Hilton Garden Inn Columbia Downtown
Location: 1200 Pickens Street, Columbia, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Amenities
Located in the heart of Columbia, Hilton Garden Inn offers a blend of comfort and convenience. Enjoy air-conditioned rooms with free WiFi, a fitness centre, and an indoor pool.
Business and Leisure Facilities
Whether you're here for work or leisure, our hotel has you covered. Utilize the business centre, ATM, fax machine, and photocopier.
Prime Location
Situated near major attractions like Columbia Museum of Art and University of South Carolina, and just a short drive from Columbia Metropolitan Airport, our hotel is the perfect choice for your stay in the city.
Book now for a memorable experience at Hilton Garden Inn Columbia Downtown.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Heated pool
- Salt-water pool
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Key card access
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Swimming nearby
- Charcoal grill
Rooms Available
-
King Room - Hearing Access
The spacious double room offers air conditioning, a tea and coffee maker and heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Microwave, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and electrical adapters/chargers
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Microwave, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and electrical adapters/chargers
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 2 Queen Beds, Accessible, Bathtub (Mobility)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Microwave, coffee/tea maker, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryer
Practical - Laptop-compatible safe, laptop workspace, and electrical adapters/chargers
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
- Mobile key entry
- Desk chair
-
Queen Room with Two Queen Beds
The quadruple room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
Queen Room with Two Queen Beds - Hearing Access
The quadruple room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
One-Bedroom King Suite
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Telephone
- Refrigerator
- Microwave
-
King Room with Bath Tub - Mobility Access
The spacious double room offers air conditioning, a tea and coffee maker and heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
-
King Room
Air conditioning, a tea and coffee maker and heating are offered in this spacious double room. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Guest Reviews
- Laurence (8/5): - Emplacement Un peu bruyant
- Timothy (3/5): Just OK. Not really worth it. - The signage out front not clear. There are two hotels together Check in staff not very professional. Not a pleasant greeting from any staff member
- Richard (10/5): -
- Valerie (8/5): -
- Janet (8/5): - Serve in restaurant was extremely slow. Took 40 mins after ordering to receive food.
- Debra (10/5): -
- MATTHEW (7/5): Disappointed, but a learning lesson for me - There is a bar with food available during certain times of the day. Food was pretty decent although expensive for being bar food. I wanted to stay downtown to walk to my son's USC graduation. They grossly inflate their prices during certain times of the year including graduation week. On top of that they charged me $13.00 daily parking in their lot. If you're going to charge me a thousand a night at least throw in a complimentary parking pass for god's sake. Not only that , but they didn't explain I was paying for parking until checking out. If I could do it again, I would stay a few miles down the road and take a taxi or uber around town and would have saved a lot of money. If money doesn't matter to you then this is the place to stay for sure. I would have gladly paid $200-$300 and not complained about the parking, but to gouge guests every chance you get I'd highly recommend staying somewhere other than downtown.
- Douglas (8/5): -
- Barbara (9/5): Excellent stay - Very clean, very friendly staff and so close to the dorms
- Evone (10/5): -
- McDaniel (10/5): -
- M. Semper (8/5): - Amazing staff and amenities. Lack of Wi-Fi.
- Za’Riyah (10/5): It was good food and drinks - The Customer service was excellent. I highly recommend it. The wait was long, but I finally got my room after a hour! 😭
- Cathy (10/5): - Everything was good Just a little more light in the bathroom mirror
- Kevin (9/5): - Didn’t handle check in & out well
- John (6/5): -
- Lisa (7/5): The staff was kind, room was nice and the location was clean. - Location and very clean. Not applicable
- Wichittree (9/5): -
- william (5/5): Not getting in until 9:30 PM with two teenage girls that were very tired after a long day of driving - The location We booked well in advance but could not get into the second room until 9:30 Pm. That was very inconvenient. We were not offered two free water bottles. We are Hilton Honors Members. Was not asked to fill out a parking voucher. The pool looked to not be very clean and the water was very cold. I tried to use the Peleton Bike in the gym. The log in screen sked for a code to log in. The front desk said they did not have a code. So spinning on the bike with no screen data was really not good at all. So why have the Pelaton bike there. I am not a member of Peleton. But at other hotels I was able to log in as a guest. The staff said they had no rooms with two beds but plenty of single King beds. So I said ok give us two king. Nope that didn't happen
- Mills (1/5): -
- Melissa (8/5): The staff was very friendly and accommodating! - The staff was very friendly and accommodating after we had to wait 2 hrs for our room to be cleaned. We thought the location was closer to our destination
- Amy (5/5): Rooms are in need of an update. - Location to USC Staff seemed extremely busy and overwhelmed. Rooms and hallway didn’t smell great.
- Bridget (8/5): - Location, parking, pool Broken ping pong table. Noise
- Juliann (2/5): Bad - No WiFi Pool not heated Marijuana smell in hallway Hallway cold
- Patrick (8/5): -
- Sharee (8/5): -
- LaTashia (8/5): -
- Rita (9/5): Over all the stay was good - Clean conveniently located I had a check-in time of 4 arrived at 7:30 had to wait an hour an a half because the room was not ready. Claimed they were bought out by a last minute convention.
- Timothy (10/5): -
- Larry (10/5): -
- Kidd (10/5): -
- John (10/5): Was good - Great hotel, very clean and comfortable. Would recommend.
- William (10/5): Great to see my granddaughters and have a nice place to come home to. - Friendly staff and nice facilities After paying a premium price for the room I fel5 like the breakfast should have been included. It wasn’t worth the $18.95 price.
- Gloria (9/5): was able to relax - location was great to my event not enough coffee pods in the room for the two day stay
- JENNIFER (8/5): Decent, but lacking a few things - Comfortable bed, good location. Friendly staff. Parking is $13/day, breakfast is $16.95. The lighting in the bathroom is awful! SO DARK! No conducive for females trying to put their makeup on. There are no other lighted mirrors in the room. Sorta bland. Seemed like a good value, but with the add-ons it really wasn't so much.
- dominique (10/5): -
- Loretta (8/5): Great location and clean, nice hotel! - Location, decor, cleanliness The microwave in my room was missing the glass plate. The alarm was set by a previous guest and went off at 6:30a :). There is a political sticker stuck on the underside of the wall mounted storage baskets which needs to be removed.
- Anthony (5/5): I will not stay in this place anymore when traveling. - The breakfast was cold and didn’t meet my expectations. The breakfast seating did not accommodate a sold out crowd. Most of the food was not available and the staff provided bad customer service. Checking in was a nightmare. I had to wait for 30 minutes before getting a room assignment due room not being cleaned.
- Jennifer (4/5): We were also never issued key cards for our room. Imagine that! And it was dusty and dirty. - At 10:30 pm when we checked in, we were told we had to wait while the maintenance man checked the room prior to us going up. What?? Then we never got key cards for the room. And terrible issues with paying. We pre-paid a non-refundable full payment, but were told at check-in that we had not. For 2 rooms. Then I received 4 more charges on my debit card even before checking out. It has been a royal headache.
- Christopher (10/5): -
- Joanna (1/5): Totally not at all what I expected from Hilton! Also zero parking spaces left for me! - Nothing great Check in time is 4pm and our room wasnt ready until 6pm!!! We had to sit in the lobby and wait! When there was a long line of people waiting to check in, the worker lady thought that was a good time to go take a smoke break! I was appalled!
- Michelle (8/5): - The staff was very friendly. That they don't service the room daily.
- Camilla (5/5): -
- Zettel (9/5): - It was quite the place was empty for some reason the bar tender said it was because everyone was away for the holiday witch made sense because it was almost new years day and college was closed the bar was ok they didn't have much selection of any booze but we made it work and would stay there again cause it was clean through out Had to change room first thing cause the heat would not shut off it was 88 degrees in the room but they switched out room immediately
- Corey (10/5): -
- Frank M (10/5): Wedding party weekend and all enjoyed property - Nice, clean, friendly staff N/A
- Emma (6/5): -
- DMaya (10/5): Very clean, very comfortable, staff is very friendly and professional. I’m an honors member and will definitely be back - I love this property so much. It’s always clean, beds are very comfortable, staff is friendly. I have no complaints about my recent stay.
- Jude (7/5): Welcoming/reception was excellent. - Not the best. The hot water flask contained luke warm water instead until I objected to it to a staffer. There could also be a variety of options for lodgers to choose. The breakfast options.
- Coray (7/5): -
- Ashley (10/5): -
- Tamauris (10/5): -
- ulrich (1/5): Sehr schlecht - Nichts Musste wegen Fehler von Booking oder Hôtel Frühstücken nochmals zahlen . Trotzt Reklamation bei Bocking wurde der Vorgang niemals geregelt . Nie wieder Booking
- Nigel (8/5): -
- Brian (1/5): Frustrating and annoying, did not sleep well. - The lobby was neat clean and very inviting, unfortunately the room wasn't. The room had mold on the base boards below the bed, the carpet was entirely wet due to a leaky ac unit. Their was mold clearly painted over above the headboard of the bed. The toilet paper holder was broken and during the two day stay the room had a foul wet, musty odor. I was not able to get another room for the first night and when I asked for another room for the second day, nothing was done. Even though on the second day I saw numerous rooms unoccupied on the floor I was staying. No accommodations received to assist with this issue besides putting a noisy wet vacuum in the room or having maintenance try to suck up the water while we try to relax in the room. 2nd Hilton in two months that I've had an issue with.
- Samantha (10/5): Comfortable, easy check in - Easy to find Paying to park
- Scottie (9/5): -
- Jessica (10/5): I had a great stay though it was brief I would def book again - The location was perfect Check out
- Mitchell (9/5): -
- Tamauris (10/5): -
- Amyah (10/5): - it was very clean and staff was very friendly and gave helpful information
- Hayden (8/5): -
- Manika (10/5): -
- Alani (8/5): -
- faith (7/5): - The location was great! The room was a nice size. Parking system. Additionally my bathroom in the doors and corners of the shower looked somewhat grimy and gross.
- Nichole (3/5): - The whole reason I booked this holtel was for the indoor pool for my little that loves to swim. But the heater was out so the water was ice cold, so my little wanted no part of it. I understand things happen, but the holtel should have notified me of the issue or gave me some money back.
- Tomohn (10/5): - The staff was wonderful and the rooms was clean food good
- Barth (3/5): -
- Mary (6/5): - Peking was not adequate. Had to street park when we returned tot he hotel after dinner. Our room was on the busy street, very noisy, and the window blind was broken and don’t block out the light. Not a good nights sleep.
- Coleman (10/5): Excellent - The staff The property was great
- David (7/5): - Breakfast was too expensive and not good but the workers were very nice Breakfast was not good
- Ashlee (10/5): - Location Na
- Amber (10/5): -
- Rashad (10/5): -
- Eric (4/5): Unclean, smelly, and quality below 3 star rating - The location was good. The trash was overflowing the dumpsters outside, where you had to walk to go from the parking lot to the entrance. It smelled incredibly bad. The parkin got also smelled terrible. The room wasn't very clean and we skipped using the shower as it didn't look clean and was quite old. The room and hotel was shabby and less than the 3 stars given on the booking.com website, and not worth the price at all. I wouldn't recommend this hotel to anyone.
- Shelley (6/5): - Location was great. Rooms were clean. Nice tvs. Parking was expensive, but convenient. Nice shower and we were able to get extra towels and washcloths as needed. Very unorganized. Staff must not have been trained, because at check in, not everything was covered. Had to go back multiple times. Witnessed many upset people. Breakfast was very underwhelming - it was included in our stay, but the sign said it was $16! Glad we didn't have to pay for it, feel bad for the people that did. The beds were very firm, maybe good for those who prefer it that way. I usually don't leave a bad review, but was very disappointed. Not worth $400!! :(
- Adedoyin (3/5): -
- Gina (9/5): -
- Myliyah (5/5): -
- Ashley (4/5): - I’m surprised Hilton has their name on this hotel-it is awful. The pool was closed for “maintenance.” The electronic locks coming inside from the parking lot are not operational- you have to walk around the block to the main entrance, in a bad area of town to enter. Locals visit the property at night and use the outside grills and have gatherings- it’s a mess! There were no toiletries inside the shower, we asked for replacements, front desk said she was trying to have some one bring them but only one person was able to do that! LOUD street noise ALL night! This is a horrible hotel, stay away! i never leave bad reviews!
- jennifer (8/5): - The hotel was convenient to USC. They had coffee and breakfast. Staff was nice
- Brenda (10/5): - Everything was fine
- Telma (10/5): - .
- Diamond (2/5): - Not helpful
- Monica (8/5): -
- Robert (9/5): Good stay with excellent service, but needed some attention to detail with amenities! - Breakfast was good but not excellent! Service was exceptional and better than expected! Food quality was good but not great!
- Anne (8/5): - Comfortable bed Poor water pressure The carpet and floors are dirty- dirty water came off my feet in the shower
- Aylmer (8/5): - Location No iron in the room
- Mike (10/5): -
- Matthew (10/5): - Staff was very polite and helpful.
- Rebekah (9/5): -
- Anne (8/5): - Proximity to my child’s dorm and Main Street. Easy parking. Very helpful staff comfortable bed. The first room I was in smelled of cat urine so they had to move me and the refrigerator didn’t work. I felt like the floors were a little sticky and the floors around the elevators were dirty and never cleaned during a four-day stay
- Michael (4/5): - The pool was closed for maintenance unfortunately. Apparently it has been out for over 5 months. We also got charged just to sit down in the dining area which I found to be absurd. The establishment itself is very well maintained, but lacked in other areas. Will not stay here again.
- Mrs.Roshell (10/5): Great stay Will Stay again - Great stay Nothg
- james (10/5): - Get location
- Frank (10/5): Exceptional -
- Jonathan (4/5): - First thing at check in they were giving water out to few choice guest that were hilton honors members. I asked for a few waters and was denied it has been 98 degrees every day here and we couldn't even get a water which is pretty sad! Also our room is just so basic 2 lights dont work and the toilet is the loudest one ive ever heard.
- Jasmine (6/5): Pleasant -
- Tomás (8/5): Good comfortable option close to University of SC - Very convenient location particularly if you are visiting the University. Comfortable rooms and functional facilities. The pool can be really nice, specially during the heat months. The breakfast (both paid and complementary) feel just the same average quality limited option.
- Wendy (8/5): - So our first room wasn’t even cleaned but the staff gave us a new room which was nice
Photos
