What's Up Chiang Mai - Hostel
Location: 151/1-151/2 Rachawong Road, Chang Moi,, Muang, Chiang Mai, Chiang Mai, 50300, Chiang Mai, TH
Star Rating: 2 Stars
Property Type: Hostel/Backpacker accommodation
About this Property
Recreational Opportunities:
- Outdoor pool and bicycles for rent
Dining and Drinking:
- Restaurant, coffee shop, bar/lounge, poolside bar
- Room service available
- Continental breakfasts
Additional Amenities:
- Complimentary wireless internet
- Business center, laundry services
- Multilingual staff
- Free self-parking
Make yourself at home in one of the 40 individually decorated guestrooms with private balconies or patios. Stay connected with complimentary wireless internet and enjoy rainfall showerheads in the bathrooms. Explore nearby attractions like Tha Phae Gate and Warorot Market within walking distance. Book your stay at What's Up Chiang Mai - Hostel today!
Important Information
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 12:00 PM
Instructions: The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Amenities & Facilities
- Area shuttle (surcharge)
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- ATM/banking
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- Grocery/convenience store
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- Free self parking
- Shared microwave
- Shared refrigerator
- Water dispenser
- Horse riding nearby
Rooms Available
-
Standard Shared Dormitory, Mixed Dorm
1 Queen Bunk Bed
344-sq-foot individually decorated room with a balcony/patio
Layout - 16 bedrooms, living room, and dining area
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Shared bathroom, free toiletries, and towels
Practical - Iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Separate living room
- Balcony or patio
- Shared accommodation
- Bedsheets provided
-
Shared Dormitory, Mixed Dorm
1 Twin Bunk Bed
344-sq-foot individually decorated room with a balcony/patio
Layout - 10 bedrooms, living room, and dining area
Internet - Free WiFi
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Shared bathroom, free toiletries, and towels
Practical - Iron/ironing board
Comfort - Air conditioning and daily housekeeping
Need to Know - Shared accommodations
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- Air conditioning
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Separate living room
- Balcony or patio
- Shared accommodation
- Bedsheets provided
Guest Reviews
- Romee (9/5): Goed - Fijne kamer en bed, goed zwembad, niet al te ver van het centrum Zwembad mocht wel wat schoner/ vaker schoongemaakt worden
- Tomas (9/5): -
- Léa (10/5): Génial - Propreté des lieux au top. Les chambres sont bien agencé et les sanitaires vraiment top aussi
- Ruby (10/5): -
- Remi (9/5): -
- Trulsa (8/5): -
- Georgie (10/5): -
- fabian andres (10/5): -
- alice (7/5): - Le confort des lit,dortoirs propres,la piscine,l’emplacement dans un quartier vraiment sympa de la vieille ville L’accueil à géométrie variable,la Clim qui s’éteint aux heures les plus chaudes,(vive la piscine)le bruit parfois quand les autres clients rentrent de fiesta.
Mais bon,en dortoir il faut savoir s’équiper de bouchons d’oreilles si on veut dormir tranquille.
Ce que j’ai fait.
- Paul (10/5): -
- Elspeth (10/5): Really good - Rooms were big and it was in a good location Nothing
- Linda Mai (7/5): overall fine! - i liked the location! the staff was a little bit grumpy
- Anais (10/5): - Super, comfortable, bien placé, belle piscine Seul bémol, autorisé de pouvoir fumer sur le balcon avec un accès direct sur les dortoirs.
Le linge qui séché pué la cigarette et la weed en plus de sentir dans le dortoir.
- Christopher (10/5): -
- Ryan (8/5): - Lovely pool, really clean, nice cafe and restaurants nearby Some children/families made it less backpacker friendly
- Marcus Michael (9/5): -
- Constance-Honey (8/5): -
- M.Keenan (6/5): Decent place, the pool and common area is nice but it’s very cramped and staff isn’t super welcoming. - The pool was really nice with a lot of chairs/places to lie by the pool Stayed in a mixed dorm on a top bunk-no where to put your bags so everyone was tripping over each others things, really cramped
- Natascha (9/5): -
- Natascha (9/5): -
- Amelie (10/5): -
- Courtney (10/5): -
- Laila (9/5): Perfect - Best hostel I’ve stayed in Thailand. Beds were clean and comfy. We were given water every day. The social aspect is also good with the pool area and large balcony. Location was central. The staff were lovely and let us chill by the pool after checkout.
- Megan (10/5): - Great beds, so comfortable, so clean, lovely helpful staff, great location. Best pool lovely people
- Abi (7/5): - Location, pool Got bitten by may mosquitos
- Flora (8/5): - Excellent hôtel à Chiang Mai avec une piscine très appréciée et ensoleillée toute la journée !
Dortoirs très propres et spacieux
- Xenia (1/5): -
- emelia (10/5): - Very clean, nice atmosphere, the pool was amazing, lots of sunchairs and the ice coffee was so good!!! Food is also good! Showers were a little bit off, didn’t understand how they worked and it was always too hot or too cold, but otherwise it’s the best one i’ve stayed at so far! Would recommend!!
- Max (10/5): -
- charles-edouard (10/5): Helpful - They sent me my passport cause hotel reception not open when I left.
- Toshihisa (8/5): - プール
と
スタッフ
- Brian (9/5): Very nice hostel with a good vibe for the low price - Nice beds and big dorms.
Good sized pool
Free towels and a water
Air con
Short walk to old town Could do with more of a social area, pool table etc
Ladders were a bit sketchy for top bunks
- Tenfalk (5/5): Not really a relaxing place to stay unfortunately… - The room was spacious and there were plenty of hot water! The receptionist was nice but be prepared with translate because they don’t speak English ☺️ There were cracks in the walls and the windows didn’t close al the way witch made it really cold. The bed was uncomfortable, really small towels with a burn hole in one of them. We did not tell the reception though because we didn’t bother. The worst thing was the dog outside of our window that was barking non stop. It woke us up plenty of times and it was chained really tight and was not treated good at all!!!
- Richard (10/5): On point would definitely stay again - All of it Nothing
- Isabel (8/5): - Amazing pool and the beds were really comfortable! Showers and toilet facilities were pretty good too.
- George (10/5): -
- Marine (6/5): - L'emplacement
La piscine Ça sent la weed du matin au soir dans la chambre
Certaines douches sont froides
- Pria (10/5): -
- carla (9/5): - J’ai beaucoup aimé cet hostel c’est relativement calme, propre et convivial ! Le petit plus c’est la piscine
- Vega (8/5): - Poolel var lækker. Man kunne være social hvis man ville men også lade vær. Helt perfekt Kunne godt bruge en hårtørrer. Men ellers var alt perfekt
- Daniel (9/5): - Very helpful staff, rooms and whole facility and very tidy and clean. Double beds in the dorm also very clean and comfortable. Pool area is a great addition too The auto door locking system on the dorms led to me being locked out a few times
- CarxH (8/5): - Comfy bed, nice staff, bar lady even welcomed us back when she recognised us. Another staff greated us in English when we bumped into him in the city, which was very sweet. Just a genuinely nice place and staff. Free coffee and biscuits, always a plus. Oh few beautiful dogs about hostel, which I love. No complaints, just found the green pool water odd. Noisy messy room mates but not the fault of hostel, they are found everywhere
- Oriane (8/5): -
- lea (7/5): -
- Peter (10/5): Great - The best! We really enjoyed this hostel. It was well equipped, modern, fresh, clean. I would stay again. The people it attracted were chill & kind. Lots of ages too. It was relaxing! We opted for the dry cleaning service, our items came back clean, but they didn’t smell good.
- Jessi97 (9/5): -
- Maartje (7/5): - De accommodatie was erg modern, fijn dat het een zwembad had en de ligging was perfect. Heel dicht bij de stad. Het hostel was netjes, maar de vloer en douches waren niet echt schoon.
- Ester (8/5): - Ottimo rapporto qualità prezzo
Ostello pulito Colazione non inclusa , prezzo un po’ alto
- Jan (10/5): -
- azertyjuju (9/5): - Dortoir très calme et très bien organisé, casiers à cadenas, attention aux gros sacs.
Personnel prévenant et disponible
- Audrey (8/5): -
- Matthijs (8/5): -
- Patryk Starowicz (9/5): Brilliant - Every bed has a locker! Every dorm room has door that can be opened by card! Cards are given to at check-in. Water in pool.. not blue :)
- Wiggenhauser (9/5): - Es un excelente hostel cerca de todo y muy tranquilo. No usamos nunca la pileta pero me parece un plus. Nada.
- Sergio (7/5): -
- Muhammad (9/5): Great place to meet new people and spend your time. - Social and very comfortable hostel. Nothing
- Eléonore77 (8/5): - The bed bunk, the pool (even if the water is too fresh), the location Miss some social activities and a common room to gather people
- Maria Sophie (9/5): -
- Cecilia (8/5): No deben pagar los que no pueden subir escaleras - La pileta La discriminación de precios por la cama de abajo o de arriba de las literas. Esa discriminación, que los que no pueden subir paguen más, no está bueno.
- Amina (7/5): -
- CHENGI (9/5): - The location is very good, not far from the old city.
- Samantha (9/5): Lovely chilled stay - The beds were really comfortable. We stayed both in the hostel area and a long term room, both were great. The long term room didn’t have kitchen facilities - nor does the hostel, aside from a microwave and a fridge - but otherwise it was perfect. The pool and pool area were excellent. There are two cafes/restaurants right next door from which you can order at reception and have it delivered to the pool if you like.
It was very clean, and the staff were obviously hard working, and lovely.
It’s a fab place if you want a chilled break from backpacking. There wasn’t much in the way of social space, aside from the pool and reception area. Because the place is a combination of hostel, hotel, and longer term rentals, there weren’t the typical hostel activities or events planned. There were sometimes children staying with parents.
A few days before the end of our stay, a wooden slat in the walkway to our room broke because it was rotten, and we noticed the surrounding beams were also rotten through. We told staff immediately but it wasn’t fixed by the time we left.
- Sara Sánchez (8/5): good pool, good beds, good bathrooms - staff were always rude, no hot water
- annie (8/5): Zwembad troef - 19 december 2025
Vriendelijk onthaal bij aankomst. Het zwembad is top en de ligging is uitstekend: alles ligt op wandelafstand. De douche is ook van goede kwaliteit, wat altijd mooi meegenomen is.
Persoonlijk vind ik het hostel wel wat te groot om echte gezelligheid of spontaan contact tussen reizigers te bevorderen. Er verblijven vooral koppels en duo-backpackers, wat de sociale vibe wat beperkt.
Wat minder aangenaam is, zijn de groepjes die zich vaak op de kamer zelf terugtrekken. Dat is dagelijkse kost en gebeurt ook nog na 22 uur, wat storend kan zijn als je rust zoekt. Wat minder aangenaam is, zijn de groepjes die zich vaak op de kamer zelf terugtrekken. Dat is dagelijkse kost en gebeurt ook nog na 22 uur, wat storend kan zijn als je rust zoekt.
- Samantha (8/5): - the beds are very good and it's not a problem to have so many people in the dorm. the bathrooms are clean all the time and the pool was lovely (although it opens a bit late in the morning). the immediate surroundings are quiet and it's an easy walk to the old city. I was disappointed that there weren't actually bicycles for rent (so this should be removed from the list of facilities available - 20 mins walk away isn't the same as on site).
- nicohausmann (7/5): -
- Therajade (10/5): -
- Sophie (10/5): - Das Personal ist sehr sehr hilfsbereit und konnte uns bei allem helfen. Der Pool ist sehr schön und sauber. Die Kaffee‘s nebenan sind sehr lecker.
- Alex (1/5): Bad - The air conditioner was way too cold. I got sick and l heard several others coughing during the nights. I asked them to turn off the air conditioner and let the windows be opened because it was like 17-18 degrees outside, perfect temperature to sleep.
But the didn’t want to turn the air conditioners of and there was no way to do it manually. There is nothing worse to get sick during your holidays.
- Heleen (10/5): Cool neighbourhood and comfy bed - Really nice, vintage neighbourhood, close to center and china town. swimmingpool was a big plus! Big comfy beds and clean The top bunk is very high and check in was a bit late (4pm)
- Frederic (10/5): - Bequeme bette, Pool, Ruhe
- Svenja (7/5): -
- Meghedi (3/5): - Bed was wel comfortabel Staat niet gespecificeerd hoeveel bedden een dorm heeft die je boekt. Ik had de bovenste bed maar de trap is super gevaarlijk. Het is geen vaste trap en je kan ermee naar links of rechts. Dit gebeurt dus ook als je erop staat. Trap staat ook naar binnen dus maakt het alleen maar lastiger om naar boven te komen.
Verder geen ruimte voor spullen in de kamer. Alleen maar volgegooid met bedden.
Zwembad had groen water dus wordt volgens mij niet schoongemaakt. Ziet er zeker niet uit zoals de foto’s. Personeel is brutaal en arrogant. Totaal niet vriendelijk. Douchekop moet je in je hand vasthouden anders komt er water tegen de muur en heb je er niks aan. Ik kom hier zeker niet meer terug
- Antoine (8/5): Alright - Enjoyed the pool
Nice location Mattress not confortable - Could feel the springs a lot
Lockers for bags are extremely small so nothing fits inside. Thus everyone's bags are laying in the middle of the room.
- berdi (8/5): - Zwembad
- Shea (7/5): Nice pool - I liked how they controlled the AC because when I book hostels with AC I personally like the AC on and at some of the other hostels I stayed at other don’t like the AC so they turn it off, which can be frustrating. But with them controlling it the room at night is about 23-25°C. Their comforters are thick if you get cold easily.
Also don’t be surprised if someone pops their head in your bed at 11am. Those are the cleaners and usually they are just looking to give you a free water bottle. So if you want a water just open your curtains and they will pop it in there.
They’re also located next to a couple of vintage stores that are worth checking out if you have space in your luggage.
Lastly their breakfast and lunch is good here. They bring it from a restaurant that is close by. I loved the chicken and basil with rice. Not all the beds are like this, but you could feel every spring in my bed. At first when I climbed in I thought I hit my shin on the railing, but turns out it was the edge of the mattress.
Though I solved this by folding my comforter accordion style and slept on top of the comforter and after that it was decent. There was still indents on my ribs where I slept from the spring, but it was not the end of the world. Maybe if you get a mattress like this just ask to change bunks (I did not do this as it was tolerable).
I could not figure out why they had 2/3 of the bathroom and showers locked off. So sometime you just kind of had to wait for people to be done, but if you need to go to the toilet really bad there is one downstairs by the car park you can use.
- Alex (10/5): -
- Lauriane (9/5): Parfait - Super auberge ! Les espaces communs sont très agréables, gros point positif avec la piscine qui permet de se délasser et se rafraichir. Vous pouvez commander directement à manger sur place (ils sont en partenariat avec le resto à côté). Il y a de nombreuses friperies aux alentours pour les adeptes ;)
Nous avons choisi le lit queen size pour deux et nous y avons très bien dormi.
L'équipe est adorable et accueillante. Et l'établissement se trouve à quelques minutes du Old Town
Bref on recommande ce hostel si vous êtes de passage sur Chiang Mai Seul bémol si vous êtes dans les lits du haut côté exterieur du bâtiment, le soleil tape fort et il fait donc très chaud dans l'après-midi. (à savoir la clim est coupé entre 11h et 16h30) Et le check in est à partir de 16h (un peu tard selon nous).
- Andi Martin (9/5): - The facilities, the lobby, reception, veranda, dining area, swimming pool and location. The uncomfortable mattress, I could feel the springs or something uncomfortable beneath me. I had to double up the duvet and put it under me to cushion the bed and I covered myself with my own sheet.
The curtains on the bunk beds are very noisy and with a 16 person dorm, I was woken up at least 15-20 times with the sliding door next to my head.
I asked for another bed, they changed me, but the bed was still uncomfortable and I still needed the duvet under me.
Perhaps if they slotted less beds per dorm to a maximum of 10, it would be much better and there would be more space for people's belongings inside the dorms.
I would have stayed 4-5 nights there because I really liked the place and the location, but with uncomfortable mattresses, noisy curtains and sliding doors and so many beds per dorm, defeats the "resting factor".
- Sian (10/5): -
- Ekaterina (10/5): Très bon rapport qualité prix ! - Literie très confortable, chambre spacieuse
Beaucoup de douches et wc
Piscine superbe avec transats
Balcon sur la chambre pour se reposer et faire sécher les vêtements au soleil
Bouteille d'eau fournie quotidiennement
Serviette de bain Pas de savon pour les mains
Propreté comme dans un dortoir avec 12 personnes dans la chambre 😃
L'eau pas toujours chaude dans la douche
- Pia (8/5): Kann ich empfehlen - Es war sehr sauber und der Pool war schön. Direkt nebenan sind tolle Vintageläden und in einigen Minuten sind total lokale Restaurants mit billigen Preisen zu erreichen. Die Tür meines Schlafsaals hat ständig geklemmt, weshalb wir mehrmals nachts eingesperrt waren und morgens um 7 Uhr geweckt wurden mit lauten Geschepper, als sie versuchten die Türe zu richten. Das war leider sehr nervig und hat mich schlecht schlafen lassen.
Und die Lage ist nicht die optimalste aber sonst war es sehr schön
- holly (9/5): -
- Francesca (9/5): - Comfy, very social, handy location and quiet at night. Not much
- Maria Sophie (9/5): - Toller Pool, tolle Lobby, nettes Personal, Balkon
- Maartje (6/5): Oke - Het zwembad We sliepen met 20 personen op een kamer. Dat was van te voren niet bekend
- Robert (7/5): - Las instalaciones están bien y la piscina tambien Mucha gente.
- Brooke (8/5): - Private & comfy beds. Pool was nice and clean and refreshing. Was lovely to sit out there in the sun. No real space to put luggage. There were lockers outside but too small and the storage boxes under beds were too small as well. Was hard when on the top bunk I found everyone was putting their stuff in front of the ladders to get into the top bunks which was annoying as I was up top.
- Joelle (8/5): - Loved the place , beautiful asthetics , very well laid out Inner sprung mattress had a few lumps
- Nathali (10/5): -
- Océane (1/5): - rien Séjour quitté en urgence à 23h – aucune prise en charge correcte
Je voyage beaucoup en Thaïlande et je n'ai jamais vécu une situation pareille.
En arrivant, j’ai découvert :
– une chambre non conforme aux photos,
– propreté très insuffisante,
– traces suspectes sur le lit,
– risques sanitaires évidents,
– ambiance générale insécurisante.
Face à cela, j’ai dû quitter l’établissement en pleine nuit, seule, avec mon sac à dos, pour me reloger ailleurs. J’ai immédiatement prévenu la réception et demandé l’annulation.
Au début, on m’a confirmé un remboursement, puis le lendemain, ils ont changé de version en niant les faits.
On m’a même ri au nez et menacé d’appeler la police, alors que je demandais simplement l’annulation légitime de la réservation.
Le plus problématique :
ils ont attendu la fin de mon séjour pour refuser l’annulation, ce qui va à l’encontre des règles de Booking sur les hébergements non conformes.
Heureusement que j’ai pu payer une autre chambre ailleurs, sinon je me retrouvais dehors.
Je laisse ici un témoignage strictement factuel, pour protéger les futurs voyageurs :
– chambre non conforme,
– propreté insuffisante,
– absence de prise en charge,
– comportement inapproprié,
– promesse de remboursement non respectée.
J’espère sincèrement que Booking fera le nécessaire, car cette expérience ne devrait pas arriver sur la plateforme.
- Magdalena (10/5): - I had really nice stay! Breakfest is really good but not included. The swimming pool is amazing on the hot days. There are alywas enough sunbeds to chill. I was planning to stay only 4 nights but extended my stay for another 4 nights.
- Dominic (10/5): -
- Micaela Lucia (7/5): Agradable - Buenas camas, toallas limpias todos los días. El aseo y educación de los huéspedes con los que nos tocó compartir habitación.
- Sylvio (8/5): -
- Lucille (10/5): -
- Aurore (10/5): - Personnel adorable, lit confortable, piscine.
- Emma-Carla (9/5): -
- Julien (9/5): - Lieux agreable et bien pensee, lits confortables, beaucoup de service, la nourriture est tres bien.
- Nathalie (8/5): Wertsachen hatte ich immer dabei, daher war es kein problem wegen dem schrank. Personal s freundlich - Personal war freundlich und hilfsbereit Schliessfach/ schrank waren teilweise nicht gut zu nutzen, da sie sich nicht mehr öffnen liessen wenn der nachbarschrank geschlossen war.
Photos