Robertson Hotel

Location: J Miranda Avenue, Naga, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Facilities for disabled guests
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  Providing free toiletries, this family room includes a private bathroom with a shower and slippers. The family room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a safe deposit box. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower and slippers. The single room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a safe deposit box. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower and slippers. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Private entrance
  • Tile/marble floor
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• Priscilla (4/5): just okay - Its close to the venue we went to I was told we will get a pwd room for my mom, but it was not. No handles on the shower room which make it difficult for her to shower. Aircon was busted too. They tried to fixed it but was busted again early morning. They were informed, but no resolution was made.
• Zigmund Lukban (9/5): - Good room The toilet is clogged
• Virgilio (7/5): -
• Jan (9/5): -
• Ian Derek Fortuno (10/5): -
• Ian Derek Fortuno (10/5): -
• Balaoro (10/5): -
• Zigmund Lukban (9/5): - Nice room, adequate but not luxurious. Can hear noisy guests outside, the water seems to be slippery and might indicate moss in your water storage tank.
• BULWARC (9/5): - Breakfast was generous. The location is perfect, very near the City Hall. The water was oily and it was very difficult taking a shower as the oil is not easily removed.
• EFREN (6/5): -
• Shane (8/5): - Stayed here couple of times, its good and especially the beautiful front desk staff.
• Navarre (3/5): -
• Alex (8/5): A little bit of luxuary on a budget. Comfortable stay! - Friendly, attentive staff, who were able to answer my queries and call me a tricycle quickly. The double room was lovely, and with free toileteries, room service (the food was good!), a TV, and good working shower, this hotel was amazing for the low price I paid. It was the comfort I needed in Naga City. Location was a bit of a walk from the bus depot area and there wasn't much in the area to see. But Naga is great and full of sights otherwise.
• Frederick (9/5): Great stay - Value for money, good location and accommodation
• Liezl (10/5): -
• TipsyTarsier (10/5): -
• Marcus Jason (9/5): - The property is very near to shops and municipalities. The hallway is dark. Make it more lively.
• Stephen (8/5): -
• Del (9/5): - Location was nice. I parked my BMW bike in the motorcycle parking slot but certain employees would move my motorcycle without permission in order to park theirs on the same spot where my bike was. I don't understand the mindset of these employees that their own comfort is far more important than the customer.
• Oliver Dennis (9/5): Exhilirating - Good comfortable bed Clean facilities Great location to vidit The Great Jesse Robredo Museum None so far
• Vishal (10/5): - Overall great
• Sendon (8/5): -
• ZHUOKAI (9/5): -
• Mitch (10/5): -
• Mary Grace (7/5): It was okay nothing memorable to mention. - The facility is clean. Staff was pleasant, beds are comfortable. A place to stay for the next flight. Airport shuttle not free.
• Irish Joy (7/5): -
• philip (6/5): fair value of money compare to other hotel - location The mattress not good give me back pain need to update the mattress perhaps or just me get a back pain .
• Alma (9/5): It was a nice experience; would choose to stay again. - Location was perfect for our training venue. No parking reservation; when you go out, you're lonher assured of the parking lot. There is enough at the sister hotel parking, though.
• Crisven Love (8/5): -
• Georgia (10/5): -
• Christina (8/5): - It is accessible to everything. The rooms are always clean and staff are polite and helpful.
• Christina (8/5): -
• Mabel (10/5): -
• Ticsay (8/5): -
• Arvin (7/5): Average hotel on the go, good for short stays. -
• Nelson Jr (10/5): The overall experience was exceptional. - I truly enjoyed my stay at Robertson Hotel, even if it was only for one night. The overall experience was excellent—comfortable rooms, attentive service, and a very relaxing atmosphere. While the location is a bit hidden, somewhat far from the city center, and with no nearby establishments within walking distance, everything else about the stay was exceptional and well worth it.
• Ramil (9/5): -
• John Vincent (9/5): - People and facilities none
• Del (9/5): - The reception and security guard are courteous. In the shower area, the water does not drain completely. It piles up in one section because the contractor did not build it where in the floor would gradually slope towards the drain.
• John Vincent (9/5): - Welcoming people and good facilities. none
• Marie Kristy (10/5): -
• Norman (7/5): Staff are excellent - Just the bathroom shower area Some water not draining
• Rosemarie (10/5): Very nice - The location was good...very accessible.
• Anderson (9/5): -
• TipsyTarsier (9/5): - Location No free access to pool
• Sandon (10/5): -
• Murita (8/5): Comfy in the heart of Bicol - The location was hard to find for it like oks so insignificant from the outside. Great inside although a little bit upgrading is necessary. The rooms without window felt tight and congested. The staff were very helpful in reassigning me to a room with windows. All staff were kind, helpful and courteous in attending to our needs. They responded to our request quickly. Assisted us well in parking. The shows on TV were good enough. Towels and beddings were good. The aircon unit was quiet and made us feel comfy all throughout our stay. A little bit upgrading is necessary in terms of technology
• Hanivi (10/5): -
• Marie (7/5): -
• Mary Ann (9/5): It was enjoyable! - The free water, the staff, and location! No enough parking space.
• Jeffrey (6/5): Alright in overall - Clean place with good location. Staffs are kind and attentive. easy access to town center and restaurant and bars very near. Parking space was not big enough and They offered me another parking space but it was a bit far from the hotel.
• Maryjane (7/5): Very nice place - Clean facilities. close to the city proper, however should offer bottled water inside the room. room was small as i expected but cute. no breakfast offer and no bottled water.
• rieza (8/5): -
• Anna (10/5): -
• Arvi (10/5): -
• Joselyn (8/5): -
• Jerry (7/5): Happy and enjoy to sleep area - Clean ang friendly Staff No windows and viewing area
• Inocentes (8/5): -
• Gicyl Althea (8/5): -
• Laurelle (9/5): -
• Jeffrey (7/5): - Clean & neat. Easy access from any place in Naga city. Staffs are kind and attentive...
• Steven (10/5): - I itially book a room for myself and my wife for the first night and just myself the second night. I extended my solo stay for an additional night and my wife rejoined me for a fourth night. Obviously we were very pleased with all aspects of the hotel and will continue to stay there in the future.
• Lyn (9/5): Overall it was good - Well- secured Didnt know there was no fridge or kettle
• Lyn (9/5): -
• Angela Soyen (9/5): -
• Joia Erika (9/5): It was cozy and very well-accommodated, - We really enjoyed everything because the staffs were prompt and very accommodating. It was like a home away from home. They also were able to provide everything we need.
• Sheena Ester (8/5): -
• Kristian (10/5): -
• JOSEPH JULIUS (9/5): -
• Villamin (6/5): - The staff are friendly No wifi signal. No table for dining except the make up table. No hair dryer, the power in our room is on and off.
• Jason (8/5): - Even for the cheap price, it's still a very tiny room. Barely enough for 1 person. Also, internet doesn't work so good. Very inconsistent.
• Placencia (7/5): -
• Estela (10/5): -
• Ronald Herick (8/5): -
• Alberto (8/5): I like the place staff was great, clean room, clean bathroom and quiet place. - breakfast was great. no window
• Sean Henry (8/5): Very good value for money - Very nice, responsive staff. Hotel is very clean Beddings, towels are very clean Location is okay depending on your business. Easy access to public transport, restaurants, and stores. There's no kettle to heat drinking water. Room is clean though the bathroom walls need a bit of wiping. But no major complaint on my part
• Arjay (10/5): Exceptional -
• Sylvester (7/5): Good -
• Careen (9/5): Excellent Customer Service - The staffs are extremely great in terms of customer service, plus beautiful smiling faces. We didn’t stayed long but we were satisfied during my family’s stay. everything went well during our stay.
• Sylvester (7/5): Good -
• Oscar (9/5): best value for the money - affordable none
• Ej (9/5): Superb -
• Ismael (10/5): Comfortable and restful stay - The staff have pleasing personality and excellent service None
• Andes (6/5): Pleasant - The room is clean and well maintained. No complimentary breakfast included.
• Ronald (8/5): Very good -
• Buquid (8/5): Very good - Affordable and accommodating Nothing just that the 2nd day of being in the hotel they forgot to clean our room even we leave it with a signal to clean our room
• Matthew (8/5): Very good - Good location, good value for money For the price, it’s understandable that the room is tiny
• Ma.cathrina (9/5): Superb -
• Cristy (8/5): Very good - Prompt response on my request for complimentary bottled waters. Allowed us for an early check in w/o any charges. The guard was great in assisting my sister's parking dilemna. Hot shower not functioning on my 1st night. But maintenance made the immediate testing 1st hour in the morning.
• Gines (7/5): Good -
• Chan (10/5): Exceptional -
• Ronald (8/5): Very good -
• maria elisa (6/5): - They put the duvet on the left side instead on the right
• Rod (10/5): Exceptional -
• David (10/5): Exceptional - Everything on point, clean, staff friendly and helpful, they also have 24/7 room service at a good price. -
• Peter (9/5): Superb -
• Ramil (9/5): Superb -
• John (7/5): Good -
• Rose (8/5): Very good -
• Scott (8/5): - Room was small

Photos