The St. Regis New Capital Cairo
Location: New Administrative Capital, Cairo, eg
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations with Stunning Views
The St Regis Almasa Hotel in Cairo offers 5-star luxury with guest rooms and suites featuring balconies, some with picturesque lake and pool views. Each room includes a private bathroom and a workspace for your convenience.
Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 restaurants offering Italian, Middle Eastern, and International cuisine. For a quick pick-me-up, visit the coffee shop/cafe for a delightful beverage.
State-of-the-Art Facilities and Activities
Relax and rejuvenate at the indoor pool, sauna, and modern fitness center. Guests can also enjoy leisure activities like cycling. The hotel's children's playground and clubhouse provide entertainment for all ages.
Ready to experience luxury and comfort at The St Regis Almasa Hotel, Cairo? Book your stay now and immerse yourself in a world of elegance and relaxation.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Packed lunches
- Table tennis
- Currency exchange
- Hammam
- Private check-in/check-out
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Public transport tickets
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Fence around pool
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Broadcast Live sport events
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Playground on site
- Tennis lessons on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Private beach nearby
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Garage
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Beach toys
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Room Pool View , King Bed
The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room Pool view, 2 Twin beds
The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
New Capital Suite, 1 Bedroom Suite, 1 King, Garden view
This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
St.Regis Suite
This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Villa, 3 Bedrooms, Garden View
3 Double Beds
2420-sq-foot individually decorated room, located on the ground floor, balcony with garden and pool views
Layout - Dining area, sitting area, and office
Relax - Outdoor play area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Freezer
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Outdoor play area
- Energy-saving switches
- Smooth flooring in room
-
Suite, 1 Bedroom, City View
1 King Bed
925-sq-foot soundproofed room, balcony with city and garden views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Superior Room, 1 King Bed, Balcony, City View
1 King Bed
534-sq-foot soundproofed room, balcony with garden and pool views
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Wheelchair-width doorways
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Terrace
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Bathroom emergency pull cord
- Visual fire alarm
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Superior Room, 2 Twin Beds, Balcony, City View
2 Twin Beds
534-sq-foot soundproofed room, balcony with garden and pool views
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Wheelchair-width doorways
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Bathroom emergency pull cord
- Visual fire alarm
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Suite, 1 Bedroom, Balcony
1 King Bed
1317-sq-foot soundproofed room, balcony with beach and garden views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Grand Room, 1 King Bed, City View
1 King Bed
534-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Apartment, 1 Double Bed, Garden View
1 Double Bed
1352-sq-foot soundproofed room with city and garden views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Freezer
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Suite, 1 Bedroom, Balcony, Pool View
1 King Bed
1032-sq-foot soundproofed room, balcony with city and pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Apartment, 1 King Bed, Balcony
1 King Bed
818-sq-foot soundproofed room, balcony/patio with beach and lake views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and dishwasher
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Freezer
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Deluxe Room, 1 King Bed, Balcony, Pool View
1 King Bed
538-sq-foot soundproofed room, balcony with garden and pool views
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Royal Suite, 2 Bedrooms, Terrace
2 Double Beds
3025-sq-foot soundproofed room, balcony with beach views
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Terrace
- Dining table
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Daily housekeeping
- Jetted bathtub
- Room service (24 hours)
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Freezer
- Heated floor
- Closed captioned TV
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
- Smooth flooring in room
-
Deluxe Room, 2 Twin Beds, Balcony, Pool View
2 Twin Beds
534-sq-foot soundproofed room, balcony/patio with garden and pool views
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Wheelchair-width doorways
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Balcony or patio
- Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Restaurant dining guide
- Heated floor
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Low-height counters/sink
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Bathroom emergency pull cord
- Visual fire alarm
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Energy-saving switches
- Smooth flooring in room
-
Superior Room, King Bed
The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Grand Deluxe King Room, Larger Guest room, 1 King, Balcony
The spacious double room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Room, 2 Twin Beds
The spacious double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Astor Suite, 1 Bedroom Larger Suite, 1 King, Garden view
This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Additional bathroom
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Royal Suite, 2 Bedroom Presidential Suite, 1 King, Terrace
This spacious suite consists of a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchenette, which comes with a stovetop, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a dining area as well as lake views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One Bedroom Apartment
In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Apartment
The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Stand Alone Villa
In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 5 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Shady Adel Shaker (10/5): -
- Eszter (10/5): -
- Eszter (10/5): -
- Agi (10/5): Szuper - Mindennel elégedettek voltunk. A tisztaság, személyzet nagyon segítőkész, ételek , italok minősége , íze ( szobaszervíz, bár, reggeliző) . Csak a benti medencét tudtuk használni a hidegebb időjárás miatt. Visszajönnénk! Messze van a várostól
- Layla (10/5): The best hotel I have ever stayed at! - Everything was perfect. The hotel is magnificent. Clean, spacious, decorated with amazing taste and attention to details. The service is impeccable. The staff is kind, professional, respectful, always available. This is honestly the best hotel I’ve ever stayed at. I cannot find one single thing I didn’t like…
- Emma (10/5): -
- Tyreece (10/5): -
- Anna (9/5): - Красивый Очень отель, мало людей, спокойствие, вкусный разнообразный завтрак (суши, фрукты, десерты, сыры и тд). Большая территория, просторные номера, отличный спорт зал с крытым бассейном. Быстрое обслуживание номеров, очень приемлимые цены, огромный выбор блюд. Два дня подряд глючили ключи, и приходилось ходить туда сюда по длинным коридорам, чтобы перепрограммировать ключи. Сначала нам сказали, что все опции, кроме массажа для гостей бесплатны (плей стейшен, бильярд), потом оказалось что нужно платить 7$ в час, ок. Заплатили, не страшно, но не приятно. В бассейнах очень холодная вода, просто лед. Спасались в крытом, но это не то:( но хотя бы можно позагорать в тишине без анимации и громкой музыки. Давольно далеко расположен, но это был наш личный выбор и не относится к негативному настроению.
- Mohamed Borham Atallah (9/5): Great vacation ... wish I spent another night - The heated indoor pool Family connected rooms - a sort of small suite Exquisite cuisine and in-room dining
- Hermann (9/5): Wer am Abend es lieber ruhig mag, ist dort bestens aufgehoben. Alle touristischen Ziele sind gut erreichbar, weil die Ri - Freundlichkeit des Personals.
- Luciana (4/5): -
- Basma (10/5): - Honestly, one of the best hotel experiences we’ve had. The service was truly outstanding — the team was always on their toes, anticipating everything before we even asked, yet in such a natural and effortless way. What made it special is how genuinely warm they were; they made us feel less like guests and more like family. Combined with the stunning property and beautiful rooms, it was the perfect two-day escape. everything was genuinely exceptional.
- hesham (10/5): -
- Arslansoyu (10/5): - Odalar çok geniş ferah ve konforluydu, kahvaltı güzeldi Merkezden çok uzakta bir tesis en yakın merkez noktaya ulaşmak 45-50dk. Klima yeteri kadar ısıtmıyordu çok üşüdüm.
- YULIA (10/5): -
- Siegfried (8/5): - Alles eine fantastische Anlage überall super Service, fast alles verfekt nur die mall nicht in Betrieb der club super.außer dass kaum Gäste dort waren. Was ist eine außer gewöhnlich schöne und gepflegte Anlage fast ohne Gäste! Ab und zu müssen Reparaturen im Außenbereich gemacht werden
- Mohamed (8/5): The hotel was very nice - The property was very nice
- Nina (9/5): -
- Noha (1/5): -
- Rida (8/5): -
- mohd (8/5): -
- Andrew (9/5): Perfect escape from busy Cairo - Peaceful Nothing
- Viacheslav (10/5): - Все
- Ernesto (10/5): Para descansar, el mejor lugar - Es un hotel excepcional en todo sentido, instalaciones en general, piletas, etc Esta muy lejos de todo
- Zainab (10/5): I had a lovely time at Saint Ridge‘s new Capitol in Cairo. It was such an amazing feeling. I felt so much at home and I - Everything - the interior - the ambiance - the food - the lovely staff N/A
- Mohammed (7/5): -
- Farida (8/5): -
- Nargiza (7/5): - All guys were helpful ❤️❤️❤️❤️ can’t wait to go back🫶🏻
- Kamal (10/5): It was a graet stay and i will do it again for sure - Every each detail
- محمود (1/5): - Housekeeping staff or supervisors in room 4231 are begging in an unnatural way. Extra pillow without bag
- Mohamed (10/5): -
- Vladislav (8/5): -
- Raed (10/5): THANKS YOU , I WILL DEFINITELY BE RECOMMENDING YOUR HOTEL TO OTHERS AND HOPE TO RETURN SOON - I JUST WANTED TO EXPRESS MY SINCERE GRATITUDE FOR THE FANTASTIC EXPERIENCE I HAD DURING MY STAY AT YOUR HOTEL , EVERYTHING FROM THE WARM WELCOME TO THE EXCEPTIONAL SERVICE , COMFORTABE ACCOMMODATIONS . BREAKFAST AND FOOD WAS VERY GOOD . THANKS YOU FOR MAKING MY VISIT SO ENJOYABLE . JUST SHISHA TO WORK ON IT TO BE BETTER BUT THE GUYS WERE SO HELPFUL TO DO ALL HIS BEST ,
- الكنيدري (8/5): الموظفة نور كانت متعاونة جداً -
- Samira (10/5): Phenomenal - Literally EVERYTHING The far location
- Eljahmi (10/5): -
- Ahmed (7/5): - Landscape Tennis court Pool Gym and spa facilities Food is average Room may need some maintenance
- Konstantin (10/5): Не так далеко как кажется - Классический St. Regis: экстерьер, интерьеры с коврами, картинами и красивой мебелью. В номерах тихо. Подушки удобные. Превосходный завтрак с наличием свежих соков, egg station, детской стойки и т.д. По меркам Каирцев отель очень далеко, возможно поэтому туристов совсем немного и поэтому цена низкая для St. Regis. До Гизы примерно 1 ч 10 - 1 ч 20. До аэропорта минут 50. Были в Новый год: подогреваемый бассейн не работал, в бассейне без подогрева купаться не комфортно. Нечего отметить
- Wala (10/5): Definitely coming back in summer with kids - Everything is nice clean elegant and royal, for couples and families.
- Ledün (9/5): Exceptional staff, a bit away from the city. - The staff is incredible, they go the extra mile to make you comfortable. It’s a bit far away from the city but all in all still very accessible with Uber and all.
- Manal (10/5): - Staff
- omarsU3231PR (8/5): Amazing but lacks some outings due to its a brand new city - Oh of the best hotels in Egypt definitely! So classy so nice and the staff are extra awesome. The only problem was everything and anything we needed to do outside was almost from 20mins to 1 hour but it is definitely worth it. And will see the improvements soon hopefully!
- CHRISTOS (8/5): -
- Hebatullah (9/5): -
- Aly97_24_96 (10/5): Bespoke Experience - We stayed at The St. Regis New Capital for our wedding, and overall it was a great experience. The staff were very welcoming from the moment we arrived. Chancia helped a lot with the wedding arrangements, and the reception team (Alaa, Khaled, and Samy) made our stay smooth and easy. I especially want to mention Mohamed Maghrabi. Our wedding day was stressful and emotional, but he stayed calm and patient the whole time. He handled many details for us, including last-minute changes, and always made sure things were under control. His support really made a difference for uS.
- T5777HPmohammeda (4/5): Lovely building and grounds, let down hugely by the staff, service and layout. - The building is grand and the grounds are lovely. However that is where the positives end for this most disappointing of hotels. The staff and service are a real let down. There service is surly, lazy and minimal. Every time you speak to someone they seem put out and the simplest of requests gets ignored at by at least 3 different people before someone musters the energy to pretend to deal with it. The butler phone line is always 'engaged' ie left off the hook - leading you to have to call concierge who never answer. When you actually make your way down to reception to find the staff on their mobile phone and ignoring the silent ringing phone. House keeping is even worse. IF they bother getting to your room, they will stack your pillow, loosely set your duvet then disappear. No replishment of drinks, amenities or anything. The rooms are dirty, with previous guest hair all over the place. I honestly cannot over emphasis how underwhelmed I was by this service. The food was another big let down. From slow surly service, if you even manage to find a human in this vast expanse of a building. The chefs favourite and only ingredient is salt. They will over salt everything and it will arrive cold because it will sit for at least 20 minutes before someone bothers to think about bringing it to you. The room design is infuriating. Large, dusty rooms... With poorly positioned light switches and an austerity of power sockets, put it poor places that are used by lamps, which you must manually switch on/off from power switches hidden being furniture. The hotel is super large for no reason but to impress you with it's grandeur, however the service is an absolute disgrace and the staff are shockingly lazy and seem to find every trick in the book to avoid doing ANY work, mixed with an entitled of working for St Regis but no sense of responsibility. Also, there is absolutely nothing, and I mean NOTHING around this hotel, so don't be fooled by Google maps saying there are restaurants etc... The nearest life is 30minute taxi ride away, and good luck ordering a taxi, which if you are lucky to secure, will be held up for 10 minutes by slow security gate staff. A hard avoid, despite the photos. You will leave infuriated and disenfranchised by humanity.
- Dr Saleh (8/5): ممتاز جداً لكن أتمنى لو يكون الموظفين مثل موظفي الفندق الرئيسي بالقاهرة ، رقي في التعامل منقطع النظير والخدمات - الموقع مناسب للهدوء بعده عن الخدمات والمرافق
- rohinisrivathsa (2/5): Unwelcome check-in, reluctant staff. - Felt unwelcome at check-in. Mosquitoes in the room. Food too spicy, nobody checked if it was ok. Laundry pick up was done reluctantly.
- Emad Seelawi (10/5): شكرا كثير لكم واتمنى لكم المزيد من التقدم - طاقم الفندق متعاون جدا وانبسطت كثير بالإقامة بالفندق ، بالنسبة للفطور جيد لكنني وجدت تنوع اكثر في قوائم الفطور في أماكن اخرى لاشىئ لم يعجبني على العكس انا راضي جدا وقد أعجبت بالفندق وخدماته ونطافته وطواقم العمل وبشاشتهم ولا يوجد ما يمنع من الرجوع اليه في المستقبل
- betty687 (4/5): Overall a poor experience, unfortunately - CONS: The rooms were dirty, and there was cigarette smoke everywhere, with ashtrays full of cigarette butts left near the lifts in the public areas. Smoking is allowed in the lobby and passages, and the smell is harsh and pervasive. The breakfast buffet was disappointing — limited selection and nothing looked fresh. I tried it on the first day of my seven-day stay and did not return. Bear in mind that there are no alternative places to eat or supermarkets in the area. Service was also very poor. It appears many staff members are temporary and untrained and not responsive. The phones in the rooms don’t work, and guests are told to use a WhatsApp number instead, but messages often go unanswered or receive a delayed response sometimes an hour later, if at all. Getting to the front desk for assistance is a very long walk as the hotel grounds are vastly spread out. So you're in the room, there is no support and guests are isolated. The water in the shower doesn’t drain properly, so it collects and becomes smelly. This is a construction issue that urgently needs fixing so guests can have a normal shower, rather than stand in a puddle of dirty water. The showers also need to be scrubbed thoroughly rather than just mopped dry, as the current cleaning standard is not acceptable. It was quite obvious that the room hadn’t been cleaned in months. When I raised this, the staff said that rooms are cleaned only after guests arrive. I pointed out that rooms need to be properly cleaned BEFORE guests arrive, not after and that guests do not want to settle in a dirty room and waste hours trying to get housekeeping to clean it. PROS: The bed was comfortable and pleasant. The hotel property is vast and beautiful, with an ambience of grandeur.
- newthat (10/5): Highly recommended if you’re visiting Cairo new capital. - My first stay at The St. Regis New Capital, Cairo (Almasa) was exceptional. I was warmly welcomed and upgraded to a spacious suite with beautiful pool views. Breakfast was excellent, and the entire property is elegant, clean, and very well managed. A special thank you to El Sayed El Amir, Duty Manager, whose professionalism and genuine hospitality made my stay truly memorable. The hotel also provided a complimentary and very comfortable limo transfer to Cairo Airport, which was an outstanding gesture. Although this was a short visit, I look forward to returning soon for a longer stay. Highly recommended for luxury, service, and comfort.
- Hussain (10/5): كانت اقامة ممتازه وممتعه - كل شي نظافه تعامل الموظفين خدماتهم فطورهم مكانهم
- Ahmed (9/5): -
- Alfred (10/5): -
- Andrej (10/5): -
- Adm2701 (10/5): was comfortable and I have enjoyed with the Spa and the restaurant there. - it was lovely hotel deserve all pleasure and respect the rooms were clean and the staff were so helpful I did enjoy the staying there
- Carsten (10/5): -
- Guillaume (7/5): -
- Colleen (10/5): -
- jassim (9/5): -
- Dilan (10/5): Relaxation - Peaceful and quiet. Really a place to come to relax. .
- Vyacheslav (10/5): Gemstone in new Cairo - Everything was excellent
- Eisa (10/5): -
- Eisa (10/5): -
- Domínguez (10/5): - La atención al cliente es divina y las instalaciones preciosas, majestuosas estoy muy contenta de haberme hospedado en este precioso hotel
- Eslam (10/5): -
- Abdulla (10/5): -
- Rory (10/5): -
- Hesham (10/5): -
- Moomen (10/5): -
- Ebrahim (10/5): -
- Pakinam Salah (10/5): -
- SAHEEMA (10/5): -
- Ali (10/5): -
- Elizabeth (10/5): Felt at home - Proximity to the event that I traveled for. Amenities overall, Spa and customer service was excellent
- Samar (10/5): - Staff, service, food quality, and cleanliness Nothing
- Darragh (10/5): Exceptional quality and service - All staff were exceptional, and the hotel and rooms were spotless. It really is a palace. The room cleaners were exceptional and couldn't be any more helpful, always ensuring we had everything we needed. Exceptional quality and service. Highly recommended well done to everyone involved and working in the hotel, exceeded our expectations
- Mohammed kehail (1/5): not applicable - i did wrong booking date .. i tried to reschedule to the correct date but i didn't get the reply the request ignorance
- Dina (10/5): - Great staff and infrastructure. Tucked away from the city noise. Like an oasis in the desert. Spacious hotel grounds, perfect for post dinner walk. The italian restaurant is exquisite. Pools are great. I highlight the staff professionalism and responsiveness one more time. Keep up the great work and ambiance.
- Rania (1/5): Bad -
- Craig (10/5): Fabulous hotel - Had everything big rooms huge swimming pools Bit far from main city but only one hour by Uber to Pyramids
- Mai (8/5): Very good -
- Kemi (6/5): Pleasant - Staff were very helpful. Location is in a remote area.
- Ehab (10/5): Exceptional -
- Amna (10/5): Thanks a lot for all staff - Every thing Very good
- E (10/5): Business trip, the area is deserted and the hotel has few guests, overall it’s a comfortable and quiet stay, the city is - Quiet and peaceful
- Noorelhuda (10/5): Exceptional -
- Aliaa (10/5): Exceptional -
- Usman (1/5): Bad - The customer service is beyond terrible for a so called 5 star. I had issues with this hotel and decided to cut short my stay. They promised me they would refund me. It's been well over a month and they haven't refunded me and now they have stopped responding to me messages. You don't expect this behaviour from a 1 star property! I would never recommend this hotel
- Adebiyi (10/5): Exceptional -
- Doctor (7/5): Great accommodation but needs much more care of the swimming pool.and the breakfast quality at the v - The villa,is brilliant but the private pool infront of the villa is very dirty , unattended, no life guard should be closed The area around the villa was not very clean , the breakfast at the villa was poor
- Mohamed (8/5): Good - Good
- Fatimah (10/5): Exceptional -
- Hazem (9/5): Superb -
- Hossam (10/5): Exceptional -
- Mohandoss (10/5): Exceptional -
- Noha (10/5): Exceptional -
- Nihad (9/5): Superb -
- Jamie (10/5): Exceptional -
- Abdelrahman (10/5): Exceptional -
Photos
