Hampton Inn Opelousas
Location: 1700 Commerce Blvd, Opelousas, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Located just 35 km away from The Acadiana Center for the Arts, Hampton Inn Opelousas offers easy access to popular attractions like Alexandre Mouton House and Cathedral of St John.
Modern Amenities
Enjoy a comfortable stay with our 24-hour front desk service and non-smoking property.
Nearby Attractions
Explore the area with ease as Cajundome Convention Center and McNaspy Stadium are within a short drive from the hotel. Book your stay at Hampton Inn Opelousas for a memorable experience.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Facilities for disabled guests
- Non-smoking throughout
- Grocery deliveries
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- First aid kit available
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Front desk (limited hours)
- Express check-in
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Secured parking
Rooms Available
-
Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Roll-in shower
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 1 King Bed with Sofa bed, Refrigerator & Microwave
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 2 Queen Beds, Accessible (Hearing)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Accessible bathtub
-
Room, 1 King Bed, Refrigerator & Microwave
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Room, 2 Queen Beds, Refrigerator & Microwave
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed with Sofa bed, Refrigerator & Microwave (Wet bar)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, and towels
Practical - Free local calls, double sofa bed, and laptop-compatible safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Sofa bed
- Daily housekeeping
- Free Local calls
- Cribs/infant beds available
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Closed captioned TV
-
King Studio Suite - Non Smoking
The studio features air conditioning, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Video
- Alarm clock
- Toaster
- Sofa bed
-
King Room
This double room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Alarm clock
- Toaster
-
King Room - Hearing Access/Non-Smoking
This double room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Alarm clock
- Toaster
-
King Room with Sofa Bed - Non-Smoking
This quadruple room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Alarm clock
- Toaster
- Sofa bed
-
Queen Room with Two Queen Beds - Non-Smoking
This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Alarm clock
- Toaster
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
This quadruple room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Alarm clock
- Toaster
-
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
This quadruple room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Alarm clock
- Toaster
-
King Room with Sofa Bed - Hearing Accessible/Non-Smoking
This quadruple room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Alarm clock
- Toaster
-
King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
This double room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Video
- Alarm clock
- Toaster
Guest Reviews
- Patricia (9/5): -
- Karen (10/5): - The staff were all super friendly
- Joseph (8/5): No answer - Room was large enough, for us, nice view and location, good breakfast, nice staff. The light on the wall kept flickering on and off, the room smelled a little stale like the carpet wasn't fresh,
- Lori (6/5): It was ok I would rate it a 4 out of 10 - The fruit for breakfast The room I was given was dirty so I had to go back to the desk and get another room
- Laii (8/5): We enjoyed our stay! - Great price, great location. I wish it had complementary water in rooms .
- William (3/5): - Nothing The room had a very musty / mildew smell. The wall paper in the room and bathroom were peeling off the wall and held together with staples. Not a great experience. Not what you would expect for $200/night...
- Sharon (8/5): -
- Keenan (10/5): -
- Laura (3/5): Won't stay here again. - The staff was great!! Very run down. Furniture was severely damaged. When I pulled the microwave out to use it, the microwave and the rolling shelf fell out of the cabinet. Entire cabinet needs to be replaced. Sofa bed was very difficult to use. The bed frame appeared to be bent. Also, VERY low water pressure. Taking a shower would not have been an option. I stay in Hampton Inns most of the time and am usually quite happy with my room but this time, not so much!
- Jeff (5/5): Average - Front desk was very helpful AC didn’t work correctly and didn’t seem very clean
- Loretta (5/5): Below average - Decent breakfast. Yet lacked a pork alternative option The carpets in the room need cleaning, stale and mildew odors
- Keenan (10/5): - Very clean
- Flor (1/5): Unpleasant stay - Very un pleasant It was very dirty
- Flor (1/5): Very unpleasant - Nothing Very dirty
- Michelle (8/5): -
- Wright (1/5): -
- Terrance (10/5): Everything was good - Very clean
- Gregory (10/5): -
- Lola (10/5): - Good breakfast and consistent with stocking food. Clean rooms but beds were a little uncomfortable. Minimal storage but overall a great stay. Will definitely return if ever in town.
- Bertha (7/5): - It was ok. Ice machine wasn't working. Too many taxes added to the cost of the room.
- Lindsey (10/5): - This place was a last minute stop on our trip to New Orleans. I was feeling well and had to find a place to rest. The staff was phenomenal! From check-in to check out and even the breakfast staff…they were all so kind and seem to genuinely enjoy their job. I haven’t seen that in a long time in any business. This place is doing something right to have staff enjoying their day and spreading the joy. Thank you for the enjoyable stay.
- Sheriker (6/5): - This place has gone down a lot since the last time I stayed here. I would not come back
- Brenda (10/5): - Staff was great n very helpful and the rooms were nice and clean
- LYTONIA (10/5): Awesome - Clean I liked everything
- Christopher (10/5): Great staff and a clean comfortable bed. - The beds are comfortable. The staff was great and friendly. The rooms were clean. At breakfast we were taken care of by a gentleman named Jarus (that may be misspelled). This young man went above and beyond to provide us with great service. Our stay aligned with the positive experience we receive whenever staying at Hampton Hotels. I don’t recall anything we didn’t like.
- Judy (9/5): Staying in Opelouses - Older, updated facility with large rooms, free breakfast and a pool Breakfast was somewhat limited
- ROSETTA (10/5): - The staff was very personable.
- Carlette (10/5): - The staff was very personable and professional food choices could be a lot better, but everything was great. Maybe choose a better type of coffee, very bland. Overall day was great. The room was wonderful. Everything was intact.
- Rion (8/5): - Property was convenient and clean.
- Chachere (10/5): Exceptional -
- Kyeishia (10/5): - Great place
- Thomas (8/5): Satisfied stay - Great breakfast with friendly staff
- Terrence (10/5): - Beautiful stay!
- David (4/5): - The bath room needed to be ready caulked around the walls, the tub also needed refinished. There were no dresser for putting clothes. We were there 3 nights. The breakfast could have been freshly prepared.
- Chachere (8/5): Very good -
- Jennifer (10/5): It was a really great stay. Would love to stay here again -
- Mona (10/5): - Professional staff; clean room. No soap in shower dispenser.
- James (6/5): Pleasant -
- Verified traveler (6/5): Don't stay here if you don't have to - The hotel rooms are in dire need of significant updates. While the rooms are decent, they show noticeable signs of wear and tear. The restroom's shower head and shower door crevices were rusted and unclean, making it clear that the bathrooms require substantial upgrades or a total makeover. The mattress was old and emitted an unpleasant corn chip smell when used. Additionally, the furniture and carpet in the room could have benefited from a thorough shampooing. Thank goodness I only stayed here for two nights. Next time, I’ll stay in Lafayette instead of Opelousas, as the hotels there are much better maintained compared to those in Opelousas.
- Brandi (7/5): It was decent - it was clean and room was nice not enough hilton member incentives
- jocqlenes (4/5): Not all that great - I'm a Hilton honors member and this is the first time I've been to Hilton hotel where they didn't at least say thank you. There was no warm greeting. Heck I had to ask where the elevator was. The first thing I noticed when I came into the room was at the floor was visibly sloped. The grout in the bathroom is cracking in the tiles move when you walk. The chair is visibly stained. The TV act like none of the channels had signal for the first 3 hours I was here. Overall this is not the best experience at a Hampton inn.
- Alesha (10/5): We had a great time. - It was clean and the breakfast was good. N/A
- Kavette (6/5): - My room was old, room need repairs on walls, shade, and the God-Awful Smell of Cigarette smoke in the room! Good location and amenities Ok.
- Brooke (3/5): The shower had hair on the shower wall the toilet was so lose I almost hit the floor needs to be fixed - The location The bath room
- James (8/5): - Had security
- Jaylyne (10/5): Exceptional -
- Arlene (10/5): - I liked the location that I was in that made me feel comfortable.
- Verified traveler (10/5): Family celebration event - Staff very courteous and helpful. Needed early check in to attend a formal event and staff accommodated my request. Professional setting with great amenities Great location too!
- Gene (1/5): Worst custormer service ever. - Nothing.. I had a valid reservation. Confirmed and paid for. My flight was late getting in. I borrowed a phone and called the hotel and told them I was still coming. The front desk tells me we over booked and we are full. No I am so sorry let me help you find something else NOTHING. I traveled all day and am a single older women from out of the country. My phone doesnt work in the US and internet was out at the airport. I was left on my own to find a new hotel late at night in a city I have never been to before. This was by far my worst hotel customer service.
- Debra (8/5): It was good could’ve been a little better - The breakfast was good The tv didn’t work the whole time I was there it only had the words no signal
- Chynnab40 (10/5): Nice amosphere..will visit again - The breakfast was hot and fresh. The staff was friendly and engaged with customers. My room was switched but it was still nice. Na
- Beverly (7/5): Good - 9:30 no plates did get to eat much Let us know when breakfast is over
- Lavon (4/5): - I'd stay again.
- Reuben (10/5): Exceptional -
- Kenneth (8/5): Housekeeping/maintenance needs help - The door to the room was hanging down. I had to physically lift it to close it. The coffee pot did not work. The room had bottles of shampoo, conditioner, and body wash in the shower. The shampoo bottle was empty. I pulled the spare toilet tissue off of the little shelf by the sink. Behind it was a receipt from a previous guest dated 4 days prior to my stay as well as a piece of trash
- Danielle (4/5): Disappointing -
- Donald (10/5): - Quiet and friendly staff. Semi trailers made it hard to see getting out of exit lane
- BrendaGail73 (10/5): Welcoming and friendly staff…nice comfortable and clean room! Great breakfast too - We were very thankful to be given a warm and friendly welcome with a late night check in after a terrible experience at a property where we had booked in a nearby town. Chelsea was awesome…so welcoming and took care of us and even saw us to our room. We were so comfortable here we stayed the second night of our trip. The nice breakfast and dining area was a big plus too. Thanks for a lovely stay and we will definitely book here if in the area again!
- Mark (4/5): Disappointing -
- Maps32933569494 (10/5): Great hotel. - Great clean friendly. Easy to locate. Great desk clerks. Good breakfast selection. We had to find a new hotel after a horrible experience in Ville Platt la best western. This Hampton was so accommodating for us. We stayed 2 nights and will go back if we are ever in the area.
- Susan (2/5): - The room was dirty. Long hair everywhere and trash cans were filthy. No hot water and sliding glass door for shower was not stay clothes. One day did not have towels replenished. Chair had dark stained fabric. I was there to visit my Mom in the hospital for 3!days could not wait to leave. Also, under fridge there was broken particle board all underneath like it had not been vacuumed in a long time. Another guest I spoke to at breakfast said they had a huge roach. Therefore, when I returned home I had to wash all of my unworn clothing. I would never recommend this place and I am a Friend and family honors member. My business partner owns a Hilton Garden Inn and I know their standards expected. I hope this review helps to better accommodate their customers!
- Kim (5/5): Passable -
- David (10/5): - This property was conveniently located. Easy in and out with plenty of parking.
- KiKi (10/5): - Na
- Vincent (10/5): It was awesome, clean comfortable felt like I was at home and I will be back within the next couple weeks to clean up so - Clean and convenient to everything very classy I’m a big fan of the Hilton honors club and Hampton and is one of my favorites. The young man that helped me out when I came in super late it was amazing and so were the girls that I seen in the mornings. Very clean
- Melissa (10/5): Exceptional - Everything
- Tahida (1/5): Bad -
- Brittany (7/5): The pillows were dreamy! - The staff were so kind! Build up on reusable soap pumps, torn wall paper in bathroom, torn shower curtain.
- Anthony (10/5): - Quiet and safe
- elizabeth (6/5): - No soap. Lamp light out. No replacement bulb. Tv has no channel guide
- Liz (1/5): Terrible experience. Agent did not care the person above us was keeping us up exercising for 5 hours - The staff cooked extra breakfast for my boys We could not go to sleep till almost 6am because a doctor above us was exercising which is what the agent said when I called to complain about all the noise above us. I also just had surgery and elevator does not go to the 1st floor only to 2nd and u have to take the stairs down to the first. I was on the 3rd floor. Just a very bad experience. I would never go back.
- Holly (8/5): - excellent, friendly staff
- Lillian (8/5): - I didn't like not having soap in bathroom to wash hands. We had to ask for soap. Hotel was safe and close to shopping areas.
- 190amyahg (10/5): Great stay - Great service from lindeddah. Room was very clean. Wasn’t able to find another room but was swiftly handled when brought to the attention of staff. When coming through the area I will definitely stay again. Breakfast is great as well. Slept comfortably.
- Ronnie (6/5): - Found a pubic hair in my sink. The stay wasn't very friendly. Not like other Hamptons I've stayed at
- Cindy (8/5): Disappointing for a Hamptons - The staff were very friendly. Not much option for breakfast and we did not have our rooms cleaned once during the 4 days. They knocked the first day and we said we were good for the day but never came back the next 3 days to empty garbage or anything. The bed was comfortable but the pillows were flat. Very quiet area set back out of site.
- Shenequa (6/5): Pleasant - Location No ventilation in rooms. Was sick the entire time. Air condition vents were not clean . Shower was not clean 100%
- Herman (10/5): The stay and staff was very good - Breakfast was great Anything p
- Gabriel (10/5): Exceptional -
- Rose (8/5): - Staff was excellent, phone didn’t work in room. Noticed water damage in hall corridor, only chair in room was broken; but, exchanged.
- Barbara (10/5): - It wasn’t a very good location near the freeway shopping areas
- Shaniquia (10/5): I loved it. I’ll definitely be back. - Customer service was amazing. I have nothing to complain about. My stay was amazing
- LaShanda (8/5): - I always enjoy my stay at this location.
- Euritialc (9/5): Superb -
- Robert (10/5): great - clean, friendly, and great service
- Tom (9/5): Superb - Staff was very helpful, especially with the fact that in my haste I had booked the wrong weekend, but they were able to cancel that reservation and rebook at no charge, except I didn't get the original discount. Breakfast bar was out of most things.
- KENNETH (8/5): - The only thing I didn’t like is that I did not get a real key! Instead I was given that said my phone was the key and to download the app to unlock the door. I never figured out how to unlock the door. I had to go down to the desk and the desk clerk how to turn my phone into a room key. She didn’t know how to either and she gave me a “real key” which worked. Apparently Travelocity was supposed to give me a choice which they didn’t. The desk clerk was very friendly and helpful. This was not her fault. We got in late, shortly after 10:30, and we simply wanted to get in our room and go to bed because we had an early morning. We were further delayed because the couple who checked in right before me were supposed to have a handicapped room and they didn’t get one and the desk clerk had to deal with that. There was no manager in the hotel so she had to call him. In the end according to the manager there was nothing that could be done so a man in a wheel had to stay in a fourth floor room that was not handicap accessible. Again not the desk clerks fault! Next time I will stay in the Holiday Inn Express right down the street. The desk clerk should get a raise!!!!
- Verified traveler (4/5): Unacceptable - I has a reservation , but upon entertering my room, i was faced with uneaten food and unmade beds. I wasn't sure if it was already occupied or just not cleaned. I was terrified because i could have been killed if someone was actually in the room at the time that i opened the door. This is unacceptable. Moved to a different room, hairbon the floor musty smell and dirty bathroom floor. At this point its alreafu 7:30pm. No apologies or partial refunds were even offered. You guys must do better. I will definitely not be back
- Dolobowsky (2/5): Very poor - The location Not having access to my room. Not having my own personal key to my room.
- Grant (8/5): Clean and comfortable as always - The location was easy to find. Quiet surroundings. N/A
- Delores (10/5): Exceptional -
- Elaine (10/5): loved every minute of my stay and staff was wonderful - food was very good and filling. no complaints here
- Eugene (9/5): OVERALL STAY WAS OK, - the property is in a nice location, room was clean, shower in bathroom had mole around the seal areas, breakfast was not as good as in the past, biscuits was cold, coffee was horrible tasteless and cold, please change coffee vendors, COMMUNITY COFFEE IS THE BEST IN LOUSIANA.
- Martin (10/5): Exceptional -
- Gerald (9/5): Superb -
- Yolanda (2/5): - I did not stay or check in to the hotel. I was told that I had no reservations with the Hampton. After several calls I had to conclusion with the Hampton. Then once I reached out to Expedia like I was told to by the front desk attendant. Expedia representative Claudia kept me on hold and then hung up on me with no conclusion, no reservation confirmation, or cancelation confirmation but I was srnt a survey. This was the worst case of poor customer service Ive experienced while attending a funeral.....Horrendous experience 😕
- 1700parksang (10/5): Awesome!!!! The stay was very good. The Staff is Amazingly Friendly! The location is in a good place also, the breakfast - Awesome!!!! The stay was very good. The Staff is Amazingly Friendly! The location is in a good place also, the breakfast was amazingly good for a hotel. You have got to stay at the hotel if you’re in the area.
- Anonymous (10/5): Exceptional -
- Javonta (5/5): It was a decent place to stay - The ladies at the desk were awesome The room wasn’t cold enough
- briannat364 (2/5): HOT MESS!! - HORRIBLE!! The first room they gave my family was wrecked and we demanded for a new room. Beds weren’t made, dirty toilet and dirty towels. The TV is an old TV and couldn’t even play simple things like Nextflix. This is absolutely ridiculous and shouldn’t be allowed.
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