Sandton City Hotel

Name: Sandton City Hotel
Address: Duruma Road, Nairobi, ke

Location: Duruma Road, Nairobi, ke

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Central Location:
Located in the heart of Nairobi, Sandton City Hotel offers easy access to major attractions and business centers, making it an ideal choice for both leisure and business travelers.

Comfortable Accommodation:
The hotel provides well-equipped rooms with modern amenities such as flat-screen TVs, free WiFi, and safety deposit boxes, ensuring a comfortable stay for all guests.

Diverse Dining Options:
Indulge in a culinary journey at the hotel's restaurant, serving delicious African cuisine with options for vegetarians, dairy-free, and halal diets, catering to diverse palates.

Experience the convenience and comfort at Sandton City Hotel. Book your stay now!

Important Information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 10:30 AM

Amenities & Facilities

Non-smoking rooms
Restaurant
Room service
Express check-in/check-out
Safety deposit box
Tour desk
Packed lunches
Karaoke
Non-smoking throughout
Private check-in/check-out
Concierge service
Kid meals
Evening entertainment
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Vegetarian menu options available
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Deluxe Double Room (2 Adults + 1 Child)

The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
Deluxe Room

1 Double Bed
205 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk
Comfort - Daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Toilet paper
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Free WiFi
- Bedsheets provided
- Soap
Standard Single Room

The single room provides a private entrance, soundproof walls, as well as a private bathroom featuring a walk-in shower and slippers. The single room features a wardrobe, a safe deposit box, a tiled floor, pajamas and a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Pajamas
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Deluxe Single Room

The single room provides a private entrance, soundproof walls, as well as a private bathroom featuring a walk-in shower and slippers. The single room offers a wardrobe, a safe deposit box, a tiled floor, pajamas, as well as a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 2 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Pajamas
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
Twin Room

The twin room offers a private entrance, soundproof walls, as well as a private bathroom boasting a walk-in shower and slippers. The twin room provides a wardrobe, a safe deposit box, a tiled floor, pajamas and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Private entrance
- Tile/marble floor
- Mosquito net
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Pajamas
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser

Guest Reviews

Guest (1/5): Horrible - Nothing The location is not easily accessible,the room was not good and small,the bed was not comfortable and small for 2 people,staff not ready to help even after communicating that I had to live the place at 6am.Not clean at all
Jean (1/5): -
Mireia (5/5): Passable -
Ayuen (5/5): The property is a bit old but worth the money. No fan, no window screens to prevent insecs, no tv, - Some staff were friendly and great people to talk to, only one woman that work at shift was a bit rude and lack customer service. Friendly people I have met them in the property.
Kimari (7/5): It was good - It was good Staff went out of their way to make my stay comfortable
Marcel (8/5): Very good - The hotel has a very high value for money. Hotel staff are friendly and helpful. The room was clean and comfortable. The food in the hotel restaurant is good, relatively cheap and abundant. Wifi was unstable and insufficient for an online call. Plug was too far from the desk. Downtown Nairobi, where the hotel is located, is interesting but also chaotic and noisy during the day.
Rohit (6/5): Pleasant -
Carlos (1/5): Nightmare! Staff rude at checkout and no breakfast! - Just the position The staff was very rude. The receptionist at the checkout was talking to me while she was watching some random videos in her smartphone. I asked for the breakfast box because I needed to leave at 5.00 am they confirmed it to me prior to my arrival, but then, when I was checked out she said me that it was impossible to have an early breakfast. At check-in the dollar machine “was not working” so they charged 4 dollars more than the original price in booking because of “their conversion” to KSH. I asked for refund of the extra money and for the breakfast that they didn’t give to me.
Raymond (9/5): Superb -
Sandeep (2/5): No Water - as soon as I got to the room - Not much There was no water for the whole day until the following morning. They gave us two buckets of hot water instead. They didn't tell us that there wasn't any water as soon as I paid at reception.
Šimon (5/5): ok - It was average. They tried the trick of giving us only 1 breakfast for 2 people. Always fight back when they try this, eventually we got breakfast for both of us.
Lungu (7/5): Good -
Daniel (8/5): Very good -
Nanunga (8/5): Asanti sanna - The customer care was really super, Martha at the reception 💋, someone a Ugandan lady have forgotten her name was such a darling, so sweet👌 and the people in restaurant were all super cool. Thank you very much guys. Finally, breakingfast was mmmh👌👌👌, maybe a little more big cups for some of us🙈🙈🙈 hahaha. Any ways, many thanks. The room was ok, but it needed more fresh air for the better smell and fresh.
László (10/5): Comfortable hotel very close to long-distance bus stops - A hotel located right in the centre of Nairobi - it's very convenient to stay here if you have a bus to take the next morning. The room is comfortable and the breakfast is included in the price - it's very good value for the money. The receptionist was extremely kind and helpful.
Julien (10/5): Exceptional - Sandton City Hotel is a great place, perfectly located. The staff is very professional and friendly. Great quality value in town. I highly recommend it.
Bravekk (10/5): Exceptional -
Giulia (1/5): Grim - Unfortunately nothing, we woke up as early as possible to check out immediately. Terrible area where you constantly wonder whats going to happen to you. Even policeman stopped us just 100m away with random excuses to get a bribe and making like we were doing something wrong. At breakfast the staff tried to make us believe the B&B fare would include breakfast for one only which was never stated previously, online and this never occurred any place of the world. We were asked to pay an extra breakfast which we refused to. Room very small, looked like a prison cell, some bugs, no windows. I recommend paying slightly more and stay in a safer part of Nairobi (North west), avoid this part of city!
Teoh (8/5): Good for catching public transport. - Staff helpful Location excellent if you are using public transport (Matatu, bus): terrible if you are not Walking distance to University, Parks, restaurants Area is jammed with traffic.
Dr. (10/5): Exceptional - Meals and reception None
Toshiaki (6/5): - music band too loud un-necessary and disturbing
Verified traveler (4/5): - The property is located in a poor area of town. The club downstairs is too loud music keeps you up all night. There is not hot water. The wifi connection is bad. I had to keep calling reception desk to reconnect.The maid staff didn't change the sheets she only cleaned the floor and gave towels.