photos