Hostal Boutique Factoria Patagonia

Location: Carlos Bories 156, Puerto Natales, cl

Star Rating: 9.2 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 03:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Car hire
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Kid meals
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Cooking class
• Television in common areas
• Express check-in
• Free wired internet
• Internet access
• Housekeeping on request
• Wine release events
• Fishing nearby
• Horse riding nearby
• Bicycle-friendly property
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Quadruple Room with Shared Bathroom

  Featuring free toiletries, this quadruple room includes a shared bathroom with a shower and a hairdryer. The quadruple room features heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

• Standard Family Room

  Featuring free toiletries, this family room includes a shared bathroom with a shower and a hairdryer. The family room features heating. The unit has 6 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap

• Double Room with Private Bathroom

  Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides heating and sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner

• Twin Room with Private Bathroom

  Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features heating. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner

• Quadruple Room with Private Bathroom

  Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Linen
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner

Guest Reviews

• Leticia (8/5): Buena opción. - Buena ubicación, la vista desde la habitación matrimonial, personal atento y muy amable. Habitaciones son pequeñas.
• Martin (10/5): -
• Pablo (6/5): Bien - Ubicación La habitación no tenía espacio para guardar ropa o maletas, sin closet ni mesa ni silla, muy incómodo
• Dafne (8/5): Charmoso e bem localizado, limpíssimo - Ótima localização, limpeza e cordialidade dos funcionários. Cama excelente Quarto muito apertado / compacto, embora bem funcional
• Claudia (10/5): - El hotel es muy lindo y está muy bien puesto. El ambiente es acogedor y el personal muy amable. Lugares comunes muy cómodos y calefaccionados.
• Carlos (7/5): - Nice facilities, great breakfast, good costumer service The rooms were quite small. They had problems with the sewer system at that moment so you could feel the smell in the room.
• Claudia (10/5): Excelente lugar para alojar en Pto Natales - El hotel es muy acogedor y bien puesto. Tiene un comedor cómodo que se puede estar durante el día, donde te ofrecen café y galletas. Las piezas son lindas y las camas muy cómodas. El personal muy simpático y bien dispuestos, especialmente Mauricio, Francesca y las mucamas. ¡Te sientes como en tú casa! Sugiero agregar para guardar la ropa en la piezas.
• Isidora (10/5): -
• Nicholas (7/5): -
• Teresa (9/5): -
• Hans (7/5): Good value - Good value for money and great location It is a good hostel and not a lux hotel
• Anna (10/5): - The property is comfortable, clean, and in excellent location, close to great restaurants and shopping. I liked everything
• liluz (10/5): -
• Denisse (7/5): - La ubicacion es muy buena y la vista. El personal es atento y amable. Tiene muy mala aislacion de ruido, se escucha el baño de las habitaciones aledañas y lo que hacen los huéspedes. Las pieza es enana, tiene un espacio para la maleta bajo la cama pero nuestra mochila no cabía.
• Mackenzie (10/5): Right in town, super friendly and helpful staff, great views from the rooms. A convenient place to stay before the trek - Right in town, super friendly and helpful staff, the held my bags while we went on the W trek. Private rooms were pretty small, but it’s expected at a hostal
• alexander (7/5): -
• Viacheslav (5/5): -
• Erica (8/5): -
• Sarah Maria (9/5): -
• Sarah Maria (8/5): -
• Mariangeles (10/5): - La atencion de su gente
• Catalina (10/5): Perfecto todo - Buenísima ubicación, cómodas las habitaciones y lo mejor la calefacción del lugar. El desayuno muy bueno y comienza temprano que es lo mejor! Sin duda recomendado Nada
• Catherine (8/5): - Good central location, great view of the water from the room. Really helpful staff. Little space for bags in the room
• Karunakar (8/5): Good spot - Good for a one night stay before a hike Smallish room
• Karunakar (9/5): Suited my one night stay before a hike - Great staff Small room
• Johanne (5/5): Ok - but much better places - Building was really nice Breakfast was terrible and the room stunk of sewerage due to bad plumbing.
• Jamie (8/5): - The bed was very comfortable The rooms are small
• Nicolás (9/5): Excelente hostal con comodidad y desayuno de hotel - El desayuno muy rico y variado, además de que se sirve desde muy temprano (desde las 06:00), cosa que se agradece para quienes salimos al parque a primera hora. La cama muy rica y la habitación pequeña pero sumamente acogedora. El staff (Mauricio especialmente) súper amable y servicial, nos sentimos muy cómodos en todo momento. La ubicación es inmejorable, además, y no es difícil encontrar estacionamiento en las cercanías o incluso en la misma calle del hostal. Solo por encontrar algo, es verdad que las habitaciones son algo pequeñas pero la verdad para quienes estamos de paso visitando el parque o los alrededores no es demasiado relevante. Había perchas y espacio bajo la cama para dejar cosas.
• Bruno (10/5): melhor serviço da viagem - Os melhores funcionários. Muito prestativos e cordiais. Não costumo fazer reviews, mas eles mereceram. Recomendo o hotel como uma excelente opção em Porto Natales. O quarto poderia ser um pouco maior, mas era muito bonito, confortável e com uma bela vista.
• Elizabeth (10/5): - Very clean, cozy, nice staff
• Marjo (10/5): - Cute, modern, artsy aesthetic. Wonderful breakfast room..comfortable beds and nice room with extras like individual bedside lamps and shelves. So cute! Staff were friendly and very helpful. Great location next to waterfront and coffee shops and restaurants. A small town so easy walk downhill from bus station.
• Llanos Molina (10/5): - El personal excelente, son super atentos, grato ambiente muy cálido, siempre limpio e iluminado.
• Rebecca (8/5): - Schöne Unterkunft, sehr zentral Im Bad hat es sehr stark und unangenehm nach Abfluss gerochen. Das Zimmer ist sehr klein (mit zwei Gepäckstücken hat man kaum noch Platz dich zu bewegen).
• Roman (10/5): -
• Melissa (10/5): - El desayuno y las amenidades faltó mejorar la limpieza de los baños
• Melisa (10/5): Gran ubicación y lugar - Instalaciones nuevas y que te guarden las valijas. Íbamos a hacer el circuito O y nos guardaron el equipaje sin cargo hasta nuestro regreso. Nada
• Polly (9/5): Great stay - Great tiny rooms, amazing and helpful staff Breakfast wasn’t too great, bathroom could have been cleaned more often
• Jamie (8/5): We stayed before and after our O Circuit trip and found a great location and comfortable beds. Would stay again. - Great over all design, comfortable beds. Helpful desk staff and great common space. Bathroom facilities, both private and shared, were a bit cramped.
• Macarena (9/5): 100% recomendado! - Excelente lugar para quedarse en Natales, ubicación súper buena en pleno centro y a pasos de la costanera para caminar y disfrutar de la ciudad. El personal muy preocupado y amable! Los baños de la habitación no tienen extractor, por lo que se concentra olor a humedad.
• Alfredo (8/5): -
• Veera (9/5): Beautiful accommodation in a great location. Not for light sleepers. - The location is fantastic and the staff is wonderful. I liked the design of the place, both the common spaces and the rooms (small in size but cozy). A free coffee machine was a nice touch. The sound insulation is very poor. We wanted to go to bed around 22:30 because we had an early wake up, but had problems to sleep because we would constantly hear people taking showers, talking in the hallway etc.
• Olivier (9/5): - L'accueil et la gentillesse du personnel. Le côté cosy, confortable et spacieux des parties communes. RAS si ce n'est un défaut de ventilation dans la salle de bains.
• GIOVANNA (10/5): -
• Nicholas (8/5): Quiet location with nice helpful staff - Great staff in a quiet location Nothing
• Isabelle (9/5): -
• Pablo (7/5): - Muy bien ubicado Que en dos noches trabajaron (2-3 am) cosa muy rara aparte del ruido, habia un olor fuertisimo a pintura etc. claro debe ser algo puntual pero eso no dejo dormir bien.
• Lea (10/5): - The staff were amazing! They let us store our bag while completing the WTrek and we’re so nice to talk with!
• Christine (7/5): -
• Christine (7/5): -
• Ruth (10/5): Highly Recommend! - The rooms were incredibly clean and the beds were very comfortable. The front desk staff were exceptional sweet and very helpful with recommendations regarding places to eat, pharmacies, and taxies. They even printed out a map for us so we could find our way to a cafe we wanted to visit. Breakfast - Limited but they let us make sandwiches to take on our tours with us. Our tours were in the park where no restaurant, food, or drinks were available for purchase, so this was a big help and made up for the limited options. Rooms are SMALL! They look bigger in the pictures, but are in fact quite tiny. This is the first time we have stayed in a hostal, so this may be the norm. However, size aside, the room had everything we needed to be comfortable. Hot showers, clean rooms, comfy beds, bath soap, shampoo, conditioner, towels, etc. The bath soap is small, but they will give you more if you ask! Breakfast - Not a lot of variety. No warm food items.
• Lorena (10/5): Muy bien ubicado par llegar a todos lados - La ubicación y la atención del personal Todo me gusto, eche de menos el servicio de almuerzo y cena
• Sharif (8/5): Sharp modern exterior and interior design, cute rooms, and a nice location in town! Nice staff. - Loved the location and modern aesthetics of the building, both from the exterior and interior of the property. The rooms were small but thoughtfully designed with the limited space they each offered. We had the largest room available with 4 bunk beds, and at the end-of-the-day, it worked. The upper bunks could probably use a guard rail so that no one rolls off the side of the upper beds and night and cracks their heads on the concrete floors far down below...lol, but other than that, we'd stay here again if in town. The remainder of our stay we migrated to the Singular, which was a little further out from the center of town, and the bathroom situation there was much more pleasant. Shared bathrooms was a new concept for me and my family. It works for whatever it's worth, but some guests are animals in the way that they use the facilities (toilets, showers, sinks, etc...). The property did a great job of keeping-up with the cleanliness of the bathrooms, but it's just disappointing that people are so filthy instead of being clean when realizing that they're sharing these bathrooms with other guests/families. Also, the food and drinks at the restaurant on-site is, in short, not good. There are so many great places to eat in and around town, and I think in time, they can transform this restaurant into something special, but as it stands, everything is mediocre at best, and not appetizing or tasty, though the environment for dining is nice, again, because the aesthetics of the property are beautiful.
• Martijn (9/5): Very good hotel in Puerto Natales, however quite expensive - - Nice and modern room - Excellent shower - Rather small room
• Devan (9/5): -
• Alessandra (5/5): - Esteticamente carino ed alcuni membri dello staff sono stati gentili e disponibili Purtroppo i servizi segnalati online, non erano effettivamente presenti: ristorante (era chiuso per assenza chef), lunch box non disponibile, punto turistico per prenotare le escursioni faceva orari molto ridotti ed è stato impossibile intercettarlo, reception h24 non reale. I bagni comuni erano molto piccoli e poco comodi, così come le stanze. Trattandosi di un ostello, l'assenza della cucina (oltre che del ristorante) è stato un grave punto di svantaggio. Se l'avessero chiamato B&b, la recensione sarebbe stata diversa. Ma è una struttura che non rispecchia la descrizione online, quindi ha deluso le nostre aspettative. Rapporto qualità-prezzo basso
• Tore (9/5): -
• María Francisca (10/5): -
• Andreas (3/5): -
• Gaylee (9/5): Excellent place to stay if you’re heading into the Torres del Paine. - Great location. Clean, comfortably rooms. Helpful staff.
• Em (10/5): Great, would definitely stay again. - Excellent location, really friendly helpful staff and a great base to start or finish TDP adventures.
• Thong Foong (10/5): -
• Horst (10/5): -
• Horst (10/5): -
• Lukas (7/5): Super Lage wenig Komfort - Die Lage war Super gut, alles gut zu Fuss erreichbar. Das Frühstück ab 6 Uhr ist Super wenn man früh los muss für die Wanderungen im Nationalpark. Parkplätze öffentlich an der Strasse Die Sauberkeit der Gemeinschaftsdusche / Toilette. Der Kaffee ist nicht gerade toll. Die Zimmer sind hellhörig
• Giovanna (10/5): -
• Evelien (10/5): -
• ilana (7/5): -
• josephine (10/5): Would have loved to have stayed there for more than a day, great location after finishing the W trek - We booked a room and private bathroom for just 2. It was very clean and cozy. After arriving late, it was perfectly located to a few restaurants and bars. The staff were very helpful and friendly. We would have loved to stay there for longer. Would have loved access to a kettle in the evening
• yvonne (7/5): Durchgestyltes Hostel in guter Lage, nur leider sehr kleine Zimmer. Freier Kaffee und Plätzchen Nachmittags, Frühstück -
• Mathilda (10/5): Great place with amazing staff - The staff were exceptionally helpful. The bed is comfy with proper covers to keep you warm Everything was so clean And free coffee!
• Yasuyuki (8/5): いいね - 外まわりのデザインがガラス張りでカッコいい。 レストランや廊下などもガラス張りで閉塞感がない。 部屋のトイレに少し匂いあり。 部屋にハンガーがない。コップがない。 エレベーターが無いけど階段がちょっと急。
• guilherme (10/5): -
• Kevin (10/5): -
• Kevin (10/5): -
• Thomas (9/5): -
• Luciano Oliveira (8/5): -
• Rafaela (10/5): We had a wonderful stay at the property, the staff were all super lovely and attentive. Our hotel had views over the riv - The bed was the comfiest bed we have stayed in. The hotel is in a really great location, very close to the town centre with cafes and restaurants nearby. You have access to free coffee, tea and snacks through out the day. Nothing
• Liselot (8/5): Aan te raden hostel. - Verrukkelijk ontbijt van Roberto. Vriendelijk ontvangst door Mauriciz. Kamer met goed bed en goede dekens. Badkamer was alles aanwezig ( het was bij ons niet druk in het hotel)
• Sebastian (9/5): -
• jorgeorges (10/5): Acogedora opción de alojamiento. - El personal es super atento y amigable. Te dan tips de qué hacer en Natales e incluso para la ruta de trekking en el Parque Nacional de las Torres. De verdad te hacen sentir como si llegaras a casa de un buen conocido. La habitación es pequeña y acogedora. No llevabamos mucho equipaje por lo que no hubo problema con el tamaño de la habitación. La ubicación es excelente. El desayuno con buenas opciones. Muy recomendable esta opción de alojamiento. Todo excelente. No tengo ningún comentario negativo.
• Thomas (10/5): - Beautiful location, super helpful staff
• Soseh (7/5): - Great location. Modern building. I stayed at the beginning of the season, and it seemed they were still finding their bearings. Staff were friendly but not very knowledgeable about what to do in and around town. Even though I stayed 3 nights, they didn’t accommodate for gluten free options at breakfast.
• Gabriel (9/5): Hostal acogedor bien situado - Hostal acogedor Cerca de la Costanera Calor en la habitación Recomendable
• Paola Romani (10/5): Muy bien!! - Me gustó la infraestructura y díseño del hotel muy bonito,y acojedor, las habitaciones calientitas y cómodas, el personal muy amable.
• Caro (9/5): Comodidad, tranquilidad, buena onda, excelente alojamiento. - La cercanía a hitos principales, la comodidad de la habitación, la buena onda del personal. Que nos limpiarala habitación, o bien que no existiera algo para hacerlo uno mismo
• jocev (10/5): Vacaciones familiares - La ubicación y atención del personal.
• francisco (10/5): -
• Genevieve (9/5): Great spot in Puerto Natales - Good spot, good property. All was good.
• Céline (8/5): Muy bien ubicado - La decoración, la comodidad de la cama, el personal y la ubicación La pieza era un poco pequeña, falta un poco de espacio para ordenar las cosas
• Natsuhiko (10/5): -
• Raicahuin (10/5): -
• En (8/5): Very good -
• Andrea (10/5): Exceptional -
• Andrea (10/5): Exceptional -
• Xiaoli (10/5): Exceptional -
• Andrea (10/5): Exceptional -
• Elise (10/5): Exceptional -
• Harriet (10/5): Brilliant very comfortable! - Brilliant place to stay! Thank you!
• Vladimir (10/5): Staying two night - before and after the hike. Exceeded our expectation. - Room, facility, breakfast. N/A
• Elena (4/5): Disappointing -

Photos