Ramada Encore by Wyndham Chinatown Kuala Lumpur

Location: 1 and 3, Jalan Pudu Lama, City Centre 50200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Kuala Lumpur, my

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Facilities for disabled guests
• Non-smoking throughout
• Fire extinguishers
• Invoice provided
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Queen Room

  The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. This double room features a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap

• Deluxe King Room - Non-Smoking

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Lockers

• Deluxe Queen Room - Non-Smoking

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room is fitted with a flat-screen TV, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Lockers

• Family Triple Room with One Queen Bed and One Single Bed

  Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and has a flat-screen TV, a tea and coffee maker and a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Lockers

• Deluxe Twin Room - Non-Smoking

  Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, a tea and coffee maker and a wardrobe. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Shampoo
  • Conditioner
  • Body soap
  • Lockers

Guest Reviews

• Kaluarachchi (7/5): Warm and welcoming - The location was okay, but the surrounding had too much going on. However the breakfast was nice and the staff were super friendly. They were helpful and made the stay so much better. The rooms were clean as well. My hot water in my bathroom did not work at all. And the room was a little bit too small. I had barely any space to walk but other than that everything else were good. As mentioned before the location was a little too crowded specially during the evening near the entrance
• Mohd Hasrul (7/5): - Friendly & helpful staff, location & clean room Breakfast buffet area too small
• Chandan (2/5): -
• Kayar (6/5): - Удобное месторасположение, метро и площадь Мердека в пешей доступности, номер был без окон, но в целом терпимо, номер чистый, завтрак в основном индийская кухня, будьте готовы. администраторы слегонца нервные, переигрывают со "смол толком"
• Hayatun Syamila (1/5): Being charged even they cancelled my booking - I didn’t even stay for the night. They cancelled my booking a day before, and suddenly said they can accommodate us at 5pm on the day of my trip with my friend. I told them to not proceed. Also, they mentioned no charge will be done coz the cancellation was on their side. However, a charge on my card was made. Asked for a refund since it was totally not my fault, but they said they couldn’t and would give a complementary stay with them. With the money I ‘was forced’ to pay, I don’t think it is a complementary stay anymore. And now, they are not responding to my messages anymore after I pushed them to give me a refund instead of the complementary stay.
• jana (10/5): - Super Super
• jana (10/5): -
• Maheshwar (4/5): - Location Breakfast, plumbing, the shower overflowed within 2 mins.
• Muhammad (5/5): - Walking distance from Central Market. Very small room
• Sutha (10/5): - Very satisfied stay Nil
• Sutha (9/5): I had fantastic stay at Ramada will surely come again - Location is near to chinatown, the staffs are very friendly and room are clean. Easy to move around because everting is near by hotel. We walk to Mydin and Hanifa near to hotel. Nothing all is good
• Sutha (10/5): - Clean room with basic amenities, friendly house keeping staff and front office always there to assist Good breakfast spread they served pan cakes too. Nil
• Sonja (8/5): Very good value for money - Breakfast was ok. Yogurt, muesli ans brown bread would of added to the experience Everything was good
• Nazirah (7/5): A decent stay - The staff were very accommodating and friendly. The hotel was clean and comfortable. I stayed here during Ramadan and had booked a room inclusive of breakfast. Being the fasting month, I expected a Sahur option, but it seemed the hotel hadn’t prepared for this, perhaps due to a lower number of Muslim guests. When I inquired, they were accommodating enough to offer an early meal at 5:00 AM, though it was limited to just toast and an omelette. While I appreciate the staff's effort to assist on short notice, a more substantial meal (like Nasi Lemak or a hot dish) would have been much better for a full day of fasting. A bit more cultural readiness would improve the experience for local guests.
• Live (1/5): -
• Enterprise (10/5): -
• mittapalli (4/5): -
• Arzu (1/5): Hersey çok kötü - Hersey çok kötü Hersey çok kötü
• Kushan (8/5): Its a good place to stay in KL specialy for 🇱🇰srilankans. - Staff, 24 hours front desk, room service , foods Room space
• Udayantha (9/5): -
• Chadathan (7/5): พนักงานต้อนรับให้บริการดี พูดจาและให้คำแนะนำดีมากๆ - ทำเลที่พักถือว่าใกล้หลายสถานที่ท่องเที่ยว ไม่มีการเติมน้ำดื่มในห้องพัก ห้องน้ำไม่ค่อยสะอาด และห้องค่อนข้างแคบมากๆ
• Rusiri (8/5): -
• Sheraz (10/5): -
• Mohan (10/5): - I had a wonderful stay at Ramada Encore Chinatown Kuala Lumpur by Wyndham. The hotel is perfectly located, making it very convenient to explore the city. The rooms are clean, modern, and comfortable, providing a great place to relax after a long day. The staff were exceptionally friendly, professional, and always ready to help, which truly made the stay memorable. Service was efficient, Overall, it offers great value for money, combining comfort, cleanliness, and excellent hospitality. Highly recommended, and I would definitely stay here again! 🌟
• Enterprise (10/5): - The rooms were excellent and spacious, amenities were all good, and the staff was polite. It was an amazing stay.
• Kammini (8/5): It was a pleasant stay - The place was filled with hotel amenities. Very convenient as it is near to any KL attractions and the place was clean as well.
• Sutha (10/5): - Fantastic place to stay, friendly staff welcoming with warm smile . Room was clean and comfortable Nothing
• Kang (10/5): -
• Dumi (8/5): -
• Ishan (6/5): Satisfactory. - The stays was good, clean room and they give laundry facility Breakfast was poor.. almost same food everyday. Told a cook to make an omelette on my taste, they said, cannot.
• Low (7/5): Excellent - Nil Nil
• Mohammad Irtiza (7/5): I'd stay there just like that for a second trip, I don't mind. - Breakfast wasn't all that good but since it's FREE, can't complain much. But the view from my Room 9th floor was just FANTABULOUS!! The elevators were very bad like doors wouldn't shut properly and sound really scary, it was horrible.
• Mahesh (7/5): -
• Karim (6/5): -
• Mohamad (4/5): -
• Khairul (6/5): Room for improvement - The staffs The cleanliness The size of the room is small, difficult to pray for muslims The food serve for breakfast is very limited for rm 25
• Sardar Ali Hamdan (7/5): -
• Yenuli (3/5): -
• Aamir (10/5): - Best buffet breakfast and good hospitality
• Fudin (7/5): -
• Norhayati (8/5): - Okay
• ARINDAM (10/5): -
• Rajeev (1/5): Confirmed booking but no room - shocking cancellation - Nothing I had a confirmed reservation for 20–22 December and even messaged the property two days before to say I’d arrive around 5am. No one replied. After an overnight flight, I reached the hotel at 5am and was simply told there was no room and they couldn’t honour my booking. No prior call, no email, no real apology and no effort to help me find alternatives. I was left standing outside in a new city, exhausted, having to sort out my own accommodation. This is completely unacceptable and not what you expect from a branded hotel.
• Alhumaidi (7/5): Ramada should has much features than this!! - The place is good if you would like to stay around the Chinatown. Small place there is no big lobby! The breakfast is very limited. You may enjoy it if you are Indian.
• Gündoğdu (4/5): -
• Sumit (3/5): -
• Terry Muthoni (8/5): -
• Jawad (1/5): -
• marie sergine (1/5): -
• Vidhyadhar (5/5): - - -
• Mohamad Solahudin (6/5): -
• Kumaresan (4/5): -
• Najihah (1/5): -
• Terry Muthoni (9/5): -
• Dhananjay (5/5): It was decent need some improvements - It was near to most of the prime spots easier to reach within minutes The breakfast provided was below average and almost same options daily.. also the food quality was not that good
• liyanage (7/5): - The location is good. Closer to most of the visiting areas and most of the shopping complexes . Also, near delicious foods Some of the staff actually one lady was not that helpful and she is not friendly with the customers. She was on night duty. When we reach there at about 2 am early morning. At that time we were so much tired. But her behaviour was so rude 😒. Other staff is good.
• Anita (9/5): - Locatie en veiligheid Niks
• nadeem (1/5): One of the worst hotels I’ve come across. - Nothing much Bad reception at checking in - uninterested, lazy one person at front desk only, stopping what she’s doing to assist other guests whilst I’m staring and waiting, dirty rooms - hair on bed, no hand towels, broken shower head, broken and unsanitary bidet, floors dusty and gritty (can’t walk barefoot in room), wifi is terrible (works intermittently), breakfast was a joke, strange options like macaroni for breakfast, horrible watered down cheap juice, I had a piece of watermelon and left didn’t even go for breakfast the rest of the stay, lifts are old and slow, tv had all its channels scrambled - nothing was clear to be able to watch, rooms are smelly and musty when ac is turned off, one cannot get a second key card to keep the AC on so when u return to your room you have to face the bad smell on each return, booked the room and got a final amount to be paid-but when u get to hotel you have to pay a deposit, they wont accept payment in euros or dollars, wouldn’t allow me to take my bags to my room and then go find an exchange to get local currency, so I had to leave my suitcase in the open lobby, random strangers lurking round the reception entrance blocking the steps to the entrance. One of the worst hotels I have ever come across (used to travel for a living), I also realised that complaining to the staff was of no use, they’re completely indifferent to any feedback and perhaps the clientele they normally get don’t actually mind.
• Mariam Tarek (9/5): -
• Afiqah (7/5): -
• sabeer (8/5): -
• Indumathy (9/5): -
• Ahmed (3/5): -
• Andreea Roxana (5/5): -
• Sharoon (10/5): -
• Kadir (8/5): -
• Kadir (8/5): Overall good facility, value for money , front office attendant Mrs. Papita was very courteous and helpful. - Location Non supply of tissue paper (room pack)
• Abdullah (1/5): -
• Nissan08 (1/5): NEVER STAY HERE! - Nothing. Worst hotel The room size was too small. I wanted to have a upgrade but they charge way too high. Their breakfast is so poor.. Only 3/4 items and all are same everyday and more or less indians food only. Didnt like it at all.
• Nur Amira (1/5): Bad - The room, the pillow, the bed smell like indian guy armpit full of sweat really disgusting and make me dizzy. I cannot sleep peacefully because of the smell and also as the room in front make such a loud noise while speaking. The room too small i cannot pray and not suitable for islam and muslim.
• Ahamad (6/5): - Breakfast was okay and neat and clean very close to china town market. Room size was very small
• Jeric (7/5): - the room is really nice, big and spacious. the noise coming from the aircon, the front hotel always traffic, really hard to get in the grab car
• Kamilla (7/5): Сделать раздельные односпальные кровати для двоих . - Удобное месторасположение Очень маленькие комнаты, тесно . На завтрак очень много людей , разнообразия нет совсем .
• ABDUL RIZAL (8/5): -
• Kasun Abeysiriwardhana (10/5): Great value - Location of the property, cleanness, amenities, value for money, hassle free service, friendly team. Nothing to mention
• Shakil (2/5): Not good - Only one good thing is just next to the central Kuala Lumpur that’s it Well, I booked this hotel for 3 to 4 nights. I can’t remember still whatever they given me the room where the stink coming from the bathroom then I asked the reception changed my room then they given me little better room okay.The breakfast is really really bad I can’t tell you how bad was my experience over there. The guy who served the food they were extremely rude behaviour if I complain to the reception they didn’t take any action about that but the good thing about this property some reception people was quite friendly which really impressed that I can say and the entrance of this hotel gate is really little bit tough because it’s not a flat land You if you have facing your leg injured that is very risky for you
• Suhaimi (7/5): -
• Huzzaifa (5/5): I would not recommend getting breakfast from there. Horrendous. Staff was good. Beds were comfy. - Good Washrooms Breakfast was terrible. Little and very bad items
• Enterprise (9/5): -
• Madeleine (2/5): Bad experience at Ramada Encore - Helpful staff. The rooms are ok. The breakfast was not good. Everyday we have to ask for toilet papers. Very noisy place.
• Madeleine (3/5): -
• Tim (9/5): Superb - Staff were friendly and helpful. Location was good and a great restaurant nearby Lift very slow
• Nadesan (5/5): Passable -
• Tim (9/5): Superb - Staff were very helpful and friendly. The hotel was in a good location with an excellent restaurant close by Nothing
• Abhishek (8/5): Very good -
• Sharoon (8/5): Very good -
• Shivam (5/5): Passable -
• Shakil (1/5): Room bathroom and lift are dirty and restaurant bad food with bad staff - Nothing is likeable Everything is bad
• Shakil (1/5): Room and bathroom and lift not clean and restaurant food is worst with bad behaviour - Nothing Nothing was likeable
• Robert (8/5): Good - The hotel foyer is beautiful and the room well arranged The television channels.No international channels only local.Many Malaysian hotels missed it here.I believe that many of their customers are foreigners and at such they need to cater for them when it comes to entertainment.TV channels like Al Jazeera,BBC and Singapore based CNA give a good coverage of news.We don't want channels which we don't even understand the language
• KAORU (10/5): - Thank you for everything
• Kiran (8/5): Very good - Clean hotel Parking space
• Hassam (7/5): Good - Everything is perfect No Swimming pool
• Adeeb (5/5): Passable -
• Siti (2/5): Disappointed stay with Staffs behaviour and not worth for money staying. - NA Staff was unfriendly, munching foods in the mouth while serving guests during check-in process and the room was not prepared yet with extra-bed according to our booking by 9 pm plus/minus (room have been paid online in advance). Seems to be one new staff from Sri Lanka I believe due to her speaking ascent, speak “English” but don’t understand “Simple English”. I was telling her in my room there is no extra bed and also the other room as we have 2 rooms book but only 1 room with family room with 1 double bed and 1 bed. New Staff lack of products knowledge on the hotel room category. During explanation before signing the Registration Paper. explain to guest the(very important) room category that they have booked, numbers of nights they will be stayed, check-out time, room smoking or non smoking (if smoking where to smoke). The next day, room was not clean even though we know housekeeping won’t be changed any towels but at least clears the 2 rubbin (bathroom & bedroom) and vacuum the room. Stain bedsheets and dusty. Overall not Worth for the stay.
• Kaliamah (9/5): Enjoy ourselves - Location,services and breakfast No comment
• Abdelrahman (7/5): Good -
• Enterprise (7/5): Good - Fast response Unable to connect wifi and pls service the aircond..thank you
• Soumen (8/5): Very good - Location and food were excellent Aircon was not cooling properly
• Md (5/5): Passable -

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