Mint House Houston - Medical Center

Location: 1911 Holcombe Boulevard, Houston, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• BBQ facilities
• Lift / Elevator
• Non-smoking throughout
• Heated pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Process in place to check health of guests
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill

Rooms Available

• Apartment, 1 King Bed

  1 King Bed

  650 sq feet

  
  

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - 50-inch flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Washing machine, iron/ironing board, and wardrobe or closet

  Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)

  Need to Know - Housekeeping on request, no cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Ceiling fan
  • Separate sitting area
  • Free WiFi
  • Separate living room
  • No cribs (infant beds)
  • Separate bedroom
  • Dryer
  • Bedsheets provided
  • Paper towels
  • Freezer
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Three Bedroom Apartment with Balcony

  This apartment features a rooftop pool. This spacious apartment features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a private entrance, a tea and coffee maker, as well as a dining area. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• Two-Bedroom Apartment

  This apartment's special feature is the rooftop pool. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a private entrance, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

• King Suite

  Guests will have a special experience as this suite offers a rooftop pool. This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This suite is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a private entrance, a tea and coffee maker, as well as a dining area. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Rooftop pool
  • Trash cans
  • Shampoo
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• Cooper (10/5): It was very relaxing - It was clean and secure N/A
• David (10/5): -
• Rauw_ (10/5): - Everything was awesome thank you Everything was great I really appreciate it
• Maria Auxiliadora (8/5): Buen alojamiento y bien ubicado - Ubicación excelente. Bastante cómodo. Buena relación calidad precio. Alguno de los mobiliarios están bastante gastados. El piso del balcón está en muy mal estado.
• Kai (10/5): -
• Dwayne (9/5): We will never use booking.com again… - The mint house was great. Minus the parking scam! We parked in a visitor spot our first night & got towed. Costing us $309 dollars! And then was told we have to park on the 6th floor. That would have been a valuable piece of information to know up front. BUYER BEWARE!!! The booking.com scam. The guy I spoke to on the phone for 55 minutes was on the phone with the mint house staff and told her he was me!!! Fuck that guy! Booking.com will be hearing from my attorney. Sad but true! Scammers are like bullies and must be stopped at all cost!
• JOSE (8/5): Excelente acomodación mala limpieza - El área social y el dpto Falta toalla y limpieza de los ductos de aire acondicionado del sofá cama malos accesorios de baño y no funciona la cafetera. Tapados el drenaje de las duchas
• Sharocka (10/5): -
• Diana (10/5): -
• Katharine (7/5): -
• Maria Georgia (9/5): -
• Michelle (7/5): A little disappointed this time - Always stay here when in town for my doctor appointment at MDAnderson. Close to the hospital. Beautiful views & amenities. A safe secure place with good parking. Comfortable beds. This time we were disappointed in how the apartment was stocked. They always have had Mrs Meyers soap in bathroom & kitchen. This year had a glass bottle by both sinks that was unlabeled so wasn't sure what we were using. No dishwasher detergent. Deck was peeling paint so badly we didn't want to go out on it & track it back in. Deck needed cleaned.
• Stine (10/5): - Sehr schöne Lage dicht am Park. Unterkunft war sauber und gut ausgestattet. Vom 19 Stock einen wunderschönen Blick über die Stadt!
• Eduardo (9/5): great value great location great amenities - Very close to the MD Anderson which was the objective of the trip, we are planning to be back soon, great place. key retrieval and drop off code code did not work but we got help from front desk.
• JOSE (10/5): -
• Noel (6/5): It was fine. But I wouldn't stay here again. - The apartment was a good size and once I was checked in it was easy to navigate. I didn't love the remote management - there's no Mint House staff on site to accommodate requests like early check in, bag storage etc. Luckily the building concierge was kind enough to let me stow my bags in a lobby closet. My biggest gripe is that my unit didn't have a balcony, but it was advertised as having one. The windows also didn't open so it was slightly stuffy. The bedroom TV remote also didn't work, which rendered it useless. Lastly, you'll have to rely heavily on a car, rideshare and/or delivery at this location. I know Houston is not a walkable city, but it would be nice to be closer a coffee shop or even fast food options.
• SamLie (9/5): I recommend, as long as you're not into hours long showers - The apartment was very big, felt like a breath of freshair. I was on the 11th floor, so I had a great view, even if it wasn't facing anything incredible. The outside jaccuzi and swimming pool, on the 7th floor, are nice after a long day, and not very used after 8pm, so it's calm! Washing machine was working perfectly, it really helped. The kitchen was perfect, the room too, and the living room as well. I didn't like the bathroom: the tub was hard to enter, and the showerhead was fixed. As a woman, this is horrible. The pressure was bad too. And the worst, was the water temperature : you can't choose the temperature, and even when it starts getting hot enough, the temperature is changing every few dozens of seconds. I was unable to take any good shower.
• Mario (10/5): - Very comfortable and peaceful Have no complaints
• Guest (8/5): -
• Karime (10/5): -
• Karime (10/5): Excelente custo benefício - Facilidade de acesso e segurança
• Guest (10/5): 舒适的体验（除了员工职业素质） - 房间宽敞舒适，厨房用具和洗衣房设施齐备，出行比较方便，距离最近的超市开车仅数分钟 管理混乱，员工需要进一步培训。电话无人接听，短信邮件不回，入住密码在入住时间2小时后，反复催促才给到我们，实在是太不愉快了
• Maria vanessa (7/5): -
• Marc (9/5): -
• Rizalee (8/5): -
• MARIUSZ (7/5): Good stay - Big space. Good localtion. Walking distance to zoo and big park. A lot of green land around for walking No access to pool even we asked for support. Mint House asked for 30 usd per night for parking while it is free of charge on level 6 for visitors. Not good communication with on line support.
• shanta (8/5): Overall good stay - Parking
• Sierr (6/5): -
• Maria (10/5): - Location and modern Nothing
• Garen or Waneta (10/5): -
• Janet (8/5): Very beautiful and great location - The location was amazing, and the room was lovely The check in process was difficult. I had to spend an hour trying to retrieve the key and on the phone with support. I didn’t receive my code before check in
• Guest (10/5): -
• Yamasaki (9/5): 良い - 引越し前のアパートと同じ場所 特になし
• Yasmine (10/5): - Loved the building and unit I stayed at! The unit was clean and had the right supplies for my stay, which was wonderful. The whole place felt quiet and safe. The main downside was communication from Mint House itself. There's an important email for move-in that I didn't get until I called, the key system (for getting the key) didn't work so I had to call again, and apparently parking is $30 per day which was a convenient fine print thing they did rather than include it in the overall cost.
• VLADISLAV (10/5): - Everything was good. Pretty silent area. Very pleasant amenities and business and conference area and gym. Wi-fi network on the checking instructions. So I needed to call support and they said to use another one. The speed was 15-20 downloads and 5 upload. Not the best...
• Francesco (6/5): -
• Maria vanessa (8/5): -
• joel (8/5): -
• Amanda (10/5): Great experience - Beautiful property and way better than a traditional hotel. I had to be on a special diet for my stay so being able to cook was so nice.
• Mauro Sérgio (10/5): Estadia perfeita! Super indico! - O espaço era bem amplo e confortável, com ótimos utensílios de cozinha também. Gostei da academia também. Gostei que pude estacionar no 6 andar sem custo, somente me cadastrando nas vagas de visitante a cada dia. Tudo foi perfeito!
• Marc (8/5): - Very clean and spacious room
• Karen (1/5): Far more difficult than should be necessary - Good location. Good fitness facility Complicated access, many phone calls trying to get simple answers. Bad customer service
• David (8/5): - The location and space is amazing, great building The parking is insane,and not very great communication during check in
• Aurianna (4/5): -
• Alexander (10/5): - Das Fitnesscenter war ganz ordentlich. Zudem hat das Apartment einen schönen Ausblick.
• Lin (8/5): - 很舒适的住宿条件，空间足够大，厨房用具、洗衣机干衣机一应俱全。 员工需要加强培训，我们有一天因密码失效被关在门外整整2个半小时，电话、邮件、短信都联系不上，差一点报警
• Şura Nur (8/5): -
• Cagla (8/5): Improvements needed, but great location and free parking - Location, free parking Laundry room light not working, gaps on the wooden floor under the table, only one large dish available, the sleep comforter was old and the material inside it was scattered around inside, not functional at all, one of the remote controls was not functioning and the second was controlling both tv sets at the same time (even though I wanted to switch on only the living room tv, bedroom tv was switched on too)
• Karime (7/5): -
• Hessa (10/5): spacious and comfortable - Nice apartment, spacious and good location Nothing
• Flores (10/5): Enjoyed my stay - No breakfast here Key cafe
• Jorge (7/5): - View to outside room was nice also. The bathroom needs to be cleaned better especially shower
• Maria vanessa (10/5): -
• Karime (9/5): Excelente custo benefício - Completa
• Tara (10/5): Clean, roomy, and well-outfitted apartment with a gorgeous pool and great location near the med ctr - This place is fantastic. It was perfect for a stay for medical appointments. I honestly wish I had been there longer! The rooftop pool is lovely, and the apartment was roomy and well-appointed with stuff for cooking. The building felt safe and was very quiet.
• Jing (1/5): Terrible stay – bed bugs on the first night, no compensation, and poor management. - On my first night, I woke up covered in multiple （at least 10) itchy bites on one side of my body — clearly from bed bugs. I arrived from an international flight with no bites, and after moving to another room, no new bites appeared, proving the first room was infested. I requested at least a refund for the first night and my medical expenses, but the property has since stopped responding. To make matters worse, after they changed my room, the door code suddenly stopped working and I was locked out from outside. Very stressful, unhygienic, and poorly managed.
• Koji (9/5): -
• Carola (9/5): Angehemer Aufenthalt- -gute Kommunikation mit Anbieter - Gute Ausstattung Kein Fön
• Kathryn (8/5): - Walkable to MDA! Nice amenities. Would stay here again!
• Kai (9/5): Superb -
• Michelene (9/5): Beautiful city view from the 18th floor, well equipped, close to hospitals, all in all good value! - We were there for my adult son’s surgery for cancer. It was a 2 br 2 ba apartment. Bedrooms were split and en-suite, so excellent privacy. Location was perfect within walking distance to MD Anderson. There was a full kitchen with a bar and stools and also a small dining table. No food nearby at all but fortunately my grocery delivery service Shipt was available. There is one tv in the living room but really needed them in each bedroom.
• Natnicha (10/5): Exceptional -
• Destiny (10/5): Excellent - Convenience Parking so high up
• Omar (1/5): Not helpful - Location Instructions are vague and my car got towed twice and payed 600$ for a mistake that the property made which is sending spanish instructions
• Nhat (1/5): Bad - Cleanliness, facilities, location, easy check-in/out. The fire alarm system went off several times during all nights I spent there. We couldn't sleep at all at night, so we had to sleep during the day and waste time during our vacation. Reception staff said it has some problems so it kept giving false alarm. Moreover, this is a major safety issue as people might not react to the fire alarm at all if there was a real fire. There is also problem with bursted water pipe on 5th floor of the parking garage. There was a lot of water but nothing being done during our stay. This doesn't affect directly to us but might be a safety issue to people and the building structure.
• Garen (10/5): Exceptional -
• Linda (8/5): Very good - THE BED WAS TO HARD
• Yesenia (10/5): We had everything we needed and were comfortablewoth the rooms. - Amenities The facility itself needs some updating on furniture and carpets. Our apartment rooms were very well kept.
• Felicia (5/5): Just ok. Not sure I enjoyed enough to return. Few pieces of trash found in living room and bedroom - Home like feeling Did not like parking fee. Possibly should be mentioned or included in pricing
• Alicia (10/5): Great stay will stay again - Everything There was nothing to complain about
• Juwan (10/5): Exceptional -
• C. (8/5): - Great location to be near all hospitals. It was clean and very equipped. The only big inconvenience to us was the fact there are no TVs in the rooms. When you have just left the hospital and have to lay down, you want to be in your bed not on a sofa in the living room.
• David (8/5): Overall good, not sure for older people - The property was clean and in good condition. Parking was OK overall, it was a good stay. However, there were a couple of items that should be noted. One minor nuisance was that there were ants in the bathroom and in the living room. The second issue was the bathtub. It was a garden tub style and somewhat difficult to get into if you have mobility issues. Also, the water did not drain well at all for the shower. Cleanliness was good, the bed was very comfortable, and overall it was good.
• Patricia (8/5): Very good -
• Alberto (9/5): Superb - Safety, quite and found all necessary for my family Parking but not a big deal
• Lester (4/5): Disappointing - The size of the room. The carpet was gross it aggravated my sinus coughed all night.The carpet wasn't clean, walls had all kinds of black marks and kitchen cabinets were peeling.
• Shari (6/5): - The carpet in the main bedroom needs to be replaced or at the least deep cleaned. Only half the light bulbs worked in main bathroom over sinks. The bedside lamp light bulb was out too. Very difficult for older people to figure how to keys to room and how to use to get around rooms and parking garage. Not enough comfortable places 4 people to set and watch tv. Did not enjoy only streaminng service TV. Very disappointed there were no tv in bedrooms. Only 1 in the whole place.
• Danie (3/5): Poor - Location Poor maintenance. Walls of Apartment very dirty, definitely not the same standard as advertised on Booking.com pictures.
• Jamie (10/5): - We have stayed here many times so that I can complete my cancer journey. Always nice. Great amenities. Feels like home away from home.
• Lisa (10/5): Everything was perfect for me! - Gym, pool, hot tub and location!
• Jessica (9/5): Superb -
• Marc (10/5): - Very Clean And Spacious Room.
• Lisa (10/5): Locale in Houston is the best! My family and I have stayed there at least 4 times! - I loved the layout of the 2 bedroom corner unit and I loved the appliances. The cabinets were not real wood. There was some type of inexpensive wrapping which was coming apart.
• Erika (5/5): Passable -
• Ghazi (4/5): Disappointing -
• Craig (7/5): Overall a nice central place to stay, good views, close to parks and MD Anderson Cancer Clinic. - We were visiting MD Anderson Cancer Clinic each day so location was great. Facilities were good, kids enjoyed the pool and gym. Apartment was spacious and relaxing. Apartment was very tidy but not very clean - sticky floors, smeary windows. Had issues with access and contacting Locale was difficult, issues were resolved but messages not replied to. Communication was not as good as what it should be.
• Chukwuma (3/5): Spent most of my time driving up and down the building to park/exit - Central location The long spiral drive to park on the 6th floor
• Regina (10/5): Very clean, spacious, pleasant, incredible views - Spacious Needs more cutlery and shutters top block the light.
• Samuel (10/5): Exceptional -
• Adam (6/5): - No lighting in dining nor living area. Broken aqua massage and broken heater in hot tub. Difficult entering the garage. Parking was a difficult, long drive up 6 floors. Coffee maker in lobby didn’t work. Quick and attentive with responses.
• Samuel (10/5): Exceptional -
• Garen (9/5): Superb -
• Jonathan (10/5): Exceptional -
• Lisa (10/5): Locale at Holcombe is our home away from home! We stay here every time we visit Houston, which has been every other mon - Location, cleanliness, amenities, customer service Loved everything!!!
• Craig (5/5): Locale was central, practical, good views but would be nice if it was cleaner - Location, close to Medical Centre we were travelling to Access (no concierge) was complicated and entry passcodes were incorrect. floors were sticky and could have been cleaner.
• Umesh (10/5): - Checkin process is not so easy
• Harry (10/5): Exceptional -
• William (10/5): Super facility in a perfect location. - Great location. Felt like a home rather than a hotel. Very comfortable, clean with good amenities.
• Liza (6/5): - We loved our unit except for the peeling cupboards in the kitchen. Feel like this could have been fixed before we arrived. The corner units have great windows and a wonderful view. Really disappointed that the hot tub was not hot. This is our second time staying here and there is always something wrong/not working in the pool area.
• Chuwei (10/5): Exceptional -

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